Trustmark Warranty Reviews

I came off the warranty for my current vehicle and did some research. I found that Trustmark's issuing/backing company has been doing it for a long time. The company that Trustmark works with as far as insuring was the key in me signing up with them. Purchasing the vehicle protection plan was a good experience because 90% of it was online. Older customers might love to speak with somebody, but for me, it's perfect if I can do everything online, they tell me what I need, I fill the paperwork out, and they tell me a price that works good. It was pretty much fill-in-the-blanks and someone called back the next day. They were really helpful and friendly. They're very informative and I like the promptness when they called me back right after I purchased the policy to see if there were any questions that we had. That's good customer service.

My warranty was expired so, I wanted to have an extended auto warranty. My friend referred me to Trustmark Warranty and my purchasing experience was okay. So far, it's been good overall.

My wife and I were in the market for purchasing a used SUV and after looking for sometime, we came to realize even used SUV's aren't cheap, and when you purchase one that's over 4 or 5 years old they don't have a warranty. I searched the next for a few days and came across several warranty companies; however Trustmark prices were the best. One thing I liked about dealing with Trustmark, they didn't hassle you with phone calls trying to get you to purchase their warranty. I purchased my 1st agreement on my wife's SUV, and the process was very simple.

This company has a pre-existing clause so that they can deny a claim at their whim. I filed a claim 5 weeks after purchasing the warranty. My transmission started to slip on my (93,530 miles) VW Bug. $2900 claim denied because they just "Assumed that the transmission was already having problems because of the lack of miles that I had put on the car". I WISH I HAD THE MONEY TO SKY WRITE SOMETHING MORE ABOUT THIS RIP-OFF.

I bought a second car that's used. I needed something to back me up if something was to go wrong with the car. I got in touch with Trustmark and the rep was very nice, she told me about the whole plan and answered all the questions, everything that I could use but I had to get back with her later. She called me back and I made sure I called her back because that’s what she told me. I left her an email when I had a few little situations and I'd get a callback from them. It was a very nice experience. From what I read online and everything she had told me about the whole program as far as the car and dealing with the engine, I felt comfortable with it. It wasn’t going to hurt my pocket too bad. I’ll recommend Trustmark to others.

Trustmark had a longer extended auto warranty so I chose them. I've only been with them for a month. I don't have a lot of funds so I figured I should have insurance in case something happens to my car. I spoke to two other providers and the guys weren't as nice as the ones at Trustmark. They were really pushy and somewhat nasty. Their customer service was what moved me. When purchasing the warranty, I needed someone to call me back at a certain time of day but not consistently bothering and nagging me. The Trustmark specialist did contact me. She was really nice. She got a little personal because we lived in the same area before and so I felt comfortable with her. On the whole, the purchasing experience was easy.

Trustmark's pricing is a little bit higher but the promises are better than the others. They said if ever the car broke down, they have the rent a car policy. And if I am out of town and stay in that place for a day, they will shoulder expenses for the room. I was discussing it with my friend who told me they will go with Trustmark too if I would not have any headache, but they want to see me first if I am satisfied. I hope filing a claim will be a good experience.

When somebody buys a used car, they don't know what they're getting. It's not a matter of if something goes wrong. It's a matter of when something goes wrong. I had purchased a Chevy Equinox specifically for the purpose of taking my grandmother around because her walker won't fit in the back of her car. However, grandma's old. She doesn't go places too often so I barely drove the thing at all. In the month that I had the warranty, the transmission had issues. Because I had only driven the car not even 100 miles in the three months that I had it, Trustmark Warranty said it was a pre-existing condition and would not cover the work on the transmission. So, I had to send the car back to the finance company and I'm waiting a refund of my money from Trustmark Warranty.

I just bought my vehicle and it had a three-month warranty. I don’t trust vehicles to go out on me, and I'm not a maintenance guy, so I decided to get the warranty. I looked at Trustmark Warranty’s price and compared it to others. I also looked at the repairs that they all did and it was the same. The one thing that was different was Trustmark was the least expensive one up there and that’s the reason I chose it. And then I read some of the comments, I didn’t see too many people about repair, but I've seen plenty of remark about their finances. When I purchased the protection plan with Trustmark, they were very courteous and helpful. And if I'm not satisfied, I can stop and whatever is left, they will refund the difference. I recommend them because of the price.

I have a late model car but I wasn't planning on buying a new one anytime soon and I wanted to make sure I wasn't forced to get a new car so I thought of getting an extended warranty. Trustmark had better ratings compared to others and purchasing the plan from them was pretty easy. I went online, put in a quote and someone called me to explain everything. Then I decided to go ahead and sign up which was pretty simple. They called me on my way home from work and I was signed up before I was half-way home. The specialist I talked to was pretty straightforward. She laid out all the plan, asked if I had any questions, answered all my questions, took my information and then sent me all the paperwork.

I had a motorhome that broke down on me once. It was really expensive to get it fixed so when my Subaru started getting miles, I got a warranty from Trustmark. Their staff was very helpful, signing up was very easy, and their price was very reasonable. But I only had it a month and then I sold my Subaru. Cancelling seems to be easy as well, I'm just waiting for them to email me a form. And there was no cancellation fee because it was under 60 days.

I’m looking for a warranty for future mechanical problems and one of my friends have the Trustmark Warranty. He recommended it and I took the policy a few weeks ago. The lady explained it to me and then sent me the contract, read it and I agreed. So far, I don’t have any problems and it’s good.

My car is an old model which can go out overnight. I knew that it’s going be fixed in the future so I signed up with Trustmark. The next day, my sensor went out and I filed a claim. They denied it saying it was a pre-existing condition which they didn't tell me anything about when I signed up. But other than that, they're good and they're simply doing their job.

I needed a warranty for the vehicle I purchased. I looked at Better Business Bureau and Trustmark Warranty didn’t have any bad remarks. It was very easy to purchase a vehicle protection plan from them. The lady who I spoke with was very nice. She broke everything down for me and was able to answer whatever question I had. The specialist was also very courteous and knowledgeable. Everything that I asked, she was able to tell me exactly what was covered. Because I have a Cadillac, I needed to make sure the major components would be covered. I am glad that I went with Trustmark Warranty and I would definitely recommend them to anyone.

I looked into extended auto warranty to have something to protect my vehicle. Trustmark Warranty seemed to be the one so I signed up with them. Everything, including the specialist that I spoke with about my plan, has been good. It was a good experience overall.

In the past, I had problems with used vehicles and it was quite expensive then to fix. I know things have went up since then so I was looking at acquiring an extended warranty to protect myself and the cost for everything. Trustmark Warranty was the best business I could get into as far as what I can handle and manage myself and what would benefit me and my vehicle the best.

We didn't know we would need an extended auto warranty because when we sold the car, we were told it had 100,000 miles coverage for the drivetrain. There was 2,000 miles on the car. We told the salesman we did not want a 36,000 mile used warranty. But he said they take 10,000 miles off until we have 40,000 on the car, bumper to bumper and then still have the 100,000 mile drivetrain. My husband asked the rep again if he was positive about it and he said yes. So, we got the car and the warranty. And then, we got a letter in the mail saying our warranty is going to drop in a few days and we needed to consider a warranty company like Trustmark to extend the warranty.

Trustmark Warranty's price was lower and so I chose them. The purchasing experience was very good and so far, I haven't had any problem with the car.

We've bought a newer car and it has 77,000 miles on it. We should have an extended warranty on it and the guy where I bought the car from gave me Trustmark's number and so I called. I gave my numbers and everything off my check and they kept telling me it wasn't going through so, I sent them a check to California and I received a call saying that they still don't have the papers through and they're wondering what's going on. I told them I'd sent a check to the California address then I sent a check and talked to them. They said they got the check and I wrote $125 instead of $121.50. I told them that it's better to have a little more than not enough and I wanted to make sure it was enough to get coverage. They said they would only charge me $121.50, not $125 and that if they didn't hear from me by the end of the week, I should have my insurance.

We were considering trading our car off and getting something different. We couldn’t afford it, so we decided to keep our car and so we should have protection on it. I went online and looked at different companies and talked to them. And some of them pressured me pretty hard which made me uncomfortable. But everybody that I talked with in Trustmark was very helpful, answered all questions and I felt comfortable with them. I could trust them because they were not pressuring me at all and put out what they had to offer. I talked to my wife and we decided that we wanted to do business with Trustmark. Their product sold themselves.

I liked what Trustmark Warranty offered, and getting the warranty was short and simple. They told me what they offer and the specialists were very friendly, informational and excellent. Everything was covered and it looks like everything that I need but I would know more as I go on - what they offer, what they cover and what they don't.

I like my car and I wanted to keep it. But if something goes wrong, I don't want to spend a lot of money out from my pocket. We've researched companies and read the reviews on Trustmark and we like the payment plan that they offered. Their package was good so we signed up with them. They knew what they were talking about and the person I've talked to was very nice and informative, so my purchasing experience has been fine.

I purchased vehicles and wanted to have peace of mind, so I got the warranty from Trustmark. The rep that I talked to was really good on the phone. She took all the information including the year, the model, the make and the mileage of the car, and then recommended the options that basically corresponds to my request. She explained everything to me, and I committed to the 4-year option because the price was a lot cheaper for that. The overall price was higher but price per month was cheaper. And then she sent me a personalized thank you note with the warranty paperwork. It's a great experience overall.

I purchased my Trustmark extended warranty online and figured it out myself. It was fairly simple and easy. The only thing I didn't like is whenever I put it on there to get the free quote it didn't save. So every time I went back to it or had to go back, I had to restart over and re-enter all my information back in before I could actually buy it. Trustmark is very affordable and a better option than paying interest on getting a warranty financed through a loan.

I am very impressed by the excellent Customer Service provided by Adria ** and if this level of Customer Service continues through our future interactions, I will sing your praised to everyone I know. Looking forward to working with you in the future.

I contacted a number of warranty service suppliers. Yours was the friendliest and not pushy at all. I don't respond to high pressure and didn't need to worry about that with your rep. Thanks. I hope if I should need your services that it will be the same.

I wanted to get a basic coverage for a car I purchased very recently, so I did a lot of research online on different companies. I put out some inquiries online and they were contacting me and it was a hard sell but the others are way more expensive than Trustmark was. And when I compared what was covered and the amount of money, Trustmark made the most sense to me. So I purchased my 36,000-mile coverage plan from them. It was very easy and straightforward. I didn’t have to speak to people individually unlike with CARCHEX and a few other companies. I was able to even do it online because I was able to get things in writing before I had to send in the deposit and sign for the contract.

I had my car for a couple of years now and I needed more help with the repairs even though I didn't have maintenance issues. It's not old, but the mileage is high. I was referred by one of their customers, and even though I have a coverage, I wanted that extra coverage for peace of mind. So, I did it online. But when I went to the auto mechanic, I wasn't covered for the things that I needed.

I had a number of expenses on my car previously and it was starting to add up and I thought it would be a good idea to have an extended auto warranty. Buying a protection plan from Trustmark was super easy and very fast. Also, their specialist was very nice, personable and working with them was fine. I got the warranty on Friday and then Sunday morning, my MINI Cooper car had a check engine light come on. So I took it in to MINI, the shop that I go to and they dealt directly with Trustmark with no issues. The service has been great and I'm a pretty happy customer right now. I've already recommended Trustmark to a number of friends.

I considered a few different warranty companies and spoke with one that turned me off completely because he was very very pushy. Then I decided once more to try Trustmark. When I called and spoke with Adria who was exceptional in friendliness and knowledge and answered every question I had confidently. Right then I knew who to sign up with. Thank you and I hope all will go well should I need your services, which I believe should.

I did a research from the internet and the services that were offered by Trustmark Warranty were appealing to me. My experience purchasing the vehicle protection plan from them was good. I called in over the weekend and got someone who said they'd take my message and have someone call me back on Monday. Someone did call me back on Monday to answer all my questions. Then I spoke to someone else again who fed me information because I still wasn't sure about the plan. I called them again to ask the lady if she could help me and she walked me through the entire process on the line up to the signup. Trustmark Warranty was very thorough and patient with me and informed me of what I would be getting. So far, I'm enjoying it. Also, making payments for the warranty is on automatic withdrawal.

A friend of mine works for Trustmark Warranty and recommended that I look into it. Purchasing my vehicle protection plan from them was really easy and there were lots of communication. I really appreciated the card that I got in the mail with the handwritten note. It was very personal and that was really a nice touch. I also like the actual warranty that goes in the car. The rep was very friendly and did everything she could to suit our needs. And she even stayed after her work time just to finish my order which we did over the phone. It was a really great experience from beginning to end. It was effortless.

I have an Audi and it is a very expensive car so I decided to purchase a warranty with it. I liked Trustmark Warranty's pricing. The dealership prices are 400% more than what Trustmark is charging. The one that I had at a dealership was roughly $6,000 versus Trustmark's $2,000 to $3,000. That’s a huge difference. But I had trouble starting with the warranty. I’ve been trying to do it for a month or two but I’ve never gotten a chance to finalize the paperwork. I didn’t know that I had to do the VIN and everything. And when I talked to a representative, I thought they had to call me back to finalize it. Then, they told me the only thing I had to do is fill it out online. So I filled it out and submitted the paperwork. I got my contract number and my first payment.

My extended auto warranty ran out so I looked up reviews online and Trustmark Warranty had better reviews so I went with them. All I asked one time from their rep was if it mattered if I did my own oil change and they said it has to be a certified place. So, I bought my own oil and had a certified place install it.

It was a very easy sign up process and the price and coverage are good as well. Great experience with staff during that process too. However, when trying to make a claim for the first time from a Chevy dealer, we were told "they don't cover an issue where the cause of failure is a bolt". Well the bolt was part of both covered items that failed. I guess I should've realized there might be an issue when the dealer called on a Friday and was told everyone was in a meeting and to call back. After 3 attempts he was unable to reach anyone until Monday. Needless to say I am disappointed with them and the dealer is still shaking their head. He did tell me it was the strangest experience he has had with any warranty overall. I hope if there is a need for another claim, I won't have to wait 3 days to get denied again over the fact that a bolt that holds on a covered part comes loose or breaks off.

I purchased a vehicle for my daughter and wanted to have a warranty in case something would happen. I went online and found Trustmark Warranty and it seemed the best out of the ones I looked at. I did most of the purchasing stuff online and made a call and a lady walked me through it. Everything's been fine so far and hopefully, it will work when we need it.

The process of using Trustmark on the internet was simple. Everything went well with purchasing the protection plan, and their specialist was friendly and knowledgeable. Also, Trustmark didn't bug me, unlike the other ones who would call every day once something was done with them online.

At the beginning of the year, I purchased a 2011 vehicle that only had 44,000 miles on it. So I thought it's probably a vehicle I'm gonna keep for a few years, and so it would be wise to have an extended warranty. I called Trustmark first and asked them a few questions. They explained everything that I wanted to know. I ended up purchasing the auto warranty from them because it was a few hundred dollars less and had pretty much of the same coverages as others. And from looking at some of their reviews, it sounded like everybody was pretty happy with their service. The only thing I didn’t see much of was a lot of claim where people turned in an issue and they paid with it. And so I didn’t feel a lot of that, which I would've liked. But their terms and conditions said the policy is cancelable at any time. If you're not happy with it, they'd prorate it if you have any funds that can be refunded. So I felt like it was a no-wrong situation to try.

I purchased a 2013 model truck with 115,000 miles on it and an expired warranty. If I was going to spend $23,000 plus on a truck with that many miles, I thought it was better to buy a new warranty. I called four different providers, one of them being Chrysler. I would have liked to have the actual Chrysler Mopar warranty because it's the same one that came with the vehicle. However, the cost was ridiculous at over $5,000. The pricing for the other companies such as Endurance were at around $2500, $2600 and $2800. I came across Trustmark and saw that they had a warranty for 4 years/48,000 miles for $1600. They also allowed me to bill it to my credit card monthly. It's a very low payment so I thought it was phenomenal.

I purchased a vehicle from a dealership with 80,000 miles on it. Based on my past experience, I figured it would be in my best interest to get an extended warranty. I got a warranty from Trustmark because compared to a lot of other companies that I looked into, the services they offered were superior in terms of price and coverage. Their team was courteous, knowledgeable and easy to work with.

I wanted an extended auto warranty for my vehicle. I planned on keeping this car for at least seven or eight years and wanted to make sure that I don't end up paying an arm and a leg if something goes wrong. Then, I had shopped around, looked at a few auto warranties and the prices of Trustmark were better. However, Trustmark Warranty was worthless and my vehicle protection plan wasn't pleasant.

I was looking for a service contract for my above vehicles and contacted Trustmark. I spoke with Adria several times with questions about your contract. Adria answered all of my questions. She is a true professional. I was so impressed I purchased contracts for both of my vehicles. My co-worker Bobbee ** overhearing my conversation was so impressed she also purchased a contract for her car. Adria is a true asset to your company. I look forward doing business with Trustmark for many years to come. Thanks.

I bought a car with about 100,000 miles on it and I wanted it to get covered so I looked into getting an extended auto warranty. I called a couple of warranty providers and Trustmark's policy was better in terms of price and coverage. Still, I didn't like that when I called, there were times that I got someone who didn't know anything. They would just say that they didn't work for Trustmark or that people are out to lunch and they just picked up the phone to take a message.

A friend referred me to Trustmark Warranty and I got the warranty from them because of that and because of their price. I also figured to get one in case anything major happens. It’s better to be safe than sorry. It started off fine with them and the customer service was great. But a week later, my wife drove back and forth to work and the “Check Engine” light came on. I took the car into the shop and they told me what was wrong with it. Trustmark Warranty said they wouldn’t cover it because it was an ongoing problem. I was upset with that and it wasn’t a good experience because I didn’t know if anything was wrong with my truck. I had to get the work done and it was $1,100.

I've tried buying an extended warranty on any vehicles that I buy, if I can. I've had two prior warranties with AUL, which is affiliated with Trustmark. But when I called them and asked how I could go about getting another warranty on a third vehicle that I was purchasing, they said that they didn't do warranty retail but Trustmark does, because I was buying the vehicle from a dealer that was 300 miles from my home and he didn't do the extended warranty.

My son purchased a car and I figured he needed an extended warranty for it. Trustmark Warranty offered a good plan and I liked their pricing. Furthermore, the people there are very nice to talk to. They were very understanding with all my questions and answered these completely. I liked the way they handled things. I was trying to see what the plan covered and asked them to send me a copy, and they were very thorough and did that with no problem. They always responded to what I wanted. The extended auto warranty gives us peace of mind. Hopefully, it would be very valuable down the line.

My warranty was running out so I decided to get another one. I looked on the internet and the person I talked to from Trustmark Warranty when I purchased the protection plan was very pleasant and helpful. He was very knowledgeable and answered all questions that I had. I was mostly concerned with electrical parts and he showed me where to read that in the contract because it was electrical parts on one section then another set of parts in the other. He took me through both of them and let me read those. And one of the things I really liked was that he took his time with me and was very patient. I couldn't ask for a better experience with him.

I've always had an auto warranty and the one I had with a different company expired. That one was with the dealership and I switched to Trustmark Warranty for their fast and convenient service. I purchased my protection plan online and I have not yet filed any claim with them.

I got an auto warranty from Trustmark since the car that I just purchased didn't have a warranty with it. I've only dealt with their reps once when I got the policy and they were good, courteous, and professional.

My car was just about to roll 100,000 so I decided to acquire an auto warranty. I heard about Trustmark in a show that I listened on the radio and then I did a bit of research, and Trustmark seemed reasonable. So, I went online and filled out the form. It was an easy process.

My father had Trustmark Warranty once and he referred it to me. It was quick and easy working with their sales rep. I received the paperwork in the mail the other day and I haven’t had any problems so far.

I bought a vehicle so I shopped around for an extended auto warranty. After comparing quotes from different companies, I ended up purchasing from Trustmark because they were a couple of hundred dollars lower. I got the quote online but I purchased it over the phone. The people I spoke with were helpful. However, after I purchased it, they found out they don’t cover my vehicle that I had. So they had to cancel the policy and refund everything.

I am getting vehicle repairs done and I have extended warranty from Trustmark. They are a great company. I would recommend them to whoever is looking for a warranty program. The staff was really nice and didn't get no hassle about my repairs being fixed.

I felt like getting an extended auto warranty was a good thing to do. Most of the dealerships are a little bit more expensive so I did some research, shopped around on the internet, and found Trustmark. One of their motivating factors was that the coverage begins on day one. You don’t have to wait 30 days or 1,000 miles or whichever comes first type of thing. Also, its pricing was a little bit better. I purchased the plan online and got the information back as soon as I’ve registered for the warranty very quickly so I was very happy. I hope that I don’t have to use it but if I do, I know it’s fair. I would definitely recommend them.

The car that I have has 90,000 miles on it so I wanted to be protected for the next few years in case anything happens to it. I like Trustmark's price and payment options so I got a protection plan from them which I purchased online.

Excellent service but technician did not come when originally scheduled. Called us and rescheduled at last minute which made it very inconvenient for us. Also, service tech did not leave an invoice showing work done when he left.

Trustmark was very simple as far as everything that was laid out there. It was pretty self-explanatory and the sales person that I spoke to was really nice. She explained how it worked and answered whatever questions I had. She was very accommodating. There was no pressure at all. The other people I spoke to felt like they were trying to sell me a used car all over again. They were very rude, so I decided that Trustmark was the better company to go with. Though I'm a little concerned with filing a claim as far as how simple a process that will be, but all the reviews I read online about Trustmark are good. Everyone has had a good experience. I’m pretty optimistic that it should be a pleasant experience if I ever have to use the insurance. So far, I would recommend it.

My factory warranty was expiring, so I looked into auto warranty and went with Trustmark because the price was great. I had checked the pricing with about 10 different companies, including the manufacturer, and Trustmark's price was quite a bit lower and they covered a few things that the other warranty providers didn't. Now, I just have to see how the service will be.

I haven’t had a chance to use the services yet, but just it being completely online was amazing and the process was very seamless. I really liked that it wasn’t a lot of follow up calls that were pretty much bugging us. The forms were very easy to read through. Trustmark was the cheapest provider and there was no long waiting period to utilize the warranty. Because typically, it's a 30-day wait or 1000 miles, but Trustmark is the only one I found that doesn't have a waiting period. So far, it’s awesome.

I would have to say that Adria ** is a great agent. I had a problem, she told me she call me back with a solution and she did. Great worker. The manager she worked with was also great. You cannot beat the terms of this warranty. I have never seen anything like it. I am going to recommend it to all of my friends.

I didn't like the warranty from the dealership so I've looked up for extended warranty and Trustmark Warranty has great marks. Because of their reputation, I was prompted to go with them. I called them and got a quote. They followed up with me and did the paperwork for me. Their process was very easy. They have been phenomenal and highly recommended.

I thought it would be smart to get an extended auto warranty. Trustmark was the first one I found on the internet and they came back with a good review. My first payment with them didn’t go through with the bank account even though the money was there so I went ahead, turned around, and had it redone again through a credit card. They were so adamant about getting my payment in. Then I already had a claim in for the repair with my transmission two weeks after I got the warranty. It was a good timing. However, it was absolutely crap with the protection plan specialist. They say they were gonna cover all the parts of the warranty but then after I had an issue popped up, all of sudden now they don't cover the parts of the transmission that they said they did. They need to refund my money back because I went ahead and gave the payment like they had requested and then they denied everything to do with the claim.

I've purchased some used cars in the past and had some issues, and my brother said I needed to get an extended warranty. Trustmark's Better Business Bureau rating was very high and it seemed like it was a very easy procedure to deal with them. I spoke with Adria who was very professional, helpful, and easy to speak with. She had a genuine concern that everything go well with me and that we were doing everything step by step as needed. She valued my time and responded to any calls I had. I'm very satisfied thus far and the experience was fairly positive with one exception. I tried to log in during the evening hours to submit and purchase a plan, and I had to wait until the following morning and then reach out and call their 800 number and make it count. It might have been a browser issue, but it just didn't work on my attempt.

My previous warranty had expired so I purchased Trustmark Warranty, an extension of AUL, which I previously had. Signing up was wonderful. I felt pretty good about my exchange specifically knowing it was AUL and I knew the service I got with them so I was pretty much trusting the whole process. Their specialist was very helpful, informative and answered all the questions I needed to have answered. I noticed they were offering $100 and I made my purchase in October so I was hoping that they would be able to honor that. I've already recommended Trustmark.

It's beneficial to have extended auto warranty. I went online and there were a lot of companies that offered such but then I found out that Trustmark Warranty's parent company was AUL which I dealt with before. It was a reputable company so I figured Trustmark would be, too.

Trustmark Warranty was offered to us when we bought the car. I called four or five different companies and Trustmark was the most reasonable in terms of pricing. Everybody seems professional and I liked the fact that they were in business for a long time. Also, we were on our way back to California and I wanted somebody who was in California because we have a home there.

My friend recommended that I should get a warranty and said Trustmark was good and fast. But when Ford dealer called, nobody from Trustmark called them back. I had to call Trustmark and I got a lady over the phone who had someone to call Ford then follow up. They didn't call the Ford dealer until 48 hours later. I didn't see any value in having the vehicle protection plan. Trustmark didn't approve the service for my driveline so I had to pay out of my pocket. It was my first time to use the extended warranty and I didn't have a good experience.

I recently purchased an extended auto warranty from Trustmark Warranty and from the beginning I found their service exemplary. It was easy to purchase directly online, price was fair, coverage much more complete than competitors (no lowball entry price then a bunch of add-ons), and no pushy sales people calling you back several times. However when you call Trustmark, they are very helpful and courteous, and go above and beyond to assist you.

My car warranty was ending. I went online and saw that Trustmark Warranty seemed to be pretty affordable. And so, I decided to check into a little bit for it. I contacted them and their rep gave me some information. He was friendly and helpful.

Trustmark Warranty's extended warranty is a good offer and I already recommended two persons to get them, too. Everything is awesome on their website. One can always check real-time suggestion for which warranty is eligible for them. However, there should be one more option to log in and pay monthly payment or see the balance for convenience.

I use the warranty on my vehicle a lot, and it was expiring, so I purchased a protection plan from Trustmark. I did it online, and it was really easy. The website was very easy to navigate. I’m still making payments but it's a lot better knowing that I have a warranty.

I like to be prepared for the future so I got an extended auto warranty. With Trustmark, it was easy to do everything online. For instance, I don't have to call to someone to call me back regarding the price. Plus, I can choose everything online and do it the same day. However, Trustmark doesn't have all the brands.

I bought a vehicle. Then, I was shopping online for an extended warranty and found the price I was looking for. I purchased the protection plan online, and it's pretty easy. I returned the car and we bought another one, so, I replaced the policy with another Trustmark policy. They were nice enough to refund the premium. I'm sure the refund was written in the contract that way but I wasn't expecting it. Overall, it was a great experience.

My whole experience dealing with Trustmark was very upsetting. I got the warranty and drove down to Los Angeles. They said they wanted to void my warranty because I had Uber. I don’t drive for Uber or Lyft. I can provide documentation and everything from the companies stating that I don’t drive for them due to my driving record. Trustmark still couldn’t honor it. All of a sudden, they came out to try to do an inspection on the car ‘cause I needed a transmission replaced, and I told them I just wanted to go ahead and get the car fixed. I cancelled my whole contract and no longer do business with Trustmark.

Excellent, Excellent Excellent - Aside from the exceptional value offered by Trustmark I just had my first experience as to how terrific this company is. I had an unexpected problem with my 2004 Chevy I took the car to my mechanic & with 24 hours I got my car back fixed as Trustmark was quick, efficient, friendly & just top notch in expediting my repairs! Why go anywhere else!!

Terrible experience. My claim denied! They say no waiting period. I had an issue happen within a few weeks of paying for my warranty and it was denied and I was told because it was too soon. The dealership found another issue I was unaware of and that was denied also, a "pre-existing condition." Don't waste your money with this company! How was I to know our rear seal was leaking? No oil leaks in our garage. How often do you crawl underneath your car if you see no leaks? What a shame, I had another car to buy a warranty for also.

Trustmark Warranty was the first one that came up when I searched for an extended auto warranty. Their representative was nice and they had the best deals. But I ended up trading my vehicle for a brand new one and though they had a 30-days money back guarantee, getting the money back from them was a hassle. This has been going on for the last month and I haven't got my money back yet. I've contacted them for at least 10 times and I usually get the answering service or sometimes I will talk to this nice lady that has a direct extension. Then right now, I got a pending charge in my bank account because they were supposed to cancel everything out like they said they were, and I got charged again for this month.

My vehicle was losing its manufacturer’s warranty. I looked at five different warranty plans over a four week period and I was most impressed by Trustmark's warranty. They have a high rating from the Better Business Bureau. I was also impressed wth their whole marketing practice and that they didn’t have a big hard-sell. I didn’t have to go through a lot of garbage with the salesperson, so it covered what I wanted. We're thinking about buying one for another vehicle that we have. I would recommend them.

I was getting a car and I wanted to make sure it was protected. So when we found Trustmark online and because their pricing was really good, we got them for our auto warranty. They were good to work with so buying the plan has been very easy. I got a packet from them that was pretty straightforward.

I expect to have my car for the next four or five years so to be on the safe side, I shopped around for extended auto warranties and Trustmark Warranty had the best price for what they offered. I purchased the plan quickly and easily. Their reps were very helpful and the specialist I spoke with was able to answer any questions I had. Having extended coverage is valuable though in the claim I just filed, not everything was covered. I had taken my car into the shop to have the routine brake service done and other issues were found. Now, I'm waiting to get those fixed.

Mercedes is an expensive car so we have to have a warranty for that. We didn't have a good experience with another couple of warranty companies, so I looked into Trustmark's rating. It turns out that they had better ratings than others, so we decided to try them out. It was easy to purchase the coverage and they explained the benefits and steps in filing a claim. When we had to file one last week, the gentleman that I talked to was quick and did everything.

We needed to re-extend the warranty of our car. So I researched online, and I looked at quite a number of auto warranties, including Trustmark. I decided their product and pricing seemed to be the best deal for us. The process was pretty easy, overall, and their reps were good about explaining and answering questions. They very willingly and smoothly emailed me a copy of what the contract would be, so that I could look at what all the listed covered parts actually were in the contract. That was unlike the other companies I considered that said, "Well, you sign up and you give us your deposit, and then we send you a contract and you have 30 days to change your mind." They would recite it over the phone, but they wouldn't give me a copy of the contract in advance. But Trustmark had no issue with that and they just sent it right over.

Our manufacturer's warranty was expired, so we purchased an extended warranty from Trustmark. They don't have many complaints on ConsumerAffairs and other similar sites online. Their price was more reasonable for the number of years and miles that they gave us compared to other warranty companies, and they didn't require an inspection. It was very easy to purchase it. Their representative was very helpful and answered all my questions. He took his time and stayed with me on the phone while he talked me through it online. I'm very satisfied with my experience with them so far.

My mechanic advised me that I should get an auto warranty for the type of car that I owned and that it would be necessary in the future. Trustmark Warranty has no waiting period, their warranty was a lot cheaper and they have a lot more extensive warranty coverage. Their purchasing process was very quick and easy. I did it all in 15 minutes. I did my research and I called and asked a couple of questions. And then afterwards, I purchased on the website. I already filed a claim for my power steering that went out on my car and the process was very quick and easy. It was great to have a warranty. Also, Trustmark website was very easy to understand. One could easily navigate through their website to see what they're looking for. They have big bold letters with no fine print so they could see what was excluded and was covered on their warranty. There was no question marks and I love that. It was a great experience.

Having an extended auto warranty is value. Trustmark Warranty's BBB rating, their online reviews, what they have to offer and what is covered in their plan made me choose them. The process of buying their protection plan was easy though I haven't had the chance to use mine yet.

I just got the vehicle and the dealer warranty was very expensive but pretty basic, and didn’t cover as much equipment on the car. I went online to compare the ratings and Trustmark was ranked in the top five. I like their coverage, the online ease, and their competitive price. The representatives I've spoken to were also very helpful, which was another reason I went with them. Their process was very simple and it's very refreshing to find something that you can do without a lot of pain. I’m still within the 1000-mile, one-month period and everything’s gone fine so far. I’ve had my vehicle in, had the oil changed at the dealer so it’s been monitored appropriately for the warranty.

We have an extended warranty on our house and we even carry pet insurance, so I thought that an extended warranty for the car is a wise thing to have because it's getting older. Trustmark seemed to be the best based on the online reviews and purchasing their plan was very simple and quick. I did it all online and it was very easy to do.

I have looking for sometime to find an extended warranty company for my 2004 Chevy. After some extensive research I found Trustmark. They do not do any advertising unlike their competitors & thankfully so as the huge savings they afford their potential customers is worth it. Although I have not put the warranty to the test yet I can only hope that, that experience will be as painless and trouble free as the sign up process! P.S. being Consumer Affairs accredited only helps...

I had an extended warranty before and I'm on a fixed income, so it seemed like the thing to do. Trustmark had been in business for 26 years and I figured a company that’s been around that long was doing something right. It also seemed like their newest product is very good. They didn’t go into how to file claims but they said all those will be covered in the package that I got. I haven’t received the package but it looks like it's fairly easy. Everything was explained to me pretty clearly and it seemed like it covers all the normal things that I would think a warranty would cover. There are things I'm sure aren't covered, but I wouldn’t expect things like the brake fuse and brake pads in a normal way.

I'm buying a used car and I always like to have some assurance that in maybe six months that something major is not going to break. A lot of the warranty companies have to be at 1,000 miles and 30 days. With Trustmark, there was no waiting period. If something broke down within 30 days I'm subject to the administrator’s approval. Ali was one of the associates there and she’s very friendly and answered any questions I had. There was no pressure, no follow-up phone calls and no barrage of emails. The plan really sells itself once the fine print is read. I'd definitely recommend it to somebody.

I have a car that's not new whose warranty has expired on certain parts. I like to have all parts of my car covered, so I chose the same warranty, Trustmark since they seem to be better and better. The purchasing was very simple and easy especially when I talked Andrea. She explained the benefits and what I needed to do regarding the car. She was a very sweet person and patient as well. I had trouble trying to do so many things at one time and she helped guide me thoroughly throughout the process. She didn't display any hesitation or hurry. So far Trustmark is living up to their name - keeping the commitment and standing up to their mission, statement and promise. I'm very pleased so far. It's been a very positive experience compared to the others I've been through.

We just bought the Odyssey and we were looking for an extended warranty. And then we found Trustmark online and then we decided to go with them. Their price and that they cover immediately are the reasons why we chose them. They also have the four-year option and have extra stuff like covering GPS. It was a smooth and an easy purchasing experience. This is the best company I found.

I wanted to be able to keep the car for a few years so I bought an extended auto warranty. That would be the best way to ensure that any major things that go wrong would be covered. I thought of the best value for the dollar and with Trustmark, I got three years and 36,000 miles for a pretty reasonable price and that was the best option when I evaluated a few other places along with it. It's a company I haven't heard of before so I was a little hesitant but I read a few reviews out on the internet and they were positive about it. Other than that, it was the easiest thing in the world to apply for. I did it online and it was very straightforward. Information on what was covered as well as the different options I had and the cost for different term lengths were provided on their website.

I decided to keep my vehicle for a few more years so looked into getting an extended auto warranty from Trustmark. Chose them for their price. Did it all online and it was pretty easy.

Trustmark had the option to use a second party bank to finance the cost of having the extended warranty. And so they broke the cost for the warranty over a three year period time. Most of the other warranty companies, they require a huge down payment right off the bat before they cover you. But the only thing about Trustmark was, since they are on the west coast and if you're on the east coast, you'll have to wait till it's late in the day before they even get to start handling anything. And then they are also not open on the weekend. So you end up paying out of pocket to get your truck fixed if it breaks on the weekend.

I've had Trustmark for over a month and they seem to be the cheapest auto warranty provider with the best quality. Purchasing the plan was very easy and their rep was really nice. I gave him my credit card number and he set everything up.

I needed an extended auto warranty for my car and I've read very good reviews about Trustmark Warranty so I bought the protection plan from them. I called one of their sales representatives and it went fine. He took care of everything for me and I didn't have any issues.

I am an insurance person and I believe in warranties so I have one myself. I searched through Google, then I saw Trustmark's ad and I liked their price. Compared to others, they were offering the same coverage for less money. Their rep was very friendly, engaging, informative, and so far, I am pleased. Their rep did what she said, and she put it online for me. A few days later, I got it in the mail and got the person on note. I had a Visa card with it which was very nice but I don't know what happened with the card. I used it for a total of $23, and then it was declined from that point on.

Trustmark was a bit more inclusive over other providers so I decided to give them a try. I acquired an extended warranty from them to make sure that my car is covered. Everything went well. It was a straightforward experience.

I want to make sure that I have something that I can feel secure about my cars and my trucks. I had another insurance company before and even if I didn't use the warranty, I felt better. However, I checked everyone and Trustmark had good reviews compared to that company and the others. They are also also local in California where I live.

I just got my first car, so I desperately needed an auto warranty to help me out and walk me through the whole process. I saw some good reviews on it, so I decided to give Trustmark a call and ask for more information regarding their warranty. When I called they helped out a lot and gave me all the information I needed and explained in depth what the warranty covered. There was also a lot of information on the site itself. I liked that all I had to do was fill in a quote, and that it was affordable because I'm a college student. They get a lot of things covered for the price. So it was a pretty good experience because I'm young and new to warranties. I just got it a week ago and I haven't used it yet, but I'm satisfied with them.

I just purchased a car and a friend of mine in the auto warranty industry told me to look into getting a warranty. So, I looked on the internet, and read about it. I called several companies, but didn't like their waiting period, as well as the mileage that we should have before we could claim. On the other hand, Trustmark's rep gave me a lot of information, and clarified a lot of things that the others didn't. I had a couple of questions that she went over with me, and she made it easier to understand. I also liked Trustmark's payment plan, so I purchased from them.

I canceled my contract with Trustmark seven days after I got it. I bought a car which was a lemon and returned it. I thought the catalytic converter was covered in Trustmark's plan. I looked into my policy and it says nothing on the warranty coverage about catalytic converters. I can’t get my license renewed if I have a check engine light on, which is what the catalytic converter does. It is a major item. Also, claims submission did not go well. I filed it through the dealership. I told them I had the warranty and gave them the information. I was there when they called Trustmark. Nobody answered. Trustmark didn’t get back to me the same day and they said they would. I’m not pleased.

Representatives seem to understand their products and what is covered so they were very helpful. The warranty seems to be just what I wanted and needed and I hope they are as easy to deal with if we ever have a claim.

I just bought a vehicle and the warranty on the car was coming to an end. I was looking online at different warranty providers and I saw Trustmark Warranty. I liked the rate they had so I went with them. Their vehicle protection specialists were very knowledgeable and helpful. They walked me through the steps that I needed to do to make sure that I got the right plan and everything went smoothly. I've enjoyed my experience with Trustmark.

I'm a realtor so I use home warranties and have a lot of experience with them. But when I bought my vehicle, it was used and the amount for the warranty I was offered was outrageous (four grand). I knew that wasn’t going to work for me. This vehicle is well-kept, but I know that I'm going to have issues with it. Other than reading what the Trustmark warranty covers, one of the reasons why I chose them was the simple and easy experience when purchasing. In two or three clicks, I knew what my choices were, what they cover and the cost a month. It was also easy when I went to pay. The Trustmark representative was helpful, upbeat and positive. I feel like I could call that person at any point in time when I need help with anything. I had an excellent experience. I would recommend Trustmark to other people or to at least look at their website.

I needed to have an extended auto warranty on my car because it was so old. Trustmark Warranty's price was really good other than they offered everything that I needed to cover my car. I bought the warranty online. It was really easy and it took me five minutes. The Trustmark rep was really nice and he told me everything I needed to know. I filed a claim with Trustmark when my car needed tie rods. I love having an extended warranty. Trustmark Warranty is great. My experience with them has been fabulous and they fixed everything I needed to be fixed on the car. Unfortunately, I have to cancel with my car because I had traded him for another one. I’m waiting for my old one to cancel and then, I’m going to get a new one on my new car.

I got offered extended auto warranty when I purchased the vehicle last year and I wasn’t really happy with the offerings from the dealership. The coverage for the price was not worth the value. I've been shopping around for the last few months and based off the ratings that Trustmark Warranty had and people’s experiences, I decided to jump the gun and get a plan for me. My father decided to get a plan for himself, too.

Everything went smoothly when I purchased the warranty from Trustmark.

We just bought a used vehicle that had 100,000 miles on it, and anything can go wrong after that. So I checked two warranty providers. The first one was for 100,000 miles, but it was $2,800 with $113 a month and covered the same thing that Trustmark covered. I got their three-year, 36,000 miles for $79 a month, so the price was my main thing. Purchasing the plan was very easy. They called me a couple times when I needed any more information, and then they called me to thank me for purchasing their product. The specialist was very knowledgeable about what I was looking for. They were also very pleasant to talk to.

I have a car I haven't used in a while. I'll be using it more frequently now and wanted to make sure I had a good warranty to cover it. Trustmark Warranty covers a lot more components of a car than other companies and their prices were a lot more competitive. Purchasing the protection plan was outstanding. The rep went through everything and answered my questions and concerns. The specialists who spoke to me about my plan were patient, courteous and very knowledgeable about their product. Trustmark is doing an outstanding job. I'm very grateful that I found them.

I purchased a used vehicle and got a warranty from Trustmark because they had day one coverage. The warranty specialist was great and overall, it was an easy process.

Had a fine experience with Trustmark. Their reps were great and they explained everything to me.

I've been with Trustmark for over a month now and so far, so good. My mileage was getting up on the car but it’s running well so I wanted to keep it that way and got a warranty from them. There were a couple of providers I talked to, but Trustmark sounded like they were a good way to go. It was an easy experience and it worked out fine.