
Maytag Washers & Dryers Reviews
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About Maytag Washers & Dryers
Maytag offers washers and dryers designed for reliability and heavy-duty performance. Its product range includes front-load and top-load washers, as well as gas and electric dryers. Since 1893, Maytag has focused on creating appliances that hold up to rigorous use, featuring user-friendly controls, strong motors and extensive wash cycles.
- User-friendly controls and features
- Quiet operation during cycles
- Frequent mechanical failures reported
- Poor customer service experiences
Maytag Washers & Dryers Reviews
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Reviewed March 25, 2026
I bought a Maytag washer and dryer in Dec of 2024. In March of 2026 the electronic board went out and to repair it the cost is $400. I called customer service and was told that they couldn’t do anything for me but I could purchase another warranty for $360. We only used the washer 3 months out of the year because we are seasonal residents so actually the washer is about 6 months old! Never again will I buy any Maytag products. Check out the warranty before you purchase any appliances.

Reviewed March 22, 2026
We purchased what we believed to be excellent quality Maytag washer and dryer which essentially cost us a couple thousand dollars based on sales recommendations two and a half years ago. Our washer started to make this horrible sound during spin cycles. Decided to call Appliance center tech to look at it. He told us the "Gear case or transmission" was shot and we would probably be better off getting a new washer since our two and a half year old washer warranty expired after two years! Wow how disappointing! They would not back the product or work with us to get another one. I will NEVER purchase a MAYTAG product again. We are in our 50s and it is just the two of us. Steer clear folks.
Reviewed March 11, 2026
I wish I had researched Maytag. I've only had this washer about 3 years. I bought it for the large tub to do large loads. Mistake, it won't spin until I re-adjust load couple of times. It makes a very loud noise when spinning. I will NEVER buy a Maytag product again. Worst washing machine I've ever owned. Last big load it tried spinning 8 times and would not spin til I pulled clothes all apart and spread out more balanced. Had to do that twice before it would spin, and still didn't get the water out good.

Reviewed March 10, 2026
I’ve been a loyal Maytag customer for years, which makes this experience with their service plan especially disappointing. My washing machine (purchased in 2018) recently started having issues, so I contacted Maytag to ask whether it was worth repairing. Their representative recommended signing up for a monthly extended service plan and explained that if the technician came out on the first visit and the machine couldn’t be repaired, they would refund the plan and cancel it. If it required multiple visits and still couldn’t be repaired, they said they would cover the replacement cost.
A repair company came out shortly after. The technician was here for about 15 minutes, looked at the machine, and said it needed several parts that would take 7–10 days to arrive. He also commented that the washer was getting old and that I had probably gotten my money’s worth out of it. Given the cost and wait time, we decided it made more sense to cancel the plan and purchase a new washer — which we planned to buy from Maytag again.
However, when I called to cancel the service plan, I discovered that Maytag was charging me more for the service call than the repair company would have charged had I contacted them directly. In other words, the “service plan” ended up costing me more than simply calling a local repair technician myself. After being a loyal Maytag customer for many years, this felt misleading and frustrating. I expected better transparency and customer care from a brand I’ve trusted for so long.

Reviewed March 7, 2026
Super disappointed. We got pet pro washer and dryer. In less than a year we’ve had 3 dryer replacements and still have issues. Washer baffle keeps coming off during cycle and breaks. Horrible experience.

Reviewed March 6, 2026
Did not expect for Maytag to be unprofessional, send over a technician without them telling me that my warranty had expired. The technician had to tell me after he got done because Maytag never told me in the beggining or I wouldn't even have them come out. Their products are not good quality at all and only have the washer and dryer for 2 years. If anyone wants something good and Professional just buy an LG. They'll last you more than 2 years.
Reviewed March 3, 2026
vibrates. After 90 days I am very unhappy with the Maytag washer. Newer washers are all not consumer friendly, government regulations have ruined them!
Reviewed March 1, 2026
My brand new Mt Air Maytag dryer leaves little black spots on my sheets mainly, sometimes pillow case. Called for repair, so far each company Whirlpool Lowe's (where I bought it) and the repair comopany passing the buck, looks like they sold me a lemon, there is obvious damage to the drum however small still it could mark up white linen although the repair denying item. There is also damage to the vent shield or cover like someone was trying to put it back on probably after trying to fix this spot issue and they resold it it to me used! Terrrible. Go to Home Depot not Lowe's and don't buy Whirlpool or Maytag. Just awful company and terrible products.

Reviewed Feb. 28, 2026
This stupid clean washer with afresh is the stupidest thing some ** came up with. No notice beforehand until you fill it with clothes and soap. Then you have to unload it and run the stupid cleaning cycle before you can wash clothes.
Reviewed Feb. 25, 2026
I am writing to formally file a complaint regarding a defective Maytag washer unit purchased from Home Depot in September 27th 2025. Make: Maytag - Model #: MHW5630MBK0 - Serial#: CE3500360. The appliance was paid for in full and delivered new. Due to a move, we opened and began using the machine in December 2025.
From the very first use, the washer began making an extremely loud and abnormal noise. We immediately contacted Maytag for service. A Maytag technician from Wind Factory Service located in Hicksville, NY inspected the unit and advised us that a major internal part was defective and stated that this “should never happen in a new machine.” The technician further indicated that significant internal damage appeared to be present and MAYTAG should replace the unit.
Despite this acknowledgment, Maytag has continued to delay resolution, stating they are waiting on parts and attempting additional repairs. As of now, it is February 2026, and we still cannot use the machine due to the excessive noise and risk of further damage. We have been left without a functioning washing machine for weeks.
The last contact with The Maytag representative, we were advised to contact Home Depot for a replacement unit since they sold the unit, because Maytag policy is only to repair the unit. Home Depot acknowledged that it is most likely a defective unit but refused to take responsibility, directing us back to the manufacturer - Maytag. Both parties are effectively refusing to stand behind a brand-new product that was clearly defective from first use. This situation is unacceptable. A new appliance should not require major repairs immediately upon first use, nor should consumers be left without a working essential appliance for an extended period after full payment.
At this point, we are requesting one of the following:• A full replacement with a new, fully functional unit, or
• A full refund of the purchase price
We have acted in good faith and followed all required procedures and we have not heard back from Maytag to check in or the Wind Factory Service with any update regards to where stand with the parts. Thank you for your attention and please find a resolution to this major issue.
Reviewed Feb. 20, 2026
My wife and I purchased a brand new Maytag front load washer and dryer. The models are MHW8630HC and MED8630HC. The washer went out after 4 loads. The motherboard fried out completely. The dryer lasted one more load and the door wouldn't close. The sales person told us that they build these appliances to only last 8 or so years. I would be thrilled if these two appliance would have lasted that long instead of less than 8 loads. DO NOT BUY MAYTAG!
Reviewed Feb. 19, 2026
Maytag HE top load washer. Shakes like it's about to fly apart on spin cycle regardless of load size. The rinse cycle takes a very long time. Some clothes are not even completely wet (they have dry spots) when the cycle is completed. No longer a fan of Maytag.
Reviewed Feb. 17, 2026
I bought a Maytag washer, after 2 weeks machine failed. Total transmission failure. Only used it 5 times. Total junk. Parts on order so I have no washer and they will not exchange it. Poor customer service. I will never buy another product made by Whirlpool/Maytag ever again, next time it will be an LG.

Reviewed Feb. 17, 2026
I need a rating available lower than 1 star! DO NOT BUY MAYTAG if you expect any kind of customer service. We have a 4 week old $950 washing machine that broke. It took Maytag a week and a half to get a service person out. He came yesterday and said he has to order a part, which is out of stock. He has no idea how long it could take... possibly a month or more. Maytag customer service reps do not care about this one bit and offer no solution. A 4 week old machine that needs a new control board should be replaced in my opinion. I understand sometimes things are just faulty, but the way this is being handled is unacceptable. What a nightmare. I hope to save other people from this frustration. What do they expect people to do?
Reviewed Feb. 16, 2026
LESS THAN 3 years ago, I purchased a Maytag top load washer MN: MVW7232HW1 ($685) They are supposed to be extremely reliable with a "10 year" warranty. Don't believe everything you hear/see. The unit worked GREAT, for 6 months. The center screw on the motor drive system managed to back itself completely out and fell on the floor. It took a few hours to figure out why the unit would stay balanced and kept erroring out. I installed the screw with blue Loctite ($7) to remedy the issue. 1 year later, the main seal on the basin completely let go. Water was all over the floor and leaking through my floor.
Called Maytag and it wasn't a "warrantable" repair. The seal was integrated to the "transmission". Purchased and installed the part myself ($365). Fast forward 5 days ago (unit is now 2.5 years old) and the electronic water valve assembly has failed ($85). I have ordered and will install yet again another part. If you are keeping tally, I purchased the unit for $684 NEW. Have since installed $492 dollars in parts MYSELF and the unit is not yet 3 years old. I would not recommend this product (or its Whirlpool equivalent) to anyone! Buyer Beware! 1 of 5 starts (ONLY because most rating systems don't allow for a 0).
Reviewed Feb. 14, 2026
When purchasing we were told a of a great warranty, 10 years on parts but what they don’t tell you is they only warranty two of the parts. After 6 years it’s an $800 repair. Don’t waste your money on this junk.
Reviewed Feb. 14, 2026
If I would have known or seen the reviews before purchasing the washing machine I'd never have spent any money. I thought Maytag had a good name but they do not! They are terrible. I bought a washing machine that's only 3 years old. The top is glass. It flew off within 8 months of purchase. Now I have to do every load with tape over the top of it. I called them they said "oh we can gladly help you with a 10% off coupon to getting a new washing machine." No. I'm not okay with that!.
I really could kick myself for not reading the reviews before purchasing. That is something I have learned after buying this terrible faulty washing machine. I will always look at reviews before I purchase another thing. If it had a zero star I would have picked zero because that is giving them too much credibility by pushing one. I don't like that. I don't like even being able to give them a one star. Please do yourself a favor. Do not purchase from this brand. You will be telling yourself why did I do this like me. I guarantee you will. Do yourself a favor and go elsewhere. Use a different brand. Do your research.
Reviewed Feb. 14, 2026
Bought a new front loading Maytag “Commercial Technology” washer and dryer less than 3 years ago. The washer has design flaws - no access to the filter and somehow big things like socks can find their way into it! Of course, clearing out the filter isn’t covered under any service plan. At the moment my washer and dryer are both malfunctioning. Dryer has died for the second time in 2 months. Warranty expires soon. I will never buy another Maytag. Worst units I’ve ever had.
Reviewed Feb. 13, 2026
Really bad product. The washer was bought on November 2025 and it never worked. It was repair 3 times and I never got a replacement. I have to buy a new one
Reviewed Feb. 12, 2026
I bought this Maytag washer in October 2024 specifically for my 86-year-old mother-in-law. I chose it because it looked simple, was reasonably priced (around $509), and she would only use it occasionally for light loads. Less than a year and a half later, it’s already broken. We had to call an authorized Maytag repair service, which charged $109 just to diagnose the problem: the suspension system is shot. The repair quote? Another $250–$300 on top of the diagnostic fee. That means spending nearly $400 to fix a machine that originally cost $509. At that point, it’s almost cheaper (and certainly wiser) to replace it entirely. I contacted Maytag customer service directly to explain the situation and ask for some reasonable help—after all, this is a major failure on a relatively new appliance used very lightly. Their “best” offer? 20% off a brand-new washer. Seriously?
Why on earth would I want to buy another Maytag after this experience? They essentially told me to throw good money after bad with zero goodwill or accountability for a product that failed so prematurely. Extremely disappointed and frustrated. This feels like planned obsolescence at its worst. I cannot recommend this washer—or apparently anything from Maytag—to anyone looking for reliability, especially for elderly users or light-duty needs. Save your money and look elsewhere.

Reviewed Feb. 12, 2026
My Maytag dryer's electronics died at the 2-year 5-month mark. The so-called 10 year parts warranty did not cover the cost of this required expensive repair. Now this $850 dryer is destined for the scrap yard.

Reviewed Feb. 11, 2026
After 9 months of owning a brand-new Maytag washer, it’s needed FOUR warranty repairs. It still makes a loud, house shaking noise at the start of the spin cycle, even after 4 service calls to replace 2 drums, a frame and shocks. Asked for a replacement and was told they can’t consider it because the tech didn’t take a video. Now we’re waiting for another visit just to record proof. Extremely disappointing product and the worst customer service we’ve experienced ever, there's no way to escalate. We won’t be buying Maytag again!
Reviewed Feb. 10, 2026
This is hands down the worst purchase I’ve made in years. The PetPro washer failed after only five months due to a control board failure — completely unacceptable for a major appliance that’s barely broken in. It gets worse. I waited two weeks for a scheduled service appointment, only to be told the technician “couldn’t find my house.” No call. No warning. Just a missed appointment. Now I’m being forced to wait another two weeks for service. So I’m left without a working washer for nearly a month because of both a defective product and outright incompetence. This level of quality and customer service is appalling. A washer should not fail this quickly, and customers should not be punished with endless delays and excuses when it does. This entire experience has been 100% unsatisfactory, and I would strongly warn anyone considering this product to look elsewhere.
Reviewed Feb. 9, 2026
Please whatever you do, do not buy the Maytag dryer Model #MED5430MW0 if you aren't drying clothes for a large family. I am a single person who needs to dry a few shirts periodically. I actually can't dry a few shirts in this dryer because they caught up on the two large baffles (there are two large baffles and one short) in the dryer and just go round and round sitting wet on the baffles. I called Maytag customer service to possibly replace the two large baffles with two shorter ones, but they said that is how the dryer is designed and there is nothing they can do. Unless you always dry a large load, your cotton shirts will be unwearable due to the design of this dryer and the large baffles. I paid $800 for this dryer alone and will have to trash it. The Maytag washer I also purchased works fine. My mother always had Maytag washers and dryers. She loved them. I guess times have changed and "buyer beware!"

Reviewed Feb. 9, 2026
Maytag washing machine broke within one month of delivery. I have been waiting two weeks for a replacement part and looks like will be waiting for at least two more weeks. Customer service gives a run around without any solutions.
Reviewed Feb. 7, 2026
I bought a Maytag MVW7232HW2 washer from Lowe’s in 2023 and it has been defective since day one. As soon as it’s powered on, it immediately throws an F2E2 error code. Resetting the power does nothing — the error comes back instantly every time. This is a known control panel/UI failure. The same part has had to be replaced every year, yet Maytag keeps selling this model and refuses to fix the actual problem or stand behind their product. Replacing the same defective part over and over is not a repair — it’s a scam. Maytag customer service has been completely useless and unwilling to take responsibility. For a brand that markets itself as “dependable,” this washer is absolute junk. Waste of money. Waste of time. Avoid Maytag and anything associated with them.

Reviewed Feb. 5, 2026
I have a Maytag washing machine. I think they are 100% piece of junk. Only thing is warranty is stainless steel part and a motor. Everything else is plastic junk. Don’t buy one. That’s everything that whirlpool makes.
Reviewed Feb. 5, 2026
I am disappointed with the quality, service and delivery of the Maytag washer. I bought a washer about 7 years ago. It broke down 7 months ago and I ordered the part to fix it. It was "back ordered" for 6 months until finally I was notified that the part would "never be in stock". Then I was given a discount for a new machine. I ordered it from the official website. The discount offered did not apply on the site. I have a discount for being a healthcare professional that I used to get a little off as the discount offered did not work.
The CS was unable to do anything about the malfunction on the site. The machine order went through and it was supposed to be delivered today. I did all the required preparedness including shoveling a 10 foot wide and 70 foot long pathway through 2 feet of snow. I cleared the way to the desired washing machine location in my basement. I moved out the old machine. I was told the new machine would arrive at 7:55 am today. It was then bumped to a delivery 2 weeks from now. The excuse was that it missed the transfer? It missed the what? It shows on the tracking site that it is about 1 hour from my house in a shipping facility. What is the reason that it cannot be brought out to me sooner than 2 week. CS was unable to do much about it. So I do not recommend working with this company. I am so sorry to have to say that Maytag is no longer a company you can rely on.

Reviewed Feb. 3, 2026
I purchased a washer three weeks ago and chose to order directly through the manufacturer’s website instead of Home Depot or Lowe’s. That turned out to be a major mistake. They changed my delivery date three times. When I called to ask about it, the representative was rude and said the order had not fully processed—then why provide a delivery date at all? When the washer finally arrived, it was broken, so I refused delivery. I contacted customer care, but they were not helpful. They could not tell me when I would receive a replacement, and I was told that if I canceled the order, the refund would take 1–2 billing cycles (30–60 days). Meanwhile, the full amount was taken out of my account immediately. Because of this, we had to dispute the charge through our credit card company.

Reviewed Feb. 1, 2026
I purchased a Maytag washer from Lowe's, and in the short time I have had it I have had more problems with it than any washer I have owned before. The lid lock is terrible, doesn't do a good job at cleaning clothes, sensor gets stuck on one job and won't go to the next job, unbalanced with small loads, and is really more trouble than it is worth. Never know if it will complete the wash cycle or if there will be another issue. Really is a terrible product, so based on my experience I would wholeheartedly recommend: DO NOT BUY A MAYTAG OR WHIRLPOOL WASHER! THEY ARE GARBAGE.
Maytag Washers & Dryers Company Information
- Company Name:
- Maytag Washers & Dryers
- Year Founded:
- 1893
- Address:
- 553 Benson Rd.
- City:
- Benton Harbor
- State/Province:
- MI
- Postal Code:
- 49022
- Country:
- United States
- Website:
- www.maytag.com
