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Consumer Affairs


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Toyota Acceleration


Consumer Complaints & Reviews

I was stopped at a T-intersection. I had my foot on the break waiting for cars to go, one by one. There were several cars in front of me. The next thing I know, my truck accelerated. I pressed hard with both feet on the brake because I couldn't figure out why I was shooting forward. I slammed into the car in front of me. I turned off the car immediately. After I looked at the damage, and decided to try to move the car to a parking lot, I noticed the engine revving very high in park. I turned it off. Then, I was able to drive a few feet to parking lot. Again, the engine revved extremely high. It is now at the repair shop.

I am going to take the truck to Toyota, I know this was not a human error!

I bought my Toyota Avanza 1.3 manual transmission car in Mar. 2010 from an authorized UMW Toyota dealer in Rawang, Malaysia. The car has been sent for repairs 3 times until now (15/9/2011) for:

1. Problem with air condition (less than 1 year). The air conditioner compressor changed.
2. I could not start the engine. I have to press the accelerator when I start it. The car stops every time I slow down or stop at junctions. When I let go of the accelerator, the car stops in the middle of the road. Very, very dangerous. The car was sent to the service center and was repaired.

3. One month later, again, the same problem as #2 happened. Now is the 3rd time the car is in the service center for repairs.

I am very unhappy with the quality of the Toyota car. I have lost my confidence in Toyota car. It is ridiculous that a new car has to be sent for repairs so frequently within such a short period of time. My car registration number is **. My service center is located in Sungai Buloh, Selangor, Malaysia. For your information, this time my car is already at the service center for one week and still they are unable to identify the problems.

There was sudden acceleration of the vehicle despite pressing on the brakes. The brakes went soft and the vehicle crashed into a sign post and a vacuum cleaner system at the car wash. I was trying to pull into a parking space with one foot on the brake when the vehicle accelerated beyond control. I used both feet on the brakes to no avail.

Since September of 2007, I drove a 2008 Toyota Tacoma. July 13, 2010 at approximately 8:55 a.m., I was stepping on my brake to come to a stop behind a vehicle at a stop sign in a residential area. I started braking slowly as usual. It appeared the brakes were working but not catching as fast as usual so I put extra pressure on the brake. Getting too close than I should be for a stop, I pushed the brake to the floor & my truck dipped a bit appearing to come to a stop but then kept rolling & hit the car in front of me. The car seemed to move forward just before the tap as if it were going to make the turn at the stop sign so the impact was low.

The car then stopped but since my truck hadn't, although my foot was still had the brake to the floor, I pumped my brake and stomped it to the floor again and my truck launched out slamming into the car again. This was a low impact collision in a residential area coming to a stop sign in the morning on my way to work. The brakes had failed prior to the acceleration issue that followed.

My insurance company & Toyota claim Toyota is the only company able to run any tests on the vehicle to inspect my truck. Toyota writes that it is their understanding my accident was caused when my vehicle accelerated & rear ended another vehicle. That's only a portion of my claim. They overlooked the initial cause of the brake not catching. I understand that in some cases people panic & step on the accelerator. Even if that had happened causing the second hit, the first hit that may have caused any panic was because the brake did not work. The letter regarding my inspection claims my brakes were in good condition.

The Toyota recall on my vehicle says Safety Recalls or Service Campaigns, "have not yet been completed for your vehicle" and I'll be notified as soon as there's a remedy. I do not feel safe in that vehicle. The police on the scene said I could be held negligent if I continued driving after my brakes failed. I can't afford a new truck. So far, my truck's safety issue is not going to be fixed. Damage to the other vehicle will be taken care of by my insurance. Toyota only offered to fix the minor damage to the bumper at the expense of my insurance as well. I owe $200 to my Insurance Company for the deductible. I have to pay $184 to take a driver's safety class to avoid a blemished driving record.

For safety, I have to buy a new vehicle. Since this one is a lease, I have to pay to have the wheels with tires, nerf bars, and towing hitch removed and the stock wheels with new tires put on before I return the truck to Toyota. I've had to borrow a friend's truck to haul product for my family business which was hindered by this. $2,000 of product was unable to be delivered for one week. It put our customer's deliveries behind. We had to take back orders of which have not returned since notification of the resolution. My rental car is due back so, I will be borrowing my mom's car for up to the next 3 weeks before she needs it back. I'm hoping to figure out a new vehicle by then since I do not feel safe taking this truck back.

We reported the problems with our 2003 Toyota Sienna, which are similar to the reported recall problems. As of this date, there has been no communication from them and our van (now very unsafe to drive) is still not under the same recall. We have acceleration problems, engine stopping in the middle of the road problem, the odometer and the computer aspect of the van seems to have a problem (according to an independent auto shop).

My 2010 Toyota RAV4 had unintended acceleration. It happened three times. First time it happened before I brought car to service station for recall repair. Second time it was after recall. Third time happened just yesterday, July 18, about 9 p.m. I was standing at traffic light when RPM went up and car start moving forward. I put it in neutral and had to turn off the ignition because RPM still were very high.

Please advise what I should do. My wife and kids drive my car sometimes and I know for sure that they would get in an accident if that problem happens with them. Moral distress for me. My wife experienced that all three times, very depressed and scared to even be in the car, never mind driving it.

My RAV4 also "cuts out" on acceleration. The tachometer drops to zero and the car stops in traffic. Since I live in the middle of the desert, everyplace I must go is highway driving. Passing becomes very scary. No damage yet. I've been aware for a couple of years now. It is an '07 and has done it since I purchases it. They are going to finally look at it thanks to your article.

2005 Camry Acceleration. 4/17/2010, my car accelerated in the driveway as if I was flooring it, but my foot was on the brake. We did not stop until I smashed into the house and car in front of me. That car got pushed 36" into the garage. It was weird... like I was not in control of the car. 2005 Camrys are not listed on the recall, but in my experience, they should be. I am afraid to drive it again.

My insurance will have to cover a large portion of brick destroyed on my friends house. Their car that got smashed too and a second car that got swiped on the side as well as my car which is pretty bad in the front.

I was riding in a Toyota Camry when my friend ran into the back of a SUV at about 30 mph. At the time, I didn't think of an acceleration problem but the first thing I noticed was that the airbag didn't deploy and I put my arm forward to brace myself. I was taken to the hospital. The result of the accident is that I had to go to several doctors and treatments. Even though this happened in 2007, I still have a torn ligament in my shoulder, and need surgery that I can't afford. i also have a stack of medical papers to support my claim.

Please, do not let Toyota get away with this! They have not handled this in a self-less, responsible manner, not even thinking of the safety of their drivers. Please! My boyfriend has a 2006 Tacoma that is not officially on the recall list, yet the accelerator has stuck three times (nothing to do with the mat causing it).

The last time it happened, I was driving, and it was the scariest thing I've ever been through--much like the Prius incident that happened this week in San Diego.

It happened to me on March 2. I sped up to merge onto the highway, my pedal stuck and propelled me forward. I downshifted (it's an automatic), and applied my brake with full force; but nothing, only acceleration.

I'm very comfortable driving, been doing it over half my life legally, long before as practicing. I have never been through anything that traumatic. I applied the emergency brake and the regular brake. I was standing up, pressing down with all of my might. After about 15 seconds of doing this, it finally begun to slow. I pulled over and gathered my self. My breathing and heart were racing. I was shaking.

I came home and immediately called Toyota, local and corporate. Both said there is nothing wrong with that pedal and that "It's not on our list." I was seething when I heard them say that. I asked to speak to a manager (corporate office). They said managers don't take calls. And that was all Toyota gave me. "Sorry, we can't help you. There's nothing wrong with your car." I could have just died, or heaven forbid, I kill someone else because of this pedal that sticks. And they know it.

Please do not grant them this pardon, until they really fix the problem. Please, please, please! There is no reason why it's OK for the manufacturer to sell a car that does this while knowing that it does. It doesn't matter what it takes nor how difficult it is to handle it during the incident. No car should have to be put in neutral to stop it from propelling you forward uncontrollably, period.

Please just make Toyota fix the problem on all cars affected, not just a couple, to make people think they're doing a grand thing by inducing a self recall. Our 2006 Toyota Tacoma SR5 does have a sticking accelerator pedal. It is under the original five-year/60,000-mile drive train warranty, but that doesn't cover this problem. He bought this car, believing it was safe and a great Toyota, not this. Never in my mind did I want to be stuck with this with no help from Toyota and no responsibility taken.

We have a 1995 Previa. In 2007 at about 93000 miles, it would accelerate on its own inside the city and on freeway. It was very scary. We used to call it the rogue vehicle with a mind of its own. We took it to the dealer; the head engineer had to keep the vehicle overnight to see what it was doing. They said it was oxygen sensor - problem. This vehicle has 2 oxygen sensors, one about $350.00 and one about $600.00. He recommended first replacing the cheaper of the 2 and see what happened. We did, but still had the problem. Then we replaced the other one and that solved the problem. We have not had unintended acceleration for 3 years this month.

Though oxygen sensor is not a reason given by Toyota, we had the same end result of unintended acceleration in Previa, which is not even recalled so far. I called the dealer last week and he said the problem they are discussing is different- we were not even on same page. Then I called Toyota and informed them of the above problem we had. I decided to post here as there could be other Previa owners who had the same problem. About $950.00. Is it time to recall Previa for oxygen sensor problem?

When placing my car into "cruise control", my car would accelerate until I would press on the brake out of fear to stop it. The acceleration reached speeds of 90 mph before I stopped it for the first time. The attempts after that (maybe 4) because I often commuted, consisted of the same problem. 2 years after I bought the car, I was in a serious accident that ended up in a total loss and bodily injury. I was going down a hill and was unable to stop even though I had applied the brake. I'm not sure if this was a direct result of the problem, as this wasn't a known issue back then.

I write you in regard the Toyota recall. I bought a Toyota Camry 2009 and I've received a recall letter, first one about the mats, but they never contact to solve the problem. Now, I received another one about the acceleration stuck. In this letter, they say that they will advise in another separate letter when a campaign remedy is available for my vehicle. In fact, the accelerator stuck me twice Today, I was trying to call all numbers I have (Toyota Customer Service, Toyota Experience Service, Toyota of Orlando and Central Florida Toyota) to see when they are going to solve this but nobody knows nothing. Meanwhile, the people are risking their own lives and the others are in an unsecured car. They should give money back for all the risk. Now, I drive uncomfortably. I don't want that car anymore, that co. has no more reliability.

When I bought my 2007 Camry LE in 2006 I immediately took it back to the dealership, complaining of problems with hesitation and acceleration. They told me nothing was wrong with the car. I had contacted a lawyer under the lemon law and really got no where. I did not want the car because I felt unsafe in the car. I explained I traveled everyday from Philadelphia to New Jersey to work and was terrified I was going to get killed. All of my complaints went ignored. The people were rude and uncaring. Now the car is on the recall list. I had a problem with the vehicle accelerating in my garage and smashing into my husband's toolbox and damaging the bumper. I turned the car off to stop it. I have been unhappy with the car since I bought it as I knew it had serious problems.

Now I am still stuck with a vehicle that is unsafe. Sometimes when I hit the gas pedal the vehicle would not go at all and then suddenly it takes off. I explained all of this to the people at Toyota, even contacting the corporation directly and still was ignored. I want to get rid of this car and will never buy another Toyota again. It damaged the bumper. It resulted to mental and emotional stress from being terrified to drive the car. I actually went out and bought a 2000 Toyota from a friend because I felt safer in that car and then the 2007.

- i bought the car (avensis) beggining of this year.
- sent it to the service as i sensed the car weak some problem in acceleration. besides some technical probs with windows.
- sent it to the service after 15000 km as instructed, the car came back with a lid for the washing water broken!, 3 days and the battary went flat. i sent it back to the service they said in case it happens again they can deal with it. two weeks later the brakes started to scream.
- sent it to the service they changed it and had to treat the wheel it self as it was spoilt.
- asking about any warning light for the breaks (they said avensis does not have it), then why the service did not warn me (!!!!).
- car still have the same problem acceleration !!!

- really it is the first time to buy toyota and it was a wrong decision, regretting.

I have a 2006 Toyota Tacoma that has problems. The engine will rapidly accelerate on its own, the vehicle will lurch, and the brakes will not stop it. Toyota representatives have performed technical inspection and "have found no indication that the accident was caused by a manufacturing or design defect" following the incident that resulted in a property damaging incident. Today's incident did not result in an accident, but this is the third such unsettling incident with this vehicle. The accident and this incident were reported to Toyota.


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