Citizens Debt Relief Reviews

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Edited by: Angela Bunt

About Citizens Debt Relief

Citizens Debt Relief is a for-profit debt settlement company that helps consumers reduce unsecured debts, such as credit cards and personal loans. Instead of consolidating debt or providing new financing, the company negotiates with creditors to settle balances for less than what’s owed. While this approach can lower total debt for some borrowers, it also comes with risks, including credit score damage and the possibility of collections or legal action. Understanding how the program works and what it costs is key before enrolling.

Pros
  • May reduce total debt, though savings vary
  • Employs certified debt specialists
  • Provides educational resources and support
Cons
  • Limited pricing transparency
  • Availability may vary by state

Citizens Debt Relief Reviews

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    Page 2 Reviews 10 - 40
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    Customer ServiceContract & TermsPunctuality & SpeedRefunds & PayoutsRates

    Reviewed Nov. 28, 2025

    I had a free consultation and one month later called and said to cancel it that I was not interested. They never told me about any fee for their service but they took $165.63 out of my account at the bank which I had to call my bank and stop any other transactions coming out of my account permanently and file a claim to try and get my money back. I did not authorize Citizens Debt Relief to be able to withdrawal any amount of money from my account. Nor did they let me know. It's like stealing.

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    Reviewed Nov. 20, 2025

    I have been with them for a year and they had done nothing but made my credit worse. I had over 2000 in savings and when I told them I wanted to cancel they took over 1700 in fees then the 3rd party company that holds the money took the rest on fees. Please tell me how they can get away with this.

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    Customer ServiceRefunds & PayoutsHonesty & Transparency

    Reviewed Sept. 23, 2025

    I canceled my debt relief. They told me I would have my refund within 21 days. What a lie. It's been over 2 months and NOTHING. I GUESS IT'S TIME TO GET MY ATTORNEY INVOLVED. When I call, it takes for ever.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 16, 2021

    The team over at Citizens Debt Relief is really helpful. I called in with some questions regarding my account and all of my questions were answered. It is nice knowing that this company has my back. They are also quick to get results!

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    Staff

    Reviewed Aug. 3, 2021

    Ari ** has guided me for the past 4 months with the utmost respect and in depth information about my finances and how his company are going to do everything in their power to resolve this situation of mine. Such a short time they have already gotten 2 settlements going and I am sure there will be others soon. Thank you for everything you are doing for me.

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    Citizens Debt Relief Company Information

    Company Name:
    Citizens Debt Relief
    Website:
    citizensdebtrelief.com