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BitIRA
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BitIRA

 4.9/5 (18 ratings)
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BitIRA

About BitIRA

BitIRA helps Americans purchase digital currencies for placement in an IRA. As providers of the world's first insured cold storage solution for Digital IRAs, we believe that our customers have access to the most secure option possible for their retirement savings. Customers can purchase Bitcoin, Bitcoin Cash, Ethereum, Ripple, Litecoin and Ethereum Classic for their IRAs.

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BitIRA Reviews

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 5, 2021

I have trusted my Digital Assets Roth IRA to BitIRA for more than 4 years. Trusted partner with an excellent customer service. If you have a need to diversify your retirement portfolio into digital assets BitIRA is the only trusted company I would recommend. Hope this helps with your choice. Good luck.

BitIRA response

Hello Keat,

Thank you for being a continuous and valued customer of ours! We look forward to continuing to build our relationship with you and providing you with the excellent service that you deserve. If you ever have questions or need anything in the future, we'll be here for you.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 5, 2021

    Investing in crypto currencies through a IRA isn’t easy. It’s important to do your research, especially concerning safety. Once I spoke with Jay and he explained the levels of safety built into the BitIRA/Preferred Trust system, I was convinced. I transfer funds into the SDIRA and purchased crypto. Everything has gone smoothly and professionally. And when crypto prices fell this summer I bought more, Again everything was handled perfectly. I’m very pleased.

    BitIRA response

    Hi!

    Thank you for trusting BitIRA with your cryptocurrency purchase! Security is of paramount importance to us and we're glad that reflected in your experience with us. We look forward to continuing to provide you with smooth and professional services. Should you ever need anything, we're here for you.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 4, 2021

    Very professional! They were open and honest with all the associated fees. I was always able to contact them throughout the process. Whole process took several weeks. There are several folks on the team, which made it easy to reach somebody, either through phone or email. I would recommend this company to anyone who wants to invest in Bitcoin IRA.

    BitIRA response

    Hi Percy,

    Thank you for taking the time to share your experience! Transparency is something of great value at BitIRA so we are happy to know you appreciated it! We’re thrilled to have you a part of the BitIRA family, so please don’t hesitate to call us if you need anything!

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 4, 2021

    The transfer of funds from a conventional IRA to BitIRA was new to me, so at first I was a little skeptical. The folks at BitIRA were very professional and they were there to help me through the process. There are costs associated with this type of account that you may not have with conventional IRAs, but they do take the time to carefully explain this to you. I would have given a five star rating, but the funds did have to transfer through me via a hard copy check, so there was a bit of a time lag versus an electronic transfer. I would definitely recommend BitIRA to a friend.

    BitIRA response

    Hi John,

    Thanks for trusting in BitIRA for your cryptocurrency purchase! It’s important to us that we take the time to explain everything to our customers and to help them every step of the way, and we are happy that reflected in your experience with us. We’re sorry that your previous custodian was unable to wire the funds and instead had to send a check. We wish that were in our control, as we want nothing more than for you to have a 5-star experience! We hope to continue our relationship with you, so please call us if you need anything in the future.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 27, 2021

    I decided about a year ago that I should buy some BTC and ETH. I felt it was best to buy them in a Roth so there would be no tax consequences and no RMDs. So, I transferred my Roth IRA to BitIRA. It was not a fast process, but Jay and Susan helped me do it smoothly. I did so well in the first 4 months, that I transferred my traditional IRA as well. Jay has been great and answers my emails in a timely manner and even calls me when needed. I highly recommend BitIRA!

    BitIRA response

    Hi Gregory,

    Thanks for giving BitIRA the opportunity to assist you with your cryptocurrency purchase! We are so happy our team members made the process smooth for you, and that you did as well as you did in the first 4 months! We hope to continue our relationship with you, so please don’t hesitate to contact us if you need anything!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 27, 2021

    I recently used BitIRA to transfer retirement funds from a traditional IRA as I wanted to invest in more cryptocurrency assets. They had a solution that was perfect for my needs and handled it exactly as described. Their communication was excellent and everything went seamlessly. I highly recommend their services to others.

    BitIRA response

    Hi Stephen,

    We really appreciate you taking the time to share your feedback. Our team works hard to implement a process that’s seamless and effective, so thank you for letting us know we are on the right track! We’re honored to have the opportunity to assist you with your cryptocurrency purchase. Please be sure to reach out to us if you need anything in the future!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 26, 2021

    BitIRA’s salespeople are professional, prompt, responsive, transparent, knowledgeable, patient with my questions, and eager to help. My experience working with BitIRA was great. My sales rep explained every step of the process to me, sometimes multiple times, and made sure I was comfortable each step of the way. There were no surprises or curve balls thrown. The process and fees were all explained well ahead of time and executed exactly as they had been explained. Everything moved along at a reasonable pace, and the rep made sure to keep communication lines open so I always knew where we were in the process.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 5, 2018

    Everyone at the company was very helpful, they answered all of my questions and kept me updated on the status of my rollover and purchase. I am 100% pleased with the service and I have zero complaints at all! Thanks to all the guys at BitIRA. I would highly recommend.

    BitIRA response

    Hello, thank you very much for sharing your experience, we're happy to hear that you were pleased! We hope to be of more service in the future.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 25, 2018

    Top notch service and support. Special kudos goes to Jeremy and Tracy who were extremely patient and took extra time to help me through the process. They seem to offer a very good product, with high security and insurance. I couldn't find any other company in this area that could match them on those areas. The security was a huge benefit to me. 5 stars.

    BitIRA response

    Hello Ms. Harper, thank you for sharing your experience -- we are happy to have made it a positive one!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 22, 2018

    Thank you very much to the team! Before selecting BitIRA I did a lot of research on my options and spoke with several different companies. I finally narrowed it down to these guys, and they did a really good job. I am very happy with my selection, and that I now have a Bitcoin IRA!

    BitIRA response

    Hello Ms. Siob, thank you very much for the kind review, we're glad that we could earn your business and were able to meet your expectations. We hope to be of more service in the future -- please be in touch!

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    BitIRA Company Information

    Company Name:
    BitIRA
    Company Type:
    Private
    Year Founded:
    2017
    Formerly Named:
    First Digital IRA
    Address:
    3500 W. Olive Ave. Suite 730
    City:
    Burbank
    State/Province:
    CA
    Postal Code:
    91505
    Country:
    United States
    Fax:
    (800) 299-1596
    Website:
    www.bitira.com