GreenPath Financial Wellness

I started with GreenPath in 2020. It was a lot easier and I liked it because it got my monthly payments down, got everything locked in, and got my creditors off my back. It took me a while to complete the plrogram. I was supposed to be paid off next year but we sold part of our property so I just paid it off early.

GreenPath was wonderful, and I wish I knew about it a long time ago. The people, the service that I get from it and the explanation of what we're doing made it good. It was easy to walk through, and now, I’m out of debt. The timeframe was not something that I was worried about, and GreenPath didn't push me. There was a goal that was set. "That's what we're gonna do. And this is how much that we need to put down." There were times when they told me if something came up, I could always inform them so we could figure out a different way. If I skip one payment, I could make up for it.

Signing up with them was quick and easy. Next thing you know, we were set up but we kind of turned the other way. Then a couple of years later, we'd get an email once in a while, saying where we were. We finally got a letter last month to say we were paid in full. It was a good chunk.

The people that I talked to from GreenPath were really helpful and I ended up going with them right off the bat. I had a credit card that I was swimming in and they helped me get the interest charges almost down to zero. That way, what I was paying towards it was going towards the principal. We went over my income and the distribution of my income, which wasn't a lot at the time. They gave me advice on budgeting in addition to helping me set up the repayment as well. I don't think I would have that card paid off now if I hadn't done the program. I would fully recommend others to seek out GreenPath if that was a need that they had.

The signup process was a bit difficult because of the creditors not getting back to GreenPath or responding in a prompt manner. But GreenPath helped me pay out my cards and worked with me when I couldn't make a deposit or needed to make the payment lower for the month. Their customer service was great. I always used the chat, and someone was always available. They got whatever I needed handled quickly.

I went through a debt management program with GreenPath, where they consolidated everything for me. It was a simple one payment and an end date. That always helped. They made it easy and were very helpful. I would recommend them.

The reps I worked with at GreenPath were very knowledgeable and they gave me all of the information that I was needing. The website was very difficult to navigate but outside of that, I didn't have any problems. They took my credit score from the 600s to a 769, so I was very comfortable. I've paid off the last debt and I'm cash poor but I feel good about it. It lifted off a lot of weight on my shoulders.

GreenPath was my banker. I had several reps and they were concerned, helpful, and always there for me no matter what the problem I had. They taught me a lot, and my debt with them is paid in full. I did auto pay, and I had them take money right out of my checking account weekly. Now, I'm debt-free.

GreenPath has done a great job since I've been with them. They were friendly and helpful.

GreenPath was great to work with. They made things a little bit easier. They always answered our questions. If we had any issues, they would help us. They were very responsive.

GreenPath was great. Anytime I had an issue, even just chatting with them on my computer, they were helpful. I never had to wait. I would recommend them to other people who need help with debt consolidation. I was happy with the whole thing.

My husband passed away and I'm a widow now, so I tried to lower my payments for my car. The credit union, Blackhawk Credit Union, referred me to GreenPath, and with everything going on with the prices, I reached out for help. GreenPath was really good, and I enjoyed the program. On a scale from 1 to 10, I'd give their customer service over the phone a 10. They always answered my questions and their math was the same as mine. "When am I done paying for this car?" "Oh, ma'am, you probably need to call the credit union." "Oh, come on now, I'm dealing with you guys." They really helped me out. I stuck to my budget, didn't miss payments on it, and right away on my last payment, a clear title was out in the mail.

I paid off everything before it was scheduled to end. It was for four years that I was supposed to be in the program but I completed it in three years. It was a good experience. Being able to consolidate everything and worry about just one payment was very helpful. I got email follow-ups and everything was very well informed. I would definitely recommend GreenPath to somebody that needed it.

Everything was pretty good. They were very friendly. The enrollment process was very easy. They did the best they can. Whatever I wanted to pay, there was no pressure or struggle. It was awesome. I hope I never need to use it again, but if I know anybody, GreenPath is the first one I will totally recommend because they're amazing. It works pretty good. I love the program.

Initial contract with James ** was excellent. I needed a letter for a reverse mortgage. My credit is perfect and it went through without a hitch. However since then I have been inundated with phone calls and emails to improve my credit. I have made numerous attempts to stop these to no avail. Today I called again and was treated rudely by an agent who demanded a passcode. I explained that I have cancer and I don't recall code and there must be another way. I offered name, phone, address, social to no avail. He hung up om me! I phoned again and held for 19 minutes. Reached Cathy who quickly resolved issue with my phone #. Previous agent needs to be educated and reprimanded. Highly competitive business but they won't get any more of mine or anyone I know. Once they get your $, which is more than any other company, good customer service vanishes.

Initially, GreenPath did a good job trying to get the program set up. But through COVID, it was kind of a nightmare. There was zero help. There was no leeway. It was a tough program to stay true to during loss of jobs and not having what I needed in order to make sure that payment was still being made. If I had a change in job, I had to scrounge to get money from somewhere else in order to make sure the payment was done on time, otherwise, I would have been delinquent on the program. They could have people put 1% into a side account for when it's more of an emergency.

The reps were super nice and very informative. Every time I called them for certain things, they were super flexible and understanding, making different payments here, a little less here, a little more there. Their service was second to none. They helped us a long the way. Each month, they had a set payment, and everything went out. It started to get chopped down every year and I just became debt-free last month.

GreenPath seemed not just a business to help manage but also walk us through everything. They were pleasant and knowledgeable. They gave us some moral support to know we can do this and kept us accountable. They charted out a plan that would help concisely pay down all our debts within a certain period of time. Thanks to my husband's good accounting, he brought the program down from five years to two years.

GreenPath was very good to me. They helped me out a lot and the program worked fine for me. Then I got a VA loan and they paid off all the bills that GreenPath was paying on. If others were in trouble with their creditors, I would tell them to give GreenPath a call.

GreenPath made the process pretty easy. I got a call from a gentleman and we did a little interview. We went over how much I had, what my goals were, and developed a plan from there. I was in the program for 48 months. The payments were affordable and the gentleman who helped me out was good. Also, any time I need anything else, I would do the online chat and everything would be taken care of that way. Instead of making the final payment, I just paid off Chase itself and they were able to help me close out the program that way. The online system was very helpful.

Greenpath's service has been good. I signed up and the process was fine. I’m still paying some of the credit cards, but the program worked for me.

They took care of the hard work. I just gave the money I needed to give them and they took care of the rest. I had to call customer service a few times whether it was to change my payment plan or hold off on the payments. They did a fine job. Even after I finished the program, my credit score has consistently gone up. I'm thinking of the lessons that I've learned and try to apply them going forward, and continue to still stay debt-free as long as I can.

They were always informative. If I had a question, I was able to call. During the COVID, it's been a little harder to get ahold of people like anywhere else. But the program worked for me because I was able to get my interest-bearing account into a non-interest principal-only-bearing account. I also paid off the entire balance four weeks ago.

I was about to drown in finances, so I went to a lawyer and filed bankruptcy. We just bought a house, and she said that she could do it, but most likely, I would lose my house. I said, "Well, that ain't gonna happen," so she recommended something else. She said, "I can't recommend a specific one, but I'll give you a choice," and GreenPath was one of the choices. I checked them out online and checked reviews, and everything was favorable towards them more so than others. I contacted them, and I liked how they contact the credit agencies and got lower interest rates. Their fee is not very much as well.

Anytime I've been on the phone with Greenpath, it's always been professional and they've always gotten done what I had needed from them at that time. I would occasionally call in. If I had a change that I needed to make, or if I was trying to pay down anything faster, they walk me through what the options are, lay out that path and make sure that everything was clear and understood on my end on what those kind of changes would be.

The application process went well. It was relatively easy and it was just a couple of days, if that. Their time to answer the phone was ridiculous though. They're obviously short-staffed and we'd be on hold forever, but whenever we finally got through, they were helpful and good. One other thing that bugged me about GreenPath was my scheduled day for them to take the money from our bank account was the 23rd, but they always took it out three or four days later. I found that to be a pain. With people who are struggling with making sure their bill's paid and everything's tight, they should take it out that first day. That's when the money's there.

The enrolment process was easy and simple. Customer service told me everything. They let me know what my take would be and how long it was going to take for everything to be consolidated. They broke it down to all the debt I had and told me how much it was going to be for each month. Once each credit card was paid off, they would always send me an email or leave me a voicemail and let me know that I'm one step further. The last rep I talked to was extremely nice and she told me that I'm debt-free and that within a couple of days, I would be receiving money back because there was some money owed to me.

I called GreenPath and the person who answered, Jesse, could not have been kinder. She walked us through it. It took hours with us and she was so good at this. Once we did the online signing, we didn't think about it again. We were that comfortable. We finished 18 months early and we were supposed to have a five-year program. They handled our money way better than we did. We're grateful.

I enjoyed GreenPath. Their customer service was great. I didn't have to call that much. But when I did, I was helped. All my questions were answered. I got my debt paid off in five years and I was proud of myself that it's done. I didn't go bankrupt.

Everybody was really nice. It was easy to get ahold of people, if I had any questions and if I needed to move a payment. They made things pretty easy. Working with them helped out a lot.