DriveTime Reviews

I saw a vehicle of interest online. I was called the next business morning. Asked a few questions and told I could go to my appt at 12. I went and could not make up my mind which vehicle I wanted. I test drove 4 of them. It was SMOKING HOT outside. Lee my sales rep never broke a sweat, I was about to die. It was so hot. Lee, was just absolutely phenomenal. Answered our questions and if she didn't know she said let me look. That girl worked hard and patiently. She never got frustrated. It was now 5:55pm and my mind was still wondering which one to get. Lee didn't even take a lunch break.

I first would like to start off by saying thank you DriveTime for making this the easiest/best car buying experience I've ever had. Next I would like to say Emily out of Raleigh NC was so awesome. Even after I told her that I wanted a particular car out of Gastonia, she still treated me as a valued customer and is very professional. Her smile is infectious. Next Ayinde out of Gastonia, put the icing on the cake. He finished up the process in a professional and timely manner. He too has an infectious smile. If I can say anything...These 2 are 2 of the best sales people I've worked with out of numerous amount of car buying experience. They represent Drivetime in the best way. I wish them both much success and hope they grow with Drivetime. They deserve it!

My sales rep Elijah made the whole process easy for me to understand and just overall less of a headache, by going over all the numbers with me and by always taking his time to break down why I should look at getting one car vs the other car by checking the year and the miles. Also we did a check over of the car before filling out paper work to buy the car, he showed my all my options that I could look at as far as how much I had to put down for my down payment amount. The whole process left me feeling confident that I made the right choice in who I was buying a car from, also he helped my set up the payment app so that I don’t miss out on my monthly payments and also help me set up to the jack system that is on the car so if anything happens at the car, I can track my car! Overall a 10/10 would recommend go to Elijah. He was great.

I was very pleased with my experience at Drive Time. Elliot was very helpful and showed himself to be very honest and direct about every aspect of the process of purchasing a vehicle. He not only answered all of my questions but offered information that I needed to know but was unaware to ask. My credit wasn't outstanding and yet he went to great means to help me purchase my dream car. Unlike other dealerships I went to where I was told to save a few thousand dollars for a down payment and come back, He worked his magic and I was able to purchase without a down payment and with positive effort on his part I drove off the lot in my new Chevy Malibu LT the car I've have been wanting for years. I looked for this car for a year and a half to find what I was looking for and Drive Time was the only one to make it happen. I recommend them highly!!! 5 *****

Bob was great! The problem is, when you have a customer who had very limited options for a place to buy a car BECAUSE of his credit, and you basically have to pay for the vehicle TWICE (not anyone's fault but my own) you'd think that they would at least make sure ALL of the fluids are filled (engine oil) and or letting the customer know where to find the wheel lock key (never found)... No problem, because I work in the industry. Now this is the first review I have given in my life as well as that was the biggest purchase in my life. Just saying if someone has to go to you to buy a car, make the experience as it was like I had good credit, you know like when going to a Manufacturing dealer. Maybe this is now everything works, idk. I would absolutely go back and see Bob, though!

Worse experience ever (morrow location). The sales guy/ finance guy was rude, very disrespectful. I will not ever shop there ever again and I definitely will not recommend anyone.

Was treated very well and I would tell everyone to go and see the service that you guys give all their customers and are very helpful.

My experience at Drive Time (FTW) on September 19th 2026 was AWESOME, and Salesperson Joseph ** was AMAZING too! I was referred by my sister Stephanie **, she bought a 2023 Chevrolet Equinox for this location a couple of years ago and she suggested check it out. It was my first time purchasing from DT, and I got a 2025 Hyundai Elantra... I really like it so far... Thanks again for the EXCELLENT Experience!!!

Quinton and Josh were so helpful and made it smooth!

Personnel very professional and courteous from the beginning.

I feel as if they took their time with me. Let me test drive every car I wanted to until I found the right one. I will be coming here for all my car needs. Thanks Kendal for making my DriveTime fun.

Great experience. Austin was the best and helped me with everything and answered all questions. Smooth transaction all the way through.

I am so very grateful that your dealership gave me a second chance of owning a vehicle again. I had been to multiple dealership is that conglomeration of East Las Vegas and after many rejections due to my low credit history and not having a cosigner to share the responsibility. I felt a little more respected with the way I was treated at your dealership when I went shopping there. A great salesman has his stuff together and knew exactly what to do to get me into my new car with no hassle or delays. Thank you again for putting a favorable image on car buying reputation. I will recommend you to everyone I know or meet in my travels along life's highway.

I had a great experience purchasing my vehicle from DriveTime! From start to finish, the process was smooth, easy, and stress-free. My salesperson, Ayeshia **, was absolutely amazing. She was friendly, professional, patient, and made sure I understood everything throughout the process. She truly went above and beyond to make my car-buying experience a positive one. I’m very happy with my vehicle and grateful for the excellent customer service I received. I definitely recommend DriveTime, and especially Ayeshia, to anyone looking for a vehicle!

Very pleased with the service and I’ll recommend anyone to you guys.

I received excellent service at DriveTime. The young lady that helped me was helpful, professional and made my husband I feel at ease. I will recommend you to anyone who need a car.

Our experience at the Drive Time dealership was better than expected. From the time of reception to the closing process everything was very fluid. Mr. ** was impressive as we observed him managing a few clients simultaneously, and closed the sale. We have recommended Drive Time to family and friends.

The sales person Adaria ** was amazing. She was patient and accommodating. She offered us several opportunities to test drive several vehicles. We had planned on visiting other car dealerships later the next day but after we spoke with her and did a test drive with the blazer, we decided to buy it that day. We had several questions the next day and she answered them all. She is a perfect employee and the interacts with the others that work there well…

Went to drive time to get into a 3rd row and they got us in one that night. Very professional and seemed to love their jobs and takes pride of their vehicles and taking care of their customers, they even got with our sense of humor. We left happy and taken great care of of they made the process smooth, easy, and understandable. They went over the in and outs fully.

Nate was awesome and great to deal with.. some of the cars weren't so great, flat tires, inside could have been cleaned up. The car we chose is amazing, low miles, clean.

Great service, Daniel was a great help with getting me in the truck I wanted. Any way he could even held it for me for a few hours till I came back ready to purchase. Thank you so much. I needed transportation to work even right after having a accident and they made it happen!

I started this process a few months ago and DriveTime stuck with me the whole time. Great customer service and special thanks to CJ.

Was supposed to get $500 of the purchase but just now noticed they only give me $100 off. Not happy at all.

Amazing experience yesterday at Drive Time West Palm Beach location. Harrington and Nicole were both very helpful and knowledgeable. I would recommend this location to anyone looking for a vehicle.

Definitely would recommend customers!!! Very professional and caring!!! Thank you for all that you do and being patient with me. Very satisfied with all my questions answered

I talk to Yolanda R on Friday. That was the best choice me and my wife made. We been trying for three weeks to get in a SUV without any luck even dealing with 5 dealerships and half dozens sales agent that only think of their selves. Yolanda had us in a very nice Honda, pool it within 15 hrs. The best saleswoman I have ever dealt with. God bless. Yolanda

I had the best experience with Eldon! He is very kind, personable, skilled, and ready to meet the customer's needs. I did not feel overwhelmed or pressured. The process was very quick. I’d recommend anyone to him.

I had such a good experience. I loved working with Jess, she made the experience easy and simple as I pulled into the dealership. I fell in love with a car the second I saw it. And I knew I had to have it.

This is my worst experience EVER in buying a car. The base price was 13k, the final price was 26k plus. The only thing the rude, ignorant sales woman would say was "It's based on your credit." But my credit is FAIR and not POOR. She gave me an APR at least 6-7 points higher than the lowest level of credit. Her attitude was dismissive and rude, because l didn't want to take any of the 'extra' services she was hawking. She stuck my license plate on the dash board, then INSTRUCTED me to order and pay for a license plate bracket from AMAZON! There are no car mats in the car AT ALL. The floors are bare. Imagine, for a car being sold to you at least 4 times its Blue Book value, at beyond the highest standard APR for the worst credit, without any floor mats, by the rudest sales woman ever, for 26,000 plus. Hell no, don't use Drive Time!

My salesman Greg was also he explain everything to us. He make sure we was taken care of.

After the 4th time, I finally just got a ride by my sister from another mister, to Taylor where the prices and selection fit my budget. It was absolutely worth it!! Jose’ was so helpful and efficient. I’m truly thankful after being turned down everywhere else, or where I needed a co-signer or a huge down payment. The process was quick and easy after submitting my information online.

Patrick at the Knoxville Tennessee DriveTime was awesome. I would recommend getting a car there. Patrick really listened to all of my concerns and he kept me on budget.

This is our second time getting a car from DriveTime and the experience was amazing. Our salesman Bill was awesome and went above and beyond for us. Everyone there is super nice and helpful.

Was super easy and fast and got the car I wanted. I love that everything was done at the dealership and I didn't have to worry about tagging and registering my new car because they do it for you. The salesman was amazing and very helpful.

I never thought buying a car would be so enjoyable and easy. When I saw that the car I fell in love with online wouldn’t work for me, Dan sat with me for an hour showing me different vehicles until we found one that had everything and then some. (I’m still learning all the buttons and gizmos & gadgets). I never really thought buying a vehicle at a dealership would be as fun as this was. DriveTime is definitely the place to go & you definitely want to ask for Dan.

Will ** was my sales advisor, and he was very knowledgeable, courteous, and friendly. The process was quick and painless (well, other than the down payment).

When we got to Drive Time in Plano we had a good sales person, Chris and he definitely delivered not just on customer service but getting my family and I into a car that was very much needed. The process was fast but only after selecting the car we wanted. That's the only thing that took a while because we have to drive test and see which car fits us best. But if you ever go make sure you get with Chris

Everything was great with the exception of one thing. While I understand it is common courtesy to acknowledge everyone who comes through the door, spending excess time with them while having a customer at your desk is a bit rude. Acknowledge the new customers, sign them in and return to your current customer.

Love Briana. She's really good at what she does and she has a beautiful spirit and personality.

Very friendly. Easy to understand. Very pleasant to deal with. Will gladly use again.