Walmart Vision Center Reviews

Lynn at the Belle Isle location in OKC took very good care of me. She fixed and cleaned my glasses.

94th and Sheridan. I called today to find out about coverage for my daughter, as she needs new glasses through Medicaid. The woman who answered the phone was beyond rude and unhelpful. When trying to explain what I needed, she told me I was wrong and was of no help.

I needed my clear glasses fixed and Viola helped me right away! She was very sweet! No charge! Great customer service! Thank you!!

The Howell Michigan Vision Center is phenomenal. Best service. Super friendly. Narissa is the best.

First time using Walmart Vision in Spring, Texas 77386 and had a very good experience. Estella R. assisted me with just to the right price and extras I put on my glasses. She is an excellent c/s person. Kudos to Estella R.

I took my glasses in to be adjusted. The vision center manager broke them! She refused to replace. I talked to the store manager who also said they would not replace. I’ve had to go back to an old pair until I can get a new prescription.

Horrible Customer Service. 3 weeks no contacts. Refuse to help find them in the Mail. After billing Insurance. Never again. Back to 1800 Contacts who got them here in 3 days. Store never answers any calls ever.

Susie, at the Walmart Vision Center, Bryan, TX was very Knowledgeable and extremely helpful to me during my visit! She went into in depth information to put me at ease in selecting the right frames for me as well as taking my affordability into consideration.

This very bad place to make your glasses, they make it wrong and when I went back she's telling me to do a new prescription, she even didn't check the new glasses. I will never give them business again and will never recommend to anyone.

Was sold the 12 month extended warranty for $25 without being told it was added onto my purchase. When my glasses were damaged a couple of months later I returned to have a lense replaced and was told the coverage for "accidental" damage didn't mean my type of accidental damage and I was charged $140 for a new lens. Now even though I have the receipt with the $25 charge for the guarantee, their insurance provider can't seem to locate my warranty. This vision center is run by solid crooks.

Liza at Martha Sharp Walmart have great service. Was professional and personable. Was very detailed. Very happy with my purchase. I am happy with my experience.

Very Professional, good prices, friendly staff. Tricia was the best, she even remembered me a week later when I picked up the glasses. I’ll probably go back again to get a third pair of glasses. I even bought the sunglass. Exam was quick and easy too!

I visited Walmart Vision Center at 5824 Nolensville pike, Nashville TN37211 to get my glasses work and the technician ** who completed the work for was doing great job. She was highly professional, helpful and friendly. In fact, I highly recommend this place.

RUN AWAY FROM WALMART VISION for your vision needs. I went with vision insurance, and they charged me more than private companies, which offer much better service. Due to my lack of knowledge and my husband's insistence (he pays for the vision insurance), I ended up paying over $200 myself. My insurance paid them $170, and I even brought my own frames. Then I started receiving bills at my house because, according to them, the insurance didn't pay them enough. WHAT?! STOP STEALING PEOPLE. A similar situation happened with each of my two daughters. I never plan to return to Walmart Vision Care. PLEASE STAY AWAY FROM WALMART VISION.

⭐☆☆☆☆ (1/5). Very disappointed with Walmart Optical. The anti-glare coating does not work, and the transition lenses barely change in sunlight. Before ordering, staff checked my insurance and told me everything was covered. Three months later, I received a bill saying insurance only paid part and I’m responsible for the balance. This was never disclosed upfront. Poor quality and lack of transparency. I would not recommend.

Had a good visit at Sulphur Springs, Texas Walmart... Megan was very helpful, very meticulous and used precision on measuring for my new glasses. Everything went smooth and I have no doubt that my glasses will fit exactly how they are supposed to when they arrive...

On December 18, 2025, at 10:30 a.m., I had an appointment at Walmart Vision Center, and I called United Healthcare to inquire about eye care coverage related to my cataract and prosthetic implant in my left eye. Makayla, the United Healthcare Community representative, explained to Beth and me that I was covered for no-line transition lenses when I went to the provider for my appointment and my 16-year-old son's appointment. However, I was later told I would need to pay for the no-line lenses. The healthcare provider had previously confirmed that my no-line lenses and transitions are covered.

Excellent service with eye exam and great selection of frames, insurance coverage through Cigna Medicare was great as well with no out-of-pocket costs except for the optional warranty. Staff was very friendly and caring, Nancy was exceptional.

Kingsville Vision Center was very helpful. While Eyemart Express was unable to fix a pair of glasses, Liz at Walmart Vision Center in Kingsville came through! Liz carefully found a screw that would work, while Eyemart Express simply said the glasses were stripped.

Nina at the Walmart Vision Center gave me the best customer service. I lost the screw to my glasses. I came in and she took care of my issue. She was gracious and helpful. I appreciate her kindness. Thank you Nina!

Walmart Optical in Holland, MI - - Dr. Daniel ** is absolutely wonderful. He is kind, personable, will answer any questions and take time with your appointment. If anyone is shy of getting their vision checked - please go to Dr. **! Also, this location is right on time with appointments, and have everything you need for contacts & glasses right on site.

Brother dropped off my glasses, frame was loose, next day I noticed lens were scratched, brought glasses in, I had the extended warranty, was told that my prescription expired so the could no longer change the lens, now I’m stuck with a $300.00 pair of useless glasses.

After trying to get my prescription glasses under warranty to be replaced, (use scratches on bifocal lens), was told they were outside of the warranty date, even though I did not receive the use of my prescription lenses since they weren't received when the warranty started!?! Duh... They have to be made and shipped to be picked up locally, which takes 10 days. Unfortunately for me, Walmart's Vision Center decides that the warranty starts when you place your prescription glasses order! And if you do not come in prior to that date even though you didn't receive the product on that date, that is the only time they acknowledge. Nice! Wow, what fraudulent, unconscious, arrogant corporate greed BS! Say NO to Walmart's greedy practices.

Purchased glasses at one Walmart and told them I couldn't see because of an incorrect measurement in the lenses. They send them back then I tried them again and couldn't see at all! I was told they would give my money back and told me to take my business elsewhere! I relayed this to the store manager. Optical ended up finding they had put my lenses in backwards! Next year I went to a different, Walmart ordered glasses that I did not like. I asked to return them and the associate was very rude and refused to help me!!!! No more WALMART OPTICAL FOR ME!

Linda ** of the Walmart Vision Center in Van Buren, Arkansas, was extremely helpful and kind. She assisted me in replacing the lenses into a new frame. I cannot extol her more highly and will give this Vision Center all my business henceforth.

Shaina ** at the Hilo HI Walmart Vision Center helped me extensively. She located and wrote down the contact information for a prescription safety glass manufacturer. Then, she gave me advice about other products which could help me with vision for high speed eFoiling on the ocean. She's excellent.

Every time I come they always take good care of me. Robin is my favorite worker. She remembers me even when I always come once a year lol. They always have the best opinions when it comes to glasses. They get me in and out.

I went to inquire about my prescription glasses in Optical Dept and was amazed with the excellent customer service provided by an employee name Alma. She exceeded my expectation for Wal Mart Store in general. She checked my insurance in a timely manner and provided so many options. She also promptly called next day on some confirmation about Insurance.

I used Vision Centers at Walmart for years with no problems until now. No eye change, but each pair of glasses were wrong. Distorted, blurry, made me sick to my stomach. Three times returning the glasses and finally I had enough. Last time I was there three days ago I listened to another customer saying everything that I said, "Something is wrong. They're not being made right". Walmart you have a problem. My eyes didn't charge, so why would the glasses be off three times. Never going there again.

The kindest and most helpful people you will ever meet. I have used the Laurel Mississippi Wal-Mart Vision center for years. You will not find better services than what they offer. I will continue to use them for all of my vision needs.