Walmart Vision Center Reviews

This very bad place to make your glasses, they make it wrong and when I went back she's telling me to do a new prescription, she even didn't check the new glasses. I will never give them business again and will never recommend to anyone.

Was sold the 12 month extended warranty for $25 without being told it was added onto my purchase. When my glasses were damaged a couple of months later I returned to have a lense replaced and was told the coverage for "accidental" damage didn't mean my type of accidental damage and I was charged $140 for a new lens. Now even though I have the receipt with the $25 charge for the guarantee, their insurance provider can't seem to locate my warranty. This vision center is run by solid crooks.

Honestly, we didn’t know where to start. My son’s first set of glasses and Carolina Sarmiento greeted us and gave us information where to start and how the frames were displayed, by cost and brands. She asked my son a few questions and found that he was looking into clear frames preferably. She went and brought a few ones that she believed he might be interested in. Sure enough my son found the ones he wanted. She was friendly and patient and we appreciate that. Great customer service!!

I recently visited the Walmart Vision Center and was greeted very quickly by Tonya. She was very kind and patient, and she explained everything. She showed me several frames and prices, and was very honest about how she thought the glasses I chose looked on me. I felt that I had known her forever. The professional courtesy and friendly atmosphere were wonderful. Tonya completed my order for new glasses, and I was on my way in less than an hour. Thanks, Tonya.

Liza at Martha Sharp Walmart have great service. Was professional and personable. Was very detailed. Very happy with my purchase. I am happy with my experience.

Very Professional, good prices, friendly staff. Tricia was the best, she even remembered me a week later when I picked up the glasses. I’ll probably go back again to get a third pair of glasses. I even bought the sunglass. Exam was quick and easy too!

I visited Walmart Vision Center at 5824 Nolensville pike, Nashville TN37211 to get my glasses work and the technician ** who completed the work for was doing great job. She was highly professional, helpful and friendly. In fact, I highly recommend this place.

RUN AWAY FROM WALMART VISION for your vision needs. I went with vision insurance, and they charged me more than private companies, which offer much better service. Due to my lack of knowledge and my husband's insistence (he pays for the vision insurance), I ended up paying over $200 myself. My insurance paid them $170, and I even brought my own frames. Then I started receiving bills at my house because, according to them, the insurance didn't pay them enough. WHAT?! STOP STEALING PEOPLE. A similar situation happened with each of my two daughters. I never plan to return to Walmart Vision Care. PLEASE STAY AWAY FROM WALMART VISION.

⭐☆☆☆☆ (1/5). Very disappointed with Walmart Optical. The anti-glare coating does not work, and the transition lenses barely change in sunlight. Before ordering, staff checked my insurance and told me everything was covered. Three months later, I received a bill saying insurance only paid part and I’m responsible for the balance. This was never disclosed upfront. Poor quality and lack of transparency. I would not recommend.

Had a good visit at Sulphur Springs, Texas Walmart... Megan was very helpful, very meticulous and used precision on measuring for my new glasses. Everything went smooth and I have no doubt that my glasses will fit exactly how they are supposed to when they arrive...

On December 18, 2025, at 10:30 a.m., I had an appointment at Walmart Vision Center, and I called United Healthcare to inquire about eye care coverage related to my cataract and prosthetic implant in my left eye. Makayla, the United Healthcare Community representative, explained to Beth and me that I was covered for no-line transition lenses when I went to the provider for my appointment and my 16-year-old son's appointment. However, I was later told I would need to pay for the no-line lenses. The healthcare provider had previously confirmed that my no-line lenses and transitions are covered.

Excellent service with eye exam and great selection of frames, insurance coverage through Cigna Medicare was great as well with no out-of-pocket costs except for the optional warranty. Staff was very friendly and caring, Nancy was exceptional.

Kingsville Vision Center was very helpful. While Eyemart Express was unable to fix a pair of glasses, Liz at Walmart Vision Center in Kingsville came through! Liz carefully found a screw that would work, while Eyemart Express simply said the glasses were stripped.

Nina at the Walmart Vision Center gave me the best customer service. I lost the screw to my glasses. I came in and she took care of my issue. She was gracious and helpful. I appreciate her kindness. Thank you Nina!

Walmart Optical in Holland, MI - - Dr. Daniel ** is absolutely wonderful. He is kind, personable, will answer any questions and take time with your appointment. If anyone is shy of getting their vision checked - please go to Dr. **! Also, this location is right on time with appointments, and have everything you need for contacts & glasses right on site.

Brother dropped off my glasses, frame was loose, next day I noticed lens were scratched, brought glasses in, I had the extended warranty, was told that my prescription expired so the could no longer change the lens, now I’m stuck with a $300.00 pair of useless glasses.

After trying to get my prescription glasses under warranty to be replaced, (use scratches on bifocal lens), was told they were outside of the warranty date, even though I did not receive the use of my prescription lenses since they weren't received when the warranty started!?! Duh... They have to be made and shipped to be picked up locally, which takes 10 days. Unfortunately for me, Walmart's Vision Center decides that the warranty starts when you place your prescription glasses order! And if you do not come in prior to that date even though you didn't receive the product on that date, that is the only time they acknowledge. Nice! Wow, what fraudulent, unconscious, arrogant corporate greed BS! Say NO to Walmart's greedy practices.

Purchased glasses at one Walmart and told them I couldn't see because of an incorrect measurement in the lenses. They send them back then I tried them again and couldn't see at all! I was told they would give my money back and told me to take my business elsewhere! I relayed this to the store manager. Optical ended up finding they had put my lenses in backwards! Next year I went to a different, Walmart ordered glasses that I did not like. I asked to return them and the associate was very rude and refused to help me!!!! No more WALMART OPTICAL FOR ME!

Linda ** of the Walmart Vision Center in Van Buren, Arkansas, was extremely helpful and kind. She assisted me in replacing the lenses into a new frame. I cannot extol her more highly and will give this Vision Center all my business henceforth.

Shaina ** at the Hilo HI Walmart Vision Center helped me extensively. She located and wrote down the contact information for a prescription safety glass manufacturer. Then, she gave me advice about other products which could help me with vision for high speed eFoiling on the ocean. She's excellent.

Every time I come they always take good care of me. Robin is my favorite worker. She remembers me even when I always come once a year lol. They always have the best opinions when it comes to glasses. They get me in and out.

I went to inquire about my prescription glasses in Optical Dept and was amazed with the excellent customer service provided by an employee name Alma. She exceeded my expectation for Wal Mart Store in general. She checked my insurance in a timely manner and provided so many options. She also promptly called next day on some confirmation about Insurance.

I used Vision Centers at Walmart for years with no problems until now. No eye change, but each pair of glasses were wrong. Distorted, blurry, made me sick to my stomach. Three times returning the glasses and finally I had enough. Last time I was there three days ago I listened to another customer saying everything that I said, "Something is wrong. They're not being made right". Walmart you have a problem. My eyes didn't charge, so why would the glasses be off three times. Never going there again.

The kindest and most helpful people you will ever meet. I have used the Laurel Mississippi Wal-Mart Vision center for years. You will not find better services than what they offer. I will continue to use them for all of my vision needs.

My recent experience at the Exton, PA Vision Center was exceptional. Specifically, Rebecca ** and Sara ** assisted greatly and manifest exceptionally patience in assisting me to resolve an erroneous refraction provided by my medical provider. We were able to identify the error and their efforts permitted me to correct the situation resulting in my acquiring the correct lenses and frames I sought. These ladies demonstrated outstanding customer service and made my experience at the Vision Center more comfortable than it might have been. I will be sure to recommend your center to other seniors seeking optical solutions in the future. Once again, thank you both, Rebecca and Sara, for your efforts on my behalf.

Still waiting for glasses. Very unprofessional and have absolutely No accountability… We ordered last month. They told us they would be in in a week. Every week we call after that day. They say they have no control over when UPS delivers the glasses. I asked at what point to we get a refund for something we paid for and haven’t received? They avoid the question and didn’t answer. I asked to speak with the manager and they put me on hold for to long and then said the manager was unavailable and would have to call me back!! Do not go here to get your glasses.

I purchased eyeglasses from Walmart Vision Center a year ago. I had purchased from them many times before, without any problems. This time, I was informed that Walmart now owns the Vision Center. I could no longer reorder the frames I loved. I ordered lightweight metal frames. What I ended up with were pink plastic frames that said Made in China on the arms. The lenses were foggy. Wearing them gave me headaches. I bought eyeglasses from my eye physician's office. What a difference! I could see clearly! Do yourselves a favor. Look elsewhere! Get some good quality eyeglasses! Steer clear of Walmart Vision Center!!!

Beckah is amazing! So kind and helpful. We absolutely love going to this location and seeing all the new frames and catching up with the staff. No place better to go for a friendly staff and caring doctor.

The eye exam went well. Was was better than what I expected from Walmart Vision Centre because normally they do a poor job, you get what you pay for. But when picking up my glasses the technician made it so the glasses sit too close to my eyes so they get dirty quickly from my eyelashes touching the lenses. They also sit on my nose in such a way that I feel them even when I have them off. I don't think I can trust them to do a good job correcting the problem the other technician made because when I complained about it the other one was really weird so I'm going to take my glasses to somewhere else to get them adjusted and then I'll never use Walmart Vision Centre again even if I have to pay more.

Store 01444 9890 Hutchinson Pk Jacksonville FL 32225 (((Adelaide))). She’s the best and excellent customer service, she help me and my son and she ask us if we need anything. She take her time with us. She’s nice