Warranty Solutions Reviews

This past week, the service manager at the dealer began calling WS, as he's had a service bay occupied by a disemboweled Silverado for three weeks with no action on WS' part. They daily promise a decision, yet never provide it. They said they had a 'glitch week before last, and that caused the delay to that point, but no excuse for this week's delays. I'm almost $1000 into a rental car so I can still work, and WS tells me they won't pay for it due to the delays on their part - they only pay for the labor time they calculate for the actual work done by the dealer.

DO NOT EVER BUY AN EXTENDED WARRANTY FROM THIS COMPANY. It seems to me that their entire goal is to deny claims, to stall and delay in hopes that I'll pay the $13K the dealer quoted for the rebuild and go away. NOT HAPPENING. Warranty Solutions is either grossly incompetent, insolvent, or deliberately and actively defrauding dealers and consumers.

Now that this is an engine part, Warranty Solutions are telling me this part had to be changed by 60,000 miles, so now it's not covered either. My car has an estimated 76,000 miles on it and I was told it was purchased with 53,000 miles. When I purchased the car, I was told that the belts and hoses were all changed. At this point, I have no way of proving that, nor did I expect to have to because my understanding was all maintenance issues would be covered. So every time something goes wrong with the car there is some technicality on why Warranty Solutions will not pay to have the car fixed. I happen to be one of the millions of people who have not worked in quite a while and frankly can't afford this. Again, I was told when purchasing the car, this was a way for me to not have to try to pay a car note and struggle with maintenance issues. Now, what I agreed to is not what I'm getting.