Parker Toyota Reviews

Call to have an oil change, was told that no appointment was needed, was on a first come first served. I was there at 6 am and first in line. Did all the paperwork and was told that my truck would be taken in when they open up at 630 am. I was waiting in the lobby, watch them pull 4 other cars ahead of mine and when question the serviceman, He told me he would get to it around 830 am, and could not give any real reason why. So I ask for my keys back, and went else to have the service done. This was not a free oil change.

Would like to thank Alan ** in our purchase of a specific 18 4Runner we were looking for. We have done multiple deals with Alan and every time he makes each deal smooth. I could not be happier with each purchase. His customer service skills are always top notch and he is upfront and honest in every way imaginable. If you're looking for something specific he will do all he can to make it happen. Thank you Alan!

Julie ** sold me my Sequoia and she was great! She was professional, knowledge, and courteous. I had a unique situation when I went looking at vehicles and she made the experience great! I got the vehicle I wanted and she made it very pleasant and painless. They work hard to meet customer needs and make buying a pleasant and enjoyable experience. And their service department is the best in all of northern Idaho/Spokane area. You won't find more honest people. Thank you Julie and Parker Toyota! I'll never go anywhere else for my vehicle needs.

Thank you, Parker Toyota! You made us feel so special when we came! We know you spent time, effort and energy to make sure it was awesome, and it was just that! A special thank you, Devin. Our salesman!

"Parker Toyota, just like family". We love our new RAV4!!! Thank you Parker Toyota for helping us make the best decision of 2017! First let me tell you that your salesman, Jeff, is my brother. I believe he would treat any customer like family, so this review is not biased in any way! Jeff was a great listener, was attentive to our needs, he did not pressure or rush us, played no games and he was also very professional (weird, huh?). Thanks to his effort and your dealership, we now have the car that we always wanted! Thank you Jeff, love you bro!

I met Tony ** for the first time when I walked in the door of Parker Toyota, in Couer d'Alene, ID, and I needed a car asap. Tony took me under his wing, and totally without pressuring me he found out what my needs were, what my preferences were, and how a vehicle could serve my lifestyle. Two and a half hours later, I drove off in my new RAV 4 Hybrid. In that time, Kucherry used his own knowledge of his product line and the expertise of the team around him to make sure I felt cared for and to make sure I was comfortable with the outcome. I can't thank Tony or Parker Toyota enough. I'd love to give them more than 5 stars, but the format doesn't allow that. I'll just say that if you want a no-pressure, personable and knowledgeable sales rep, go to Parker Toyota and ask for Tony **.

I'm not fond of car shopping, and have been burnt my fair share of the time trying to purchase a vehicle, but I didn't even get buyer's remorse this purchase. The salesmen were patient, showed me every Highlander that I wanted to see, until I found the right one... The finance guru was easy to work with too. There was no pressure. Someone was always near the door to open it for us... with a smile, I might add. I look forward to a great working relationship with Parker Toyota. Thank you!

Not happy with Parker Toyota. They told me they don't run credit home to find out they do. They kept pushing me into a particular vehicle. They gave me a bid on my car which was thousands less than any other dealer offered. And when I had their vehicle I found it to be 2500 more than high blue book. When I mentioned it to sales person he said "yep it is." He couldn't tell me why? When he finally came out he told me all the things wrong with our vehicle which in fact we took to a mechanic after we left them to find out everything he said was wrong was indeed perfect. The sales person of course was a bait and switch. We started with one and then we set up a appointment, went in and they gave me someone else. They only wanted to show me 1 vehicle. Insisted he had no other SUV on lot. When in fact I found out there was when we were leaving. Lied over and over.

This is our third vehicle purchased from Parker Toyota. All three times we've felt we received excellent customer service and gotten more than we thought we would for our trade in. Our salesperson (Tony!) was very patient and extremely knowledgeable while we asked every question in the book. The same was true with our financial serviceperson, Jimmy. They were both very straightforward and kept coming up with the right answers to our questions. I see no other dealer in our future.

I came to Parker Toyota to purchase a new car for the first time on my own. I am a single mom and I'm probably too trusting. I was lied to by my salesman, had my credit compromised and had $3000 added on to the end of my loan which the finance guy refused to explain to me what the added charges were for. When I went to the GM he said "we did nothing wrong". He was aggressive, intimidating and actually threatened me on my way out the door! I will never step foot in Parker Toyota again!

Well, I went to take a look at some vehicles and honestly did not think I would be taking a brand new car home. The people were are just absolutely amazing. So friendly and kept asking me if I needed anything. They would go out of their way just to open the doors for me when I would walk in. I was dealing with a sales rep, Taylor **. He was very kind, and went through all of my options. He gave me his opinions but never once pressured me into doing something I didn't want to do. He kept checking back in with him, told me to feel comfortable! When I needed to have my sister co-sign for me, he drove all the out to Colville Wa with me from Coeur d'alene to have her sign papers.

I came to Parker Toyota looking for a specific vehicle and I left within three hours a very happy person. Alan ** helped us through that process very smoothly and quickly to boot. I would recommend him and Parker Toyota to anyone. The whole crew was awesome.

I bought one car from Parker auto credit before my car was due. I was contacted by their BDC department and was notified that I had more options now. I work with them over email and phone for a few days since I was working with the Red Cross doing shelter work and was not able to come in. Once I was able to come in I sat down with auto credit and the manager went into the main dealership and got me in there instead. My salesperson TY and fin. guy Sean work very hard to find me a loan and get me into a great car. From start to finish Parker Toyota went above their requirements to meet my need. I am forever grateful to this dealership for the hard work they had to put in for me.

Purchased a new used car. Salesman Steve ** was fantastic! Whole experience was fabulous!!

I stopped at Parker Toyota on my way to Fred Meyer... I caught a glimpse of a small Toyota Tacoma, 2- wheel drive used pickup with a Toyota Certified guarantee. I have previously purchased 3 vehicles from Parker Subaru and Parker Toyota. This look was on a whim as a vehicle for my dog to ride in! Anyway, they started calling me and finally my husband negotiated with them over two days by phone. They agreed on a price and monthly payment. I changed my schedule to go in and moved stuff out of my car to put in the anticipated truck.

They only had one vehicle I really wanted. It took 4-5 offers & me telling them "no" before we had a deal. The salesperson - ** did a lot of work & helped me through the process. It took a little time for the everything to happen, but I am very happy.

We have now got two cars through Parker auto credit. First one less than a month of having it motor blows out. Now our van we bought less a month ago has the brakes going out. So we're dealing with a lot of money to fix things that they say they took care of, yet it seems to me they should have been showing more care for their customers where going to be all said and done 20 grand total cost for a van that is only blue books at 2 grand. I'm so tired of buying from places that say they care about you, once you've signed that line they could care less. Parker auto credit sucks and is a big joke. Half of their cars are limes and you are stuck with a money pit probably for at least 3 years.

DISHONEST, WASTE OF TIME, SKETCHY, SHADY...and the list goes on. First, if you see a car there you may want to check out, you better have 4 to 6 hours and expect to pay double for something that will not be a sound, reliable vehicle. Second, don't expect an honest amount for your trade. And third, watch closely when they start throwing around numbers, they don't add up and they will steal from you. And fourth, be careful when they sell you a warranty, you won't get what you pay for or what they're telling you you're getting. And lastly, they actually asked me to take my current vehicle I planned to trade in back to my lender to have them repossess it once they got me approved for financing. From what I've been told, this is highly illegal!! Needless to say, I walked away from the deal after this and would never go back! DO NOT DO BUSINESS WITH PARKER TOYOTA!!

I've been back to dealer a few times since purchasing my Tundra. I've been been treated just like the day I purchased vehicle, most kind and good friendly people there are in this industry. I'm very Happy to say Parker Toyota in CdA Idaho treats their customers better than any other. I purchased Fords, Chevy's and Dodges but none compare to this company. Very very happy with all from Parker Toyota. They are great at making customer happy 1st on pricing misc.

I cannot warn people enough to stay away. They are horrid. They sell overpriced used vehicles that need a lot of maintenance almost as soon as you drive it off the light. They will haggle with you until they wear you down or you just walk away in frustration. Please stay away, they suck! My car was a lemon! The steering wheel electrical system caught on fire and started billowing smoke out the wheel column. The engine mount was broke. I needed so much service and maintenance on top of my car note.

My son had the worst experience at Parker Toyota. After selling him a car, a few days later, he was told the interest rate was going to be higher. He didn't want to pay that so he went to another dealer who sold him a car on better terms. He was also told by 2 other dealers that the contract from Parker was illegal. Now they won't take the car back. They stated they would pay the difference on the interest. He doesn't make much money and they totally took advantage of him. Stay away from Parker Toyota. Unless you want to get screwed!

When I returned home after having the used car repossessed by Troy at Parker Toyota, I went up to Dave Smith and ended up buying a new 2012 Chrysler. The interest rate was super cheap for a new car and I got a good sale price so given the difference in interest, the new car didn't cost much more than the used one would have. And everyone at Dave Smith was helpful, courteous and did not ask what I planned to use the car for. If you are looking for car, I would drive up to Kellogg first… even if you don't have great credit, they have lots of options and something might work for you. So, thanks for the rotten service Troy and Parker Toyota; I wouldn't have considered going to Dave Smith and buying another new car otherwise.

Waiting for our car to be serviced (which we had purchased there), we asked to talk to a finance person as our lease would need to be refinanced in July. They misled us; a salesman filled out the application with our ID's then took it to the office. Assuming we were going to meet with a finance person, we spent the next hour and 1/2 being pressured into trying to get us to trade it in for a new car. We told him at least 5 times, “We do not want a new car; we like the one we have.” So then, he got up and brought back the "Big boss (?)" to try to talk us into it. We told him no, no and no! We left and quickly realized that they still had our ID's and had to go back and get them. Watch them when they ask for your ID; he will take them to the office so you won’t/can't just walk out. Ridiculous! Pressure, pressure and more pressure, just truly listen and be aware!

My fiance and I bought a car through them in December 2012. They told us we didn't have to pay for license/tabs but when the DMV called us, they told us the total was going to be $125 to get our plates, etc. When my fiance said that the gentleman told him that, we weren't the only people that have said that we were told we weren't going to have to pay for the licensing, which means Parker Toyota isn't fully honest with their customers. Also the $200 gift card they give to whoever referred you can only be used on things on their website, etc. We were told you could use it on whatever. So needless to say, they are not that honest. We will never go back there for another car. As soon as we've paid this car down enough, we're trading it in.

I was shopping for an inexpensive used car for my son to use, who is working out of state and whose old car is beyond repair. I went to Parker Toyota to look around and found a car that met my needs, except it was overpriced. After working with my salesman, we got it down to a price and interest rate I thought was acceptable, considering the good condition of the car. Everything was fine until I went into the business office where Troy explained to me that I might have to pay a higher interest rate using "in-house" financing since the car was priced over blue book and the banks probably wouldn't finance it. I agreed. I was tired of looking and just wanted to finish up and go home. I work out of state and only had another day before I had to leave for three weeks.

I spent several hours in Coeur d' Alene Idaho Parker Toyota dealing with Mike **, salesman. Deal went thru up to the closing and then Parker Toyota wasn't happy with the down payment. I had stated to the sales person that I was only going to be able to put a certain amount down. We agreed and the sales supervisor agreed as well. All paperwork and insurance went thru up to the point of closing and shaking hands. Sales manager was under the agreement that the down payment was set and accepted. My spouse and I stated that it was agreed upon another way. After denial from car salesman, we walked out, never to return nor offer a good word. Nothing was offered.

I purchased a $38,000.00 Tundra sight unseen which is the way I purchase everything I own, including homes. I have a very strong trust in people to do what they say they will. I have been very lucky in life and never had a problem. In December, I drove the Toyota Tundra off the lot, paid cash and asked for no discounts or rebates. As I drove away, something did not feel right but I could not turn around being late for a meeting. The next day, I took the truck into an auto shop and they clearly said that there is a problem with the tire on the truck and it seems like the truck was taken off-road. I then was backing up the truck and the vehicle surged so I slammed on the brakes and just slightly tapped a tree. The damages could not be seen unless it was pointed out.

In December 2009 I planned a purchase over the phone with a sales person named Chris ** at Parker Toyota in Coeur d'Alene, Idaho. He set me up over the phone with all the options I requested. No questions were asked about the price and he had the vehicles ready when I arrived. He even picked me up from the airport and took me to the dealership. I walked-in, signed the paperwork, and left. I have a high trust level in doing business with others without questioning price, quality, or completion. It seemed like everything was right so this transaction went well. I stayed in Idaho for 3 days and put 800 miles on the car.