About LiveVoice
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Sometimes you can't always be there to answer every call that comes in to your business. LiveVoice has the solution to make your business as successful as possible. Our highly skilled agents are ready and eager to take your customers calls and ensure a positive experience while ultimately securing their loyalty to your brand. This allows you to focus on what you do best, taking your business to the next level.
LiveVoice Reviews
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- 4,604,607 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
LiveVoice author review by ConsumerAffairs Research Team
LiveVoice offers lead response, customer service and virtual receptionist services to large and small businesses in a variety of industries. It is a part of TeleServices Direct and is headquartered in Illinois.
24/7 support: Business looking for overflow, busy or full-time customer support can get help from LiveVoice. The company offers services for both phone and chat support around the clock.
HIPAA compliant: LiveVoice has a HIPPA compliant message delivery system in place, so businesses in the healthcare industry can feel secure in selecting them for phone services and support.
Lead response: LiveVoice representatives can respond to a lead from an e-mail or web form in as little as 60 seconds. The quick response helps businesses get potential customers’ attention before their competition does.
Training: All LiveVoice agents go through extensive training before they begin answering calls. The company uses software and online programs to train agents for clients’ specific needs. After agents begin answering calls, they are assessed daily, and their assessment is tied to their compensation.
Free trial: Interested consumers can sign up for a one-month free trial from LiveVoice. Consumers can request information about the free trial online or by phone.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
LiveVoice Company Information
- Company Name:
- LiveVoice
- Address:
- 963 Hawthorn Dr
- City:
- Itasca
- State/Province:
- IL
- Postal Code:
- 60143
- Country:
- United States
- Website:
- www.livevoice.com