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Sherry of Littleton, CO February 9, 2009
I attended University of Phoenix from 1999-2002 (approx.). I thought I was finished with all my classes with the exception of 3 credits, I even walked the graduation ceremony. I recently learned that there is a deadline based on some contract that I have never seen. You have 7 years to complete your degree or your credits expire. I have spent tons of time and money and now they say I have to redo alot of the classes over.
I wrote a letter to appeal and ask for an extension to take a DANTE test for the 3 credit science class or take the class and of course it was denied because they want me to take more classes so they can get more money.
Steven of Chgo, IL February 5, 2009
I was interested in obtaining info about online courses. I informed the representative that I had acquired over 120 college credit hours and I didn't want to have to take too many more to recieve my degree. She (the rep) manipulated me into signing up for school (actually enrolling). I discovered later that only 50-60 of my college credits was accepted. I disagreed but the still charged me close to 500. I also think they took a Pell Grant from me.
I refused to pay because i never willingly agreed to enroll. My credit and credit score has been severely damaged.
Richard of Palm Coast, FL January 26, 2009
I have been a student of UOP for over two years. I am trying to complete my Bachelors of Science in Accountancy. I have no complaints about most of the instructors or the material as I have learned a great deal since beginning the program due to my self-sufficiency. However, the required work teams are hindering my progress as a student as I must spend a substantial amount of time correcting childish essays. I pride myself on submitting sound and original work, but most of the members assigned to teams have no experience in writing papers. To add to this problem, the University does not appear to care that my personal learning is being hindered by others lack of concern for submitting sound material.
While I understand the concept of teams and the importance of teams in the workplace, I question the method in which instructors grade papers. I have brought this to the attention of a three instructors, only to be told that the teams need to 'work out their differences'. The concern here is that I suspect that some instructors are 'pencil whipping' these assignments and are giving good grades just because an individual tries. This practice, if true, is unfair to those who really give each assignment 100%. If I can tolerate another year of this nonsense and graduate, I will look elsewhere to continue my lifelong journey of education.
The consequences are simple. I spend more time correcting others' mistakes which in turn, takes away from my ability to study and complete assignments. Also, my GPA and integrity is in jeopardy as the current team I am assigned to work with is submitting rough drafts that are plagiarized. I have pointed this fact out, but the others do not seem to have the same work ethic or integrity that I possess. I do not know where else to turn.
Annonomus of Flint, MI January 15, 2009
I attended the University of Phoenix/ Axia College for one year. When I first started there I was told even though I was living on my own 20 years old with an infant daughter than financial aid would not help me with anything! So I went to te next step and my finacial councelor got me set up with a loan through Wacovia. Me being young and not knowing much about loans I signed everything electronicly. Once I started my classes I was thinking wow this is going to be easy! I had great teachers my first block of two classes and I was getting strait A's on my assignments. Having a great experience with the first block I went on to the next block which also went very well.
By about half way through my fourth block I kind of stopped and thought about what type of classes I was taking. I was attending UOP for my associates in Health Care Administration, and I had taken three english classes, and a history class; Nothing to do with medical! I finished that block and waited to see what my next classes would be. The next classes were about ambulatory care and environmental science. I realize science is important when going into the medical field, but throughout the whole class the only thing we learned and wrote about was global warming and what we thought the world would be like in 2050. After the first two weeks of class I had a huge family emergency and ended up moving, unfortunatly not have a computer to go with me.
I talked to my councelors at the UOP and they had made sort of a deal with me. They said I will not be billed for any classes as long as I wrote a letter to some woman I cannot remeber her name, someone being on the high end of UOP. Anyways, the letter was to be explaining my sistuation and my personal business that went on in my family and that if she approved it, than I would not be charged with that block and i would be able to return to retake those classes as soon as my family emergency was resolved. I was told my letter had been approved. I came back to school about one and a half months later and I had bills sky high from the school, and a million emails and they never stopped calling me while I was away.
My questions is why if I have a student loan and my loan sent payment for those classes am I being charged by the school themselves? This was three months ago, and I have still not been able to resolve this problem, and they are still sending me bills, and I have not seen anything from my loan agency? Now what?
I now have bills coming to my house every month getting higher and higher each month, and my credit is getting worse and worse as we go. I have started a new school now, and non of the clases I took at UOP will transfer because they have nothing to do with what a normal college would teach their students. I have waisted 12 months of my life on the UOP the most important days of my baby growing.. all of the stress with my boyfriend because of school... all for nothing! What a Waist I just wish I could warn others about this school!
Middy of Cedar Creek, TX January 14, 2009
I am currently a student at the University of Phoenix. My Associates degree has been completed with a GPA of 3.85. The complaints made on this website seem to be from people not understanding of what an online degree essentially consists of. My primary point; exploitation? No. I have received all financial aid due to me--in large amounts. My finance counselor has achieved assisting me in receiving the highest amount possible for Pell grants. There are some on this web page complaining about work...so why endeavor any college? If it is too much for you, quit now. Do not spoil the experience for everyone else. By the way, if you are going to attempt to slander an accredited University, please spell properly and do not leave out necessary punctuation.
I have an Associates of Art in Health Care Administration. I have contacted a counselor at the University of Texas that will be thrilled to have me in the Nursing program. After I complete my Bachelors of Science in Human Resource Management, I will go to nursing school. Good luck to all of the complainers...I guess you would rather be negative than attempt something.
Bill of Columbus, OH January 11, 2009
Someone told me about getting a masters at University of Phoenix. However, I was not informed if whether that person actually attended the school or not. However, I just wanted to get some information that I couldn't find on the website. First of all, they don't have an official website unless you fill out a little survey answering contact information. Then, the school continues to call until you answer. I never answered though because I don't answer unfamiliar phone numbers especially with area codes I've never seen before. The school never bothered to leave a voicemail.
So, I called UoP to get that information that I couldn't find on the website. I just wanted to know how long the program would take. Someone named Adam Davis picked up the phone. He began to ask me questions, and I thought it wouldn't take that long because it seemed as if he was just verifying information that they already had. He asked for my name, address, contact number, and email address. Then he asked what college credit I already had. I told him I already graduated with a Bachelor degree. He asked in what, and I told him. I then told him I was interested in the masters degree program in HA and I just wanted to inquire about it, and he continued to ask more questions...this time though I felt they were even more unnecessary.
He asked where I graduated from, what my GPA was, what previous jobs I've had, was I still working, where and why not (I got laid off as a tech at a health care center), and he even asked WHY are you interested in health care? That's like asking someone Why are you interested in art? One can't help what he or she is interested in. The whole conversation from beginning to end was informal and unprofessional. He kept saying mmmmmmmmmkay and cool cool.
It got more stupid and pointless nearing the end of our conversation. He was just ANNOYING and NOSY. I felt like all he wanted was my personal information. Then I said, Why do we have to go through all of this information? This is all irrelevant. I'm just inquiring about a program and before I express any interest in the school, I want information. How would I know if I actually want to go to this school if I don't have the information I need? You don't need my information. It's unnecessary for you. It would be a waste of our time if I express no interest after you give me the information. All I want to know is how long the program would take. And so he finally gave me the answer, but I wasn't pleased with the representation of the school at all.
So before he could say anything more, I immediately said, Okay thank you. Bye. I hung up and thought to myself, Yeah right. Like I'm going to that scam school to throw my time and money away. That school is NOT LEGIT at all. SCAM.
Jeanie of Overland Park, KS January 10, 2009
I must agree with the individual that stated the University of Phoenix may not be as geared to real life situations as advertised. I suffer from migraines. When I enrolled at the University of Phoenix I verbally discussed in detail with the enrollment counselor my migraine history. I suffered a major migraine during my last week in my first class which caused me to be unable to complete my final assignment on time. The attendance policy at phoenix does not allow late work to be accepted for any reason without prior arrangements. This caused me to be placed on academic probation.
No one at phoenix advised to me that ADA accommodations could be applied for until my third class. Even after applying for ADA accommodations, I encountered a long drawn out process to have the regulations applied to one of my classes. This created much stress for me, which effected my work and I fell short of the 3.00 guideline they required by .13 (I had a 2.87 cumulative including the C for the first course --- If that course was not included in the consideration process I was above the 3.0 requirement). I appealed, requesting to be able to submit the paper for the first course that was late for grade. It was denied.
There is no exception to the policies for major life events or emergencies. ADA accommodations is the only exception that anything will be made on and that is only if they were made prior to an event happening. Even with ADA coverage, you are still expected to give 100% to online contributions and group work, regardless of how incapacitated the disability makes you. Now i have invested money and time that I cannot transfer toward an MBA program at another university and a suspension from school on my record from the University of Phoenix for circumstance that literally were beyond my control.
Due to the financial and time investment, I am considering reapplying in April. I do have an additional concern about how long the re admittance process may take after experiencing the amount of time it takes to go through the appeal process at Phoenix. The time it takes for the reapplication process may not make the program the best option for me afterward. I will have to see how well the administration works with me on that. In any instance, I am going to research how to appeal to Phoenix to change this policy which puts students with unexpected circumstances at risk. I would like to say, as far as the classes, I do believe they are effective. It is just when an emergency arises there is no flex or consideration for the student, which is highly concerning.
Paige of Desert Hot Springs, CA January 9, 2009
I have been attending UOP since 1/08 to get my Bachelors Degree In Nursing. I was told by the enrollment counselor when I signed up that because I was a Registered Nurse with an Associates Degree that all of my pre-reqs/ general ed requirements would be fulfilled. Not only did she lie- I was told that I needed 6 more units in a subject that is not clearly defined- Interdisciplinary studies. Almost immediately after I started the program, all the people I dealt with left so I have no idea who I am talking to.
Today I found out that the school had dfecided to review my transcripts and I now need 15 units to graduate. I found this out by looking at the website- not a single person from UPO contacted me, ever. Today, a coworker who is a friend and fellow student came over to work on an assignment and we decided to compare transcripts- although several of our classses are the same, our credits were applied so that we each had several classes added to the program.
Most Universities have an across the board transcript eval process- but University of Phoenix evals transcripts so they can get the most money from you and then changes them over a year later to make sure you wont complete your degree without paying several thousand dollars extra. This university is going to cost me several thousand dollars extra, as well as all our fellow students. I am dropping this program and will have to redo over a years worth of work- but well worth not buying a degree
Joe of Philadelphia, PA January 8, 2009
I've been an online instructor for UOP for nearly 4 years and I simply can't take it anymore. I initially signed up because I thought it would be an easy way to make some extra money - I can work from home. However, my experiences over the years have turned me off. I'm finishing up a class that ends next week and this will be my final class. I'll rather flip burgers than teach for this fake school again. They recently changed the entire curriculum without ever bothering to tell the instructors first. They now expect an unrealistic amount of work in only 5 weeks. They expect students to complete approximately 10 papers - in addition, I will be expected to grade and return all these papers within 1 week of their submission. I don't mean to sound lazy, but what professor would ever assign papers at the rate of 2 a week - especially to working adults who have so much else going on in their lives? This simply is stupid, but I can only guess that the university believes this is necessary in order to change their image.
In addition, the university had some severe server problems causing the online classrooms to go down this fall. All the due dates for one week's assignments were pushed back as a result of this. Nevertheless, I got an email from a senior faculty liaison asking why I didn't turn in my feedback on time. I responded to him and also provided a list of complaints about how UOP was running things. His only response was that it was OK that my feedback was late because of the tech difficulties - thus completely ignoring everything else that I wrote. It is wonderful to see that UOP values the comments of the faculty so much.
As you can see from this institution, they are also much too cheap to do anything like paying a decent wage for the faculty. They are instead too concerned about buying naming rights of NFL stadiums. Now they have this new initiative to be a phoenix. My advice is to save yourself a ton of money or go to a real college. You'll find that employers really will look more favorably on you with a degree from a real school. I also have discovered that it doesn't even make sense to put UOP on my resume as other colleges simply dismiss them as a fake school who will hire anyone.
Bridgett of Fairburn, GA January 4, 2009
The University of Phoenix is not designed for working adults as they claim. The work load is much to rigorous for people who work 8 hours a day, who have children and households to run. The current professor I have has deducted points from me unfairly for participation when I have led discussions and posted to discussion questions early. I confronted her about it numerous times. I even contacted the complaints department at the university. My complaint was simply ignored by them.
My financial aid counselor mishandled my case. I was due a 4000.00 dollar refund that I never received due to a missing FASFA signature. When in fact, I signed the FASFA and it was processed since August. The funds were sent to the school in September. They held my funds then sent them back to the provider in October. All of this happened without my knowledge. Their rational was that I dropped the class so I lost my money. I didn't drop the class until October. So why didn't I receive the funds as soon as they received them in September?
I have to pay for the class I dropped but I can't without my refund. The University never acknowledged that I signed my FASFA. Even after I sent numerous e-mails as proof that the matter had been resolved. As a result, I am still waiting on the refund. I bust my behind in a class to receive less than an A because the instructor is taking points from me unfairly.
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