American Auto Shipping Reviews

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About American Auto Shipping

American Auto Shipping is an auto transport broker that can help with numerous services, including open and enclosed transport, local and long-distance shipping and door-to-door and terminal-to-terminal delivery. It can also arrange for expedited shipping if you need to pick up your car within 24 hours.

Pros
  • Instant online quotes available
  • Offers priority and expedited shipping
  • Local and long-distance moves
  • Final quotes are binding
Cons
  • No international service

American Auto Shipping Reviews

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    • 4,681,260 reviews on ConsumerAffairs are verified.
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    How do I know I can trust these reviews about American Auto Shipping?
    • 4,681,260 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240
    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Feb. 19, 2023

    Everybody at American Auto Shipping is excellent. The vehicle was delivered on time. There was no damage and they did what they said they were gonna do. I want my vehicle up here when I get up here and when I got here to Florida, it was out here at a secured parking lot. I'm scheduled to use them again here. I've already booked a time. I’m planning on using them for years.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Amanda - Thank you so much! We're so glad to hear your shipment went well and we are glad to hear we have earned your business moving forward!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Feb. 19, 2023

    American Auto Shipping made me feel comfortable. I liked their overall professionalism and the way they answered my questions as well as the concern I had about the enclosure versus open shipping. They walk me through the process and made me feel confident that my car would be in good hands. I had a very expensive car so I wanted to have it in an enclosed container. This was going to be shipped from Tennessee to Louisiana.

    Setting things up was excellent. I was trying to schedule for the car to be delivered around the time I was gonna be here versus being on vacation. A week passed and no one accepted the job. I called American Shipping and I said the following week, I won't be here. I don't want anyone to accept the car. I went out of town and when I came back, we reset it.

    I was a little uneasy there because I couldn't get return calls. After following up, it was explained to me that no one had accepted the job yet. I had to reschedule and go through the process again with American Auto Shipping to get it rescheduled. Finally, a driver and a company accepted the job and I was able to speak to the driver.

    The total process took about three to four weeks. American Auto Shipping had a week to get the car delivered. They said whoever the carrier accepted a job, it would probably take a day or two. And it did. Once the carrier did accept the job, my car was here in two days. The car was picked up in Memphis, Tennessee and I was there for the delivery in Louisiana. Once the car got picked up, the driver was very good at keeping me posted and keeping me in contact with what was going on.

    I read that American Shipping Auto was supposed to let me know who was who and what was going on. But I didn't hear back from them. They never called and say, "Did you receive your car? Was everything okay?" There are advertisement talks about all that. That was all part of that professionalism and the feeling of confidence that my car was in good hands. I didn't see that towards the end. The only time I heard back from them was once everything was delivered and this was an email asking for a survey.

    That aside, the driver was excellent. He said, "I had a late delivery. I'm sleeping in Mississippi." Mississippi is an hour's drive from where I'm at. He was hoping to deliver the car late one evening but ended up saying he would be there early the next following morning. Sure enough, he was there in a long trailer. It was pulled by a 2.5 ton truck. He had a hitch. He was able to come through the neighborhood in my subdivision. He was even able to back the trailer up on my driveway. He delivered the car right perfectly where it needed to go. It was a nice closed-in trailer. That made me feel really good about the way the car was being delivered.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - Thanks for your feedback! Unfortunately, Tennessee to Louisiana is not a route that many carriers travel on normally, so on routes like that it can take longer to find a carrier. We will do an internal review regarding the lack of communication as well. As a top auto transporter we pride ourselves on our customer service and attention to detail. Thank you for letting us know and we're glad that your vehicle arrived safely and was in good hands from start to finish!

    Verified purchase
    PriceStaff

    Reviewed Feb. 19, 2023

    American Auto cost a little bit more money, but not much compared to the other companies. They offered insurance, which was a dealbreaker as far as I'm concerned. But I liked their name. I did their service and I thought it was a scam. But everything worked very smoothly. The driver was a professional and a very good guy. The car was in pristine condition. I would recommend American Auto to family and friends. I would probably use them again if need be.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Alyssa - Thanks so much for your review and your recommendation! We're glad your shipment went smooth and we hope we hear from you again!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Feb. 18, 2023

    The first time I used American Auto Shipping, I placed my order and they picked it up the next day and got it to Connecticut. The second time I placed my order, there were two weeks of dead calendar time between them picking it up. They blamed it on the holidays ‘cause it was around the New Year and they blamed it on the weather.

    They said that there was a 90% success rate that they would pick it up between the window that they provided. They kept relying on the fact of a 90% success rate. But I was the 10% that wasn't successful in picking it up within the first five business days. But the drivers were good. They got there and looked at the car. They threw it on the back of the truck and then they were off. They were thorough in looking and making sure like, “This dent is here or this dent is there.”

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    Verified purchase
    PriceDelivery & Shipping

    Reviewed Feb. 18, 2023

    There wasn’t any transport available that was a certain amount of days and the transport took longer than expected but American Auto Shipping delivered. Also, their quote was decent. There was another one that was least expensive, but it was gonna take longer to transport. When the vehicle was delivered, it was dropped in front of my house.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Alex - We're glad that we were able to transport your vehicle at a price that worked for you! Thanks for choosing American Auto Shipping!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Feb. 18, 2023

    I called American Auto Shipping and did their premium bundle, then we picked an estimated time and payment. They came to my house and picked up a 2012 Volkswagen Jetta. There were no obstacles, and everything was paid for. It was easier than I expected. It was a little pricey, but I understand that they shipped it from Arizona to Florida and it takes time to transport. It could be 100 or 200 cheaper because it only took a day less than the normal package. However, I still enjoyed the service and I'm really thankful.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - We're glad everything went well with your shipment and that you were happy with our services! We hope we hear from you again!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Feb. 18, 2023

    I called American Auto Shipping and asked for a quote. Then, they got my car, got the order in and started the shipping process. It took four days and the car got dropped off. The quote was dead-on.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Alex - Thanks so much for your review! We're so glad to hear that everything was quick and easy and that the quote was amenable! We hope we have earned your trust and we hear from you again should you need our services in the future!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Feb. 18, 2023

    The transport took a few days, and the communication with the driver was excellent. I was extremely pleased with American Auto Shipping. They told me if I had the car washed when it got there and sent them the receipt, they would reimburse me up to $20 for a car wash, which I did and they sent me a check. I would recommend them. The price was very fair and they exceeded my expectations. I would use them again too. In fact, I will use them when it's time to ship the car back.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Krista - Thanks so much for your feedback! We're glad that everything was excellent and that you were pleased, and we certainly hope we hear from you again!

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed Feb. 18, 2023

    I got cheaper quotes from other people, but American Auto Shipping was able to do their best price match. Their reps are very straightforward. They follow-up. The transport took two days longer because there was a snowstorm. The driver picked it up on the evening of January 2nd and dropped it off the following Sunday rather than the Friday night he was supposed to come. But he communicated with me well as to how far he was out on delivering the package. He walked me through the proper logistics, such as checking if there were any scratches or dents before and after, and the mileage. It was also a very easy exchange of fees. American Auto Shipping is efficient, user-friendly, and accommodating.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - We're glad your shipment went well despite the delays! Unfortunately, snow and ice can affect carriers just as much as regular motorists, but we're glad the delay was short and that your vehicle was delivered safely!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Feb. 18, 2023

    The rep with American Auto Shipping was good. I thought the rate was too low, but he said, "No. This is what we can do for it." He worked with me 100%. They had the vehicle here right to my door within a week. I was impressed.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Alex - Thanks so much! We work diligently to ensure our prices are always up to date and this is why! Thanks for your review and your trust and we hope we hear from you again!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Feb. 18, 2023

    When I was trying to get the vehicle, I was waiting on finance. American Auto Shipping was the only one that said, "We'll take the time and reset the driver's date for pickup." When you ship something and put in for the shipping request, it hits the ground running. But American Auto Shipping adjusted for me. During the transport, it was snowing so it was treacherous. The driver was very communicative. He told me he was delayed due to the weather, but that he was still coming. That's most appreciated. Most companies don't communicate whereas American Auto Shipping was very professional all the way around.

    My car was the last car in the driver's haul. He pulled out a rag to wipe my car down. He was very appreciative. I tipped him. After the delivery, I got a call back from American Auto Shipping to make sure that I was happy with the services provided. I was more happy with this company than I was with the company that I chose when I originally moved out to Ohio. I had another vehicle to ship. Once again, they were very helpful and willing to continue to work with me whereas most companies don't build that relationship. Hands down, American Auto Shipping is the best.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thanks so much! In this industry it can be difficult for some to communicate, which is why we try hard to take care of our customers like we do. We're glad everything went smooth despite the weather and having to wait for financing to go through, and we certainly hope we hear from you again if you ever transport another vehicle!

    Verified purchase
    Delivery & Shipping

    Reviewed Feb. 18, 2023

    Everything with American Auto Shipping was super smooth. I had no surprises. If I needed to do another cross country shipping, I'd use them again.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Amanda - We're glad everything went "super smooth"! Thanks so much for choosing American Auto Shipping and we hope we hear from you if you ever need to ship again!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Feb. 18, 2023

    American Auto Shipping has a reasonable price. Everything was good. They got the vehicle and delivered it right when they said they were going to. I'd recommend them.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - We're glad everything was good and that your vehicle was delivered on time! Thanks for choosing American Auto Shipping and thank you for your recommendation!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Feb. 18, 2023

    My experience with American Auto Shipping was very positive. They were very accommodating. We had a meeting and we were a little late. But they came and waited for us.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - We're glad everything went well with your shipment! Thanks so much for your positive feedback and review and we hope we have earned your business should you need to ship another vehicle in the future!

    Verified purchase
    Staff

    Reviewed Feb. 18, 2023

    The driver was excellent. He was very accommodating.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - We're glad to hear it, thank you, and thank you for choosing American Auto Shipping!

    Verified purchase
    PriceStaff

    Reviewed Feb. 17, 2023

    The young man that came out by himself had a full size hauler. I thought it was just a truck with a flatbed with one or two cars on it. He had to take a couple of cars off, put my son's car on, went around, took pictures, made sure everything was all right. Very pleasant, young man. Probably in his thirties.

    He was here almost an hour. Because he was by himself doing everything at night. And he said it would take five or six days. He got there earlier than that. My son said everything went well at the other end. So, we're very pleased. Taking into account driving from here to Sarasota, and staying at motels and meals, gas, it was a fair deal. It was a reasonable price and we were surprised how well everything went. We were very satisfied. If we moved, we would give American Auto Shipping a call.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thank you so much for your feedback and review! It's great to hear that your entire experience was a positive one, especially with the carrier company. We're glad that your shipment went well and we certainly hope we hear from you again should you require our services again in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2023

    The rep's communication was excellent. He did exactly what I needed him to do. The vehicle got to my son in good condition. They got the job done and that's all I could ask for.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thanks so much for your feedback! We're glad everything went well and our service was what you were looking for, and we hope we hear from you again in the future!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Feb. 17, 2023

    American Auto Shipping delivered my truck on time and I was happy. The driver was Gray. As soon as the truck was loaded, he sent me a photo and let me know that he'd be here in the morning, and he was.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thanks so much for your review and for choosing American Auto Shipping! We're glad everything went well and we hope we hear from you again!

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed Feb. 17, 2023

    I was very pleased with American Auto Shipping. I will give them a 5-star with no hesitation. They did very well. Their driver was beyond too good. Their prices were reasonable.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew (800) 577-3617 - Thank you so much for your five-star review! We're glad that everything went well and we hope we hear from you again!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Feb. 17, 2023

    American Auto Shipping had a good price and the pickup and the shipping of my car were really good.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel (800) 577-3617 - Thanks so much for your review! We're glad everything went well with your shipment and that your price was good and we hope we hear from you again should you have more vehicles to transport in the future!

    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 13, 2022

    Communication for pick and delivery was horrible. Additional fees not disclosed until delivery. Excessive delivery time. Would never recommend this company to anyone. Horrible experience!!! I had to constantly c

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    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 9, 2022

    American Auto Shipping was on time and very professional. The gentleman knew his job well. When he delivered next he was very good at unloading the car with no damage and helped put car where it needed to be put.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Alyssa - Thank you so much, Dennis! We're glad to hear that your shipment went well and that delivery was very good and without issue. Thanks for choosing American Auto Shipping, we hope we hear from you again!

    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed Oct. 5, 2022

    Shipped my car from TX to MN. Less than 3 hours after I called, A dispatch was assigned and in less than 48 hours my car was delivered to MN with proof from my friend. The reviews I found online were great, and your price was very reasonable. I had no doubt about your authenticity. Thank you American Auto Shipping for this service.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Alex - You are quite welcome, Iyabode! We're glad to hear that everything went well with your shipment and we thank you for the opportunity to transport your vehicle. We hope we hear from you again in the future!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 3, 2022

    Shipping was fast and convenient. There was no delay. It took about three days from Chicago, Illinois to Kirkland, Washington. Car was shipped to my doorstep, driver kept me informed. Great experience overall. Shipping company also kept in touch for updates about shipment. This shows the company cares about its customers.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Alex - Thanks so much, Kemi! It's great to hear that everything went well and that your experience was great. We hope we hear from you again in the future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2022

    I was a little nervous at first having never done this before. All my worrying for nothing. They were great. Picked up my car at my house and dropped it off a couple days later no problem. Henyrik the driver couldn’t have been nicer. First class, they have me as a customer forever.... AAAAA.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Alyssa - We're glad that we were able to assuage your nerves, Mark! It's great to hear that everything went well and we sincerely hope we hear from you again should you have more vehicles to transport in the future.

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 30, 2022

    I had a phenomenal experience! I called Thursday -9/15. They asked me when I want a pick up so I said 9/19. They explained the 5-day pick-up rule. It was picked up on Friday at 11:30 am in NY. Again I was notified that it would take 7 days for delivery at most. Although you did tell me about the 90% delivery rate, which I appreciated. I prefer to be informed.

    AC01 was my transporter. Umed was the contact person. He was exceptionally professional. Handled my truck with care. And then two days later delivered it in perfect condition to my NV address. I was SHOCKED! I thought it had to be a mistake. Then Amanda called me to make sure everything went well. And I told her I would give you 1000 stars if I could. This was just an overall exceptional experience. Love the price guarantee And the free car wash! You are all fantastic and I would absolutely recommend you.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Amanda - It's so great to hear that your experience was so great, Joann! Thank you so much for all your kind words about our services and for your recommendation! We hope we hear from you again.

    Verified purchase
    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed Sept. 29, 2022

    American Auto Shipping is reliable. I had my car shipped fro New York to Las Vegas. I was pleased with the service and after 3 months I decided to shipped back my var thru American because they are fast and reliable and customer Service, Amanda was wonderful.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Amanda - Thanks so much, Rodella! We're so glad to hear that everything went well with both your shipments and that we have earned your business moving forward. We look forward to hearing from you again!

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed Sept. 28, 2022

    This is the 2nd time that I have utilized the service of American Auto Shipping shipping separate vehicles from FL to CT and again in the opposite direction. Both times, I have had great customer service. It is obvious that they select their carriers carefully - I knew when the cars would be picked up, and delivered, with notifications about any delays. Both times, cars were delivered with zero damages. And they will reimburse you for a car wash once your vehicle arrives at designation. Since we travel back and forth from FL, and we have two vehicles, it is well worth the convenience to have a car shipped while we drive the other car to our destination. Due to this terrific experience with American Auto Shipping, they have now become part of our plan each time that we travel to and from our home in FL.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Amanda - Thank you so much for your review, Kenneth! We're so glad we've earned your business on multiple shipments and that we have continued to earn your trust moving forward. We certainly hope we hear from you again!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Sept. 10, 2022

    American picked up our car in Los Angeles, safely transported it to Philadelphia, then held it until we arrived; and at the best price of anyone. Will use them again. Thanks. I will recommend them to anyone shipping a car across the country.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Amanda - Thanks so much for your kind review, Robert! It's great to hear that everything went well with your shipment and we look forward to helping you ship other vehicles in the future!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Sept. 10, 2022

    I bought a car out of state needed it to be shipped to Long Island NY. Amada did a great job with everything. Our car was picked up on time and delivered without a scratch. I will recommend her to our friends that have their cars shipped from NY to FL.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Amanda - Thank you, Ronald! It's great to hear that your shipment was on time and there were no issues with it. We appreciate your kind review and thank you very much for your recommendation as well!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2022

    Rachel was a voice with knowledge and assurance that I needed to hear when I needed a car moved from a neighboring state. She was responsive, answered questions as well, and calmed my uncertainty. From beginning to end the service was professional with great communication along the way! Thank you, Rachel!

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thanks so much, Julie! We're glad to hear that everything went well with your shipment and we hope we hear from you again if you have another vehicle to transport at a later date!

    Verified purchase
    PriceStaff

    Reviewed Sept. 9, 2022

    I had my car shipped from Cleveland to Houston. The price was competitive. I chose this company because there were a lot of positive reviews. The transport went well with no problems. I would definitely recommend them. Our Driver was Brandy and he was really nice and professional.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Krista - Thank you for choosing American Auto Shipping, Cassidy! We're glad you chose us and we're very glad that your shipment went well. Thank you so much for your review and recommendation as well, we hope we hear from you again if you have more vehicles to transport in the future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 9, 2022

    I can't stress enough how great the service and timing for my car transport turned out to be. It showed up on time, on budget and in great shape. Rachel answered all of my questions and made me feel comfortable about the process and the driver was equally accommodating and professional. Great job everyone.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thank you so much, Darryl! It's great to hear that everything with your shipment was on time and on budget. Thanks so much for your kind review and we hope we hear from you again in the future should you have more vehicles to transport.

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Sept. 9, 2022

    My experience was first rate. Working with Andrew was a pleasure. He followed up to be sure all went according to plan which it did. The service was fantastic. I would definitely use Auto Shipping again and will recommend this service to my friends and family.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thank you so much, Jean! We're so glad to hear you say the service was fantastic and we thank you so much for your recommendation to friends and family!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Sept. 9, 2022

    We never shipped a car across country and were concerned but after reading the reviews and ratings of your company we felt comfortable. The service by Amanda and the entire experience exceeded our expectations. The process was seamless, prompt and efficient. We will consider the service again and recommend it to others.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Amanda - Thank you for your feedback, Mark! We're so glad that your first experience with shipping a vehicle across the country was a good one with us. Thank you so much for your review and your recommendation as well, we hope we hear from you again should you have any other vehicles to transport!

    Verified purchase
    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed Sept. 8, 2022

    We are super happy with the customer service from American Auto Shipping and Freedom Hauler Inc! The attention to detail, politeness and professionalism of the Freedom Hauler team made this experience wonderful from the moment of pickup in San Diego, CA to delivery in Beaufort, SC! On time pick up and delivery, no surprises and communication was awesome! BRAVO!

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Amanda - Thanks, Mary! We're so glad that you were happy with us and your carrier. It's always great to hear from our customers and even more great when they have nothing but great things to say! Thank you so much for choosing American Auto Shipping and we hope we hear from you again in the future!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Sept. 8, 2022

    They did what they said they would do, on time, for a fair price. Nothing else is wanted. The staff was informative and responsive to my (sometimes anxious) inquiries. The truck arrived in perfect condition. ON TIME! Would recommend to ANYBODY who appreciates business excellence.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Krista - Thanks so much, Dorothy! We're so glad to hear that everything went well with your shipment and that your truck shipped on time without issue. Thanks for your review and recommendation and we hope we hear from you again in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 8, 2022

    Overall my experience with American Auto was positive. Krista was personable and professional and provided clear guidance on what I could expect throughout the delivery process. The communication with the driver regarding ETD could have been more efficient (which is why I'm only providing 4 stars). But in the end, the vehicle arrived in a reasonable amount of time and in good condition.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Krista - Thanks, Kamili. We're sorry to hear that your driver was not as communicative as you would have liked but we're glad that your vehicle arrived in good condition and on time.

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Sept. 8, 2022

    I was skeptic at first, but after speaking with Rachel I was fully reassured by her. She is very efficient, competent and patient and because of her I will highly recommend your company. My car was shipped by Righteous Shipping and the driver was again very courteous and professional from pick up to drop off.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thanks, Sharon! It's great to hear that your shipment went well, and thank you so much for your kind words and review. We hope we hear from you again in the future!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Sept. 8, 2022

    My experience with American Auto shipping was great. The process was explained and it was easy to follow. Delivery of my daughter’s vehicle was timely and efficient. Rachel was so helpful in explaining what was going to happen next. I will definitely recommend American Auto Shipping to everyone I know. Thanks so much.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - We're so glad to hear your experience with us was great, Sean! Thanks so much for your review and we thank you so much for your recommendation. You are quite welcome and we hope to hear from you again should you have more vehicles to ship in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2022

    Rachael assisted with correcting initial pick up date. She was very professional and explained in detail what we could expect from the driver. Dan, the driver was running behind schedule for delivery but called us frequently with updates. We have used your service and would consider using it in the future.

    Thanks for your vote!
    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thanks so much, Zarina! We're glad to hear that everything went well and we hope we hear from you again in the future!

    Verified purchase
    Delivery & Shipping

    Reviewed Sept. 8, 2022

    Rachel was wonderful with helping my tractor delivery go as smoothly as possible. She made sure to contact me after the delivery was made as well. Thank you so much for all your help. I’ll be contacting you again soon for my next delivery.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thanks so much, Jacqueline! We're glad to hear that your shipment went well and we thank you for continuing to choose us when it comes to your car transport needs.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 8, 2022

    Great stress free experience. I will definitely use this company for any of my future shipping needs with my vehicles. I appreciate the driver's prompt service in communication Regarding my vehicle. He kept in great communication with me the whole time.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thanks so much, Linda! It's great to hear that your shipment was stress-free and that communication with all parties was satisfactory. We hope we hear from you again should you have more vehicles to transport in the future.

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    PriceStaff

    Reviewed Sept. 8, 2022

    I was struggling to find a company to ship a brand new car from Connecticut to Indiana. It seems many of these companies overpromise and underdeliver. Then I ran across American Auto Shipping. Their online evens were good, so I completed the online quote form then called them. I talked to Shawna who was so professional. I accepted the quote and paid for priority 2 shipping. I accepted the quote on a Sunday, the car was picked up Monday morning, and delivered Tuesday around 11am. Car was In perfect condition. I highly recommend and would definitely use them again!!!!

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - We're so glad to hear that everything went well with your shipment, Stephen. Thanks so much for choosing American Auto Shipping and we thank you so much for your review and recommendation. We hope we hear from you again!

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 7, 2022

    The driver was professional and courteous. He was patient and understanding of my questions. He took his time with looking over the vehicle with as well when I picked it up. I was never rushed. I would definitely recommend family and friends to use this company for shipping!!!

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    American Auto Shipping
    Response from American Auto Shipping

    Call Alyssa - Thank you for your feedback, Maria, and thank you so much for your recommendation to friends and family! We're glad to hear your shipment went well and you were satisfied with our services. We hope we hear from you again if you have another vehicle to transport!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Sept. 7, 2022

    First time Shipping a car across country. American Auto Shipping and my Broker, Adrian made The process fast and easy. Adrian answered all my questions clearly and accurately. I Would recommend American auto shipping and I Would use them again.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Adrian - Thank you for your review! We're so glad to hear that your shipment went well and we hope we hear from you again in the future if you have other vehicles to transport!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 7, 2022

    Kourtney helped me to coordinate and very responsive during the call. The driver was helpful to facilitate the move. The quote was competitive and the no damages on the car. I will recommend this to my connections. I am happy with the overall service provided by American Auto Shipping. Punctual, communication and service at its best.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kourtney - Thank you so much for your review, Sandesh! We're glad to hear everything went well and your price was competitive. We thank you for your recommendation as well and we hope we hear from you again!

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    Delivery & Shipping

    Reviewed Sept. 7, 2022

    Car was delivered as promised. I have used this company numerous times and they have always delivered as promised. I would recommend them to others and will continue to use them. They are priced reasonably and transport throughout the United States. Thank you.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Krista - Thank you, Adam! We're so glad to hear your shipment went well and was reasonably priced. Thank you for your recommendation as well!

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    PriceStaff

    Reviewed Sept. 7, 2022

    My experience with this company has been great. I would definitely recommend to anyone and The pricing was very reasonable. Everywhere else the price were hundreds more. Adrian was very helpful and polite. The company that picked up my car (Noptex Logistics LLC) were great too.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Adrian - That's great to hear, Stephanie! Thank you so much for your review and your recommendation. We're so glad to hear that the price was good, Adrian was helpful and polite, and your carrier was great. We hope to hear from you again!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 7, 2022

    They got my car from NJ to Florida in two day. Very nice & professional. We use them again if I ever need to transport a car. Fast friendly service. You will not be disappointed. Great communication through the whole process.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Alyssa - Thank you very much, Alcy! It's great to hear everything went well and we hope we hear from you again if you have another vehicle to transport!

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 13, 2022

    Truck was picked up on the day and time estimated and dropped off 1 day earlier than expected. More than excellent service. I would highly recommend American Auto Shipping. No problems encountered on this transaction. I would highly recommend American Auto Shipping to transport a vehicle in the United States.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thank you, Lee! It's always great to hear from our happy customers and we're glad our services made you happy as well. We hope you contact us again if you have other vehicles to transport in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2022

    I was very pleased with my experience. From the start to the finish I was satisfied with my service. Everything was handled professionally, and communication was good. Andrew answered all my questions, and was very helpful. I would use you again in the future. Thank you.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thank you, Angela! We're so glad to hear everything went well and we hope to hear from you again if you have other vehicles to transport in the future!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 11, 2022

    I called several moving companies and American was the most responsive and the most professional. Many of the other companies had hidden fees and were just plain “shady” in our conversations (I.e. making promises, bad mouthing others etc). American promptly picked up my vehicle, made all the deadlines and communicated with me the entire time. 100% recommend

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thank you, Daniela! We pride ourselves on our integrity and our honesty and we're glad to hear you were satisfied with our services. We hope to hear from you again in the future!

    Verified purchase

    Reviewed Aug. 11, 2022

    Which I got assigned Lafta Brothers Transportation LLC - Really Awesome guys. I really appreciate those guys for take caring Car while dispatch & delivery and also those guys are friendly entire duration and updates they provided. Also very honest and I am more happy what I expected.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thanks so much for your review, Suman! We're so glad to hear everything went well and that you were happy with your shipment. We hope to hear from you again!

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    Punctuality & Speed

    Reviewed Aug. 10, 2022

    Was exactly what they said it would be, easy to schedule and drop off at my house was even an hour early. I had to move pickup day and it was no big deal. Would use again for future car transport needs.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thank you, James! We're glad to hear everything went well with your shipment and we're so glad that even with your changes to your schedule that things worked out. We hope to hear from you again!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Aug. 10, 2022

    They were great. Driver was good guy and kept me informed on progress. Driver actually helped me with a better route for my move to Arizona. Would recommend and use again. American Auto Shipping was great too and would recommend their services.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - We're glad to hear everything went well with your carrier, Mike! Thanks so much for choosing us to transport your vehicle and we thank you so much for your recommendation as well. We hope to hear from you again!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Aug. 10, 2022

    We had to transport my grandson’s car from Fort Stewart to Englewood, Fl. Andrew was wonderful to work with. He explained everything and it was an easy pickup and delivery. We had to change pickup location at the last minute and they accommodated us. Would highly recommend them.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thank you so much, Joan! It's great to hear that Andrew was wonderful and that everything went well with your shipment. We hope to hear from you again!

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 10, 2022

    American Auto Shipping was great. They came and picked up my Aunt's car in Georgia and transported directly to Houston Texas. I was worried that I would not be home in time to get my Aunt's car as my flight left the next day. The driver assured me that he could work around my flight. The car arrived perfectly. I could not have asked for a better experience. I would definitely recommend American Auto Shipping.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thanks so much, Debbie! We're glad to hear that everything went well and worked out with your flight and your carrier! We thank you very much for your review and recommendation and we hope to hear from you again!

    Verified purchase
    Staff

    Reviewed Aug. 10, 2022

    The Transport Specialist that helped me throughout the process the most was Andrew. He was very respectful and addressed my concerns. My experience with the company was very good. If I ever need to ship a car again then I will make sure to take this service into consideration.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thank you, Hernan, for your kind review! We're so glad to hear everything went well with your experience with us and we certainly hope to hear from you again should you have more vehicles to transport in the future!

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 9, 2022

    Scheduling and the driver were amazing. Will definitely refer to friends. The best part about this was that the schedule was communicated and followed with no issues. I was sending a car to my daughter and the delivery was great and exciting for her. When the driver came to my house he was very respectful and answered all my questions. Same with the person who scheduled the pickup and delivery. Great service from start to finish. Trust for future business.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Andrew - Thanks so much for your review, Chris! We're glad to hear that everything went well without issues and we hope to hear from you in the future!

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    Staff

    Reviewed May 19, 2022

    This is the only company I trust with my vehicle. Jasmine was thorough and I felt assured my vehicle was in good hands. They picked up my vehicles and the driver was respectful to all my requests and got my cars across the country safely. American is the real deal. Remember, you get what you pay for.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Deborah for taking the time to write this wonderful review!

    Verified purchase

    Reviewed May 18, 2022

    When my vehicle was finally picked up my car was transported within two days from Winter Haven, Florida to PA safely and without any damage. I was very pleased. I would recommend this company for their service. They picked up my car at a convenient place and dropped off at my address.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thanks so much, Mary! We're so glad to hear everything went well and we appreciate the review and the recommendation!

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    Customer ServicePunctuality & Speed

    Reviewed March 24, 2022

    Communication could have been better arranging the pickup, as we were moving across the country and needed to plan accordingly, but it worked out. Car was in good shape when it arrived, and within the time they stated.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Alex - Thanks so much, Matt! We're glad to hear that everything went well and we look forward to hearing from you again should you have more vehicles to transport in the future!

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    Staff

    Reviewed March 5, 2022

    The folks that brought me my G Wagen were so professional, accommodating and just plain nice. They kept me posted about their ETA and and they hit our famous DC metro traffic, updated me immediately. First time I used the company and it was a great experience. The people that brought my car if they are an example of the rest, then you will be pleased.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - Thank you very much, James! We're glad to hear that everything went well with your shipment and that your experience was great. We hope to hear from you again should you have more vehicles to ship in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 24, 2022

    After googling for auto shipping companies, I decided to take a chance with American Auto Shipping. From my first contact by phone with them, till after the car had been delivered, everyone was so friendly, professional, and answered all my questions no matter how many times I asked them. The guy that took my initial order was so accommodating. He worked hard to get my car picked up when I wanted because I needed it picked up and delivered at a special time. I will definitely will use them again. This was one time a Google search worked out well.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Joyanne for the wonderful review. We are open 7 days a week to assist everyone!

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 23, 2022

    These guys were great and even got my car wash when it arrived on time. They gave me a call every step of the way. I would recommend these guys to anyone. I even drop my car off to their office and it was picked up there.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Selena - Thank you for your review and recommendation, Cedric! We're so glad to hear that everything went well and that your shipping experience was so positive. We certainly hope to hear from you again should you have other vehicles in the future!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Feb. 21, 2022

    The overall experience was very good. I was alerted to when the car was being picked up and dropped off. The vehicle was delivered in a timely fashion. Every representative was very friendly and helpful. My only critique would be to allow the specific day to be picked as opposed to having to select a 5 day span for pick up. That would be more helpful for someone who is moving out of state and could allow the person placing the order a better way to figure out timeframes for their move.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Alicia - Thank you, Brian! It was our pleasure to ship your vehicle and we're so glad to hear that everything went well. Regarding the pickup window, we do have options for more specific time frames for pickup as well. We look forward to hearing from you again should you have other vehicles to transport in the future!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 5, 2022

    The driver made it to my location on time and when I arrived to the location that I was at. My truck was in one piece no damage or incident at all. The representative over the phone made it easy and no complications at all. Also the price was right when I was looking for quotes from other competitors.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Michael for the 5 star review! We like to make car shipping easy here!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 28, 2021

    Although the delivery was later in the day than expected, I had good communication with the driver and my car was delivered to me in excellent condition. I was able to pack the trunk below the window and the rear floor and was happy with the service.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Anthony - We're glad to hear you were happy with the service, Scott! Unfortunately, delays can happen during transport as things such as traffic and weather may cause drivers to have to take longer on a route, but we're glad to hear that the delivery went well and we hope to hear from you again in the future should you have more vehicles to transport.

    Verified purchase

    Reviewed Dec. 28, 2021

    Only issue I had was was I was given a very short window of when they were going to drop it off. Meaning I would’ve liked to of had a 24 hour notice that they were going to be there so I could’ve planned my day better. I got a call at nine in the morning and they said they were gonna be dropping it off at 12 and I had plans that day. If I was told the day before I could’ve canceled the plans. With them not giving me the notice I had to have somebody else signed for the car when it arrived.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - We're sorry to hear about the short notice at delivery, and we do try to make sure our customers have plenty of notice. Thank you for your review, however, and we hope to hear from you again should you have more vehicles to transport!

    Verified purchase
    Phaniram increased rating by 4 stars.
    Customer ServicePriceDelivery & Shipping
    After a positive interaction with American Auto Shipping, Phaniram increased their star rating.

    Reviewed Dec. 28, 2021

    Never believe this company if they inform 93% your car will be shipped in 5 days. They never stand on their words. I made my car available for shipping 6 days before I leave from CA to GA but they were not able to respond to my email at least with proper reason for not able to find a carrier. It was 10 days from the day I made my car available, but no one contacted me saying that they were not able to find a carrier. The quote that they will provide will be so attractive that you will pay the advance amount, but believe me that their software is wise enough to identify the returning customer with quote and it will always say that all the associates are busy helping other customers and ask you to leave a message, but they never reach you.

    I don't have option to provide 0 or -ve stars to provide. Even they don't reach you to return your amount. Once you pay amount to them, their job to attract customers is done. They will never look back and listen to you. I provided the order 1 month before, my car was not shipped even after 1 week after I reached. I requested one of my friend to hand over my vehicle.

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    Verified purchase
    Staff

    Reviewed Dec. 25, 2021

    After having a very negative experience with a competing auto transport company, I was not optimistic about hiring another transporter. Fortunately, I found American Auto Shipping. What a fantastic company! Very professional, efficient, and a pleasure to interact with. They will be our auto transport people from now on.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - We're so glad to hear that everything went well with your shipment, Joel! Thank you so much for your kind words and your kind review. We're happy to hear we've earned your trust and can't wait to hear from you again once you decide to ship another vehicle!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 24, 2021

    The driver was very friendly and my car was delivered ahead of the estimated time. The driver even helped to park my car after taking it off the truck. The reason I rated four instead of five stars was I did not get much warning to get the car ready when it was picked up. I did not know the day they were coming to pick it up until dispatch called with less than an hour's notice.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Aerin - We're glad to hear that everything went well with your shipment, Martin, and apologize for the short notice, but we're glad that everything went well and hope to hear from you again should you have more vehicles to ship.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 23, 2021

    Dealing with Jasmine exceeded my expectations. She delighted me with her level of excellent customer service. The vehicle was delivered on time. Based on my experience with Jasmine, I have already informed family members and friends to contact AUS, if they need to ship an automobile.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thank you so much, Henry! It was a pleasure helping you transport your vehicle and we thank you so much for your recommendation!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 17, 2021

    Hello -my husband and I found American Auto Shipping to be easy to work with, fairly priced, and a great experience. They responded quickly to email, the driver was courteous and cooperative, the cars were delivered promptly, and the follow up from the customer service rep was thoughtful.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Monica for the 5 star review! We are happy everything went well on your shipment!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 16, 2021

    Transported our vehicle in record time from the Southwest to Midwest. The Carrier was very courteous and professional. Notifications were made in a timely manner at the pickup and drop off points. American Auto Shipping addressed all our questions before and during the service. Our vehicle arrived at the destination in perfect condition.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thank you so much for your review, Mary! We're glad to hear that everything went well both on our end and with the carrier, and we sincerely hope to hear from you again should you have more vehicles to ship in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 15, 2021

    Car shipped from Morris, Illinois to Cape Coral Florida and pickup and drop off were timely with good communication. More importantly, the driver was extremely careful in loading and unloading the car. Absolutely satisfied with the service.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Alex for the 5 star review! We only use the best truck drivers!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 15, 2021

    So pleased with the service I received. Everyone was incredibly responsive and helpful. The driver was great with communications for pick up and delivery. My car arrived promptly and in perfect condition. I would highly recommend this company to anyone and will definitely be a return customer!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Darcy for the 5 star review! We are looking forward to helping you ship your next vehicle. Return customers receive $50 off whatever the website says.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2021

    Communication was great. Constant updates on vehicle location. Very professional and highly knowledgeable. When I first called to inquire about costs or shipment I was explained the whole process. I would recommend this service to others.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Nicholas for the 5 star review! We will outline the process for you too!

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed Dec. 10, 2021

    This was my first vehicle transport and American Auto Shipping made this process very simple. Vehicle was picked up and deliver in one piece in 4 days and there was no hidden fees! Very good customer service and followed up with me throughout the process. Thank you!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Antonio! We only give final binding price quotes here!

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    StaffDelivery & Shipping

    Reviewed Dec. 7, 2021

    My experience with American Auto Shipping was excellent. They took the time to gather all the right details at the beginning which in turn made the rest of the process extremely smooth. The driver that brought my car was courteous and friendly. My car was not damaged or in any way different than when it went on his truck. Would definitely use again!

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thanks so much, Graham! We're so glad to hear that everything went smooth and we're looking forward to hearing from you again in the future!

    Customer ServiceDelivery & Shipping

    Reviewed Dec. 6, 2021

    I contacted American Auto Transport to ship a land cruiser in an enclosed trailer. I ordered it to be picked up however the week before it was to be picked up, I had not received a confirmation, only a dispatch email with a phone number for the carrier. The email included a phone number for the carrier and advised the date was an estimate and not a confirmation for a specific date. The number provided only rang then disconnected, no option to leave a message no voicemail stating the name of the business.

    I reached out to American Auto and was told I’d hear something by Friday. After not hearing anything, I called them back Friday evening. I was told the carrier would contact me the day before. When that day came and went, I contacted American Auto again. They said they would contact the carrier and call me back in a few minutes. Approximately three hours later I called back. They said it was not their issue that their job is to only connect you to a “qualified carrier” and that I was scheduled for pickup. I asked if that was confirmed by the carrier and it was not. I asked if I was supposed to take off work for three days (window given in email) in hopes they show up.

    When I explained I don’t feel comfortable shipping with a carrier that can’t be reached by phone by me or by American Auto Transport, they said there was nothing they could do. They did not offer to to change carrier, just that I could cancel my order. However, the money paid via phone to book the carrier would not be refunded because they did their job and booked the carrier. So no confirmation, they can’t get anyone on the phone from their “qualified carrier”, think it’s is acceptable to have their customers take off three days of work just in case the carrier shows up out of the blue. There is absolutely no quality control with this company.

    It is unbelievable they would not change the carrier and after refusing to do that deny refunding money. I have the pleasure of doing business with great companies big and small and the disappointment of dealing with not so great companies. The lack of customer support and communication from this business is very close to being the worst that I have experienced.

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    American Auto Shipping
    Response from American Auto Shipping

    Hi Adam, We are sorry you were not able to contact your carrier. Please contact us at dispatch@americanautoshipping.com

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 5, 2021

    I was very pleased with the service I received from American Auto Shipping. The driver communicated with us numerous times and worked around our schedule for delivery which was greatly appreciated. I will use them again.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Anthony - Thank you very much, Lynda! It was our pleasure to help you ship your vehicle, we're very glad to hear that everything went well with the driver, and we look forward to hearing from you in the future should you have more vehicles to ship!

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 3, 2021

    I want to thank your organization for a very easy, prompt and professional transition of moving my vehicles from southern CA to Mississippi. It was a seamless transition with no issues. I will highly recommend you to anyone transporting vehicles.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Ronald for the 5 star review! We can make your move easy too!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 2, 2021

    Great company. They were quick with the delivery. I had my car within a week after I called. I was pleased with the service and the drivers were very friendly. I will definitely be using their services again.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Kutrice for the 5 star review! We look forward to shipping your next vehicle!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Dec. 1, 2021

    From the very start of the quote process, American Auto Shipping made it as easy to ship my car across the country as possible. I was able to ship my car across the country during a Holiday week in under 5 days. I would recommend their logistic services to anyone.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Bryce for the 5 star review! We are open 7 days a week to assist you too!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 30, 2021

    Everyone was very professional and very polite and friendly. Enjoyed doing business with you. Tim the driver was a sweetheart of a guy, tried to help in every way. I talked to him on the phone several times always very professional and kind. No issues with my cars. Thank you. Janice **

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    American Auto Shipping
    Response from American Auto Shipping

    Call Aerin - Thank you, Janice! We're so glad to hear that your shipment was smooth and that your driver was excellent. We work hard to make sure that's the case every time, and we hope to hear from you again!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 30, 2021

    I searched a number of auto shipping companies, and got the quickest response and lowest rate from American Auto Shipping. They helped me modify my order when I needed to ensure that pickup would go smoothly, and the driver went out of his way to accommodate us at drop off as well. Great overall experience, would definitely recommend to a friend.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thank you for your recommendation and your review, Michal! We are glad to hear that your shipment was successful and hope to hear from you again!

    Verified purchase
    PricePunctuality & Speed

    Reviewed Nov. 30, 2021

    My order was the smoothest part of my move. Read the T&Cs! They tell you everything you need to know. Pricing was not disputed, it was straightforward. Everything happened exactly on time and as expected.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thanks, David! It was our pleasure to help you transport your vehicle and we're glad to hear everything went well. We hope to hear from you again!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 30, 2021

    Am. Auto delivered was fantastic. The driver was very professional. He picked up the car on time and delivered ahead of schedule. The administrative staff was professional and called me back very quickly if I had to leave a message. Good administrative help is VERY important and hard to find lately!!! I obtained 2 quotes, and this one was substantially less than the competitor.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Cindy for the 5 star review. We can provide this kind of service for everyone!

    Verified purchase
    Staff

    Reviewed Nov. 30, 2021

    My overall experience was great. Everything they said they would do they would do. And they have some great people who transport the cars. My guy was super nice and communicated very well. My car came in the amount of days that they said it would and he was very professional.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Erika for the 5 star review. WE are open 7 days a week to assist you!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Nov. 28, 2021

    Throughout the process I felt like I knew what to expect and didn't need to worry about whether my vehicle would be delivered in a timely manner. The driver was professional and communicated every detail to me along the way. Picking up the car was easy! I would definitely recommend American Auto Shipping!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you David for the 5 star review. We like to make things easy as moving is a stressful time.

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    Staff

    Reviewed Nov. 28, 2021

    I have never had to ship a vehicle across the country before, but my dispatcher made the whole process very easy. I purchased a vehicle out of state and needed to ship my trade-in to the dealer and retrieve the vehicle I purchased. Unfortunately the driver that was dispatched to get my vehicle was very difficult to get ahold of after picking up my vehicle, and I needed to give the dealer an ETA so they could ship the purchased vehicle. So timing was thrown off by the first driver, but the second driver brought the vehicle I purchased a day early. All said and done, I would say the experience for a first time shipper was a little unnerving, but after my first round of doing this, I better understand how the process works and would feel comfortable using this company again. Though they also had a difficult time getting in touch with the first driver, they did attempt to do so.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thank you for your review, Ron. Unfortunately, some carriers can be difficult to reach as they drive hundreds of miles every day and aren't allowed to be on their phones while driving. However, we're glad to hear that everything went well and thank you very much for your recommendation!

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    Customer ServiceStaff

    Reviewed Nov. 26, 2021

    I was fortunate to have Shawna as my representative during the booking and receiving through my car transport. Shawna always answered the phone or if a message was left, she returned a reply back very quickly. When she said she was going to do something, I knew it would be done. I so much appreciated all the time she spent getting the transport in motion and seeing it through until completed. Thank you again for your diligence...Sincerely, Joyce

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Joyce for the 5 star review! Shwana is available now for your shipping needs too!

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    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Nov. 20, 2021

    Anthony was great. Shipping was smooth, arrived on time and customer service was flawless. No complaints on my end. Would be happy to recommend to a friend if the opportunity arises. Low cost as well compared to all others.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Anthony for the 5 star review! We really are the cheapest way to ship your car!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 19, 2021

    My experience having my automobile transported from West Lafayette Indiana to Metro Detroit Michigan was great. The scheduling, communication and the delivery were all excellent. The driver arrived early, was conscientious and followed my instructions relative to delivery. He did a great job. His name I believe was Sam. I have no complaints and would certainly use the company again and refer them to others.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Rome for the 5 star review! We only use the best drivers in the business!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 19, 2021

    Vitaly the driver was was prompt and courteous during the pickup and delivery. He called several several times to keep us up to date and got to the destination at the expected time. Good experience from time or ordering the car to completion of delivery.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Mike for the 5 star review! Communication is key in the car shipping business!

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    Punctuality & SpeedDelivery & Shipping

    Reviewed Nov. 19, 2021

    I was told the going rate for sending my car from Florida to California, and ended up paying more for the expedited service because I was in a time crunch. My car was picked up within 24 hours and arrived a few days later in perfect condition. I have had a horrible experience with a different auto shipping company. However, American Auto Shipping was a breath of fresh air, they knew the game and did it right. I will definitely use them again.

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    American Auto Shipping
    Response from American Auto Shipping

    Thanks Stephen! We can get your vehicle picked up within 1 week day in a pinch!

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    StaffDelivery & Shipping

    Reviewed Nov. 17, 2021

    We were so pleased to work with American Auto Shipping (Rachel, Shawna, Brenden). They made the process easy and kept us apprised of the status of our car shipment. Honest people who really understand the business, its ups and downs, etc…. Moving is stressful and I am glad I put my trust in them. I would totally work with them again! Thanks!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you, Delia! It was our pleasure to transport your vehicle and we're glad we were able to make things a bit less stressful for you!

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    Staff

    Reviewed Nov. 16, 2021

    American Auto Shipping secured a great driver, Daniel, and patiently and considerately explained the process, regarding delays in the pick up process for concerned customers. Thank you for expending your best efforts. Marc

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Mark for the 5 star review! We stay in touch with you until your vehicle is safely delivered!

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    StaffDelivery & Shipping

    Reviewed Nov. 15, 2021

    Hi, Rachel has been one of the best people to work with I’ve ever experienced. She was so responsive, made difficult tasks possible for us, communicated flawlessly and just helped make our vehicle shipment an optimal experience. I know Rachel will achieve huge success as she really is a strong business partner. Thanks for having her help my family! Edwin

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Edwin. We treat every customer like family!

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    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Nov. 13, 2021

    The company has high credibility, reasonable price and fast delivery speed. Made my entire communication quick and easy to complete. The fact is true, and the whole experience was smooth and enjoyable. I would definitely recommend to anyone.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Ling for the 5 star review. Let us help you ship your vehicles today!

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 13, 2021

    Had a K5 shipped from Phoenix to Dallas, process was very smooth. After I committed to American Auto Shipping they had my K5 scheduled for pick up the next day, very fast turnaround. The driver was nice and punctual, the price was lower than the company I typically use and quality was just as good. Will use this company again.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Will for the 5 star review. We will almost always be the cheapest price to ship your vehicles!

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 12, 2021

    The delivery was timely and done well. Big stress off my shoulders this being the most stressful part of my move. They came earlier than expected and delivered within 24 hours. Representatives were very friendly and willing to work with me on pickup/drop off. Absolutely recommended if you’re looking to ship a car.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Jacob for the 5 star review. Give us a call and we will help you schedule your shipment!

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    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 12, 2021

    I moved from Houston to Detroit and did not want to drive the distance. I looked high and low trying to find the right transport company and had no idea how to choose which company to use. I started calling, and customer service is very high to me when you make that first contact with a person. American Auto Shipping explain from start to finish the process. Paid deposit and scheduled shipping. Steve the driver took care of my vehicle from pick up to delivery in Detroit. What an amazing company. I rate American Auto Shipping above a 5 star.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Jacqueline for the "above" 5 star review! We are so happy you were pleased with our service!

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    Staff

    Reviewed Nov. 12, 2021

    I used American Auto Shipping to transfer a used car I bought 1,200 miles. It took longer than originally stated to get the car dispatched due to volume and truck shortages. However, the car showed up in 2 days once it was picked up with no issues. The driver was professional. Good service overall.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Christopher for the 5 star review. We are happy you received your newly purchased car!

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 12, 2021

    The driver who transported our cars did an A+ job. Not a single ding and very efficient, fast, and professional the whole way through. I would recommend him to anyone that needs their cars shipped in a hurry!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Austin. Please contact us if you need your car shipped in a hurry.

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 12, 2021

    I recently purchased a vehicle out of state from Texas and was looking for a shipping company to help deliver my dream car to California. I did a lot of research and ended up working with American Auto Shipping due to their reviews and competitive rates. The Team did not disappoint. It was my very first time performing such a purchase, so I was very on the fence about which company to use. American Shipping Company representatives were informative and helpful during the entire process and answered all of my questions so I felt confident that they could get the job done. They found me a great carrier who was very punctual and provided very timely updates. They were also easily reachable by text for updates. Ultimately, pickup and dropoff went without a hitch (seller and buyer/myself both agreed) and I was very satisfied with the services. I used an enclosed shipping method. I highly recommend American Auto Shipping.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Alex for the vey thorough review. This is what our customers can expect with American Auto Shipping!

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    Delivery & Shipping

    Reviewed Nov. 11, 2021

    I had my 84 Suburban shipped, it was only a few days and I was informed it was picked up and a few short days later it had already been delivered. I definitely will use American Auto Shipping again!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Aaron for the 5 star review. We are glad you got your Suburban quickly.

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 11, 2021

    I was pleased with the pricing which was very competitive compared to other carriers. The process was hassle free. My vehicle was picked up the next day and came in 5 days later as promised from cross country. The delivering agent was professional. Finally, the car wash reimbursement is a nice courtesy. I was very pleased with American Auto and will definitely recommend to friends...And I'll use you all in the future!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Trevor for the 5 star review! Returning customers always get $50 less then the website says!

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    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed Nov. 10, 2021

    We went with American Auto Shipping not knowing they do not ship the vehicles themselves but use contracted shipping Companies. We had an issue with our payment being taken out twice due to a computer error which was corrected in a timely manner after a few phone calls. The shipping schedule was within our time frame and we were given plenty of time to make sure everything was ready. If you need a shipping company that can find a good shipper for you then this is the company to use.

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    Verified purchase

    Reviewed Nov. 10, 2021

    This was such an amazingly easy experience. To transport 2 cars across country was made easier. The quality of service and timeliness was outstanding. I would highly recommend this company and those that work there.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Michelle for the 5 star review. We have steep discounts for two car shipments Call us today for a quote!

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    Punctuality & SpeedDelivery & Shipping

    Reviewed Nov. 10, 2021

    I bought a car for my future wife, the car was hard to find in stock due the supply chain backlog. I found one in stock in Boston and I live in Texas. The wedding was in week and half and I worried it wasn't going to get here in time. American Auto Shipping made sure it got here in 5 days, enough time to surprise my wife.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Allan for the 5 star review! Let us help you ship your special car too!

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    Delivery & Shipping

    Reviewed Nov. 10, 2021

    I needed to ship a car from Colorado to Florida. American Auto Shipping gives you a binding quote. They assigned me to a carrier and emailed me their contact information. The carrier contacted me regarding pickup and delivery. I was very satisfied with the service provided by American Auto Shipping.

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    American Auto Shipping
    Response from American Auto Shipping

    Thanks Linda! It is true. We like to keep it easy as moving is a stressful time.

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    Customer ServicePriceStaff

    Reviewed Nov. 8, 2021

    I would definitely use this service again. Good response time and the transport driver was letting me know where he was on his trip as he was getting closer to the delivery date. Call center was also responsive to my questions and reassured me about pricing and estimated dates of pick up and delivery.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Jared for taking the time to do this wonderful and thoughtful review!

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    StaffDelivery & Shipping

    Reviewed Nov. 3, 2021

    I had my car shipped with American Auto Shipping and had a great experience. Their process was simple and easy. I had an issue with timing but the driver provided outstanding service and took care of me. Highly recommended.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - Thanks so much, John! We're glad to hear that everything went well and we appreciate your recommendation and look forward to hearing from you again!

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    StaffDelivery & Shipping

    Reviewed Nov. 2, 2021

    We were absolutely thrilled with the excellent service we received from booking to vehicle pick up to vehicle delivery. John was our driver from Pabiko Inc and he was top shelf!!!! We highly recommend American Auto Shipping and Pabiko Inc Carrier, to anyone who has auto shipping needs and want to feel secure.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you John for the 5 star review! After 22 years we know the good carriers and they know us!

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    Staff

    Reviewed Oct. 28, 2021

    A relative recommended this company. I relocated from Germany to Baton Rouge, Louisiana. The Army shipped my car to Dallas, TX. I called AAS and spoke with Jasmine. She provided so much clarity and detail on the process. All the stress and anxiety I was experiencing about how to get my vehicle immediately stopped when speaking with her. I wish every company I interacted with had a JASMINE!!! I will recommend this company to anyone who needs to relocate a vehicle & I will definitely be calling again when I move. Thank you so much AAS!

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thanks so much, Patricia! It was our pleasure to help you transport your vehicle. Thank you for choosing American Auto Shipping and thank you so much for your recommendation!

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    Delivery & Shipping

    Reviewed Oct. 26, 2021

    Better than I expected!! I would use again. On-time delivery to my driveway with no problems at all. My trucker, Dave (Hansen Auto Relocation) did an excellent job and kept me well informed each day of the route. Top Rated, A+++.

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    American Auto Shipping
    Response from American Auto Shipping

    Thanks Timothy! Call us now and we will make it easy for you too!

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    Punctuality & SpeedDelivery & Shipping

    Reviewed Oct. 25, 2021

    We were so pleased with how efficient and timely our experience with American Auto Shipping turned out. Our 82 yr old uncle wanted to get his treasured 1987 Mercedes back home to Pennsylvania after selling his winter home in Las Vegas. Arrangements could not have been simpler with the 24/7 service that American Auto Shipping provides. Pick up was on time and the car arrived in Pennsylvania a day sooner than was quoted. Rates were reasonable. We would recommend American Auto to anyone that needs a car transported.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Julie. We are one of the rare companies that can pick up your vehicle within 24 weekday hours.

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    Staff

    Reviewed Oct. 25, 2021

    Jasmine is great as always. I cannot say enough about her professionalism and personality. She is the sole reason I came back to American Auto Shipping. The truck driver this time was great too, personable and thorough.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Gavin. Jasmine is available Monday thru Friday 7 to 3 pm Pacific time. Please phone us now and ask for Jasmine.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 25, 2021

    Honestly they were the best part of our whole move, I wish they had taken care of all our other household items. Our whole experience was fast and easy. Our Jeep arrived twice as fast as we thought it would, with no problems at all. All communication was smooth, and price was very reasonable. The drivers were polite, courteous, and friendly. I would definitely recommend them to anyone!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Heather for the 5 star review. Moving can be a stressful time. Let us take care of your vehicles!

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    Punctuality & SpeedStaff

    Reviewed Oct. 22, 2021

    The entire process was excellent. Our Driver was very professional and on time. He explained the entire process and delivered the car perfectly across country on time. I would use them again in a heartbeat.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Mark for the 5 star review. We know the good trucks and they know us!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 21, 2021

    Great services. Always answered when I called. Updates were very prompt. Driver communicated well. Cheaper rates than most of the other companies I got quotes for. The expedited pick up time really helped greatly with the move.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Andre for the 5 star review. We can provide fast pickup for those who need it!

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    Reviewed Oct. 18, 2021

    This was the very first time I ever shipped a car. Jasmine helped me and made sure it was a positive and seamless experience. I will always use your company as I was so thrilled and delighted with Jasmine and her attention to detail. I am a very happy customer because of Jasmine… Sincerely, Gay **.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Gay for the 5 star review! Call Jasmine now for 5 star service!

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    Customer ServiceStaff

    Reviewed Oct. 18, 2021

    The male agent who helped me was friendly, knowledgeable and efficient. The transporter was excellent. The only downside was it took 3 calls to get an agent to respond. After I concluded my order a second agent called and now hounding me to complete a review! Also supposed to get a $20 credit for car wash but none available in my area.

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    Customer ServicePriceDelivery & Shipping

    Reviewed Oct. 18, 2021

    This company made shipping our car so easy! The guys who took our contract were so incredibly nice and very professional. They took a detailed report of the car before and after delivery, and we got a phone call making sure everything was in order after the delivery as well. The price seemed very reasonable as well, highly recommend this company!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Taylor for the 5 star review! We are glad you were pleased with our service!

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    PriceDelivery & Shipping

    Reviewed Oct. 18, 2021

    American Auto Shipping had the best price I could find and were easy to work with. They had a truck assigned with in a couple days and we had no problems with the pickup or delivery. I would definitely recommend them to anyone looking for cross country delivery of a vehicle.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Jesse! We have specialized in classic cars for 22 years now!

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    Punctuality & SpeedStaff

    Reviewed Oct. 18, 2021

    I had a car transported from Florida to Michigan. It's always nice to talk to a person rather than leave a message. The booking process was easy, I was notified with the progress of the car and they did it in a timely, efficient manner. Highly recommend!

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thank you very much, Kathleen! We're glad to hear that everything went well and was easy and we appreciate your recommendation!

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    Customer ServicePriceStaff

    Reviewed Oct. 17, 2021

    Very efficient and professional. Telephone contacts were professional and pleasant. Process was as promised. Costs were fair and as advertised. Kirshawna was particularly outstanding, concerned and a true representative of the overall great quality of my experience. Thank you.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - Thanks, William! We're glad to hear everything went well and thank you so much for your kind review!

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 16, 2021

    I hired American Auto Shipping to transport an older vehicle that I had purchased online, sight unseen. The car had to be picked up in California, and delivered to North Carolina. I had spoken to other transport companies, but AAS was the only one that gave me a firm price on the cost, and told me that it would not change. They also quoted a timely delivery and communicated every step of the way. The car actually arrived ahead of schedule, and the driver was very courteous. The entire process was very seamless, and I would definitely recommend this company, 5 stars!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Chester for the 5 star review! Call us to get your final binding quote today!

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    Customer ServiceDelivery & Shipping

    Reviewed Oct. 15, 2021

    Lex was awesome, kept in contact by telephone letting me know when he would pickup my mustang, when he arrived Lex was very careful loading my car. Lex told me when it would be delivered. Lex delivered my 65 Ford Mustang in the exact condition he picked it up in. I would recommend Lex for delivery of anyone's car!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Pascal for the 5 star review. Contact us 7 days a week so we can schedule your driver too!

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    PriceStaffDelivery & Shipping

    Reviewed Oct. 15, 2021

    I had never shipped a car before, and after nearly a month of researching companies with some really scary reviews or prices changing and bad deliveries, seeking quotes, and even getting attitude from other companies, I am SO thankful I found American Auto Shipping. Of all the places I contacted, they were the only ones to give me a final price the day I asked for a quote. At that point that was enough for me to go with them. I requested a quote on 9/22/21, accepted the quote 9/23/21, and they found a driver and my car was picked up in Michigan on 9/27/21 and dropped off in perfect condition in North Carolina on 9/28/21. Everything went better than I could've imagined! I don't know for sure the next time I'll ever ship a vehicle, but I do know for sure who I will contact to ship it for me!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you for the 5 star review Samuel. We make it easy and we are open 7 days a week. Please phone us for your final price too!

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    StaffDelivery & Shipping

    Reviewed Oct. 13, 2021

    I worked with Anthony for the shipment and it was a great experience starting from getting the quote to getting my vehicle. He helped me explain the process. Was professional. And also answered all my questions. Driver was very friendly and accommodating with timing of pick up and delivery. I highly recommend their services.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Anthony - Thanks so much, Fnu! It was our pleasure to help you ship your vehicle and we hope to hear from you again, and thank you very much for your recommendation!

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    Staff

    Reviewed Oct. 13, 2021

    The stress of moving is already stressful enough and when I found American Auto Shipping and spoke to Rachel, she put my anxiety to ease. Rachel explained the process And timeline on everything. She made it so simple and hassle free. AAS also has the best rates!! Flat fee and gives you a free car wash! My vehicle arrived safe and sound. Thank you!!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you May for the 5 star review. We do have the best rates and they come from binding price quotes!

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 12, 2021

    Car was picked up and delivered in the promised time frame. The driver was in contact about pick up and delivery. The driver was exceptionally helpful and nice. The whole process was a good experience.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thanks, JoAnne! We're glad to hear that everything went well and that the process was smooth. We hope to hear from you again should you have more vehicles to ship in the future!

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 9, 2021

    The auto transport business is unpredictable but Rachel will take great care of you from start to finish. Within the first day she called me back to set up pick-up time and in less than 1 week the car was delivered to South Florida 1300 miles away. Thanks again Rachel.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Stefan. Rachel really knows how to take care of our customers.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 9, 2021

    Everyone I dealt with was very friendly and helpful. I price shopped around and found that American Auto Shipping was the cheapest. My car was delivered in less time than I was expecting, as well, which was a pleasant surprise.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you for the 5 star review. Our pricing tool almost always gives you the cheapest binding price to ship your vehicle!

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    Customer ServiceStaff

    Reviewed Oct. 8, 2021

    There was a little confusion once the contractor got involved, but the American Auto part of it was great. The driver called me and kept me updated and got here. He unloaded and I gave him a tip and bought dinner for him.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 7, 2021

    It’s safe to say that the easiest part of our cross-country move was choosing American Auto Shipping. They were able to meet our schedule requirements and were very responsive with their customer service. They scheduled the pickup quickly, and delivered our two vehicles securely and at a competitive price. I would highly recommend American auto shipping to anyone.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Tim for the recommendation. Moving is a stressful time. Give us a call, we can arrange your vehicle shipping in less than 5 minutes!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 7, 2021

    Rachel was professional and knowledgeable from the beginning. She made the process stress free and delivered on every commitment she made - exceptional service. The driver (Mike) was very prompt and friendly. He arrived for pickup exactly when he said he would and was proactive in his communication up until delivery. I will happily and without hesitation, recommend American Auto Shipping and Rachel. Thank you!!!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Christopher for the 5 star review! We are open 7 days a week to assist folks in shipping their vehicles!

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    Punctuality & SpeedDelivery & Shipping

    Reviewed Oct. 7, 2021

    Hi, My car shipping process with American Auto Shipping was great. My car was dispatched the same day for pick up! Car was delivered in same condition and on time. Thanks Anthony for making this process seamless.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thanks so much, Andrea! We're glad to hear that everything was fast and went well and we hope to hear from you again if you have any other vehicles to transport!

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 7, 2021

    I'm very happy with the service I received compared to the other Auto Ship Transports I Inquired with. The Quote was exactly as they stated & in less than 5 days, my vehicle was scheduled. Service was wonderful. I contacted the driver & he kept me up to date on my shipping time/date. My vehicle also arrived a day earlier than estimated time. Wonderful service. Thank you.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - We're glad to hear everything went well, Mai! Thanks for choosing American Auto Shipping and we hope to hear from you again should you have vehicles to transport in the future!

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    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 6, 2021

    From the beginning Jasmine was fantastic, quotes were spot on and timely. Delivery was faster than expected; all around great service & follow through. I would highly recommend & use American Auto Shipping for future needs.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thank you so much, Ann! We're glad to hear everything went well with your shipment and we look forward to helping you ship more vehicles in the future if you need them!

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    Customer ServiceStaff

    Reviewed Oct. 6, 2021

    Anthony has made this move as smooth as possible! His customer service is excellent and some of the best I’ve ever had the pleasure of speaking to, he is very friendly and personable! He handles his work with the utmost professionalism and makes sure that you are satisfied with the service you are receiving. I will definitely use this service in the future if needed and recommended to anyone that needs their car shipped.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Anthony - We're so glad to hear that, Mahad! Thank you so much for your kind review, we're so glad to hear that everything was superb and we thank you very much for the recommendation as well. We hope to hear from you again should you have other vehicles to ship in the future!

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    Customer ServiceDelivery & Shipping

    Reviewed Oct. 6, 2021

    From beginning at the initial phone call to delivery our experience was amazing. All questions answered and everyone made us feel at ease with the process. We will definitely use the service again. Job well done!

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - Thank you so much, Claire! It truly was our pleasure to help you transport your vehicle. We're glad the process was easy and we hope to hear from you again!

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 6, 2021

    Hi, overall, I experienced issues with this company. Initially, I was upset because I paid an extra $200 to get my car picked up earlier, but it ended up being a waste of $200. It was really the third party company that did an amazing job! The third party driver worked with me to get my car to my destination in ONE day! The third party company driver went over and beyond because this company (American Auto Shipping) did not dispatch him my car order/pickup; in other words, he had no idea that he was supposed to pick up my car. Even with that hiccup, though, he did an amazing job! American Auto Shipping? Yeaaaa, not soo much ...but they did connect me to the third party company, though, so I guess that counts. Overall, however, it was an okay experience; my car got to where it needed to go, and quickly.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 4, 2021

    We found American Auto Shipping company online and they provided us with the most competitive quote. We booked their services right away and have been very pleased with their quality of their work. Terry, our delivery driver, was professional, timely, communicative and pleasant to deal with. He picked up and delivered our vehicle earlier than expected. No issues upon return. Very satisfied and will use American Auto Shipping again!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Oxana! We are open 7 days a week to help anyone ship their vehicles!

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 4, 2021

    Car was delivered fast and secure, I'm very happy, Rachel from American Auto Shipping was professional and follow up with the order and she made sure we had whatever she need. Truck driver was very clean and responsible.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Miguel for the 5 start review. Rachel works Monday thru Friday in our Las Vegas office!

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 4, 2021

    I waited longer than expected for a transport. But I’m patient - didn’t need my car right away. When they contacted me, I got my vehicle within 4 days - Detroit to Los Angeles. Communication was great the whole time. Lastly, they reimbursed for a car wash!

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    Customer ServiceStaffDelivery & Shipping

    Reviewed Oct. 4, 2021

    Had great experience with American Auto Shipping. Great customer service, was told my car will likely be picked up in 5 days but it was picked up within 4 days and delivered in delivered in 5 days. People I communicated with were always available, knowledgeable and personable. I would only add that I believe that about 30% of the total shipping costs was a broker fee which I feel is little high but could be industry norm. Overall great experience. I'd do business with them again.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - We're so glad to hear that everything went well, Ali! Thanks so much for choosing American Auto Shipping and we hope to hear from you again if you have other cars to ship in the future!

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    Customer ServiceStaffDelivery & Shipping

    Reviewed Sept. 29, 2021

    American Auto Shipping made the transport of my BMW very easy for me with no problems whatsoever. Anthony handled the entire process in an exceptional and professional manner. He arranged for my car to be shipped by Millie's Boys Hauling who did an outstanding job of picking up and delivering the car to my daughter. Mike, the driver, a man of honesty and integrity is to be commended for his professionalism and customer service during this job. I highly recommend American Auto Shipping to anyone shipping a vehicle!!!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Larry for the wonderful review. Please contact Anthony from 9 to 5 pm pacific time for the same experience!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 29, 2021

    American Auto gave me a good quote. It was 100% accurate and very competitive. But it was hard to get ahold of them directly. There were some telephone numbers online but it wouldn't work. But once I finally got ahold of the person who set everything up, it was quite helpful. The shipping was remarkably quick. I used them for two different shipments. One of them was three days from Seattle to Arkansas, and the other one was about five days. In both cases, they contacted me within 24 hours of them arriving, told me when they were going to be here. It was very quick and painless. They were in and out without any hassle. The vehicle was delivered with no issues or scratches. It was great.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thanks for your review, John! We're glad to hear that everything went well and we're glad to hear it was great!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 29, 2021

    Had car shipped from Montana to Long Island. Arrived in exact same condition. Owner/operator was very nice and professional. He even drove the car to my house since it would’ve been impossible to get his rig there. 4 out of 5 stars only because I was contacted by the carrier before getting notified by the broker that I had a carrier. Had to call to verify. Also had effectively no notice since carrier was only an hour away. Unable to accommodate such short notice, carrier agreed to wait almost all day. It was never my intention to make a carrier wait so we did our best to get him out of there ASAP. After car was loaded, it arrived way sooner than expected. It all worked out in end and overall I am very pleased. I was even given a Veteran discount. Would highly recommend.

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    PricePunctuality & Speed

    Reviewed Sept. 28, 2021

    So satisfied with my car transport. My new car was delivered 2 days early and on my birthday! And the cost was less expensive than other transports. Extremely happy with my service and would definitely use them in the future... First ones to call for sure! (Transport was from Texas to Washington state, pick up was Friday and delivery the following Friday.) Thank you again. Diana K

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Diana! Our pricing tool usually gets you the cheapest cost to ship your vehicle!

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    Staff

    Reviewed Sept. 28, 2021

    Everything exceeded my expectations! This was the 1st time using a transport company and I would definitely use again. The staff was always nice and helpful and my vehicle got here faster than anticipated. Thank you again!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you for the 5 star review Janice. We are so happy we exceeded your expectations!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 28, 2021

    I have heard horror stories about shipping cars across the country. I researched and looked at the top rated car transport companies. I received estimates from three companies and I selected American Auto Shipping. I was very pleased with the excellent customer service that Rachel provided. The communication between Rachel and myself and my driver, Rex, was wonderful. The car shipped and arrived in an impressive amount of time. I would highly recommend this company to anyone looking to ship their car.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you for the nice review! You can reach Rachel 6 am to 2 pm pacific time!

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    Customer ServiceDelivery & Shipping

    Reviewed Sept. 27, 2021

    I chose American Auto Shipping because of the guaranteed quote price. I didn't want to be haggling or have my price change during the course of the shipping process. My car was picked up within the 5 day window and delivered 2 days quicker than expected! Customer service was helpful in answering my questions and making changes to my account when needed. My brother is moving across the country in a few months and I will definitely recommend AAS to him for his car shipping needs!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Molly for the 5 star review. We found our customers want to know upfront when they hire us, exactly how much it will be to ship their car with no surprises later, so that is our business model!

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    Customer ServicePriceDelivery & Shipping

    Reviewed Sept. 27, 2021

    I received a quote instantly and was able to have everything scheduled over the phone with relative ease. There was a miscommunication on the pick up date, and both American Auto Shipping and their carrier were flexible to meet my needs. Would recommend them to family and will use them next time I need a similar service.

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 25, 2021

    The experience with American Auto Shipping was fantastic. They allowed me to change the pickup date multiple times and when they pick up the vehicle they were on time and totally professional. Even though I had the vehicles transported to a difficult location, the driver was able to bring my vehicles directly to my new home and left them in perfect condition. The office staff were courteous, kind, and worked with me throughout the entire experience. Again A1.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you for the 5 star review Jeff! We know moving is a stressful time so we never charge to reschedule the pickup dates!

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    Staff

    Reviewed Sept. 25, 2021

    I just wanted to drop a note and say how happy I am with the service I received from this company as well as the shipper Cam. He made me feel really comfortable when taking possession of the vehicle. He designated a central place to meet, he took pictures of the car before loading, and gave me an estimate of arrival. He beat that estimate by two days also. He delivered without a scratch and without any incidents. Very happy with this transaction.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Christopher for taking the time to give this review so others can know what to expect!

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    PricePunctuality & Speed

    Reviewed Sept. 24, 2021

    Very punctual. Transporter communicated very effectively and honestly. Car was dropped off with no damages. VERY PERSONABLE. An overall great experience at a very affordable cost. Much appreciated!!! Thank you!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Darius for the opportunity!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 24, 2021

    American Auto Shipping got my truck in time. They answered all the texts and emails that I sent to track the car. The only thing that I didn't get yet is the re-pay of the carwash. But they've been doing a good job. I will recommend people to go with this company.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Ali. We give a free car wash reimbursement for every vehicle we ship. We pay it fast. You should receive it within 5 days!

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    Price

    Reviewed Sept. 23, 2021

    No frills. No argumentative gimmicks. No high-pressure sales tactics, nor harassment for taking my time.. These folks were straightforward and clear. My car was picked up when promised; at the price agreed; and, delivered faster than expected. Not a scratch. Wonderful, despite all my fears and misgivings about the transport industry.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Joe. We learned our customers want to know upfront when they hire us exactly how much it will cost to ship their car with no hidden fees or surprises later so that is our business model!

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    Punctuality & SpeedStaff

    Reviewed Sept. 23, 2021

    This is my second time using American Auto Shipping. The rates are reasonable, the drivers are reliable and timely, and my car was delivered without any issues. Jasmine was a pleasure to deal with and she did an excellent job meeting my scheduling needs. My window for pickup was small and Jasmine worked to get me scheduled on time and within budget; she even was cheerful when I needed help clarifying the pickup process. Well done Jasmine!

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Alison! We are glad you got your car ontime.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2021

    Jasmine assisted with setting up the referenced shipment of a Polaris RZR off road vehicle. Jasmine was answered all my questions and had a very positive attitude. It was a pleasure dealing with Jasmine and everything was handled on a professional manner. Thank you.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thank you Chris for being such a great customer to work with and trusting us to ship your vehicle! Look forward to working with you again in the future.

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    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Sept. 23, 2021

    Everybody at American Auto Shipping was fantastic. I dealt primarily with Rachel. She gave me a quote right over the phone and I was able to book my order right then and there. They only took two days to get my car picked up, it was delivered on time, and I even got a reimbursement for getting it washed. Would definitely use again!

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thank you, Jared! It was our pleasure to ship your vehicle and we hope to hear from you again should you have more to transport in the future!

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    PriceDelivery & Shipping

    Reviewed Sept. 23, 2021

    Someone referred American Auto Shipping to me and the price was the best I've seen. They had to speak to my dad because I was already here in California. Then the car came a little earlier than I anticipated. Everything went smoothly.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Talena for the 5 star review! We are open late 7 days a week to assist you!

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    Reviewed Sept. 22, 2021

    First time I have used a shipping company. Rachel was very helpful and vehicle arrived in excellent condition. I recommend this company to everyone. It took a little longer than I expected but with the shortage of new vehicles, used ones are in high demand and the shippers are really overloaded moving used vehicles across the nation.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thanks so much, Jimmy! We're glad to hear everything went well and we appreciate very much your recommendation! We are glad to hear you were satisfied and we hope to hear from you again in the future!

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    Staff

    Reviewed Sept. 17, 2021

    I have shipped multiple cars. I called my number one guy first of course then got on the Internet to do some price shopping and they came in at the cheapest. They had great service. Highly recommend them.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - We're so glad to hear that your shipment was great, Joseph! Thank you so much for the recommendation!

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    Customer Service

    Reviewed Sept. 17, 2021

    I didn’t know my first delivery window had passed until I initiated a call and they told me I needed to make a new decision for what to do. After that, they were very helpful to get the car rescheduled for a new window.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - Thank you for your review, Tom. We're sorry for any confusion on our end in regards to your services but we're glad to hear everything worked out and we hope to hear from you again should you have more vehicles to ship in the future.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 17, 2021

    American Auto Shipping was prompt on responding and walked me through the entire process. Whenever I called them, they were helpful. The pickup went fine but for the delivery, there was slight confusion from the driver’s end. They were expecting a different amount in cash to be given to them than what was in the quote. That communication was later resolved by their agent when they reached out to American Auto Shipping. That was a minor hiccup but it was resolved fairly quickly. The driver had me signed off and their delivery was closed. I've already recommended American Auto Shipping to a friend of mine and she has already taken up the service. I hope she has a good experience as well.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - Thank you very much for your review, Vaibhav. We're sorry for any hiccups at delivery but we're glad to hear that they were resolved, and we thank you very much for your recommendation!

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    Reviewed Sept. 16, 2021

    I did the setup online, mostly, then I had a phone call with American Auto Shipping after. They had me booked up within 24 hours and had the truck with a transporter within 36 hours. They kept me informed. It was mostly through email, but I talked to them over the phone as well. Everything was good with them and my experience was easy.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Dale for the 5 star review. We strive for 5 star service for every customer!

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    Reviewed Sept. 15, 2021

    I paid extra for priority and they got my car delivered in two days. It was a good experience.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you Anita for the 5 star review! We do offer a priority pickup option for quick pickup. Details are on our homepage about halfway down under Different Levels of Car Transport Service.

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    PriceStaff

    Reviewed Sept. 14, 2021

    They answered all the questions I needed. But I had to get the quote three times before they finally decided to pull the trigger and ship it. But based on the last quote we were given, it was fine. The driver was good. He had the big truck, so we had eight vehicles on it.

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    American Auto Shipping
    Response from American Auto Shipping

    Thank you for the 5 start review Brett! We are open 7 days a week to assist you!

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 9, 2021

    The car was supposed to be delivered to my son's base on a Thursday. He is in Bremerton and he met the guy at the storage yard three days earlier. The guy called me when he got there, and my son met him there and got the car early. However, it was dirty. American Auto Shipping said they would reimburse for the car wash 'cause my son got it washed. I sent the receipt the next day and I haven’t received the money back. Other than that, I had no problem with them.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thank you for your kind review, Christopher! We do offer car wash reimbursements and we will dig into this right away to ensure you get your much-earned car wash rebate.

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    Staff

    Reviewed Sept. 8, 2021

    My friend had used American Auto Shipping before and I went with her recommendation. They answered all my questions and had the transport set up within a couple days. The truck driver was accommodating. He got it there faster than I thought. He couldn't bring it in to Sea-Tac, so I reverted to a close by parking lot, and he was there waiting for me. I also liked that they gave a free carwash. It was good service overall.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - We're glad to hear that everything went well with your shipment, Aman! Thank you for choosing American Auto Shipping and we hope to hear from you again should you have more vehicles to ship in the future!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 7, 2021

    I made the reservation, most of it, online. I did have a couple of questions, tried calling American Auto Shipping, and left a voicemail. I don't think they ever called me back which I wasn't happy about but when I didn't hear back from them in 24 hours, I sent an email. The email got answered within 24 hours. The quote was right on. Compared to other services, it was kind of in the middle.

    The delivery was to another state. They picked the car up in California and that was great. The gentleman that was driving the truck was very polite and knowledgeable. We watched him load it, and he was joking around with us. We had a good time. On the other end, everything was perfect. I had my granddaughter find a location that would be easy for the driver to get to and he met her there. While he was delivering the car, she FaceTimed us and showed us the car. Everything was fine and we could hear the driver in the background. He said, “Hi, grandma,” because he remembered that we were the grandparents, and was cordial to my wife. I would call him up again if I needed to ship a car.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - We're glad to hear that everything went well, Douglas! Thank you so much for your review and we look forward to hearing from you again should you have more vehicles to ship!

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    Punctuality & Speed

    Reviewed Sept. 6, 2021

    American Auto Shipping had a mid-range pricing. The young gentleman who picked it up was also the gentleman who delivered. He called me and told me when he estimated he would be here. I met him down around the block because of the location where he could pull in and unload the car. I got the car and everything was fine. The only thing that was difficult was I didn't know exactly when they were coming to pick up the car. But I was in contact with them and they did pick up the car within the timeframe that they said they would.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - Thank you, Charlene! We are glad to hear that everything went well and that you were satisfied with our price and services.

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    PriceStaff

    Reviewed Sept. 5, 2021

    I talked to a bunch of other shippers and the price and services at American Auto Shipping were what I was looking for. They had a fixed price so that was what they had promised starting off. The driver was professional but the way the pick-up was handled wasn't nice. They were supposed to give me at least 12 to 24-hour notice and schedule a pick-up near me. They gave me a 4-hour notice and asked me to drive 30 minutes out of town during rush hour to get the vehicle to the delivery point. That was annoying. Other than that, that was handled properly.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 4, 2021

    American Auto Shipping answered the phone and told me what the price was going to be. The price was fair. I thought it was gonna be $1 a mile but it ended up being cheaper than that. I talked to the driver two or three days before he was ready. They said 82% of the time they got done within five days. The driver had some truck problems and this was the sixth day when he called and said he would pick up on the seventh which turned into the eighth. But he was a nice guy, got there when he was supposed to, loaded it up, and took five days to get from Idaho to Houston. I picked a service that I wasn't worried about how long it's going to take to get here. The vehicle got here, unloaded fine, and there was no damage. Everything was the way it was supposed to be.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Kirshawna - Thanks so much, Cody! We apologize for any difficulties with the carrier but we're glad to hear that everything went well once your vehicle was picked up and we hope to hear from you again in the future!

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    Customer ServicePriceStaff

    Reviewed Sept. 3, 2021

    I found three transport companies that seemed to have high ratings. I called each and talked with them, and what American Auto Shipping does is by far the best. I liked everything I heard. There were no mysteries to it. The reps were top-notch. I was happier with them and the amount of info they were able to give me compared to the other options. I asked them about what kind of coverage to expect, what the cost would be and what the options were for transport (covered versus uncovered). They were straightforward and easy to understand, and I liked the person I talked with. They laid out the relationship they have with their drivers, who they work with and why. That all made sense too.

    During the delivery, I got a text message that they were getting close. I even got a phone call from the driver. A pleasant surprise was that he got there before he said he was able to. I’m staying in a condo so he wasn't able to get right into the place to drop it off. We picked a spot close by where he would park and we would do the pickup. I walked 500 feet from my condo, he backed the car out of the truck and we did the handoff. Everything looks great. I walked around it, took photos, and so did the delivery driver. I would totally go with American Auto Shipping again. I feel very good about the money I spent. It cost exactly what they quoted and I got what I expected.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Jasmine - Thanks so much, John! We appreciate your feedback and we're glad to hear that everything went well with your shipment. We hope to hear from you again should you have more vehicles to ship!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 2, 2021

    American Auto Shipping had decent prices and their customer service was good. The driver did a really good job and I appreciate him a lot. However, they did not meet my timeframe as they couldn't find a carrier for my vehicle. That was a little frustrating but it was only a couple days late, so it wasn't too big of a deal.

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    Punctuality & SpeedStaff

    Reviewed July 21, 2021

    My vehicle was picked up about 5pm on Saturday from Illinois and by 3pm on Sunday the driver texted me that he could deliver by 9pm at my house in Sugar Land TX. Did I mention I contacted them at 8am on Saturday? Yeah! That's how smooth, quick and reliable they are. Thank you guys, the driver was amazing, my vehicle is parked outside, no scratch.

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    American Auto Shipping
    Response from American Auto Shipping

    Call Rachel - Thank you so much, Williams! It was our pleasure to help you ship your vehicle and we hope to hear from you again!

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    American Auto Shipping Company Information

    Company Name:
    American Auto Shipping
    Company Type:
    Private
    Year Founded:
    1999
    Address:
    3283 E Warm Springs Rd. STE 100
    City:
    Las Vegas
    State/Province:
    NV
    Postal Code:
    89120
    Country:
    United States
    Website:
    www.americanautoshipping.com