USAA Personal Loans Reviews

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Edited by: Tammy Burns

About USAA Personal Loans

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USAA is a bank that offers multiple financial services to military members and their families, such as checking accounts, investment accounts and insurance. Since being founded in 1922 by 25 Army officers, USAA has grown to serve millions of service members from every branch of the military. During this time, it has helped those who have served our country get good rates on products like mortgages and personal loans.

Pros
  • Low interest rates
  • High loan maximum
  • Customizable term ranges
  • Easy online application
Cons
  • Membership is limited to military members and their families
  • Funding isn’t same-day

Our editor's take

Military service members and pre-commisioned officers, as well as their spouses and children, can benefit from a USAA personal loan. With competitive interest rates starting at 9.74% as of publishing, you can avoid the higher interest rates of competing lenders.

But if you don’t meet the military qualifications for a USAA personal loan, you’ll need to seek out an alternative lender that offers comparable rates. Although it might be difficult to find a lender with rates as low as USAA, those with a good credit history can still find low rates elsewhere.

USAA personal loan products

USAA only offers one type of personal loan, which can be used to cover expenses big and small, with loan amounts ranging from $1,000 to $100,000. These loans come with terms of 12 to 84 months, which you can customize based on your borrowing needs.

USAA also offers a variety of vehicle loans, including auto, RV, boat, motorcycle and leisure vehicle loans.

USAA personal loan rates

USAA offers competitive personal loan rates, ranging from 9.74% to 18.51% annual percentage rate (APR) as of publishing.

To get the best rate, you’ll need to sign up for autopay, which will automatically withdraw the cost of your bill each month from your connected bank account. Unfortunately, USAA doesn’t disclose the amount of this discount.

USAA personal loan fees

USAA doesn’t charge fees to its members and specifically states that members can expect not to pay application fees or prepayment penalties.

How to apply for a USAA personal loan

To apply for a personal loan through USAA, you’ll need to follow these simple steps:

  1. Become a USAA member: If you aren’t already, you must sign up for a USAA membership to apply for a personal loan.
  2. Apply online: Fill out USAA’s online application with information about yourself and the loan you need. This includes details about your employment, housing and income.
  3. If approved, customize your loan: USAA allows you to choose your loan term after your application is approved. Then, you can sign your documents entirely online or in its mobile app.
  4. Wait for loan disbursement: You can expect your loan funds to be sent to you within two days of loan approval. However, this timeline could be extended if USAA needs you to provide additional documentation.

USAA personal loans FAQ

What is USAA?

USAA is a bank dedicated to helping military service members and their families with their financial needs. It offers a wide variety of banking products, as well as insurance and investment accounts.

How long does it take to get a USAA personal loan?

Getting a personal loan from USAA is a relatively quick process. You can expect your money to be disbursed within two days of your loan being approved.

How long do I have to pay back a USAA personal loan?

USAA personal loans have a wide term range, from 12 months to 84 months. How long you’ll have to pay back your loan depends on your individual circumstances and choices.

Do USAA personal loans have a prepayment penalty?

No, USAA personal loans don’t come with a prepayment penalty.

Is USAA legit?

USAA is a legitimate bank serving military service members and their families. Its personal loans come with low interest rates and customizable terms, and it also offers banking, insurance, investing and retirement planning products and services.

As of publishing, USAA reports $204 billion in assets and 13 million members. It also promises a commitment to security and reports that, in 2022, it shut down more than 1,500 phishing sites and more than 7.5 billion cyberattacks targeting members.

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USAA Personal Loans Reviews

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    Reviewed Sept. 24, 2025

    I used to have great experiences with USAA. I've done several vehicle loans with them in the past and they had always provided outstanding services until recently. I noticed that their service was in decline when I took out a vehicle loan in 2024 and then when I selected them for another auto loan (based purely on rates) in 2025, they completely sunk the ship.

    I have opened a BBB complaint with USAA and I encourage you to read the details. Essentially, what happened is I was approved for a loan, I accepted the terms and filled out all of the necessary documentation and handed my funding letter over to the dealership. One month later, I received a call from the dealership saying that they have not received payment. After a lengthy back and forth with all parties involved, USAA claims they never received the paperwork from the dealership, my loan had expired in the interim and they invited me to reapply for a loan for a vehicle I had in my garage. The dealership provided me evidence that they did indeed send the paperwork to the number provided on the funding letter.

    I offered this evidence to USAA so that they could investigate and they refused the evidence provided by the dealership and said that there was nothing that they could do and I would have to re-apply. Only after I created a complaint with the BBB did USAA reach out to me. At the time they reached out to me, I had already spent weeks going back and forth with the dealership and USAA and had to return the vehicle that I was purchasing. This left my family and I in a very difficult place. The most offensive thing was that they felt no obligation to try to correct the issue, but upon reaching out, reiterated their failed policies and then offered to look into the matter further.

    If you have a choice, do not bank with USAA, do not do business with USAA and do not give them your hard-earned money. They do not put their members first and at this time, I see them as grifters making money off of the most loyal population in the U.S., which is the veterans and current service members. Statistically, we default less on our loans and often fulfill our obligations so as a community, veterans have a lower risk profile compared to other consumers. USAA benefits greatly from this, but will no longer take care of the community that they claim to serve. I'm saddened and deeply disturbed by this and I only wish to make other veterans and their families aware of this.

    Thanks for your vote!

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    USAA Personal Loans Company Information

    Company Name:
    USAA (United States Automobile Association)
    Website:
    www.usaa.com