Allied Interstate Reviews

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About Allied Interstate

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Pros
  • Clear communication about debts
  • Willingness to negotiate payment plans
Cons
  • Confusion over account details
  • Aggressive collection tactics

Allied Interstate Reviews

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    Page 2 Reviews 20 - 50
    Verified purchase
    Customer Service

    Reviewed Sept. 24, 2015

    They have written me twice saying they are collecting for an overdue account on eBay. I pay for things as I buy them through Paypal. The username on the account does not match mine. The home address is incorrect. The site is in French. I called eBay and they have no record of the charges. Total scam. If they bug me again, I'll report them to the FBI (http://ic3.gov).

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    PriceStaff

    Reviewed July 21, 2015

    Allied Interstate presents themselves as nice people who want to help you resolve your debt. That's because they get money for resolving your debt. The people you will speak to are uneducated, don't do their jobs well, and are paid too much. I spoke to someone, a manager, who spoke like a teenage hooligan. There was a dispute over my account. I was lead to believe my account was in good standing. Little did I know, my account was no longer in good standing. When I discussed negotiations with someone on how to get my account on the right path, they made it seem like it was okay that my account payments were stopped (it's usually a 6-month payment plan).

    This person didn't have the courtesy to tell me that my special account program I was in, for a reduced interest rate, was in jeopardy. How convenient for Allied to kick me out of a program where I would be paying less interest, which meant less money for them. They then forced me back into a program with a higher interest rate for 6 months. Once again, more money for them. They do not communicate well and they automatically think you're the stupid customer, because they all look down on the customers because we're "the people who didn't pay our bills" so we must automatically be low lives, right? Wrong. Allied Interstate needs to get their act together.

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    Customer ServiceStaff

    Reviewed June 4, 2015

    Due to a predatory student loan I was forced to let it default to make manageable payment arrangements. After months of non stop phone calls to friends, family, and my employer we entered discussions to make payment arrangements for a settlement of the debt. After speaking to one consultant and not getting anywhere a company manager ** who is no longer employed with the company began calling me. And after a few months we came to terms on a settlement that would be tough financially, but would be manageable monthly. We verbally agreed upon a $1,000 "good faith" payment with 48 equal payments of $334 to be made to settle the debt.

    On February 2nd 2012 the $1,000 payment was made by me with a payment of $308 made February 12th 2012 with the following monthly payments made on the 16th of every month with the $6.95 monthly processing charge to be waived, except for June 16th that was for $308 as well with the total of $16,980 paid including the $1,000. At the time that we made the payment agreement I requested to have it all in writing, and the manager ** insisted they do not and can not put it in writing until the final payment is received, with a final receipt then "closing" the account showing the payment arrangements have been satisfied. I asked numerous times to have it in writing, but was encouraged that all the notes were documented in their system and that no problems would occur. I have made every payment of $334 on time and setup to have them automatically taken from my account. I am 40 of the 48 payments in to my agreement.

    In April on 2014 ** left the company, and my account was assigned to another person. Late May of 2014 I had to close my Bank Of America account and reopen a new Bank Of America account because of fraud. I called Allied Interstate on the phone number I had for ** to give them my new account information to make sure the payments weren't missed and continued to come out of my account. After only getting a voicemail on multiple phone attempts I got someone in customer service who informed she was no longer with the company and would have the new account manager get back to me. She did, and I will not include her name because she is still the account manager. June 2nd of 2014 I setup what I thought were the remaining payments because I was allowed to originally set them up for 3 years up front when I made the settlement agreement.

    Today June 3rd 2015 I received 3 phone calls from the account manager's phone number after receiving 2 phone calls yesterday. When I listened to the voicemail I returned the phone calls because she mentioned the account it was in reference to. When I called the phone number I was informed that I needed to set up the next years worth of payments. That struck me as odd since my last payment should be due January 16th 2016. I asked the account manager to confirm that the final payment was due in January or February of next year. She then informed me that is incorrect and my balance is the entire amount in full, and that the payments I have been making under what I was told was a payment agreement was also incorrect and that the payments are coming off the full balance.

    Her attitude changed when I questioned her about the agreement we had come to and she became very aggressive, stating that nothing in her records show that agreement. I asked her about the company's policy to not send anything in writing until the end unless it's a one time payment of the amount settled. She stated the company would absolutely put it in writing if it was something offered and stated that in March of 2012 after I already sent the $1,000 good faith payment and first payment of $308 that they sent me a settlement offer of the full amount that was agreed upon over 48 payments to be made all at once. A few minutes later after she explained to me what program I was in based on her records I asked why it is reflecting on my credit report as settlement reached as a partial payment plan. She said "the program you are in is to pay the entire balance with no interest and that's why it shows that way".

    I then asked her if that was the program I was in, wouldn't there be something in writing stating that was agreed upon since that her records were showing it. She then proceeded to tell me no, they do not put any settlement payment plans in writing - this coming not even 5 minutes after telling me that if we had agreed to 48 payments of $334 it would be in writing. After I questioned her about her telling me my agreement would be in writing if I had made those arrangements in 2012, and in the same breath telling me that no the company wouldn't put anything in writing. Her attitude got worse and threatened to terminate the phone. Meanwhile I became agitated because I feel like I have been doing the right thing for the past 40 month making good on my debt, but every time I tried to talk she cut me off. Every time I tried to ask a question she basically told me that my question didn't make any sense.

    At this point I don't know where I stand and do not feel comfortable sending any more money until this is resolved.

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    Price

    Reviewed May 21, 2015

    I have been getting robocalls from this collection agency for months, increasing in frequency in the past weeks. Today, I received a bill from them for $891.63 for an alleged charge to eBay. I have shopped on eBay exactly once in my life - for a purchase that cost around $40, which was automatically charged to the credit card registered with my eBay account.

    I have never received a bill from eBay - or any notification from them at all that my account was hacked, or overdue - and of course, any fraudulent charges would have gone directly to my credit card on file. This is all highly suspicious and seems to be a phishing scam posing as a collection agency. (And for the record, my credit is excellent.) Do NOT give them any information whatsoever, or make any payments to them.

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    Customer Service

    Reviewed May 20, 2015

    You know I've been getting calls from this company for over a year now. I had a so called subscription to a "readers service" and it got to the point where I couldn't afford to continue to pay it, so I tried to call them and cancel the account. Well the numbers that I called were disconnected or didn't answer. Never got a call back from leaving a message, and no email to get a hold of. I never had enough money in the bank to continue the subscription and you would think they would quit trying to take money, well they didn't. Instead of calling me about the unpayable balance and asking if I wanted to continue, they just added it up to a $1400+ debt. But this never showed up on my credit reports and they keep saying that is cause they've been holding it back. I called BS when they wouldn't let me pay it by money order or cash. They tell me they can only take my credit/debit card number or check number over the phone. That was a big red flag for me.

    What kind of company doesn't let you pay with a legit money order?! They won't give you an address either. And today I got called again and the gal I talked to called from a Texas number then a Minnesota number after I hung up on her. Yea, nice try you fraud. Her accent sounded like it was from New Jersey. When she called back and left me a voice mail from the other number she sounded very angry that I'd hung up on her and threatened to report it to the state I'm currently living in. All I got to say is bring it on. You're not getting a single cent out of me you freaking frauds!

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    Customer ServiceStaff

    Reviewed May 1, 2015

    For several years my household has been receiving phone calls, apparently from collection agencies, in search of some **. No such person resides or resided at the phone number associated with my address. For the past year or so, we started receiving calls from Allied Interstate, LLC, but disregarded them. Infuriated by their incessant calls, on 16 April 2015 I decided to answer. I repeated that no such person lived at this household and that in the past I offered to send a copy of my lease agreement testifying to the fact. I then requested to speak with the supervisor. A person I was transferred to, Mr. **, refused to tell me what the nature of their company was, although by law they're required to inform callers that they're a collection agency. Unsatisfied, I requested to speak with the manager of the Allied Interstate, LLC. His name is Mr. ** and his direct telephone number is **.

    On 17 April 2015, at 9 a.m. we spoke. I expressed my frustration and requested that my number be removed from their calling list. Mr. ** promised to do this immediately. Some 40-45 minutes later I decided to call them again to see if the number was indeed removed. An employee who picked up the phone (by the name **) asked an idiotic question: "Are you **?" (I happen to be a male), by which I was able to determine that the number was not removed. I contacted Mr. ** again and requested that he sends me a letter confirming that the number had been removed. Mr. ** refused to send a written confirmation saying that they cannot do it and added that I'd receive no phone calls because a restricting tab had been placed for my number. This showed that Mr. ** lied to me when he said that the number had been removed.

    Unsatisfied, I insisted that the number be removed completely, which was met with his refusal. I then requested that he identifies the source or database from which they received information that ** was associated with the number. Mr. ** refused again. After consulting my lawyer, I've decided to file a legal notion against Allied Interstate, LLC so they will be compelled by the court decision to completely remove the number and inform me about the source they have acquired it from.

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    Customer ServiceStaff

    Reviewed April 14, 2015

    After talking to several reps who used poor English and became agitated when I would ask questions about the debt in question. I found out not only did they try to harass me about and collect a debt past the statute of limitations they could not prove that I owed it. Another red flag was when I asked if I could check to make sure I owed the debt then call them back. They told me they don't have a call back number. So I asked "what about the number on my caller id?" I was informed that that's not their number. If you pick up, don't verify any info other than your name. No birthday or last four of social. Remember THEY CALLED YOU. You have the power. If they don't want to talk to you tell them to mail it. There is really no point in trying to block the number. I have blocked 20 of their number and they still call me.

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    Verified purchase
    Customer Service

    Reviewed April 7, 2015

    I am disabled and have been receiving disability since about 1996. My income is 850 a month. I had a medical deferment signed by then Doctor. I went on to apply to take online classes. Then out of nowhere comes Allied Interstate. Who has not so much as sent one written piece of correspondence to me before they began garnishing my little Social Security - didn't know what I was talking about. My bank kept giving me the wrong deposit amount. Allied said i had signed a consolidation which I had not. I told them of my illness and of the medical deferment. Have been asking for months for medical papers to them resigned. Haven't received so much a leaflet to this day. They will not give you an address. Had to beg again to even tell me who they are.

    I don't understand how Social Security could even let them get away with this. I have recently got out the hospital to find out they have taken money again. Well because of this I'm being evicted and have to answer a warrant today. I have no family since my mother recently passed. All i have that remotely comes close to a family is my therapy dog. Who i guess will be living tied to a shopping cart. So if you see me sick delirious on the streets with a white dog, it was not drugs or alcohol dependence. It was Allied Interstates shady practices. There has to be a way for them to be stopped from ruining lives and possibly assisting in my declining health - possibly death. There a lot of complaints here to rally together. Today its me, tomorrow it could be your kids. I welcome any suggestions.

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    Staff

    Reviewed Feb. 9, 2015

    I have been receiving calls concerning a debt incurred by a non-relative. I have 4 times gone over the litany of connection with this young man - which seems to have little impact on the agency. Debtor was stepson of husband I divorced 25+ years ago. Ex-husband has been divorced from debtor's mother for over 5 years. I have not seen debtor since he was in elementary school and he is now nearing 40 years old!

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    Customer Service

    Reviewed Jan. 27, 2015

    I just got a new landline yesterday! I guess whoever had this number before owed something to AIC. I got a call this morning. They can call it all they want. All they are going to get is my fax! I've been reading all of the complaints. Wow! I can't believe they are still in business! I pray all of you people get relief from this ruthless company.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2014

    I've been getting calls from this company for a few days. They don't leave a message. When I called back they didn't state the name of the company or give any other information. I spoke with two different representatives and could barely get any information from them. As it turns out, they were calling to collect on student loans for my husband. He had been making payments through another company, who dropped the account and it ended up with this company for whatever reason and we were totally unaware, were not informed by either company.

    The rep I spoke with was extremely rude, argumentative, unprofessional. She raised her voice at me and cut me off numerous times. She tried to coerce and bully me into giving them thousands of dollars. She kept telling me to borrow money from relatives or a bank to settle on the loans. She would not give the loan numbers, or what company they came from. My husband is military and deployed overseas, and I cannot communicate with him easily. She did not understand this. She kept asking when I would speak with him, and when I would call back. I can't know this, obviously. She kept asking me how much I was going to pay them today, which I replied nothing until I find out more information. She became extremely rude. She kept arguing and I tried to get off the phone numerous times. Eventually, I had to hang up on her.

    I've worked with a few other collection companies before, who were very helpful, professional, and understanding, as well as forthcoming with information. This company is none of those things.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 13, 2014

    I received a letter from allied interstate attempting to collect on a delinquent student loan through Sallie Mae. I did in fact have a defaulted student loan through Sallie Mae, mostly due to Sallie Mae's unfair business practices. Allied interstate offered a settlement of a little less than half, so I called and arranged to make a payment. I set it up on a Tuesday to be withdrawn from my checking account the following Monday. I told Joe ** from allied that I would need to visit the bank and transfer funds from my savings to my checking during the interim to make the payment on Monday, and he noted he understood. He called me back on Thursday, 2 days later, stating Sallie Mae was going to withdraw the settlement offer on Friday, and I should pay now or miss the opportunity. I openly informed him that was a ** ploy, however, for the sake of paying off the loan and getting it past me, I set it up and got to the bank to ensure funds would be available. I requested, as before when I originally set this up that I be sent a letter certifying that this payment settled my loan and that I was paid in full. The payment went through on Friday. This was on the 13th of October. I never received such a letter.

    I called Joe ** back at 1 877 217 4354 and spoke with him regarding the letter. He apologized and retook my address and email to which he would sent the notice that my bill was satisfied. It is December 12th and still nothing. I tried calling him again and only got his answering machine, leave a message and no return call. What scam type games are these idiots playing. I want my written evidence that I have paid in full. If I don't receive a letter or phone call immediately, I will retain a lawyer and sue for a refund PLUS FEES and INTEREST!

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    Reviewed Oct. 29, 2014

    I don't know who you are, what you want, what you claim we owe. You wouldn't tell me when asked. You deflected, dodged, bobbed and weaved when put on the spot, instead you asked for information. You wouldn't even tell me what your company does ... I had to Google you ... and I'm not liking what I'm seeing. Go away. I've never had a debt.

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    Staff

    Reviewed Oct. 24, 2014

    Offered a settlement on a loan I consigned for. Asked for terms to be put in writing. When I got the terms, the terms did not reflect a settlement at 40% as offered. The amount being paid was only to cure the default not a settlement. False rep by carter.

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    Customer Service

    Reviewed Oct. 3, 2014

    I have been paying $600/month for 7 years! Just like clock work, regardless. I own that I defaulted and there should be some type of penalty for my actions. However, after 7 years and $50,400 on an original debt of $17,000, I'm pretty sure we're square. When I call, they want me to pay an additional $150/mo for 9 months. Well by then I should be done, but I know I won't be because my balance always seems to be the same. I'm now on the phone with the Dept of Ed and they've been no help. Jeez, I think I've paid my debt.

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    Customer ServiceStaff

    Reviewed Aug. 2, 2014

    On two Occasions, this company's personnel called asking for Kimberly **. I told them there was no one here by that name. After talking to Representative Adi ** and his manager, Ahmad **, they said they would correct their records and not call back. Note: it was very difficult understanding these two people. I told them I was recording the conversation both calls. A week later, they called again asking for Kimberly **. This time a Amet ** called. I spoke to him and his manager, Naavneet **. Again I had a hard time understanding them. I explained this was harassment. They said it was their job. Again they say they won't call back.

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    Staff

    Reviewed May 22, 2014

    I called to try and square my debt up. Carter ** is who I talked to. He is completely unprofessional. The point is to try and get me to start making payments correct? Not judge me on why I haven't been making payments. There are many reasons as to why. What college grad can make an $800 payment right out of college? Rent, etc. Well I did for the first two years and then lost my job when all hell broke loose in the economy. Started working at Starbucks until I could get a job in my field. He of course has judged me on being a low rate ** who is ripping on the private loan institution. Right dude, that's what I was doing.

    All I said was when I graduated, the loan rate was astronomical and he went off! It's not HIS loan or Allied's loan. What does he care about my loan rate and my opinion of it from 2007! He started saying that I was incorrect and if my credit was high back then, how could my loan rate been that high? I told him that either you can't negotiate or they don't tell you you can. If you can negotiate a private school loan, well then I screwed up. I was 21 and had no clue. I had great credit and got 11.65% on my loan. He told me so you can have a new car but not pay your loan for the last 6 years? I told him we were off topic and I just wanted to start paying my loan.

    He kept telling me, "Well, you don't know what you are talking about," and that my loan rate couldn't have been that high. That I was irresponsible for buying a new car. First off, just got the car 4 months ago and from Ford. They have their own bank and were running a special. I was able to get a 0% loan with a co-signer. He said I was LYING and that wasn't possible, that I should have gotten a cheaper car. Yes well a used car I wouldn't have gotten 0% and on my own without a co-signer on a lease would have been higher payments! I'M SORRY. Were YOU there for my loan negotiation on my car??!? No, you weren't. None of that is his business. His business is to facilitate me paying my loans back. Again the purpose of me calling was to start paying back my loan because yes NOW I am able to afford the loan repayment process. He is supposed to help with that process not berate me and try to tell me I'm a liar. In short he is an ** and so is Allied.

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    Reviewed Feb. 9, 2014

    I got a report to my credit negative after I pay them.

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    Staff

    Reviewed Jan. 31, 2014

    Allied Interstate has been calling us for months. We told them many times that we are not the person they are trying to contact and don't know that person but they keep calling every day. Just want them to stop calling.

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    Customer Service

    Reviewed Dec. 20, 2013

    I keep getting robocalls on my answering machine, while I'm at work, from Allied Interstate LLC regarding a delinquent bill. I have no delinquent bills. They leave a number that cuts off before the last digit. I found the last digit online. This is pure harassment. I will attempt to contact governing agencies that will help me stop these calls. Perhaps BBB, FTC, others? The text of the message: "Hello, I am calling from Allied Interstate LLC, a collection agency that is attempting to collect a debt and any information that we obtain will be used for that purpose. Please call us at 1-800-258-8074."

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    Reviewed Dec. 4, 2013

    This guy calls me Dec. 2, 20013 about an unpaid Sprint bill from 1997. This bill was written off 12 year ago. In most states, once a consumer bill had gone uncollected or challenged for a set number of years, it can be forcibly collected on in court. After 7, it must to be taken off your credit report if you submit written request. This bill was taken off my credit 12 years ago and they think they have a right to even ask me about this... What idiots.

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    Customer ServiceStaff

    Reviewed Dec. 2, 2013

    I don't understand why they cannot take e-checks??? There is a limit on my debt card set by Visa and we couldn't get the payment they wanted to go through. They increased our settlement bc our limit prevented us from paying them. And they couldn't take a check over the phone... then to overnight them a check is not guaranteed and it’s complicated. Big HUGE pain in the **. The guy that we talked to was nice, but I don't know what to do when our bank only gives us a 30 minute window to pay a large amount like that and they can't take the damn money right away. They suggested to get the bank to take off the limit. We should threaten to leave. I'm not going to do that!!!! If they want their damn money, they should make it easier to pay... like ONLINE!!!!!

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    Customer Service

    Reviewed Oct. 9, 2013

    Each day mostly between 10:00 a.m. & 11:00 a.m. EDT, I receive a call from this company. I've tried blocking them via my telephone company and they still get through. I have no reason for them to call me and I am on the FTC Do Not Call list.

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    Customer ServiceStaff

    Reviewed July 26, 2013

    Keep getting Robo calls from these people from 830 AM up to 6 PM most days. We have no Delinquent obligations and perfect credit. Tried to call the number and only get a busy signal. Want it to stop, but can't seem to get them to.

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    Customer Service

    Reviewed July 22, 2013

    They called at 8:17 AM. I answered and they hung up on me without saying a word. I called them back. I demanded to know who they were and what they wanted. They asked for my husband I told them, "I am his wife," and reiterated my demand to know what they wanted. They wanted me to confirm our address, I responded with, "Talk to our lawyer and do not call here again." We had gone through bankruptcy early last month. Their calls stopped shortly following the court date, and now have started up again. Do the laws no longer apply to these bill collectors? Will they be satisfied when they have put my husband or me in the ground?

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    Customer Service

    Reviewed July 12, 2013

    They call random numbers at a federal government agency asking for "employment verification." It's elusive and unprofessional sounding. It turns out they're a collection agency. We asked them not to call again.

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    Reviewed June 27, 2013

    Every day, at precisely 8:30 am, I get a robocall from Allied Interstate LLC regarding a delinquent bill. I have no delinquent bills. They leave a number that cuts off before the last digit. I looked them up online and found a site where I could leave them a message that I am the wrong person and to stop calling. So far, it hasn't worked.

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    Customer ServiceStaff

    Reviewed June 15, 2013

    I don't know how Allied Interstate LLC got my phone number. They have called me asking for somebody else. I told them I don't know who that person is, but they kept calling.

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    Reviewed June 2, 2013

    This company sent my elderly parents a letter indicating that they had outstanding debt which they were asked to collect on. They offered them a "deal" to reduce the alleged amount owed by 50% if they paid within 30 days. They had no idea what this was for but were afraid not to pay it, so they sent a check for $237.78 which was the reduced amount requested. I monitor their bank accounts and noticed this check had cleared and when I investigated, I found out that this is a scam! Why is this company still allowed to continue these fraudulent business practices, when there have been so many complaints filed against them? When is the FTC or Consumer Affairs going to do something about this???? My parents are elderly and live on a low fixed income. They cannot afford to be victims of these scams. What can I do to help them recover this money, if anything and if nothing else at least try to stop these companies from continuing to do business?

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    Customer Service

    Reviewed Feb. 6, 2013

    We receive calls from this company from 4 to 5 times a day, even on weekends. They don't leave a message, but just constantly call. I've complained to the FTC about them along with Asset Acceptance. There should be limit to how many times you can call a residence. People have the right to not answer their phone when you call. That's why they have caller ID. I'm considering sending both companies a registered letter informing them not to call our residence any more.

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    Allied Interstate Company Information

    Company Name:
    Allied Interstate
    Website:
    www.allied-interstate.com