Prosper Reviews

Worst customer service ever!!! Thanks for wasting my time...

Bad customer service. Argue with air. Don't listen. Put words in your mouth. Do something which ask not to do. Biggest issue lying. Point is why lie. Cost less when tell the truth. Cost way more to lie. Honesty is like honey.

If I can give them no stars I would. Beware. I started out with a $3000 credit limit. They kept decreasing it until it was 500 and then eventually canceling it. With the credit score of 740 I was told I had too many inquiries.

BEWARE!!! This organization starts off as if it’s exactly as it appears. This is NOT TRUE! It gives you a limit that is understandable depending on your credit rating. Then, as your score gets higher and usage is kept under 10% (to help your score continue to increase), Prosper will arbitrarily lower your limit (mine was lowered to 1/3 of the original limit when I had less than 10% usage), which in turn increases your credit utilization and negatively impacts your credit score. This organization is a FRAUD!

Just awful. I had two fraudulent changes in the same day and Proper refused to take one the charges off. They charges were done at the same time for the same item. I never received the item that I supposedly paid for and tried to report it the day it happened but was denied because the charge was still pending. I have been given nothing but aggravation from this company.

If I could give them a zero I would. Complete rip offs. Do not do business with them. I have always gotten electronic statements but they want to charge every month for a paper statement 1.99. This is just one thing. Their annual fee put me over my credit limit. Now payment went from 43 to 162. When called they said payment plus 59 over limit because of annual fee. I said if you add payment of 43 plus 59 equals 102 but then they wanted another months payment 43 plus 1 percent of my balance. I told them I would make my normal payment plus 59 over the limit but not the extra 43 plus 1 percent.

WARNING! I want to caution anyone considering a loan through Prosper Loans: from my experience, and what I found in other borrower complaints, the reality falls far short of the marketing promise. I hope this review will help others considering using this company.

Hello my name is Greg ** and I am a sad customer of Prosper. I was taking advantage of by this company. I would never ever deal with them ever again and if I was you I would stay far away from them and thier false promises that sounds good but really isn't. They will hit you with hidden fees and extra charges and add New rules to the contract out of the blue and Tell to accept it or else and find reason to get extra charges out of you

Prosper loans are a scam. They took $1000 out of my account, and I never received any funds. I would not recommend using this loan service to anyone. They stopped all ways for me to communicate with them as soon as they took the money. BE AWARE!!!

The company closes your account without your consent then lies and says you said to. The company then refuses to let you make digital payments and when you make paper payments via the mail they will lose them then make it as you never paid. The company doesn’t work with its customers. They literally ignored my plea for help when a family member passed.