Penn Warranty Corporation Reviews

I just purchased this warranty. Paid about $1200 and filed a claim May 2016 for a little over $400. They told me I was approved for $340. They sent me a check for $170 which is crazy. I will never do business again with them and I will not recommend them to anyone. I have to dispute this claim to get my full amount... Smh. I never had to go through this in my life with any other warranty company that I dealt with. POOR BUSINESS... I'll be going to the BETTER BUSINESS BUREAU about this.

I have a 12 month warranty with Penn Warranty. My 2008 nissan Rogue, check engine light came on within 6 months of having vehicle. Transmission is leaking fluids. Took car to Autozone, was told it was solenoids and needed to be sealed. Had car towed to mechanic, called Penn Warranty beforehand to let them know of happenings. Mechanic put in claim. Penn stated it's not covered, cost of repair is over 1300. Penn stated it was external, even though that have to remove transmission to gain access to seal it up. Do NOT GO WITH PENN. DO YOUR RESEARCH FIRST. THIS IS THE WORST WARRANTY TO HAVE.

We purchased a extended warranty through PENN WARRANTY CORPORATION when we purchased a Toyota Tacoma from a used truck dealer. When the rear seal blew out and the throw a piston rod through the bottom of the engine, we called PENN WARRANTY and they said to take it to a repair shop that does warranty work. We check the shop in our city and got the lowest labor rate and got the estimate for engine to be repaired.

I purchased an 07 Audi that was covered with the GOLD package. I was told the brakes were covered in the package and the first week of owning the car I had it looked at. The job was $700 and Penn Warranty told me it was not covered by the warranty. So I requested to have the warranty cancelled. I have called several times, left voice mails. I have faxed and emailed my request, and no one is getting back to me! I'm assuming so they can tell me the warranty cancel time is up! I would stay away from this company, they are difficult to deal with!

I got the GOLD warranty, and after a year, filed 5 claims. Not a single claim was covered. They had an "out" for everything. They wanted me to have a mechanic tear down a transmission to diagnose issue. $1200, they didn't cover part. Now what? Front CV joint failed. They claimed the grease was low, so that caused the failure... not covered. It's a 13-year-old car, and how the heck can anyone be expected to check a grease level in a sealed part? Huge waste of money. Save the headache, put money in an envelope & use it for repairs. You'll come out ahead.

Do your homework. I paid 1100 for a 3-year warranty and only 1 repair was covered. After 500 repair, I was given 33.00. The hell with them.

I purchased a used Mazda Rx-8 in December of 2013. I always purchase extended warranty to cover the expensive repairs. The dealer assured me that it was a solid warranty plan and we would be well taken care of. He omitted telling me the warranty had a claim limit of $3,000.00. We financed the cost of the warranty in the financing of the car @ a cost of between $1500.00 and $2000.00. By the time I found out about it the financing was in place and we couldn't change the situation.

We purchased a two year warranty for $1,195 on a used Explorer. Shortly after purchase, the transmission needed replaced. Penn Warranty would not cover the full amount of the transmission. We had to pay over $500.00 out of pocket. Also, they are extremely difficult to deal with. I called later to cancel the warranty, and after 4 phone calls and 2 emails, I finally got a person to talk to me. I asked about the refund and was told "no refund after 30 days." I would never, ever get a warranty from this company again.

I purchased a 6 month/7500 mile warranty on a '99 Tahoe. Within 2 months the engine light went on. At the same time the driver's side window stopped operating and the right front wheel started having trouble holding a turn to the right. The mechanic said the engine code is the Evap Sensor in the intake & exhaust system. The other two issues are electrical with a new window motor needed and a steering sensor, but he was unable to tell me if all three are related.

We bought our 2012 Lincoln MKT car and got extended warranty for 2 years. After 2 months we had issue with engine and we went to fix it. Found out it will cost us $4100 and PWC will cover only $200-$300. So we called them to cancel the warranty and get refund. They told us after 30 days NO REFUND. We had warranty with Honda, BMW all of them gave us refund if we paid off ahead of time. But this ** company will not issue refund after 2 months. How they can run a business like that in USA???

I was sold on the BEST Warranty on the market only to find out that they do not cover any major repairs.

My expectations were that they would HELP me get my car fixed if it needed repairs. I did NOT expect them to pay the whole thing, but do what they said they would. Six months after purchasing my car, the transmission went. I needed an oil change too but no biggie since that is not covered. They paid all but $200 ($100 of which was my deductible). I knew when I purchased my warranty that when something on my used car broke, that I would not have $1200 or more to have it fixed. I was right. I financed my warranty and am glad that I did. I read my contract as my dealer told me to, I did and made an informed decision.

I bought a 07 M5 from a local dealer (daddy’s auto in Darlington. They also are terrible and suck a bag of **). I got the M5 in the beginning of July 2014 and sold it in the beginning of Nov 2014. Never filed a claim. Called Penn today to cancel the warranty and to receive a partial refund from the warranty I never used. I buy a lot of cars and have always been able to cancel the warranty and get a partial refund as long as the car was paid off or if it wasn't paid off the partial refund goes to back to the bank to come off the top of what you owe. Apparently Penn doesn't do this and I'm not eligible for a refund that I paid an extra $1,700 for and I only had the car for 3-ish months. So to all the employees and Owners at Penn please feel free to go ** yourselves, eat a fat sack of ** and I'm hoping most of you get full blown **.

My Cadillac SRX broke down on December 28, 2013. It was towed Jan 2, 2014. It has been at the Cadillac dealer since then. It is now February 21, 2014. The problem is that the crankshaft broke. The Penn Warranty has sent many Adjusters, and nothing has happened. The bill to repair my vehicle is about $5000.00. Penn Warranty will only pay about $600.00. Penn Warranty has also made me pay to have the engine taken apart at my expense. The vehicle is under contract, and an internal part failed.

I purchased three Genesis warranties from Penn Warranty. They were for a 2000 S-10 Chevy, 2000 GMC Sierra, and 2002 Chevy Impala. These warranty payments were set up on the auto pay via a Discover credit card. In April 2009, fraudulent activity was suspected on the credit card placing a freeze on the account. During this time, both the S-10 and GMC payments were due. With the hold placed on card, no payments were issued.

I bought a warrany from a call dealership with this warranty. Not only did it take upwards of 4 hours for each question on a claim,some times it took more than 1 business day. The claims department refused to pay for items clearly stated as covered on the warranty. I also asked for a copy of all conversations about my claim, I've got documented proof of calls from my cell phone and emails that were never documented. One of those calls I was placed on hold for over 40 minutes. The records are untrue and lies in some cases. One such statement placed on this record is that I said I would lose my job. No such thing was said by me. My parents have a spare auto and I was using that and I had no fear of losing my job because this company did not want to approve covered items or not approve them.