Neptune Society of Northern California

I’ve had several people pass away in my lifetime. Neptune Society is who we went to because the people are being cremated. We took advantage of the preplanning services for two of the people. The third person started to arrange everything and then neglected to pay for it. But I am going to have mine prepaid and ready when I pass. I like that my family does not have to worry about it. The people there are absolutely amazing. They are caring and what impresses me is their patience. They don’t gouge you or expect you to spend the money on a bunch of trinkets. You would come in and have your person there, and they’re cremated. The people at Neptune are very thoughtful and considerate, especially Amanda, the one on Travis in Fairfield.

The true care, professional respect and preparation of my loved one done by the Neptune Society was beyond my expectations. Jackie and Jamie made my processing and preparations very comfortable. The follow up calls and up to date information was the best that I could ask for. They made me feel truly like family and not a number. The comfort they bestowed to me made me go through this difficult time much easier. I will be using The Neptune Society for my personal preparations in the near future because of this. Thank you and continue doing the wonderful job that you do.

Neptune Society has been very helpful with the loss of my husband. It was a difficult time, and Amanda in the Fairfield office has been very caring. I thought it was a good idea to take care of such matters ahead of time so my husband and I took care of it some 20 years ago, and I have been happy with the company. My mother had the same thing when she died and they took care of it for her. The only downside was that she didn't die in Santa Cruz County and I didn't know to call the proper county. And so, I was charged for picking up her remains. But it was a minimal charge so it wasn't a big deal.

The Neptune Society of Northern California was exceptionally kind and respectful to my father when he was putting his affairs in place. My father was very adamant with what he wanted when he passed and the employees at the Neptune Society worked with him so that when his time came he was at peace knowing his wishes would be carried out to the letter. After my father passed the company was very kind and made sure that they carried out my father’s desires while adhering to California law. Amanda was not only compassionate and understanding. She was very knowledgeable and able to answer all of my questions. The professional and caring way that my father and I were treated was exemplary.

I'm the executor of my grandmother's trust and was there at the house when she passed. I knew Neptune would be taking care of her, and so I reached out to them. They were very friendly from coming to get her through walking me through everything on their end that I needed to do. Margaret and her team were very professional and helped me through the process and answering questions I had. They were great to work with and I never had any issues getting ahold of anyone. Losing a loved one is hard but they made it a lot easier.

We attended a seminar that Neptune of Northern California was putting on, and we signed up there. They took over when my mother passed, and everything worked perfect. They kept me informed along the way. It was an amazing experience.

My dad died in Chico and the rehab facility that he was in recommended Neptune Society of Northern California. They had been great. Margaret, the person I spoke to, was very helpful and courteous. I had a really positive experience.

My father's wife had Neptune, and it worked really well when she passed away. It went so well that we decided to set it up for us and for my father. The people were very nice. They were right there for us when we needed them, and everything went very smoothly.

We had a pre-planned service with another agency which didn’t make us feel comfortable, and a hospice referred Neptune Society of Northern California. We called Neptune last minute, and then Neptune got our funds back from the other agency. The people at Neptune were fantastic. They handled things from A to Z and they were really thoughtful during the whole process. Kelly, from the moment we placed a call to the very end, was caring, organized, detailed and helpful.

I was lost after the passing of Ricky whom I cared for and the staff at Neptune from the start at 4am were compassionate, respectful, gentle and patient and so helpful to me. Since I am low income they even helped find ways to lower the cost. They took care of me and my family at this stage of the circle of life. I recommend them all the way. Thank you Neptune's staff in Stockton for all you do. God will bless you all.