
Global Client Solutions Reviews
About Global Client Solutions
- Supportive customer service
- Clear communication about processes
- Empowering clients to manage debts
- High fees for services
- Poor resolution of issues
- Lack of transparency in charges
Global Client Solutions Reviews
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Reviewed Dec. 12, 2019
Bad decision on my part. I've been making monthly payment to this company for a debt consolidation company that I thought had my BEST interest at heart, until a law suit was filed against me by a creditor which started in Aug. I'm now being told that more funds are need to be added to this account on top of what I'm already paying and have been paying for 14 months. Service fees seem to eat a HUGE chunk out of this account. (I've paid over 6,000.)
I am unable to sign on to the account and when I call them they are not helpful, other than to tell me they will mail me a statement via regular mail, because of some BS that states they can not email it to me.. Well I have court in 5 days and doubt I'll receive it in time. AND by the way the consolidation company has been of no help in my judgement and gives me the run around. I was told to appear in court even though no legal rep would be there to help me. Of which I just found this out TODAY (5 days before court). ANGER doesn't even begin to explain my feelings right now. I have canceled through my bank any further payments to this company and will make the best of it, by settling my accounts on my own I guess.

Thank you for sharing your feedback, we just became aware of your review and wanted to respond. GCS provides FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not provide debt settlement services. If you have questions or concerns regarding your debt settlement program and any charges relating to it please contact your debt settlement provider. For GCS account questions, please call and ask for our Consumer Advocacy dept.
Reviewed Nov. 19, 2019
OMG!!! I am so screwed. How can this even be legal? Since Feb 2018, this company has taken $8,777.79 and over $6,000.00 in "Customer, Transaction, & Settlement Fees"; how can they take "settlement fees" on no settlements? I am facing a law suit from Capital One because these idiots (DMB Financial in conjunction with Global Client Solutions LLC(GCS)) are really not negotiating crap for me. By reading all these reviews, I am afraid that this lawsuit against me will not be handled properly.
I've called, emailed, and uploaded lawsuit documents to DMB Financial and I've received no response or acknowledgement. As of 11/01/19, GCS shows that I only have $63.70 in this account. HOOOWWW??? And out of my three creditors, I have been harassed and I am a total stressed out mess now. How can we, the consumers, really be scammed without any type of service that can protect us? What can we do to sue these idiots and get our money back for these outrageous fees? We need HELP!!!

While we didn’t connect with you sooner we still want to address your review and thank you for sharing your concerns. We take our customer's feedback very seriously. GCS provides FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not provide debt settlement services. For questions regarding your dedicated account and transactions posting to it please contact us and ask for our Consumer Advocacy department. We are here to help.
Reviewed Aug. 15, 2019
GCS with Summit with Wyolaw - Lawyers and financial companies not helping Americans. I am so screwed now. GCS is paid in full, but will not release funds to Wyolaw and Wyolaw does not care! Getting the run around from all. I have contacted all of these people multiple times, so I can be told all is being fixed so I can find out later - NOT. I was nice, then angry, now crying from pure frustration. This is how depressions starts - Companies claiming to help American people, but then NOT.

Customer reviews are always important to our company and looks like we’ve missed yours. Thank you for sharing your feedback, which we take seriously. We have been unable to locate your account without additional information but are here to help. Please contact us and ask for our Consumer Advocacy team. They can assist you with any account questions you may have.
Reviewed Aug. 13, 2019
The company is partnered with a company named Finance Solutions and Wyo Law Firm (formerly doing business as Summit Law Firm). All three are scammers. I got myself into this mess one year ago. For one year I have paid them $591 per month and I was told that after 6 to 9 months after I pay my monthly payments, they will negotiate my debt with the creditor. The creditor sued me and these scammers told me that someone will represent me in the hearing. LIE. Never happened. And I was not even informed that these scammers are not going to appear. I learned about that when the creditor recorded a lien on a property I own. Then I called them and asked what happened in the hearing and they told me bunch of lies. Then they started another game. They say they reached out to creditor but the creditor is not responsive. Another lie. I contacted the creditor and they said they have never been contacted.
Next lie, the law firm said they reached out to the creditor's attorney to settle the debt. Never happened. I called Wyo Law firm 6 times and requested to talk to the negotiator who is involved in the case. Never happened. The keep saying "he is not available, he is gone for the day, he is out on vacation, he gave up on the case and assigned the case to another negotiator, etc., etc." All lies. Today I had latest conversation with Wyo Law Firm and they said if I can call the creditor's attorney and have him contact the negotiator. That's the mess I have lived in for the past one year. Already paid $7,000+ and got nothing in return except for bunch of lies and they are not even good liars.

While we didn’t connect with you sooner we still want to address your review and thank you for sharing your concerns. We take our customer's feedback very seriously. GCS provides dedicated, FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not provide debt settlement services. We are unable to locate your account without additional information. Please contact us and ask for our Consumer Advocacy team.
Reviewed June 27, 2019
I have been with Global Client Solutions since 2014. Since then have been paying on my plan. I was getting ready to finish with the program. Well I get a notice from one of my creditors. They had left one of my accounts out so here we go again. I called today to ask what my balance was to be told they were still working with my account and they couldn’t tell me how much I owed. They are always giving you the runaround. Then they changed their sign in page so I keep trying to get in and I can’t. Those people are so rude and not a **. What a horrible place to be doing business. When you call it seems like you're bothering them. I would give no rating because they have a terrible business. A bunch scammers. I hope no one ever has to go thru what I have had to go thru. I hope they close them up or fine them. A bunch of bozos.

Customer reviews are always important to our company and looks like we’ve missed yours. We appreciate your taking the time to share your concerns. Global Client Solutions provides FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not provide debt settlement services. For questions regarding your debt settlement program you should contact your debt settlement provider. For account questions or log-in issues please contact us.
Reviewed May 15, 2019
I started NDR in 2016 and have only been able to view my statements with Global Solutions 2 times due to inability to break the portal for sign in. They charged me at one glance a figure of $100.00 and varying amounts for services rendered which were higher than the original $9.95 for services, this included $15.00 per phone call for guidance and settlement fees. Those should be just algorithm used for their program site. Something is very wrong with a site that will not allow me to login to it. Even when I call they are too busy to answer the phone.
One time I did call and got someone to log in and then strangely I could not log in. I did all the steps to ensure safe entry and have not been able to see my monetary expenditures for 18 months. I sent them an email today and told them I would no longer accept emails. Only paper statements that mirror what is on the page that they use online and that all their emails would go straight to spam. NDR is great to work with. It has one flaw that I have been able to see and that is Global Solutions.

Being responsive to feedback is important to us and we hope to connect with you now. We take your concerns seriously. Global Client Solutions provides FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not charge for calls to or assistance from our Customer Support area or for online access to your account. We are here to help and invite you to contact us and ask for our Consumer Advocacy department.
Reviewed April 25, 2019
GCS has withdrawn a total of $2004.00 from my bank accounts based on a company called Clear One Advantage a so-called debt resolution company. I signed a contract in early 2018 with COA and cancelled in 04/2018; because I never received an income to move forward with the agreement. This was a part of the agreement that it would go into effect when I received SS benefits; I never did.
In November, and Decemberof 2018 $501.00 each month was withdrawn from my bank account; and again in January 2019. I had no clue who GCS. Long story shortened they took another be identical amount from a different bank. I complained and the investigation was found in my favor. Their activity was found fraudulent. They still owe me the other $1503.00.

We just became aware of your review and wanted to respond. Thank you for sharing your concerns with us, we take them seriously. Global Client Solutions provides FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not provide debt settlement services. We recommend that customers contact their debt settlement provider regarding concerns with their program, If you have questions concerning your GCS account we are here to help.
Updated review: April 16, 2019
Finally they return my money
Original Review: March 20, 2019
"Global Client Solutions" is a SCAM! I started a "Debt Consolidation" program with "Lighthouse Financial Services" (they say they are a subsidiary of "Consolidated Credit"). And for a debt of no more than $12,000 US I was debited $ 291.38 Monthly. After 6 months (I canceled before debiting the month of March) debiting from my bank account this amount, my 3 only creditors kept calling me to tell me they have not heard from me all these months. I decided to cancel this program with "Lighthouse Financial Services" (a/a "Consolidated Credit"...? ) and try to recover my money to arrange directly with my creditors, but they told me that I would only receive a part of all the money that I gave them to them (LHFS says that GCS is the one who has my money).
After debiting from my $ account they only returned me $577.25. They said that the rest of my money was for them as "Customer Fees" and "Transaction Fees." Is there any government entity that defends the interests of the consumer, and to which I can go, to rescue that money, that they abusively and doing nothing, they charged me?
Reviewed Sept. 15, 2018
I am glad I got out when I did, GCS works in conjunction with a company called DebtVantage. Here’s the rundown: I contacted DebtVantage in June 2018. Signed agreements that same month and they took a payment. Well, there were additional companies. Consumer Assistance Center and Global Client Solutions. I was assured the GCS would only be taking $9.95 a month for “Fees”. Found out I signed an agreement with CAC, they charged $210 upfront for doing nothing then found out it would be $60 every month. So I was told I could cancel at any time and the money in my escrow account would be refunded. Got a check today for half the amount that was in there which I am assuming they will say are fees and won’t return. I am writing a letter to my congressman and Senator. The FTC needs to investigate the companies.
Reviewed Aug. 8, 2018
Works with a debt consolidation company and both are scams! Was to return my shoes lien money from the debt consolidation company and bank kept a hold on it as being counterfeit. Per request it was supposed to be ACH. Still waiting for the check to clear. Their customer service sucks!
Reviewed July 9, 2018
Update on my situation with Global Client Solutions. Around March, 2016 I was dealing with this company saying they would help me with my credit cards to pay less than what I owed. This company collected over thousand dollar out of my checking account for themselves and never paid the credit card companies. This situation affected my life forever. I was taken to court. My paycheck was garnished and the worst part it, I was sent to debt collector and this situation affected my credit. I cannot even get the job or buy anything I want it because of that. I was able to get my money back because they know what they did was wrong but it did not change the fact I have to suffer with bad credit on my report for a very long time. My message to you don't let this people do to you like they did to me.
Reviewed March 12, 2018
I had an account with National Debt Relief and had to cancel it in December of 2017. March 1, 2018 $408.53 was taken out of our bank account from GCS for "fees" incurred by NDR. I never heard about GCS nor did I ever have an account with them. They claimed that I signed an agreement to pay extra fees. I asked them to send me a copy or email showing that I agreed. I have yet to see anything. I immediately called the bank and put a stop payment on any future redraws from GCS and also the bank is starting an investigation on GCS. I dread that I will have to spend the time and money to take them to small claims court. Rat **!
Reviewed March 3, 2018
I got myself in this mess by taking loans and overspending and just really poor money management. So I find it hard to criticizes these folks for taking a fee - a large fee yes - to bail me out of a situation that would have been very hard for me to do on my own. You have to look at it like this: I can call and fight with all the creditors and deal with angry people rightfully trying to get their money OR I can pay someone else to deal with it. The fees are high yes - but personally I feel it is worth it. They take their fee upfront so it does feel like it moves slow and you are spending a lot of money with few results, but remember. You are no longer getting nasty calls, court documents, etc. This company is the only one I have worked with so not much I can compare it to. But, they have been very supportive, patient and have helped me get back on my feet.
Reviewed Feb. 20, 2018
In November, 2017, my husband and I contacted Global Client Solutions as we were in need of help in regard to getting our finances in order. We were told that GCS would pay our creditors through our checking account and that we would need to allow them to withdraw $310.00 a month to do so. We were told at that time that they would send us a copy of their contract for us to review and that we should just go ahead and allow them to withdraw the first payment immediately, which we did. We never received a copy of their contract even though they went ahead and withdrew the payment. After contacting the company, they then advised us that they do not pay our creditors, they just keep our money in an account and would try to help us if we were to get SUED by any of our creditors. We told them that this was not what they had told us in the beginning and that we needed to stop the program.
On December 5, 2017, my husband faxed GCS a copy of our desire to cancel the program. At that time a customer service person told us that our $310.00 would be refunded to us immediately. When we had not received our money by January, 2018, my husband called GCS. He was told then that it was "too late" to get our money back and that all of our money had been taken up by GCS "fees". My husband and I have both contacted them numerous times (most times they do not answer and we have to leave a message). They continue to tell us that we will not receive our money back because it is "too late".
My husband and I are in our 60's; I am disabled and my husband was recently diagnosed with cancer. We are in desperate need of our money back! I can't understand why it's legal for a company to keep our money, especially when they did not pay any of our creditors as they first stated they would do. We believe that Global Client solutions is a scam. At this time, Global Client Solutions has not refunded our money and has not returned any of our recent calls. As far as we are concerned Global Client Solutions basically stole our money and did absolutely nothing to help us.
Updated on 03/02/2018: Since my original review of Global Client Solutions I have been able to get in touch with them (her name is Jacobia). I again demanded our money back, however she continued to make excuses about why they are unable to return our $310.00, stating it was used for GCS "fees". Following a very long conversation, she FINALLY (and RELUCTANTLY) agreed to send us back HALF of our money, stating that a check for $155.35 would be issued to us immediately. That was last week and we STILL HAVE NOT RECEIVED the check nor have we heard back from anyone at the company. My husband and I are STILL WAITING. Anyone out there who is considering using Global Client Solutions, PLEASE BE WARNED that they are considered by many people to be nothing but SCAM ARTISTS!
Reviewed Nov. 7, 2017
They sang a good tune but little did I know they, scam artist. I was told that there be a small fee once thing got going. They got gold mine. I got the shaft. I was finally able to access my account. Every month scammed out roughly 90% and did nothing to earn it. I flipped out called them, order them to cancel my account and send me all of my money and they kept calling and emailing me we need to talk. I informed them, "There was nothing to talk about. You run a scam. Just return my money." They sent a small check and I am worried after reading that it might bounce. Lesson learned. If you read I hope it before you get scammed. One last thing all the while I was trying to read the reviews a pop-up kept popping basically saying everyone was lying.
Reviewed Nov. 5, 2017
There are lots of little fees which really are only good for one thing; profits. If you agree to a "settlement" all money in your account will be whisked away into their coffers and you will be expected to come up with the "negotiated settlement" separate and apart from any monies held in your account. Do your research! This is my experience, yours may be different.
Reviewed Aug. 1, 2017
Wife and I were up to our eyes in debt. Contracted with GCS to relieve debt. Took our money upfront, and several times "needed more." GCS took our accounts, which were in good standing, and allowed them to go to collection and charge off. We watched our credit scores plummet, but were assured "everything is fine" by GCS. Last week applied for a lease for a townhouse- DENIED. Why? Credit history- all those accounts are still showing on credit report. Contacted GCS, who informed us they have nothing to do with re-establishing good credit- suggested we contact a credit bureau to fix our credit. These rip-off artists tanked our credit, but won't help re-establish it!!! May God have mercy on your souls!!!
Reviewed July 4, 2017
They gave me a great pitch but a year after I made the mistake of having them work for me. I found out my credit card company wrote off my debt, so of course I had to pay taxes on it and it is still affecting my credit score.
Reviewed March 21, 2017
Decided not to go through with debt consolidation. Obtained a loan to pay off my debts. Called host company and asked to cancel. They said fine sent my information to refund my money to GCS 2 weeks ago. To date I still do not have my money and every person I talk to keeps telling me 3 business days. That was 2 weeks ago. Tomorrow I will be filing a complaint with whichever company handles these types of problems!!!
Reviewed Nov. 21, 2016
I was in credit card debt and was looking for a debt consolidation loan in order to lower my payments and keep my excellent credit so when I received advertising from Global Client Solutions (AKA Finance Solutions). When I called GCS and spoke to Mr. Luis ** he informed me that I was not eligible for the loan consolidation program but that he had a much better program to pay off my debts much quicker. He put together a plan where GCS would negotiate with 5 of my credit cards and arrange reduced pay off within 2 years if not sooner. The deal was to pay through GCS $2133.00 per month for 2 years and after the plan was complete my credit score would jump back up quickly. The end result is that it is 24 months later, I boosted my payments to $2400 per month and I still owe 2 credit cards over $18,000.
I asked how they were going to now help me boost my credit score and they sent me a letter that I had fulfilled GCS program which neither credit reporting agency cares about. GCS took their money out of my account up front so of course they have been paid. I know I cannot do anything to correct this. It is my fault for falling for this deceitful plan but I want to help you not fall into this trap. DO NOT USE GLOBAL CLIENT SOLUTIONS or FINANCE SOLUTIONS!!!! They failed at everything they were supposed to accomplish. They failed at the 24 month pay off. They failed at the amount from the original agreement by over $22,000 and they failed to help bring my credit score back up.
Reviewed Jan. 5, 2016
I received a live check from them and I will make it simple. The check is a scam and fraud. Don't even deposit it because it's a trap where they will get your account number from your bank account. I called the number where it says I requested the check, which is I did not, was all a lie. Please if you ever received a live check don't get too comfortable. It will put you into debt and block your bank account for using their check.
Reviewed June 26, 2015
I cancelled my account and received the check for my refund. Took it to the bank, after that my bank account was blocked. They told me that the check was fraudulent. Now with my account blocked I cannot pay my rent or buy food. This company is bad.
Reviewed March 14, 2015
They originally said I owed $900 for a payday loan. I did agree to pay $100 a month to get rid of them. She said she was filing papers and hung up on me when I said to give me their address and I would mail checks. She called again and said she was filing papers and coming to my home and work. I said "Fine, do it." Wednesday she called my daughter in Chicago and said they're coming to my house and work with papers. Since then she's been calling and hanging up.
Reviewed June 8, 2012
I'm already dealing with x amount of dollars lost from a non-existing agency which failed Better Business Agency in Florida with very low rating. The Attorney General is handling the case. Now, this agency, Global Client Solutions, LLC, has taken $145.69 monthly since 2010 ''via bank account'' on behalf of First Choice Debt Solutions & is still trying to collect. As of 4/12, this agency was informed about the matter & shows no regard to acknowledge/correct this situation. I need your help on this matter, please.
Reviewed March 14, 2011
My husband Jamin ****** & I signed up with GCS (Global Client Solutions)/ The Servicing Group in January of 2010 to have them take over settling our debt after my husband's motorcycle accident. We pay them a set monthly amount (including a fee for their services) and they contact and negotiate down the debt owed and pay the amount from the "bank account" we opened with them that our monthly payment goes into. Everything was going great until the first account rep we had there moved and Mr. *** took over the account. Things were fine at first, great communication etc.
Then there came an issue with the Capital One account that my husband had registered with them was going to court. They called and we unable to negotiate them down so he decided just to go to the court date.
I also had a Cap One account with them and received a summons. I contacted TSG letting them know I had received the court date as well and since my account was much smaller, asked if they could try to negotiate my account. There was no response even after faxing the paperwork etc. They assumed they had already taken care of this because they were thinking of my husband's account. After trying to get in touch with them all the way up to the day before court, I ended up having to go also. (The last time I have had any communication with Mr. *** was Nov 21, 2010 when he told me he had not heard anything back from their negotiator. The court date was set for 2/14/11. ) Quite a large gap to not be able to contact someone handling your finances. I even tried calling any number I could find for the address I had and for the GCS.
Also, when dealing with him during the Cap One mess I had mentioned we wanted to up our payment for that month from $350 to $750 to help get the debt paid quicker. Unfortunately, we ended up having some unplanned expenses and I had to contact him a week before the payment was due to correct it. I never got any response (there was a quick response when I mentioned upping the payment though) regarding this and our account ended up being over drawn hundreds of dollars.
I tried calling into every number I had again and ended up reaching Fina. I told her how upset we were with the lack of communication and the over drawn account and we were done with dealing with them and wanted the money back that was in our account with them (this was in the agreement. it is our money and we could withdraw it at any time) and we would handle things ourselves. This was 2/15/11 (the day after court). She was apologetic and said she could have the specialist negotiator handle the remaining 2 accounts and get right back to me in a couple days. I contacted her on 2/21 to follow up and was told they were working on it "as we speak". Nothing. I emailed again 3/7/11. I still have not heard anything back.
I emailed and called this morning (2/14/11) stating that we were very unhappy and wanted to close the account and handle things ourselves. We have been contacted by another collector/firm for another account and do not want it to go to court like the Cap One accounts.
That was first thing this morning. It is now noon and I have not had a call or email. I have saved every email I have ever received/sent to them since the very first contact with our original rep after setting up the agreement.
Global Client Solutions Company Information
- Company Name:
- Global Client Solutions
- Website:
- www.globalclientsolutions.com