Premier Auto Protect

Premier Auto Protect Reviews

Premier Auto Protect Reviews
4.9(143)
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About Premier Auto Protect

Premier Auto Protect helps car owners avoid costly vehicle repairs with its vehicle service contracts. The company offers four plan levels, which all include a 30-day money-back guarantee and 24/7 roadside assistance. Customers can choose any ASE-certified technician for repairs and transfer their contract after selling a car.

Pros & Cons

Pros
  • 24/7 support
  • Direct payment to repair shop
  • Rental car coverage
Cons
  • Quote only over phone

Premier Auto Protect Reviews

Stars Rating

  • 94%
  • 3%
  • 0%
  • 0%
  • 2%

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    1 featured review
    How do I know I can trust these reviews about Premier Auto Protect?
    • 4,464,628 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 35 - 235
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed March 19, 2024

    My experience was excellent. I looked it over last night, and I was called immediately this morning. My representative was there a state was very straight to the point? Didn't take up a lot of time. Gave me a great deal and I'm happy.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Carol, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Price

    Reviewed March 18, 2024

    I was pleased with how efficient and effective Morris was in handling and packaging my policy. He was very professional and friendly and provided me with a fair quote that I immediately agreed to pay. He also agreed to submit my policy via email because I requested it.

    Premier Auto Protect
    Premier Auto Protect
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    Hey Wanda, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Morris. Thank You , Premier Auto Protect

    Verified purchase

    Reviewed March 18, 2024

    Very detailed explanation. I feel this is a great company that will ensure the customer is completely satisfied. Hopefully if the time come to need services, everything will go accordingly as explained. I plan on having all my vehicles covered with this company.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Elwood, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Customer ServiceCoverage

    Reviewed March 18, 2024

    The gentleman called almost immediately after I requested a quote on one of our vehicles. I received so much information that put my mind at ease and now instead of one vehicle I got both covered. Thanks to the guy who helped me today! He went above and beyond and I received outstanding customer service! Will recommend to all my friends and family!

    Premier Auto Protect
    Premier Auto Protect
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    Hey Michaela, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Coverage

    Reviewed March 15, 2024

    The agent was very patient with me during my time considering other companies! I am very pleased with the service I received while making my decision and would recommend them to my friends! They really took their time with me to explain all my options and covered all my concerns…

    Premier Auto Protect
    Premier Auto Protect
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    Hey Annge, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    PricePunctuality & Speed

    Reviewed March 15, 2024

    Very great service and fast. Steve was very nice and friendly. Very kind to talk to. Very easy to deal with. Go straight the the point. Doesn’t walk me around. Got a very good price for my warranty. Thank you Steve.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Hai, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Premier Auto Protect

    Verified purchase

    Reviewed March 14, 2024

    My experience was very good. I am very thankful to have had the opportunity to work with you. I look forward to working with you in the future and hope that you and the team are going to be able to help me out. Thank you for taking the time and I appreciate your time.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Charles, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Customer ServiceClaims HandlingPunctuality & Speed

    Reviewed March 14, 2024

    Good response to claims. Quick response to payment To shop. Also customer service is excellent. When they helping when I needed them to help. They also very helpful when I had a problem. Thank you very much

    John **

    Premier Auto Protect
    Premier Auto Protect
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    Hey John, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear your experience. Thank You , Premier Auto Protect

    Verified purchase

    Reviewed March 14, 2024

    Thanks Danny for being a great customer representative. You made the process easy. I will recommend you to my friends. If the rest of your company are like you it will be a pleasure to do business with Premier Auto coverage. There really isn’t much more to say other than looking forward to doing business with you and your company.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Bill, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Danny. Thank You , Premier Auto Protect

    Verified purchase
    Customer Service

    Reviewed March 14, 2024

    Danny ** is an outstanding exceptionally skilled customer service representative. He goes above and beyond expectations, also being kind and friendly. Premier Protect gets great reviews online and so far I can see why, their service seems to be awesome. Please, keep up the awesome work and service. "Danny **" my representative that helped me to set up my new auto protect plan, gets a... A+++++ Thank you again!

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Joseph, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Danny. Thank You , Premier Auto Protect

    Verified purchase

    Reviewed March 14, 2024

    Everything went well. Haven’t got my paperwork yet. I hope it will come soon. I’ll call back tomorrow with some questions. I have a few questions for you and I’ll get back to you tomorrow. Thank you very much. Thank you very much. I’ll talk to you soon.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Tim, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Please call us any time to answer any of your questions Thank You , Premier Auto Protect

    Verified purchase
    CoveragePrice

    Reviewed March 13, 2024

    Our salesman is always wonderful to work with. He is respectful and helpful. You offer great rates and great plans. I had a different warranty with another company that didn’t cover anything but cost more. I would definitely recommend anyone use this company and my salesman.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Brandi , We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Customer Service

    Reviewed March 13, 2024

    Cole was able to get us through the process in an efficient and informative way. Answered all our questions and made us feel comfortable with our contract. Would recommend this product to others seeking a company they can trust with vehicle service repairs.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Gerald , We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Cole. Thank You , Premier Auto Protect

    Verified purchase
    Customer Service

    Reviewed March 13, 2024

    I very much dislike talking on the phone. I believe my rep's name is Kevin. After calling me and leaving a message, he texted me. I answered his text and he patiently answered all of my questions via text before we finished up via a phone call.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey William, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Kevin. Thank You , Premier Auto Protect

    Verified purchase
    CoveragePrice

    Reviewed March 13, 2024

    Just purchased contract. Robert was very helpful and patient during my decision process. Was provided the most comprehensive coverage at a great price compared to other companies I contacted. I trust the actual coverage when needed matches my experience so far.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Joe, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert. Thank You , Premier Auto Protect

    Verified purchase

    Reviewed March 12, 2024

    Robert was very helpful and patient with all my questions before signing up. I really appreciate that since many times a lot of time is spent and no sign up. Now we will see how it goes when need to use.

    Premier Auto Protect
    Premier Auto Protect
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    Hey Elias , We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert . Thank You , Premier Auto Protect

    Verified purchase

    Reviewed March 11, 2024

    I appreciate all your help with the warranty. It was you all were very helpful on my experience. I am looking forward to working with you all and with many times. If I need your help with anything I will be contacting you.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Donald , We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Price

    Reviewed March 11, 2024

    Gentleman was very nice and explained everything to me so I could understand what I am getting with my warranty. I would definitely recommend this company to a friend or family. I was surprised how reasonable the cost was as I have compared other companies.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Patricia , We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Coverage

    Reviewed March 10, 2024

    Stan was very helpful and explained the difference in coverages. He broke down what each covered. He also included a maintenance package for help with oil changes and brakes. Also discounts on tires. Great services. I will definitely recommend to family and friends.

    Premier Auto Protect
    Premier Auto Protect
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    Hey Frank, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Stan. Thank You , Premier Auto Protect

    Verified purchase

    Reviewed March 8, 2024

    Joe sold me on the premium cost. An offer I had to take advantage of. Joe is very professional and stayed in close contact with me. He was very helpful and courteous with no pressure. I would definitely recommend Joe and Premier Auto Protect to friends and family.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Michael, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Joe . Thank You , Premier Auto Protect

    Verified purchase
    Coverage

    Reviewed March 8, 2024

    Eric was a pleasure to deal with. I got flooded with calls from other companies but chose Premier because of their reputation and reasonable rates. The coverage is the same as manufacturer's warranty with road hazard tire coverage. Ended up signing up both cars. Thanks, Eric.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Wayne, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed March 8, 2024

    Very fast and easy. Also good rates. Customer service was very good and very helpful. No high pressure up sales for other services but was very informative. Would recommend this company to anyone buying a car that does not currently have a manufacturer's warranty.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Chris, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase

    Reviewed March 7, 2024

    You have some very committed salesmen. Robert was always patient, focused and dedicated to the employer. He made things easy to understand, even when I asked five times. I was impressed by his knowledge and perseverance to get me signed on. I hope the company will be great to work with should I ever need to. It gives me comfort to know someone has my back. Great job in hiring Robert **. It's been a pleasure and thanks for the reminders when I'm struggling with my health at this time.

    Tracie

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Tracie, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert. Thank You , Premier Auto Protect

    Verified purchase
    Punctuality & Speed

    Reviewed March 7, 2024

    Very kind and courteous help me very fast. Knew what he was doing and I liked it. Great job. I think I got a smoking deal from him and it was really easy to sign up and I hope it’s just as easy if I ever need to use the program. Hopefully not but I like to be protected. Thank you guys for doing such a great job.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Katherine, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Coverage

    Reviewed March 7, 2024

    Marc was super friendly and very detailed about the warranty coverage. He made sure I understood everything and made sure I know what was covered and made sure I was happy with my choice. Made my experience supper easy. I will definitely recommend him to my friends.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Adan, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc . Thank You , Premier Auto Protect

    Verified purchase
    Customer Service

    Reviewed March 6, 2024

    Great customer service and friendly staff was able to negotiate the online registration easily and I am hopeful that I don't have to use this service anytime soon but I know if needed I have a great company behind me that will provide excellent service and complete satisfaction.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Cleveland , We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Customer ServicePrice

    Reviewed March 4, 2024

    Very good and affordable, customer service representative was very nice and helpful when answering questions that was asked. This was a better quote than any of the other places I received quotes from. I just hope that everything was answered correctly and with a accurate response.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Katrina , We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    CoveragePrice

    Reviewed Feb. 23, 2024

    Premier quoted me a great price for comprehensive coverage of our primary vehicle. I also opted for the tire & maintenance add-on for greater peace of mind. So far, so good! They beat the other guys by a considerable margin...

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey John, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase

    Reviewed Feb. 23, 2024

    Went the extra miles for saving for veterans, the man I spoke with careful explain what I was getting and that really help. He took time to go over oil change, tires, coverage, he talk bumper to bumper. All good.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Kenneth, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Customer Service

    Reviewed Feb. 22, 2024

    I liked the conversation I had with Robert. He explained everything to me and answered all of the questions I had. It was a learning experience and I hope that all the information he gave me was accurate. He sold me and I hope to have a better experience than my past experiences.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Danny, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert. Thank You , Premier Auto Protect

    Verified purchase

    Reviewed Feb. 22, 2024

    The person I spoke with was very knowledgeable. Thanks a lot. I would truly recommend to my friends. Very professional. Even sold me on the tire package which I did not know about. Would definitely recommend to my coworkers. Thanks a lot.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Commander, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Customer Service

    Reviewed Feb. 21, 2024

    The agent that assisted me was very helpful and knowledgeable and made me feel welcomed and respected me and answered all my questions I had. I was very pleased after our call. Thanks James **. He was by far the best his patience in making sure all my questions were answered and my needs were met.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey JOSEPH , We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Premier Auto Protect

    Verified purchase
    Customer ServiceCoverage

    Reviewed Feb. 21, 2024

    Good customer service. Very caring and informative about everything. Excellent support. I appreciate Joe and how he was very helpful to choose this Premier service and the coverage for my 2013 Dodge Journey. Thank you very much for the recommendation of this service provided.

    Premier Auto Protect
    Premier Auto Protect
    Pinned

    Hey Denise, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Joe. Thank You , Premier Auto Protect

    Verified purchase

    Reviewed Feb. 21, 2024

    Steve explained things in a way I could understand. Was very helpful and even gave me a few extra discounts which I am extremely grateful for. I was going to check other options but decided not to after talking and completing our call.

    Premier Auto Protect
    Premier Auto Protect
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    Hey Vicki , We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve . Thank You , Premier Auto Protect

    Verified purchase
    CoveragePunctuality & Speed

    Reviewed Feb. 20, 2024

    Hello! Allison was knowledgeable, friendly and fast! Just like insurance, you always have it but you never know when you will need it. My vehicle is getting up there in miles so it’s nice to have this added protection! Thank you for your help!

    Premier Auto Protect
    Premier Auto Protect
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    Hey Charrae, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Allison. Thank You , Premier Auto Protect

    Verified purchase
    Customer Service

    Reviewed Feb. 20, 2024

    Steve was very helpful from the very 1st conversation all the way through finalizing the contract. At this point in time it's very early to give a complete review, but so far all is good. If everything goes as I was told, I will definitely recommend to family and friends.

    Premier Auto Protect
    Premier Auto Protect
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    Hey Ryan, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Premier Auto Protect

    Verified purchase
    Customer Service

    Reviewed Feb. 19, 2024

    Joe was the representative that helped me with all my many questions! He gave great customer service and was very knowledgeable about the company and its warranty. The monthly payments were quite reasonable. I would recommend Premier to family friends! Hopefully my first claim experience will be a good one!

    Premier Auto Protect
    Premier Auto Protect
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    Hey Rose, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Joe. Thank You , Premier Auto Protect

    Verified purchase
    Coverage

    Reviewed Feb. 16, 2024

    Ryan was very helpful with walking us through the policy and what it covers and how it works and how much a policy like this helps if your vehicle was to break down on us. Also I love to see that I get a discount for being a Veteran.

    Premier Auto Protect
    Premier Auto Protect
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    Hey Charles, We appreciate you taking the time out & Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Ryan. Thank You , Premier Auto Protect

    Verified purchase
    Coverage

    Reviewed Feb. 16, 2024

    So I called in to get coverage for my car. I spoke to a rep named Marc **. He explained all the coverage followed by email as well, did not push too hard to buy but I must say that was the cheapest rate I got for the top level level of coverage and I did shop a lot. I sure do recommend PREMIER AUTO PROTECT.