Premier Auto Protect

Very friendly staff, timely and professional. Would definitely recommend them. Very nice people and they know their stuff!!! When I was in doubt they explained everything very clearly. The only people I would recommend to my family and friends.

I've been with Premier Auto Protect since June. The cost per coverage was the best available when I signed up compared to other companies that I tried to find.

I used to have CarShield. They weren't paying bills so I switched over to Premier. The representative was good.

I had my Dodge Charger covered with Premier. They are cheaper. The reps are good.

I took the car in for service and Premier Auto Protect was supposed to take care of it. Then they said they wouldn’t because the tire size has changed. It’s the ones that came when I bought it and they’re maybe a little bit different than the factory ones. But that’s not what they’re repairing. It had nothing to do with the inside of the motor or the rack and pinion and powertrain. The mechanic said that’s no reason to not do that. I talked to my attorney and he said that if Premier doesn’t take care of it, we will sue. I’ve called and called, and the lady said somebody else will be calling. If they take care of it, then I’ll recommend them. But otherwise, I will not.

Initially, we had some issues with billing with Premier Auto Protect. But the person who worked with me was easygoing and the plan was the right one for my vehicle.

I spoke to someone on the phone when I signed up with Premier Auto Protect and the process was very good.

The customer care service at Premier Auto Protect is incredible and second to none. They are open for discussion and very welcoming and affordable. I think it would be much better for me to deal with them than try out any other car warranty option.

I am very satisfied with Premier Auto Protect. I purchased an extended warranty. They have processed my claim very quickly and efficiently. I have had no problems with this company. I would definitely recommend.

I had an experience with another car warranty company that was frustrating but when I churned to this service they moved swiftly to solve my problem. I am happy with these wonderful car warranty company.

The customer care service at Premier Auto Protect is incredible and second to none. They are open for discussion and very welcoming and affordable. I think it would be much better for me to deal with them than try out any other car warranty option.

This I've been with Premier Auto Protect for 6 months and I can say that they are wonderful! I'm glad to be a customer. My experience with Premier Auto Protect forced me to write this review. This company is the very best and they really care about your car. Your vehicle is very important to them. Premiere covered every single issue that I had with my Ford.

Premier was the only warranty site that corresponded with me by email. Other companies want a phone number to immediately call you to make a sale. There was no pressured phone call or salesmen pushing for a deal. I was able to get a quote and read a sample warranty before I chose to do business with Premier. Once I saw the info in my email I was able to write down questions and concerns and was prepared when I called. The process was so easy and I felt as if I was in control of the process. I got a great deal and could not be more satisfied.

I've been using Premier Auto Protect auto warranty for 3 years and has never had a problem so far. Premier is not the only one but they are one of the best. Trusted by many car owners and for good reason.

They asked the questions that I was hoping to hear. I haven't used them yet but it seems like when I do, I should be covered.

Premier dragged their feet for two weeks when my car was in the shop. My car had to stay there for their terms. After two weeks, I just said, "Enough is enough." So, I called. I canceled it and they said the check went out on August 3rd but as of today, I still haven't received my deposit back for $90. Last Monday, my service writer at the dealership called and said that he just had a phone call that said that the inspector was on his way out to inspect my car. My car had been with me for two weeks. It took them almost three and a half weeks to get someone to come out. So, they get 5 thumbs down literally. I'm so pissed at them right now.

Premier was about the same amount with other companies, and by the time we finished up, it was $10 cheaper a month. I asked the guy that talked to me questions and he told me the truth. I felt that he was being sincere and wanting to make sure that I got protected. And I went with him. I got the policy that takes care of everything from the bumper to the transmission. That’s what I needed. Because I love my car. If something happened to my car, I couldn't afford to put a down payment down for a new car because I can't afford the car payment. It was cheaper to get this because it has road assistance, too. It was cheaper to do this every month than it is a car payment. And I keep my car.

They’ve been very helpful. They're good. They didn't end up pressuring me, compared to other companies. Once I said no to the rep that I talked to and let me call her back, she accepted. So that made me feel a little more confident. Because when you’re selling something that's good, you don't have to pressure the customer.

Premier had a better deductible. The young lady I dealt with was able to answer everything that I needed.

Premier's application process was easy. Their rep was very good. He explained to me how the policy worked. The initial phone call sounded really good. So, I was happy with it. I had a claim on my car's air conditioner. It's been extremely difficult. My car has been in the shop for almost a month now. The technician that was helping me at Honda was calling them. No one would answer the phone for days. When he finally got ahold of someone, he told them that he couldn't really send a picture of what was wrong with it because of where it is. They were like, "Well, you have to send a picture. There's no way we can process it." So he said, "Well, send someone down there." Someone came two days later and he saw that he couldn’t take a picture of it. About four days after that, they finally processed the paperwork for me to get it fixed.

The experience with Premier Auto Protect, so far, has been a little bit unstable. My mileage was entered incorrectly on my warranty. I just realized that I’ve been paying for a warranty for about two months now, and I’ve made a down payment, and I’m unable to use my warranty until they correct some information. I am trying to get a claim completed that cannot be processed until the discrepancy is corrected. My car is at a licensed repair facility right now, and I’m unable to use my claim until that gets corrected. They just informed me that they will correct it in about an hour and a half or give me a response. As far as their customer service, I would give them about 10 stars. They’re really friendly and kind, giving me callbacks, and being supportive in trying to fix the situation.

The gentleman that set me up was very nice and explanatory on everything. They tried to take a payment today and they probably didn't get one because the account has not got all the deposits in yet. I was gonna give him a call to let him know that on the 3rd I’ll let them take a payment off of my other debit card.

The reps were marvelous. They said if I get any company saying that I don't pay anything out of pocket, that’s a gimmick. They said more likely, I'm gonna have to pay something out of pocket. They went over my options. When they mentioned one of my vehicles, I had to pay only 25%. For the second vehicle, it was 50%.

Premier has been good. I like them. They've got a good price. The receptionist people know what they’re talking about. They're very personable.

I bought the plan in June but I don't have the official policy yet. I just got a receipt. If they could send me my policy, that would be great.

Premier got me covered. Everything was good.

When I called the first time to sign up and when I called back to get a problem fixed, it was good both times. I told my friends already that I had done it with Premier.

I didn’t get to file a claim because Premier never sent me paperwork. After they took my $100, I never heard from them again. I'd like to have my $100 back.

Premier's customer service is awesome. Their enrollment plan was good. Everything went smoothly.

Signing up with Premier was fairly easy. They answered majority of the questions before I even asked them. It was a pleasant experience. I wanted as much coverage as I could get without having a good job to pay for it and I was able to do that with Premier.