Delaware Title Loans Reviews

We received MANY phone calls repeatedly from this company 2 days prior to the payment date, AND calls on the payment date from a worker named Emmanuelle, DEMANDING that I drive there and deliver a payment on the due date AFTER he was told we were 2 states away at the time and it was physically impossible to drive there in time. I informed him that I would be there the following day and he said and I quote "NO YOU WILL BE HERE TODAY." So I got upset and he hung up on me. I later called his supervisor who also got nasty so I hung up on her. After arriving there 12 hours past the due date the Supervisor Kristen and I had words. She then proceeded to follow my daughter in law and I with my 4 yr old in tow out to the parking lot and THREATENED TO KNOCK MY DAUGHTER IN LAW'S TEETH DOWN HER THROAT!!!!! She left the store with NO employees in to accost us in the parking lot with only HER 4 year old in the store!!!!! This is unacceptable and I nor any of my friends will EVER use this agency again.

So a year ago I ran into financial difficulty and went to one of these snake oil salesmen. Overall I got a loan for a measly 400 bucks (which they now claim is 620) and defaulted on the payments. Next thing I know, the car is repossessed and I think okay that's done. No sir. Got a phone call from a woman saying I now owe over 1000 bucks a year later saying they don't have the car and I owe them! Well I figure wtf and say, "Okay, what kind of payment plan can I do", and the woman laughs and got really rude and condescending to me. I am livid. How are people supposed to try and dig themselves out if this company is only trying to get your money and your car AND still harass you unmercifully. ** this company. I am officially disgusted with their fine print thieving and horrible customer service reps.

Please don't get one of these loan. They prey on people who need the loan in a bad way but make it impossible to pay off!!!!!!! I borrowed $1000 dollars, they want back over $3000 or more at the end of six months. They want you to give them a lump sum of close to $1900 like they know you can't, then you have to make a new agreement and start all over again so they get more and more money out of you!!!!!!

I have been fighting these people for 3 years now. I know I owe a balance, but I have since moved to Florida and I have been wanting to pay off the vehicle with a lower payment, because here in Florida the title loan companies cannot get any more than 30% of the loan for interest. I offered them the payment, but I refused to send the payment without a written agreement that I would get the title back when I made this payment. I am not sending them money without something in writing that the loan was paid in full. I got a call from them the other day and I was not home. When I called them back, they have an answering machine that states the mailbox is full!

I'm a single mom who was losing her home and was in dire need of help in trying to keep it. I called the Title Loan to get help. I was instantly accepted. I drove an hour and forty-five minutes to reach my destination. When I arrived, they were very nice and considerate. That is until I ran into trouble paying them back on time. I was harassed and so was my references. I even lost my job because of the constant calls.

I got an original loan for $4,000.00. A couple of months later, I was called and asked if I wanted more money. I accepted and got an additional $4,000.00. At the time, I was employed full-time and could make the $1,400.00 a month payments and even was going to pay extra towards my principal. I became ill and ended up on disability, therefore losing 40% of my income. I asked Delaware Title Loans if they could extend the loan and let me make half the payment (which would be the same amount paid back to them), and they refused. The amount of interest accrued on my vehicle now makes it impossible for me to sell it elsewhere, so it looks as though I'm going to have to let it be repossessed. I have been a customer in the past and have always paid them on time. They did not consider extending any type of courtesy towards me. I will never deal with these people again, and I hope they are outlawed in Delaware.

I went to this place because it was the first place I found. Do your research if you can! Yes, they give you fast cash, but, trust me, it is not worth it. They charge 300% interest! Then, you pay monthly interest only payments. Nothing comes off your principal. At the end of the loan, you are required to come up with the lump sum balance. They call you before the payment is even due. They say it's a courtesy call. Then on the day the payment was due, if they couldn't reach me on the first try by phone, they called my references. I contacted them to let them know I was paying two days late. I can't even begin to describe how unprofessional the person who called me was. She was completely rude and ignorant. I understand that if you are late, there are consequences, but there is a professional way to act. She basically said, "We can't worry about what day you get paid. Your payment is due and we can come and take the car."

This company doesn’t explain the loan correctly and preys on us. I was harassed and my references harassed just on my due date for my first payment after I had told them I mailed my money order. They are in the business to repossess cars. So instead of staying trapped in this vicious cycle, I researched other lenders. I found auto equity loans down the street on Marsh Road. They refinanced my loan and gave me the privacy I needed plus better repayment terms, and such lower interest! I went from an interest only plan to an amortized with lower payments! I love working with these guys; they treat me well. Call them if you need help. I highly recommend them!

I needed some cash and received a title loan. However I believe the 300% APR is illegal. Cannot pay off loan and now they are trying to take vehicle. Also they refuse to give me my title back.They claimed they would put a lien on the title but are now saying I sold them the vehicle.

I went to delaware title loans to get some financial assistance due to unemployment hardship. Once nj ui withheld benefits, i fell even further behind. Ultimately delaware title reposessed my vehicle as it was used as collateral. I got a letter stating that i could get the car back within a certain time limit, however when I got the letter the time limit had just about expired.