FutureAdvisor Reviews

I opened a Future Advisor premium account in June 2016 with the understanding that I will be able to decide on the investments they make with my money. Based on their advice, I opened an account with Fidelity Investment under the management of FutureAdvisor. It was mentioned that I can make a choice of any 3 out of the 4 investment options offered to me. Ever since I made my investment, FutureAdvisor refused to even discuss my portfolio. The portfolio started to degrow and I reached out to them as similar portfolios with other advisors were growing. I wrote the following to FutureAdvisor on Nov 12, 2016: "I am concerned to see the performance of my future advisor managed account with Fidelity. I have similar amount invested with other advisors and they are all in the positive. All the investment category in Future Advisor investment is in the negative."

The customer service is prompt, informative, professional, and friendly. However one thing I would like to note is whenever I call I always have to wait for at least fifteen minutes before I am able to speak to a live representative. I would also like to add that the brand representatives are very helpful at explaining the nuances between the plans. Overall I was very satisfied with the overall absence of any additional hidden fees. This service was extremely easily to use. Not only was the online and mobile access extremely accessible and very convenient to use, the support I received over the phone was one of the most elucidating experiences with customer services I have ever experienced.

Any time they can help you through calls or chat. That's the wonderful thing and they professional or call attendees have a great knowledge too. We can do a little bit of customization but some aspects are restricted and I don't know why. Whatever, the useful and available customization is pretty good enough if you were on track. The additional fees are not too high when compared with the remaining companies. They also deduct if the customer is a kinda student and poor. No need to worry to use the app or web application. Because they are very easy even for the less educated person. Easy do the business without any support or questions.

It is an excellent and innovative service that helps you improve your quality of life and create new experiences for the future.

Very helpful. Easy to use. They make you feel very welcome. I will continue to use this service for a long time. No matter what the situation I know I’m covered. Flat rate tuition covers most program and service related costs. The following fees are charged to defray the costs of specific programs.

Very thorough service for my account. I was explained everything in layman's terms which I needed. I was always looked in the eye during conversation. Easy to customize and easy to understand what I am reading. Navigating is very easy. Advancements are perfect. Time to complete the project is quick. There were no additional fees that are even worth complaining about. Additional fees are sometimes needed especially in times of error. Ease of use was pleasant and quick. I did not need help but I was offered help often. I always knew who and what to ask if I did have a question of some sort.

The customer service experience far over exceeded the normal. Meaning that they were very helpful in my business and personal meetings. The customization options were more than expected. I was able to customize my own business portfolios and was even able to customize my own business advertising. The additional fees were well worth all of the summary costs when you think of all of the potential benefits that it can do for your company. The ease of use makes the application so easy to use. I would definitely recommend this business application to my friends and colleagues.

The customer service is awesome. They work very hard and consistent to ensure that the customers are satisfied and that their needs are met in a timely manner. The customization is very effective. You are able to get tasks done without the worries. It is also easy and definitely reliable. The additional fees may be a bit high but I guess if the service is as expected you will not notice it very much since you are getting your money worth. It is easy to use and very user-friendly. If there is any issues they are very reliable and competent to address the matter as soon as possible.

Good service, fast attention, good price, 100% recommend, not problem. Satisfied all. I could renew the service the next year in this company. Many options of customization for all. I am happy with the service offered by this company, and I highly recommend it to anyone else. Meets all the needs. It is very easy to use, and is very friendly to work with her. It offers multiple options for use. I have no complaints about ease of use.