Consumer Complaints and Reviews
I was in credit card debt and was looking for a debt consolidation loan in order to lower my payments and keep my excellent credit so when I received advertising from Global Client Solutions (AKA Finance Solutions). When I called GCS and spoke to Mr. Luis ** he informed me that I was not eligible for the loan consolidation program but that he had a much better program to pay off my debts much quicker. He put together a plan where GCS would negotiate with 5 of my credit cards and arrange reduced pay off within 2 years if not sooner. The deal was to pay through GCS $2133.00 per month for 2 years and after the plan was complete my credit score would jump back up quickly. The end result is that it is 24 months later, I boosted my payments to $2400 per month and I still owe 2 credit cards over $18,000.
I asked how they were going to now help me boost my credit score and they sent me a letter that I had fulfilled GCS program which neither credit reporting agency cares about. GCS took their money out of my account up front so of course they have been paid. I know I cannot do anything to correct this. It is my fault for falling for this deceitful plan but I want to help you not fall into this trap. DO NOT USE GLOBAL CLIENT SOLUTIONS or FINANCE SOLUTIONS!!!! They failed at everything they were supposed to accomplish. They failed at the 24 month pay off. They failed at the amount from the original agreement by over $22,000 and they failed to help bring my credit score back up.
I received a live check from them and I will make it simple. The check is a scam and fraud. Don't even deposit it because it's a trap where they will get your account number from your bank account. I called the number where it says I requested the check, which is I did not, was all a lie. Please if you ever received a live check don't get too comfortable. It will put you into debt and block your bank account for using their check.
I cancelled my account and received the check for my refund. Took it to the bank, after that my bank account was blocked. They told me that the check was fraudulent. Now with my account blocked I cannot pay my rent or buy food. This company is bad.
They originally said I owed $900 for a payday loan. I did agree to pay $100 a month to get rid of them. She said she was filing papers and hung up on me when I said to give me their address and I would mail checks. She called again and said she was filing papers and coming to my home and work. I said "Fine, do it." Wednesday she called my daughter in Chicago and said they're coming to my house and work with papers. Since then she's been calling and hanging up.
I'm already dealing with x amount of dollars lost from a non-existing agency which failed Better Business Agency in Florida with very low rating. The Attorney General is handling the case. Now, this agency, Global Client Solutions, LLC, has taken $145.69 monthly since 2010 ''via bank account'' on behalf of First Choice Debt Solutions & is still trying to collect. As of 4/12, this agency was informed about the matter & shows no regard to acknowledge/correct this situation. I need your help on this matter, please.
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My husband Jamin ****** & I signed up with GCS (Global Client Solutions)/ The Servicing Group in January of 2010 to have them take over settling our debt after my husband's motorcycle accident. We pay them a set monthly amount (including a fee for their services) and they contact and negotiate down the debt owed and pay the amount from the "bank account" we opened with them that our monthly payment goes into. Everything was going great until the first account rep we had there moved and Mr. *** took over the account. Things were fine at first, great communication etc.
Then there came an issue with the Capital One account that my husband had registered with them was going to court. They called and we unable to negotiate them down so he decided just to go to the court date.
I also had a Cap One account with them and received a summons. I contacted TSG letting them know I had received the court date as well and since my account was much smaller, asked if they could try to negotiate my account. There was no response even after faxing the paperwork etc. They assumed they had already taken care of this because they were thinking of my husband's account. After trying to get in touch with them all the way up to the day before court, I ended up having to go also. (The last time I have had any communication with Mr. *** was Nov 21, 2010 when he told me he had not heard anything back from their negotiator. The court date was set for 2/14/11. ) Quite a large gap to not be able to contact someone handling your finances. I even tried calling any number I could find for the address I had and for the GCS.
Also, when dealing with him during the Cap One mess I had mentioned we wanted to up our payment for that month from $350 to $750 to help get the debt paid quicker. Unfortunately, we ended up having some unplanned expenses and I had to contact him a week before the payment was due to correct it. I never got any response (there was a quick response when I mentioned upping the payment though) regarding this and our account ended up being over drawn hundreds of dollars.
I tried calling into every number I had again and ended up reaching Fina. I told her how upset we were with the lack of communication and the over drawn account and we were done with dealing with them and wanted the money back that was in our account with them (this was in the agreement. it is our money and we could withdraw it at any time) and we would handle things ourselves. This was 2/15/11 (the day after court). She was apologetic and said she could have the specialist negotiator handle the remaining 2 accounts and get right back to me in a couple days. I contacted her on 2/21 to follow up and was told they were working on it "as we speak". Nothing. I emailed again 3/7/11. I still have not heard anything back.
I emailed and called this morning (2/14/11) stating that we were very unhappy and wanted to close the account and handle things ourselves. We have been contacted by another collector/firm for another account and do not want it to go to court like the Cap One accounts.
That was first thing this morning. It is now noon and I have not had a call or email. I have saved every email I have ever received/sent to them since the very first contact with our original rep after setting up the agreement.
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