SmartBiz Loans

I wanted to expand a little and SmartBiz was one of the first people to respond so I went with them. Their rep, Mike, was super responsive and great about answering questions. He was extremely pleasant and really easy to work with. I filled out an online application and their reps told me a bunch of other paperwork that I needed to email or fax over to them. And then, they got back to me with stuff that they thought the bank might look for that I haven't answered, so it seemed like when the paperwork went to the bank and we got approval, it was quick and easy.

We wanted to grow our business and SmartBiz provided a quick, easy and painless way to get an SBA loan. During the application process, there were a lot of questions on what we needed the money for, as well as financial analysis of the business. There was a whole lot of paperwork and then finally, there was approval after. The application took eight weeks total.

I had been working with Break Off Capital and I was seeking less expensive financing. SmartBiz worked with me on the SBA. The SmartBiz team was always very responsive. Some of the interactions that I had with them were through phone calls and others were through emails. SmartBiz sent me an online application. They also asked for a lot of documentation separately. Some of it was uploaded into their portal and this process was very easy. Then, within a few days, they had my approval and a few days after that, I was funded. It took 11 days from application to funding. SmartBiz very quickly secured the financing that I needed.

The SmartBiz reps were knowledgeable, helpful, and accurate in what they said and what they represented. It wasn't a bunch of fluff and empty promises, unlike my experience with other financing places. When I spoke to the SmartBiz rep, we went over the financial data, all the tax returns, and told me what else was needed. They packaged it up where there were no questions left and everything had been covered. It was a little tedious because of so much information that they required. But once I provided them all that, everything went smoothly. And getting the loan has really helped with the working capital, which is the blood of any business. I'd use SmartBiz Loans again when I'd need them and I would recommend them.

SmartBiz Loans seemed to offer the best and seamless solution out of everybody that we looked at. We were trying to consolidate some debt and do a little bit of growth in our company, and from the beginning, they were incredibly helpful then it all took off from there. We started off by using their custom form that walked us throughout the steps of the process. We filled out and provided a bunch of documentation and other information. Their user interface was great and uploading the required documents was super easy. When we had finished the applications, they called us and walked us through the rest of the way to the finish line. We couldn’t have done it without them. SmartBiz Loans certainly positively affected our business and helped us with our cash flow. That reflects on our lives too.

We were dealing with a couple of other financing companies that were just really sloppy and somebody recommended me to SmartBiz Loans. They were much more thorough in preparing an extraordinarily large amount of paperwork when we got a working capital loan from them. And then, they just sent the money afterwards. My interaction with their team was mostly through email and a couple of telephone calls which was all business and straightforward.

I was looking around online at different funding options. I have a small business so I get some of the keywords I used towards just a small business funding and SmartBiz Loans, along with a couple of other options, came up. I had applied for a smaller SBA loan a few years back so I was familiar with the process and I know that the SBA loans are good for small businesses. That drew me to look into SmartBiz Loans right away.

I restructured to more cost-effective, better terms and SmartBiz Loans was extremely easy to work with. They were able to get it done. I applied on Lendio, got a call from a Lendio person, Lendio reached out to a handful of people then SmartBiz was the one that responded, worked through the process with them, getting all the financial reporting done and a super smooth closing and it was done. I dealt with primarily one gentleman and he did a fantastic job. Any time we had difficulties, they made it ridiculously easy to get it to him.

My website needed redoing. It's from 2009, so it's way out-of-date. It didn’t have a search feature and we're making some major changes with it but I needed money to do it that I didn't have. And the bank agreed with us that we could have that fund. I had just started trying to work on an SBA loan through a local organization. We have a question area on our website and they had a marketing guy who posted the question. I have nothing to lose, so I thought I'll give these SmartBiz Loans a call. I talked to Susan and we had a great conversation. And then she passed me to Tim and he was great. I liked the platform that SmartBiz has for providing information to them. I upload everything and if they needed additional things, they put it as an additional requirement and we worked through things. A lot of what he needed I already had because I'm an accountant and I do those things. So, it worked pretty fast and we were both pleased.

We sought financing for operating capital and cash flow and SmartBiz Loans had a really easy process. It's a lot of uploading taxes and different forms but their whole system was fairly automated so it made it easy. I just got the loan but it was a good loan. It was a fair rate and I'm happy with it. Business is good.

I sought financing from my business perspective on what I needed to get into a studio space. I’ve tried a couple of banks. My friend who went through the same process had the same issue as a small business. She went the SmartBiz route and she told me to try them if I had problems going through my bank. I went through their website and filled out all of the information online. And then they had a representative reach out to me to keep me notified if there was any other paperwork that needed to be turned in to them. And also, the rep kept me informed of the loan process on where it was and the progress of it. They did an amazing job. SmartBiz turned my life around as far as giving me an opportunity to make that next step in my business that other people wouldn't give. If not for that opportunity, I wouldn’t have been able to offer more things to my clients and I could have gone out of business.

I had the need for a loan and I received a working capital loan from SmartBiz. Their process was a lot of work, but it was smooth and the website that they built made it neat and pretty easy. I had a couple of calls with the loan officer whose job was to gather the data and it was sent to the actual decision maker. Working with them made it easier to get a loan, but the fees incurred were hefty. You have to pay them as getting business loans and working through the SBA are not easy. But the fees were worth it for their efficient systems and having the kind of advocate helping you out.

SmartBiz Loans is a good company. For a while there, we had a pretty bad business and in 2008, we got almost killed. So I invested capital for the business to keep it going and when the business started doing better, our credit went up again. We were making more money again and we had better credit references. But in the interim, I went to a couple of really good companies and their banks had a hard time seeing past our minor problems. They didn't have time to deal with me but SmartBiz did.

I've been working with loans with banks and compared to SmartBiz, it's like night and day. I was looking for financing for working capital and a broker directed me to SmartBiz Loans. Originally, we started with the broker then I dealt with SmartBiz directly because they had to ask me questions about how I intend to utilize the fund. They also asked for some documents and some personal tax returns, company tax returns and IDs. We submitted those then they came up with a couple different offers and we went for one of the possibilities. It was a lot simpler than it is to work with banks. They have more parameters that are geared to small business than banks normally have.

The application process claims to provide pre-qualifications and then pre-approval status. You will be spending a significant amount of time providing all of their requested documents, after which you will be assigned a "specialist" that will review all of your financials and other misc documents for a 2nd time (collect more personal data), and advise you whether you are in fact "qualified" or not. This means nothing unless they can find a lender that will fund your loan, which is contingent on another department's recommendation to "move forward" or not.

I applied to SmartBiz for a loan for the first time a long time ago. It was for my wife and it was denied. I was trying to bring in more merchandise to grow my small business. I applied for a loan again and this time I was approved. I sent the paperwork including my business documents and all tax returns, bank statement, my lease, and insurance. The whole process shouldn't have taken so long but I had a back and forth because of my landlord and some paperwork had to be signed. The rep, Connor did a great job and after he was done with the process, Bank of Finance called me. They did the process fast and they did everything. I’ll recommend SmartBiz Loans, definitely. They were great and I’m very satisfied.

I needed financial assistance to grow my company and develop my business product. The SmartBiz Loans website was pretty good in terms of clearly representing the data, conditions, terms and the amount of payments per month. Last year, the first time I applied for a loan, it didn't work for me because my company wasn't meeting their requirements. This year, everything worked out fine, so I was pretty happy.

Due to the options of their SBA loans, I decided to go with SmartBiz. Their loan process was rigorous and there was a lot of documentation, which I understand. It's a government thing, but there was a lot of stuff I had to dig up. Their rep, Anthony, was great though. He helped me out and walked me through everything. However, I wish I had more of a list at the beginning. There was an initial list but then the list kept growing. It seemed like if you had all the items upfront, the process would have been easier, especially for me. I had an accountant and I had to go back two or three times to get information, so it would have been easier if I had been able to just give her one list. But because of the loan, we're financially a lot more stable, which relieves a lot of the other pressures. Although it was a long process, it was definitely worth the effort.

We were told that SmartBiz is good at helping small businesses like us to get an SBA loan set up. Abe referred us to Mike from SmartBiz and he drove the process. He works on a regular basis with small business loans so he requested all the information that SmartBiz was gonna need from us to do a preliminary application. He did the initial work, passed the paperwork and packed it over to SmartBiz. Then, I started working with Mike and spent a few weeks working with him on filling in the holes on the information that they needed. He was absolutely incredible. He's one of the best people I've ever worked with in any capacity in any company. He gave me his personal cell number. He's in East Coast and I called him a couple of times later in the evening. He was at a baseball game and he pulled aside and took the time to talk to me and made sure that I got my questions answered. He was available 24/7 and super friendly, nice and smart.

I wanted to refinance a business loan that I had and my wife went online looking for business loans. Then I got bombarded with phone calls. RapidAdvance was the one that said they were able to do SBA loans and then they referred me over to SmartBiz Loans. And since it is a broker, the company looks at a bunch of different banks rather than dealing with one bank. They make things easier compared to going out and looking for the banks ourselves. Plus, they were very good and I would recommend them.

The first time that I tried with SmartBiz Loans, I was rejected because I didn’t meet their standards. I have two companies and I said that in six months, I was going to try to refinance the loan that I had. I did it to switch from short term all the way to long term. I was working with American Quest for seven years and short term loans are very toxic. They don’t help me grow into becoming a company that makes million dollars. I was paying $7,000 monthly on those loans and now, it's going to go back to $4,200. I would also have $600,000 to play around with the cash flow.

I got a letter in the mail enveloped in some kind of marketing piece. I looked at a bunch of these and the material of SmartBiz Loans seemed better than the others. I called the rep and the rep sold me on the potentials. I got the SBA loan. I did a really quick email application which qualified me. The rep called me, asked me some questions and then sent me a list. We went back and forth for about three weeks with all the stuff that he needed, it went through an audit process, then it came back. I gave them some more information, cleared audit, then I went to the bank to get payoffs and the bank approved it. Then they sent us a DocuSign which was really slick. I signed the documents in full at 10:00 in the morning, and the loan was funded at 3:00 in the afternoon. The entire process took about six weeks, but I've had multiple SBA loans to commercial banks and this process was at least twice as fast.

When we started with SmartBiz Loans, the process was complicated that could have been discouraging if we had to do it on our own. But with SmartBiz driving the process, the complicated process was made easy. There was a lot of back-and-forths throughout and there were repetitive asking for certain documents too, but I understand they're getting it culled down to exactly what the banks are looking for. And at the end of the day though, it was successful. The team that helped me was very good. I had one specific person assigned to me and he was really thorough and ushered us through the process. He was also good about keeping us posted and pinging us for documents.

I went over to a neighbor one day and asked him if he could give me tips as I was thinking about getting a business loan. He told me that I needed to try SmartBiz. I tried to get a loan in the bank and I didn't have any luck. SmartBiz was able to get the deal done for me and even faster and more than I was asking. I applied online then a customer rep reached out to me. They asked me a lot of questions about the reason on what the money was for. I was at a business stage as I did part-time for a couple of years so my revenue was low in the two prior years. But last year, I got it to a good enough number and got me to the point where I grew to where I needed this money to start helping the cash flow for salaries.

I needed an SBA loan. I was reading the reviews and I liked how SmartBiz process everything electronically, so I went with them. During my application, I produced the papers here then I uploaded them online, and they would get them. Then they would tell me what else was needed and I slowly put the package together. I got a bad rep the first time and the second time, the guy was leaving and there was radio silence for 10 days. Then all of a sudden, somebody else picked up the paperwork and things went very quickly. The process took a little bit longer than I expected, but overall, it was a very good experience. I'd tell my friends who'd ask me about it to prepare if they're going with SmartBiz. The SBA would take a while and there's a lot of paperwork involved.

I recently got a small business loan with SmartBiz and the experience has been okay. I want to grow my business, and I get calls all the time from different companies. But the options that SmartBiz had worked better for me and it was interesting. The loan process was tedious. I had to keep going back and forth and they were asking for new and different things when I thought the process was done. But everyone says that when it comes to receiving funding for a business loan. Working with SmartBiz is helping my business.

I had a couple other loans that were high interest. I wanted to refinance and I got debt refinance, working capital and high-risk category loans from SmartBiz. The reps were great and professional. When I had a question, they were always available to me and they knew their jobs. The only thing was the application process was rough. The portal was not getting all their docs, and a lot of the docs are useless. And I never even heard of half of them so I had to search them out. And then, I would load them but I wouldn't see them so I would load them again but I still wouldn’t see them. But then, I would send the docs directly to them, and then I would finally see them. So, it was labor. They're doing something for me, but it's tough when you're a small business and you're trying to do business. It took at least two months to get it done, but I'm happy I got the refinance at the end.

We're a new company with a really fast growth. We were going to be short on cash to support people who need 60 to 90 days to pay us. And there are a hundred of companies out there, but a couple of guys from SmartBiz who called me seemed to be more focused on a lower cost of loans. The loan process at SmartBiz was straightforward. However, there were two people involved, Bill and another guy, who didn't communicate very well. A lot of times I'd be getting the same request from both of them and I wasn't sure if I should double the answer, to send it to both, or say that all it got to take is a phone call and I've got to talk.

I got an SBA loan through SmartBiz and it was the best experience I've ever had with a bank. I was looking to grow my business and SmartBiz seemed like they had the best requirements for my situation. The interest rate was lower than others too. The application process went awesome and our rep was honest and worked incredibly hard. We had a few troubles uploading some documents as they weren’t going through at first, but he worked to correct it and I just emailed him directly. Also, he called to give me updates throughout the day. I didn’t have to worry about anything. And so, I've recommended them. One of my associates was searching for some capital, and I told him to check it out and see how easy the process was.

SmartBiz was excellent. Stephanie was very customer-oriented, organized and very professional. I got an SBA loan with them since they sent me a pre-qualified letter. The loan was a lot of help on the cash flow and then we have a new project and it was also much helpful for us.