Chase Credit Cards Reviews

Like others, they raised my minimum payment from 2% to 5%. I was never late, and I have an excellent credit history. I was slowly paying off all my loans from past misfortune without declaring bankruptcy or being delinquent but this practice is pushing me over the brink.

They are jacking my minimum payment from 2% to 5% which will drive my monthly payment from 372 to over $900 a month! I have a perfect payment record for years. They are gouging good customers for the sake of their errors to reap in profits to cover their **. I think this is usury and should be illegal. I am calling them to cancel my card and lock in the rate at current payment levels as I saw another person do here. I also reported them to the consumerist website and wrote a letter to my Congress rep.

I pay all my bills with my bank's bill pay feature. In June, I set up my payment for my Chase Credit card. I meant to set up the payment for $95 (my minimum payment was $92). On July 1, I noticed online that I had a late fee. When I looked into it, I realized that I had miskeyed my payment and only sent $75. The mistake was mine, but I immediately contacted Chase to explain the situation and see if they could take it into consideration. The short answer is No, no, no. As of a policy that Chase put into place on June 25, 2009, no one at all in the entire organization is empowered to make any decisions about reversal or forgiveness of fees except for Kelly ** in Westerville, OH and all requests must be made in writing. Obviously, they are making sure that it is as difficult as possible for the customer to get any type of service. I find their conduct reprehensible.

Same complain as others, minimum payment went from 2% to 5%. And of course, I had auto debit so I was on time with my payment and I had a 2.99% interest rate for the life of the loan. Their options stunk. I could pay it off; I could pay a huge chunk of it to make the 5% more manageable or I could make a payment plan with them at a high interest rate and they will close my account. Way to go, Chase, screw the little guy and walk about with all of the money!

I received the notice about my low interest account having the minimum payment raised from $230 to $483. I'm never late. I called Chase and was informed there was nothing I could do about it. We're having to borrow out of our meager 401K savings to pay this off. We cannot afford a $430 payment. It's a horrible, absolutely horrible way for people with good credit and paying promptly to be treated by Chase. I call it "internal terrorism" of America.

I also have a Chase credit card with a low fixed interest rate and my minimum is being increased from 2% to 5%. This is all the fault of the government. Congress passes laws to "protect" people and all it ends up doing is hurting people. The politicians are always trying to win votes by acting like they care. Instead, all they do is help the irresponsible get out of their obligations.

I had a low interest rate of 4.99% for the life of the loan. I also have other credit cards with them. Some were with other credit card companies, but Chase has swallowed them up. Chase has taken my monthly payment from about $550 to $1,300 per month. They made the minimum percent to be 5% from 2%. I was a perfect payer with good credit rating. I have Autopay and always paid on time.

I received notice from Chase Bank USA that my credit card minimum payment would increase from 2% to 5% of the balance of the loan. I called to explain that I could not afford to go from a $396 payment to $970/mo payment. There are no opt out options. They connected me with their hardship department who asked if I could afford $433/mo for 5 years with an increase of my interest rate (currently 2.99, 3.99 or 4.99% for the life of the loan) to 12%. I felt that I had no other options so agreed to this. Yesterday (7/1/09), I received notice from their company that I did not qualify for the hardship program and so, guess I am stuck with a $970/mo payment that I cannot pay. Now, I can either default on the loan (which is something I have never done) or declare bankruptcy (which is something else I have never done! Please help!

I also received the notice of a minimum monthly payment increase from 2%-5%. I did a low interest consolidation over two years ago and have paid off over $10,000. My monthly minimum will now jump to over $1200! The Chase representative I talked to said they are trying to help their customers and gave me an 800 number for credit counseling. I have two other active Chase cards.

Chase raised my minimum payment from 2% of balance to 5% of balance. This caused the minimum payment to go from $329.00 to over $800.00 a month. I was fortunate, I contacted Chase and officially closed my account and locked in a fixed rate of 6% (my APR was 5.41) for five years at a set payment of $313.00 a month. It will affect my credit score by lowering my available credit.

Increase in minimum payment from 2% to 5%. In reality, this is a 150% increase! Our minimum monthly payment is currently $235. Next month, it will jump to $570! I consider this action by Chase Bank unfair, biased (more than 800,000 customers with low 2.99% - 4.99% APR's are affected), morally corrupt and downright greedy!

Chase took over my Washington Mutual account and raised the interest rate. This account has not been used in over a year and I was in great standing before they purchased the account. I have a total of three credit cards with Chase and they have done this with all the accounts. I don't not think they could raise the interest rate on previous balances only new balances; therefore, I had stopped using the cards. I don't want to file bankruptcy nor do I want all this showing on my or my husband's credit report. I thought that when the government bailed these companies out, they would be working with us to get our accounts paid off. I am struggling to pay off all my accounts as I am having financial problems like everyone else. My accounts were always in good standing until recently.

Chase has increased my minimum payment from 2% to 5%. My credit card carries an interest rate of 4.99% for the life of the balance and I have always made my payments on time. When I asked the reason for the increase, their response was it was due to the economy. How is this going to help the economy when many Chase cardholders may default on their credit cards if they cannot make the 5% minimum payment? This is an injustice to good consumers!

My mother and I have several accounts with Chase and have always paid our payments on time. We have been informed by Chase that they are increasing our minimum payments on our cards from 2% to 5% which would make it impossible for us to pay the payments. I have contacted Chase and they informed me that there is nothing we can do to get out of these increases. The only people Chase is doing this to is the ones that have low interest on their accounts (for the life time of the balance). I know that this is affecting many other customers and would like to know what can be done about it. This is going to cause us to file bankruptcy and we could lose our home.

I called Chase today regarding this predatory decision. I insisted that they record the conversation and he acknowledged that it would be recorded. I have several credit line accounts, because Chase has devoured other of my accounts, including First Bank, Bank One etc. I have used these for my business and to cover expenses during huge medical emergencies lasting over the past 4 years. I have a perfect payment record with them because I have automatic payment deductions from my bank account, and am perfectly able to maintain that record. I have a very high FICO.

I received a letter on June 24, 2009, stating our minimum monthly payment would be increasing from 2% ($400) to 5% ($1,000) effective on our August statement. I am a real estate agent and have 10 listings, but have not made a sale in over 18 months. My husband lost his real estate development job in April of 2008 after the company he had worked with for over 4 years went bankrupt due to the economic downturn. He collected unemployment until it ran out and now is a bartender making a fraction of what he was. I am working 2 jobs to help contribute, but we are sinking ever deeper into a financial abyss.

I have been a Chase customer for a long time and a year ago, I was helped by a very nice man to eliminate some credit cards and combine my amount that I was approved of so that I could pay off my house and my car. I had a 24,000 dollar debt. My payment would be 500 dollars a month which was great. I locked in 2.99 finance, gave them my bank account to assure payment, which they never have used since I sent my payment 2 weeks early. I have sent well over the minimum payment for the last year, my records show that. Now my payment is down to $407 a month and with the new minimum of 5%, my payment will go to $1,000 a month, which is impossible for us since my husband has been unemployed since December of 2008.

Chase Credit Cards raised the minimum payment requirement on a card that I took advantage of a low fixed interest rate for the life of the loan. Now, I can tell you when you carry a high balance on such a card that raises the monthly payment 150%. That stings quite a lot. The reason they did this pertains to the new credit card law. Payments made over the minimum amount will have to now go to the higher interest rates first. This will hurt the banks profits. Word needs to get out that this is why they are doing it. But I believe this practice is going to leave a bad taste in people's mouth and is going to hurt their business in the long run. Complaints are being fired off left and right. This could possibly push some people in bankruptcy. They raised my monthly payment by 150%.

I'm a twenty year customer with no late payments. A few weeks ago, they raised my APR from 7.5 to 11.5. Then yesterday, I got the letter saying they're raising our payment to 5%. So my $335 payment will now be $850. I didn't bother to call them since most all of you have been treated bad. I got all the info I could find about bankruptcy and it doesn't look too attractive. I then found Money Management International, a non-profit org. Their counselor said that credit card companies help pay for them and work with them. You have to pay off all your cards.

As hundreds of thousands of other Chase Bank credit card holders, even though I have an excellent credit rating and have never made a late payment, my rates are going through the roof, my minimum payments are now more than double and there is absolutely nothing they will do to help me. In fact, the rep I spoke to from Chase blamed me, saying since I was part of the US, I am part of the problem! Can you imagine speaking to your customers this way? Anyway, my hands are tied because I do not have the money to pay off the balance and don't even have the money to make the new minimum payments, which means unless I find money somewhere, my interest rate will now go sky high and my credit rating, which I've worked hard for 25 years to establish is now going to be ruined. Is there anything I can do to stop this? Chase could have cared less when I spoke to them!

I have been an excellent credit card customer - never late, always paying more than minimum, etc. Chase has even recognized my excellence with such things as skipping a required payment, and balance transfers with very low fixed rates. I have taken advantage of the balance transfers. And now I realize that I am not a profit to Chase. On one of my card, they slash the entire available credit (several thousands of dollars) so that when you look at my credit report, it would appear I maxed out the card which is not the case. On the other card, I went from a 2% to a 5% minimum due. I like everyone else called them.

My minimum payment went from 2% to 5% too. Like others here; always paid more than the minimum, always on time, etc.. I have about $10K with a 4.99% Life of the Loan interest rate. It looks like a lot of us that have that low interest rate got the higher minimum payment notice. I really, really detest how companies like Chase treat the rule-following, bill-paying people like us as if we are rule-breaking, book-baking, bankers. The difference of course, is that the law-breaking bankers get bailed out, while we law abiding citizens scramble to find ways to be responsible and make the new payments. Something is very wrong with this picture and something is very wrong with Chase.

I called Chase about the increase in minimum payment for 2% to 5%. They said there was nothing they could do. That's a 150% increase. This is unfair in an environment where they are borrowing money from the Fed at 0.25% and getting all sorts of other government assistance (bailouts/loans on very attractive terms). Please have one of your assistance go to ConsumerAffairs.com and read what your American citizens are saying about the minimum payment increase.

When Chase Credit Card was still with Washington Mutual, I never defaulted to any payment. Normally, I pay every 1st week of the month before the due date, but during the transition I found out after 2 consecutive months that they charged me a total of $70 for late fees and increased my APR. How it happened? Well, they changed the date 3 days earlier for the due date, which I never used before.

I'm also in the boat that is getting the 2%-5% minimum payment increase. Call and write your representatives and senators. Let them know of this unethical and despicable change.

Chase has increased my small business's credit card minimum payment from 2% - 5%. The Chase account supervisor that I spoke with said that this increase was issued to all of their credit card customers (some 800,000 people). I was the signer on the card. I have been a customer of theirs for a long time and have always paid on time and have an excellent credit rating. I called Chase customer service to see if they would work with me on this increase as my struggling business was already having a hard time making our payments as it is. They said no. No help was offered! This is a very unfair practice. This is forcing my business to not be able to pay my monthly minimums. I went to the following website and read about others experiencing this. This is affecting hundreds of thousands of people. We need help. We bailed them out, now it is their turn.

I too, am one of the 2-5% group. Good credit, making all my payments, yadda yadda. None of us posting here were as dumb as Chase wanted us to be, that's why Chase is doing this. We didn't continue to purchase things on the card, and avoided paying high interest on the purchases while paying off this low rate balance 1st. That is what they wanted. Now, they are trying to take back the offer by any means possible. I don't intend to deal with these crooks, but I am complaining at every government website I can find. Been to the FTC site, and thanks to whomever posted the link for **, I will try that one, too. This will turn out to bite Chase in the butt, since they want us to end up paying for all their business losses and bad decisions. For me, I'd be happy to earn 5% on my savings or checking account these days.

We have a Chase Bank credit card with a balance of slightly over $13,500, with an APR of 3.99%. We always pay on time and always pay more than the minimum. We received notice from Chase yesterday, that the minimum payment due will now be 5% (instead of 2%) of the balance each month. That is a huge increase. That will cause our monthly payments to increase from $290 to almost $700! I called them and received absolutely no satisfaction - not to mention my call must have been routed to India because I could hardly understand the man I talked with. There is no way we can pay that amount monthly - we will have to dip into our $401K to pay off this amount in its entirety. I will never use Chase Bank again. Is what they did legal?

Chase increased my payment amount by 250% without cause (from 2% per month to 5% a month of outstanding balance). I cannot afford the new payment amount. Bankruptcy or default on credit card.

I was scammed while making a phone call from an airport. It said it's .75 cents for every 4 minutes. I used it for less than 2 minutes. I got back home and saw I was charged $12.22. I disputed the charge explaining to my credit card company what happened. They refused to help me out telling me I had to call the operator to hear all the hidden fees I would be charged since it was not posted nor was I warned I would be charged that much.

I received a call from Chase this morning about not making a payment on one of my two Chase cards. (The other is a Chase "circuit city" card on which they have made mistakes on processing payments.) For this one, however, I told them I made the payment and would call my bank immediately and get right back to them and that if the payment was lost, I would repay it.

I'm one of the 2% to 5% group. I always paid on time and reduced my principal by $6,000 in a twelve-month period. Now they want to force me to default so they can jack up my interest rates. But we don't have to take this! Chase has done this to approximately 800,000 people, which means we have political clout. And the U.S. Supreme Court has just made it easier for state attorney generals to enforce state unfair trade practice laws against banks like Chase that issue credit cards (Cuomo vs. Clearing House Association, L.L.C.). State attorney generals are elected, which means they will listen to us. Write everyone - your senators, your representatives, federal and state officials - but especially write your state attorney general. Complain, complain, and complain. Make the system work for us instead of against us.

I have been trying to cancel a credit card that I held with this company for over 6 months. The card has been paid in full for 7 months. I continue to get statements indicating my credit line is still open. I am currently deployed and do not have the time nor the resources to deal with this company anymore. Their customer service department is unhelpful and tells me each of the 10 times I called prior to deploying that it is taken care of. I would like this issue resolved!

I have been trying to cancel a credit card that I held with this company for over 6 months. The card has been paid in full for 7 months. I continue to get statements indicating my credit line is still open. I am currently deployed and do not have the time nor the resources to deal with this company anymore. Their customer service department is unhelpful and tells me each of the 10 times I called prior to deploying that it is taken care of. I would like this issue resolved!

JP Morgan Chase bumped my minimum payment from 2% to 5% because I have about $10k at 3.99% and 4.99% lifetime, paid down from the initial $15k in mid-2007. This is a 150% increase from ~$200 to ~$500 per month. The card was opened since 1993 and I never had any late payments or over limits. I always paid over the minimum required. I called the 800 number above and the CSR supervisor told me that Chase is bumping 100% of their cards to the 5% minimum.

I am in desperate need of help. First off, Chase Credit Card has entered a default judgement against me, and I was never ever officially served documents about the judgment case. Instead, the process server dropped it off in the mail at my mom's address in Miami (of which I haven't resided in 3 years) and registered it as "served" in the court records. I have made 5 attempts in trying to settle my debt with Chase, and they failed to even communicate with me in any form.

I have been a reliable, on-time paying cardholder of Chase since 2002. The first issue I had with Chase is they brought out Bank One. I was a current credit card holder and had used it in the past and paid off previous balances. Once Chase took over and I did not carry a balance of any sort on this card, they automatically cancelled that card. I called them to inform them that I did not agree with them canceling my card because I know that any cancelled credit card will drastically affect my FICO score.

They raised the minimum monthly payment from 2% to 5%, which wasn't part of the original agreement. More than doubled the monthly payment. Luckily, I can pay this but it put me and many others in a bind apparently.

I have three Chase credit card accounts, a mortgage on a second home and my checking account with Chase. One credit card is paid in full so two were left. I transferred some of my higher interest rate cards to these two because I received an offer of 4.99 for the life of the loan! I have never been late on any of these accounts and I have good credit.

Just wanted to add that I also got my notice from Chase for the raise to 5%. 20 year customer, never a late payment and now my payment is to go from $325 a month to $850. I figured I'd be paying the $325 a month for the rest of my life and probably after, but treatment like this is only going to result in bankruptcy for a lot of their customers.

This is in reference to the Chase scandal (that's how many feel). Please, everyone go to this link and file a complaint. This may help if we band together. This is a US Dept. of Treasury complaint website to help consumers deal with National Banks. Chase (JP Morgan) is listed as one. They have already sent me a case #. I have negotiated with Chase to close my account and pay back at lower interest. I hope this is not a mistake, 2% interest, 5-yr. term and no payments can go up if I pay. I had to deal with the hardship department (which this is the only financial hardship I incurred, thanks to them changing terms on me). It may hurt my credit score but I had to do something before August payment was due. That would have hurt even more!

I have been a customer with Chase for many years and currently have six credit cards with balances. This past week, I was given notice that 3 of the cards would have a minimum payment increase from 2% to 5% effective August 1st. Words fail to describe how devastating this will be for us. We have been exceptional customers, never late and always paying more than the minimum. I've tried to negotiate with them twice and have met with indifference and borderline intolerance from different managers. What makes this pill harder to swallow is that Chase is given bailout money from the government paid for by you and I and now they are raping the very people who are helping them. Nothing like biting the hand that feeds you.

On Friday, June 26, 2009, I received an amendment to the terms of my Chase credit card. Effective August 2009 my minimum monthly payment was going to change from 2% to 5%. I have/had a fix rate of 5.99% by form of balance transfer for the life of the loan. I've been a card holder for 9 years, paid my bills on time and more than the minimum required amount. Now, as a single parent, how am I supposed to make this new payment?

I'm another of the Chase 2%/5% victims. The US Supreme Court has just come out with a new decision which makes it easier for state attorney generals to sue credit card companies that do this kind of thing. State attorney generals are elected officials who will act if the voters let them know action is needed. There are close to a million of us! We can do this! Write your attorney general today!

I have had this credit card for 18 years and never missed a payment. Last year, Chase offered me a 3.99% rate for the life of the loan, so I transferred all my debt to that card. Now, I have received a notice that my minimum will go from 2% to 5% with only 30 days notice. This means my payment will go from around $269 a month to $ 700.00 a month! With the 12 % pay cut we all received at my company 3 months ago to avoid layoffs and my $200 monthly increase in my mortgage escrow payment I received due to a steep rise in homeowner’s insurance due to Hurricane Ike here in Houston. Chase Bank’s request is a death knell for my financial life. I will now have to cash in my 401k just to stay afloat. Thank you, Chase, for forcing me to forgo retiring before I die. I also have a WaMu credit card with a balance that turned into a Chase card. If they follow through and to the same with this card, it will start pushing me towards bankruptcy with no retirement to boot.

Like a lot of others, I did a balance transfer at 3.9% to 5.99% to Chase Bank. I've been paying my payments on time. I was never late (had card for 12-plus years). I received the same notice of terms as a lot of others: an increase from minimum payment of 2% to 5%. That’s $335.00 to over $800. There’s no way could I come up with that much more. So I called them and they would not let me opt out. Wow! I never heard this before. So, I waited a few days and called back: same response! I talked to a rep about hardship, which I was declined because my wife lost her job! So I closed the account! I'll pay July’s payment on time, but will not make anymore payments! What a terrible scam Chase did to all of us. It will probably put me into bankruptcy! I hope all Chase employees rot in hell!

I feel as if I have sold my soul to the devil. Last night, I cut a deal with Chase Bank. Not that I think that I can trust them on this deal, it's what works for me for now. First of all, this phone call deserves me an Academy Award for how well I held my cool with them--might be part of the trick to talk to someone. On my first call, I was not so nice, to say the least.

I, too, received a notice from Chase raising my minimum payment due from 2% to 5%. There is no way I will be able to afford the new payment each month. I will need to come up with an additional $700.00. I called Chase customer service and they told me there is nothing they can do. I always pay on time and never missed a payment. Chase told me that if I didn't pay the full amount due, they would have to tack on $39.00 each month. My husband and I are looking into taking out a personal loan but then it would be at a higher interest rate when we had a fixed 3.99% from Chase. This news makes me sick to my stomach and I hope that something can be done.

I received the same treatment as the other 850,000 hardworking, money-conscious, creditworthy, screwed people who have been wronged by Chase. I have a 25,000 balance and my payment is now unaffordable. I have an 820 FICO and that is now in jeopardy. I am physically ill over this. I am unable to concentrate or think of anything else for the last week since I received my notice. My parents, who are trying to retire after they just took a financial beating, have offered to pay it off for me and I will pay them the terms that I was paying to Chase. I am so grateful. However, this is not the answer. Now, I am burdening my family with this. I don't even know what to call it. I am so angry. If Chase was a person, they should be hanged (and then quartered).

In several occasions, I have called them to ask their help regarding my billing address. After failing to answer some of their questions, they just refused to help me. They would say, "Sorry, I can't access your account" or "Please give me your phone number for someone to contact you later." I will wait but nothing will happen. Well, it has been over a month and I sometimes pay by phone or Internet. But if I do that, I have to pay extra money. So all I want is from them to change my address and send me my bills.

Chase credit card has upped my interest rate from 9% to almost 13%. I have never missed a payment until now because I can't afford this anymore. Plus, they are now adding more hooks to the flesh. My card has maxed out due to the economy and in trying to save my home. They are now adding overcharge fees and late fees to the finance charge. I called Chase and they just said that they have the right to do whatever they wish.

I submit that I am a victim of misappropriation of funds, fraud and harassment at the hands of Chase bank. I negotiated with Cardmember Service, the servicer for Chase bank credit cards, for a discounted lump sum payoff of a credit card debt. I made the payment via a bank guaranteed check in a timely manner. I did not get credit for the full payment, however. I do not know where the balance of my payment went (hence the misappropriation of funds). Chase did not close out my account as paid as they had agreed to. I believe they had programmed this whole exercise so as to deceive me into making a payment I would not have normally done (hence, the fraud). And they keep sending bills showing a large balance, when the account should have been paid off (hence, the harassment). I have sent them letters, but they are apparently ignoring them.

In January 2008, my wife and I used the balance transfer checks from our four Chase credit cards to have some needed work done on our home. We accepted Chase's offer of 3.99% and 4.99% interest payments for the life of the loan. Before accepting the offer, I called the Chase Rep who confirmed that the minimum 2% payment and interest rate would not change during the life of the loan. We have never missed a payment and always paid more the minimum.

I too had this same minimum payment increase notice with no opt out. I haven't called them yet but I see there is a class action lawsuit filed. From the message board, it looks like people aren't having any luck trying to work with Chase. This change is going to send me into default. Something needs to be done. I've been making all payments on time on all my cards but the latest activity is going to make more people default.

Chase gave me a notice that my minimum payment would go from 2% to 5% in August 2009. That would be a two and one half percent raise. I cannot afford this payment and will have to declare bankruptcy.

I received a notice from Chase credit card services regarding the new minimal payment of 5% from 2%. I presently have three Chase credit card accounts between myself and my husband. This is the most traumatic news I have ever experienced besides the loss of a love one. Due to the increase of the minimal payment, we have no extra money at all for food, etc. We may end up losing everything we have worked years for. I have had a great credit history and have always made my payments on time. I believe this will drastically hurt the economy more than ever if this takes place and the government does not step in and help the situation immediately. I have never felt so sick inside after such news.

Chase has increased my minimum payment from 2% to 5%. I don't know if I can make the payment. Is there anything that can be done? I will probably go bankrupt because of this!

Further to my narrative yesterday, I was informed that online, Chase offered an opt out for their illegal, immoral and ludicrous minimum payment increase. Well, they do offer an opt out but not for this specific scenario--only for two other insignificant changes. When you re-read the notices, you will find that it has very sneaky and deceptive wording, slanted against the hapless consumer. These practices by Chase are as bad as Bernie **. Also interesting is that Chase pulled a marketing slight of hand last month by offering a payment holiday, then this month, they pull the plug on thousands and thousands of excellent customers.

My credit card company sold my account to Chase. I am one of those who pays my bill in full each month. However, Chase claims my bills are never received by the due date no matter how quickly I send in the payment. Every month, they soak me for their "late fee" and lately, they are adding finance charges to my bill each month. I have complained politely and not so politely to these greedy thieves to no avail. I will be closing my Chase card and finding a new bank as soon as possible. Do not accept a credit card from these guys, they will soak you no matter how good you are at paying your bills.

In reference to the 2% to 5% minimum payment, I am reading that Chase (JP Morgan) is asking to pay back federal loan and TARP money! Guess who is really paying this money back? All of us that they are screwing right now! This information is listed on **. Read it for yourself! What a country we live in--when a bank can lend us money, lose our payment, take our taxpaying money, lose it, then charge us for themselves losing it! Down with the American dream because unless someone steps in, many lives will definitely be ruined. We need a bailout. Do you think we'll see that? No way!

I received notices from Chase that my minimum payments are about to more than double from 2% - 5% beginning in August 2009. I have three credit cards from Chase; one with no balance and two low interest rate cards (3.99% and 4.99% for the life of the loan). I would certainly like to speak to the intelligent person/persons that came up with this plan. In the current economy, I’m struggling to make my current payments, let alone more than two times as much on two cards. I don’t know what to do right now.

After Chase received bailout money from the taxpayers, they are pulling this despicable action. I received a notice from Chase on June 27, 2009 increasing my minimum payment by 150%. I had taken advantage of Chase's balance transfer offers and locked in low balance transfer rates (3.99%-5.99%) for the life of the loan. For the past year, I have been making large monthly payments. However, due to the company I work for being sold and relocated, I will be out of work by the end of July. Without this increase, I would have still been able to make payments of $300.00 monthly, just slightly higher than the current minimum.

Since the minimum payment increased without relief from Chase, I have contacted the Attorney General of my home state, the FTC, and the BBB of DE to file formal complaints. These organizations basically told me that the volume of complaints will be used to determine if they will react and how quickly they will react to assist Chase credit card holders. This may be one of the ways where we can band together and beat this "bullying."

Like the other 849,999 victims of Chase's greed I was lured by almost weekly offers of a 'low interest rate until balance paid' transfer. I upheld my end of the bargain paying a balance transfer fee and making timely payments to have Chase increase the minimum payment 250%. I didn't fall for their oh-so-thoughtful offers to "skip" a monthly payment because I figured that was a scam to try to get me to default from my favorable interest rate. It should not be legal for a company to be so predatory especially in a time when most people are struggling. They are the ones who have already received $25 billion in bailout money from the American people and then they turn around and put the screws on us. Disgusting and disgraceful, I hope that other companies show more integrity and concern for their customers and do not follow the sleazy lead of Chase.

I had made a purchase with a check from the credit card for 3.9 percent, agreement was that I never miss or be late on a payment and 3.9 percent would be until the loan was paid. One month I was told I could skip a payment, but I did not because I knew they would raise the rate. The next month, I got a notice that my payment would be raised from 2 percent of the balance to 5 percent of the balance. When I called, I was told they would lower the payment to the original 2 percent, but my interest would be raised to 24.9 percent! I told them I would keep the 3.9 percent and pay the payment! The next week, I received a letter that my credit limit was lowered due to information from credit report. I have never in 40 years been late or missed a payment and always have paid off my balances! Now I have to get our credit reports to make sure they have not tried to wreck my credit!

My minimum was also raised from 2% to 5%, an increase of $700 a month. I can't really say more than anyone else has. My wife is disabled and we struggle just to get by. Now, I'm not sure what the future holds, possible bankruptcy. I sent an email to the White House.

I also am a victim of Chase's policy of increasing the minimum payment from 2% to 5% per month. In my case, it would increase my monthly payment on my two cards from $500 to $1,300 per month. I plan on contacting the NY Attorney General regarding this. Andrew Cuomo loves these types of injustices. I suggest everyone do the same in their state.

Same as others: my minimum payment goes from 2 to 5%. It’s an increase of $700 a month. My wife is disabled. We sold our home and bought a manufactured home. We got rid of luxury items and we were just getting by, but slowly making headway. I sent an e-mail to the White House. Everyone, send the president an e-mail.

I have been a customer since 1995. The credit card started out with Wachovia which was taken over by Bank One and now Chase. I just received a notice that Chase will be doubling my interest rate effective with the August 2009 billing. I have always paid on time and in most times, paid more than the minimum balance. Since I live on a fixed income, which is below the poverty level, I will be unable to make these payments because of the doubling of the interest rate. They stated that the account is not profitable and due to rising costs, they are increasing rates. If I close the account in order to keep the present interest rate, they then can demand payment in full. So either way, I'm screwed.

Approximately five years ago, I had a Chase credit card. For some reason, I never received a bill until two days before the payment was due. I called Chase and was told that they bill on a certain day and I should have received their statement at least 10 days before payment was due. Not so. I complained that I was repeatedly being charged a late fee due to the way I was being billed and they claimed it was the fault of the postal service.

They are raising my minimum payment from 2% to 5%, which is double the current payment, even though I pay on time and more than minimum payment (most times). It’s not fair for me to have to make up for people who didn't pay their bills. My good credit will be ruined because I can’t afford the new payment.

On June 25, 2009, I received a notification from Chase Bank that my minimum payments on my two accounts were going to increase from 2% to 5% effective August 1, 2009. I was solicited with numerous mailings to transfer balances and or write yourself a check for home improvements, vacations, etc. and have 4.99% for the like of the balance. Nothing was mentioned in those solicitations that there would be an increase in the minimum due after carrying the balance for two years.

I have or had a checking account and a visa Card with Washington Mutual. WAMU is now Chase however I have never received a new visa card or ATM card and my WAMU ATM and Visa cards still work. I have always paid my visa account through my bank account. I have not needed to change anything.

Similar to a whole lot of stories I've just read, I took the bait over the last several years to shuffle the majority of my credit card balances to Chase, using their low (2.99-5.99%) life of loan repayment checks. Then on 6/28/09, I get the same letter everyone else seems to be getting informing me that my minimum payment is going from 2% to 5% in August. This is no mystery. They are trying to bail before the consumer credit card act kicks in. It’s too late to help any of us poor saps because it isn't effective until 9 months after it was passed into law by Congress. Genius Barney Frank & Company. So you keep these guys alive with taxpayer money after they've made years of bad loan decisions and risky investments and they turn around and screw the hand that bails them out.

I received a notice of change to my credit card account in June 2009. My minimum payment will go from 2% to 5%, effective on or after the first day of my billing cycle that includes August 1, 2009. For me, that is a $1,147.00 instead of my regular $508.00! I took advantage of the low interest rates $4.99 and 5.99% offer by Chase.

Chase is raising my minimum payment from 2% to 5% on two of my accounts. It just so happens that the current interest rates on these accounts is 3.99%. There is no opt-out provision. They are forcing me to default because I can in no way afford a 150% increase in payments. I will lose my teaser interest rate and will not be able to afford my payments. This cannot be legal.

I have 3 different Chase accounts. I always pay more than the minimum payment due. I am never late on my payments. As of July 1, 2009, they are going to raise my APR rate from 8.99 % to 15.24%. Also last month, I paid my balance in full, on time. This statement, they charged me a finance charge. I called them and talked to one man. He made me so mad with his explanation I asked to speak to his supervisor. He wouldn't. I hung up and called again. She had the say dumbest reason but a lot nicer about it. They said it was because I had a balance last month (which I paid in full). It didn't make sense to me no matter how they explained it to me. Finally, they took it off. It was only $1.00 but if they did that to all their customers that paid their balances, think of how many $1.00 they got. They finally did took the charge off but it sure made my mad that they would do that.

My minimum payment was also raised from 2% to 5%. I've always paid on time. I have a great credit score. I can't afford new payment. I had to transfer balance. Thanks for nothing, Chase.

Nothing serious happened. I'm a 7-year account holder who has had his rates increased for the last time for no reason. Credit rating is 820 avg, never missed a payment for any credit period. I pay more than minimum and always carry a small balance. I had rate jacked three years ago from 5.99% fixed to a 7.99% variable. Now they notify me I have to accept 12.99% or close account. I closed my account. I just wanted someone to know this ** has got to stop. Looking online, it appears they're all in cahoots on rates charged. People on the street go to jail for this ** and I'd love to see these incompetent fools get the same time. They screw up everything and we pay. God bless America.

I, too, am now a victim of the immoral and incomprehensible actions by Chase Bank, to increase the minimum payment amounts from 2% to 5% which I absolutely cannot afford under any reasonable circumstances. All representatives spoke from a script and could not give a true answer as to why they would do this to a long term (8 years) excellent customer with a stellar credit record and a history of excellent payment and prudent use of credit. There was no opt out and absolutely no compromise other than the "hardship department". When I called there, I was informed, based on providing much personal data that I qualified for their "balance liquidation program" at a 12% rate over 60 months with a payment higher than I am now paying. My highest rate on the card is 5.99% as a result of a balance transfer offer; other balance transfer offers carry rates even lower.

I am adding my voice to the outrageous and egregious behavior of Chase Bank in tripling minimum monthly payments for over 800,000 customers in good standing. Is there any recourse to sue these criminals in Pennsylvania with a class action suit? I cannot make the payments and will be forced to wipe out my life savings to pay the new amounts, something I cannot do at the age of 58 with my retirement income already destroyed by the banking industry. Please help us. This is clearly a breach of contract and a violation of the Truth in Lending Act. I was told to either pay up or default with no opt out option given. I have never defaulted on the contractual terms but they said, "Too bad. There is nothing I can do about it."

I just received a notice that my minimum monthly payment was being increased from 2% of the outstanding balance to 5% of the outstanding balance on two of my Chase credit cards. I originally locked in low balance transfer rates (3.99% - 4.99%) for the life of the loan. I paid approximately $100 each time just to set-up these accounts at the low life-of-loan balance transfer rates. I am disabled and my only source of income is SSDI (Social Security Disability Income) as I am a disabled citizen.

I just got a notice that Chase has decided to punish me for taking advantage of their balance transfer offers. For years, I have gotten notices from Chase to please transfer my balance to Chase and they will give me a low fixed rate. We've all seen the letters, "Use the money for home improvement", "Use the money for a vacation." So, now after transferring balances and trying keep a foothold in these horrible financial times, Chase has decided to pull the rug out from under the consumer who trusted their offers, and up the minimum payment to 5%! That is a 150% increase. So if you have a 20,000 balance and are currently paying $400 a month, you can expect to pay $1000?

I had a Chase Credit Card for two years, always paid on time. In May of 2009, I paid on the morning of May 18th instead of May 17th and they changed my interest rate from 8.99% to 29.99%. The great American ripoff. I have heard of this happening to people, but this is the first time I have experienced it. It's immoral and illegal. Some way, on a fixed income, we have to find a way to pay this horrible company off.

I was just notified by mail that my minimum payment would go from 2% to 5%. I owe $3,500.00 at 4.99%, $4,512.00 at 3.99% and $3,672.00 at 2.99%. I have never been late on any payments and I always pay sixty to seventy dollars more than the minimum payment. I called Chase today because I don't think I will be able to make the 5% payments. I was told "too bad, there is no other option". I have another option though, even though I have excellent credit, I think bankruptcy is where I'm headed. I have other debt and with the price of everything else going up but my wages, what else is there left to do? I own a home that is worth maybe $20,000 more than I owe on it but by the time I sell it with the fees, I won't get much and it will be too late. Thanks Chase!

My complaint to the FTC: JPMorgan Chase seems to be targeting their customers that have fixed low interest credit card balances by increasing minimum payments from 2% to 5%. I was approached by Chase to do balance transfers to a fixed 3.99% rate, guaranteed for the life of the balance. Now, with a balance of over $15,000 on my card, they raise the minimum payment to 5% of the balance, effective August 1, 2009, with no option to "opt out", close the account and pay at the current, agreed to terms. At this time, it seems that Chase has done this to hundreds of thousands of their best customers.

My basic complaint is the same as many others regarding the minimum payments going up so high, so fast. For those of us whom have never paid late and have high balances, this will sink us! I am sorry, but can Chase really feel good about sending thousands of households into financial ruin overnight? How do they really expect their customers whom have never paid late before and always made a little over the minimum to swallow the fact that now, we will be paying 1 1/2 times more than our last minimum payment? There is just no way. This will be ruining my credit score as I will be forced into default, bankruptcy, or some kind of other less than desirable situation. It's just wrong.

I am certain you have been contacted regarding many people who transferred using the 4.99%. I did the same for my new wife 2 years ago. Chase notified me of a 2% change to 5% and now I will not be able to make my payments. Please, I urge you to check my credit for my entire life. I have never ever made a late payment nor ever missed a payment to anyone. I have a perfect credit history and now I will be ruined! Please, help me and thousand of others. This is not right.

I too will have my minimum go from $299/Mo to $734/Mo. I can absorb it for now (I was making extra payments to another company already when able), but after reading everything here, I am going to move my personal and business accounts to a local bank. Chase (like Bank of America and Wells Fargo) have no sense of right and wrong and I will no longer support their evil empire. Tell everyone you know to boycott them - especially in California. They are new here after the takeover of Wamu and are advertising heavily. No Chase credit or bank products if you love America. Let’s put them out of business! Personal impact is equal to $435/mo less of spending power. Country-wide Impact - Estimated $369,000,000+ less spending power per month.

I have also contacted the Chase Credit Cards and I feel they are ripping all Americans off. They decided to up our 2% payment to 5% payment, knowing that people have budgets set up for those payments. Now, they know that people will default, so they can get more money from late charges and then raise your interest rate. If anything, they are causing horrible economic problems to many good-credit, bill-paying Americans. I asked the person from Chase "Could you afford an extra $500.00 a month from your paychecks to pay for a credit card? She did the same mumbo-jumbo blubber about how it will be better in the long run.

They raised my minimum payment from 2% to 5%. I have been a customer of theirs for over 30 years, have always paid on time and more than was due most of the time. I can't believe that this is happening in these times. Right now I'm okay, but my husband is a truck driver and when the winter months hit, that is when it is going to get hard. My hours at work have been cut to part time. I was told I could talk to the hardship dept. and they could get a payment that I could work with, but the interest rate would go from the 3.9% and 5.9% that I'm paying to the regular interest rate of 24.9%. I just can't believe that they are allowed to get away with this.

I was informed on June 26, 2009 that my minimum monthly payment would indiscriminately be increased from 2% to 5% of ourstanding balance effective with my next monthly statement. This will put me in a position of not being able to make the minimum payment for the first time since I've had the account (over 10 years). The notice does not detail an opt out alternative. I may be forced to file bankruptcy just to retaliate against this atrocity. I am interested in the possibility of a class action suit against this company.

On 6/20/2009, I received a notice from Chase in mail stating that the minimum monthly payment on account ending in ** would increase from 2% or $213 to 5% or $529 in August 2009. When I called customer service, Peter said that it was the bank's right to do this and that there was no opt out allowed, like when APR increases or fees go up. I talked then to account manager Brett who reiterated the same and said that federal regulatory pressure was guiding this change. I said I find it hard to believe that my own government would promote more than doubling consumer's monthly credit payments in a recession when cash is so hard to come by. In any case, I want my government to help protect me on this. My credit account has only a 4.99% interest rate on this particular balance and Chase is saying I should go out and get a signature loan that is about three times that rate to pay them off if I don't like the increase. The balance was from transfers at the 4.99% rate. This is additional $300 out of my pocket each month, and if they do this on my other transfer account with Chase, it adds another $117. How can our government allow this impact in recession times or any other time?

It breaks my heart to read all the stories of how Chase is hurting us all. They say there are 850,000 accounts, but that probably represents 850,000 families, so in reality it is affecting probably millions of people. There is no way that I can pay the additional amount. We have never been late and have always had a good FICO score. I already have an appointment with our attorney and will probably be forced to file bankruptcy. This comes at a time when we are making less money due to the economy, but in spite of that, we have still managed to pay our bills on time.

Chase Bank increased my husband's and my minimum payments on 3 cards from a 2% to 5%. All were balance transfers for the life of the loan at a very good rate. My new credit card payment would be in excess of $3200. We cannot pay this. We have been customers for over 30 years, never missed a payment, never late, etc. We both have good credit. I have my banking, car and credit cards with them. We trusted them. I called and was basically told if I don't like it, close the account. What can i do? This increase is just to unfair to do to people who were good paying customers. Please we need some help! This will cause our credit to be destroyed, forcing us into bankruptcy.

The arbitrary increasing of minimum payments from 2% to 5% is unfair and we all need to make ourselves heard. 1) File a complaint with the FTC; 2) Write your senators and congressmen; 3) Contact local news. This directly affects your local area. You won't be spending your money there (we don't have any more) so they lose sales tax revenue; 4) Write Mr. J. Dimon, Chairman and CEO and the Board Members at JP Morgan Chase Corporate Headquarters. I'm sure a lot of cardholders will suffer through these payments. Some will fall behind and face increased interest rates and some will go bankrupt.

I am the holder of 3 Chase Bank credit card accounts. I took advantage of an offer from Chase to consolidate my debt at a low interest rate for the life of the balance. I have always paid on time and always paid the minimum payment or more even when given the option to skip a payment by Chase. On 6/25/09, I received notice from Chase that effective 8/1/09 my minimum payment on these balances would be raised from 2% of the balance to 5% of the balance. This is a 150% increase in the minimum payment!

I will add my voice to the chorus of those injured by the action of Chase Cards raising the monthly minimum payment on balances from 2% to 5%. Upon receipt of the notice in Friday's mail, I also called the customer service number to question this action. I was told the action was necessary in response to the economic conditions, bank profitability, and the pending legislation limiting options for credit card issuers. I questioned what our options were in light of the fact that we had been customers in good standing - never late, always paid more than the minimum due, etc. - and I was told that our record with the company was excellent, but we had no option, no opt-out, but the representative could give me a list of approved credit counselors.

Chase is raising minimum payments on 850,000 cardholder starting August 1, 2009. This is targeted at low fix for life customers only. Going from 2% to 5% will double and triple the monthly minimum payments, causing many consumers to go into default. It’s just what Chase wants since they can't increase the low rate APR unless they default. Obviously, 850,000 cardholders have made their required payments on time. There is no opt-out option offered. It's swim or sink. My minimum payment would be increased by more than $300 a month. Where I am going to get this extra money? Please help me out here! Why is a company allowed to do this? I was reading that the federal government is forcing credit card companies to raise their minimum payments. True?

I also received one of these notices of the minimum payment increase to 5%. The rep I talked to, Tony, said this current wave affected 800,000 accounts. His bottom line response to me was to make the payments or move to another bank. He said this as he complimented me for keeping my account in good standing for 16 years. He also said that it was not good for the bank to carry credit card balances for long periods at low rates - even, as he acknowledged, if that this is exactly what the bank has been promoting weekly in your mailbox for the last several years. This is an extraordinarily unfair and unilateral move by Chase. I used to think contracts and agreements meant something, but I guess they're only designed to confuse and screw people.

Chase raised my payment from 2% to 5% of the balance. I have a Chase branch nearby. To me, it will be worth it to pay in ones and coins. If it becomes a hardship for Chase, maybe they will reconsider.

My Washington Mutual (WaMu) credit card was the best card I ever owned, with 9.99% APR and a great online account summary that included access to one of my 3 credit bureau scores for free 24/7. Then Chase purchased WaMu and it all went to hell. First, Chase sent me a letter stating my APR would increase to 16.99% unless I cancelled. So, I cancelled. Then I made a mistake, I made a late payment. Immediately, Chase increased my APR to 29.99%! This APR amounts to usury in my opinion; how does the government allow this to happen? When I called Chase, they were completely unwilling to budge despite my long record (6 years) of on-time and more-than-minimum payments. In fact, they would not even let me talk to another person (manager, supervisor, etc.).

I, too, received the notice from Chase regarding the minimum payment increase. I used the balance transfer offer with minimum payments of $900 that would have increased to about $2,200. Suffice to say, such an increase is beyond my budget. Like others posting, I have a good credit score (high 700's) and a long account history with Chase.

I called Chase to dispute a late fee and finance charges (resulting from processing time between my bank and them). I've been told in the past there is a one-time forgiveness for late fees if an account is in good standing. After a long discussion with customer service reps, I was finally connected to a supervisor who denied my request. I called back to speak with someone else and they stonewalled me and said no supervisors were available but one would return my call within 72 hours. No supervisor returned my call and when I called back, I was told there was no note in the system for a supervisor to call me. The rep was rude, so I disconnected and called to speak with a different rep. When I explained the situation with the third rep and told him that I wasn't being treated fairly, he responded with, "This is banking and banking isn't fair.”

When I first received my notice from Chase Bank in June 2009, that my monthly minimum payment was going from 2% of the balance to 5%, I was shocked, worried, but mostly extremely, angry. My payment was going from $514 per month to $1,286. How am I ever going to pay this increase, at a time when my business is very slow and my income is lower than it’s been in years? I thought, how could they do this to me (and as I found out through the internet, millions of other people). I’ve had my account with them for over 10 years, always paid on time, and have an excellent credit score.

I am in the same boat. I had balance transfers for the life of the loan for 4%. My payment for 2% was $500 per month and will now increase to 5% or $1,200. I have contacted Chase and told them to close the account and I will not be able to make the payment. Chase has screwed us all! They should be placed in front of a firing squad.

After years of perfect credit with Chase they have unjustly advised me my interest will increase to 11.9%. With Prime at historic lows and Chase using taxpayers’ money, there is no way I can justify paying outrageous interest. I may have to default on the $12,000 and let them try to collect it. Not a crippling situation but a very hurtful and disgusting one! This sorry outfit must be reined in. Thanks for any help you can provide.

I have the same complaint: 2% to 5% minimum payment increase. I hope there's another class action suit brought against the company on this issue. We all signed up to use these low interest checks/transfers knowing that our minimum payment due was 2% - and it has always been 2% for me. If we all knew it had a real chance of changing to 5%, I'm sure most of us would have declined or at least limited it to what we could afford. In my opinion, they've changed the implicit terms of the initial contract and the use of these checks/transfers. I've been a loyal customer since 1997. As soon as this debacle is resolved, I'm done with Chase. I hope everyone else is too! Nice customer service, Chase!

Chase Bank has seen fit to raise my payment from 2% of my monthly balance to a whopping 5%. This is a criminal 150% payment increase. This will indeed create a huge extra financial burden on my family. This increased my current monthly payment minimum from $139 to $349. I have never been late on any credit card payment. This is a major credit card company going back on their word.

I also received my notice about the 2% to 5% increase. This should not happen to old accounts. I can understand if they want to do this to new accounts. But they need to be upfront with their customers. Chase says they are doing this because of the economy - that doesn't even make sense. I noticed that Bank of America raised their minimum payments from 2% to 4% a while back. I wonder if that was on old or new accounts?

I just got a notice from Chase on Friday, 6/26/2009, saying my credit card minimum payment will increase in August from the current 2% rate to 5%. This is a jump from around $500 to around $1250, a $750/month jump! I got this low-fixed-rate account because of my excellent credit, and have paid on time every month. I have this debt because of being unemployed/underemployed for over 18 months in 2004 - 2005, and my job and my wife's job do not provide enough income to pay down our debt. My wife is training for a better-paying career, but this is still a few years off. Judging by other posts I'm seeing, I suppose I can expect to get my 2% minimum back if I agree to Chase increasing my APR. Since my only other option is probably bankruptcy, I guess that's what I'll end up doing but this is just wrong. It may actually be legal, but it's wrong and it's time Congress caught up with what's going on and put a stop to it. I don't guess that will happen in time to help my situation.

I got my letter last week. This is unfair. My payment is going up from $260 to $670. I made a smart business move with my transfer. It went from 8.5% to 3.99%. Smart move, I thought. Customer no-service says there is nothing that can be done. Why is there no opt out this time? Chase is nothing but a bunch of crooks. Make sure you complain anywhere and everywhere you can. Something has to be done about this.

Chase increased my payment due from 2% to 5% of remaining balance. I cannot afford this increase. I have never missed a payment and always pay more than what is due. I have excellent credit. I contacted Chase and was told there was nothing they could do. I explained I cannot afford to pay that increase. I was told there is nothing they could do. This will ruin my personal credit. I have a home business that will also be affected as it is a sole proprietorship. Not only will my credit be ruined, but it will affect my health from the stress and worry.

Like the others, I have received the minimum payment increase from 2% to 5%. It will go into default and rates will increase. Are there any solutions? Is it possible to sue them in small claims? Has anyone talked to their Congressman?

I received notice on June 26th, 2009 that my minimum payment percent of 2% will be raised to 5%. I made certain financial decisions based on the 2% and my low lifetime APR of 5.99. I believe if I knew it was possible for those terms to change I would have made different decisions. I hope that there is a law against changing the terms of a credit card contract. As a result, my monthly payment will go from $233 to $575.

Chase Bank has notified me, that beginning with my Sept. bill, my minimum payment requirement will increase from 2% to 5%. This has been done because I used their program of 4.99% APR that is locked until the balance is paid off. It is their intention to cause me to be late with a payment so that they can change my APR to their current rate.

I also received notice about minimum payments going up. I did take advantage of balance transfers based on my ability to pay. The new minimum was a shock to me as I always pay on time and usually at about 3% rather than the 2% minimum. But now my minimum will go from $383 to $958. This 250% increase, especially since we always pay on time, is outrageous. Does Chase want their customers to default?

I also received the increase from 2% to 5% on my minimum monthly payment. I have kept this interest rate low by never using this card, but that is exactly why this is happening. They count on people using the card and over time by applying payments to the low interest rate, you eventually will move the interest rate up. When I called, I thought I could close the account and keep my low interest rate, but I was set straight on that right away. I was told "unfortunately you couldn't opt out."

We too are affected by this outrageous increase with Chase bank. Shame on them! I am sick, appalled and scared for my family. What choices do we have but to either file bankruptcy or try debt settlement, which probably will need to be done through one of these companies, since Chase will not even talk regarding that. Anyone ever try and have success with such a company?

After dealing with Chase Bank with an auto loan, I could only cringe when I heard about them buying out WaMu (Washington Mutual), who I had a credit card account with and was satisfied with their service. To make a long story short, I had my interest rate go up 300%. And even after borrowing money to pay my balance down to zero and closing my account, I continued to get billed for finance charges and fees. I was assured by the person I spoke to when closing the account that I owed them nothing! I called and spoke to someone who was barely understandable. After she figured out I was not making a payment but questioning my bill, she transferred me to some guy who I can only assume sold used cars at his previous job. He assured me all these charges and fees were legitimate.

I too have received a notice from Chase increasing my minimum credit card payment to 5% from 2%. Apparently Chase feels it is not earning enough interest on balance transfers at 6.99% and 4.99% and wants to re-loan the money at higher interest rates. I have made timely payments of at least the minimum 2% amount each month and feel their increase is unreasonable. I paid a balance transfer fee to get these rates and relied on the monthly payment being 2% in deciding whether I could afford to accept their offer. I'm sure Chase considered my ability and willingness to pay the minimum 2% repayment rate which was in effect at the time they accepted the balance transfer fee and transferred my balances to their card.

As everyone else has said, this raise in the minimum payment from 2% of the balance to 5% is an outrage. I don't know how the powers that are slipping this in on us can sleep at night. They need to be stopped and honor the agreement we entered into!

I have been a credit card holder with Chase for 9 years. I have a low fixed percentage rate on my card balance transfers for the life of the loan as long as I am not late or do not miss a payment. I have not been late nor have I missed a payment. Chase now wants to increase my monthly payment from 2 percent to 5 percent. My monthly payment was around $390 and it will now be $981.00. I cannot pay this. I have a good credit score. It was 760 the last time I checked. When I called them, they refused to negotiate with me. I cannot pay this. Is there any legal recourse? I have other bills that I am paying and I work 2 jobs (55 plus hours a week). I am a so stressed and debating if I will have to claim bankruptcy. This will put me over the edge. I have been working 2 jobs for years, slowly getting rid of my debt. Now, I wonder why I bother. I am angry, upset and feel that I am being punished because I have been responsible.

We received a notice that our minimum was increasing from $500.00 to $1250.00 as of August 2009, from 2% to 5% minimum. I talked to customer service about why it increased. She told me that due to the economics, that’s why it increased. We told her that there is no way we can pay that much. She asked me if this would be a hardship on us. I said, “What do you think? Of course it would be.”

Chase is increasing their minimum payment from 2% to 5% - a 150% increase on balances. The thing is they are doing this on low interest rate accounts only, which is discriminatory. I would suggest everyone file a complaint with the office of the Attorney General in Chase's home state immediately. It is the AG's responsibility for regulating the actions of businesses in their state.

Same situation as everyone else that is posting. I took advantage of balance transfer at low APR to consolidate debt. Minimum payment is raised from 2% to 5%. I am not sure how this is allowed. Could my mortgage lender suddenly tell me they were more than doubling my payment?

I took advantage of a very attractive credit card offer made to me by Chase. I borrowed approximately $35,000 locked below 5% interest. I have made all my payments on time. Because of paying the minimum payment with the majority of the money going on the principal (because of the low interest rate), I have quickly reduced the loan to $28,000. Some months after baiting me with this extremely attractive offer, Chase has told me they are changing the rules because they would like to have more interest on their money.

I was informed by Chase today that minimum payment is being increased to 5%. Like others, I carry a balance and have utilized promotional transfer offers. Payment will increase by $900 thereby causing me to choose between basic necessities or maintaining my good credit rating.

I just wanted to add to the complaints from others about Chase's unbelievable action to increase the minimum monthly amount due on their credit cards from 2% of the outstanding balance to 5%. Unfortunately, I have six cards with Chase totaling $80,000. This will raise my minimum monthly payment from $1600 to $4000! While I take full responsibility for accumulating this incredible amount of debt, I have always paid at least the minimum payment and have never missed or been late on any payment. When other changes in my accounts have been presented, I have always had the choice to opt out. I contacted Chase twice and each time was told that was not an option in this case. There must be some way to remedy this situation for the thousands of us in this predicament. While what they are doing may not be illegal (since they are not raising the interest rate - though this essentially has the same effect), it appears to be downright unethical and immoral!

We have had a credit card account with Chase for about 10 years. We have never been late or missed a payment. We have taken advantage of low interest balance transfer options that were offered to us by Chase. All of them were for the life of the loan. Chase just sent us a change in terms agreement changing our minimum payment due from 2% to 5%. After several calls to Chase, they have stated that there is nothing we can do. Our payment will go from $478 a month to $1195 effective August 1st. We will be unable to make this payment and will ultimately be forced into default thus resulting in a change from 5% interest to over 21%.

I received notice from Chase that my credit card minimum payment would be increased from 2% to 5% of the balance. I don't know how I was targeted for this. I have a fixed for life interest rate for the transfers (5.99%) and have always paid more (at times much more) than the payment due, and I have never missed a payment. I have been Chase's customer with this card for 12 years. How can the terms of the credit card and balance transfer be changed this drastically? My payment will change from ~$300 to ~$775. I just don't know how I will be able to budget for this. A $475/month increase is a huge change, especially in this economy. Please help if you can.

On April 18th, 2009, I was contacted by Credit Card Services. I returned the call and spoke with Mimi who informed me my account was past due. I was aware of this. Prior to all this, Chase had taken over WAMU and blackmailed me into keeping my account open to continue keeping my credit in good standing and taking a higher rate of interest or keeping my current rate and closing my account which would hurt my credit. I explained to Mimi I could not afford to pay the past due amount of $140 and continue to pay the 19% interest as I would never get the account paid off. I began to cry during the conversation and she offered to transfer me to someone who could help lower the interest rate and bring my past due payments to current.

I had two Chase accounts from balance transfers, one was 2.99% and the other was 3.99% with a minimum payment of 2%. I was never late in all the years I have had the accounts and my credit scores are in the high 700s. They raised my minimum to 5% and started charging $10 a month. After four months of fighting with them, I got the $10 charges reversed and the minimum back to 2%. But now they have me on 7.99% for 2 years and then it goes up after that. Why do they lure us in with promises and then screw us? What has this business industry come to?

I just received a notice from Chase Bank that as of August 2009, my payment would increase from $285 per month to $720 per month. An increase of from 2% on the balance due to 5% on the unpaid balance. I have never been late with a payment. I have never missed a payment. I had a locked in interest rate of 3.99% for the life of the loan. We are retired and on a very fixed income. We cannot pay this increased payment nor would we have ever signed for this loan. This is a disgrace considering they are getting all of the tax dollars. They are getting stimulus dollars. Is there any stimulus help for us? Is there a grant we can apply for? This is very scary if a bank can raise your payment at will.

When will the bad news end? I received a letter in the mail on Friday stating that my minimum payment on my Chase Card would increase from 2% to 5% of the ending balance. This would be an increase of over $350 in my minimum payment. I, like many of you listed, have over a 730 credit score and have never been late on a payment. A few years ago, I combined what debt I had and took advantage (what I thought was an advantage) of the 4.99% fixed APR for the life of the loan. I have never missed a payment and most months paid more than the minimum due. I called customer service and they said that due to legislation that they were increasing payments to good customers so they could open up credit business of new consumers. What an outrage!

I received notice of the 2% to 5% minimum payment increase this week. Payments will increase 150% with no opt out. My husband and I each have an account with them. Both of us have the same perfect credit record as all the rest of this affected group. I called customer service and received same info as all the other posters. This is just a ploy to raise your interest rate! Many are being told they can go into "hardship". Then Chase will offer to reduce the payment back to the 2% minimum if they agree to give up the low interest rate. Try to hold on and pay this higher minimum. It will get easier and you will be out of debt and never use Chase again when things get better.

Trying to meet terms, hope this might help some people. Everyone should have received the same notice in the June statement. Do not know if it will work, however Chase should be forced to honor the terms if you cancel. Here is one of the things I am doing besides looking for financing elsewhere. I will close all Chase accounts, including all student loans my children have. They may win this battle, however all of us "nobodies" add up to a business. If they lose enough "nobodies," including our employers who may use Chase, talk to your boss, then we can make an impact.

This is an update to the complaint that I wrote yesterday and a heads up for others. The written notice I received about the minimum payment increase from 2% - 5% did not include an opt-out clause. So, I went ahead and agreed to the hardship terms in order to try to preserve my credit rating. Well, I went online today to look at my account, and lo and behold, the Change in Terms notice posted on my online account did include an opt-out option! I was angry before but now, this is so shady and sick, and I fell for it! So, I hope others may be able to benefit from my warning. If your written notice does not include the opt-out clause, go online and look at the change in terms posted to your account this month! You might be able to opt out of this change and just pay off the balance at the existing terms.

I reject their offer to raise my minimum payments by 250%. According to contrived formula, my monthly payments would skyrocket from $173 to $432.50, for no justifiable reason. I also reject their rationalization that this is being done because of the current APRs. Chase bank offered those APRs and at the time of offers, according to the rates specified in offers, I accepted those APRs and have made the required payments on time ever since. I am retired, on a fixed income living on a budget that allows for my current payments but does not allow for 2.5 times my current payments. This was not the agreement at the time that I accepted their APRs, which now seem inconvenient to them.

Like others, I have received Chase's announcement of 5% minimum payment increase that will bump up my payment from $350 to $875. I have always made my payment on time for more than 5 years, yet this is the treatment I get from Chase. This will put my financial condition into jeopardy. I will not have the money to pay this amount. Without being able to pay this amount, it will send my credit into default and may raise my other interest rate sky high that ultimately will force me into bankruptcy, foreclosure, etc.

Chase also sent me a notice as they have thousands to raise the minimum payment from 2% to 5% and the enclosure said that it was due to the profit they were making on my account. My balance is $11,200 and I have a rate of 3.99% until balance is paid in full. My payment will go from $200 to about $550 per month! I cannot afford that kind of payment. Just like when you go to buy a car, you make sure it is what you can afford per month on the initial agreement. Chase continued to mail me offers and it seemed like a great deal, and if I had that kind of money to pay each month, it would be great to get the card paid off fast. However, I do not.

I just wanted to add my name to the list of unhappy Chase customers that have had their minimum payment raised from 2% to 5%. My experience with customer service, I was told absolutely no negotiations. Just so you know Chase Bank, I can renegotiate through Chapter 13 Bankruptcy. Thanks for driving me to that point.

Change in Terms Notice received regarding my Chase Visa indicating that in Sept '09 my minimum payment would increase from 2% to 5%. My current payment is $350. The new payment will be $875. I am unable to make up that difference. It will push my budget into the red. I have credit score of over 700. I've never been late on any payments and have not used the card in an effort to reduce the balance. Chase will not negotiate this increase, which is frustrating. Wouldn't they rather collect the debt than see it charged off?

After luring the consumer in, Chase now changes the terms of payment from 2% of the balance to 5% of the balance on their credit cards. I find this immoral in these times of overwhelming economic stress that has the entire country losing sleep over how to pay their ever-increasing bills with ever-decreasing money. Especially after the bailout these banks have enjoyed from the current administration, I cannot understand why the little guy doesn't get the chance to catch up by abiding by the original consumer agreement.

I received a notice yesterday which stated that Chase is raising my minimum payment from 2% to 5% due to my APR and revolving balance on my account. I have never been late (on any of my cards from other banks). I have never been over my credit limit (on any of my cards from other banks). I have never paid below the minimum balance (on any of my cards from other banks), and I have had this account for many, many years. I have a promotion for the life of my balance at 4.99%. My payments will go from $135 to $335.

Chase's decision to raise the minimum payment from 2% to 5% may bring the same ruinous result that drove many mortgage banks out of business. It is a fact that many mortgage banks attracted millions of consumers to take sub-prime loans with interest rates that were well below the market in the first few years. These consumers were all enticed by the low interest rates that enabled them to buy their dream homes. When higher interest rates kicked in, many walked away from the houses they bought leaving the lenders to hold the bag. The financial institutions that bought the mortgages collapsed forcing the government to the rescue of those who were too big to fail, including Chase.

I paid my credit card’s monthly payment online at 11:00 p.m. on the due date. I never took the time to read the new rules and regulations issued by Chase after its takeover of WaMu—big mistake! I was charged a $39 late fee because Chase's same day payment cut-off time is 4:00 p.m. EST! I was 7 hours late and they will not budge on reversing the late fee. Needless to say, I promptly closed the account and will take my business elsewhere. Recession or not, they are not very endearing to WaMu customers. They're trying to run them off to other banking institutions.

I have two Chase credit cards I've had for more than 10 years. I never been late on a payment; in fact, I always paid well before the due date. I got a notice yesterday that my payment is going up from 2% to 5% of my balance. Like most Americans, I'm on a fixed income and can't afford that. I thought the goal was for people to pay their bills, not back them into a corner so they can't. I've maintained perfect credit my whole life, priding myself on not being late for my bills. Within the first month, I will default on their new unfair policy and ruin my credit.

Like many others here, I received notice that my minimum payment will increase 150% beginning August 1. There's no way I can pay that much, I'm barely getting by now as it is. I've never missed a payment or paid late. I have a fixed interest rate at 5% and I’ve had the card for some time. I think there will be massive credit card defaults this August. I have two other cards from different companies under similar terms with a fixed interest rate. I'm wondering if these companies will soon follow.

I received a "change in terms" notice last week advising me that the minimum payments on my Chase MasterCard would be rising from 2% to 5%. No 'opt out' option. This means an increase of more than $500 to my monthly payment. When I called to get information, I was referred to the "hardship" department for options. I waited on hold for over 20 minutes. Finally, I spoke to an operator who assured me there was nothing I could do to stop the increase from happening.

I received a notice in the mail that the minimum payments on my Chase cards will increase from 2% to 5%. In dollars, the total monthly minimum combined for these two cards will jump from $990 to $2,475. I've been a good and loyal customer. I never missed a payment. I took them up on their enticing offers after doing the math to make sure that I could indeed afford the payments. I feel like I'm going to have a heart attack. I'm not kidding.

It’s the same as the rest, only I have 3 accounts and my payments will go from $700 combined to over $1800. I wrote to them and I was told that's the way it is. No offers, no rate changes. I am filing for a HELOC loan. Hopefully, I will get it. If not, it’s bankruptcy filing. Thanks, Obama.

I also had the same minimum increase on my Chase credit card. I was informed that it might be helpful to file a complaint with the FTC. If enough people complained, they might do an investigation or take action. I also heard that a New York law firm might take on a class action suit with the recent minimum rate increases on monthly payments. Significant financial hardship.

I just received notice that my minimum monthly payment will increase from 2% to 5%! I have excellent credit and have never been late or missed a payment. When I called customer service and spoke to the manager, his manner was rude and he said that these new terms were non-negotiable. Not only that, he said (threateningly) that Chase could demand for payment of my balance in full tomorrow if they wanted. He also said that Chase would not care if they lost me as a customer. What is happening?

Chase MasterCard changed my pay back rate from 2% to 5% out of the blue. I have been paying my account promptly and usually more than the minimum. I have heard of this happening, but thought it only happened to other people. Being on limited income due to a poor back surgeon, this could possibly put me into a finance bind. My fault. But as soon as I can, I will never use this company again.

I am one of the thousands of customers of Chase Card Services with an excellent credit record and a perfect payment record with Chase. I am also one of the customers being adversely affected by Chase's arbitrary change in monthly payment terms of the balance (from 2% to 5%). After a lifetime of building an excellent credit score, I am now faced with the possibility of seeing that destroyed by Chase bank. My contacts with them to this point have been fruitless. I have begun a letter writing campaign and have written to the CEO of Chase, a Jamie Diamond, at 2500 Westfield Dr. in Elgin, Illinois 60124. This name was given to me by a Chase representative over the phone on June 23rd. Hope it's "real". I have also written to my state house and senate reps as well as my reps in the house and senate in D.C. I also copied the Consumer Response Division of the FTC. We'll see if any of this does any good.

I have had two credit cards with Chase that have locked in loan rates for the life of the balance. Yesterday, I got notice that the minimum payments will go up from 2% to 5%. This is a bait and switch scheme and should be illegal. A contract is a contract and Chase should no able to change the terms upon a whim. Suffice it to say that I will never do business with Chase again. Monthly payments increased from about $500 per month to over $1300 in August. This will significantly stress me financially over the next 12 months until I can get the balance down to a manageable level. I was already lowering my debt levels. Should anything happen (illness, accident, etc.), I have no room to maneuver.

I received notices from Chase for two of my credit cards saying that my payments would increase to 5% of my balance. This means, I now need to pay $500 a month more than I am now for both cards. I could almost accept that, however, their notices say nothing about alternatives available including closing the account and keeping the payments as they are now.

Chase is raising their monthly minimum payments from 2% to 5% of the outstanding balance. This means that we will now owe $450 extra each month.

Financial institutions are responsible for the recession, and some financial institutions are more responsible than others in bringing about this economic disaster on the nations. Chase is not as culpable and responsible as AIG and many others. It looks like the bank is trying to make up for that "lost" opportunity by punishing me and many others who entered into an agreement with it with the reputation it enjoyed at the time. With this sudden and unexpected, perhaps illegal, move, the bank is destroying the reputation it built over the years. Even if its decision to extract more monthly payment from its loyal and dedicated customers may be legal, it certainly is immoral.

I received two notices today, 6/26/09, that Chase Bank is raising minimum payment from 2% to 5% on my credit cards. That's going to cost me over $1000 per month. Reason stated is due to APR. I accepted their low interest rate offers and now they have raised my monthly payments to where I cannot afford to make the payments and will result to a very high interest. The offers I accepted were for low interest rates for the life of loan and now they are changing the rules. I thought the government gave them loads of money, so where did that money go? I don't know what I'm going to do. I'm only on Social Security and barely making it. I thought Chase was a good company, but they say there's no way to get out of paying the 5% now. I never missed a payment for over 12 years with them. I don't know what to do now. I guess my credit rating will head downhill. I served my country when they called me. I can't find work. I'm too old they say.

Payment increase of 2% raised to 5%. Our payments on two accounts will change, from $108 to $270 and $152 to $380. Payments will be $650 now! Low interest will not change at this time. I am retired and living on small pension and social security. I feel it is fraudulent to promise convenient check terms to remain until loan is repaid. I have excellent credit and offers from Citibank (now Chase) have always been suggested each month ($30,000 and $25,000). Now, a high increase in payments have occurred.

Like many other people, Chase raised my minimum payments from 2% to 5%. I have two accounts with Chase. One of minimum payments is $361 and the other $200. When they raise the payments, I will be paying more than my house payment. This is so wrong. I contacted them since the account is on autopay and I have never even been late with a payment, never mind missing one. The person I spoke with said they would re-negotiate my account and they would try to leave my payment the same (no guarantee) but that my interest rate would go up. When I asked why they were doing this, the person stated that Chase was changing policies in light of the new legislation that is coming into effect next year. Again, this is so very, very wrong!

As with thousands of fellow Chase cardholders, my minimum payment rate was raised from 2% of the closing monthly balance to 5%, an increase of $325.00. Like the others, I have always paid more than the monthly minimum due and always on time. I have carried the card for over 10 years and used the "fixed rate of 3.99% for the life of the balance transfer" to reduce my unsecured debt (caused by medical expenses) in half. I mistakenly thought that this was a good company giving the average consumer an opportunity to manage financial difficulties responsibly. Fat chance.

I was screwed just like all the examples already listed. I took advantage of low interest rate, currently averages 3.88% APR on my balance. I never missed a payment or was late. I held up my end of the deal. There is no way I'm going to be able to make the adjusted payment of 5% of the balance. So within a month, my perfect credit score will be trashed. I am currently unemployed, no medical insurance, but managing to keep bills paid. Not if they get away with this.

Thug like banking change in terms. Minimum payment changing from 2% of balance to 5% of balance which will force many people like me who carry a balance into bankruptcy. The problem with this change is the bank has further changed the terms so I have no recourse. In the past, if you did not agree with a change in terms, you could opt out and the account would be closed with the terms as is until paid off. Chase is not allowing the consumer to opt out of this change. What this is doing is like the balloon payments that caused the mortgage disaster.

I opened an account as rep payee for my brother. I was asked if I would like to have a credit card. I said no. I opened an account for myself. Again, I was asked if I would like a credit card. Again I said no. I put my accounts on line along with another account my husband and I share. About a month later, here comes two credit cards. My husband and I sat together and cut these cards up. This account was never opened or activated by me or my husband. I made a special trip to the bank and closed this account I thought . Brianna helped me to do this.

After luring customers with 4.99% and 3.99% balance transfer offers and giving credit limit increases, Chase is now changing the minimum monthly payment from 2% of the outstanding balance to 5%. All of us who took advantage of these offers based our decision for our ability to pay on the then-current minimum. There is no offer to freeze the credit on the account and keep the payments the same as before.

The minimum credit card increase will mess up many. This looks like Mafia scam. I don't believe this happened in USA as it is not supposed to. USA is not a place that it was before. Default will be for sure. Changing terms and agreement is not acceptable.

This evening, I came home to see that my Chase credit card monthly payment was increased from 2 to 5%. This was an unprovoked action since I have never been late on a payment and my credit rating is excellent. As most people in the world, I have been struggling during these economic times, meeting my financial obligations while conserving on basics such as haircuts, trips, restaurants, theaters. When I had called Chase, I was informed that while I am an excellent client, there is nothing that can be done to change this new amendment. I made an agreement with this company years ago and they have reneged on their word. What is there to prevent the credit card company from further hiking and punishing responsible consumers like myself and millions of other cardholders?

Chase enticed me into a 3.99% life of the loan credit card offer at 2% of the balance due as a minimum payment. I just received a letter stating that in one month, the minimum will go up to 5%. I cannot afford another $500/month at this time. I feel that they are not honoring their original agreement. I will not be able to make the payments. My rate will then default to a much higher rate. I will not be able to pay that either. They will probably sue, and put a lien on my house. I may be forced to declare bankruptcy.

Chase Bank raised the monthly minimum payment on low interest, life of the loan, credit card loan. Chase Bank enticed me into this card by stating it would allow me to pay off my higher interest rate cards first. By now accelerating the monthly minimum payment, they will force me to start defaulting on my credit card payments. Chase's actions are not fair to the other credit card companies who are being more humane on the monthly minimum payment. I should have the right to opt out when a credit card company changes terms on a pre-existing agreement. Chase did not allow me the right to opt out.

This increase of minimum payment by Chase Credit Cards from 2% to 5% would require me to come up with $700 more per month in payments and effectively puts my family on the path to bankruptcy in few short months. That's torture, weatherboarding, unfair, even if Chase lawyers consider it legal. I paid 3% transaction fee to transfer balances for fixed rate credit line on the terms offered. That was an agreement as I and hundreds and possibly thousands of other customers understood. Unilateral change of terms of the credit contract on outstanding balances is unacceptable. I was never late on credit card, mortgage, auto account in my life and planning to fight for my good credit rating.

Just got my letter in the mail from Chase and my heart skipped a beat. How can they raise my monthly rate from 2% to 5%? When I called them, they told me there was nothing I can do. I never missed a payment or defaulted in any way since I received the card over 20 years ago. Naturally under a different name a.k.a. "first card". I have transferred other credit cards to get the good fixed rate. I have a very good credit rating. I asked if I could opt out and they said there is no opt out option. There is no way I can make the new payment. It will go up more than 250.00 dollars a month. Are they purposely trying to hurt people's credit rating or are they trying to see how many people they can make go bankrupt?

Chase has raised my minimum payment from 2% to 5%. When I called them, I was told that I needed to find an outside source to pay this off for me. I said I would close my account with them and continue to pay as agreed. I was told that wasn’t possible. I have been a Chase cardholder for over 10 years and never paid late and always paid more than the minimum. This will bankrupt me.

I received a notice today, 6/27/09, that Chase Bank is raising minimum payment from 2% to 5% resulting in a required payment of over $1000.00 per month. The reason stated is due to APR. I accepted their low interest rate offers and now they have decided to make it very difficult to pay off. The offers I accepted were for low interest rates "for life of loan" and now they are changing the rules. When I spoke with their rude account manager, I was advised to seek a credit counseling service if I could not make the minimum payment and that there was no way to "opt out" of this change. I have had this account for many years and never been late on a payment and have excellent credit.

I was contacted by Chase approximately two years ago; they were offering me a low percent interest rate loan guaranteed for the life of the loan. I accepted this offer and borrowed a large sum at 4.99% interest. This week I received a notice that my minimum payment will be increased from 2% to 5% a month. This will increase my monthly payment 150%. My credit score is 835 and I have never been late on a payment in all the years I have been a Chase customer. I called Chase and was told by a rude customer service agent that this was the terms and if I didn't like it, I could close the account. How I was supposed to do this without the financial ramifications? I brought up the fact that when Chase was hurting, our tax dollars bailed them out. Why don't us "little guys" get some mercy when we need it? She interrupted me and told me they paid back the money and to get off the subject since it was not relevant. I was unable to work out any compromise.

In February, I scheduled my minimum payment to my WAMU credit card, as usual. On March 1, Chase took over WAMU's credit cards. On March 15, my ACH payment didn't go through, although I later confirmed I had available funds and chase had the correct routing numbers and account numbers. I was charged $80 in late fees and check return fees, which I got them to reverse after much arguing. Everything was okay through March, April and May. I carefully monitored them because I know what crooks they can be (if I was in any violation of our agreement, that could change my 1.87% APR to 29.99%). My careful monitoring was to no avail.

On June 26, 2009, I received a notice in the mail from Chase saying my credit card minimum monthly payment would increase from 2% of the balance to 5% of the balance as of August 1st, 2009. This will increase my minimum monthly payment significantly from approximately $600 a month to $1400 a month. I have been managing to stay afloat in this economy and have paid all my bills on time, up to this point. This action from Chase will surely cause a great financial hardship for myself and my family. I have been a customer of Chase for years and have always been on time with my payments. I have a high balance because I transferred balances of higher rate cards to Chase. I did this because the Chase rates were special fixed "for the life of the balance transfer" as long as I was never late with a payment.

I have three credit cards with Chase, all of which carry balances the equivalent of 50% of the available credit. These cards also carry the special 3.99% interest rate for the life of the balance. I received notices on June 25th for two of these cards stating they are taking my minimum payment from 2% to 5% effective with the statement that included August 1st. Until I lost my job eight months ago, I always paid about 5% on the cards in advance of when it was due. Since I have been unemployed, I have cut my payments back to a little more than 2% and have continued to pay before the due date. When entering into the original agreement with them, I read the fine print and understood that they could raise the rates and/or modify the payment terms of the agreement at any time. Despite that, it just doesn't seem quite fair in these tough economic times that they would do something like this. Chase knows that many will be unable to meet their demand for additional money and will ultimately lose the benefit of the low interest rate, as well as their good credit status.

Chase raised out the minimum payment from 2 to 5%. We are now going from a family just making it and paying every month on time to a family going under. We cannot come up with the extra $300 per month. We were proud that after unexpected medical costs and taking a second job, we were making progress. Now we are crushed, for no reason other than Chase's greed. Contact your local news! Go to Drudge Report and fill in their "Alert Us" form. This needs to be outed. Chase cannot bankrupt so many people like this. It's unethical and wrong on every level.

Just like the other folks, I received a notice a few days ago that my "good until paid off" credit card loans with interest rates of 3.99% and 4.99% on my United Airlines "Gold" Chase credit card will have an increase of from 2% to 5% on the minimum due starting in August. With about $17,000 on that account alone, that will raise my monthly minimum payment from about $310 to about $800. Then today, I received another notice, this time on my APHA Chase credit card stating the same thing. I pay on time and pay more than the minimum each month. It does not appear that in my case, Chase will be charging the $10.00 monthly service charge, probably because so many lawsuits have been filed over that issue. Nonetheless, I feel deceived and am definitely materially adversely affected.

This evening, we received a change of the terms for one of our Chase accounts. The minimum payment has increased from 2% to 5%, effective August 1st. We used this card to consolidate our other credit card accounts. This is unacceptable change in the terms. Very few, if any of their customers, would be able to make this type of payment in the current economic conditions. We also received the statement last month allowing us to skip a payment, which of course we did not. If an arrangement cannot be made with the company that is acceptable to both parties, then we'll be forced into defaulting on the account destroying the credit that we have all worked so hard to earn, which will probably lead to another bankruptcy proceeding, which is exactly what this country does not need.

They raised my minimum monthly payment from 2% to 5%. I will most likely default on the payment and you can bet if I am able to make the payment, I won't ever use Chase again.

Like thousands of others, I received the letter from Chase on June 24th notifying me that my minimum payment due will increase from 2% to 5% on August 1, 2009. My minimum payment is currently $263, which means that it will increase to a little over $650. I will not be able to make the increased payment. If I could afford to pay off this debt that quickly, I certainly would do so. Like the others, I took advantage of the 3.99% APR for the life of my balance. I took advantage of this offer in good faith, thinking that if I upheld my end of the agreement, Chase would uphold theirs. I spoke on June 24th to a customer service rep who told me that there is nothing they could do. I asked to speak with a supervisor, who referred me to the "Hardship Department". I went ahead and applied for the hardship terms, which would raise the interest rate to 6% (this is what they quoted me, but I won't believe it until I see it in writing) and maintain the payments at the current level.

I had transferred $10K worth of credit debt at a low interest rate. Chase has now given me notice on August that my minimum payment will go from 2% to 5%. I am disabled and cannot afford this high rate. I have a very good credit score and I have never been late. I was advised: "This is what Chase needs to do in order to stay in business.” It has nothing to do with my credit history or my interest rate. I closed my card about 5 months ago and do not see how they can make these changes to a closed account.

Effective August 2009, with no prior notice, Chase is changing the terms of their minimum payment on their credit cards from 2% to 5%. This will cause undue financial hardship upon so many of their customers that a class action suit has already been started, as well as other legal proceedings.

Just as everyone else has stated here, I received my minimum monthly payment increase from 2% to 5% on my first of 4 Chase credit cards. I, too, have never been late and have paid over the minimum each month for years. My balance is also on a promotional rate that was for life. This increase will triple my payment for $400 to $1100 per month and I have recently become unemployed and this will most definitely put us out of our home and in default.

I am apparently just one of thousands who just received the "change in terms" notification from Chase. I, too, have taken advantage of low interest balance transfers for the "life of the loan". I have excellent credit and have in no way defaulted on the terms of the agreement I entered into with Chase. It is very obvious to me that they desire their customers to default so that they can legally raise the interest rates. In fact, when I called Chase, they informed me that I could indeed continue the monthly payments I am making if I would just enter into a higher interest fixed rate loan with them. It seems to me that Chase is just resorting to a cheap "bait and switch" tactic.

A while ago, I received several promotional offers for my Chase credit card. These offers gave me varying rates from 2.9 to 4.9% for the life of the balance. There was a 3% balance transfer charge for the offers and the payment schedule was 2% of the balance per month. I took advantage of the offers and have been making my payments on time since.

Two of my Chase credit cards have raised their rates from around 13.87% to around 20% in the last month. This is not unlike other credit card companies. The difference is Chase refused to renegotiate the amount, stating that I was sent a letter last month. This letter, which I have not seen, allegedly said I had one month to accept the terms or I would have to terminate the card to continue receiving the 13.87% rate. Additionally, they did not post the notification online where I do my bill paying. Interestingly, there is a notification online for this month's change that cash advances would now go from 3% to 5%. They admitted to having promotional rates for new customers of much less than 20%. However, they were not available to me. I view these business practices as unethical.

Chase informed me today that they would raise the minimum payment from 2% to 5%. I use three of the checks stating my terms would stay the same for the payoff of the balances and I have never been late, missed a payment or anything that would break my agreement. I cannot pay the more than double payment and would have never used the checks had I had known they could. These were guaranteed rates.

Minimum payment increased from 2 to 5 percent. Results in $300.00 per month increase. My May statement said I could skip a payment if I wanted, which I did.

I too have gotten kicked in the face by Chase again. My good standing account is going to go from 2% to 5% of the minimum balance. When I first heard about Chase doing this to their customers in May, I was told then that this would not happen to me, first lie. Second, I was told that as long as my account status did not change, and then neither would my account. My account went from 6.99% fixed to a "Market Variable" 12.24% rate. That was bad enough but now as an excellent customer. I am getting screwed again! I am sick and tired of this.

I received a letter today with the change in terms notice. My minimum payment on a $10,000+, very low interest credit card account is moving from 2% to 5% of the end of the month balance. I have been paying on this account religiously for many years. Gradually, it has dropped from over $20,000 to the current balance.

I was called several times by their sales people asking me to transfer balances for their low fixed rates for life. I was putting two kids through college on teacher's aide pay. My husband was maxed out so it became my responsibility, but I got parent loans at 8% so these sounded really great and I transferred the loans. I never paid late and always paid a little over the minimum payment. Now, they have over doubled the percentage of that payment from 2% to 5% in these very tough times. My kids have both taken on what they can and I still have one in school for two more years. I can't make these payments, no way! So now, my good credit is going to be history!

My situation is the same as others. I have read they doubled my payments to which I have to make a choice: come up with the extra cash or let them ruin my credit that my wife and I have taken over thirty years to build. I was out of work for over 5 years working odd jobs - what ever it took to support us and keep our credit in tack. I'm a senior citizen. I lost my house, used up my retirement, and finally have a decent job and starting a new beginning. We managed to keep everything intact with one missed car insurance payment that wasn't a big deal and it was taken care of - just an oversight.

I found out today that Chase is raising my minimum payment from 2% to 5%, which will raise my minimum payment from $567 to $1400 per month. If I don’t pay that, then I lose the promotional rate. The only thing that the customer service rep said she could do was give me the numbers to a credit counseling service. I have never been late on a bill; in fact, I usually pay more than the minimum payment every month. I spoke with a supervisor and she told me to contact the hardship department at Chase and maybe they can help me. Funny, I wasn't in a hardship until they made this change. I don't have an additional $900 in my budget. I have 3 children and currently going through a divorce. I have absolutely no idea what I am going to do. How sad it would be for me to have to file bankruptcy and then they wouldn't get any of their money.

I found out this week that Chase has increased my minimum credit card payment from 2% to 5%. I had consolidated much of my credit card debt to Chase because of its favorable rates. I understood its then-current terms and now my minimum monthly payment has jumped from $430 to $1,080. I have been a Chase customer for over ten years and have never been late with a payment. I have a family of four and I do not have the funds to pay for this increase.

In 2006-2007, I transferred about $30,000 in higher interest debt to two Chase Visa credit cards to take advantage of the low fixed balance transfer rate of 4.9%. I have been making my payments on time for over two years. This week, I got a notice that the minimum payments would increase from 2% of the balance to 5%. My payments went from $400 to $1,000 per month. I had relied on the 2% minimum remaining constant when I contracted for the purchase of my car, rent of my house and repayments of other loans. Now that the minimum has increased from $400 to $1,000 per month, I won't be able to make the payments. I believe the bank is deliberately making it difficult for me to make the payments to force me into default so it can capitalize on the unconscionable 24% default interest rates.