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Reviewed Jan. 22, 2008
For several years including my 2001 truck, Chevrolet and GM have used plastic exterior door handles on their trucks (not sure about cars). Recently, during our famous Dec., 2007 ice storm here in Oklahoma, I was attempting to open my driver's side truck door, when the plastic handle broke off. I had made sure my door was free of ice or so I thought. It is common knowledge that ABS plastic or plastic of any kind is susceptible to stress breaking and deteriorates in both hot and cold weather conditions. Why would vehicles be designed in this manner? To me this is a major design flaw. Obviously the automotive engineer that thought this design up was standing behind the door the day brains were passed out. Since this has happened to me, I have seen other numerous GM/Chevy trucks here in Tulsa with broken exterior door handles. What is Chevy/GM going to do about this obvious design flaw? I feel they need to replace my handle free of charge!!!
Reviewed Jan. 20, 2008
I purchased my Chevy Silverado 2500HD new in March of 2005. I have not used this truck heavily (toughest job was hauling mulch). It has 10,600 miles. I noticed a bad pulsation when braking over the last 1,000 miles. Took it for inspection, told mechanic to check brakes- all 4 rotors were junk, rear pads shot. 800 bucks later, i have a truck that is barely 3 years old, just over 10,000 miles and an obvious design flaw with the brakes. I sent a letter to GM expressing my outrage.
Reviewed Jan. 16, 2008
I have a 2003 Chevrolet Avalanche Truck and currently have 79,000 plus miles on it. Recently (within the last 6 weeks) I have been experiencing problems with my speedometer. The speedometer will say I'm going 80 miles per hour when I'm at a complete stop. The only way to fix it is to shut the car off and restart it (approximately 8-12 times) in order for the speedometer to reset itself to 0. When I first experienced the problem, I went on the internet to see if there was a recall for this from Chevrolet knowing that it would be costly to fix such an item. I found that there was no recall but I did see that there was a class action regarding the same type of problem. Last week, I received a letter from Chevrolet stating that this was happening to some of their vehicles and as a courtesy they were extending the warranty on the instrument panel gauges and they listed the speedometer as being involved in this warranty. Unfortunately, the letter states that they are extending the warranty regarding this problem to 7 years or 70,000 miles, whichever occurs first. I called a dealer today who gave me customer assistance's number (since I was above the warranty miles and said that I would have to get approval from them). I went through 2 different people who after 15 minutes of being placed on hold several times told me that I didn't qualify for this warranty since I was over 70,000 miles by 9,000 miles and because I'm the second owner of the car (I bought the truck from my sister at about 10,000-12,000 miles.)
Reviewed Jan. 10, 2008
I received a letter from Chevrolet stating that there may be a problem with the instrument gauges in my 2003 suburban. We do have that problem where the gauge sticks at 80. Chevrolet sent me the letter saying they would fix it if it was less than 7 years or 70,000 miles which ever comes first. We have exceeded the 70,000 miles so they will not fix it. My complaint is, if this is a knowledge that Chevrolet has that this happens in 2003 models, they should fix it no matter what the mileage. I got tons of excuses why they won't fix it, my feelings are if this is an ongoing problem change it to a recall and fix everybody's or don't send out a letter.
Reviewed Jan. 8, 2008
I have a situation that you may be able to help me with., I have a 2003 Chevy Suburban with 120,000 miles on it. I have four kids and do a lot of driving. Recently, my speedometer gauge has been fluctuating. I got a letter from GM stating there is a flaw with all 2003 GM truck models with faulty speedometers. They will pay for replacement of the panel BUT only if your vehicles has less than 70,000 miles. Now, I can see this if it were a part in the drive train but a SPEEDOMETER??? This really has nothing to do with my wear and tear but with their faulty design. When I brought this to the attention of GM, they denied any reimbursement for repair. I have the letter sent to me from GM. They state throughout the letter that they are doing this to keep good customer relations. They have now lost me as a future customer. Would you be interested in looking into this? My dealer is also involved, Courtesy Chevrolet on Madison. Let me know and I will fax you the letter.
Reviewed Jan. 8, 2008
In 2000 I purchased a new 1999 chevy silverado Z71 ext cab 4x4.This truck has always been stored in a heated garage,and only has 61000 miles.I keep this truck spotless!Recently I noticed both rocker panels are loaded with rust coming from the inside out.I'm extremely disapointed.The truck is still in like new condition.It looks like this is going to be a problem with these trucks and it shouldn't happen!
Reviewed Dec. 31, 2007
I had to purchase a new key for my 2008 Cheverolet Silverado Half Ton pick-up the dealership did not bother to tell me that the truck would have to be brought in to program the new key. After reading the owners manual and finding this out I called GM roadside Assistance to have my truck towed to the dealership. After over 4 hours of waiting I contacted the local dealership they had not recieved a dispatch from GM. It was almost 5 PM and they would not be able to pick up the vehicle today and tomarrow is a holliday. when I called GM Roadside to complain I was treaded routly by Customer Service Rep. and was hung up on.
Reviewed Nov. 24, 2007
We purchased a New 2005 TrailBlazer in December 2005 and just want you to know how EXTREMELY disappointed we are with this vehicle. We had several problems with the vehicle in the last two years that the dealer fixed; however, it is the stereo system/CD Player that will no longer play after 1 1/2 years that really kills us. We called the dealership after it completely went and because it was 2 weeks out of warranty they said that there was nothing they could do and that it would be $450.00 to install a new stereo. We have owned GM vehicles our entire lives and my husbands father used to work for GM. Is there anything that you can suggest to help us with this situation? Many Thanks...Giles R.
Reviewed Nov. 22, 2007
My vehicle (a 2002 Chevy Tahoe) began making a few odd noises. I then took it to my local Chevrolet dealership for a diagnostic and repairs as I always do. The list turned out to be as follows: - AC compressor locked up - replacement of compressor, serpentine belt and all related components. - Inner & outer tie rod ends on passenger side - replacement of both - Rattle in the steering column - replace steering shaft - They also found a bolt broken on the exhaust manifold. I was quite surprised at the repair list b/c I had just bought the vehicle a few months prior. Luckily it had the bumper to bumper warranty. Being that I have dealt with warranty companies before I was careful that I followed procedure. I left all warranty contact info for the dealer and expected to get my vehicle back in a day or two. That was definitely not the case. I received a call from the dealer that of their bill of around $3,000, the warranty was going to pay $1300 or so. I was shocked at this so-called bumper to bumper warranty.
Long story short, I called customer service myself to inquire. I was told that they only pay a certain amount per labor hour and for the replacement parts. Of course at the chevy dealership, their labor rate was quite a bit higher and they want to use certified GM parts, etc. I was told that was where the difference was. Reluctantly I understood where they are coming from I cant expect them to pay the highest prices for the services that could be gotten cheaper elsewhere. So, out of cooperation (and that I wanted everything to be covered) I found out that they pay $80 per labor hour. Chevy was at $103. So I called around and found a shop that works for $82 per hour.
They are a national chain and professionally recognized with their own 12 mo. Warranty on repairs so I had no hesitation. I thought, well, I will pay the extra $2 per hour to get this over with. The total bill for this place for the same repairs came to $2,022. Of course the warranty company came back with the same price they will pay - $1300. I talked to the manager of the repair facility who was very helpful and said that the part prices they were willing to pay were actually UNDER his cost! So, I called customer service again to find out what the deal was.
I was told they simply go to a public auto parts website to get their prices. I went to that website and looked up the exact parts I needed. Their prices were in fact there on the web site, but in digging in further, I found they were not even looking at the part they simply put in the vehicle info and immediately chose the cheapest part in the list that would fit.
Believe it or not, these parts actually did not even include a warranty! Just on the tie rod ends there was a price difference of $50 each. Another issue to this company is that customers are not allowed to speak with the dealer reps. So, I had to ask the manager at the repair facility to call and basically argue for me. He was very nice and was willing to do this. He finally, after all was said and done, was able to get me $50 more on my claim. Both he and the rep at the Chevy dealership said that was the worst warranty company they had ever dealt with and wanted to never call them again. They were very rude and uncaring to myself or the repair facilities.
So, in a nut shell I was stuck with an almost $800 bill and my wife was without a car for almost a month. Luckily I did not buy the warranty or I would be very irate at the money I would have wasted. But, I was almost equally upset b/c when I bought the vehicle this warranty came with it, so I was under the impression I was covered bumper to bumper. Buyers beware avoid American Guardian at all costs!
Reviewed Nov. 21, 2007
I leased a 2006 Chevrolet Siverado 1500 extended cab 4x4. With in 4000 miles brake pulsation was so bad the truck would actually bounce up and down. It took 4 visits in the next 20,000 miles to repair brakes for the same issue until finally GM replaced all the brake components. Almost immediately after that I started getting noise from the steering column whenever the truck hit a bump in the road. The dealer knew within seconds the cause and, unofficially, told me GM has been suffering from this same failure, a bad steering column mid shaft, for years. After that was fixed my power steering failed. It has taken another 4 trips to the dealer to fix that problem and I'm not at all certain it is fixed. This LEMON has been back to dealerships, no exaggeration, 15 times in the year and a half I've owned it for warranty repairs. The best offer they have is to pay for a year of oil changes! Gee thanks, do I get a kiss too?
Reviewed Nov. 19, 2007
I bought a 2005 Silverado 1500. Since I purchased it, I have warped the rotors 3 times and finally had them replaced to the tune of $720 for front rotors and pads. Every time I have had the brakes checked, I have been told that I was being too hard on the brakes causing uneven wear and heat spots (Warping). I only have 42k miles on the truck and I am still being told that this is not a known issue with GM. I look at this site and know of my complaints and I can't understand how they can not know that they have a major safety issue with the breaking system on these vehicles. Something needs to be done.
Reviewed Nov. 13, 2007
2004 silverado 2500hd purchased 3/25/04.had wheels replaced once,and are corroded again. have windshield windlace noise,dealer unable to repair.have notified dealer several times that brakes dont seem to stop correctly,meaning stops slow for a heavy duty truck.dealer sent me notic last year that they would,for a charge,inspect the truck brakes and lubricate the slides, that have been a problem.at 50,000 miles i just replaced the rear brakes and rotors. pads were froxzen to bracket and needed to be hammered out of the bracket. the rotors ate trashed. inside of rotors had large chunks out of them.after reading this board,with all the brake problems, i think it is time to buy another brand,and not chevrolet. i have purchased G.M. cars and trucks since 1961, and plan on buying from another manufacturer, that can make a heavy duty truck,that will stop when i am traveling showing my vintage chevrolets.it is a shame that a company will spend no time correcting a major failure such as brakes. toyota is pounding the ads showing great stopping power.which is very impressive. my experience with this truck is serious and i would gladly consider joining any class action being brought forward.
Reviewed Nov. 8, 2007
After reading the recalls / complaint section on the Consumer Affairs website, I'm having serious doubts about my purchase of the new Chevy Silverado. I, recently, had my 2007 Silverado into Miller Brothers in Ellicott City, MD for service. They were able to find and correct a defective pressure sensor in the left rear tire.
However, because of General Motors Doc. ID #2003792, they wouldn't correct the problem of the scored front brake rotors. They consider the scoring on the 1 outside diameter of the rotors as normal wear even though it is, obviously, not wearing evenly. I have several concerns: First, I don't think that the rotors in their present condition will pass a Maryland State Inspection.
Also, we're planning to relocate to Pennsylvania and I'm sure the rotors won't pass their state inspection either. Because of these state inspection processes, I'm planning to have inspection stations in both states inspect these rotors and give me their written findings. Although, after reading all the comments on your website, I'm not sure this will make any difference with GM /Chevrolet. Second, when the inevitable time comes, in about 10,000 miles, to replace the front brake pads, the rotors will, also, need to be replaced, resulting in a $900.00 repair cost for me. (I believe the scores will be too deep to safely turn the rotors and put them back on the truck) This, basically and morally, is not right! I've been a true GM / Chevrolet customer for over 40 years and have never seen a condition with brakes such as this condition.
Further, I don't think it's fair to be confronted with making repairs, at my cost, to a vehicle with less than 20,000 miles on it. (I, presently, have 7,700 miles on the truck) Because of the fact that Doc. ID #2003792 was written, it makes me aware that there are thousands of GM vehicle owners who are not aware of the expense they have had to bear and the expense new owners will eventually be responsible for on 2007 and 2008 GM vehicles because of a poor decision that someone in GM made regarding the type of brake pads that are used on these new vehicles in an effort to keep rust off of the rotors. The bottom line in my case is that the front brake rotors and brake pads should be replaced and the replacement pads should be of a composition different than the original equipment pads.
Chevrolet, at this point, has snubbed me. The customer service representative, Josephine Woodfine, has told me that Chevrolet considers the rotor scoring to be normal wear and they will not correct the problem.
As a FYI for 2007 - 2008 Cadillac Escalade, Chevrolet Avalanche, Silverado, Suburban, Tahoe, Silverado Classic, GMC Sierra and Yukon, GMC Doc. ID #2003792 states, Some owners may comment on a scored appearance of the front brake rotors. This scoring could be caused by the make up of the front brake lining. The brake lining formula has ingredients to clean rust off the rotor braking surface. This cleaning feature of the rotor braking surface may have a side effect of scoring.
Recommendation/Instructions This scored appearance is normal as long as no other symtoms are experienced auch as pulsation, roughness, and the scoring does not exceed the specification in SI Doc ID 1476240.
Reviewed Nov. 8, 2007
I have a 2002 Chevrolet Silverado 2500HD with a diesel engine. I have had braking issues where the truck at times takes a long time to slow down and come to a complete stop. The master cylinder has been replaced and the dealer told me I should also replace all of the brake fluid. That being done I still have experienced the braking issues and it has been noted (on a total of three complaints), they have inspected the brake system and have found no leaks, my rotors and shoes are in good shape but the truck still fails me in stopping at times. I am happy with the rest of the truck but at the high cost and the companys inability to fix a problem I willl not be purchasing another Chevrolet. product.
Reviewed Nov. 5, 2007
I have a 2000 Chevy Silverado which has the VERY common steering column problem. Since 1999 almost all Chevy trucks and suvs have been having a problem with clunking and loose feeling of the steering column. For years GM didn't have a fix for this and all they would do is grease the shaft and the problem would reappear soon. This was a design problem with the intermediate shaft. There is plenty of info about this problem online.
GM never issued a recall for this, maybe partially because GM didn't have a permanent fix until recently. What is unfair is that they didn't have this fix when my truck was under warranty so they couldn't fix it, now that the fix is available my truck is no longer under warranty and GM is not willing to cover the repairs.
Reviewed Oct. 22, 2007
I have 2002 Chev Z-71 truck and it has the piston slap noise.It only has about 60.000 miles. I've taken it to dealers and said its normal to hear the noise and they dont have a fix for it.This is not normal for an engine to make this noise.
Reviewed Oct. 2, 2007
I have a 2004 trailblazer with 42,000 miles. ABS and brake light went on. Brakes felt fine, but checked brake pads. They were fine. Then all of a sudden, brakes felt like they were sticking. ABS would not release. Then one day the right passenger side brakes caught on fire. I had to replace caliper on right passenger side. All sensors, brake lines, power brake booster, master cylinder,and rotor on rear passenger side due to rust and severe wear. ABS still won't release and I am going through gas like crazy because my truck has to work twice as hard to accelerate.I don't know what else to do. This is just ridiculous.
Reviewed Oct. 2, 2007
I own a 2003 Chevy Silverado truck. My 5th new GM product. I purchased this vehicle new. Have taken extreme care wit it. At 60,000 miles, the intake manifold gasket leaked and caused total engine failure.
Reviewed Oct. 2, 2007
I just paid off my 2002 Chevy Trailblazer when lo and behold the passenger side window stopped working. I have taken it to a dealership then a repair place, neither have been able to fix the problem. Now the driver side window has stopped working. Odd thing is that I went outside to get something out of the garage. The trailblazer was parked outside and there was a slight drizzle. When I walked past the car, I thought I heard the window roll down. I turned my head and sure enough the driver's side window was partially down. So I opened the door, inserted the ignition key and rolled it back up. When I came out in the morning the driver's side window was all the way down. I inserted the key and rolled it back up. Now the window won't roll up or down.
Reviewed Oct. 1, 2007
My 2003 Chevy Silverado was in the dealership for repairs. Brakes went to the floor when I tried to stop it exiting the dealership. Returned the truck Can not duplicate is there response. Within 50 Km and 3 days the truck didn't stop again. On Sept. 20, 2005, this time it collided with another vehicle. Since then GM continually tells me they cannot duplicate. Photos after accident indicated drums and shoes were OK. Why then does this truck not stop? On the dealership lot it happened again. I was told that there was a small amount of room under brake pedal to meet standard. I feel there is a serious and dangerous issue with these brakes and GM is aware of it. I don't believe it is rotors or brakes that is causing the mushy brakes that go to the floor.
Reviewed Oct. 1, 2007
I own a 03 Silverado. At 29,000 the brakes started squealing and became mushy. I brought it to an independent dealer, and was told how Chevy Rotors are junk. $680 later, I had new brakes. I contacted customer service at GM. Nothing but runaround. Said that I did not use replacement GM rotors, so they could not help. I asked why I should put defective equipment back on, and they stuttered. I recieved an email stating they consider my case frugal and will not respond to anymore requests. Has anyone thought class action suit? Goodbye Chevy, hello Honda.
Reviewed Sept. 27, 2007
If I had looked at the complaint list on the number of people who has fan clutch problems with their Trailblazers I never would have purchased the truck. My 2002 Trailblazer LTZ sounds like a jet. This would certainly seem like a recall issue by any company concerned with future sales of their product. It is not hard to understand how a company can be on the verge of failure with the attitude that they sell a multi-thousand dollar, throw away product. I will certainly be a toyota driver after this experience with American quality.
Reviewed Sept. 27, 2007
I have a 2001 Chevrolet 2500HD Silverado. I bought this used with about 40,000 miles on it in June 2003. By March 2004 I had to replace all the rotors and pads. The truck seemed to be working fine, however, over the summer of 2007 the brakes started to feel soft and when I came to a full stop, there was an aweful grinding noise coming from just below the brake pedal and then at the stop, the brake pedal would push back against my foot. I took it in and the back brakes were all rusted so i had to have the rotors and pads replaced again for $350. Then about two weeks later, I lost both the power steering and power brakes at the same time. Luckily I was turning around in the driveway when this happened and not on the highway in traffic as I'd have had an accident for sure. It turns out the brakes are powered by the power steering fluid as the 2500 has the Hydro-Boost brake system instead of a vaccum system. So I had to have the truck towed and the power steering pump replaced at a cost of $450 with the tow. I think the concept of both the steering and brakes in one system is terrible, if the pump gois out while in heavy traffic or going 60+ mph on the highway, you're in a world of hurt.
Reviewed Sept. 17, 2007
I made the mistake of buying a 2004 Chevy Trailblazer. Considering the price I paid for the car, you would think I would have a dependable car. NO. After 3 years and 41,000 miles the entire transmission went out on my way to work. I had the car towed to the dealership only for them to charge me $80 and tell me what I already knew. I had to pay for another tow to a more reputable transmission garage and found the price to repair it to be over $2,000. Yeah, I have $2,000 just laying around the house to give away. I will never buy a GM product again.
Reviewed Sept. 11, 2007
The brakes on my 1999 Chevy Silverado 2500 randomly go out while driving, almost causing serious damge and injury. I took the vehicle to the chevy dealership and they told me my brake lines were rusted out. They want me to pay over $2000 in repairs for new brake lines and minor under carriage damage due to rust. I've taken very good care of my truck even though I lived on the beach for 2 years. I noticed there was a recall on the brakes for that model and year, and I want to know if the dealership is covering, and the sea salt caused the same problems as described in earlier articles about Chevy's ABS sensors causing the brakes to go out. My truck is currently still at the dealership in Athens, GA, because i cannot afford the repairs, so in the mean time I'm out of a vehicle.
Reviewed Sept. 6, 2007
2003 Chevrolet Silverado 4x4 truck. Replaced bad rear rotors and pads at 17000 miles at a Chevrolet dealer. Then at 22,000 miles rotors wear again and flaked off the metal and left a rough rusted surface. When tapped lightly with a hammer all the surface flakes and a rusty surface remains. The brake lines to each wheel is very rusted enough to look dangerous.
Reviewed Sept. 6, 2007
Under their Mr Goodwrench Lifetime Warranty, certain major parts are warranted for life. I had a part replaced at the Gm dealership that was warranted for life. When the part failed again GM said the part had a lifetime warranty when I bought it but it doesn't anymore and refused to warrant the part even though they charge a premium for the parts because they have a lifetime warranty I found there are several parts in this category no longer under warranty after they've been paid for.
Reviewed Sept. 5, 2007
I have a 1996 Chevrolet Blazer and on the way home from Denver to Colorado Springs which is 56 miles I had a fuel line start leaking. I looked under the car only to find the fuel lines resting on the transmission, where the hole is, it looked as if over time the transmission had worn a hole through the fuel line. I have not seen any recalls or anything on this problem, the fuel lines are in their stock location. GM is only wanting to charge me 900 hundred dollars to put new lines on. I dont know what to do about this problem.
Reviewed Aug. 29, 2007
We purchased a 2001 Chevy Suburban in December of 2006. In March of 2007, the vehicle broke down. OUr mechanic replaced the fuel module. This cost us almost $700. In May of 2007, we received a notice from Chevrolet that there was an open recall on this vehicle for a defect to the wiring harness of the fuel module resevoir. I called and explained to them we had this repaired already and would like to be reimbursed. GM refuses to reimburse me for my expense because the mechanic used after market parts. They also refuse to send me a letter stating that they are denying my claim even though their own Product Recall Customer Reimbursement Procedure states that if the claim is denied you will receive a letter from GM stating the reason for the denial.
Reviewed July 30, 2007
My avalance 92 ABS system went out. When engine off the ABS just kept on running. The Dealer stated there were no recalls and the part replacement was $895.00 $1165 installed. I have found recalls on this same unit on internet. However, GM only has recalls in 20 states. Even though problem in nation wide.
Reviewed July 28, 2007
I purchased a chevy avalanche 2002 model two years ago and I've had every problem imagined ranging from no oil in engine to my last and costly ploblem rear differential that ruined my vacation three weeks ago.
Reviewed July 28, 2007
2003 Chevy Silverdao truck anti lock brakes keep coming on at low speed causing a pulsating feel and further stopping distances. Unfortuneately my vehicle's vin number is not on the recall list ( surprise)for this known GM problem. Looks like I will have to spend hunderds of dollars on repairs and it appears based on other internet responses this will be an ongoing expence. My only hope is that a government recall is ordered for is a poor GM response for a poor designed ABS break system or a class action laysuit.
Reviewed July 23, 2007
Our 2000 Chevy Silverado has been involved in many recalls that we were not made aware of since GM did not have our correct name and address. I discovered this when I called GM regarding 2 recalls concerning the brake lines that I found on the National Highway Traffic Safety Administration website. We have lost our brakes very suddenly 3 times and each time the dealership has repaired a section of the brake line.
The first time was in August, 2005. We had it towed to them and the brake line needed to be fixed where it was leaking brake fluid. We were not made aware of the recalls that occurred in the past and the dealership replaced the section of brake line needing repair. 3 months later the brakes failed again and my husband crashed into the garage door. We had it towed and another section of the brake line was repaired. We also had to replace the garage door. Approximately 2 weeks ago the brakes failed again and I called GM.
They instructed me to have it towed to the dealership which we did on July 16. The dealership called us on July 18 and said the brake lines look defective and they are corroded and rusted. The entire truck needs to be lifted off the frame and the brake lines need to be replaced. This is going to cost us thousands and weve already spent thousands on this brake lines issue.
We have less than 60,000 miles on the truck and cant understand why the brake lines have had to be repaired 3 times. GM will not help us, they deny the recalls have anything to do with this brake line issue, although I found 2 with our VIN number listed that require them to fix the brake lines and they were not addressed. We maintain the truck very well and it is in new condition (other than the brakes).
I am afraid to drive it knowing that the brakes can fail us suddenly; it is a very scary feeling to lose control like that. We certainly cant sell it with this defect as I fear lives can be in danger and am thankful no one has been hurt the 3 times the brakes have failed. I have notes from all of my conversations with GM and if you can help us I would gladly provide them to you. Thank you, Julie Roden
Reviewed July 19, 2007
Last year I bought a 2002 Chevy Trailblazer. Not quite one year later a ticking noise has began. After speaking with a mechanic they said it was most likely the fan clutch that needs to be replaced. I've done considerable research online and discovered this is not only an extremely common problem, just because I replace the fan clutch, it does not ensure it will not happen again shortly. There is a faulty design pattern. GM changed the control software with worked at 100PWM's to 80PWM's so that the clutch would not go too fast at low speeds, thus effecting the fuel economy. This ticking noise is part of their design and ultimately leads to the fan clutch failing. If it gets stuck open, threads can get caught in the valve causing engine problems. Visit http://forums.trailvoy.com/showthread.php
Reviewed July 18, 2007
On June 12, 2007, while driving my 2004 Silverdo, I felt a jerk in the driveline and lost all digital readouts, lost power windows on the driver side front and rear, lost all running lights, turn signals and hazard lights. I took my truck to GM dealer for an inspection. They found a blown 50 amp fuse. They ran some tests and found no shorts. They replaced the fuse, did a test drive and no short was found. I took my truck back, and on July 9 my truck had a fire while parked.
Reviewed July 17, 2007
I have a 2004 Silverado with rusted rotors and mushy brakes. I talked to a coworker who had the exact same issue. Looking on the web I saw many many others with the same exact problem. I just went out of warranty even though I have only 15,000 miles on the truck. The dealer would only offer a discount on the brake job. Everyone knows what that means. These braking systems are obviously defective and most obviously a safety hazard. I would think this would be a simple issue to resolve and should be handled by the GM compay.I plan to lodge a formal complaint with GM because I know the dealers will never foot the bill for one of these.
Reviewed July 7, 2007
I have a 2002 Chevy S10 crew cab 4WD that was inspected in January. They told me that my brakes passed but needed attention before next inspection. Two weeks later I hear a squeal coming from my driver side. It sounded like my brake sensor. I didn't think so , because it was just inspected and passed. I looked at the inspection sticker and the driver's side was one of the tires they pulled. It was the brakes, the rotors were also grooved really bad in the back. I called the dealer. I told them what happened. The person I talked to couldn't tell me what happened. He said that when they pull the tire, they look at the front pad and if it is okay , they don't go any further. Ever since , my truck still makes a squeal and I am trying to figure it out. Just today, 7/7/07, I found out it could be my wheel bearing. The dealer would charge $400 for the bearing and $400 for labor. That's just great. I can buy the bearing myself for $128 and install it myself. I am not sure that is what's wrong.
Reviewed July 7, 2007
sububran 2001 fuel pump problems after recall for the sending unit was done
Reviewed June 20, 2007
I have both of the vehicles listed and although both are reliable, they do have several problems in common. Both vehicles have the 4.3l Vortec engine. For both vehicles, with A/C operating, it feels like the engine is missing or losing power every time the A/C unit cycles. I very seldom use the air for this reason. The door hinges on both vehicles have had to be replaced. The truck has less than 50,000 miles. Lots of rattles on the Blazer. The structural integrety on the drivers door of the pickup is poor because of the 3rd door. On medium rough roads, the door will shift enough that it will 'clunk' and you can hear wind noise thru the weatherstripping. I helped this problem by applying another strip of foam rubber along the factory weatherstripping. The truck has an unexplained thumping noise in the right front, beween the front right tire and the glove box. A friend with the same model pickup, has the same problem and despite taking it to several mechanics and replacing anything suspicious, has yet to find the problem. His pickup also has the same problem as mine with the driver side door. On another note, I noticed your recommendation to be very carefull of GM cars using the newer antifreeze. My in-laws have a 2001 Buick Century. When I checked the antifreeze this winter, it looked like engine sludge had made its way into the radiator. There is a thick, reddish brown sludge covering everything. It almost has the consistency of grease.
Reviewed June 18, 2007
I first called using ONSTAR in my Avalanche; the lady with ONSTAR said that they were closed. Afterward I then called back on my own and I got the automated system and the store hours said they were open. I pressed the number for sales and finally got someone after holding for over 5 minutes. I voiced my concerns about not getting a LIVE HUMAN and wanted the service department. He said they were busy so I said if you want to prove how great the service that you brag about really is then have them call me back in 15 minutes.
They did call back and I made an appointment to get the 2007 Chevy fixed (power point doesn't work, blue smoke comes out of the tail pipe upon start up, sounds as if the CV joint is bad, the engine has a large loss of power, the doors lock on there own after you exit the vehicle, the timer on the trip-meter does not work). All this was on Saturday June 16, 2007. On Monday June 18, 2007 the Parts Manager called me back and said that he refused to service my vehicle because I did not purchase it from his dealership and he was afraid I might give them a bad review on a survey. Let me tell you I feel GREAT about buying a CHEVY now!!!
Reviewed June 13, 2007
2001 chevy suburban piston slap since 40,000 miles and getting louder. Uses more oil than should. Had no idea that these motors were doing this till after the fact, had I known I would not have bought. Been told by gm that it is normal. Uses at least 1 quart of oil every 3000 miles. I have a 98 sunfire with 126,000 miles that doesn't use a drop of oil.
Reviewed June 7, 2007
2004 trucks and suv's speedometer stops working. Mind stopped after only 2 years old. I have come across quite a few people just in my area with this problem. there is no recall, there should be.
Reviewed June 4, 2007
I am not at all happy about how General Motors deceived me on my purchase of an extended cab pickup truck. First I’ll give you some background, then my complaint. Last February 14, 2007 I bought a new Chevrolet Silverado 1500 extended cab 2WD pickup truck VIN #1GCEC19X37Z123266. According to the paper work, it is a 2007 model. The vehicle price, ($23,698.00) plus the service contract ($1,495.00) made the total cash price $25,193.00. The manufacturer’s rebate was $3000.00 reducing the total cash price - $22,193.00. April 1, 2007 I read a newspaper article about the 2007 Chevrolet Silverado 1500 extended cab 2WD LT 4X2 vehicle. This is the same pickup that I purchased. The main feature of the 2007 is, and I quote “We drove an LT 4X2 with the pure truck décor and an extended cab that featured Silverado’s new rear-hinged panel door. That door now opens 170 degrees to fold virtually flush against the bed. No more being trapped by open doors in tight parking lots.� Another obvious change in the 2007 model is the cosmetic look of the front bumper. Now my complaint: My truck does not have the rear doors that open 170 degrees. They open 90 degrees and, yes, it does trap me in tight parking lots. The front bumper has the standard 2006 look. The $3000.00 rebate is the same offer that was made in 2006. Since my truck, according to the paperwork is a 2007 model my auto insurance rates and Missouri personal property taxes are based on 2007 rates. The truck neither looks nor functions as a 2007 model. The bottom line is that my truck is a 2006 model and I am paying taxes on a 2007. Sincerely, William J Marshall
Reviewed May 15, 2007
On August 22, 2006 my 2001 Silverado failed a New York safety inspection due to excessive corrosion of the brake rotors despite having only 31,000 miles and being garaged while not in use. The service advisor said that he had seen a lot of problems with the rotors because GM used laminated, recycled steel to save weight and these rotors were prone to failure.
Apparently GM stopped using these inferior rotors in more recent years. I looked at the rotors myself to confirm his inspection. He stated that my warranty time period had expired and it was my bad luck that I did not drive the truck more so the breaks could fail sooner! The estimate for new rotors, pads etc was about $1,000 which I could not afford. He did say that they had replaced a lot of inferior quality rotors in the 2001 vehicles while under warranty. He explained that the rotors would corrode and then de-laminate with large pieces falling off the outer and inner surfaces.
This reduced the surface area that the pads would come in to contact with. Fearing a brake failure I was only able to afford to have the rotors ground and unfortunately had to replace the pads. I had this work done at another dealer who also confirmed that the steel used in the 2001 brake rotors was inferior and he had seen this problem a number of times.
My vehicle then passed a New York inspection, but the service representative said I would probably not be able to have the rotors ground again. While towing a trailer in December I noticed that the rear brakes were smoking when I came to a stop. I had the brakes checked and the dealer did not find a problem but could not explain why they smoked.
They service adviser again stated that the 2001 rotors have problems and encouraged me to contact GM. I am otherwise happy with my truck but it needs new broke rotors and pads that are superior to the 2001 vintage. I feel that GM should be responsible for replacing the defective equipment as it has done for other customers. I would like to keep my truck, but I am very concerned for the safety of its brakes. So far GM has refulsed to do anything about its faulty rotors.
Reviewed May 6, 2007
100% Chevy-Man MAYBE,I own a 2005 silverado 4x4 1500 standard cab,plain jane truck.At approx.15,000 break shutter,and upon pulling out of the garage every day for work I would get a noise from my breaks squeak/howl,when I inquired and was told the rotors and drums were dirty,and had moisture,on them the rotors had the glazing knocked off,and the drums were cleaned and told me they were fine,my truck set in my garage over the weekend,monday leaving for work same noises,took it back and was told the same,took it back after noticing a pulse in the pedal,I inquired why they went back to a frt.rotor-rear drum,it was stated to that GM was having problems with brakes locking up on four-wheel disc,I can't tell I think they're having problems all around.At 35'000 I have real bad shutter out of my fronts at stopping,so bad it feels as if the tires are bouncing,like you see on the back of a semi-tractor,when they are under heavy breaking,I then took it to a local repair shop,who inspected it and told me the pads look almost like new,the problem is in the rotors,they were wearing from the center of the hub out in other words un-evenly and had weird ware patterns and the specs for the rotors were almost un-safe.On a 2004 trailblazer Ls my father owned,replaced the rotor after 40,000 rusted and pitted and grooved break pads looked almost brand new.THE CRAZY THING IS GM DOES'NT CARE THEY ARE TRYING TO BUY CHRYSLER,AND TOYOTA IS BUILDING A BETTER PRODUCT JUST ASK MY FRIEND HE GOT 350,000 MILES WITH NO MAJOR REPAIRS,NO IT IS'NT A TYPE-O 350,000 MILES.
Reviewed May 4, 2007
I have a 2005 Chevy Astro Van which also has brake problems.At 12,000 miles the rotors warpped, I changed the rotors with after market ones ( thought GM may have had bad rotors)and pads. Now the van has 26,000 miles and the rotors and pads need to be replaced again.What gives ?? Is it a calaper problem? I have 6 GM cars in my driveway now ranging from a 1971 Corvette to this 2005 Astro van and this van and my daughters 2003 Trailblazer both seem to have a anti-lock brake problem. At low speeds over some road bumps the anti-lock brakes kick in and has brake failure.
Reviewed May 2, 2007
2000 Chevy Silverado LS V8 Fuel gauge does not work. Heater and air control malfunctions by staying on heat by continuuing to blow hot air when air condition or cool fan is selected. Is there any known recalls? What options are there available to fix both problems and cost?
Reviewed May 1, 2007
I purchased my 96 Chevy Blazer in 1998 with 42,000 miles. The first week I had it the check engine light came on. I called the dealer and he told me to check the gas cap. I did. The light would stay on until I would drive about 100 miles then it would go off. I took it back to the dealer he checked it said there were no codes set and there was nothing wrong.
This same problem continues today except now the code says there is a bad Oxygen sensor. I have replaced all 3 (250.00) yet the problem continues. I have learned to ignore the light. At 70,000 miles it started overheating. After checking the owners manual I found out it had Dex-Cool in it. My mechanic told me the smartest thing I could do was change the radiator out, replace the water pump, replace all the hoses and flush the system completely. Total cost over $900. After all was done it ran cool for a short time. At 72,000 the heater core started leaking.
This was something we forgot about changing. Guess what to change the heater core you have to pull the entire dash out! What a mess. Cost of this repair $275. At 90,000 same problem again, I replaced the heater core again along with new hoses, thermostat, coolant etc. $350 bucks this time around. Just after turning over 100,000 miles I receive a letter about the ball joints. I took it to the dealer and he said sorry not covered you have too many miles. At the time I think it had about 102,000. I replaced them at a cost of $200.00. At 108,000 suddenly it started all over, another heater core busted, hoses busted, thermostat froze closed. What a mess the interior of the vehicle reeks from all the antifreeze it has soaked up.
I have tried every wet vacuum I own even going as far as buying a heavy duty one to suck it out. Nothing has worked! The only way I will ever get rid of the odor is to gut the inside and replace all the padding and carpeting and pray that rust hasn't started. I simply cannot afford to do this. Oh yeah its not over yet, just after this the fuel pump had to be replaced another $200 bucks. I just turned over 115,000 miles and yep it started again. Overheating, over pressurizing the system, and the heater core busted again.
This time there was so much antifreeze came out when you opened the passenger side door it was like a mini waterfall. I cannot afford to replace the heater core again so I pulled the hoses and bypassed it. I have changed the water pump, thermostat, fan clutch, and radiator hoses. Pulled the radiator and flushed it out. It is still overheating! I tested the thermostat it was bad replaced it again, same problem. I am at my wits end with this thing. I cannot sell it, it stinks too bad and it has too many problems!
I can drive it for about 5 miles and wham it starts to overheat. It is turning into a driveway ornament real quick. I will never buy a GM vehicle with Dex Cool again! In fact I may never purchase a GM vehicle again period!
Reviewed May 1, 2007
3 weeks after leasing a new 07 Chevy Trailblazer(12 miles at purchase) the car started shaking at certain times. This got progressivley worse until it was finally almost undrivable. I brought it in on 2/20/07 and they told me the rotors were rusted and the balance was off. So, they cut the rotors off and put on new ones and re-balanced the vehicle. Well, the shaking is now worse. They came and towed to car from house on 2/27 and I am now stuck driving an embarrassing rental with no hubcaps while no one from the dealership will call me back. I told them I want a new car becuase this one is obviously defective and they are unresponsive.
Reviewed April 28, 2007
I have less than 2000 miles on the new 2006 Chey 4x4 Silverado truck, the ABS Light has come on at three different times, When the light comes on there is a beeping sound, sometimes it beeps three time and sometime four times. The vehicle has been in the shop every time this has happened, the first time they could not find the problem, the second time they replaced the sensor on the hub and called the factory about an unknown code, this last time which happend yesterday (4-27-07) The ABS Light came on, beeped three times as I was making a low spped turn to the right, The Breaks Hardened up and were too difficult to push, I had to use the emergency break to slow and steer the vehicle away from another car which I could have side swiped. After pulling into a parking lot I put the vehicle in park and pumped the breaks, the ABS light went out, then as I made a left hand turn the light came on again and I drove it directly to the dealership and told them of my experiance. This is the thrid time that the ABS Light has come on and each time the dealership has not been able to correct the problem even after calling the GM headquarters in Detroit, MI. This vehicle is in my opinion a LEMON and UNSAFE due to the breaking system failing at unexpected times.
I have almost side swiped another vehicle at and intersection during a slow speed right hand turn when the ABS Light came on and the breaks hardened up so bad that I had to use the emergency break to slow the truck and turn before hitting the other car. It is very hard to believe that this vehicle is safe and will stop when I need it to. The dealership has had the vehicle three times already and has not been able to fix the probelm, I have not been offered a replacemnet vehicle while the Silverado Truck has been in the shop and it has made getting around very difficult.
Reviewed April 28, 2007
This vehicle is a lemon. First, at 12,00 mi. ABS speed sensor failure and lost brakes temporarily. Back to the dealer it went. Still not right. Second, at approx. 20,000 failed inspection needed all new rotors and discs the whole way around. Finally, just yesterday, left my driveway to go to work, the main brake line blew out resulting in brake loss, and guess what that is not covered in my super expensive extended warranty. This vehicle is a P.O.S. GM sucks. I am checking out a new Toyota Tundra.
Reviewed April 27, 2007
Bought my 2003 Chevy Avalanche was very happy with it. At 16,700 miles havd to replace rotors and pads (covered under warranty) due to rust. At 34,500 miles had to replace rotors and pads (covered under warranty) due to rust. This time dealership had to torch off the rotors due to the rust. Now at 69,500 need new pads and rotors due to yes you guessed it.....rust. The dealership is not covering this due to the fact that the vehicle is out of warranty. At first the Service Manager stated that the truck sits thus the rust. I stated to him due the math 69K miles/ 4 year old truck = 18K miles a year... higher than national average. Then the regional Service Manager stated that it is an enviromental issue. When asked to explain this he stated that it was due to the rain and road salt on the East Coast. Now reading this and other web sites..... it seems that the eviormental issue line is a corporate excuse. My issue is that if GM states its an enviromental issue then these vehicle should not be sold on the EAST Coast. Why sell a product that does not preform well in that area without disclosing this to the consumer.
Reviewed April 25, 2007
I purchased a 2003 Chevy Silverado 2500hd, Duramax, new. later, at 33,000 miles and less than 2 years, the brakes were shot! The bill was going to be over $800.00 After some discussion with the service manager at our dealer, the repairs were covered. He agreed that was a little premature for brakes to wear out. Now at 52,000 miles the brakes are almost worn out again. Thats less than 20,000 miles on a set of brakes! (I've always been able to get closer to 100,000 mile on a set.) This time the service manager says GM considers that normal wear. And he is giving me a deal on the brake job $740.00. Thank-you Generous Motors! I'll pass! Hell the next set may only go 10,000 miles! I have talked to repair facilities in my area and have been told this is a common problem with my model of truck. I have even had a couple Chevy sales men tell me the same thing. I wonder what Toyota will give us for a trade in?
Reviewed April 23, 2007
The brakes on my 2004 Silverado K1500 were so bad that I was afraid to tow anything with the truck. The pedal was mushy and would go to the floor in a hard stop. I took the truck to the Chevrolet dealer 3 different times complaining about the brakes and was assured each time that they were within General Motors specifications. I then contacted the Block Office for Chevrolet and they had me go back to the dealer to have the brake system analyzed. Again, I was assured that the brakes were within specifications. However, this time I was told the brakes are within specifications then the shop person said, however, if you want to fix them, here is what you need to do. He then proceeded to tell me to have Ford Heavy Duty brake fluid installed, and then replace my ceramic pads with carbon metallic pads. I have done this at my own expense, and the brakes did improve some. However, they are still not what they should be.
Reviewed April 9, 2007
I bought a brand new 2007 silverado in october of 2006. It had 6 miles and looked to be in perfect condition. In February the rear axals went out, which we took to the closest dealership where they fixed the truck. 200 miles later the same thing happened so we had it sent to riverside where they had rental cars. upon getting it there, after they had it for 2 days they called us to tell us it had been in a wreck and they were not liable to fix it. Even though they had worked on it before. it has never been in a wreck. We have had our insurance look at the vehicle.
Reviewed March 29, 2007
I have a 2000 Silverado 1500. It has been a LEMON from the first day. Transmission went out at 56,000 mile. I do not dog a vehicle. ABS system quit working right after that. Now the air conditioner has quit working. the windshield washer spray ends quit working. I have 165,000 mile on it now, but it constantly keeps costing me money. I would never own another GM product. The GM people were very rude and did not try to make things right with there so called ROCK. Perfect name for something laying on the road.
Reviewed March 24, 2007
I bought a brand new 2006 Chevy Silverado 1500 2wd.I took it in one month after buying and every other month there after.My initial complaint was the sqeaky brakes. I was told this was normal.
Then I complained about the steering wheel shaking when I braked.I only had 3000 miles at this point. I was told this was normal. I kept taking the truck in and even offered the fact that I was told by a co- worker that i needed new rotors. The dealership said my truck was perfectly fine.Then at 8000 miles. I exploded at the dealership.I could not take the loud steel on steel noises or the rough braking any longer.
The noises were so loud it happened while just driving. All at the dealership heard including prospective buyers.They then told me that I needed new rotors and brakes.That the rotors were cracked.I had taken the truck in 2 weeks before and was told the truck was perfect. I was given a quote for 800.00. I told them I was not going to pay.GMC wound up cover this but blamed my driving. They said if it happens again they will not cover it.
Reviewed March 20, 2007
I bought a used 2005 chevy silvarado pick up fro city chevy. When i bought the truck it had a lift kit installed. I specifically asked if the lift kit would affect the factory warranty.They told me since I was buy the truck with the lift already on it the warranty would not be effected. I also bought and extended warranty and was told the same thing.
Reviewed March 20, 2007
Bought a 2004 chevy silverado 1500 from them in December of 2003. I also Bought and extended Warranty 100,000 or 5 years. I was told by Dale that if I didn't use the warranty in those 100,000 miles or 5 years, I was entitled to a full refund.
So, I thought that was a great deal. Never believe what anybody tells you, always read the small print - They lie - MONEY MONEY MONEY. That's all they want. I now have 91,000 miles on my truck, called Polar chev. today to find out what I had to do to get my refund at 100,000 miles.
They told me, you can have the refund in 2009, if you don't make a claim by the time the 100,000 miles comes. I ask to talk to Dale, and you know Dale doesn't work there anymore - SORRY CAN'T HELP YOU. This wasn't the first time I was brushed off by them, When I first bought my truck, I had small Spots of rust all over my white truck, didn't notice it till a week later when I was washing it in my driveway.
I called down to the dealership and told Evert my sales man about it and he don't worry about it we will take care of you(HAHA). Just bring your truck in when your down in this area and we will fix the problem. He told me it was rail dust and some of the cars and trucks have it. Now I live in Barnum, MN one hour and 15 minutes away so I don't get there very often and told him that.
Not a problem, when ever you can, I'm glad you called and told me I'll let service know. I showed up 15 weeks later to have them fix it, Sorry we can not help you, you should have brought it in before 6 weeks of purchase. Plus, my battery went out after 2 years and I called to find out the warranty on it, Sorry we do cover batteries, even thought my battery says 6 year warranty. I will never trust what anybody says to me again. Everything in writing. I paid to have my trucked fixed myself. Not very friendly or informational people when you have a problem, but they sure want your money.
Reviewed March 15, 2007
My 2004 Chevy Silverado's speedometer quit working at about 63,000 miles. It isn't that it doesn't move at all, it just doesn't ever display the correct speed. I now have to drive my truck using just the tachometer and the gear I'm driving in to determine my speed. Until the tach dies that is. GM's resolution on the problem is buy a new cluster. Well, I don't think $700+ is reasonable, so I'll be buying one online.
I'm just waiting to get pulled over for speeding. I can tell how fast I am going by sight +/- 10 mph, but I don't think that will cut it for the LEO.
Reviewed March 14, 2007
I was involved in a car accident. My wife and I and 3 children were in a 1994 isuzu Trooper. The truck taht hit us was a '06 Chevrolet silverado p/u. The brakes failed on the p/u and almost killed my family. He ran a stop sign because of brake failure and made us loose control and run head on into a tree and we almost flipped twice. That was the worst experience we had and I have seen many complaints about GMC's brake failures and they need to do something about it I am a victim from GMC's error and am planning on letting GMC know!
My car was totaled it was paid for. I had to buy a $17,995.00 automobile because of the length of time they gave me for the rental. So now me and my family are in debt. My wife got bruised up really bad because she was driving and her side took most of the impact. Our life has been thrown for a loop since. My children were dramatized from the accident. Now we are going to have to battle with the insurace company. We have over $1400.00 in maedical bills. My insurance rate went up because I had to buy a newer vehicle my taxes are going up this year. Thanks GMC!
Reviewed March 13, 2007
I am a long time chevy driver and a GM retiree.In 2005 I purchased a new Silverado Z71 4x4 long bed extended cab.Since day one the truck has not (and to this day) will not hold an alignment.At 20,000 miles my Bridgestone Dueler tires had to be removed, due to center of tire being bald however the inner and outer of the tire were like new.
At 36,000 miles the water pump failed (my sons 1997 explorer w/ 117,000 miles still has the original water pump).Now today at 41,000 miles the universal joint at the rearend on the driveshaft (non-greaseable) has failed, missing the bearings, and is very rusted.
I believe in an attempt for GM to cut costs they are using inadequate parts.If I didnt get employee discount I might consider another auto maker.
Reviewed March 1, 2007
I am changing parts on my '93 chevy s-10 blazer constantly. I have had it since 2002, I have put on 3 alternators; 2 starters; 3 batteries; new wiring harness; 2 o2 sensors; 2 egr valves; and not to forget 14 (yes 14) fuel pumps with new fuel filters and socks;radiator,heater coils,thermostats,etc. Anyone else having problems with GM like this? My father has a 2000 HD and my niece has a 92 s-10 w/similar problems
Reviewed Feb. 27, 2007
I have a 2002 Chevy Silverado truck with about 40,000 miles. The right rear brake rotor delaminated while braking and destroyed the caliper and both the brake pads and emergency brake shoes. Upon closer inspection the rotor was so badly rusted it simply disenegrated. The left rotor was also corroded badly and had to be replaced. Strangely, the pads were still servicable (except the damaged ones from the right side).
I'm also having problems with the ABS. At low speed, the brakes are failing intermitantly. I've had to serve on numerous occasions to avoid hitting the car in front of me. The truck is currently at the dealer getting the latest recall on the wheel sensors completed, which they say will correct the problem, but corrosion will cause the problem to return. The dealer said GM has no permanent fix for this problem.
However, pulling the ABS fuse removes it from the brake system, allowing the brakes to function properly, but without ABS.
Reviewed Feb. 27, 2007
I just want this a public notice in case its happened to others who werent as fortunate as me to be safe. I was driving my fathers Chevy Uplander. I turned the corner fortunately it was a sidestreet and not a freeway lane change.
My jacket was snapped on the bottom two snaps. Im short so am close to the steering wheel. when i turned, the cruise control lever (located on the bottom of the steering wheel itself), caught inside my jacket freezingthe steering wheel in a turned position while freezing up my movement because it twisted my torso. I hit my brakes but ended up at curb in oncoming lane.
No harm to me or vehicle, im just concerned that this could happen to someone else while going a fast speed. someone could get killed. Fortunately there were no oncoming traffic when it happened to me. Please let others know of this possible situation. thank you , cindy vartanian
Reviewed Feb. 26, 2007
I own a 2001 1500 Chevy pickup that engages the ABS system at very low speeds and makes stopping in time impossible.
I removed the ABS fuse after consistently running into things.
Reviewed Feb. 23, 2007
Have had an ongoing problem with my 2006 HHR. The key gets stuck in the ignition and I can't start the car. The service manager and I both have investigated the problem (after replacement of questionable parts), and have found that tech support has no solution to the problem.
I am not the only one experiencing this problem. This started in Oct of 2006 and I just now received a decision from GMAC. They tell me that because they have replaced parts and each time I bring it in they cannot find a problem, they conclude that my problem is fixed and this is just a characteristic of this car. Even the service manager said this is not right! GMAC does not treat the customers fairly.
Is it right that I have to take chances that my car may or may not start each time I enter it? Should I have to repeatedly bring it in, get a rental while they look it over to tell me the same thing each time can't find a problem
I have had to have be inconvenienced for days in order to have the car looked at repeatedly. Have had to call a tow truck once. They want me to bring it back again next Monday, 2/26/2007. GMAC knows that they have a problem with these vehicles and they don't have a fix for it, so the consumer is the one who is suffering!
Reviewed Feb. 22, 2007
Anti-lock break problem with 2003 Chevy silverado pick up. Antilock breaks keep activating at low speeds for unknown reason. Known recall issue but not on recall list according to GM recall records and VIN #. However it is the exact the same issue as many GM truck and SUV owners reported.Recall is probalby a lot larger than GM wants to admit.
Will have dealer rip me off to repair the breaks and then hope a larger recall for GM owners or a large class action lawsuit will satify me. Will have second thoughts on buying a new GM truck.
Reviewed Feb. 20, 2007
I bought my chevy silervado 4x4 1500 new in 1997.I seem to have the same problem as many other GM SUV owners.Brake pedal going to floor and making a noise never knowing when it is going to happen.Affriad to pull my 5th wheel for sure. GM should step up to the plate and repair these faulty ABS breaking systems.
Reviewed Feb. 17, 2007
speedometer quit working. The truck is out of warranty,(2003 silverado) and GM canada said its not their problem since they did not make that part.
These trucks should be recalled since alot of trucks have the same problem. I already had to replace a power stering pump and a gear box. For a truck thats LIKE A ROCK, it is more a like LEMON.
IF GM is using bad parts it is a concern for people that have to take chances when driving, we pay good money for a car/truck, should get at least 5-7 years before major compents fail.
the cost of keeping the truck on the road is too much. Buying a new truck every year is to costly.
Reviewed Feb. 14, 2007
my 2003 silverado has brake sensor problems exactly like the years involved in the recall, 99-02. However when i contacted GM about this problem, they only said 2003 is not part of the recall, why would they not recall a 2003 with only 30,000 miles with the same documented sensor problems?
Reviewed Feb. 14, 2007
We purchased a 2004 Chevy Suburban in 7/2006 with 34,000 miles on it. At approximiatly 37,500 miles the instrument cluster gave out and now reads speeds of over 30-50 mph past what you are actually traveling. This is a safety concern! GM is proposing to pay only half of the cost associated with this problem and I feel this is unethical of them to do so. There should be a recall or some kind of agreement to take care of this issue in full. I've spoken to dozens of other individuals that have had the same issues with thier $40-50,000 vehicles, and they to are irritated and dissatfied with GM's like a rock kind of service and vehicles! Like a rock in the water is more like it!
None YET-
Reviewed Feb. 13, 2007
My complaint is about GM rather than the local dealership because the local dealership is getting blind-sided just as much as me by this. I am writing in regards to a 2007 Chevrolet Equinox. GM has made it nearly impossible to add an after-market trailer hitch to the 2007 Equinox. They advertize the vehicle as having a 3500lb towing capacity. They offer a trailering package - but it turns out that it is available only as a factory-installed option. You cannot even purchase the package from their official accessories supply outlet gmgoodwrench.com as of 2/13/07.
I bought my 07 Equinox in late November of 06. I made it clear that I was looking for towing capacity while checking out vehicles over the course of a number of weeks with the salesman (who is also my son-in-law). The dealership did not have any vehicles on the lot with the trailering package, so I settled for one without with the intention of adding it myself after finding aftermarket hitch packages listed online. According to available information, the Equinox does not require any special transmission cooler or related equipment for trailering - just a hitch and a wiring harness.
There is a separate trailer harness connector in the driver side wheel well - an indication to me that adding the harness should be simple 'plug and go'. I ordered a hitch and harness package online. The hitch fit fine, but found that GM had changed the harness connector in the 07 model, so the $30 harness that was supposed to be for Equinox 05 and later had to be returned. I then spent $145 on a two-part harness from the dealership. After over 8 weeks of jumping through hoops to get the hitch and harness, I thought I finally had everything I needed and purchased a utility trailer. I connected the trailer to the vehicle - and the trailer lights would not function.
To my dismay it turns out that the trailer harness has its own fuses and relays, and those parts are not installed if you do not order a vehicle with the towing package factory-installed. The owner's manual manual does show the location of the three fuses and two relays, but nowhere does it indicate that these are included only if you have the factory towing package, nor does it provide information for obtaining these parts. It has taken two business days for the dealership to be able to find the parts information for the fuses and relays because GM apparently has 'a policy' of not providing parts for options that were not factory-installed. They now have to order the parts (approximately $75) and I have to wait a few more days for them to arrive.
In the meantime, the trailer I purchased four days ago still sits in the lot of the store where I purchased it because I can't legally take it on the highway without functional safety lighting.
Reviewed Feb. 8, 2007
2003 silverado The speedometer does not work properly at times it reads 0 or feels like i'm going faster then speed shown already had to replace the gear box at 80,000 km. at my cost. Truck that is only this should not have major parts fail.
Reviewed Feb. 7, 2007
I purchased a 2002 Chev Silverado K1500 in July of 2002. During it's warranty period I brought the truck in to Bergstrom GM, Neenah, WI for an excessive knocking noise in the engine when starting cold.
They told me it was normal and wouldn't affect the reliability and safety of the vehicle. It is embarassing when starting it. It's a very expensive vehicle. This shouldn't happen. Since I first reported this problem, the noise has gotten worse!! A lot worse!! I now have 80,000 miles on it, but it sounds like a 20 year old junker with bad lifters.
I wouldn't even feel comfortable selling this truck as I would most likely face litigation for selling a vehicle with a known engine problem. I believe GM should take responsibility for this issue as I know they are fully aware of it. I would ask how many GM executives would drive a vehicle with this kind of defect!!
Reviewed Feb. 2, 2007
In November 2006 I purchased a new 2006 Chevrolet 2500 4X4 Crew Cab from Westfall Odell Motors in Excelsior Springs, MO. On January 17 2007 as I was driving this truck to work I had to lock in the 4 wheel drive as we had a recent snow fall. At this time the truck only had 1800 miles on it. As I was driving, the truck's wheels locked up and almost slid into a deep ditch.
I unlocked the 4 wheel drive and drove for a short distance and again had to lock in the 4 wheel drive. The truck again locked up all four wheels sliding the vehicle to a stop. I then took the truck to my local dealership located in Atchison, Kansas (Phalen Motors). The service magager immediatly noticed that something was wrong with the front end.
I was later notified that a bearing in the front differential locked up and broke into peices. The peices then got into the front end gears causing extensive damage requiring the entire front end to be repalced. About a week later the truck was repaired and I have not experienced any trouble with it since. I was told by the service manager that he has seen this same problem numerous times with new Silverados.
He said that he believed that the problem is with the assembly line. My question is, has this type of problem been reported to your ageny in the past and if so haw many times. The only reason that I am sending this message is that I believe that this is a serious safety concern. Had I been traveling any faster I would have slid into the deep ditch. I did not mention earlier that the truck also locked up all 4 wheels on dry pavement when locked into 4 wheel drive.
Reviewed Feb. 2, 2007
I bought a 97 Chevy Suburban with 90,000 miles on it in 2006. The first month my mechanic found a leaky plastic intake manifold gasket and replaced it for $800.00 (ouch). OK, the car has a few miles on it and parts wear out.
I also bought a 2003 Chevy Venture with 60,000 miles on it in 2006. My mechanic just informed me that the plastic intake manifold gasket has to be replaced, $800.00, (ouch, ouch). What is it with GM? Looks like they've had this problem for quite some time. It's little wonder that one day they will go out of business. Too many executives and managers, not enough engineers?
Reviewed Jan. 24, 2007
2000 Silverado appears to be having the same antilock braking problem that everyone is complaining about. Twice in the last two weeks my vehicle's brakes have malfunctioned at slow speeds.
Reviewed Jan. 19, 2007
1995 Chevrolet Z71 extended cab ABS system failed. Windshield motor circuit board shorted out, recalled and replaced but no high speed wipers afterward. I wore the lever switch out desperately trying to see in the rain in heavy traffic. Not covered in the recall. Better get some Rain X just in case. Seat belt recall, (50 cents) fixed at the dealer at no cost in case you can't see in the rain and the ABS fails. Good job, now I can't get out of the truck at times.
I haven't killed anyone on the road up to date from KNOWN factory problems on the ABS and wiper motor malfunctions but I have overcome the problems that GM won't fix unless I pay the full amount. Disconnect the fuse to the ABS so it won't react. Saves $800.00. and your life. Re-solder the circuit board connectors on the wiper motor, at least you might have low speed.
It's a shame that there are (knowingly) people out there that watch you everyday and wonder when your day will come to cease from KNOWN faulty equipment in order to save a buck or to hide guilt and corrupt marketing stratagies. They have created more stipulations to refuse cost at their expense than you can shake a stick at. You can't argue with a fifth grade educated (highest level necessary) service manager following rules set by the dealership owner or the maker of the automobile. Sometimes you have to take control in your own hands and that's the neck of the idiot that heads up the fraud department or you can fix the problems yourself. You still want to live don't ya?
Reviewed Jan. 18, 2007
Purchased 2006 Chevy Silverado May 2006 - October 2006 truck started to have plastic smelling from inside cab - then all of sudden there was smoke from the middle of the floor under the dash -called 911 - looked inside the truck there were flames coming from the deforster melting the windsheild. By the time a fire truck arrived the truck was fully in gulfed in flames.
The back window blew out and caught the bed liner on fire and damaged the back of the truck. while this was happening the front driver side was the worse and the front tire blew out. The fire department said it was electrical, but the insurance company denied the claim. They said it was set because our seventeen year old son was driving the truck. GM said they cannot do nothing for us and the local dealership said they cannot do anything for us. Who can????
The truck was a total loss - the fire started under dash and spread quickly through the cab. When they investigated the reason for the fire they destructed the truck. We still have to pay for a 30,000 dollar truck even though it is a total loss because the Progressive insurance company refuses to pay now we have lawyer fees on top of that so we are heading to the poor house because the insurance company will not pay and GM said they can not help us.
Reviewed Jan. 17, 2007
I bought my truck new i May of 2003, on the way home it started to miss. I called the dealership and they told me to bring it back for repair. It was a coil pack. Two days later it started to act the same way. It went back to the dealership. They finally got that problem fixed when the air conditioner went out, I got that fixed then the transmission went out. Then it was the windshield wipers, then the rear windshield wiper, then the air conditioner again, then the back door was leaking when it rained, the weather stripping fell off from around the back driver side seat, the carpet pulled away from the edge in the front passenger seat.
My truck was in the shop more than it was on the road. After dealing with the arbitration board for several months, all I was able to accomplish was an additional 50,000 mile warranty, which isn't much when you have to travel 75 miles one way to put it in the shop.
The warranty has since expired and the truck is still not driving well. Is there anything that can be done?
¨
Reviewed Jan. 16, 2007
The ABS & brake indicator lights coming on- the problem is the braking system in its entirety. I purchased my 2001 Chevy Silverado 1500 ext.cab- v8- 4x4(Z71 off rd. pkg) with tow pkg in Sept. of 2006 from an used dealership in MISSOURI. When I recieved the truck- it had 100,881 miles on it- but yoou 'can telll that it has been taken very good care of-Well after getting it the ABS and brakes light would come on intermittently- and it seemed like it was correlatted to when I would hit a small bump- but not always.
Well I began my own visual inspection of the brake system and found the rotors look rusted and corroded- and my brakes shoes/pads looked fairly fresh- I mean there were new tires put on it all the way around before I recieved it- so you would think if there was any sort of recall it would have been done then- Well, my problem is I am not the original purchaser of this truck- Iam the 3personal owner of it.I have not recieved any sort of notification or paperwork on any recall or adjustments or service repair available for this problem- When figuring I would need brakes done- that was one thing but to see the amount of corrosion and rust to the entire brake system -rotors- line ...etc... there is no way I can afford it- not when it was CHEVY's penny pinching'ness that faulted this.
I mean -in a vehicle-YOUR BRAKES ARE YOUR LIFE or the diffence of it!I have not been in an accident as of yet(knock on wood!) although I have noticed that sparatically the feel of the brakes tend to change and are spongey or the distance having to depress them seems to get more and more closer to the floorboard. I have 2 young children which- for gods sake- their sake - all of our sakes- NEED BRAKES of proper working order and craftmanship of essential parts to enable the WHOLE system to be complete and free from defect.Now - my problem is- how do I go about recieving any sort of recall entitlement for workmanship,service,parts installtion...because as time goes by it will only get worse and Iam already fearful of driving it -(Before reading other problems similarly faced- I thought well maybe I just happened to have gotten a lemon one'-((Chevy has always been #1 with my immeadiate family for decades -well over 40 yrs...and to see that Chevrolet has cut corners on the life saving sytem capabilities being the brake sytem - of our livlihood- it makes me wonder if maybe I should go and see my uncle- maybe- get a TOYOTA from them-his dealership is trying to get #1 spot in the nation-rather than @#2 in the nation where he is ranked...))Its ashame- that Chevy would do that-I mean look at it like this Chevy- YOU-CHEVROLET/CHEVY/GMC IS QUOTED AS T'THE HEART OF AMERICA' SO PROVE IT- AND BE IT!CORRECT THE FAULTS IN THE BRAKING SYSTEM AND SHOW AMERICA YOU DO TRULEY CARE ABOUT THE AMERICAN MAN/LADY/CHILD....!-
By allowing any owner of at any mileage of said ?-?(yr.of trucks)to be able to bring it in to any chevrolet-chevy truck dealership or shop and have the system completely redone- rotors- new- replace brake lines- shoes/pads and any other sensors or parts affiliated with the brake system- done for free including labor at any time convienent for the owner intil Chevy markets their trucks defect free of such- then all the newer defect free trucks would put a stop to that cost arising.You could always put -that it would only be replaced absolutely free for 1time only if so needed-but you would have to enable that guarantee to all issues concerning the brakes on said trucks. C'mon- BE THE HEART OF AMERICA_ -BE WHAT CHEVY IS SUPPOSE TIO BE ALL ABOUT! ( Please send me whatever response or informed direction that I can take as far as my issues of needing such replacements and repairs done-)
Reviewed Jan. 13, 2007
The sun shell gear failed on my 1996 Blazer transmission at only 79,000 miles. Since this is a known factory defect/design error, all GM trucks with this transmission (4L-60E) should be recalled. GM should be required to pay consumers for repairs on this transmission regardless of age or miles on their vehicle. The cost of repair was $2500.
Reviewed Jan. 13, 2007
I have a 2003 Chevy Silverado and it started on fire the on dec 28 of 2004. I feel lucky to be alive. I was close to home so i was able to call my friends and get help to put the fire out quickly. My insurance company did not want to pay for the truck because I was eighteen hours late on my payment..so now i am paying for this broken truck and it is Jan 2007. My complaint is against GM and Progressive Insurance. I am now 25 year old trying to start his life..what is going on can you help me...?
Reviewed Jan. 10, 2007
I was told by the local dealership that my 2003 Chevrolet Silverado with 30,000 miles need new rear brakes, rear rotors and emergency brakes. One day everything was fine and with no warning the next day I had terrible noises. I have documentation the Chevrolet is aware of emergency brake issues, but they are not willing to acknowledge it. Needless to say I have a $1200 brake bill. After continued conversation with customer service they won't do anything about this. Brakes, rotors and emergency brakes should not fail within 30,000 miles. This is my first and last Chevrolet I will ever buy.
Reviewed Jan. 10, 2007
I purchased a 1997 Chevy Silverado brand new andby 2003, I had 90,000. In Nov 03, I had to replace the gas/fule line at a cost of $900.00. In Agust of 2004 I had to have the Trans Case rebuilt. In 2005 on Mothers day, at 111.000 miles the vehicles engine died.
No warranty was given me on anything. I attended to take the dealership to smalls claims court but because they secured an attorney I was unable to proceed and have been unable to secure an attorny to assit me with the case.
Reviewed Jan. 9, 2007
I bought a 2002 new Silverado 1550 extended cab 4wd. When the truck had 10,000 miles on it, they had to replace the rotors and brakes. The dealer told me this was a known issue with these trucks and that I would have to change brakes every 10,000 miles because of a problem known with the right rear side. I have sinced replace the rotors and all the brakes, including today for the 3rd time. Because the back brakes don't work right, now the front is having problems.
Reviewed Jan. 7, 2007
I bought a brand new 06 half ton Pick up with a 6 cyl in it. Sticker said 16 mpg city and 21 highway, I asked 5 different people and they all said I would get that or better. I am getting 12 to 16 mpg. Tank befor this last one was 16.4 mpg highway driving. The last one was 17.4 mpg highway. I have gotten as low as 12 highway.
Reviewed Jan. 3, 2007
Front rotors keep warping on my 2006 Silverado. The dealer has either turned or replaced the rotors 4 times in 10 months and 41K miles. Waiting for GM to call me back about a Customer Loyalty Coupon...otherwise, if I don't like that, then I WILL hire a lawyer and go for the Lemon Law...
Reviewed Dec. 29, 2006
Transmission and brakes gone on my 2002 Silverado. While traveling out of state for Christmas transmission went. I had no reverse and motor would rev. til shifted into drive and move forward. While being fixed technician noticed all brakes gone. was able to save discs but all else had to be replaced. Transmission had to be rebuilt. Truck is a 2002 Z71 off road package. Has never been plowed with, never off roaded with and towed a boat several time since owned. Towed only four miles to launch ramp. truck is garaged and is mainly to go back and forth to work.
Dealer bought from didn't want to have trucked towed to them so truck has been fixed at a dealership in Massachusettes where truck broke down. I am very upset at all of this and especially at the dealers response. The dealer that is repairing the truck is warrantying the transmission as the dealer bought the truck from wouldn't. Only while doing research on recalls did i find complaints about the brakes. I never received a recall on the brakes even thought I live in one of the staes these trucks were sold.
Reviewed Dec. 27, 2006
I have a 2005 Dodge Grand Caravan with less than 60,000 miles. I noticed a clunking noise in the front and a whining noise. I was told by the service department at one of the dealers that the sway link came loose and the power steering rack needed repair. This vehicle has never been in an accident nor off road conditions. I feel this is a manufacturer defect and should be paid for by Chrysler. I contacted them Reference number 15812736. They told me they could offer no assistance. I have never had a situation like this occur since I started driving 40 years ago. In effect the steering could have gone out on the car while I was driving it. Because Chrysler did not stand behind their product, I decided never to purchase or use another Chrysler product. I will advise all my clients and people I deal with on a daily basis not to consider Chrysler products when they are thinking of buying a vehicle.
Reviewed Dec. 21, 2006
As mentioned I too purchased a 2006 Silverado Z71 Crew Cab and my warranty went out just last month. 3 years/36,000 miles (which is pathetic in itself). I just turned 38K miles and my truck over heats randomly, that cheap aluminum drivesahft already snapped, had a steel one cut to specs, my right read hub and brakes also broke off after a slow slide into an angled curb (approx 45). The trucks are garbage man and once you sign those papers from the dealer they want nothing to do with you. Thousands spent so far and thousands more to come. The only thing like a rock is the debt I am in from this truck.
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