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Consumer Affairs


University of Phoenix - DOE Requirements


Consumer Complaints & Reviews

This is an update of my complaint posted in November of 2002.

The Univeristy of Phoenix, the Apollo Groups head lobbyist, Sally Stoup, has been appointed in charge of post secondary education for the Department of Education.

This is one of the highest positions in the US Department of Education.

Since my last report the 12 hour rule has been rescinded. However, the rule concerning actual class time hours have not. So the fraud continues.

Obviously with this rule eased the Internet Business of Phoenix has flurished and the their inside plant within the Department of Education Stroup has corrupted and compromised education in the United States. The University of Phoenix is the most profitable educational degree mill in the United States, not accreditated by most state institutions. Do not expect the University of Phoenix credits to transfer to many state supported colleges or even to junior colleges even after spending about $35,000 for a degreee.

Last year the University of Phoenix took 1.2 billion dollars from the US Department of Education in Higher Education Student Loans from the Public. At one time, Arthur Andersen ran the entire University of Phoenix student aid program and continued to do such even after its Houston division was indicted; and the University of Phoenix under Robert Collins continued with Andersen knowing that this was against the covenants of the Federal Student Loan Program.

As the crime pyramids, the University of Phoenix or the Apollo groups takes in more educational dollars that the entire state of Illinois, the entire state of Florida, or the entire state of Massachusetts. As a fact the University of Phoenix takes more educational dollars that any other educational organization in the United States or the world, and I as one, by experience, know it is taking them fradulently.

As to my case. I filed in District Court *******. I have a ligitimate default against Apollo as the court docket proves it. The court has dismissed my case, but has reopened due to error showing the Apollo Group clearly defaulting. I expect to win on appeal due to attorney misconduct of Kemp ***, LLP, and Wilmer and Snell with Judicial Corruption linked to federal district court Judge Martinez, his recusal, and the outright fraud and misrepresentation of these attorneys, fighting me a pro se litigant.

I have asked the court for 4.2 million dollars in damages. I may just be awarded that.

Anyone who has any gripes with the University of Phoenix please respond to this web site in kind.

My plans are to shut down all the campuses of the Univeristy of Phoenix or make them disclosed that they are not accredited or their credits not accepted by most serious educational institutions of higher learning.

Finally, the University of Phoenix gets all its educational dollars out of Arizona and is causing many states to loose their justly appropriated guaranteed student loan funding. This degree mill with no library or any other facilities is a far cry from a ligitimate institution and the public should be made aware of such chicanery to steal your dollars for a bogus educational institution.

Not stopping the University of Phoenix will result in the Republican Style of Government dedicated to for profit insitutions creating failure to those schools who operate unprofitably to promote the sciences. The non profits cannot compete with the for profits educational institutions.

I attended the University of Phoenix, Santa Teresa Campus, New Mexico. I applied for financial aid. The University of Phoenix did not disclose what kind of aid I was getting and refused to disclose my aid package. I sent an inquiry as to my aid package in March of Last Year. Mr. Collins, the head financial officer sent me a screwed-up policy with numerous miscaculations as to the academic hours the university required and as to the financial assistance based on the academic year.

The policy stated 27 credit hours in 54 weeks to meet the 12-hour rule.

Then the University stated that it was their policy to require 27 credit hours per year. At 6 weeks per class and a week gap between each class as my schedule showed was not 54 weeks but rather 63. Under 34 CFR 668.2, the academic year can be no longer than 36 weeks nor less than 30 unless the Department of Education waives the time period.

Anyhow, looking over the 12 Hour Rule, 34 CFR 668.2, Known as the 12 Hour Rule the Department of Education mandateas that all universities comply with the clock hour requirements of 15 hours of instruction time per 1 credit hour of class. The University of Phoenix only provides 25 hours of instruction time instead of 45 hours of instruction time which is fraud.

On 25 hours of instruction, the University is only entitled on a $900 dollar course, for instance, to $500 yet they are charging the United States Government and students under the Title IV program the full $900.00.

Anyhow, I was unaware of the 12-Hour Rule and the major violations of this rule by the University of Phoenix. Upon inquiry I went to the campus at Santa Teresa, New Mexico on March 14, 2002 and was met by the president of the University, Wally Hedgecock, and the Vice President of the New Mexico campus, Randy Lichtenfeld.

Upon waiting for my academic advisor, both of these individuals ordered me off the campus stating, "It is the policy of the University of Phoenix to suspend all students who threaten to sue the University over financial aid." I think the paranoia stems from the fact that the University of Phoenix's entire financial aid program was run by Arthur Andersen at the time.

I left the campus and on March 14, I received a letter from Randy Lichtenfield stating that I had been officially suspended and that if I were to return to the University of Phoenix that they would call the authorities. A month after that around April 6, 2002; I received a letter from Randy Lichtenfeld stating that I have been charged with sexual harassment. Somewhat frivilous, but the University of Phoenix was vehement. In May, I was formally expelled.

After extensive reasearch I found numerous negative articles on the University of Phoenix; and that indeed it was in violation of the 12-Hour Rule as quoted by the American Federation of Teachers, the Irascible Professor, and by the damning of all, the OIG Report, No. 40 submitted to Congress. This report states that, in essence, the University of Phoenix was caught in receiving overpayments of $54.6 million in Title IV student financial assistance, and that the Office of Inspector General demanded the Universtiy of Phoenix pay up this amount of money.


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