My Dealer's Choice Reviews

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Edited by: Matt Zane

About My Dealer's Choice

My Dealer’s Choice offers vehicle service protection plans to buyers in all 50 states. Coverage is available for both new and used cars, including electric vehicles. It also provides coverage for RVs via its affiliate brand, No Repair Cost. My Dealer’s Choice has over 30 years of experience in the extended service warranty industry and promotes a client-focused approach.

Pros
  • 3 plan levels for gas-powered vehicles
  • Coverage for EVs
  • Open 24/7
Cons
  • No pricing on website

My Dealer's Choice Reviews

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    How do I know I can trust these reviews about My Dealer's Choice?
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    Page 2 Reviews 10 - 40
    Customer ServiceTechRefunds & PayoutsBillingHonesty & Transparency

    Reviewed Aug. 20, 2025

    They do not refund you your money when you cancel, we have been dealing with them since May, they 2025 said check is in the mail, you call and they overtalk you and lie and we have all the recordings to prove, beware of James in billing and Prit if these are their real name..They never sent the signed contract over voice recording of my father buying these program.

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    Claims HandlingCoverageTechPunctuality & Speed

    Reviewed Aug. 7, 2025

    I was sold a “5-year” warranty by Chris L. on the condition I signed that day. I was told I was fully covered and “good to go,” even before receiving a copy of the contract. That contract never arrived. I relied on the seller’s statements, brought my vehicle in 4 days before the supposed start date, and my $15K claim was denied. Only later did I learn the contract was 4 years, not 5. This is material misrepresentation. I offered to pay in full ($4,200) and acted in good faith. They ghosted me. I have receipts, texts, and proof of what was said. Stay away.

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    My Dealer's Choice
    Response from My Dealer's Choice

    Hi Mr. Barbush

    We’re sorry to hear about your experience and appreciate the opportunity to provide clarity on the situation.

    While we understand your frustration, it's important to address a few key details for accuracy. As you noted in your review, you brought your vehicle in four days before the contract's start date, which falls within the clearly stated waiting period outlined in all service agreements. Claims made during this time are not eligible for coverage and are considered pre-existing issues, which is why your claim was unfortunately denied.

    Additionally, after your claim was denied, you offered to pay the full price of the policy—$4,200—despite knowing the repair bill exceeded $15,000 all while this was within the waiting period.

    We take accusations of misrepresentation very seriously. All customers are provided with warranty terms and documentation. If, for any reason, you did not receive your contract promptly, we can always email and mail it out again.

    We remain committed to fairness and transparency—even when a customer attempts to take advantage of the process, in your case and in any case one cannot offer to pay the policy in full with the policy not in effect to take care of an issue while the policy is not effective.

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed June 1, 2025

    I recently signed up for coverage with My Dealer's Choice for my Mercedes-Benz GLK, and I couldn't be more satisfied with the experience. Cory G. was absolutely exceptional professional, knowledgeable, and genuinely helpful throughout the entire process. He took the time to explain all of my options clearly and ultimately provided me with a great deal that fit both my needs and budget. What stood out the most was his recommendation of the Platinum Plan, which offers extensive coverage and gives me real peace of mind. I'm thrilled to have secured such comprehensive protection for my vehicle, and I feel confident knowing that I'm in good hands with My Dealer's Choice. Highly recommend Cory G. and the entire team for anyone looking for quality vehicle protection and outstanding customer service.

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    Customer ServiceCoveragePriceStaff

    Reviewed May 20, 2025

    Called company got a fair quote for my vehicle. I had for got to mention it was diesel. They were good in letting me know the extra cost and the policy type. I appreciate that they were upfront Company. The different personel whom I talked with were quite helpful. No.

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    My Dealer's Choice
    Response from My Dealer's Choice

    Thank you for sharing your experience with us. We're delighted to hear that our team was able to provide helpful information and a fair quote for your diesel vehicle. It's important to us that all of our customers feel informed and valued. We're here to assist you anytime, so please feel free to reach out if you have any further questions or need assistance in the future.

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    My Dealer's Choice Company Information

    Company Name:
    My Dealer's Choice
    Address:
    1680 S. East St., #B-220
    City:
    San Bernardino
    State/Province:
    CA
    Postal Code:
    92408
    Country:
    United States
    Website:
    mydealerchoice.com