GreenPath Financial Wellness Reviews

I am very pleased to have worked with GreenPath these past number of years, and it feels great to have completed the program, and paid off the debt. The staff members were helpful every step of the way. Correspondence was made very easy by chat, phone and email and sharing documents.

I reached out to GreenPath because I was having so much debt and needing to find a manageable way to deal with it. The enrollment process felt reassuring. I talked with an individual. I had one person that was like a counselor to me. I was able to schedule a meeting and talk with them, ask a lot of questions, and I felt like there was a follow-up after that. GreenPath has a portal, so you can look and see what your progress is like. If I had any questions, I could see what was happening.

GreenPath has very good customer service. They actually have people answer the phone. Any time I had a question, I called and they were very helpful with all the information I needed. I’d give them a good rating in terms of the price as well. Overall, it was a lot faster to get it done than I would have been paying over the years. They saved me a lot of money on the interest rates.

My mother and grandmother have used GreenPath for several years. I got in touch with them for my credit cards. The representative was very good and they’re always very accommodating to change a payment or move things around, to explain things, keep me updated of how many accounts I had left, and balance.

GreenPath made me hopeful that there are still places that are honest and helpful. Thank you so much for being there with me to ensure I accomplish my debt free journey. The only thing I have to say is when I called there was a long wait; however, I understand you are popular. How could you not be?!

I put over $40k in GreenPath Debt Management Program. I was able to pay back my debts that I owed at a lower interest and payment while ensuring that I was making payments on time. Out of the 4-5 years on the plan, only 2 accounts were deemed late due to the program.

I liked the small payments with GreenPath. Their customer service was good. I liked the communication when a debt was cleared off of my credit report. I would get an email and then a phone call. Working with GreenPath impacted my life in a good way. My credit score has gone up. It put me in a better place to start looking for a home.

My experience with GreenPath was excellent. It was a thing that came up during COVID because everybody was spending out and nobody was working. So, I just picked it up because I’m not working and I got credit card bills.

The end result, which matters most, went exactly as I was told it would and we got the desired results. What didn't go as planned was this idea that they'd be three to coach and help me through the program. Communication was great as I evaluated the program and spoke to various people. As soon as I committed and became a customer, communication from other humans at Greenpath stopped. Multiple times I replied to emails and surveys to ask why I can't hardly get a human on the phone, zero reply.

GreenPath was helpful when I was in financial trouble. I wasn't able to pay my debt because during COVID, my husband unfortunately lost his job. After it got paid off, we were all good to go. I used them for debt consolidation. The lovely lady who helped me with it, Rose, was very helpful. The process was fairly easy. They paid my debt off, as long as I paid the bill. It lasted for five years, and I've already finished the program.

It's been 5 years since I started but I DO recall that it was easy to set up. The entire process (from initiating to paying off) was easy & painless. Contact was never an issue (mostly by phone) & agents were friendly, sympathetic & helpful! Last auto-pay was overage but it was refunded quickly. Had one follow-up call to confirm everything that was also quick & easy. Hopefully I'll not need to re-enroll but if the need arises I will do it with hesitation!

GreenPath got my spending under control, and their customer service is always excellent. I changed my pay date once. And they worked it out for me very easily and smoothly. Everyone was always polite and pleasurable to me. They used my name frequently in a friendly way.

Everything was perfect, and I was happy and grateful I found GreenPath. I was getting a personal loan, and at that time GreenPath told me to send a payment before they would give it to me. They would give it to me and so I started. Everything I wanted, they did, and I did not have any problem since I started. Even if I have something, when I call, they explain it to me and make me understand it. That is important for me.

The website seemed very legit. When I spoke to someone, it was very clear and straightforward. I felt comfortable and safe with what GreenPath offered to help. The quality of the service that I received is amazing. The customer service is very good and I’m very comfortable with the payment plan. Their service is great. It really helped me. Trust GreenPath with closed eyes.

I started with another company, but their fees were astronomically high and which was not explained to me when I signed up. Then a family member referred me to GreenPath. Getting everything set up was very easy. They went through everything thoroughly, and the representatives were good.

GreenPath helped negotiate lower rates on credit cards. I lost my job in 2022, and ran up credit cards trying to maintain bills. I called GreenPath and I was on my last leg and I was like, "I'm too young to be drowning like this," and got a very sweet Southern lady on the phone. She got me all set up that same day. I also appreciated that she understood the vulnerability of the place that I was in, like "I can't get myself out of this hole that I dug myself into."

This is what I messaged the company: What is the point in making an appointment if your people are not going to follow through? It infuriates me that I set aside time that I could have been working for my 1 pm appointment. I was called at 12:44 pm and asked if I was available and I said sure. The person said that if I was on hold for more than 2 minutes, to hang up and I will get a call back. I waited 5 minutes and put in my phone number for a call back. I called back at 1:03 pm asking about my appointment. The person I spoke with said that I never had an appointment. I said that I sure do, that I'm looking at the email as I spoke with them. She continued to say that I never had an appointment. I told her I was called at 12:44 pm and that someone was ready and yet no one was there when I was transferred for over 4 minutes. She said that I would be put on a callback list which could take about an hour if they were busy.

GreenPath was recommended by the credit card company. I like their terms, too. Enrollment was straightforward and relatively quick. I paid according to the obligation, finished the program early, and there were no penalties to pay. There also wasn't an abundance of correspondence. I didn't get bombarded with a lot of phone calls.

GreenPath has a good reputation. I've already mentioned them to friends. It's easy to get things set up with them and any time I called, everybody was wonderful. Their enrollment process went really smoothly. Even though it was four years ago, they helped me for four years now. Their customer service is always good. Their payment plan freed up some money so I could get back on my feet. I had COVID for a long time, so got behind.

Program was flawless. Had arranged autopay from bank account. All creditors were paid on time and program concluded a few months early. The payment was tough but fair and definitely worth the journey. It's hard to believe I am now debt free from credit cards. Still have home and auto expenses but good!

GreenPath Financial has been a true game-changer in my debt management journey. Their team is professional, compassionate, and truly committed to helping you succeed. I felt encouraged every step of the way, and their guidance made a stressful process feel manageable. Highly recommend to anyone looking to take control of their finances with confidence! I am happy that John’s Hopkins Credit Union provided me with this opportunity! 5 years flew pass so quickly with Greenpath's help!

I called to pay it off because my company gave me a bonus. Instead of spending the bonus, I decided to apply it to finish my term early. That’s when I found out GreenPath had miscalculated. Even if I had paid it off, I still would have owed one of my creditors over $3,000. They said it was an oversight on their part, but in the end, it was a more than $3,000 error that I had to pay myself.

I was looking online for different options, and GreenPath seems to be one of the most reputable if not the most reputable. I called them and I had a great experience with them. They are very helpful in getting everything set up and setting up payments. From beginning to end, they were very helpful and informative, and it was great working with them. Most of the time, I could log in online and see where my payments had gone through. If I had specific questions, I could call into customer service and then ask them. Everything I did, I had a great experience with their customer service.

I was in another program and they went over my credit report with me and they told me about GreenPath. So, I contacted GreenPath and they looked at how much I owe, and how much my income level was, and determined from there how much to apply each one. They contacted each one of the credit card companies. I have been working with them since 2020. I did good except for in 2022, when I activated a credit card.

I heard about GreenPath through my bank when I closed out the account with the credit card, and my experience was good. I was in their program for three years and communicating with them was easy. It would have been better if they offer 0% interest rate.

I had some car payments that were like 18% or 19%, something with really high APR, and I was having a hard time. And then GreenPath was able to negotiate. So, I did not do any big consolidation for everything. I just did it for one item. And then they reduced it to 12%. And then they gave me a good timing to pay for it. And I think it was 60 months. So, I started in 2021, and I finished in 2025. I was supposed to finish it in October 2025, but I had extra cash, so I just paid it off completely. So, I finished a little bit earlier.

Kept getting kicked out of the website. Lack of communication about withdrawals. Most companies notify you days before withdrawals occur. When I did reach customer service, they were pleasant and helpful.

I’m So Grateful and Very Thankful for GreenPath. They took control of my financial worry. So I didn’t have to worry and stress and now I can see the other side of the mountain and save! I would definitely share and invite others who are interested in getting help to financial freedom just as I have.

I had no problems at all with my account when I applied to GreenPath four years ago. They always let me know when I achieved a milestone which were good reminders of the progress being made. In addition, when inquiring about my account, they were always friendly and accommodating. Finally, when the last payment went through, they called to let me know I was in the clear and reimbursed any overdrawn funds. Great job and keep up the good work.

GreenPath allowed me to consolidate my debt into one manageable payment and negotiated interest rates down to 0 - 4% with all creditors. I would never have gotten out of debt without them. Their fee was well worth it and always friendly and helpful over the phone. I even paid my debt off earlier than expected. Thank you!