Natural Form Adjustable Beds Reviews

I needed an adjustable bed for my husband who had a stroke last summer (2018). He must have his head and feet elevated. We chose the Natural Form because we have an older queen bed made by them. We like it very much. Being familiar with this company, we put our trust in Natural Form and they came through with flying colors and a level of professional customer service seldom seen. Linda was the representative with whom we were pleased to work. She helped in every way possible to get the bed to us in a timely manner. She returned our calls promptly and answered all of our numerous questions. Mahalo, Linda!

I got lured into a false sense of security about buying their mattress site-unseen because of their 100 night "money back guarantee". I only found mostly great reviews about the Garden Sleep mattress and I liked that they were made in Vermont using "all natural" materials. The mattress was slightly damaged (small punture) by the 3rd party delivery company. We did not notice until the mattress was completely unwrapped. This nullified the money back guarantee. It didn't seem to negatively impact the bed's performance, however. So the king size matresse is actually 2 twin size beds with separate air chambers with a wool topper.... giving the illusion of a single mattress. My husband and I can never adjust the air chambers to match. We rarely get a good night's sleep. The quality of the foam is very poor, providing little to no support. We are out $2600! Do not buy from this company.

Fourteen years ago, I purchased my bed and I must say it is one of the best investments I have ever made. My husband and I spent lots of money on other mattresses and had to replace them every couple of years. Often I found myself in the ER because my back kept going out. Needless to say, I was sleep deprived and was desperate to find a solution. After much research, in 2002, I purchased the bed. Since then I have never been back to the ER and rarely ever have to go to the Chiropractor, and that is only to get tweaked. My brother purchased his bed 5 years ago and he and his wife have had the same positive results. The only downside is when I travel I can't take the bed with me. :-(

We have the top of the line, wool top Natural Form bed. Yes, when you set it up, it smells but all plastic does. The smell fades quickly but the bed's quality does not fade! We have had our bed for about 5 years; we purchased it from an independent retailer who disappeared after it was sold. I called the company with my questions about smell, set-up, etc. and they answered all of my questions very patiently. I was given contact information in case of problems AND an apology for the way the retailer (not them) treated us. This bed gives you the best sleep you will ever have and Natural Form provides awesome service. We had to have a part replaced, and they sent it immediately, with directions for replacement, a phone call when it arrived, and no charges. I am buying a bed for my daughter and sent my dad their way. I am a customer for life. Awesome bed--awesome company!

Natural Form Garden Inn Mattress - As soon as the mattress was taken out of the plastic bag and set up on the bed, it started to smell a strong chemical smell. I opened the windows (winter time) to air it out. We attempted to sleep on it but with the windows closed, the smell woke us from a sound sleep anytime we rolled to our sides. After multiple phone calls to WCW, we were told any replacement 3 inch foam top layer would smell the same. We bought another brand of 3" foam and asked WCW for reimbursement. They refused. We are out $500. Don't buy this mattress.