AUTOPAY Reviews

Through Credit Karma they suggested AutoPay at a 4.49% and 48 month terms for my 9% 60 month term loan. They did a Hard Pull and came back two days later saying they could do 7.7% at a 78 month term. This is not even close to what was misleading information to get me to apply with their company. Again I don't only blame Jefferson at AutoPay I have to hold Credit Karma responsible as well for directing me to this misleading company and affecting my credit score significantly.

So many people have bought cars with astronomical interest rates over the past few years. It’s been a challenge and hard to find alternatives. When I received the flyer in the mail, I was skeptical. But I had already been looking for alternatives to lower my car payment and improve my position. Scott became a solid partner in this journey and was able to get me a refinancing offer that made a big difference. Every scenario and situation is different, but give AutoPay and The Savings Group a chance. I’m very satisfied with my outcome!

A person named Joey contacted me and within seconds turned so hostile that made me think, am I dealing with ** scammers? Then he hung up the phone. All I asked was that tell me what is it that I am approved for? Give me a number! But no, he insisted that I give him all the details of my financial life before he can say what it is I am approved for! If this does not raise your eye brows, go ahead give them your business and good luck. Good thing I recorded the phone conversation! Kudos Apple iPhone.

The worst company of all time. So disorganized. Was passed between multiple loan specialists. Took forever to get the loan processed, had to give my info to multiple people multiple times. Now I'm trying to cancel my loan and I can't get in contact with any of the 3 specialists I had.

I initially received an offer that I'll be saving $282/mo in my truck loan. After providing Autopay all requested docs and of them checking my credit score, the savings even went up to $345.50/mo! (monthly of $823.50) I requested a copy of the offer. Upon checkin, indeed my monthly will go down but have to continue paying for 72 mos! However, Comparing this to what I'm paying at present ($1,169/mo) with 44 mos. to go, I'll be paying more by $7,856 had I decided to take the so-called "savings". Bottom line, be cautious for offers that's too good to be true. Btw, my credit score went down by 2 points. I rate one star because everything were cleared out just in one day with the AUTO rep. For transparency, above were all discussed with AUTOPAY Ms. **

A 3 day suspense for a refi, my close to an 800 fico score For a 15 second answer. "We were able to match your current interest rate or higher." Definitely false advertising in my opinion. Don't do it. Not worth the hit you take on your credit. 0 stars.

I have hard credit bureau hits for myself and a co applicant they stated no hard hits. This impacted my credit. They didn’t give any information about the hit. Who it was. Lucky only got one. They don’t loan money. They are pass off referrals. Middle men to cost you more.

I applied to refinance my truck with AUTOPAY comma took me about two hours to do all the work upload documents. They made it seem so easy, the lady that took care of me. She went by the name of Jackson, try to sneak in gap insurance into the loan. When I already have it through my insurance company with Progressive. She told me I was approved and to expect the paperwork tomorrow electronically so that I can move forward signing the paperwork Electronically. Also told me that I would have a month of no car payment.

BEWARE: I thought it was safe to use this company since it appeared through my Experian app. I was taken through the process, disclosed all the financial information they asked for only to be told that even though I qualified, they would not fund the loan. In addition, there was a hard pull on my credit which I DID NOT CONSENT TO. The bank is called EXETER FINANCE. DO NOT USE AUTOPAY. IT IS A SCAM!!!

I received an offer which was a complete bait and switch. It was 3 points lower on an auto loan, then about 5 months extension to the term, a lower payment and the same loan amount. The offer claimed a soft pull on my credit. It wasn't - it was a hard pull. They then asked for an upload of all kinds of information to their portal, which I refused to do. I had a phone call with the rep. The best he could do was .25% lower than my current loan with an additional 10 months on the term - which would raise my total cost over time and keep my payment within a buck or two of where I'm at. Why would I do that?