Fresh Start Tax Relief Reviews

Fresh Start has been unreal. Their reps Nayri and Lynn have been great to work with. They quoted me a price to facilitate to start the process. Everything was exactly what they said.

When I called Fresh Start, I was kind of frantic and the rep was really calm and she calmed me down. She made that payment plans for me. Optima Tax wanted a bunch of money upfront, and she made me feel really comfortable. The fact that they were letting me pay it out was appealing. They stayed in contact with me, too.

My experience with Fresh Start Tax Relief hasn't been very good. I told their rep, Lynn, I would use them again this year. I sent them the 375. All they did was send me back the completed work and I mailed the payments off. They should get me my taxes back on time. Last year, I sent them in late and got an extension on them. Somehow some way, they mailed it to my post office box in Bend Oregon, which I hadn't had for four years. I was late in returning my taxes to the IRS so I was penalized. This year, I sent them my paperwork on the 1st of March. It is almost the end of April and I still haven't got them back. Another thing is I don't mind working with Lynn but I don't get along with the gal in the tax office.

My experience always has been good, and I've never had a problem. Fresh Start has always taken care of me for my taxes. They're always hands-on and always calling me. With my taxes now, they're checking in on me to make sure I get everything in. This one's been ongoing for some time and I don't know if COVID interfered in it, but we still haven't reached a solution yet. Other than that, there's always been an open door policy, and I can call directly to anybody. Give Fresh Start a shot. The company that they were with prior to this one took care of me with the federal taxes, and I believe that they'll do the same this go-round.