AUTOPAY Reviews

"Preapproval" through Credit Karma offer of 4.54% APR for 48 months, all vehicle and personal information up to date. After approval they refused for DAYS to actually send documentation I could review. Credit Karma application information shows approved and still shows 4.54% for 48 months. They initially tried to sell me a huge term extension. When I finally got crappy screen shots of the 48 month terms to review it was 8.84% APR. MORE THAN DOUBLE THE ADVERTISED PRE-APPROVAL THROUGH CREDIT KARMA. They also tried to sneak in extra 'maintenance plans' and over $1k in fees (which I know are normal to some extent but were never itemized or disclosed) and tried to inflate the payoff on my current loan (yes I called my current lender). Huge scam with so many red flags.

Very Scammy business. I got a referral from Experian credit monitoring. They took my information and refused to give me anything in writing. Claimed that it was against their company compliance policy to provide written information. They advised me that they pulled my credit so I should be aware. I blocked their calls. Very sketchy, even Judge Judy would recommend against this company.

They ask for a good time to call. I supplied (4 times now) good times to call and they seem to only want to call on their terms & time. Why ask me then???? I have sat and waited 3 different times now for a call. The latest being today 4/16/26. They gave me a number to call which goes to voicemail. Are there no supervisors???? This is highly frustrating.

This auto loan company doesn't deserve a single star. I got their reference on Credit Karma and they used my personal information with several lenders without my information! Even they declined to share a copy of my auto loan application which I put my information on the credit karma and didn't realized that it would be shared with the multiple lenders and even after approval of the auto refinancing it would keep on having multiple hard pull of my credit.

Took all the personal details and later said I am not eligible, but I got a recommendation that I was pre-approved. How am I preapproved and later not approved.

Through Credit Karma they suggested AutoPay at a 4.49% and 48 month terms for my 9% 60 month term loan. They did a Hard Pull and came back two days later saying they could do 7.7% at a 78 month term. This is not even close to what was misleading information to get me to apply with their company. Again I don't only blame Jefferson at AutoPay I have to hold Credit Karma responsible as well for directing me to this misleading company and affecting my credit score significantly.

So many people have bought cars with astronomical interest rates over the past few years. It’s been a challenge and hard to find alternatives. When I received the flyer in the mail, I was skeptical. But I had already been looking for alternatives to lower my car payment and improve my position. Scott became a solid partner in this journey and was able to get me a refinancing offer that made a big difference. Every scenario and situation is different, but give AutoPay and The Savings Group a chance. I’m very satisfied with my outcome!

A person named Joey contacted me and within seconds turned so hostile that made me think, am I dealing with ** scammers? Then he hung up the phone. All I asked was that tell me what is it that I am approved for? Give me a number! But no, he insisted that I give him all the details of my financial life before he can say what it is I am approved for! If this does not raise your eye brows, go ahead give them your business and good luck. Good thing I recorded the phone conversation! Kudos Apple iPhone.

The worst company of all time. So disorganized. Was passed between multiple loan specialists. Took forever to get the loan processed, had to give my info to multiple people multiple times. Now I'm trying to cancel my loan and I can't get in contact with any of the 3 specialists I had.

I initially received an offer that I'll be saving $282/mo in my truck loan. After providing Autopay all requested docs and of them checking my credit score, the savings even went up to $345.50/mo! (monthly of $823.50) I requested a copy of the offer. Upon checkin, indeed my monthly will go down but have to continue paying for 72 mos! However, Comparing this to what I'm paying at present ($1,169/mo) with 44 mos. to go, I'll be paying more by $7,856 had I decided to take the so-called "savings". Bottom line, be cautious for offers that's too good to be true. Btw, my credit score went down by 2 points. I rate one star because everything were cleared out just in one day with the AUTO rep. For transparency, above were all discussed with AUTOPAY Ms. **