Omega Auto Care vs. Concord Auto Protect
Compare coverage, cost and reviews
 |  |
|---|---|
3.9
1,405 reviews
|
2.1
1,202 reviews
|
| No. of plans:5 | No. of plans:3 |
| Max mileage250,000 | Max mileage120,000 |
| Max vehicle age15 years | Max vehicle age- |
| Waiting period30 days | Waiting period30 days |
+1 more
Omega Auto Care and Concord Auto Protect both offer extended car warranties that protect you financially after your manufacturer’s warranty expires.
While they offer similar services, there are some differences between the coverage they offer, the cost of their plans and the additional benefits you get. We’ve analyzed both companies to help you decide which is the right fit.
Omega Auto Care offers lower premiums than Concord Auto Protect. The company also provides more coverage options for older cars with high mileage, making it a better fit for drivers with vehicles that no longer qualify for lower-mileage warranties.
We recommend Concord Auto Protect for its comprehensive coverage. While Omega provides a wider range of plans, Concord’s plans protect more components. This makes it a stronger choice for buyers who prioritize extensive coverage over premium costs.
Omega Auto Care vs. Concord Auto Protect coverage
Plans from Omega Auto Care and Concord Auto Protect offer varying levels of coverage for your vehicle's parts and systems.
Omega Auto Care coverage
Omega Auto Care provides five plans across three tiers: Powertrain, Powertrain Plus, Powertrain Enhanced, Used Stated and Exclusionary. Each plan covers various components within each category, so checking your specific contract to determine what’s included is important.
- Powertrain covers some parts of your engine, forced induction (turbo/supercharger), transmission, transfer case and drive axle(s).
- Powertrain Plus increases the coverage on each of the named systems in Powertrain and adds coverage for some components of your air conditioning and heating systems.
- Powertrain Enhanced covers everything in the first two plans plus additional parts of each named system. It also extends protection to some parts of the cooling and fuel systems.
- Used Stated expands on the previous levels by adding coverage for some steering, brake and electrical system components.
- Exclusionary, the most comprehensive plan, covers everything in the previous plans, along with additional parts for each system. It also adds coverage for up to two labor hours for emergency repairs. This plan covers almost all components of each system, except those specifically listed as “not covered” within your policy documents.
Concord Auto Protect coverage
Concord Auto Protect offers three extended auto warranty plans: Powertrain, Advanced and Premium.
- Powertrain covers six items including the engine, transmission, drive axle(s), electrical system, cooling system and brakes.
- Advanced expands the Powertrain coverage to include all-wheel-drive/four-wheel-drive components and steering components.
- Premium, the most comprehensive plan, protects everything in the first two plans and adds coverage for heating and air conditioning components, fuel system, anti-lock brake system (ABS), high-tech electronics, turbo/supercharger and front/rear suspension.
We’ve broken down what’s covered under each of the companies’ plans below:
 |  | |
| Coverage | | |
|---|---|---|
| Plan | ||
| Engine | | |
| Transmission | | |
| Drive axle | | |
| Transfer case | | |
| Seals and gaskets | | |
| Turbocharger/supercharger | | |
| Heating system | | |
| Cooling system | | |
| Air conditioning | | |
| Brakes | | |
| Suspension | | |
| Steering | | |
| Fuel system | | |
| Electrical components | | |
| Navigation/GPS | | |
| High-tech components | | |
» LEARN MORE: What does a car warranty cover?
Omega Auto Care vs. Concord Auto Protect cost
The cost of an extended auto warranty can vary significantly based on several key factors. Vehicle age and mileage are typically the most influential factors — newer cars with lower mileage generally cost less to cover than older vehicles with high mileage. The make and model of your vehicle also impact pricing, with luxury and high-performance vehicles usually commanding higher premiums due to more expensive repair costs.
Additionally, plans with comprehensive coverage cost more than basic powertrain protection. Plans may also be more expensive depending on where you live.
We gathered quotes for different vehicles with varying mileage to give you an idea of how prices compare between Omega Auto Care and Concord Auto Protect. The prices below are for each company's lowest-tier plan unless otherwise noted. Keep in mind that coverage for these plans varies, so it’s not an exact apples-to-apples comparison of value.
To get a quote from Omega over the phone, you will need to disclose your vehicle’s VIN number to the company to accurately access your vehicle's current status. We used Chaiz, an online extended auto warranty broker, to gather quotes since it offers estimates for Omega plans. All four of the quotes we collected are based on the Powertrain Plus plan, as the basic Powertrain plan is only available for vehicles with 150,001 to 250,000 miles.
| Model and mileage | Omega Auto Care | Concord Auto Protect |
|---|---|---|
| 2013 Ford F-150 (150,000 miles) | $924 per year | $1,311 per year |
| 2014 Honda CRV (135,000 miles) | $900 per year | $1,285 per year |
| 2015 BMW 3 Series (125,000 miles) | $1,656 per year | $2,129 per year |
| 2016 Toyota Camry (110,000 miles) | $804 per year | $1,151 per year |
Omega Auto Care vs. Concord Auto Protect policies
Omega Auto Care covers vehicles up to 15 years old with less than 250,000 miles. It allows you to choose any licensed repair facility, but repairs must be approved before work starts.
Used Stated plans cover vehicles up to 10 years old or with under 150,000 miles. Exclusionary plans apply only to vehicles up to seven years old with fewer than 100,000 miles. Powertrain plans accept vehicles less than 15 years old and under 250,000 miles. Down payments and deductibles apply.
Concord Auto Protect is available nationwide and provides a 30-day money-back guarantee to all customers (provided no claims have been made during that time). Customers can choose any ASE-certified mechanic, as well. All Concord plans have a waiting period of 30 days.
| Benefit | Omega Auto Care | Concord Auto Protect |
|---|---|---|
| Vehicle inspection required | | |
| Contract length | Month to month | Month to month |
| Quote process | Online or call | Online |
Omega Auto Care vs. Concord Auto Protect additional benefits
In addition to coverage for mechanical failures of your vehicle's parts, Omega Auto Care and Concord Auto Protect offer a few other benefits.
Omega Auto Care benefits
All Omega Auto Care plans come with roadside assistance ($100 limit per occurrence), rental car reimbursement (up to $30 per day) and trip interruption protection ($75 per day, up to three days when you’re more than 100 miles from your home).
All Concord Auto Protect plans include 24/7 roadside assistance (up to $120 per occurrence), trip interruption insurance (up to $50 per day for up to three days when more than 100 miles away from home), dead battery service, towing, locksmith service and rental care reimbursement (up to $225 and a maximum of three days). Plans are transferable and typically last three to five years.
| Benefit | Omega Auto Care | Concord Auto Protect |
|---|---|---|
| Roadside assistance | | |
| Rental car reimbursement | | |
| Trip interruption | | |
| Transferability | | |
Omega Auto Care vs. Concord Auto Protect reviews
For an honest assessment of customer satisfaction, let's examine what actual policyholders say about Omega Auto Care and Concord Auto Protect.
Omega Auto Care reviews
Omega Auto Care’s positive reviews reflect an appreciation for its reliable coverage, follow-through on covered repairs and great customer service.
“I needed to get something replaced and I saved some money by using them. So, that was nice. The repair was super quick. I went into the dealership and told them my car was doing this funny thing. They looked at it and said they could buy the product for me. By the time I came back, they had the product and had the car fixed, and had already gotten what they needed from Omega.” — Naomi in Michigan
“I love Omega Auto Care. The service is great. They give more than any other warranty I've seen out there. ... I had a problem with my radiator and Omega did a great job of taking care of it. The customer service was quick too.” — Leonard from Florida
Negative reviews mention frustration with denied claims, slow claims processing and poor communication.
Yvonne from Maryland complained, “When the adjuster finally contacted me almost a week later. He informed me that he needed a copy of my auto service invoices, but if I didn't have one, it would not be a problem.” However, she received another call a few days later stating she needed to provide “ALL invoices for the entire time I owned the car.”
» SEE FOR YOURSELF: Omega Auto Care reviews
Concord Auto Protect reviews
Some Concord Auto Protect reviews reported excellent customer service, a smooth purchasing process and competitive pricing. Some highly recommended the product.
“Two claims have been approved by the staff at Concord Auto Protect. The process was easy and they paid for the repairs in full. I can not complain about anything because they did their job. I would easily recommend them to others that are looking for a car warranty company to use that is priced fair.” — Dylan from New York
Other reviewers complain about delayed claims processing, unresponsive communication and denials for covered repairs.
“My vehicle has been in the shop for 53 days since the initial claim process began and like many others I call nearly every day and email every day and get nowhere.” — Keith from Michigan
» SEE FOR YOURSELF: Concord Auto Protect reviews
Bottom line: Omega Auto Care or Concord Auto Protect?
All things considered, what kind of driver is each provider best for?
Omega Auto Care is best for customers seeking an extended auto warranty with multiple plan options, especially those with older vehicles.
Concord Auto Protect is best for car owners seeking longer policy terms and broad availability of repair facilities.
If neither sounds like a good fit, or if you’d simply like to see more top-rated providers, check out our other picks for the best extended car warranty companies.
