RateGenius Reviews

RateGenius Reviews

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About RateGenius

RateGenius works with more than 150 lending partners to help you refinance your auto loan and save money. The company matches you with lenders that fit your situation, and it advertises saving people an average of $83 a month after refinancing. The company also provides personal finance resources through its blog.

Pros & Cons

  • 150+ lenders
  • Rates at 2.43%
  • Easy application
  • High average savings
  • No comparison
  • May have fees

What is RateGenius?

RateGenius is a nationwide vehicle refinance platform that works with more than 150 lenders to help customers find savings on their auto loans. Using its advanced technology platform, RateGenius saves customers an average of $83 per month after refinancing. It also has a long list of 4- and 5-star reviews that praise its helpful customer service team and ability to offer multiple savings opportunities. On its website, RateGenius provides news and resources dedicated to helping customers make smarter financial decisions across the board.

How does RateGenius work?

With RateGenius, customers apply online to find rates. The RateGenius system looks at options from more than 150 lenders to help narrow down the best savings and terms that fit each person’s situation. Its financial team compares your options for you to find the loan that’s the best fit for your situation. After you choose your refinancing solution, RateGenius will pay off your old loan with your previous lender, transfer your title to the new lender with a lower rate and transition you to your new lender.

How to apply for a RateGenius loan

Customers can apply online or over the phone with RateGenius. The online application is easy to follow, walking you through the process step by step. Unfortunately, it doesn’t let you compare your loan options immediately on the platform itself. Instead, it takes your information, including income, rent payments, vehicle information and more, and then sends that to a loan officer.

This person will then reach out directly to you to discuss your options and answer any questions you may have.

RateGenius rates and fees

Loan rates start as low as 2.43% on a 48-month loan for those with excellent credit, according to RateGenius at the time of publishing. The fees associated with RateGenius depend on the situation. In some cases, there will be prepaid charges associated with your loan, which vary by lender and state. Some states may also require a DMV fee to process the title. If there are fees associated with your situation, RateGenius says it discloses and documents them.

RateGenius FAQ

Does RateGenius run your credit?

Yes. After you submit an application, RateGenius runs a hard credit check in order to provide more specific results. You can choose not to send in your Social Security number with your application, which means you won’t get a credit check — but this also means your rates won’t be as personalized.

How long does it take to hear back from RateGenius?

It typically takes between 24 and 48 hours. During this time, its team is figuring out what options are available to you and what may work best for your situation.

Can I refinance with RateGenius with poor credit?

Yes, but your rates will likely be high. The best interest rates are reserved for those with the highest credit scores.

Where is RateGenius located?

RateGenius is based in Austin, Texas.

Is RateGenius legit?

RateGenius is a legitimate refinancing platform that offers a fully online auto refinancing experience. It partners with over 150 lenders across the U.S. If you’re expecting a platform that allows you to see and compare your own options in real time, RateGenius may not be the right fit. Instead of showing you options, its experts handpick loan offers on your behalf. Applying takes only a few minutes, and you can refinance your car loan within 24 to 48 hours.

RateGenius Reviews

Stars Rating

  • 63%
  • 24%
  • 8%
  • 0%
  • 4%

Popular Mentions

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    How do I know I can trust these reviews about RateGenius?
    • 4,461,376 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Loan Process

    Reviewed Aug. 23, 2023

    I started the online process to Refi my auto loan and did not finish the application, however, their website somehow ran a hard hit to my credit report without authorization. When I questioned this they claimed they didn’t know how it happened. I filed a dispute with Equifax and want it removed from my credit report.

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      StaffLoan Process

      Reviewed May 18, 2023

      I had the pleasure of Garrett refinancing my auto loan. He helped me every step of the process and was always positive and patient with me even when I was nervous. Garrett provided me with all paperwork in a timely manner and remained patient even when I was nervous about notary due to my finances being late. He even recommended different places that could assist with notary. He ensured me we had time and it all worked out. You can’t buy that type of professionalism and reassuring. Garrett is the consummate professional and it was an honor to work with him. He has helped me save money and provided his information at work so I can always keep in touch if I had follow up questions. He is a great person and asset to his company

      Verified purchase
      Customer ServiceStaff

      Reviewed March 22, 2023

      I talked to a guy over the phone and he was great the whole time. Every question that I had, he had honestly great thorough question for it. So it was pretty well.

      Profile pic of the author.
      Customer Service

      Reviewed March 17, 2023

      Responded online to a letter received. I was contacted by Solomon **. I sent documents requested. I signed documents online. Everything was fast, smooth and easy. In less than a week, it was funded.

      Verified purchase
      Customer ServiceStaffLoan Process

      Reviewed March 16, 2023

      The RateGenius gentleman I had was fantastic. He knew exactly what was needed, and I met him where I work in the field through, so I get where he's coming from. He answered any questions I had. Any time I texted him, he’d reply within 24 hours, or usually, a lot sooner than that. He was always on top of it. The closing took a little bit longer than I expected, but I wasn't giving it a huge push until towards the end. It took about three weeks, but most of the problem was with the secretary of state. The application was very easy. I had everything up there within a day or two.

      Verified purchase
      StaffLoan Process

      Reviewed Feb. 15, 2023

      My representative Darius ** was always available, always kept moving things along, and was a huge help during the refinancing process. This wouldn’t have been possible without his diligence. I’d definitely recommend this service to anyone looking to refinance their car loan.

      Verified purchase
      StaffLoan Process

      Reviewed Feb. 14, 2023

      Great to work with. Hassle free from A to Z. By far the easiest refinancing I was able to find. I tried with my bank and others with no luck and just so happened to come across this on Credit karma and decided to give it a try.

      Verified purchase
      Customer ServiceStaffLoan Process

      Reviewed Feb. 13, 2023

      I worked with a gentleman by the name Darius. He stayed in touch and was there to answer any questions through the process. I am completely satisfied and recommend using them if you're looking to refinance a vehicle. This is a go to place that search for a lender that will meet your priorities, rates, time period and payment amount.

      Verified purchase

      Reviewed Feb. 13, 2023

      Quick and easy to get in contact as well as to find a new load. Patrick ** was incredibly helpful and answered all questions that I’d had. Will definitely come back if I need any more finance help. Amazing and fast. Would 100% recommend to others.

      Verified purchase
      StaffLoan Process

      Reviewed Feb. 13, 2023

      Patrick was excellent in providing help and answering all my questions while refinancing my truck. He was very knowledgeable in the process and what we would have to do to complete the process. The whole process was very quick also.

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      RateGenius Company Information

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