Social Security Administration Reviews

This month, Feb 2023 I changed from survivor benefits to my own benefits due to waiting to let them build value and now at age 68 and still working part time. What a hassle. Multiple phone calls demanding I can only do this with a phone interview 3 weeks out at which time they they entered the wrong bank account number which I gave in interview which has been the same for 23 years. Time to talk to anyone is over an hour and on the 9th 2 hours. This is so unacceptable. If these people worked in the real world they would be fired. When I called I was hung up on 4 times so had to redial calls.

After submitting all necessary paperwork, documents, and being evaluated by SSA doctors, being poked, prodded, tested, etc… These so-called doctors are in a place to either say one is disabled or not. Now, none of the doctors know one iota about a person but they are supposed to be specialists and by one visit they know everything about the individual and thus make a decision based on a piece of paper(s) from other doctors that no longer treat a person. Real doctors treat patients with 75 percent of what the patient tells them and the other 25 percent is based on the physician's book knowledge. The Supreme Court states the following: Negligence per se (1996) 4 SCC 322, the Supreme Court held that a person who does not have knowledge of a particular system of medicine but practices in that system is a quack. Where a person is guilty of negligence per se, no further proof is needed.

Our bank information for deposits was changed. It's no surprise our retirement check was kicked back to SS. What is surprising is the online mountains one must climb to simply change a routing and account number. We do online transactions routinely with all types of vendors all over the universe. But Social Security is about the worst yet. Very sad. We do recall the government royally screwed up the online Affordable Health Act a few years ago. It's not only sad but pathetic Washington cannot get it right.

It is not really known since when Social Security persecutes people... fundamentally if they are ** or ** or both... if it was before the existence of the SSA as such... when it belonged to its former matrix, better known as Welfare... Or maybe it was already bad and it has gotten worse since its old trumpeter director... Andrew **. (Grandson of the very famous ex-president delinquent Trump... "trumpeter" or something like that). The certain fact is that the SSA has become a center for thieves or who act as such... since they do not show their true face and move behind the scenes to do their tricks.

I was diagnosed with cancer and a broken back in 2019. Was to be out of work 1-2 years. My daughter is disabled and fearful of my passing. She went to work to help with medical. However, a lady stopped her payments, was very rude and disrespectful. I've been in bed 85% of the time. The whole pandemic. They stopped my daughter's checks. No discussion. Nothing. My daughter being disabled struggled working but was trying only to save my life. After 18 she was to begin receiving my benefits and be able to work part time. But this office is so rude, lazy and disrespectful: they resent people with disabilities and resent working at all during the pandemic.

Trying to get my LEGAL son's copy of social security card. This office has me running in circles. My son has a ss number and just needs his permit. Why are you giving me a hard time! Why do you make it SO easy for ILLEGAL citizens. You people are backwards.

Calling the main number entails at least an hour wait time, and be prepared to get disconnected when you finally get through. I have made three attempts to report the death of my husband, waiting on hold over an hour each time. Each time, the same scenario. They ask you 20 questions, then put you on hold and the call drops. The website is no better. Been trying for weeks to sign in but the site freezes up immediately. This is so unacceptable, and so frustrating. And the folks working there could care less. They ask you for a phone number in case of being disconnected but all three times, no one made an attempt to call me back.

I live in another country, so I filed my application through the Niagara Falls office. They are professional, courteous and CAN BE REACHED BY PHONE. This is a much better experience than the one I had at the Maryland office, where they lost my birth certificate (sent with tracked mail) and then claimed they never got it and ALSO never told me that the application wasn't complete. Mr. ** at the Niagara Falls office was sympathetic, professional, and actually called me when the replacement birth certificate arrived at their office to tell me that the stalled account would be activated, albeit late. Use regional offices whenever possible, NOT the national one. You will have better results. I have the highest praise for the staff in the Niagara Falls office.

The Social Security field offices commit document abuse. They are refusing to accept my US passport as proof of identity. Simple as that. They refuse to get my name right as based on my current US passport.

Can’t service the public due to broken system. You can forget making a phone call because you will never get a human, you will be thrown into the endless automated loop. Used the online option, and after filling everything out was told the online system was not working and that my information was wrong, they failed to identify what specifically was wrong, turns out I put my middle name in so they kicked the whole thing out. We are being made to do the work the employees were hired to do. Why are we paying them? This agency is broken, full of excuses, outdated and sluggish. Everyone should be fired! If you have the documents and information necessary to apply for services, get a card, replace a card or anything else, It should be fast, effective and efficient. This is the 21st century.

I was working in the USA between the years of 1997 to 2001 paying all my taxes, pension and medicare during that time. My surprise was that since I haven't completed 10 years working in the USA, my pension or aid cannot be granted and all the money I pay goes to the USA. USA do not return the money paid for the pension or medicare. Now my question is how much is the total number of workers who are in my situation and how much are the millions of dollars that the USA pockets. The other surprise is that the agreement that supposedly has with Canada does not influence anything so that the pension is calculated based on the existing agreement. In other words, it's all political straw. If you read this review take your precautions because none of the money paid by you will be returned if you work legally in the USA.

I went there for a replacement card. The lines were long, however once being called for service you get in & out in a responding time frame. Office staff are very professional, courteous. Security is onsite & very alert & attentive, also helpful. The parking area was clean of debris. The inside was sanitized with wipes & sanitizer on every station. The ladies restroom was clean and stocked.

I walked all the way down to the office and arrived promptly before 3:00 and it was closed due to Covid 19 I presume. RUDE. I need my SSI $2,442. in my JP Morgan chase account as I' am struggling. I have negative $72 in my JP Morgan chase and zero dollars in my credit union. I faxed in the documents Feb 4th and the 18th. Along with a letter of appeal.

My wife applied Medicare on Jan 4th. She is still waiting. I don’t know why it takes so long for the Medicare. This kind of process should be computerized and automatic already. We really wastes our tax money for the bureaucracy。

Original documents are being sent through regular mail without any form of tracking them. My originals are lost and they are refusing to replace or take accountability. They are blaming the post office and I was told I should have requested my documents be sent through secure mail and paid for it (I sent it through certified mail, but they don’t even have a tracking code). This is completely unacceptable.

It literally says on the faq page on the SSA page if calling to schedule, reschedule or cancel an appointment to call that number.... A girl named Felicia answered and said that they don't handle scheduling appointments. I pointed that out to her and I asked "what are you guys used for then?" And she hanged up on me... The incompetence and unprofessionalism in the place is unreal! Nightmare to deal with these people within our own government.

Rejected my elderly mother's benefits case because they could not find the raised stamp on her certified marriage license. Nightmare-level incompetence, utter morons. They don't return calls. Cost hundreds of dollars and hours of time and failed attempts at contacting to fix.

Robots are fine but cannot respond personally besides having ghoulish voices in providing security codes. My problem: no social security card, long gone. Replacement cannot be done online. Go to your office. My offices (Phoenix AZ) are all closed due to the pandemic. Catch 22 is do this but you cannot do it. And the process obfuscating, confusing, annoying. Is this our government in action? I fear it is. It's not even worth one star.

My husband was diagnosed with an advanced melanoma of the skin. Las Vegas, Nevada-Social Security worked very fast to approve him, but he died 13 days ago. There was some pay given that he was entitled to. They are an absolutely compassionate group! If you are truly unable to work due to a disability, Social Security will work hard to take care of your needs. I thank them from the bottom of my heart for the speedy way my husband's case was handled.

After a really bad stroke the hospital filed on my behalf. Judge approved me Nov. 2020. The review board picked up my case, months later another hearing, with judge approved again and I still can't get no help from these people.

I called this place so many time because it is where I drop off my document for a name correction. I called and verify the right document. Send it in and got a mail from them saying that they got the document and will verify it. And will take up to 4 weeks. It's been a month and a half and still nothing so I called and the man I was talking to his name is Carl or Carlos said the only document he sees is the one from April. I had to send in my document twice because they made a mistake the first time. For real...Carl or Carlos said he will call me back the next day and he will look for my file but nope never did.

I've been on social security for a few years now and haven't had a problem until I was speaking till one of the representatives I have a change of address which is in Rancho now. So I called the Ontario branch and he asked for my information which I had to given to him place of birth and everything else needed. He said my information was incorrect. May I remind you this is the same information I have always used because it is my information so I know where I've been born at. I know my social security number. I know my mother's name and every other information that is needed and no one else has had a problem with it but this one specific representative he was rude and continue to be rude over the phone and kept calling me a liar.

Although I am collecting social security I am still working. In 2019 I made over the amount of money I was allowed to make and had to pay them back $2800. I set up a payment plan with them paying $87/mo, but in May 2021, I decided to just pay off the balance of $1700. This is now August, and this is the first month that the $87 has not come out of my benefit. As of right now Social Security owes me $261 since they continued taking the money from me in spite of the fact that I had paid it off. What will happen to the money??? I have spoken to four different representatives and all four have given me a different answer, but none of them could give me a definite answer. I have no choice but to believe that either the money is gone or perhaps, it will go to the illegals.

I was re-declared disabled on the 5th of May, 2021 after waiting over a year, going through a redetermination process. I never should have even been cut off; I never STOPPED being disabled. Anyway, I still haven't even received an award letter almost 3 MONTHS after being re-declared. I keep calling and asking to speak to supervisors... I get passed from voice-mail to voice-mail and no one returns my calls. I have called every number I have been given, to no avail. Everybody points the finger to someone else.

Social Security decided after my dad died that they didn't think he qualifies for it. After he passed away my mother was getting $166 from them. Now they demand it goes back to them. Sent a letter to my dad (who is dead) demanding money. When I called them to sort it out after 30 minutes on hold they hung up on me.

Called and after listening to several options and them not accepting that I requested to speak with customer representative. I was transferred to representative and line went silent. It did not hang up and no one answered. Just silence. This also happened at local branches which is why I tried to contact main office. Very frustrating to say the least. From experience I decided to set up account online. It would not accept info for setup which I know to be true. So again more frustration. I need assistance or I would not have tried so many avenues. Still will have to contact them which stresses me and totally upsets me to no end! Extremely disappointed!

Loss SSI at 18, corrupt worker did something she was wasn't supposed to do. There are bad reviews about what she did by parents. I'm one of the victims, found out she wasn't supposed to speak to a mental ill person by their selves without their parent. And if she have experience with autistic people she wouldn't do something like that. Or she just plain evil. So that why I heard there are workers that doesn't have experience with autistic people in SSI.

This review is for the telephonic customer service for the Social Security Administration (number listed and the one I dialed was 1-800-772-1213). It appears that they may be working from home, thus, the extreme wait time. On March 15, 2021 at about 12:15PM, I called the above number to get some additional information on a replacement social security card I made on the latter part of February of 2021. They show a 7-10 day period before you receive your replacement. Well, it's been almost three weeks and guess what, no replacement card in my possession!

I had previously sent in app to get a new s.s. card so I could get new i.d. After not receiving a response I called and was told to send my birth certificate in and proof of address. When I called about it I was told that it was sent back to me already. After about at least 4 more calls in which I was told something different every time. I never received my certificate back so I called again I I was hung up on by one lady just because I told her it doesn't take two weeks to get regular mail in the same city.

I called SSA to resolve the non-receipt of my first social security check but didn't have some information readily available. After waiting online for 25 minutes, Tessa G stated that she would disconnect me if I didn't have the information in another minute. My point is that my time is important also. I have called SSA, no less than 6 times in three days and waited no less than 20 minutes on each call. Prior to Tessa, everyone was patient and supportive. I don't know if it because I am ** or if she treats all clients with this attitude but regardless it's not the expectation or experience I've had with SSA this week. I disconnected the call because I didn't need any added frustration. SSA should collect feedback from clients to use in their annual staff reviews and provide training or termination if necessary.