RateGenius Reviews

I started the online process to Refi my auto loan and did not finish the application, however, their website somehow ran a hard hit to my credit report without authorization. When I questioned this they claimed they didn’t know how it happened. I filed a dispute with Equifax and want it removed from my credit report.

I had the pleasure of Garrett refinancing my auto loan. He helped me every step of the process and was always positive and patient with me even when I was nervous. Garrett provided me with all paperwork in a timely manner and remained patient even when I was nervous about notary due to my finances being late. He even recommended different places that could assist with notary. He ensured me we had time and it all worked out. You can’t buy that type of professionalism and reassuring. Garrett is the consummate professional and it was an honor to work with him. He has helped me save money and provided his information at work so I can always keep in touch if I had follow up questions. He is a great person and asset to his company

I talked to a guy over the phone and he was great the whole time. Every question that I had, he had honestly great thorough question for it. So it was pretty well.

Responded online to a letter received. I was contacted by Solomon **. I sent documents requested. I signed documents online. Everything was fast, smooth and easy. In less than a week, it was funded.

The RateGenius gentleman I had was fantastic. He knew exactly what was needed, and I met him where I work in the field through, so I get where he's coming from. He answered any questions I had. Any time I texted him, he’d reply within 24 hours, or usually, a lot sooner than that. He was always on top of it. The closing took a little bit longer than I expected, but I wasn't giving it a huge push until towards the end. It took about three weeks, but most of the problem was with the secretary of state. The application was very easy. I had everything up there within a day or two.

My representative Darius ** was always available, always kept moving things along, and was a huge help during the refinancing process. This wouldn’t have been possible without his diligence. I’d definitely recommend this service to anyone looking to refinance their car loan.

Great to work with. Hassle free from A to Z. By far the easiest refinancing I was able to find. I tried with my bank and others with no luck and just so happened to come across this on Credit karma and decided to give it a try.

I worked with a gentleman by the name Darius. He stayed in touch and was there to answer any questions through the process. I am completely satisfied and recommend using them if you're looking to refinance a vehicle. This is a go to place that search for a lender that will meet your priorities, rates, time period and payment amount.

Quick and easy to get in contact as well as to find a new load. Patrick ** was incredibly helpful and answered all questions that I’d had. Will definitely come back if I need any more finance help. Amazing and fast. Would 100% recommend to others.

Patrick was excellent in providing help and answering all my questions while refinancing my truck. He was very knowledgeable in the process and what we would have to do to complete the process. The whole process was very quick also.