Auto Crane Reviews

We've been a dealer of Auto Crane for many years, and they've kept changing their sales reps constantly. They furnish us cranes for 20 years and we've got them entrenched in our market area.

I've dealt with Auto Crane for 20+ years. Their product has been very stable and high quality and they’ve been very attentive if there have been any issues. I'm on an Auto Crane dealer council and we have a number of dealers across North America who help establish what the problems are and how we're going to go about fixing them. Then Auto Crane takes that information, runs with it and tries to make the appropriate changes in their manufacturing.

I work for a company that was an Auto Crane distributor. We've been working with them for 32 years, and when I moved to North Dakota, I asked for their line. They’re very good, but with room for improvement. Our rep was just let go and after I asked who’s gonna be taking over, Auto Crane said, “You’ll be absorbed into the territory.” But I haven't seen a good follow-up from them. However, their products are great as of lately, and they’ve done very well with their pricing books and literature. Also, their information on the internet has been outstanding.

We've used Auto Crane for a number of years and they've always been an outstanding company. They have gone through some transitions and our communication with them has been somewhat limited after their rep, who'd been there for a number of years, retired. There was always someone there to answer my questions but after she left, we just had to contact someone in sales to ask a question, though there's a new representative who has been somewhat helpful. Other than that, their product, both the crane and their body, is outstanding and I've used them on a regular basis. They're going through some transitions and our experience with them has been growing.

We've been with Auto Crane for many years. They were a vendor of ours when I started working with my current company and we have always had good luck with them. They have people turn over to where new folks come in and it takes a while to get a relationship built up with them. I know that they recently had an outside sales change, and our territory is covered by someone new now.

We service and outfit trucks and one of the things we outfit them with are cranes, and Auto Crane is one of our main vendors that we put on the trucks. The Auto Crane representatives are very helpful. I've worked with every single one of them and they’re all great people. They make my job a whole lot easier. We call them daily to order parts, get price and availability, and they’re able to answer any of my technical questions and anything that I may need. Our equipment and account manager orders all of the account equipment that we may need for installation and they fully help with all that. We've been with Auto Crane for many years and everything’s been great working with them.

We’ve been a distributor for not a whole lot of time, and I third-partied Auto Crane in the past and everything’s been good. Their sales rep Nick was topnotch. I've had some small issues with some warranty stuff, but not anything that’s remarkable. I’m very happy with the product and with the service I got. I love Auto Crane and I enjoy working with them.