Global Client Solutions
Overall Satisfaction Rating
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  • 1 stars
Based on 18 ratings

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    Global Client Solutions

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    19 Global Client Solutions Consumer Reviews and Complaints

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    Page 1 Reviews 1 - 19
    Rated with 1 star
    Verified Reviewer
    Original review: May 15, 2019

    I started NDR in 2016 and have only been able to view my statements with Global Solutions 2 times due to inability to break the portal for sign in. They charged me at one glance a figure of $100.00 and varying amounts for services rendered which were higher than the original $9.95 for services, this included $15.00 per phone call for guidance and settlement fees. Those should be just algorithm used for their program site. Something is very wrong with a site that will not allow me to login to it. Even when I call they are too busy to answer the phone.

    One time I did call and got someone to log in and then strangely I could not log in. I did all the steps to ensure safe entry and have not been able to see my monetary expenditures for 18 months. I sent them an email today and told them I would no longer accept emails. Only paper statements that mirror what is on the page that they use online and that all their emails would go straight to spam. NDR is great to work with. It has one flaw that I have been able to see and that is Global Solutions.

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    Rated with 1 star
    Verified Reviewer
    Original review: April 25, 2019

    GCS has withdrawn a total of $2004.00 from my bank accounts based on a company called Clear One Advantage a so-called debt resolution company. I signed a contract in early 2018 with COA and cancelled in 04/2018; because I never received an income to move forward with the agreement. This was a part of the agreement that it would go into effect when I received SS benefits; I never did.

    In November, and Decemberof 2018 $501.00 each month was withdrawn from my bank account; and again in January 2019. I had no clue who GCS. Long story shortened they took another be identical amount from a different bank. I complained and the investigation was found in my favor. Their activity was found fraudulent. They still owe me the other $1503.00.

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    Customer increased Rating by 3 stars!
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    Verified Reviewer
    Resolution response: April 16, 2019

    Finally they return my money

    Original review: March 20, 2019

    "Global Client Solutions" is a SCAM! I started a "Debt Consolidation" program with "Lighthouse Financial Services" (they say they are a subsidiary of "Consolidated Credit"). And for a debt of no more than $12,000 US I was debited $ 291.38 Monthly. After 6 months (I canceled before debiting the month of March) debiting from my bank account this amount, my 3 only creditors kept calling me to tell me they have not heard from me all these months. I decided to cancel this program with "Lighthouse Financial Services" (a/a "Consolidated Credit"...? ) and try to recover my money to arrange directly with my creditors, but they told me that I would only receive a part of all the money that I gave them to them (LHFS says that GCS is the one who has my money).

    After debiting from my $ account they only returned me $577.25. They said that the rest of my money was for them as "Customer Fees" and "Transaction Fees." Is there any government entity that defends the interests of the consumer, and to which I can go, to rescue that money, that they abusively and doing nothing, they charged me?

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    Rated with 1 star
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    Verified Reviewer
    Original review: Sept. 15, 2018

    I am glad I got out when I did, GCS works in conjunction with a company called DebtVantage. Here’s the rundown: I contacted DebtVantage in June 2018. Signed agreements that same month and they took a payment. Well, there were additional companies. Consumer Assistance Center and Global Client Solutions. I was assured the GCS would only be taking $9.95 a month for “Fees”. Found out I signed an agreement with CAC, they charged $210 upfront for doing nothing then found out it would be $60 every month. So I was told I could cancel at any time and the money in my escrow account would be refunded. Got a check today for half the amount that was in there which I am assuming they will say are fees and won’t return. I am writing a letter to my congressman and Senator. The FTC needs to investigate the companies.

    27 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Aug. 8, 2018

    Works with a debt consolidation company and both are scams! Was to return my shoes lien money from the debt consolidation company and bank kept a hold on it as being counterfeit. Per request it was supposed to be ACH. Still waiting for the check to clear. Their customer service sucks!

    16 people found this review helpful
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    Rated with 1 star
    Verified Reviewer
    Original review: March 12, 2018

    I had an account with National Debt Relief and had to cancel it in December of 2017. March 1, 2018 $408.53 was taken out of our bank account from GCS for "fees" incurred by NDR. I never heard about GCS nor did I ever have an account with them. They claimed that I signed an agreement to pay extra fees. I asked them to send me a copy or email showing that I agreed. I have yet to see anything. I immediately called the bank and put a stop payment on any future redraws from GCS and also the bank is starting an investigation on GCS. I dread that I will have to spend the time and money to take them to small claims court. Rat **!

    24 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: March 3, 2018

    I got myself in this mess by taking loans and overspending and just really poor money management. So I find it hard to criticizes these folks for taking a fee - a large fee yes - to bail me out of a situation that would have been very hard for me to do on my own. You have to look at it like this: I can call and fight with all the creditors and deal with angry people rightfully trying to get their money OR I can pay someone else to deal with it. The fees are high yes - but personally I feel it is worth it. They take their fee upfront so it does feel like it moves slow and you are spending a lot of money with few results, but remember. You are no longer getting nasty calls, court documents, etc. This company is the only one I have worked with so not much I can compare it to. But, they have been very supportive, patient and have helped me get back on my feet.

    59 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 20, 2018

    In November, 2017, my husband and I contacted Global Client Solutions as we were in need of help in regard to getting our finances in order. We were told that GCS would pay our creditors through our checking account and that we would need to allow them to withdraw $310.00 a month to do so. We were told at that time that they would send us a copy of their contract for us to review and that we should just go ahead and allow them to withdraw the first payment immediately, which we did. We never received a copy of their contract even though they went ahead and withdrew the payment. After contacting the company, they then advised us that they do not pay our creditors, they just keep our money in an account and would try to help us if we were to get SUED by any of our creditors. We told them that this was not what they had told us in the beginning and that we needed to stop the program.

    On December 5, 2017, my husband faxed GCS a copy of our desire to cancel the program. At that time a customer service person told us that our $310.00 would be refunded to us immediately. When we had not received our money by January, 2018, my husband called GCS. He was told then that it was "too late" to get our money back and that all of our money had been taken up by GCS "fees". My husband and I have both contacted them numerous times (most times they do not answer and we have to leave a message). They continue to tell us that we will not receive our money back because it is "too late".

    My husband and I are in our 60's; I am disabled and my husband was recently diagnosed with cancer. We are in desperate need of our money back! I can't understand why it's legal for a company to keep our money, especially when they did not pay any of our creditors as they first stated they would do. We believe that Global Client solutions is a scam. At this time, Global Client Solutions has not refunded our money and has not returned any of our recent calls. As far as we are concerned Global Client Solutions basically stole our money and did absolutely nothing to help us.

    Updated on 03/02/2018: Since my original review of Global Client Solutions I have been able to get in touch with them (her name is Jacobia). I again demanded our money back, however she continued to make excuses about why they are unable to return our $310.00, stating it was used for GCS "fees". Following a very long conversation, she FINALLY (and RELUCTANTLY) agreed to send us back HALF of our money, stating that a check for $155.35 would be issued to us immediately. That was last week and we STILL HAVE NOT RECEIVED the check nor have we heard back from anyone at the company. My husband and I are STILL WAITING. Anyone out there who is considering using Global Client Solutions, PLEASE BE WARNED that they are considered by many people to be nothing but SCAM ARTISTS!

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    35 people found this review helpful
    Rated with 1 star
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    Verified Reviewer Verified Buyer
    Original review: Nov. 7, 2017

    They sang a good tune but little did I know they, scam artist. I was told that there be a small fee once thing got going. They got gold mine. I got the shaft. I was finally able to access my account. Every month scammed out roughly 90% and did nothing to earn it. I flipped out called them, order them to cancel my account and send me all of my money and they kept calling and emailing me we need to talk. I informed them, "There was nothing to talk about. You run a scam. Just return my money." They sent a small check and I am worried after reading that it might bounce. Lesson learned. If you read I hope it before you get scammed. One last thing all the while I was trying to read the reviews a pop-up kept popping basically saying everyone was lying.

    39 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 5, 2017

    There are lots of little fees which really are only good for one thing; profits. If you agree to a "settlement" all money in your account will be whisked away into their coffers and you will be expected to come up with the "negotiated settlement" separate and apart from any monies held in your account. Do your research! This is my experience, yours may be different.

    32 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 1, 2017

    Wife and I were up to our eyes in debt. Contracted with GCS to relieve debt. Took our money upfront, and several times "needed more." GCS took our accounts, which were in good standing, and allowed them to go to collection and charge off. We watched our credit scores plummet, but were assured "everything is fine" by GCS. Last week applied for a lease for a townhouse- DENIED. Why? Credit history- all those accounts are still showing on credit report. Contacted GCS, who informed us they have nothing to do with re-establishing good credit- suggested we contact a credit bureau to fix our credit. These rip-off artists tanked our credit, but won't help re-establish it!!! May God have mercy on your souls!!!

    44 people found this review helpful
    Rated with 1 star
    Original review: July 4, 2017

    They gave me a great pitch but a year after I made the mistake of having them work for me. I found out my credit card company wrote off my debt, so of course I had to pay taxes on it and it is still affecting my credit score.

    37 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 21, 2017

    Decided not to go through with debt consolidation. Obtained a loan to pay off my debts. Called host company and asked to cancel. They said fine sent my information to refund my money to GCS 2 weeks ago. To date I still do not have my money and every person I talk to keeps telling me 3 business days. That was 2 weeks ago. Tomorrow I will be filing a complaint with whichever company handles these types of problems!!!

    41 people found this review helpful
    Rated with 1 star
    Original review: Nov. 21, 2016

    I was in credit card debt and was looking for a debt consolidation loan in order to lower my payments and keep my excellent credit so when I received advertising from Global Client Solutions (AKA Finance Solutions). When I called GCS and spoke to Mr. Luis ** he informed me that I was not eligible for the loan consolidation program but that he had a much better program to pay off my debts much quicker. He put together a plan where GCS would negotiate with 5 of my credit cards and arrange reduced pay off within 2 years if not sooner. The deal was to pay through GCS $2133.00 per month for 2 years and after the plan was complete my credit score would jump back up quickly. The end result is that it is 24 months later, I boosted my payments to $2400 per month and I still owe 2 credit cards over $18,000.

    I asked how they were going to now help me boost my credit score and they sent me a letter that I had fulfilled GCS program which neither credit reporting agency cares about. GCS took their money out of my account up front so of course they have been paid. I know I cannot do anything to correct this. It is my fault for falling for this deceitful plan but I want to help you not fall into this trap. DO NOT USE GLOBAL CLIENT SOLUTIONS or FINANCE SOLUTIONS!!!! They failed at everything they were supposed to accomplish. They failed at the 24 month pay off. They failed at the amount from the original agreement by over $22,000 and they failed to help bring my credit score back up.

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    79 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Jan. 5, 2016

    I received a live check from them and I will make it simple. The check is a scam and fraud. Don't even deposit it because it's a trap where they will get your account number from your bank account. I called the number where it says I requested the check, which is I did not, was all a lie. Please if you ever received a live check don't get too comfortable. It will put you into debt and block your bank account for using their check.

    92 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 26, 2015

    I cancelled my account and received the check for my refund. Took it to the bank, after that my bank account was blocked. They told me that the check was fraudulent. Now with my account blocked I cannot pay my rent or buy food. This company is bad.

    75 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 14, 2015

    They originally said I owed $900 for a payday loan. I did agree to pay $100 a month to get rid of them. She said she was filing papers and hung up on me when I said to give me their address and I would mail checks. She called again and said she was filing papers and coming to my home and work. I said "Fine, do it." Wednesday she called my daughter in Chicago and said they're coming to my house and work with papers. Since then she's been calling and hanging up.

    66 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 8, 2012

    I'm already dealing with x amount of dollars lost from a non-existing agency which failed Better Business Agency in Florida with very low rating. The Attorney General is handling the case. Now, this agency, Global Client Solutions, LLC, has taken $145.69 monthly since 2010 ''via bank account'' on behalf of First Choice Debt Solutions & is still trying to collect. As of 4/12, this agency was informed about the matter & shows no regard to acknowledge/correct this situation. I need your help on this matter, please.

    81 people found this review helpful
    Original review: March 14, 2011

    My husband Jamin ****** & I signed up with GCS (Global Client Solutions)/ The Servicing Group in January of 2010 to have them take over settling our debt after my husband's motorcycle accident. We pay them a set monthly amount (including a fee for their services) and they contact and negotiate down the debt owed and pay the amount from the "bank account" we opened with them that our monthly payment goes into. Everything was going great until the first account rep we had there moved and Mr. *** took over the account. Things were fine at first, great communication etc.

    Then there came an issue with the Capital One account that my husband had registered with them was going to court. They called and we unable to negotiate them down so he decided just to go to the court date.

    I also had a Cap One account with them and received a summons. I contacted TSG letting them know I had received the court date as well and since my account was much smaller, asked if they could try to negotiate my account. There was no response even after faxing the paperwork etc. They assumed they had already taken care of this because they were thinking of my husband's account. After trying to get in touch with them all the way up to the day before court, I ended up having to go also. (The last time I have had any communication with Mr. *** was Nov 21, 2010 when he told me he had not heard anything back from their negotiator. The court date was set for 2/14/11. ) Quite a large gap to not be able to contact someone handling your finances. I even tried calling any number I could find for the address I had and for the GCS.

    Also, when dealing with him during the Cap One mess I had mentioned we wanted to up our payment for that month from $350 to $750 to help get the debt paid quicker. Unfortunately, we ended up having some unplanned expenses and I had to contact him a week before the payment was due to correct it. I never got any response (there was a quick response when I mentioned upping the payment though) regarding this and our account ended up being over drawn hundreds of dollars.

    I tried calling into every number I had again and ended up reaching Fina. I told her how upset we were with the lack of communication and the over drawn account and we were done with dealing with them and wanted the money back that was in our account with them (this was in the agreement. it is our money and we could withdraw it at any time) and we would handle things ourselves. This was 2/15/11 (the day after court). She was apologetic and said she could have the specialist negotiator handle the remaining 2 accounts and get right back to me in a couple days. I contacted her on 2/21 to follow up and was told they were working on it "as we speak". Nothing. I emailed again 3/7/11. I still have not heard anything back.

    I emailed and called this morning (2/14/11) stating that we were very unhappy and wanted to close the account and handle things ourselves. We have been contacted by another collector/firm for another account and do not want it to go to court like the Cap One accounts.

    That was first thing this morning. It is now noon and I have not had a call or email. I have saved every email I have ever received/sent to them since the very first contact with our original rep after setting up the agreement.

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    135 people found this review helpful
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    Global Client Solutions Company Information

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    Global Client Solutions
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