Auto Credit Express Reviews

4,890,778reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Auto Credit Express

Auto Credit Express is an online auto loan matching company that helps you find car loans and dealerships to fit your budget and qualifications. The website offers services for borrowers with bad credit and works with a nationwide dealer network to provide lots of options. It also accepts automobile trade-ins.

Helpful Reviews

Indianapolis, IN
Verified purchase
I was directed to auto loan express by credit karma. I filled out the application and received an approval notice. I was immediately contacted by a dealership that is over 2 hours...

Read more

Topeka, KS
Verified purchase
The payments were a fair amount and the term of loan was about what I expected. The loan was one of several that I had explored and the one with the best terms. I was expecting a ...

Read more

What is Auto Credit Express?

Auto Credit Express is an online tool that helps borrowers with bad credit, no credit or past bankruptcies find auto financing options that work for them. With a network of over 1,000 dealers, this company matches borrowers to suitable lenders and dealerships, including dealers who accept trade-ins and offer leasing programs. Its website also features credit tools and resources.

How does Auto Credit Express work?

If you’re looking to lease, purchase or refinance a vehicle, regardless of your credit score and financial history, Auto Credit Express can find a loan and dealer to suit your situation. To get started, you’ll fill out an online loan request form, which you can track from start to finish in order to compare and choose the best terms for you.

Auto Credit Express interest rates

Interest rates depend on your lender, credit score and financial history. The company’s rates typically follow industry averages, so check your credit score and average range before applying; for example, if your credit score is below 579, you can expect an average interest rate of 14.39% for new cars and 20.45% for used cars. Active duty and retired military members are eligible for loans with lower interest rates, higher approval odds and other benefits.

Auto Credit Express FAQ

Is Auto Credit Express good?

Auto Credit Express is a good option for borrowers with bad or no credit. It has loans for those leasing, purchasing or refinancing vehicles.

Is Auto Credit Express safe?

Customers across the country use Auto Credit Express to find special financing for new and used cars. It offers a secure online application, but you can also apply over the phone.

Where is Auto Credit Express available?

Auto Credit Express is available across the nation.

Where is Auto Credit Express located?

Auto Credit Express is headquartered in Auburn Hills, Michigan. However, it has a nationwide network of dealers and lenders.

Still have questions?

Is Auto Credit Express legitimate?

Auto Credit Express is a legitimate loan matching company that works with reputable lenders and dealers to provide auto financing options for people with credit problems. Many borrowers work with the company to re-establish their credit or find reliable new or used cars that meet their budget. Because Auto Credit Express matches you with dealers based on your credit history, the company determines your dealership options.

Auto Credit Express Reviews

Filter by Rating

  • (4)
  • (4)
  • (2)
  • (6)

Popular Mentions

    How do I know I can trust these reviews about Auto Credit Express?
    • 4,890,778 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Auto Credit Express?
    • 4,890,778 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    CoverageSales & MarketingPriceOnline & AppLoan ProcessRatesHonesty & Transparency

    Reviewed Aug. 15, 2025

    Auto Credit Express is anything but auto credit. It’s a conduit to gather your financial information and disseminate it to car dealerships and credit counseling services for a price. It’s nothing but a misleading and crooked company who takes advantage of unsuspecting car buyers with low or poor credit score who at the least are looking for a way to buy a car and mostly are desperate to find a dealership who would finance them. The company does not tell you the nature of their business and their website is filled with ads from a variety of companies who want to steer you in their direction. After applying online, I was told to send in my financial information to a Nissan dealership even after saying I was not interested in any Japanese cars and was only interested in a Mercedes Benz. I was never able to find out if I was approved or not and I made several attempts at logging in to see my results to no avail.

    The site was to send me a passcode so I could sign into my account but never sent it. After multiple tries, I decided to look up the company’s reviews and I found many disappointed and upset car buyers who felt like they’ve been duped as well. I was sent to Lexington Law to repair my credit even though my credit was not bad at all and didn’t need to spend $139.95 per month for credit counseling and repair. Overall this is a very shady company who takes advantage of unsuspecting consumers to sell their personal financial information to as many companies as possible. They are not in the business of getting you a car loan! That’s just a ploy to get your information and sell it. This is a terrible untrustworthy company you should stay away from. A class action lawsuit is in the process.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Auto Loans delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      BillingLoan Process

      Reviewed April 12, 2024

      I was directed to auto loan express by credit karma. I filled out the application and received an approval notice. I was immediately contacted by a dealership that is over 2 hours from my home. I was also shown a list of vehicles that I “qualified for” so I clicked on one at a dealership near me to get more info and was immediately contacted by that dealership. The salesman assured me that the auto credit express approval was legit because I didn’t want to waste anyone’s time only to be denied. I spent an hour at the dealership while their finance guy tried to “work something out” only to be told that unless I had $15K to put down none of their lenders would approve me.

      I asked why this auto credit express stated I was approved and directed me to this particular vehicle and he acted like he had never heard of them. Now I have several hard inquiries on my credit, a wasted afternoon and still no vehicle. My credit score is decent but I have had a ch 13 bankruptcy, however my income has doubled since the bankruptcy to over $5K a month so affording the payment is not an issue.

      Thanks for your vote!
      Customer ServiceStaffRates

      Reviewed Feb. 11, 2020

      No choice of dealers. Please be aware... You DO NOT have a choice of dealer. I did not know this before they ran our credit so now we were approved but can only use the dealer they gave us. We know what kind of car we want unfortunately they chose a different make dealer so we either have to choose a car we don't want or they said we can reapply in 30 days!. You already ran our credit, hard inquiry, and lowered our score!! We would never have applied if we had know we have no choice. Your email to me said you have"hundreds of dealers". You should ask the applicant at the beginning of the process what vehicle they are interested in so you can find that make dealer. Bad business practice!

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceSales & Marketing

      Reviewed June 11, 2019

      I started the process of researching a loan through this company, it was a waste of time. I received one referral to a local Dodge/Jeep/Fiat dealer, which doesn't have any vehicles I want, and also has a fairly poor reputation. What I was looking for was a pre approved loan amount to use to add to the cash I have available to go to a dealership to get a car. The upfront information I received from the website didn't indicate that they refer you to a dealership to get a load there. If I was looking for a loan from that dealership, I would have gone to that dealership, and if I was looking for a loan thru a dealership, I would go to a dealership. If what this company does is send you to dealerships, I don't see that they have much purpose, and are essentially a scam. they don't provide loans, nor even a connection thru which to get pre qualified, they're just dealership marketing.

      They also dump you into offers for getting your credit reports, and auto insurance. They make it seem like it's part of their process in getting a loan. It's not, it's just marketing for these companies. If you have need of these things, and you don't care who you get insurance and credit report info from, then it's a slightly useful service, if you don't need, or already have these things, the fact that they mislead you into doing these things by making it look like it's part of their process is just a scam. It's a relatively harmless scam, which will just get your email and phone line spammed by their partners (I hope), but it's still a scam. I gave them 2 stars because if you have no idea where to start, and don't care who or how you get your loan, vehicle, credit reporting, and insurance from it's marginally useful. It was none of the above for me, and once I found that out, I cancelled my account immediately.

      Thanks for your vote!
      Verified purchase
      Customer ServiceOnline & AppStaff

      Reviewed April 23, 2018

      I decided I wanted a 2nd vehicle because I have a van and wanted a car but keep the van. I saw that Auto Credit Express would finance one with no money down and bad credit and small payments. I applied and was accepted. I received an email telling me to go to Farris Motor company in Jefferson City Tennessee, I sent back that I didn't want to deal with those people. I called Auto Credit express to find out what other dealers I could use and a representative told me to go to Farris. I finally did call Farris and spoke with the guy that they told me and was on my when the man called me back and told me I had to have money down and a co signer. This is not what it says on their website.

      Thanks for your vote!
      Customer Service

      Reviewed Oct. 5, 2017

      So I received a call from a car sales place. I told them I wasn't interested which I received an attitude for which is another story... So the manager tells me my app came from this site. I go on get the number to which I can't get anyone to answer. So I try the live chat which now thinks I want to apply for a loan because it must have word recognition instead of me asking how my info was given to them. So needless to say I still have this question and no one to speak to.

      Thanks for your vote!
      Customer ServicePriceStaff

      Reviewed Aug. 25, 2016

      They are very generous with their repayment methods, very good customer service, good at answering any questions that you have. Good at solving any problems that may come up with your payment. They have a very good interest rate. They will provide options on different interests rates. They will give you a quote on your car. Good at helping you understand your interest rate.

      The application process is not that difficult as some other insurance places. They will help you fill it out if you have any trouble, or if you have any problems with the application process. They offer different payment options, and will let you choose the best payment option that is best for you. They will answer any questions that you may have and will help you with your payment.

      Thanks for your vote!
      Punctuality & SpeedProcess

      Reviewed Aug. 23, 2016

      I have a great payment plan. Every now and then I pay it off through. I have a plan lasting about a year to pay off so I appreciate not having too long. It's an average rate. Not too much for me to pay big. I believe I have a great plan that meets my income standards and such. I feel as though it's the best plan. The process did not take up too much time. It was short and to the point. I did get a great understanding of what I was doing so I didn't feel rushed or unintelligent about it. There was a wide variety of options for me. I picked the best one for me that will not take too much of my funds and will be paid big quickly for me.

      Thanks for your vote!
      Customer ServiceContract & TermsCoveragePriceOnline & AppStaff

      Reviewed Aug. 22, 2016

      Repayment terms were far below what competitors were offering. Terms were too short and with very high interest. The first quote I received didn't cover my negative equity so I had a large repayment and out of pocket. Interest rates were far above what any other bank was offering me at the time. The person I spoke with tried to explain why, but it didn't make much sense to me. I just think they have a poor reputation from lenders. The application process was fairly straight forward. Standard questions followed by the standard credit check. Their response time was actually fairly quick on the application. There was a monthly payment option and that was it. No semi annual or annual installments and no other options to speak of. There isn't even a website to make your payment; has to be sent through the mail.

      Thanks for your vote!
      Contract & TermsPricePunctuality & SpeedOnline & App

      Reviewed Aug. 18, 2016

      The payments were a fair amount and the term of loan was about what I expected. The loan was one of several that I had explored and the one with the best terms. I was expecting a higher rate than I got for my credit score. Next time a loan is needed they will be in the running and will probably be the one I choose again. The application was your normal and simple application. Did not take a lot of time to complete, was done in less than 15 minutes. Nothing hard about it. The payments were reasonable and the terms of the loan with regards to the length and the interest were not too bad.

      Thanks for your vote!
      Loading more reviews...

      Auto Credit Express Company Information

      Company Name:
      Auto Credit Express
      Year Founded:
      1999
      Address:
      3271 Five Points Drive, Suite 200
      City:
      Auburn Hills
      State/Province:
      MI
      Postal Code:
      48326
      Country:
      United States
      Website:
      www.autocreditexpress.com