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Reviewed Sept. 9, 2023
Nice on the phone. But mainly can't recommend this company due to the company that handles their debt settlements Canyon Legal Group. After 4 years I've paid them $52,000 to settle 67,000 worth of debts. Came down to the last 2 accounts. One settled through a third party lawyer. Canyon refused to pay the amount settled even though I had enough in my account to pay it. They terminated my account because I couldn't send any money at the time to settle the last account. Kept my last $4,500 by the way. Terminated my account in February didn't tell me. I found out today it's Sept. I don't know if they will give me my money back that's just been sitting there for over 6 months. Now I've got to deal with the last 2 accounts myself. Thanks for nothing. 4 years I'm still dealing with it. Don't give this company any of your money!
Reviewed Sept. 15, 2021
I called in because they have my son name wrong on the policy I purchase via phone over 5 years ago. I have sent in paper that has his correct name and nothing has been changed yet. The representative said he sees I called in in 2017. That's how long my son's name been printed wrong on the policy. I requested a supervisor was transferred to a voicemail. I left a message with the call back number as well as the policy number a week ago and still no call back as of today. Horrible customer service.
Thank you for sharing your concerns with us.
Global provides FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program.
We are not certain if you have reached out to the correct company, as Global does not issue policies.
If you are a customer of Global and need to speak with us regarding a debt settlement payment processing account, please contact our Customer Support team at (800) 398-7191.
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Reviewed June 22, 2021
Good experience because when she was talking to me with very much respect and she was very kind to me and got through the steps with a calm attitude. I don’t remember her name though. I’m glad I had pick this one.
Thanks for the awesome review, Quenisha! We work hard to meet expectations like yours, and we’re happy to hear we met your customer service needs.
Reviewed April 10, 2021
Everyone be careful with this company. Whatever they say at the beginning will change later. I signed I contract with these people. They said I was going to pay less money with the credit cards I owed from the bank. So later when my contact was ending I called them and they said I have to continue making payments after the 36 months I agreed for. They didn't help anything the creditors still send me letter to be taken to court. My credit went bad. Went I check the credit karma I see I still owe money. Please be careful. Don't sign any contact with these people.
Thank you for sharing your concerns. Global provides FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program.
We do not provide the debt settlement services you have outlined in your review. Those services are arranged by the Debt Settlement Provider you contracted with.
If you have additional questions regarding your Global account we are here to help and you can contact us at your convenience.
Reviewed April 13, 2020
We was deep in credit card debt and thought this was a way to get out of the bad spot, this is only the beginning of the bad spot. They tell you to ignore your creditors and they take your monthly amount and do absolutely, until you receive a court garnishment on your bank accounts and house. Then they say they have a solution for you but your name has been in the newspaper and your credit is ruined. Then they make payments to the creditors that are weak enough to take a hit and write off your biggest debt and then you get taxed on what they wrote off as income. Then GCS says they have to raise your amount they take from you because there is not enough money to cover the agreement. And they almost double your payments and then they don't pay anyone else just you pay for 48 months (or in my case 49 because they say the first month didn't count).
I even had to represent myself in court against a VERY LARGE company and the opposing atty felt so bad for me because he could see I was trying, he took me to the law library and asked the large company to accept a payment plan worked out between he and I and they did to save my house. GCS never once showed up to help me and I am still paying off cards even after 48 months and they said I would be free. Is all that I am free of is $10,000. I gave to them for nothing at all. If you think about using them please contact me and I will share more horror stories.... Brian A
Thank you for sharing your concerns which we take very seriously. Global Client Solutions is a dedicated account provider. We provide FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not provide debt settlement services. If you have questions or concerns regarding your debt settlement program you should contact your debt settlement provider. We are here to help if you have any questions regarding your dedicated account.
Reviewed March 19, 2020
I have been with them for about 14 months. I have another 4 years with them and really not sure what to do. They seem to scam me and can't show me any kind of spreadsheet on my accounts. Now they want me to sign this DEDICATED ACCOUNT AGREEMENT AND APPLICATION. Do I sign? Is there a way out and find a better company for my debt. DO I have any options?
Thank you for sharing your concerns with us. Global Client Solutions is a dedicated account provider. We provide FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not provide debt settlement services. We were unable to locate an account under your name and recommend that you contact your debt settlement provider. We can attempt to assist you if you contact us and ask for our Consumer Advocacy department.
Reviewed Jan. 24, 2020
I started using the scam of a company in 2017. In 2018 I received notification from one of my credit card holders to settle their account for $470.71. According to my statements my account had a balance $850.00. I gave them permission to pay this card off which would have saved me $4228.00. I inquired as to what accounts were paid off and come to my surprise I was told this credit card wasn't paid off. There was insufficient funds in my account at that time to pay it off. I have been repeatedly lied to and have since taken over all negotiations with credit card companies I still owe. Save yourself the hassle and the fees. This company is a major joke.
Customer reviews are always important to our company and looks like we’ve missed yours. Thank you for sharing your concerns, we take them seriously. GCS provides dedicated, FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program.We do not provide debt settlement services. If you have questions concerning your dedicated account please contact us - we are here to help.
Reviewed Jan. 21, 2020
So I signed a contract with PCS Debt Relief program, who by the way is also a scam. I have paid Global almost $30,000 in 27 months to pay off my accounts settled by PCS. My contract came to an end in Nov 2019 and come to find out PCS nor global have made any effort to close 2 of the accounts. Now PCS is asking me to pay the 2 accounts off myself. Even though these 2 accounts were in my contract! I did my part but PCS and global did not do theirs. Someone obviously kept a lot of my funds for themselves. I've also filed a complaint with the BB on PCS as well. Be cautious. Better to file bankruptcy than go thru a debt relief program.
While we didn’t connect with you sooner we still want to address your review and thank you for sharing your concerns. GCS provides FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not provide debt settlement services. If you have questions concerning your dedicated account please contact us - we are here to help.
Reviewed Jan. 15, 2020
I signed up thinking it would help me. I was wrong. I had to call back and cancel after a few days of signing up because my elderly father came home from the hospital. He needed meds. They told me they would not take any money from me so I could pay for my father's meds and would call back in Feb 2020. Well as of Jan 2020 they over drafted my bank account. Was unable to get my father's meds. I had to borrow money. They taken 308 from bank account and I called to cancel and did what I was supposed to. She told me should get 298 back. Well that is better than nothing. Only received 78.13 not the 298. Very untruthful. Do not believe what they say. Not a good company to be with will. Contact BBB about the company also. The way it works you have to pay them before they will do anything for you and it take 4years to get it paid off. You can do it yourself and save money.
Being responsive to feedback is important to us and we hope to connect with you now. We take our customer's feedback very seriously. GCS provides FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not provide debt settlement services. We have researched your account and our Consumer Advocacy team will be reaching out to speak with you. We are here to help.
Reviewed Dec. 16, 2019
If you have read other reviews, this one is no different. GCS is a scam! They take your money, things go smoothly for a short time, then suddenly they say typical qualify for a consolidation loan and that this loan will pay off all debt at this time and you will then pay them, but they don’t sent the paperwork, they don’t work with them, then GCS starts taking money out of your bank account 3 months after saying everything is settled.
Customer reviews are always important to us and it looks like we’ve missed yours. GCS provides FDIC-insured accounts and payment processing services to consumers who have enrolled in a debt settlement program. We do not provide debt settlement services or consolidation loans. We have researched your account and it appears you have completed your program. If this is not the case or if you have any questions concerning your GCS account please contact us. We are here to help.
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