Auto Credit Express Reviews

Auto Credit Express is anything but auto credit. It’s a conduit to gather your financial information and disseminate it to car dealerships and credit counseling services for a price. It’s nothing but a misleading and crooked company who takes advantage of unsuspecting car buyers with low or poor credit score who at the least are looking for a way to buy a car and mostly are desperate to find a dealership who would finance them. The company does not tell you the nature of their business and their website is filled with ads from a variety of companies who want to steer you in their direction. After applying online, I was told to send in my financial information to a Nissan dealership even after saying I was not interested in any Japanese cars and was only interested in a Mercedes Benz. I was never able to find out if I was approved or not and I made several attempts at logging in to see my results to no avail.

I was directed to auto loan express by credit karma. I filled out the application and received an approval notice. I was immediately contacted by a dealership that is over 2 hours from my home. I was also shown a list of vehicles that I “qualified for” so I clicked on one at a dealership near me to get more info and was immediately contacted by that dealership. The salesman assured me that the auto credit express approval was legit because I didn’t want to waste anyone’s time only to be denied. I spent an hour at the dealership while their finance guy tried to “work something out” only to be told that unless I had $15K to put down none of their lenders would approve me.

No choice of dealers. Please be aware... You DO NOT have a choice of dealer. I did not know this before they ran our credit so now we were approved but can only use the dealer they gave us. We know what kind of car we want unfortunately they chose a different make dealer so we either have to choose a car we don't want or they said we can reapply in 30 days!. You already ran our credit, hard inquiry, and lowered our score!! We would never have applied if we had know we have no choice. Your email to me said you have"hundreds of dealers". You should ask the applicant at the beginning of the process what vehicle they are interested in so you can find that make dealer. Bad business practice!

I started the process of researching a loan through this company, it was a waste of time. I received one referral to a local Dodge/Jeep/Fiat dealer, which doesn't have any vehicles I want, and also has a fairly poor reputation. What I was looking for was a pre approved loan amount to use to add to the cash I have available to go to a dealership to get a car. The upfront information I received from the website didn't indicate that they refer you to a dealership to get a load there. If I was looking for a loan from that dealership, I would have gone to that dealership, and if I was looking for a loan thru a dealership, I would go to a dealership. If what this company does is send you to dealerships, I don't see that they have much purpose, and are essentially a scam. they don't provide loans, nor even a connection thru which to get pre qualified, they're just dealership marketing.

I decided I wanted a 2nd vehicle because I have a van and wanted a car but keep the van. I saw that Auto Credit Express would finance one with no money down and bad credit and small payments. I applied and was accepted. I received an email telling me to go to Farris Motor company in Jefferson City Tennessee, I sent back that I didn't want to deal with those people. I called Auto Credit express to find out what other dealers I could use and a representative told me to go to Farris. I finally did call Farris and spoke with the guy that they told me and was on my when the man called me back and told me I had to have money down and a co signer. This is not what it says on their website.

So I received a call from a car sales place. I told them I wasn't interested which I received an attitude for which is another story... So the manager tells me my app came from this site. I go on get the number to which I can't get anyone to answer. So I try the live chat which now thinks I want to apply for a loan because it must have word recognition instead of me asking how my info was given to them. So needless to say I still have this question and no one to speak to.

They are very generous with their repayment methods, very good customer service, good at answering any questions that you have. Good at solving any problems that may come up with your payment. They have a very good interest rate. They will provide options on different interests rates. They will give you a quote on your car. Good at helping you understand your interest rate.

I have a great payment plan. Every now and then I pay it off through. I have a plan lasting about a year to pay off so I appreciate not having too long. It's an average rate. Not too much for me to pay big. I believe I have a great plan that meets my income standards and such. I feel as though it's the best plan. The process did not take up too much time. It was short and to the point. I did get a great understanding of what I was doing so I didn't feel rushed or unintelligent about it. There was a wide variety of options for me. I picked the best one for me that will not take too much of my funds and will be paid big quickly for me.

Repayment terms were far below what competitors were offering. Terms were too short and with very high interest. The first quote I received didn't cover my negative equity so I had a large repayment and out of pocket. Interest rates were far above what any other bank was offering me at the time. The person I spoke with tried to explain why, but it didn't make much sense to me. I just think they have a poor reputation from lenders. The application process was fairly straight forward. Standard questions followed by the standard credit check. Their response time was actually fairly quick on the application. There was a monthly payment option and that was it. No semi annual or annual installments and no other options to speak of. There isn't even a website to make your payment; has to be sent through the mail.

The payments were a fair amount and the term of loan was about what I expected. The loan was one of several that I had explored and the one with the best terms. I was expecting a higher rate than I got for my credit score. Next time a loan is needed they will be in the running and will probably be the one I choose again. The application was your normal and simple application. Did not take a lot of time to complete, was done in less than 15 minutes. Nothing hard about it. The payments were reasonable and the terms of the loan with regards to the length and the interest were not too bad.

Repayment terms are great. They are open, unlike any other companies. However they keep their customers satisfied & I have no complaints, even though I'm a customer. Interest rate was very flexible, not uptight, just right. I'm a customer of the company & I know what I'm talking about, unlike others & seeing is believing. Application process was very easy, simple, easy to understand. There was nothing or any questions about or on it that would make it complicated or time-consuming. Payment options had an awesome graceful time period frame that other companies didn't & this company actually works with you, unlike others.

The repayment terms are very reasonable. They offer payment options based on your income. They also do adjustments for convenience purposes. The interest rate is pretty low but if payments are consistently late then the interest rate goes up. So pretty much you need to make all payments promptly. The application process is very fast especially if you have all of the required documents upfront. If you have to get more information then it will take longer. There are usually five payment plans. They accept cash, check and or credit card. I chose to use my credit card so my monthly payments are automatically coming out.

It's a great service. Very easy to use and a great company. They make it easy to get just what you need. Nothing more, nothing less. I’d recommend them. Not a bad interest rate. I thought it was very fair and well priced compared to others I had used before. I'd use them again if I needed to use one. Was a very short process and very easy to understand. They help if you have any problems. They try to set you up with a payment you can afford and make it not so bad on you.

Repayment terms are affordable on a schedule that is convenient for our family; were skeptical at first since this was our first time with this loan company but everything has been smooth and problem free. Interest rate was fair and actually a bit lower than our hometown bank. We had researched several banks and loan services and found them to be very competitive which was a surprise for us. We assumed their rates would be higher. The application process was a breeze--easy, fast, and the approval was fast within 30 minutes which is a huge plus when we had a car selected that we wanted to buy. Options are given that make the repayment process much more flexible for our family. We were able to choose a date in the month which corresponded to our pay schedule and were able to get auto pay so we don't have to worry about mailing a check.

Repayment terms were awesome I can repay financing loan at my own leisure thanks to super helpful staff and sales people that were able to assist me twenty-four seven. Interest rate was awesome. Let me fix my own rate and allowed me to set up like payment plans to again pay at my leisure. These guys are super lifesavers. Application process was easy least. Easy to fill out, no difficulty in understanding any hidden terms or prices and staff was there to help at every possible sign of trouble. Payment options were super sweet. Didn't have to pay it back in one big chunk. They allowed me to pay on my own terms which was super duper helpful.

Auto Credit Express appears frequently and prominently on auto sales websites such as Auto Trader and Cars.com exclaiming "you can pick your car." What they do NOT tell you is they pick the dealer and never disclose any of the terms. You are not told loan amount approval, contract terms or interest rate. Their phone number is a maze of other offers such as "trips to the Bahamas," alerts for seniors, Dish TV service etc. and you never reach Auto Credit Express nor do they answer email inquiries. Don't waste your time or allow them to add an inquiry to your credit file. Apparently you are to visit the dealer they select and then they shoehorn you into a vehicle and terms you never wanted. Stay away!!