Royal Administration Services Reviews

Coverage for my car was really awesome. The warranty through Royal Administration covered most of the repairs I needed to get my car back up and running. Good thing it wasn't major either but the convenience of it all to get my car back up and running and the costs being covered was definitely a lifesaver for me. Highly recommended.

I recently got their policy for my car and good thing too as I also got into a bit of car trouble recently. I woke up one morning and my car just wouldn't start. Good thing I had their coverage so I was able to get it to a shop and had repairs done. I felt confident they would cover most of my repair costs and they did! Such awesome savings instead of having to cover it all out of pocket. The policy has already paid for itself and I've only had it for a few months! Definitely worth getting the policy overall.

This policy offers excellent coverage, and I must say I have real peace of mind when it comes to my vehicle. I do not have to worry anymore about my vehicle breaking down on the road, as this service plan covers almost everything. When my vehicle needs attention, the process is simple, and the support team is very quick to respond. With most of the mechanical problems and repairs covered, I can rest assured and drive my vehicle with peace of mind, as I do not have to worry about any sudden expenses. It has been a very reliable solution.

Bought this warranty when I got my used 2018 Ford Escape thinking it'd save me headaches. Had a alternator go bad at like 85k miles, filed the claim and they approved it after sending pics and the shop invoice. Took about 10 days to get reimbursed but hey, they paid most of it minus the deductible. Customer service was ok, guy on phone was kinda short but got the job done. Only gripe is they nitpick everything and ask for a ton of paperwork. It's alright if your car breaks in a common way, but I wouldn't call it great. Probably stick with it for now since it's paid for.

Total nightmare dealing with this company. I was assured my repair would be covered before authorizing the work, only to be denied afterward for a vague technicality buried in fine print. Every representative gave me a different explanation, and no supervisor ever returned my calls. I paid faithfully each month for “peace of mind,” but when I truly needed help, they stalled, requested excessive documentation, and ultimately refused to honor the claim. I feel misled and completely disappointed. Save your money and look elsewhere for reliable coverage.

Their warranty covers quite a lot and their support has been more than helpful. Highly recommended. I've had their policy for almost a year already and have no complaints. Price is fair and their support answers all my questions. I even used them recently when my car broke down and wouldn't start and I barely paid anything out of pocket. I really like their consistency and reliability. Not many companies offer this kind of customer service in my opinion.

I have gas a car maintenance warranty for near 5 years and never filed a claim. This past week my water pump went up on my Volvo and at the same time a coolant hose was damaged. My claim was denied for a water pump because the hose is a noncovered component. I told them no one can say which component failed first but they still denied claim. I had purchased their top plan but needless to say today I canceled because I cannot trust them.

I received a card in the mail with limited info so I called. I spoke with Brad, who then transferred me to Danielle. I asked what the name of this company was, and she said Royal Administration. She started to discuss the different costs and the great coverage they had. I thanked her, told her that I was not interested, and didn't want to waste any more of her time. Her response: she yelled: "Well, when your car breaks down, don't call us back crying, Baby!" And she hung up on me. Terrible service. I am thankful I did NOT purchase this coverage.

This company is a scam! They don’t cover anything. I don’t know how they are still in business. Customer service is non existent. Evil and deceptive. Took my money and refuse to cover even though I had full coverage.

Buyer beware!!!! I paid on my extended car warranty for about a year. Then my CAS module gave out and the car was completely dead. I called Royal Administrative Services and asked if the cost to replace the module was covered and was told it was. I got a quote and sent it in for approval...was told to send the final invoice in instead...so I had the repair done. Now I'm being told that it was not covered because the plan didn't cover remote controls, key fobs, or keyless components. The CAS module is the vehicle operating system according to the dealership I bought it from, it was not an issue with the KEY! If it was, all I needed to do was get a new key. The salesman who sold me the coverage promised bumper to bumper coverage. What. a. joke. I will add my receipt later as I left it at home and I'm at work. Notice how they just deny w/o listing why.