AUTOPAY

I contacted Autopay after receiving a letter in mail. I was connected with Deliah ** - who was very friendly from the beginning. Ms ** was very knowledgeable abs stay connected with me on every step needed to be taken. Even when I had to resign some of the papers she worked it to where it could be accomplished with their notary via long stenography - with a woman name Haley - who was also fantastic. More companies need people like Deliah to work for them. I would recommend Autopay and Deliah to anyone. As a matter of fact I already have gave a coworker their information. Thanks again Deliah for the awesome help.

I submitted all the paperwork and Autopay gave me some of the best deals I got. I was struggling. My original car finance option told me one number, but I got ripped off. My car value tripled just because of the interest that I was paying. With Autopay, they found first investors for me and they gave me a lower interest rate and helped me out. They didn't even ask for anything upfront.

The reps were nice. A lot of things had to be done through the mail and online, and a couple of those things got tricky because they're out of state. The person that I was dealing with was in Colorado. A couple of times, things weren't going through. But other than that, they were helpful. It was a decent experience and we got it done. The loan lowered our payment by a little over $100 a month. The interest rate's lower. Autopay did the process then Affinity ended up with the loan. They left $1,000 owing to them, so I'm gonna have to see about that.

I submitted an application through the Credit Karma platform, and they paired me up with AUTOPAY. I'm set up with the new provider and all good to go. It was fast and easy and they handled most of it. I got pinged when they needed a signature or more information. And they were very explanatory about what they were asking for, which made me more comfortable providing what they were asking for in that moment and to continue the timely manner of the process.

I was trying to get my truck out of my uncle's name. So, I had a refinance with AUTOPAY and everything went pretty smoothly. There were a couple of things that I didn't like with the experience and that was all the leg work I had to do to get everything finalized. I had to go drive 40 miles to my uncle's house, get his signature, then both of us had to go get the stuff notarized, had to pay for that, then I had to send it off. Other than that, the experience was decent. But they sold me gap insurance and an extended warranty when I didn't need it because I paid the car down to 19 grand before they refinanced it.

I started this process a month ago and they haven't even finished writing up the contract. I am starting to think I have been scammed and should take my business elsewhere. The communication between Alek ** and me has almost been non-existent and I am beyond frustrated. They say it is only supposed to take a few days. That is a big lie! I am totally fed up with this process.

Very helpful company. Lynn was very professional and helpful with refinancing my auto loan. He helped ensure the process was easy and quick. The whole process was very easy and we’re very happy with everything.

I had great experience with the loan officer Sean. He worked with me all the way. He guaranteed me He would be able approve to refinance my car. They work with you and are great people. I would highly recommend them.

Jade made this stressful experience a breeze. She communicated and worked with me every step of the way. Not only was she a delight but she explained everything in great detail. I absolutely LOVE working with Jade and I would recommend her to everyone. Trying to refinance your car? Go with Autopay!

Customer service was very helpful and easy to deal with. They answered all of my questions and eased my concerns. I was pleased with the attention to detail and honesty of my representative. The whole process was handled in a professional, but friendly manner.