Unison Reviews

Anonymous. Would not recommend. Very slow to communicate, and they denied my application despite perfect credit because they said the appraisal “was too high”. The appraisal was actually undervaluing the property as is common with appraisers being conservative. I offered to provide comps but they failed to respond to multiple emails. Bottom line is that Unison is going to turn down your application unless the appraisal is a joke -- i.e. unless it's an absolutely terrible deal for the homeowner. This company should be investigated.

I live in a million dollar house in an upscale community and was approved four months ago by Unison to tap into my home equity. I was promised the amount, got my home appraised and signed all the papers, in person, and now am told by the company that they've run out of money. "Market conditions" is their excuse. Their "communicators" who you can only reach by email because they refuse to answer their phones, are constantly posting "out of office" notices. The scam has wasted four months and many hours of my time with needless delays and excuses.

The help and individual attention I received from Unison was truly terrific! Can’t say enough good things about how responsive, kind, patient & knowledgeable my customer service rep was. He definitely inspired confidence and trust. Now, my life, home and credit score have dramatically improved. I’m out of debt, my badly deteriorating home is good as new, and my daughter’s wedding paid for! All due to Unison. Again, I couldn’t be happier and will remain ever grateful!