National Auto Care Warranty Reviews

Very disappointed... have number to number coverage but the one thing I called on 3 years into it and my heat seats are not covered. Really!!!! Don’t understand why this would not be covered because it is between both numbers. Very upsetting to learn this. Not good company policy if you don’t cover everything you said you would.

Well bought the NAC warranty. 2 times took to dealer and all they say is have to talk to warranty company. Then they want 210.00 to just look and hope it’s covered. Not covered as usual. Do not buy this warranty, it’s a scam. Better off buying one one-off TV taking a wild chance anyway. Not buying this one again. Say bumper to bumper, not true. Please read all fine prints. I learned the hard way also.

I call this company thinking it's was calling everything breaks to make a payment. The unprofessional rude person I talk to never told me that not everything breaks. It kept saying everything breaks so I made the payment and kept saying I pay 114 dollars so give him my debit card number. 5 minutes later I check my bank account and seen they took out 157.97 so call them back and told him I made a mistake and pay the wrong company I been paying everything breaks for 11 months. The numbers messed up so I ask them reverse the payment or a refund. Unprofessional rude person said he could so I cancel it. He got going refund or reverse my payment and someone in your put the computer that pay 195 dollars on my credit card last 4 number **. That 4 in my credit card but when I do this 2 weeks ago they kept trying run my credit card.

The biggest scammers I have ever had to deal with. Have been going through the receipts of the claim I sent them 2 and a half months and I have called them 2 times and they always don't even know what they are doing. What a lack of professionalism.

The coverage that you buy is not specific on the repairs that your vehicle needs on the time it breaks down. On my case, they wanted me to approve the teardown by the dealership and once the dealer tell them the finding they will decide if is covered or not, so once you agree, you will be responsible for the charge if they denied the claim. On the power seats, they only want to warranty the motor but not the other items that break on the seat, and if there is no aftermarket parts, then you will be responsible for the tear-down and diagnose charge by the shop. So before you buy, ask them what they cover on all items especially on the ones they need repair, because that part is discontinued.

I filed a legitimate claim for a breakdown in my RV. We paid a lot of money for the top-of-the-line coverage. They denied parts and labor, did not explain, refused to answer phone calls and wound up agreeing to pay one third of the actual repair bill.

I have been dealing with this company now for four years. They try very hard to not pay claims that are submitted by legitimate repair shops. They charge a lot of money to buyers but failed to deliver when you need them the most.

They are straight-up crooks. I have been search for all the complaints about them and their predatory criminal tactics. I have seen a few reviews and complaints about the exact situation/issue I am having. Their refusal to pay for the total repair to fix my sunroof (who would think that's really actually a sun "window").

First time I tried using this warranty I was turned down. I spent 0ver $1,800 dollars on this warranty from the dealership on my wife's new car. Didn't once thought about checking the reviews on this company. My mistake!!!