Everything Breaks Auto Warranties

I have spent hours on the phone waiting to be assisted, only to receive little to no resolution. On top of that, I have been waiting weeks for payment that should have already been processed, and despite multiple requests, I have waited days for a manager to return my call with no response.

Timeline of Events: I was a customer of Everything Breaks for about a year, making consistent monthly payments without issue until I was suddenly told I owed money. On April 12, 2026, I called Everything Breaks to request turning off auto-pay since the payments were being taken before the due date (due on the 16th). Despite this, on April 13, they took an unauthorized payment of $94. After that, I was told a refund request was sent to a manager, but it would take 5 to 7 business days. Despite multiple calls, no progress was made. On April 30, 2026, a representative (Jose) admitted the auto-pay was off, but still took money. Other reps gave conflicting amounts owed—one said $4, another said two months from July 2025, and so on.

Don’t trust this company, because they don’t tell you the truth about their policies of what they cover, they said transmission was covered but it wasn’t covered. Then when I wanted to cancel policy. They tell me I have to pay $75.00 to cancel the policy. Then they said read your contract and I told them I didn’t receive contract for two to three weeks after I bought the policy.

Eddie was very clear and professional and empathetic to my problems.

Absolute scam! Shady sales practices and horrible customer service in combination with incredible difficulties to cancel. I was lied to on the phone about what parts are covered and when calling to cancel they put me on hold for hours at a time until their offices close multiple times. Cannot recommend at all!

I was on the phone with the manager and I told him I'm hard of hearing and the guy selling me the warranty before him said there's no limit, and now there's a limit with him, that's not being honest and he got a attitude and I told him I'm hard of hearing and maybe I didn't hear him right, and he hung up after I said I was hard of hearing!: These people are the worst people, hanging up on you after you tell them you're hearing is impaired! Wow. These guys are crooks.

Customer service is horrible. They only worry and reinforce the policy. No goodwill service or solutions. Never take any responsibility and can’t solve an issue. Will out you stress and many calls to get nowhere. They give you locations and the places reject you due to non payment from the company or rejected claims so they will not honor the contract with Everything Breaks. Also they give you locations that do not service the vehicles for the kind of repair.. They also will cancel your account for paying 2 months at one time. Then you have to prove you paid to get reinstated. Then the director is the only one that can find the payment in the system. So sad. Piss poor customer service!

So far, all im getting is lies. I signed up with them 129$ but had the option to cancel within 60 days. I canceled about 4 days later, but keep getting the run around on my initial refund. I will erase this or amend it when I finally get my money returned. Last call was, I hadn't requested it. What really I never used your product and you're NOT going to do an immediate return???

The claims process is ridiculous for a company of the size. I took my Jeep in at 4:30 for a brake or caliper issue. The next day I get a call at 10:00 a.m. for some follow-up questions. The customer service agent told me to be up to 24 hours for the adjusters to contact Midas with their decision. Meanwhile no car. I'm stuck 200 miles away from home. They only pay $75 of insurance to cover any cost assuming they'll accept it. This extreme delay is unacceptable. From all the other reviews that I read this is a systematic problem with this company. If if this is the way it is I'm assuming that they're making it so difficult for people to file claims they just don't.

My elderly mother purchased a vehicle service policy from a company called Everything Breaks. She paid her monthly premiums as required. When her vehicle needed repairs, the company denied coverage because she did not have an oil change done by a “licensed maintenance facility” during the eight months she owned the vehicle.

I wish I trusted my gut feeling. I had work done after being a customer for over 6 months. Of course they completed 1 job without asking for anything. However, when it was time for some real work to be done, (transmission) they gave me the run around. I called numerous times to cancel, and I can't get through. "NO TIME OF THE DAY". I know they know it's me. BBB... That's all I have to say,

Just another scam! I've been informed that my maintenance I've done must be proven! 3 years and 3700$ later I. I do my own maintenance and was supposed to keep the receipts of said maintenance. I WAS NEVER INFORMED. Just another giant making money off the public.

They refuse to cancel my policy when I try to cancel over phone. Try to charge me 75 fee even though I am month to month now because I had contract so long. The rep was so terrible and rude. I had to get nasty right back, they charged my CC even though I said NO. I will reach out to bank and BBB next. They suck and are a sham.

I had work done. Did not buy the 100 deductible because I was lied to about contract and they are telling me that the mechanic shop is charging too much or they have an unexperienced mechanic working in my vehicle so they can over charge.

They have terrible reviews for a reason. I wish I would have looked before we accepted this warranty at our repair facility. Still waiting to be paid 7 months later. If you own or run a repair facility stay far, far away from these terrible people!

I only wish I could give them zero stars. They take 119.88 auto deduction every month. I had canceled 2/13/25 and they didn't call back. They stole my money last month and again this month. Good luck.

As a service advisor at a GM dealer, I would not recommend Everything Breaks for a vehicle service contract company. I’m currently trying to get a claim adjusted that I filed over a month ago and call everyday with no response or call backs, not one time.

Strongly Not Recommended – Poor Claims Process. As an automotive repair facility, we have had a frustrating experience with this auto repair warranty company. We attempted to submit a claim on behalf of our customer multiple times, but after waiting on hold for over 40 minutes, no one answered. This has happened on several occasions over the past few days.

So far I am very disappointed with this service. My original plan date was Jan. 13th 2025 and they have my plan starting today Feb.13th which makes another 30 days after I have already got most of the 1000 miles, I want this fixed now or I will be canceling this plan. I am not going to start the 30 process over again after I have already got most of the miles. This is ridiculous, no one has money to waste these days. I have made my 2nd payment as of today also.

VERY, VERY BAD EXPERIENCE. NOTHING TO DO WITH THE ADVERTISING. NOTHING WORKS. TOTAL BLACKMAIL. The dealer finished repairing my Jeep on January 31st. I already sent him the invoice for the payment that they had authorized and they still haven't paid. Not to mention the incidents I've had with the company since December 30th which was since I contacted Everything Breaks to authorize the work. Still waiting for them to process the payment. Today January 11, 2025.

Mepco.com same as the Everything breaks. Their customer service is so bad, you have to wait forever. We realized claim processing takes forever and don’t pay directly unlike Endurance. We should have learned lesson.

My name is Dieumercy **. Tel: **. My vehicle is at the repair facility, Claim already filed by the repair facility, Claim Request #: **. They told me, everything already sent over to Everything Breaks. Now all they waiting for is the answer. I need to know why it takes so long to get someone on the phone..? I have no car to drive, I took Uber to go to work. I'm tired of waiting hour to speak someone. Please someone do something. That is my first experience right now

This company is a scam!!! They call you from multiple different phone numbers soliciting and are relentless- HAVE NEVER HAD A WARRANTY WITH THIS COMPANY! Will report to BBB- SHUT BIZ DOWN!! LEAVE PEOPLE ALONE!!!

I am extremely frustrated with EverythingBreaks.com. My claim, initiated on October 25, 2024, has devolved into an absolute nightmare. After the adjuster inspected my vehicle and identified multiple issues, all communication ceased. For nearly three weeks, I have attempted to reach the claims department, but my calls and emails have gone unanswered. My mechanic's efforts to obtain authorization for repairs were met with silence, and I still have not received a bill for the labor to reassemble my vehicle. This level of incompetence and disregard for customers is unacceptable. I demand immediate attention and resolution!