Chase Credit Cards Reviews

In 2006-2007, I transferred about $30,000 in higher interest debt to two Chase Visa credit cards to take advantage of the low fixed balance transfer rate of 4.9%. I have been making my payments on time for over two years. This week I got a notice that the minimum payments would increase from 2% of the balance to 5%. My payments went from $400 to $1000 per month. I had relied on the 2% minimum remaining constant when I contracted for the purchase of my car, rent of my house and repayments of other loans. Now that the minimum has increased from $400 to $1000 per month, I won't be able to make the payments. I believe the bank is deliberately making it difficult for me to make the payments to force me into default so it can capitalize on the unconscionable 24% default interest rates.

In 2006-2007, I transferred about $30,000 in higher interest debt to two Chase Visa credit cards to take advantage of the low fixed balance transfer rate of 4.9%. I have been making my payments on time for over two years. This week, I got a notice that the minimum payments would increase from 2% of the balance to 5%. My payments went from $400 to $1,000 per month. I had relied on the 2% minimum remaining constant when I contracted for the purchase of my car, rent of my house and repayments of other loans. Now that the minimum has increased from $400 to $1,000 per month, I won't be able to make the payments. I believe the bank is deliberately making it difficult for me to make the payments to force me into default so it can capitalize on the unconscionable 24% default interest rates.

As you know, Chase raised the minimum payment from 2% to 5%. I don't know many people, including myself and my husband, who can afford this increase in today's economy. We may be forced to use a debt settlement company or file bankruptcy.

Ah, remember when you got those offers in the mail telling you to consolidate your bills and put them on a Chase Credit card so you would have more breathing room financially every month? Wow, there is not going to be much breathing room now with them hiking minimum monthly payments from 2% to 5%! Chase will probably put me under starting in August, just like everyone else they have scammed on their low "special offer" interest rates. Like others, I have never been late on my payments. I always paid over the minimum and to top it off, I also have my house and car financed through Chase. So much for treating your customers well. I will try to struggle to pay their ridiculous minimums (not easy being a single mom with 3 kids) and then I will never use any of their financing ever again.

Today in my mail was a notice from Chase that they are increasing the minimum payment percent on my credit card balances from the current 2% to 5%! That is an approximate 300% increase, to take effect in approx. 40 days! My $177 monthly payment increases to $428/month! How am I supposed to absorb this increase in 40 days!? This is adding insult to injury in this bleak economic environment. It should be illegal; but probably isn't.

Insane increase of my minimum payment due, I cannot afford this, 15 years of no late payments thanks for being prompt. Now, I am considering never paying again, I can’t afford it. I'll just pay a fair company. Banks are lending no money right now, I tried 9 of them and I have a 700+ credit score. I'm broke due to my wife's illness and a horrible economy. I am struggling to pay my wife's on going medical condition, no credit card may mean no doctors or testing, she could potentially die! One test will already bounce due to them cutting my limit by $6,000.00.

I received a disclosure in the mail informing me that my minimum monthly payment would increase from 2% of the balance, to 5% of the balance. As a result of this increase, my monthly minimum payment will increase from $280 a month to $695. I might understand this if I had adverse credit but I have 24 years of zero late payments. I needed this promotion because I went through a divorce with 3 kids in college and received possession of my house which needed much repair.

i have worked 37 years to keep great credit and planned to retire next August by selling my house and using that money to pay off Chase. I accrued the debt by getting the house ready for sale. Now, I have no equity in my house, even if I could sell it. My husband is working 32 hours instead of 60 like last year, and I have no option for overtime. Now, Chase wants to pay $660 more a month than I am now paying.

I too have the same issue. I closed out credit card accounts to consolidate to a 4.99% interest rate at a minimum payment of $345.00 a month. I am trying to pay the thing off. I have a credit score of 740 and was never been late or never paid late. And now, I'm am unable to afford the 2 to 5% payment jump. I am angry that they can get away with this. It is making me seek to transfer to another card, when it should've been for the life of the loan. Now, all credit card low interest rates are short term and crazy high rates! This could force me to default and ruin my credit. I am so angry. I could see a 1% increase, but to more than double my payment, it is unrealistic for most to be able to make the payment if they consolidated bills. Who can we email or call to address this issue?

We are Chase card members and we recently received a notice of change to our credit card agreement. Effective August 1, 2009, our minimum payments are going to increase from 2% of the balance to 5%. We are small business owners and we’re struggling in this economy. We have two Chase cards with life of the balance at 4.99%, and one more recent Chase card at 2.99% with a 12-month introductory rate which will end April, 2010. Our payments on those three cards are currently $300.00 and will now be $750.00. We have always paid on time and have never been late or defaulted. We only used these cards for the balance transfers and have never used them for purchases.

I received a notice today that our minimum was going from 2% to 5% on August 1st. I called to ask about an opt-out or other options and was told that there were none. I transferred balances in the past few years to consolidate my bills and take advantage of promos that Chase offered. Now, I have to go from paying $420 a month to over a $1,000. I was having a hard time before. There is no way I can make payments now.

I received a notice that my minimum payment was being raised to 5% from 2%. Apparently, they are doing this to everyone who took out a low-rate loan with them in the past few years when they were using them to attract new business. I was paying $200 a month. Now, I will be expected to pay $500 a month. I have so far talked to two people and I was told by the "supervisor" that this was due to new federal regulations and, therefore, I do not have the option to opt out of the change, which is standard procedure. I seriously doubt that. I was put on hold for about 6 minutes until "Roland" came on and collected a lot of information, promising to put me into a different account that "could" have an even lower APR. In the end, he got me into the "balance liquidation" program, a "five-year" repayment plan at 6% which I accepted, but not happily.

I was offered a 3.99% transfer until paid in full. Chase is increasing my payment to 5% as opposed to 2%. My payment will go from about $200 to $560 per month. The $200 was in my budget amount, but now I do not make enough to pay this bill. I can see a 1% increase, but this is just ridiculous. The banks are being bailed out, but what about us everyday people out there who are already struggling?

We've been loyal cardholders for almost 15 years and we never made a late payment. We had a new home and with the low interest rates, we ended up using the card for our yard, landscaping and driveway. With a $12K balance, our payment would jump to $640.00. My wife and I called them 3 times to try and discuss financial hardship. We are barely making ends meet now and would never be able to make that payment. We have a family to support. My wife spoke to someone who claimed he could help by offering us this “program” for 5 years until the balance is paid off at 0% interest. He also stated that it wouldn't affect our credit rating (which is excellent). We will have an answer in a few days. I'm just waiting for the shoe to drop. We have got to put a stop to this! We will participate in a class action suit if need be.

I have a balance of $19,100 on my Chase Mastercard. My husband and I used this card to build a garage, since the rate was low (less than 5%) and the payments were only 2% of the balance. We just got the notice stating that we now must pay 5% of the balance every month, taking my payments from $397 to something like $977. We will probably have to default on this loan, which will ruin our excellent credit. This is totally unfair.

Chase raised our payments from 2% to 5% on 2 cards. We are in the same boat as everyone else--with good payment history, never late, and always pay more than minimum. Unfortunately, after 7+ years of doing everything in our power to pay down debt, including working 2 jobs each in excess of 70 hours+ a week apiece, we are now filing for bankruptcy. They will not work with us. They say we can keep our payment and pay 15% interest, thus making no progress on principal or we can pay in full by August 1.

Chase Credit Card has increased minimum payment from 2% to 5%. This is a violation of the truth in lending law. I call it the old "bait and switch." When I called Chase, I asked the representative if I could speak to a supervisor about this issue. The representative told me that she would lose her job if she transferred me to a representative about this particular complaint.

I received the same increase in minimum payment and went from 2% to 5%. There are many complaints, yet they care not a bit! I talked to two different women who understood and couldn't do a thing! They promise this term of APR, making people choose this card over higher ones and then they turn around and make this go from a comparable 5-year loan to a 12-month loan! Wow! We are not late, yet they wanted to get more from us so they will. I have not read anywhere on my terms where they could do this. Someone, please help us! Payment will go from $321 a month to $840 a month. I can not pay this!

They raised our minimum payment as well. We transferred all our high-interest cards to this one at 3.99%. Before I made the transfer, I even confirmed with them by phone what the minimum payments would be. We've had this account since 1986. I have never in my life been late making a payment on anything, but this August that will all change with the 5% minimum payment.

Chase is also trying to bankrupt me by raising the minimum payment due on a lifetime low interest rate. I have $15,500 on the card of balance transfers. If I had known that they were going to do this, I would have left the balances with other creditors. This should be illegal.

We also have been given the Chase credit card notice of our minimum payment being increased from 2% to 5%. We, too, have been with them for many years. We always paid on time and all of our balances are on promotional rates for the life of the loan. We only use the credit we can afford. If when we signed the promotional checks the minimum balance due was 5%, we would not have borrowed that much because we couldn't afford it. I can't believe this could be legal. They’re going to send many people into bankruptcy. Like many others, we're stretched to the limit and now they changed the game. We have filed a complaint with the Federal Trade Commission and were told by the representative that the more people that call, the more likely they will investigate. Please give the FTC a ring. It only takes about two minutes.

I received notification from Chase indicating they will increase the minimum payments from 2% to 5%. I never heard any thing about that from my other credit card company. Is this going to be a new law? And how the consumers will manage that with the economy going down and now that people are losing their jobs? I never was late on my payment. It seems like it does not make any difference if you are a good customer or bad, especially after the new law that they cannot increase the interest rate without notification. When I called for assistance, the only thing they can do is to send me to one of their companies for debit consolidations. I did not call to say I cannot pay; on the other hand, if all the credit companies do that, then it will end by every one getting in default with their payments because it’s going to be too much to pay every month, especially in my case. I am trying to pay off these credit cards. Thanks for your assistance.

Chase raised minimum payment by 150% overnight, causing an average of 4.5%, fix for life balances that they heavily solicited me to transfer to be paid back at an unreasonable pace. After about 6 years of mindfully paying back more than the min payment required, they are just about guarantying the smartest and most loyal base of their consumers to default. This is unacceptable, not being litigious by nature, having never been party to any lawsuit ever. I will actively seek out whatever class action suit is brought against these guys, who seem to make the rules up as they go.

I just received a letter from Chase saying my fixed loan with a 2% min payment is jumping to 5%. I spoke to their customer service and was told I can pay it off by August 1st. If I could pay it off, I wouldn't have it. My payment is increasing from $465.00 to $1,050.00. I don't have that extra money! It is going to ruin my credit. I live in an apartment so I can't get a home equity line of credit. I don't have an extra $600.00 a month to put towards this bill. I have always paid on time and over the minimum balance. When I signed up for this card and transferred my balances, I was told as long as I didn't go over the maximum offer and paid on time, my offer would remain the same.

I just received notices today that two of my Chase credit card accounts are going from a 2% minimum payment to a 5% minimum payment as of August 1st. I transferred a lot of debt over to these accounts because they offered me a low fixed interest rate for the life of the balance. This has more than doubled my minimum payment obviously. The account manager was quite cold and rude. They sound like they are all scripted to say the same thing. My choices are to transfer the money to another company (hence, higher rates and this will probably lower my credit rating) or not meet the minimum payment and therefore go into default and my rates will go to the default rate.

I have 4 Chase credit cards. minimum monthly payment increased from 2% to 5% on 3 of the 4 cards. One has a balance of $23k and now my payment is $1188 a month! They did this because I had the low APR and have not defaulted, so this is a way to get around not being able to raise your APR. This should be against the law as they do not specifically state they can do that. I was told that when it says they can change the terms at any time as long as they provide you notice, that this means adjusting your minimum payment rate. I have a combined increase of $1200 over what I already pay between the 3 cards, and nowhere to transfer the money to! My credit score is above 700 now but may not be for long!

My minimum payment of 2% was raised to 5% without notice. It seems to be a breach of contract, if not, in very poor taste given the hardship this causes myself to endure in an already precarious economic environment. The credit card regulation cannot happen fast enough.

I had a $4,000 transfer done for a set 3.9 percent as long as I did not violate any terms of agreement. My payback amount was 2% for the life of the loan. I did not miss one payment and always paid $100 per month, which was over the minimum payment required. Now, owing about $2,400, I just received a letter informing me that beginning in August, the minimum payment will move to 5% from 2%. It is obvious they are trying to cause all those low interest loans they made to default, thereby raising the interest rates to 19% and higher. How unethical! I am just so glad that I don't owe more. I can't imagine a $10K balance payment jumping from $200 to $550 basically overnight. That would cause me to default! I will be part of any class action suit just for the principle that I kept my end of the bargain, while Chase has miserably failed. They will no longer have any part of me or my families' business.

Chase has raised my minimum payment from 2% to 5%. I cannot get through to them in a reasonable amount of time. I work and thus far, have not had the time to sit on hold on the phone for hours waiting for them. I too received offers of low interest rates that would not change and transferred other debt to my Chase accounts (3). In my opinion, this was classic consumer fraud of bait and switch. I too cannot pay the huge increase that they now expect. Chase seems to be doing everything on their power to wreck more havoc on the American economy. How many people out there will now lose everything they still have left? Where is Obama on this? How about some stimulus for the middle class and a little help? I have always paid my bills on time and at least, the minimum. I am now being terrorized by Chase. Their executives need stiff jail time for this fraud on the American consumers.

I accepted low fixed rate balance transfers. I have also paid on time and normally more than required minimum payment. I received notice that my minimum payment would increase from 2% to 5% of my balance effective August 2009. I was told nothing I could do about it. I asked what is going to stop them from another increase. No response. This is just one month after I received a “no payment required” on this account for my excellent payment record. My other Chase card, they took away all my available credit so now it appears that I have maxed out on that credit card.

I got a notice on 6/25/09 that as of August statement, my minimum payment will go from 2% to 5%. My credit card payments were $675.00 a month, now they will go to $1714.00. That is a difference of $1039.00 a month. This will force me into bankruptcy. This is going to cause more people to foreclose on their homes and be homeless. Is there anything anybody can do? This is just great for the economy. Chase already had raised our interest rates. I had perfect credit with them. Is this because they told us we could skip a payment with no penalties or bad credit references. They set their customers up to jack up their minimum payments. Legally, is there anything that can be done?

Chase sent me a notice changing my minimum payment from 2% to 5% on a balance that they baited me into by offering me a low interest rate to transfer balances. They basically changed what was just over a 4 year loan into a 20 month loan with the express purpose of getting me to default on the contract so they can raise my interest rate.

Credit card account was closed, in their words, for lack of use, without any prior attempt to notify us that if we wanted to keep the account open, we needed to use it more frequently. The action they took is with total disregard to the negative impact it has on a customer’s credit rating. My wife and I have a FICO score in excess of 730, but this will reduce our credit rating for doing nothing wrong ourselves. This activity needs to be legislated against.

Chase is attempting to raise the minimum payment on my account all at once from 2% of the remaining balance to 5%. This is a 150% increase in payment that I will not likely be able to manage. I will likely be forced into bankruptcy instead of being able to make $1,300+ payments per month.

We are in the same boat as the thousands of other people with excellent credit, who are being scammed by Chase, who got help from the federal government. We built a house last year and due to the excellent fixed rate of 3.99 for a balance transfer, we put a portion of our building, which costs $25,000, on the Chase card as a balance transfer.

Chase is the most crooked company I have ever come across in my life! I was a good customer of WAMU for several years when I was all of a sudden switched to Chase Bank without notice. They raised my interest rate from 9.9% to 29% for no reason! They changed my due date without notifying me and charged me several late fees. I have always paid more than the minimum payment through WAMU on the same date each month. After calling to get some answers for the switch, I was given very poor customer service. I was hung-up on twice, and had to wait over 30 minutes to speak with a supervisor. After waiting to speak with this so-called supervisor, she was even ruder than the two reps that I had spoken to! She told me she wouldn't help me and when I told her I would cancel my card if this is the service they gave, she said, "Whatever floats your boat!"

I got a change-in-terms letter stating that they are raising our minimum payment percent. It will go from 2% to 5% in August. This is a difference of over $400 a month just on that one card. Like everyone else, we had a 2.99% fixed rate, and have never been late on a payment. We are already strapped for money because my husband has been laid off since December. We also have a kid in college and can't seem to sell our house. This just made things worse and by the judge of things I'm not in it alone. This is very, very sad! I cannot believe I'm living in America right now.

Just like the other complaints, my minimum payment went from 2% to 5%. The payment has now gone from about $520.00 per month to over $1,200.00 per month. I explained that the new payment was not affordable. After I spent over an hour on the phone and talking to 4 different people, I was given an alternative: cancel the credit card, go on a five-year payment, and increase my interest rate from 4.99% to 12.99% per year. My monthly payment would only increase a little bit, but JP Morgan Chase would still get more money out of me. I have a fixed rate for the life of the loan at 4.99%.

If a class action should arise, I am a very willing participant. I have $25,000 balance transfer for life of the balance. Arguably, the monthly payment formula that had been in use just arbitrarily jumped 150% and is a material breach in contract. I am contemplating filing Chapter 13.

I'm just another one of the seemingly huge number of people that have recently had the minimum monthly payment on their Chase credit card increase from 2% of the balance to 5%. Like others, I pay at least the minimum payment each month on time. In fact, the last statement I received indicated I didn't have to make any payment this month if I didn't want. Wow, I thought I must really be a valued customer. I did pay about half the usual payment though because I wanted to keep working on the balance. Man, was I surprised to get the important notice today! They want to increase my minimum payment from about $300 to almost $800. Like many other people, if I could afford that, I'd already be paying that much. The interest rate is 3.99% until the balance is paid off, so I'm sure they want me to pay it off and then charge it back up with a higher interest rate.

Today June 25th 2009, I opened my mail and saw a notice from Chase credit card stating important notice enclosed. I opened the notice and it stated that my min payment will increase from 2% to 5%. My min payment on a balance of $45,000 was already $900.00 per month, and now it will go up to $2,250.00 per month?

Chase Bank has raised their 2% minimum payment on my credit card balance to 5%. This is going to ruin my credit that I have worked hard to establish for years. As you can see, it will raise my payment more than double. I don't see how this can be legal! My credit will be ruined as I can not afford these payments. I will not be able to pay them and they will sue me.

Chase Bank raised their minimum monthly payments on credit cards from 2% to 5% effective with their August 2009 statement. A two and one-half times increase in the minimum payment is a very steep and rapid increase for most card holders to manage. It seems as if this is a deliberate means to avoid future legislation that will curtail their profits. And it is as if the taxpayer is not already in enough trouble with the economy, unemployment, federal debt, and future taxes from local, state, and federal sources. All this will do is hasten card defaults for the bank, not improve their balance sheet!

Chase increased the minimum payment on my credit card from 2% to 5%. I was told by Linda, a supervisor, that only low-interest cards are being targeted with this change. Sixty-eight percent of my balance is currently at 3.99% and the remainder is at 6.99%. I was solicited heavily to transfer my higher interest rate balances to these lower rates. I have never missed a payment and routinely pay more than the minimum payment.

They raised the minimum payment from 2% to 5%. I signed up for a lifetime 3.9% APR. Payment is rising $524 a month from $354 to $870 a month. I can't afford this increase. I talked to Matt ** from Chase, and he told me "There is nothing I can do for you."

Chase Bank raised its minimum payment from 2% to 5%. They had sent me special offer checks of 4.99% interest for the life of the loan. I consolidated by debt, so that I now have $25,000 on my Chase card. I have a minimum monthly payment of $500. This means my minimum will be raised to $1250/month. I cannot pay that. Like many other Americans, I am financially strapped right now, and potentially losing my job. It appears they want me to default on my card, so they can raise the rate, and charge me additional fees. How is this fair? Someone needs to address this, as I am sure there are many hardworking people like myself that will not be able to pay their minimum payment if it increases. This should not be allowed by our government. The credit card companies need to be held accountable on this.

As with others who have posted, I too have had my minimum payment raised from 2% to 5%. I also took advantage of a low fixed rate for the life of the loan. I have always paid over the minimum amount, but not that much. I have read the new credit card bill that was passed this year. It does not seem to address this issue. My minimum payment will go from $168. to over $400 a month. The consumer rep I spoke with said that I should be glad because my bill will be paid off quicker. She also informed me that there was no one to speak with to renegotiate. If any of my other credit card companies do the same, I will be unable to pay at all.

I am never late. I pay more that the minimum on my cards and Chase is going to raise my minimum payments from $800 to over $2200 a month. Chase told me I needed to find alternative financing. With credit being closed down, what is that supposed to mean? We are mad as hell and we are not going to take it any more! Let’s start a campaign to pull our money out of Chase. How about a few picket lines? We are the people that bailed them out! Who is going to bail us out?

Chase has increased my monthly minimum payment from 2% to 5%. My husband and I have two cards through Chase. This increase will cost us an additional six hundred dollars per month. I questioned the customer service rep if this raise of minimum payment was across the board of all their credit cards holders and his reply was a lot of them. Why did Chase choose only certain accounts and are they only accounts that they gave great transfer rates, too? Is this legal for Chase to raise this by so much? How many other times can they get away with such a raise?

I have a 720 credit score and pay all my bills on time. I never had a late payment. My total minimum payment on 3 Chase cards with fixed rates at 4.9-6.9% is $300 per month. I was just informed yesterday that as of August 1, my minimum payment will go from 2% of the balance to 5%. This will raise my minimum payment from $300 per month to $750.

Chase announced to me that they are raising my minimum payment to 5% from 2% on my two credit cards with low lifetime rates. This I believe is in violation of my original agreement. I was also charged a fee to process the original loan. This should be refunded if they violate the agreement. I cannot make the new monthly minimum payments, which will cause my rate to go up. I also paid a fee for this account to get that rate.

I also took advantage of their promotions on low interest to pay down other balances. I wasn't aware that they would be raising my minimum payments because I asked how much my monthly payments would be when I did the conversions, which I knew I could afford to pay. Now raising the minimums is going to put me in a bind and there is no way I'm going to be able to pay them. This should be a crime.

Chase has raised their minimum payment, which I bought into as 2% of the principal amount to 5%. Effective date is 8/1/09. My wife and I have 2 accounts with Chase and will not be able to afford the resulting $600/per month increase in payments. I read their credit card "contract" when they signed up. Can they legally do this?

They upped the minimum payment out of the blue from 2% to 5%, like they said they did for a million others who were using their balance transfer offers. On calling, they said that there was nothing I could do about it and if I close the account, I would have to pay the whole amount in 30 days. This is arbitrary and unjust, and seems meant to hurt those who have been budgeting carefully during these tough times. It would have been palatable if they could have increased by a smaller percentage.

Chase increased my minimum monthly payments from 2% to 5% as everyone here has already stated. This is insane. I don't think it's a coincidence that they just paid back their TARP money on the 17th, and now we all get this letter. What a bunch of creeps! Some kind of lawsuit should be started. Is this legal?

I signed for a Chase credit card, so I transferred an existing acct. that I was paying 9.99% and did a balance transfer with Chase for 0% APR until May 2010. I received my first bill with a transaction fee of 3% of the total amount, which was $4000. I paid the minimum amount requested. The second bill came and the APR was increased to 10.99%. What can I do?

I maintain 3 cards with Chase that have absorbed the bulk of my credit card balances over the years at very low fixed rates. I too am not proud of the level of debt but the origination of a good portion of this was beyond my control. With the economy the way it is, my household was just barely cash flow positive on a month-to-month basis and I have been focusing all my efforts on maintaining a strict budget that allows me to periodically pay extra towards my highest rate card in an attempt to see light at the end of the credit tunnel.

They raised the minimum payment for 2% to 5%, which will impact me from possibly of defaulting on the credit card.

Chase representative refused to let me talk to a supervisor and stated they could legally raise the 2.00% minimum balance payment to 5.00% or as high as they wanted. The fact that my minimum payment would rise from $388 per month to $970 was not a consideration by Chase, other than their willingness to force me and thousands of other consumers to default on what was currently being paid in full credit card accounts that per our own budgets and prior terms would be paid off in less than 5 years.

We received a notice from Chase that our minimum payment was going to increase from 2% to 5% of the new balance due. This doubles the payment. I have excellent credit, have no late pays, no missed payments, pay extra when we can. They tell us that it is due to the economic downturn. How can demanding more help consumers? We were told that we have a month to figure it out, pay it or suffer the consequences. They have no offers or options for us. We should call consumer counseling or transfer to another credit card. Needless to say, we are closing all Chase accounts. I think the issue is our 5.24% APR. We transferred balances with their convenience checks that offered 4.99% or 6.99% for the life of the loan, unless we are late or default, the rate cannot be changed. We have not defaulted and have paid on time. Their way to get even is to increase the amount due. Funny, last month, they wanted us to skip our payment, which we did not. They are unwilling to negotiate and rude.

I just got the notice of my minimum payments going from 2% to 5% of the balance. Like everyone else, it seems that I was sucked in by their promotional lifetime balance transfer offers. I've paid on time every month and have been a loyal customer for many years. When I called to complain about the payments more than doubling, I was told by a very rude customer service agent that my only option was to not make the payments for 3 months and then call back to see what Chase would do since I chose not to opt out when I had the chance. No, I've worked too hard to have good credit and will not ruin it. Fast forward to the next day and I called again. I was told this time that I would have to talk to the hardship department and qualify for a lower payment with a higher interest rate and agree to close out the account. I would need to give the hardship department my financial information such as my income and all of my debts. Closing out the account is not a problem as that is what will be happening once the balance is paid off.

When my husband's business failed, we had several thousands in business debts with high interest rates. It took me eight months to get them all moved around using balance transfer offers. I have all the balances with low interest rates and had monthly payments that we could barely handle. Tuesday, the notice from Chase told me our payments to them would increase by over $1,400 per month. This will force us into bankruptcy. Our credit score has always surprised financial institution employees because it is so high. We have always worked hard to meet our responsibilities. We would rather go without a meal than miss a payment. What Chase is doing may be legal but it is immoral.

I received in the mail a notice of change for credit card that I had with them for years. They are raising the minimum payment from 2% to 5%, because I locked into their promotional offer of 3.99% for the life of loan. They told me they are doing this to everyone with a low rate to "help them pay off their balance faster." I explained I don't need their help. I have never been late, and they just can't make any money on me.

They have increased my monthly minimum payment from 2% to 5% a month. They said this was due to my low interest rates and account inactivity. I transferred balances to this account and was trying to pay it off.

We have been one of the lucky Chase card holders who were recently notified of an interest rate increase to our credit cards. Mind you, the current rate was suppose to be fixed APR of 3.99% until the balance was paid in full. Never have we been late nor missed a payment when they gave us the opportunity last month. The rate has tripled. I realize we are not alone in this. They do offer you the option to opt out and they will close the account and you can continue to pay at your current rate. However, the terms clearly state that a closed account may "by the extent of the law, require you to pay the outstanding balance immediately or any time after the account is closed. The principal factor considered in amending the account is maintaining profitability."

I am another of the growing number of victims of the Chase increase of 2% to 5% minimum payment. My monthly bill will be increasing from a manageable $530 per month to a ridiculous $1327/month. I was offered the option of a $592/month payment, but my interest rate would increase from 7% to 12% (a 58% increase) and the account would be closed. This is one of the most underhanded business scams I've ever heard of. I have excellent credit and a near perfect payment history, and yet, they decided to manipulate the situation to their own benefit. I find it difficult to believe this is even legal!

Two days ago, I received that dreaded notice that my minimum payment would be increasing from 2% to 5%. 150% increase when I pay on time, have excellent credit, and have been with Chase for 10+ years? I'm appalled. What am I supposed to do? If I had 150% more money every month to pay my credit card, don't you think I would already be paying it? I called Chase, and no help was given. So I wrote a letter to them; I'm not holding my breath.

With cause, Chase has changed my monthly payment from 2% ($210) to 5% ($520). In contacting them, they said that I get to keep my low monthly rate of 6.91% APR but they are increasing my payment. I do not understand this. I thought Pres. Obama was suppose to help us. I have not been late and always pay my minimum or more. They have not been cooperative. I understand possibly changing my payment to 3% but 5% is unheard of. My payment has now gone up by $300 per month. Are these companies not regulated at all? I believe they want me to default so they can change my rate. People like me don't give them enough profit.

Chase Credit has raised their monthly minimum payments from 2% of the balance to 5% of the balance, making it almost impossible for the best of customers to make those payments of almost 150% increase. These are being sent to even the best of customers.

On June 24, I received notification from Chase that the minimum payment that I owe on the outstanding balance on my Chase credit card is being increased to 5% from 2%. I had taken advantage of promotional rates that Chase had offered in the past and had an average fixed interest rate of 6.99%, with a minimum payment of 2%. I have had this account with Chase for many, many years and have always paid on time and often paid more than the minimum amount due.

I have read about all the other customers like myself who have held up their end of the balance transfer agreement only to have their minimum payments go up 150%. Can't we all get together and file a class action lawsuit to prevent this predatory type of behavior on Americans when we are in such a financial crisis? I will lose all my retirement saved to pay off this unjust type of gouging.

I'm one of the people with excellent credit who accepted a "fixed interest rate for the life of the loan" promotion from Chase. I accepted promotional rates of 2.99% and 5.99%. I made every payment on time, and I have reduced my balances by more than $3,000 since January 1, 2009. Chase just notified me that my monthly payment will go from 2% of the balance to 5% of the balance in August 2009, which means a jump in dollar terms from $700/month to $1750/month. I'm not sure I can squeeze out the $1750/month. Chase is "kind" enough to let me "refinance" into a different deal with a much higher interest rate. This means I would be paying huge interest payments, and it will take an extra five years or more to pay off the balance. I'm near retirement; that option isn't practical either.

My situation is identical to Cedar Rapids' Sam. I maintain 3 cards with Chase that have absorbed the bulk of my credit card balances over the years at very low fixed rates. I too am not proud of the level of debt, but the origination of a good portion of this was beyond my control. With the economy the way it is, my household was just barely cash flow positive on a month to month basis, and I have been focusing all my efforts on maintaining a strict budget that allows me to periodically pay extra towards my highest rate card in an attempt to see light at the end of the credit tunnel.

As of Aug 1, 2009, Chase is raising minimum payment from 2% to 5% with no opt out option. What idiot at Chase thought this was a good idea? I encourage you to write your congressman and join a class action lawsuit against them.

Chase is raising my payment to 5% just like many others. I can’t make the new payment and will be forced to default. It seems like they are getting what they want by making people pay more than they can afford. When I signed up for this card, they told me my payments and now are changing this and no one can do a thing about it. I guess Chase won’t be happy until people do something drastic to themselves being unable to make payments. Chase is very un-American!

This predatory increase by Chase credit cards in the minimum payment from 2% to 5% can also have serious ramifications for our slowly recovering housing market. For anyone looking for a mortgage, minimum payments are one of the factors in determining one's debt to income ratio. This increase could cause tens of thousands of mortgage applications to be denied because of the increased ratio. It might also affect those in the process of a mortgage modification, although I don't know if there are different rules with those.

Over the past few months, Chase has sent me balance transfer offers and made my minimum payment due $0. I have never missed or been late on a payment. Today, I get notice that all my minimum payments have gone from 2% to 5%. I am furious. All my Chase balances are at low fixed rates, and it is clear that Chase's tactics are to get me to miss a payment, so they can raise my rates or get their money back.

I have two Chase cards. Both of them have the low interest rate for the life of the loan. I put lots of debt on these two cards in an attempt to save money on lower interest rates but alas, I also got the letter in the mail on June 23rd. Only one of my cards' interest rates went up. I feel so lucky that I actually used one of the Chase cards in the past year while traveling, so I guess they figure if it's an active card, they will let it be! I have contacted Fox News and CNN. Everyone should let them know we want media coverage on this. I know the average middle class family cannot afford to have a payment tripled. This is an outrage. I may have to file bankruptcy or go to a Consumer Credit Counseling agency. I have always made all my payments on all my debts on time and more than the minimum. Good paying customers should not be treated in this manner. I'll never utilize Chase again.

Folks, I hate to say it, but it's only going to get worse until the Credit Card Bill of Rights goes into effect under the direction of the Obama administration, but that's still a year away. As soon as Chase announces their massive profits, all the other companies will follow until they are federally mandated to do otherwise.

Chase Card Services this week sent notices to its customers that it is arbitrarily raising its minimum payment on its credit cards from 2% to 5%. I, like so many others, have honored my commitment and paid more than the minimum payment for the time I have had my card. As a customer in good standing with Chase, I expect the company to remain faithful to the original terms that were in place at the time the contract took effect. I have owned rental property. If I were to one day notify my tenants that in a month and a half the rent will be raised 150%, my tenants would surely refuse and possibly take me to court. In any case, under the current economic conditions, this is certainly not the proper time to be squeezing one's clients.

I have three Chase accounts with low rates locked in for the life of the loan. I received a notice today stating that the minimum monthly payment was going from 2% to 5% of the outstanding balance, beginning in August. The notice did not describe any method to opt out of this change. One of these was a Citibank account that was transferred to Chase last year, the other was transferred to Chase several years ago. The card member agreement on the ex-Citibank account states that the issuer has the right to amend terms at any time, including the minimum monthly payment amount, but that the cardholder has the right to opt out of such changes by closing the account and continuing to make payments under the existing agreement. I suspect the agreement for the other account may have similar provisions. I don't know if Chase's notice is faulty for failing to address opt out, but it looks like there is the ability to opt out based on the underlying card member agreement.

Well, just like everyone else that has written here, I am being screwed by Chase by raising my minimum monthly payment from 2% to 5% of my balance. I received this offer from Chase about 3 years ago of a 3.9 APR on balance transfers and took advantage of transferring a balance that I had with another bank with a higher balance. I have stuck to the terms and have never been 1 day late on my payment. What Chase is doing is not fair. We, the honest, hard working consumers, need to pull together and not allow this monster to squish us.

I received notification stating that my rate would increase from 2% to 5%. I called and spoke to three different people. The last one told me to call back after a certain date. If it comes down to having health insurance or paying more on my credit card, I choose insurance for my kids! Also, one person stated that Chase wants the card paid off in 5 years, thus the increase. We have been paying more than the minimum, with the intent of paying it off. Obviously, our good intentions are met with poor results.

I received notification stating that my rate would increase from 2% to 5%. I called and spoke to three different people. The last one told me to call back after a certain date. If it comes down to having health insurance or paying more on my credit card, I choose insurance for my kids! Also, one person stated is that Chase wants the card paid off in 5 years, thus the increase. We have been paying more than minimum, with the intent of paying it off. Obviously, our good intentions are met with poor results.

I just received an important notice in the mail regarding my Chase account. It stated the minimum payment will increase from 2% to 5% of the ending balance, which means my monthly payment will double to over $400. I am just making ends meet now as it is, however, Chase said they are doing this so I can pay the balance off sooner even though when I transferred balances onto the Chase card a few years ago, it was stated everything will remain fixed until the balance is paid off. Over the past few years, I received numerous offers to transfer balances from other cards to Chase to consolidate my debt and pay it down. That is what I having been doing and have never been late on a payment, however, I guess Chase feels I am not paying enough even though I have always paid over the minimum payment due. I guess Chase is really trying to stick it to their loyal consumers while they can before the government steps in!

I, too, took advantage of Chase's low interest rates for the life of the loan. Today, I received their notification that my minimum payment due will raise from 2% to 5%, a 150% increase. This is absurd, especially in this difficult economy. My payment will be over $1000 a month! I have adhered to my part of the contract by paying on time, why can't they? I have already been struggling to pay my debt, I have recently been laid off (Oregon has the 2nd highest unemployment rate in the nation). I am going to have to file bankruptcy. Tomorrow, I will call a lawyer to start filing.

Like others, Chase has raised the minimum payment required from 2% to 5%. Seems they are “targeting” the very same “high score" customers they offer a fixed low rate “for the life of the loan” interest rate. I called customer service and the person said “We're trying to help you pay the loan down more quickly.” I said “Why? You earn interest for every month I carry a balance, so why do you care how quickly I pay it off?” She said (and at this point became very hostile) “It's our money that we loaned you and we want it back as quickly as possible.” Wow. That sums it up, doesn't it?

Like many of you, I too have the same thing happen to me. My brother on the other side of the east coast had the same thing happen to him. I had a 3.99% interest rate for the life of the loan. The only way the rate could be increased is if I missed a payment. I have never missed one. It looks as if I will be missing one in August.

Like many others, Chase bumped my minimum payment from 2% to 5%. Going back to the mid-1970's, when I first obtained credit cards, the minimum payment for MasterCard and Visa was always 2.5%. Sometime in the '90s, it may have become 2%. I always paid more than the minimum, sticking to a regimen of a constant payment amount except in bad months. I have a FICO score around 800. I never missed a payment on anything - mortgage, utilities, credit cards. I was only 4 days late on a credit card payment sometime in the last 10 or 15 years. The small print may have said that a fixed rate for life-of-the-loan contract allowed Chase to bump up the minimum payment, but with a general industry history that goes back to the 1970s (never more than 2.5%), who would have anticipated such a thing?

Ditto to everything everyone has already said about Chase's unconscionable decision to raise the minimum monthly credit card payment from 2% of the outstanding balance to 5%. I'm a longstanding customer, never pay late, always pay early, pay more than minimum, etc. It appears that there's an impression this is happening to all cardholders, but my own notice specifically targets "the current APRs and revolving balances associated with your account". What? Chase, you repeatedly sent me balance transfer offers, sometimes several times a month. You named the terms. You offered lower and lower rates, and better and better terms, including an ever-increasing maximum.

I got the same notice in the mail that everyone else did. I remember hearing on the news that some credit card companies would make their money back on the reliable customers who pay on time, but I didn't expect this. Our payments will go up from $890.00 a month to approximately $2,200.00 a month. We cannot make the payments with our other bills. I called Chase and was told I had no options other than to call a consumer credit counselor. I also transferred accounts to Chase because of the low interest rates. We transferred other credit cards, school loans, paid medical bills, insurance, taxes, etc., and checked what our payments would be so that we could pay them. We have never been late on a payment. We cannot file bankruptcy or we will lose everything and we cannot pay 5% of our balances every month. We don't know what to do. We are going to talk to some area banks tomorrow to see if we have any options there. We felt lucky that we both still have our jobs and could take care of our 3 kids, but Chase has found a way to ruin our lives anyways.

I received written notice from Chase Bank on 6/22/09 that my minimum monthly payment was being increased from 2% to 5%. This is a huge 150% increase in the minimum monthly payment. When I contacted Chase, the customer service representative said it was within their legal right to increase the payment. They offered to put me on a new payment plan at a much higher interest rate. This is a scam, a predatory banking practice and someone needs to do something about it. I've never been late on a payment and I always pay more than the minimum payment. This is totally unfair.

Credit card minimum payment changed from 2% to 5%. I called customer service. They transferred me to a department that tried to trap me into saying I might not be able to pay because I was complaining. They offered to fill out a form to see if I qualified for hardship offers. I have had this card since 2000. I never paid late and often paid more than my minimum due. I did, as so many others did, transfer balances to low fixed rates. My payment now goes from $500 per month to $1500.

My mother got the notice her minimum payment will go up from 2% of balance to 5%. She is retired and on a fixed income and can't afford to pay 2-1/2 times her current payment. She only used this card for a balance transfer to a lower interest rate. She called customer service and got the same run around as everyone else here. But they would not offer her the option of a few points more in interest in exchange for the 2% payment. They told her the higher payment was to protect her credit and if she couldn't pay it, they would refer her to a credit counseling agency (another rip off).

Same as many people, I received a notification from Chase increasing my minimum payment from 2% - 5%. I did a balance transfer last year because of the low interest rate 3.99% for the life of the loan.

I received a letter in the mail today changing the terms of my credit card contract. They notified me that my minimum payment would increase from 2% to 5%. When I agreed to take their promotional offer, I understood the rate and minimum payment to remain the same until the balance was paid. This change is not agreeable to me. I feel like I was scammed. Chase needs to uphold their original terms.

Chase has raised my minimum payment from 2% of the remaining balance to 5%. I have 2.99% rate. I owe $13,500 and have never missed a payment. In these economic times, have they lost their minds? Don't they know we are doing all we can to keep our good credit. If all credit cards follow with this policy, I will no longer be able to pay my credit card bills and will lose the 800+ scores I have worked so hard to build. This is what customer loyalty is all about! I think not! What can I do?

I received the notorious raise in minimum payment (from 2% to 5%) and, like others, I have no way to pay the new amount. I have had the card for many years. I have credit score over 700 (and now ready to nose-dive) and have no late payments. I have tried and tried to reach someone on the line they give you when you finally speak to someone on the customer service line. We're in total panic!

Chase got me with a very low 1.9% fixed for the life of the loan on my $114,000 med school loan. I figured I would never find 1.9% anywhere else and save a ton over the long run. Now at a bump of 5% on the minimum payment, there is no way. It’s time to try and go back to the original lender. I’m very sad.

My wife has had a Chase card for a long time, never late, excellent credit, etc. and now faces an increased monthly payment to 5%. I have read many complaints by people who don't know what to do. Here is my suggestion. Take the action to court. That's what the courts are there for!

I was informed today that my monthly payment effective Aug 1, 2009 was going up from 2% to 5%, increasing my payment from $82/month to $210/month. I am on a promotion rate until paid. I have been laid off for 10 months and explained that I could not pay this amount and I asked if other terms could be made. I was told nothing could be done and there was no one else that I could talk to.

I took advantage of one of those promotional check offers to purchase an SUV at a very low interest rate, better than I could get from the car dealership and have been paying out the balance monthly to the tune of $700+ a month. Recently, I received a notification from Chase that effective in 30 days, the minimum monthly balance percentage required will increase from 2% to 5%. This takes my payment from $703.00 to $1758.00 per month. This amount is larger than my house payment! How can anyone in this economy afford to take a $1,000 hit monthly? If I am not able to pay this additional $1,000 per month, they will escalate my interest percentage from 4%+ to some ungodly number and could potentially close the account. Their notice blamed low APRs on the situation, but it was their decision to send out the promotional opportunities.

In regards to Chase now raising the minimum monthly payment from 2% to 5% for those of us who accepted their low 3.99% and 4.99% cash advances over the past year (even for those of us with perfect payment records), we should all be emailing our respective congressmen as well as the White House with what Chase is up to now.

Well just like everyone else, I’ve been with Chase for years because they have bought up so many banks. We always paid our bills and now we have 3 cards going up to twice as much as we were paying. We had made it through the economic crisis and we’re not adding to our debt. We were able to pay our bills but not this actually and honestly cut down on the food coming into the house.

I've had a Chase credit card for years and have a low interest rate of 4.99%, until the balance is paid in full. My minimum payment is $314.00 per month and I always pay $380.00 (more than the minimum amount due). I've never been late or missed a payment. This balance is $15,500.00. I have several other credit cards with balances, but low fixed interest rates due to having my own business and being very responsible with my credit. I just received a notice today that Chase is raising the minimum payment due from 2% of the monthly ending balance to 5%, so my minimum required payment will jump from $314.00 to $785.00! This is absolutely unjustified! They make money off of me every month, I have a 745 credit score with zero late or derogatory. I should be viewed as the ideal customer! This increase happens on August 1st, so hardly any notice at all for me to do anything. I am freaking out!

I got a notice of minimum payment increase from 2 to 5%, no opt out option. Accounts are low interest fixed for life rates, excellent FICO and no late payments. It would cause my payment to go from $170 to $420. Two calls to customer service got me "sorry, nothing we can do". Finally, I got a supervisor who told me they had to do this by law, nothing they could do. I asked her what law, she said the new credit card regulations going into effect in 2010. I told her those laws were to protect me and did she mean the bank had to pull every charge they could before the laws went into effect? She didn't like that. I told her I had already contacted AFIL, BBB, Consumer Affairs and National Consumer Law Center and OCC, CBS News and CNN. When I asked her to speak to someone over her, she said there was no one.

We received a revised Card Member Agreement from Chase raising their minimum from 2% of the balance to 5% of the balance. This is outrageous. We have two credit cards at a low 4.99% for life of the balance with Chase and one Chase card at 2.99% for 12 months. We used them for debt consolidation from higher rate cards. We do not use the Chase cards for purchases. We always pay slightly above the minimum balance and have never missed a payment. Please do something about this. We don't want to default but we are finding no alternative. Our payment will go from about $300/month to $750/month.

I have been a Chase customer for many years and never late! However, I too, received the notice that my payments are going up from 2% to 5% of the balance, unaffordable given the current economy and difficulties in making ends meet. When I spoke to Chase today, they explained there is nothing they can do at customer service (and no manager!). I have to write, which I will. I cannot afford these payments. I will default on these payments if the minimum payment goes up this much. They will not listen to me and say they can't change it back.

Under Washington Mutual, my payments were divided equally between the cash advances' balances (which carry a higher interest rate) and the purchases' balance.

Today, I received 3 notices from Chase bank that my minimum payments will be raised from 2% of the amount due to 5%. This is an unreasonable and unfair increase of several hundred dollars a month that I simply will not be able to pay. As of today, I have a perfect payment record and an excellent credit score; but with this increase, I will be forced to default on my 3 Chase accounts and there's nothing Chase will do to try to prevent that. I've spoken to them twice today to try to circumvent the inevitable, but I was told both times there is no opt-out option and no recourse.

Like the others, I too have received notice that our minimum payment will go from 2% to 5% on August 1. My advice is don't panic but organize. Besides, right now, they have up to 45-minute wait times to talk to someone who will just try to sucker you into taking a higher interest rate. I have filed a complaint with the OCC, FDIC, my US senator, my congresswoman, and my state attorney-general.

Effective August first, Chase credit cards is raising the minimum monthly payment on existing credit card loans from 2% of the card balance to 5% of the credit card balance. More than doubling the monthly payment the borrower originally agreed to pay is completely unethical and a violation of trust between the consumer and the banking institution. It is my hope that as a consumer advocate, you can attract media or political interest to prevent this injustice from happening. This 150% increase in minimum monthly payments on existing loans will cause undue hardship on the average American household and has the potential to bankrupt tens of thousands of people, and financially cripple hundreds of thousands more further spiraling the country into a recession.

I have three cards with Chase. On June 23, 2009, I received a change in terms for each of these three accounts stating the minimum payment would be increasing from 2% to 5% of the ending balance. Over the years, I have consolidated most of my debt to these cards because Chase lured me into their net with promises of fixed rates for the life of the loan and 2% minimum payments. They said I had earned these rates as one of their "best" customers.

They raised my minimum payment this week from 2% of balance to 5% of balance, just like a lot of people apparently. So now, I have $300 a month increase in payment; I can't do it! This issue needs media attention! I've notified my congressmen and senators, but this needs media attention. Anyone knows how to get it?

The idiots who received federal financial help and who is retaliating against American citizen card holders for the New Federal Credit Card Law is now demanding that I increase my minimum of 2% monthly payment to 5% minimum monthly payment after suckering me into a prepaid balance transfer fee for small interest rate for the duration of the transaction on 2 different Credit Card accounts with Chase Card services!

Chase raised from 2% to 5%. This is what will happen. I am a victim of this economy--job and unable to find one without 100% commission. I will be unable to pay, period. End of story. Why didn't I get an opt out just like all the others? My credit rating is 760, and I've been able to maintain that through all of this. This is the last straw.

Chase Bank has raised the monthly minimum payment requirement from 2% to 5% on a pre-existing low interest rate loan, in which I have always paid on time. I want to opt out, and Chase Bank says no. No is rarely ever said when it comes to opting out. I therefore want arbitration. Please join my Chase Bank Protest. This will completely ruin my credit when I can't afford to make the additional $270 a month increase in payment and cause me to lose my home as well.

I got a notice that my minimum payment went from 2% to 5%. I have a low APR of 5.53 until it is paid off. So I figure they are doing this because they can't do anything about the APR. My payments are going from $219 to $549. I won't be able to pay this every month.

On June 23, 2009, I received a notice from Chase Card Member Services indicating that as of August 1, 2009, the minimum payment on my balance was being raised from 2% to 5%, a 150% increase. I called customer service and was told that there was nothing they could do. I have been a Chase customer for more than 20 years. I have never missed a payment nor been late on a payment. I always pay more than the minimum due and have always declined when they have invited me to skip a payment. I cannot afford this new higher payment and it is likely to put me in default and destroy my good credit rating. Is there any thing that can be done to stop this outrageous practice?

I used low interest rate balance transfers for life of the loan and have met all obligations set forth. But now, they are raising my minimum payment from 2% to 5%. This will more than double my payment. If Chase was unable to carry the low interest loans, they should have never put the offer out there again and again. I view this as a bait and switch con game. I have honored my end of the contract, do they really want people to default on the loans they have been paying diligently on? This is going to create a financial hardship and I honestly don't know if I will be able to swing it. Not to mention, I have lost all faith in fair business practices.

I received the notice from Chase credit card in the mail yesterday about the minimum payment going up from 2% to 5%. I have had my credit card since 1994, in good standing, never a missed payment or was I ever late. I took advantage of balance transfer offers with their life-of-the-loan low interest rate offers of 2.99, 3.99 and I think 4.99. I used the card as debt consolidation and some pretty unexpected things came up where a substantial amount of money needed to be paid immediately.

I have read the forum and see I am not alone in that Chase, whom I have been a great customer, has duped me. They did the same to me and raised my payment from 2% to 5% for no reason. I have good credit and always pay my bills on time. My choice is to pay the increase or have my low rate raised to 12%. A lose, lose situation.

Same problem as everyone else! I’m a good customer for 10 years. I have a 4.99% interest rate for the life of the balance and automatic deduction from my checking account so it's never late. I make no other purchases with this card, so their plan to make it up by collecting a higher interest rate on new balances while my payments go towards the "intro" rate backfired. Payment is going from 2%, $514 to $1,286 in August. I was told by Chase that they needed to get their money back quicker and that this was for all cardholders.

Like so many others this week, Chase raised my minimum monthly payment from 2% to 5%. I believe it was the good old "bait and switch" scheme on their part. Since they could not raise the 3.99% interest rate they got so many people to borrow money with to pay off higher interest rate cards with, they raise the minimum payment by 150% knowing full well that many people will not be able to make the new monthly payments. As such, they now can and will raise the interest rates to the default levels approaching 30% APR. Most likely, this was planned all along to get people to miss payments so they could raise the interest rate on the balance! I was considering refinancing my house using Chase, but I now know better to have any dealing with them. Fortunately, I will still be able to make my new minimum payments so they will be out of luck with me and will only accomplish losing a long term customer (one who always make his payments on time).

I as well received a notice that my account with a fixed rate of 5.99%, till paid in full, will go from 2% to 5% on August 1, 2010. I called and told them this was crazy, I have never been late and always paid on time. I have always sent in more than required by minimum due. All they heard was I was not going to pay. I could qualify for a hardship payment fixed at $247.00 a month instead of $435. It would go from $160.00 minimum payment. My interest rate would also go up to 15.99% and they would cancel my card, due to being in default on my account. They are trying to put us in the poor house. If we default, they can add extra fees every month. This is just wrong.

Chase sent me a notice stating they were increasing my minimum payment due from 2% to 5% of the ending balance on my monthly statement. This would make my payments increase from $276 to $690 per month. I believe they are doing this because I have an effective rate of 5.57% until balances are paid in full. They are trying to make cardholders unable to afford the payments in order to get them to default and Chase would then be able to increase their interest rate.

I, too, got the notice that my 2 Chase Cards minimum payments were going from 2% to 5%. Reading the fine print, they justify this by saying that because of my low fixed interest rate, they have to raise the minimum to maintain their "profitability". I took out this loan because it was offered a way to consolidate my debt at a manageable amount.

I was informed my rate will be going from 2 to 5% on minimum balance. My payment will increase substantially. These were low interest transfer loans APR of 4.99%.

Same thing! I have had a low 4.7% card from Chase for many years and have always maintained it carefully. Today, I received a notice from Chase that my minimum would go from 2% to 5%. While this will be hard, in some ways, it will be good because I'll pay the card off sooner. After that, I will never use any Chase products again! Please get the word out: do not bank with or use any Chase products!

I just received a notice from Chase increasing my minimum payment from 2% to 5%. This is absurd at this current economy. I will be considering Bankruptcy since I need to make sure that I can still feed my kids and send them to schools.

I too received the notice about the minimum payment raising from 2% to 5%. Like many others, I have a very large balance at a low locked in until paid rate. I have been a loyal customer of Chase who has always paid on time and usually over the minimum. My current payment is $640 per month and will increase to $1700 per month. I cannot absorb that big of an increase. I am very angered as I entered into an agreement with Chase based on specific terms that I knew I could handle and I have always held up my end of the bargain. It isn't fair that they can change the terms without me having to agree and without me doing anything wrong. I asked about closing the account, thinking that would lock in the original terms, and I was told that if I asked for it to be closed, it would be due in full in one month.

I just received a notice in the change in the minimum payment. They are raising it from 2% to 5%. I have a low interest rate, good until the loan is paid off. I have not defaulted on any of my payments. How is it they are allowed to charge you a few to transfer your money to a low rate that is good for the life of the loan and then now allowed to change the terms of repayment?

They raised my payment amount from 2% to 5% on an account with no late payments or problems. No other accounts have problems either. No reason other than they are greedy. I will be considering Bankruptcy since I need to make sure that I can still feed my kids and send them to schools.

I received a notification that my minimum monthly payment is increasing from 2% to 5% a month. This is a 150% increase on my minimum payments or an additional $750 a month! I spoke with them about this as I have never been late in any of my payments and actually pay more than the minimum in one of my two accounts to bring that debt down faster. The only option I was given (aside from selling my body parts) was to close the account and pay the balances within a month! My current interest rates are 3.99% and 4.99%, and since they can't raise my contract, they are trying to force people into defaulting so that the rates can be increased. This is a preemptive strike from Chase before President Obama passes legislation to stop their predatory practices.

As a loyal credit card customer to Chase Bank, imagine my surprise when they changed the payment due date without any notification. This was done while I was in the hospital during my daughter's open heart surgery. Therefore, the payment ended up being late. As a result, my interest rate went up to 29.9%. Upon speaking with a representative, they assured me that if I made six on-time payments, my interest rate would be lowered. Ten months later, they insist there is still nothing they can do and the interest rate will remain. It is my belief that Chase is engaging in deceptive practices that hurt consumers.

We have a Chase credit card account and about two years ago they sent out a mailer urging me to consolidate my debt onto their card with a low minimum payment and low finance charges. We put several credit cards onto theirs and have missed no payments and have had no problems. Yesterday I got a notice in the mail that they were raising the minimum payments from 2% to 5% of the outstanding balance. This would raise our payments from $411 to $1050.

I was charged a membership fee of $75 on 1/1/2009. My account was closed by the bank on June 6 because they said, “The balance owed on the revolving account id too high.” Although amount owed on the account closed was only $8.64 on a $15,000 credit line and no payments had ever been late. The bank states that the fee is non-refundable because I did not notify them that I wish to close my account within 30 days of the date they mail me my statement on which the annual fee is charged.

I received the notice from Chase regarding the increase in minimum payment due from 2% to 5%. I have been a credit card holder since 1999 or so, have always paid on time and had agreed to a 4.99% rate for the life of the loan (consolidated other debt) and a 2% payment. The new policy will increase my $185 payment to $462 - that's $277 more per month when I am already struggling in this economy.

I took advantage of a low interest rate offer and consolidated. I have been paying on time, never late with the intention of paying off the entire balance. My payment will go from $410 to $1000 a month. I will not be able to pay it.

We received a notice from Chase increasing our minimum payment from 2% to 5% beginning August 1st. We had a guaranteed locked rate for the life of the loan as long as we're not late on a payment. I take my credit very seriously and even with losing my job last week, we were still cutting back everything including food and gas to make our payments and honor our commitments.

Like so many others, I too received notice in the mail yesterday that my minimum payment will now be raised from 2% to 5% this coming August. I haven't called to complain as I am well-versed in the rudeness of Chase customer service and already realize that it is a worthless endeavor to attempt as it will get me nowhere in regards to reversing these terms.

I also was notified that they are raising my minimum payment from 2% to 5%. That's a 150% increase. I transferred two other cards to this account because of the "Great Rate" with Chase's urging to take advantage of it. Dire economic disaster.

I received notice today of minimum payment going from 2% to 5% on my low fix rate for life balance with no opt-out! Some consumers had an opt-out option included, mine did not. I always pay $200 more than the minimum each month so I knew when it would be paid off. Now, I will need a loan to make the extra amount each month until it is down to what I was paying then. I am going to milk it forever and never pay more than the minimum just to drag it out on them! I will never use the card again. My payment went up by 250%.

Same story as everyone else. I have a few Chase CC. I received the notice on two of them today raising my minimum from 2% to 5%. I, too, have 4.99% interest rates on the cards until the balance is paid. I've never been late and have excellent credit scores. So, the minimum payment was $645 per month and now it will be $1575! I heard about their immoral practices several months back so I was actually watching for it. I will try to pay for now but if I ever get them paid off, I will not do business with Chase again.

I received notice on June 23 that Chase was upping my minimum from 2% to 5%. I had been paying more than 5% until my April statement, when I paid around 4%. I was starting to build up my cash reserves. The increase is not a big deal for me. I'm just glad the NY Attorney General got them to knock off the $10 monthly service fee. Also, my electronic payment for the April statement disappeared. Thank God, I pay on the day the new statement comes out and follow up on the payment. If Chase had gotten away with that, my rate would have gone from 3.9% to 19.9%!

I have a Chase Credit Card with a low 3.99% APR. Since they cannot raise my rate, they more than doubled the minimum payment from 2% of the balance to 5%. I was informed today by mail. I had combined my bills due to their low rate. I have always paid on time and last month I had an option to pay 0, I paid my regular amount anyway. With this payment being raised I will not be able to afford a new GMC truck purchase this year. The banks get the government bailouts and they do not help their customers. Due to this, I will switch all my banking to a credit union.

Chase sent me a notice today notifying me that my minimum amount due would increase to 5%. This changes my payment from $466 to $1,145 per month. This is outrageous! I was basically told that they could offer me a 5-year payoff at more than my minimum now and extending the length of the time to 5 years. How can this be legal? They were not able to increase my interest rate since I was in a fixed rate and I always pay on time and more than the minimum. Something needs to be done about this. Where is all the stimulus money? I feel that this is a way for them to make more money on the consumer--causing them to default and deal with increasing interest rates, late fees and over the limit fees. Please help!

I also received a notice that Chase is increasing my minimum payment due from 2% to 5%. I called and was told that there is nothing I can do. Like others, I have always been on time with payments. This is so unfair.

I got a notice from Chase, and so did my sister who lives with me, that they were raising my minimum payment from 2% to 5% effective 8/1/09. We have a total of seven credit cards from Chase. I called Chase and the supervisor said it was because of economic situation. We cannot pay the difference every month for these bills. For example, if you owe $9,000 on one card, you have been paying around $200.00 and now, you will pay $500.00 and that is only one card. They lured us in for 10 years by giving us low 3.99 or 4.99 interest rate for the life of the loan. And so we thought we were protected and did balance transfers from other companies to secure our future. We did not even use these cards for purchases, just balance transfers.

I just got off the phone, 1 hour and 20 minutes after I first dialed. I was offered a 5-year consolidation plan. Basically, they raised my rate from 4% to 6% and closed the account, but my monthly payment of $330 remains the same. I can't say I'm dissatisfied. Debt sucks!

I can't say that I am surprised. I also received a notice today, that my minimum payment would jump from 2 to 5 percent! In my case, that's from $360 to $900! Needless to say, I can't afford that. I called customer support and spoke to someone from India who told me I didn't have the option to close the account and pay off my balance at the current terms and conditions (3.99% until paid in full). I got bumped to his supervisor, another Indian but with better English proficiency, and got told the same story. I told her I couldn't afford it, and she transferred me to the Hardship Dept. As I write this, I have been on hold over an hour, listening to an irritating loop that replays every 20 seconds. And, I swear, the loop says that my call may be recorded or "monstered".

Chase announced that they are raising minimum payment from 2% to 5%, more than doubling my minimum payment, which I cannot afford. I consolidated all my cards to save money based on an earlier offer and now, they are changing the rules because they can. This is wrong and will force many into bankruptcy or severe hardship. A class action is likely the only way to make them honor their original terms. Please help. I just got the notice but my payment will go from $500 to $1,200 and I cannot afford that. They will likely raise my interest to 29% and keep me in debt for life.

I received a letter from Chase raising my minimum payment from 2% to 5%. This is totally unfair and unacceptable. My monthly payment will more than double. I wonder how much interest they will get from me from a bankruptcy ruling.

I received a notice in the mail that my credit card payment was going up from $180 monthly to $435. I have a very low fixed interest rate on both cards and since they couldn't raise the rate, they raised the payment to 5% of the balance. I am retired and this means that I will be not be eating very much in the future. I just retired and I had planned everything out. I have always paid my bills on time and planned to continue to do so. This $255.00 extra is my grocery money. I don't know what to do. I feel sick just thinking about it.

The same thing happened to me today. They raised my minimum payment from 2% to 5%. That's a 150% increase. This is unfair in an environment where they are borrowing money from the federal government at 0.25%, and getting all sorts of other government assistance (bailouts and loans on very attractive terms). I have filed a complaint directly with the FDIC at **.

I too received the notice today from Chase Credit Cards regarding the increase in the minimum payment from 2% to 5%. I was told by customer service that it was due to the poor economy and was referred to their economic hardship dept. There I was told I could possibly renegotiate a lesser monthly payment but my interest would go from 3.9% to 21.99%. I was told that out of over a billion credit card holders, 850,000 were affected by this change.

Like Jack of Texas, I have $40,000 in credit card debt with Chase at 3.99%, which by contract they cannot change. Now they increase the minimum payment from 2% to 5%, arbitrarily and without explanation. This increases my required payment from $800 to $2000, which will be impossible for me to do. If I can't make a payment, my interest rate would go to about 23%. Strangely, by their new rules, the minimum payment would now be about $1000, but at an interest rate that will never allow the debt to be paid off. What did they do with their stimulus money? I'm going to ask Mr. Obama, Max Baucus, my Senators, and my Congressperson and the New York Times. Perhaps they can explain it to me.

On Tuesday, June 23, 2009, I received a disclosure through USPS from Chase regarding "Important change in terms notice enclosed - Please read". Out of curiosity, I decided to read the disclosure only to find that the change in terms were very unfavorable for myself as a cardholder. I personally do not carry a balance on my Chase card but still would prefer to keep my interest rate at a reasonable level. This notice was to inform me that, "The standard APR for purchases and balance transfers will change to a variable rate: Prime Rate plus 15.99%, which as of May 17, 2009 would be 19.24%."

I have had a Chase card for many years and have a fixed rate loan (about 4.7%) until the loan is paid off. I have always paid on time and paid more than the minimum due. I have never been late on the card (or any other card). I got a notice in the mail today from Chase and they will be raising my payment from 2% to 5% in August. I guess they want the money back as soon as possible in these distressed times that adds about $600 to my payment. On the bright side, it will be paid in about two years.

I just received the notice in the mail yesterday about the minimum payment going up from 2% to 5%. I have had my credit card since 1999 in good standing, never a missed payment. In the past year, I took advantage of balance transfer offers with their life-of-the-loan low interest rate offers of 5.99% and 6.99%. I basically used the card as debt consolidation this year in lieu of the economy, wanting to close some other accounts and just use the Chase card to pay this amount down. I am horrified at the new 5% minimum! This will increase my payment by about $475 a month, an outrageous amount! I feel duped that I took advantage of using this card as a debt consolidation tool. I am also trying to qualify for a home loan and this will of course, put my debt to income ratio completely out of the ballpark to even be considered for a loan - that is, if I can actually make the payment! And that's another thing, how do they expect people to be able to make these payments? Are they hoping people will default?

I have a Chase Visa credit card that I have transferred money to to pay off at a 4.9% interest until paid in full. It has a 2% of the balance due each month. I have received a change in terms today, that in August will be 5% minimum due on the balance. They have no option to opt out and pay the balance under the existing terms. This could put me in default since it would cause my payment to more than double each month. I do not want to use the card. I just want to pay it with the terms I agreed to when the card was issued. This is outrageous not to give consumers an opt out option on change in terms. Being on a fixed income, this could prove to be an economic disaster to many consumers. Please take action.

I received a notice today that my minimum monthly payment will increase from 2% to 5% beginning August 1st. I have a balance on this card and a 4.99% for the life of the loan interest rate. So they now want me to pay more than double my minimum payment! How can they do this? Do they want us to default on our cards so they can increase our interest rate? Bad practice! Bad business! With this increase, my minimum payment will go from $323.00 per month to $800.00 per month!

About 6 months ago I got a call from a Chase bank representative pushing a deal at 3.99%. I borrowed $5,000 to pay off higher rate debts and paid a fairly high fee. I think it was around $250. The 3.99% was to be until the balance was paid. Today, I got notice that the minimum payment due will increase from 2% to 5%. When I called to find out if this was for real (this is quite a scam), I was told that I should buy identity theft protection from them. When I told the man that I did not want to buy anything, he hung up on me. I called back and spoke to a woman. She did not try to sell (scam) me anything but she did say that if I did not want to pay more than double, maybe I should look at other options to pay off the balance. Had I known that I would be put in such a hardship by Chase bank, I would have told the man that called to scam me six months ago to go straight to hell.

I have the same problem as others. Very low, "lifetime" rate resulted in a monthly minimum payment change from 2% to 5% of balance -- a way to force some into default, in my view. I was offered a 7.9% rate to keep the 2% payment, with no guarantee, this would remain in effect either. They stated that they were relying on OCC guidance to increase customers' principal repayment amounts and avoid negative amortization. My payment is already 90% principal because of the low rate and the higher rate offered is in direct opposition to the quoted guidance. I believe their quoting the 2003 guidance qualifies as a deceptive practice. I have filed a complaint with the OCC and suggest others in the same situation, do as well.

I received a notice that my minimum monthly payment would increase from 2% to 5%. I have consolidated all my credit cards into 3 cards, two being Chase cards. 90% of remaining balances are 4 to 6%. I called customer service and they advised that there was nothing they could do about it and that they had to recoup the money that they had lost in last 9 months. I asked what I should do since my payment would increase from $500.00 to $1400.00 on one card and $350.00 to $850.00 on the other and there was no way I could handle that. They transferred me to a phone that never answers. I have tried back numerous times to no avail.

I got the letter today saying they are raising my minimum payment from 2% of my balance to 5% of my balance. I can't pay it. I will continue to make my payments of $100 over previous minimum until they raise my interest rate and then I will have to quit paying. I have excellent credit and have had this card for more than 10 years.This is totally wrong and should be illegal. Where do we turn for help? This will ruin my credit that I have tried so hard to maintain and it is through no fault of my own.

I have had two Chase credit cards for quite a few years. One with no balance at all, and the second one with a very high credit limit, that I have used in the past to make purchases and paid off completely several times--and it also was without a balance for several years. Last year, I was enticed by their balance transfer offers of a fixed percentage rate until paid off and transferred my other cards to Chase, resulting in a fairly high balance. I must note that I have never missed a payment or paid late.

I received a notice that my payment would increase from 2% to 5% of my balance, beginning on August 1, 2009. This would raise my payment from $247.00 to $619.00 a month! We cannot afford this, we do good to pay $247.00. We have done business with them since 1993. We always paid our payments on time and never late. Sometimes, we even try to pay a little more than the minimum payment ($280.00). They told me they did this to all of their customers!

I received notice in mail that they are changing our credit card terms and requiring 5% of the balance for payment instead of 2%. I have never been late. I always paid more than required and they are not honoring the terms of this balance transfer. When I called, I was treated as though I was trash and told “Too bad, pay it or we will send it to collections.” I have three accounts with Chase, two of which I owe no balance. We pride ourselves being able to pay bills on time. They have to honor their agreement! Help. We will not eat. This will increase my payment three times the current amount. It has caused stress due to the fact we did nothing to violate this contract. How can they do this? We have just cancelled our vacation and will hit for our deposit. This is crazy and totally insane.

I am writing in reference to the three active credit card accounts that I have with Chase. An incident took place today via telephone with two of their representatives in the credit department. I was recently informed via mail without reason or clear justification that the credit lines would be cut down to basically the existing loan balance carried on each--essentially shutting down my use of my card.

I also received the Chase "notice in change of terms" letter. I have had a 4.99% locked in rate from several years ago. I pay on time all the time. I was told by Carol ** (wouldn’t give last name) that the Office of the Comptroller of Currency (a government dept.) told them to raise their minimum payments to clear their books.

Chase has increased the minimum payment due for 2.50%! That's almost tripling the current amount (currently at 2% of the outstanding balance increasing to 5%). I have never been late on the account nor have I ever gone over the credit limit. It's the exact same comment I've read from others; since I'm locked at 4.99% for life. They want the money back quicker. Poor Chase. With all that TARP money and their borrowing rate lower than ever in history, how can they afford to honor their contract with me? How is it that they can change the terms of the contract when I haven't breached it? I guess this wasn't one of the consumer protections in the Credit Card Accountability, Responsibility and Disclosure Act.

I called Chase Bank several times about my credit card to advise them that I was out of work at the time. Then, I found a job in November 2008 so I called Chase bank to see if I could work out a deal with them until I start getting pay checks and working. On or about January 8, 2009, Chase Bank turned me over to a collection agency called Frederick J. Hanna & Associates, P.C. They filed an arbitration against me and would not work with me.

I have been a Chase Visa customer since 1993 and have never been late. Over the years, they have sent me dozens of promotional checks to entice me to spend on my visa. I have done so and now I just got a notice that my minimum payment will be 2.5 times what it currently is. From $461 to $1152. I used the checks based upon the knowledge of what my monthly payment would be. To arbitrarily change the minimum is inexcusable. The charges on my account are at a 4.99% interest rate. I believe this is a blatant attempt to induce a default on my account in order to raise my interest rates. My current 4.99% rate is guaranteed by the rules off the promotion so they are going through the back door. I called the card member service number listed above and Lewis said I must write to Chase card member services.

I have a Chase credit card with about $16,000+ debt. I received a notice that Chase is changing the minimum payment from 2% to 5% of the balance, which would raise my monthly payment from $333 to $843 per month. I called and told them that there is no way I can make that kind of payment monthly. I have a very good credit, a FICO score of 798. I pay my bills on time and have a low interest of 4.99% with them.

I recently received a notice that my minimum payment due will increase from 2% to 5% of the total ending balance. I called Chase to discuss this but received no helpful assistance and was referred to the hardship department. I believe the change to my minimum payment is because I have balances on fixed rates that should not change until the balance is paid in full. The 5% rate will force me to pay about $500 a month than before. I am a student on fixed income and I am going to find this change very difficult to make, if not impossible.

We have A1 credit rating, and with the new rules in place, they cannot raise my interest rate so they have raised my minimum payment from 2% to 5%. We have a 3.99 fixed rate until the balance is paid off and I guess they don't like that we have never defaulted so they are getting us another way. Our payments have gone up by 250 percent. We have always paid more than the minimum payment. This is completely uncalled for and unfair. What good is a contract if one party can change the terms whenever they want and the other has no recourse? Congress has recently passed laws that prohibit this but the credit card company says that it isn't in effect until July 2010.

I received a notice in the mail of changes to my account. The key change is minimum payment due will increase from 2% to 5% of the ending balance on my monthly statement but will not be less than $30, unless the total balance is less than $30. I was informed by the supervisor that there is no option to opt out of this change and that there is nothing they can do, except have me contact their Hardship Department.

My wife had accounts with WAMU. They gave her a visa card. She put my name on the card, which I have used for several years. My wife died in February of this year. Now Chase Freedom Visa, I do not follow in a timely manner due to the grief the process to transfer the account to my name. Last week, the account was closed. I am attempting to reopen the account in my name. In the meantime, the 19,000 points we had accrued have disappeared. I have been told that since the card was in her name, even though I had used it for several years, the points "could not be transferred to me or her estate". Chase credit card and banking has just lost my business. I will transfer all IRA accounts to other banking institutions upon maturity.

I have A1 credit rating, and with the new rules in place, they cannot raise my interest rate. So they have made my minimum payment from 2% to 5%. I have a 3.99% fixed rate until the balance is paid off, and I guess they don't like that I have never defaulted. So they are getting me another way. Now, my payments have gone up by 150%. I really don't know how I will cover such a huge increase in my monthly balance. Payments will go from approximately $260 on 2 cards to approximately $600.

I closed my Chase Credit Card accounts in late March 2009 with a balance of $1,228.93. My next statement had the following quote. "Your account is closed. Please continue to make monthly payments by the due date until your balance is paid in full." I paid the balance in full in 4-23-2009. This included interest of $20.40 and a $39.00 late fee for paying my March 2009 bill 1 day late. The one day late was due to switching my account from paper to electronic statements. Never in my history was I ever late with Chase. They would not reverse the charges so I closed three accounts.

I was making my payments on time to Chase. I had 0% financing, I did not receive a statement, and missed a payment. I called Chase reporting the fact that I had not received the statement and needed a due date. I was informed that my interest rate had gone up because of the missed payment. After explaining the situation and making the payment, as a one-time courtesy, they reinstated the 0% APR. On the following month, I did not receive the statement again. I called and was given the same routine. I have not had problems with any of my mail but Chase.

I paid off my balance about a month ago. Two days ago, I made a purchase for $150. I tried to pay on their online site but it takes a 2-4 days for any transactions to appear. I got two different transaction fees: a small one ($1) for the previous balance of $1,400 at 10% and a larger fee $3 for having a $150 purchase two days on my card. They told me I pay for my interest as it accrued last month then they told me I'm pre-paying my interest (finance charges) in advance before it accrues this month (with no grace period). To add insult to injury, the minimum finance charge is $1 per month. This might end up being a perpetual ongoing nightmare of interest debt! This is usury. According to the representative, they are double dipping by taking my interest from previous and my interest in anticipation for the current cycle, collecting it at one time.

I was offered by WaMu Bank a credit card with a low interest rate a few years ago. WaMu now has been taken over by Chase Bank. I lost my job last year and it caused my financial difficulty. I recently just got a job. I had one-time late payment in March. Chase Bank increased my interest charge to 29.99%. I called the customer service and the rep was very rude to me. She basically told me this is their new policy and she can't help me for that. She then hung up without further explanation. This is like a "loan shark" now—bank with a 30% interest. This is not helping us in this tough time, but they are ripping us as much as they can. I owe about $4000 with Chase. With 30% interest, it is more than $100/moth interest. My old interest rate is less than 10%. This is like 2 times more.

My payment was due April 5th. We use online bill pay to pay our bills and the payment took longer in its processing than normal. They received the payment on April 7th. I was never late before and have not been late since. My once pleasant APR is now 29.99%. They were nice enough to reverse the late fee, but refuse to use any common sense or good judgment to retain a historically and present good client that actually pays her bills and re-adjusted the APR. I went through two anti-customer service agents who touted the company line well and finally got to their anti-customer service manager, Tristan, who soundly touted the same borg-like, "we can't actually think and make good business decisions" line and then quite finally hung up on me. Mind you, I never used profanity or raised my voice to these people. I simply was presenting a strong argument they had no reasonable recourse for, so they just had to hang up. Nice one Chase. I will have that account paid off next month and will never, ever use Chase again.

I had WaMu credit card at 17 APR. Chase took over and my APR is now 39.99. I had a late payment with WaMu but they did not raise the APR. When Chase took over, they said they did not receive my online payments and charged late fee then put me over my balance. I called a few days later to raise my credit limit, to avoid the over balance fee and paid them enough to cover it and was told, that stopped the over balance fee. Lies, all of it, I still had to pay fee.

I called due to the fact I had a late fee for June 2009. I paid $150 more than the minimum amount on May 22, 2009. The company informed me that since I paid an amount before the billing cycle, it went to principal and not my payment. I paid early and extra trying to pay of my card and I got penalized for it. This is not right. They charged me a $40 late fee for June 2009 when I paid that payment on 05/22/09.

My bank Washington Mutual was taken over by Chase. I had savings, checking and two credit cards with them. Within months of the takeover, my credit card interest jumped from approximately 12% to 29.99%. I made an error in online banking and paid one credit card twice, which made it appear that I was late on the other account. When I got the statement showing the increase, I was outraged.

They want to raise my rate by 10%. I say no. I'm going to close the card. I'm dumping them.

Chase arbitrarily raised my APR by 6 points without any justification. I have always paid off my bills on time and never had any late payments. Their justification was that they needed to maintain profitability on my account.

I started off with a credit line at $5,000. They lowered my credit line down to $4,400 then canceled my card without telling me. They cleaned out my checking account by taking what they wanted. I have no checking account and I almost owe the company double now. I hardly owed anything. Now, I owe twice the amount. How do I pay them off when I have no money?

Chase was the card holder for Circuit City. I had answered a request to stop bill mailing and continue with online services. Chase changed my due date earlier and charged late fees. I noticed when I paid online on typical due date. I called with response of charges would be dropped. The following month charges were not dropped and the due date was still earlier with another late fee added. I still made the payment. The third month, the same. I sent a letter demanding an explanation, there was no response. I calculated the amount due and paid off the account online, minus the late fees. I sent certified letter, stating how I came to figure and requested account closure with favorable report. The response was; unable to process request as account had been closed. Months later, I am receiving numerous harassing calls.

They took over a company I had a credit card with and stuck me at 31% APR, which is crazy. My payments are huge for only a 5k cc debt.

the month's account balance) and, without any notice to me of the failure of that payment, a $39 returned payment fee, a $39 late fee, and a finance charge for the unpaid balance got added. The only notice is the next statement.

I got laid off in February, and just recently, I fell behind on my payments. My interest rate is 28%, and the card is closed. So paying it wasn't a priority. I tried working with Chase over the phone to work out some payment arrangement, at least temporarily until I get back on my feet, not before an associate told me that "I agreed to certain terms before I signed up for the card, so the reason why I couldn't pay was irrelevant." One girl I spoke to, who was very pleasant, put me through to the payment department to inquire of payment programs while I'm laid off. I was then told that my debt-to-income ratio was too high. Really? On unemployment? Who woulda thought. Of course, anyone's debt-to-income will be too high making less than $250.00 a week.

They raised my rate from 9.99% to 25.68% and I wasn't even late on my payment. My finance charges were $40 a month to $104.54.

Chase Bank has the worst integrity of any bank I've ever dealt with. I was a loyal faithful customer of WAMU for years and Chase took over and ruined our relationship. I always paid over the minimum due and was an excellent customer with WAMU. I went from a fixed 8.99% interest with WAMU to a 27.24% interest rate within three months at Chase and they lowered my limit. I closed the account due to corrupt billing methods and they never batted an eye. It doesn’t matter to them because they have just increased their interest income by two more people. I am now having to pay back triple the interest for years that I wouldn’t have while with WAMU. I also think that Chase was one of the banks that the present administration gave bailout money to. This is not right. This has hurt me economically because my minimum payment has doubled and 3/4 of the payment is now going to pure interest. This is like living with a domestic terrorist that steals your money everyday. I feel like I'm being oppressed by an illegal loan shark.

I was once a Chase business credit card holder. There was one transaction of $3000 on my Chase credit card that I disputed for the reason that I did not receive the service that I paid for. Initially, Chase promised to send my case to arbitration if the merchant (a business consultant) challenged my dispute. However, after the merchant did challenge my dispute, they sided with the merchant and refused to send my case to arbitration as they had promised. After I refused to pay, instead of bringing the case to court, they hired collection agencies to harass me.

About 3 years ago, I opened a Sears Club card to finance a purchase. I paid for the purchase in installments. I had no problems. Apparently, over the course of time, Sears Club's cards became an acquisition of Chase cards, and I received a letter and a new Sears MasterCard, which was to replace my Sears Club card.

Chase took over my husband's account from another lender and never sent a statement for over two months. During that time, he paid electronically $300 per month to his prior account number since he didn't know what minimum to pay and didn't want to be late. What he did get at almost 3 months was a letter stating that our interest was being raised to 29% because he failed to pay the correct minimum of $50 more. He spoke with 5 people and all said that there was nothing he could do. They acknowledged he never had a late payment and even that they were very late (or absent) in getting statements out, but he was still expected to pay the correct (although unknown) minimum.