Hyundai Reviews

Back seat folds up forward or may fall completely back while occupied and seat belted in. No word back from Hyundai after 6 weeks. ALSO, I now no longer have capability to auto start etc from phone app unless I pay 200.00 per year for a subscription. Time to go back to Chevrolet. Nothing was mentioned about a subscription program when I purchased car in 2023.

What a waste of my time. Had issues with my driver door and hearing wind blowing through it. I’ve been to Hyundai dealership in Racine wi 5 times 3 times to have a door part fixed on and an additional 2 times because they didn’t have the parts at the service area but they were at the warehouse but no one able to go pick them up. I have a 2025 Santa Fe with 38,000 miles on them and dealer states they need to be replaced. Tires are good for 65,000 tread but they are not under warranty. Contacted the consumers affairs for Hyundai. What a waste of my time. She was useless. If I could sell it I would. Don’t get sucked into buying from Hyundai. It’s a money trap.

I bought my first Hyundai Tucson 3 years ago and recently traded up to a 2026 Tucson. The salesman, Terry ** sold me both cars. His customer service and attention to detail were unsurpassed. Terry is a real pro and a real asset to Southern States Hyundai. My only complaint was that Hyundai Corp. changed the location of the speed and lane controls to the left side on the steering wheel, while the right got all the phone and voice controls, just the opposite of my 2022 version. Otherwise, a great salesperson and a great car.

I would give zero stars if that was an option. I bought a new Santa Cruz in February, needed a repair done to the back door so I took it to the collision center. They have had my truck for 2 months and counting because the HYUNDAI manufacturer has no idea where the part is or when it’s coming. My emails and calls are being ignored by my “claims manager” handling my case & I am suppose to just keep figuring out how to get to work with no vehicle and absolutely zero answers on when I’m expected to have one. I will NEVER buy Hyundai again simply for how terrible the customer service is! Mind you this is for a brand new 2025 vehicle, how do you not know where a part is for it?

This is the worst dealership / Hyundai I’ve ever dealt with. I’m 70 years old. I’ve always had Ford trucks. I bought a Hyundai Santa Cruz. Had nothing with problems with it, the first three years they give you free everything ie maintenance but after that, the dealership just kills you. They bill you exorbitant prices, my left breaker light went out. They wanted to charge $400. It wasn’t on our warranty. I went to my local mechanic. It was $20. Then my tires went out 15,000 miles. They didn’t help me, then my AC went out under warranty five years 6000 miles. I had 28,000 miles.

I leased 2025 Ioniq 6 SEL AWD and experience with it is poor. Have to be rocket scientist to even drive it. I only driven it 2 times in year other than my husband drives. Paint peeling by back with window. Nothing has been done about it. They so called fixed port door but glue leaked all down side and all they did was wipe it but still sticky and eventually that paint is gonna start peeling. Thought I was getting a good deal but feel Hyundai dealer ripped me off with broken words to say.

Biggest mistake of my life buying a Hyundai... from the so-called "dealership" I bought this lemon from, to the dealership servicing the recalls I was never notified about to the faulty oil gasket that needed to be replaced and caused the leak, to the oil filter housing needing a complaint escalation. I wouldn't recommend Hyundai to my worst enemy. This company and my car was a mistake doing business with. My car that my wife drives with a 5, 4 and 3-year-old. Never again. Nissan and Toyota from now on. Dealership passes the buck to Hyundai, Hyundai passes back the buck to the dealership. Meanwhile, I'm the one at risk and costing me money to maintain a lemon. Should be ashamed of yourself from Fountain Valley to Seoul, SK.

I thought Hyundai would be better, especially since the fact that they have the best warranty in the industry, but all they ever do is charge me for anything and now that my car has a fire hazard recall number 209 Hyundai will not give me a loaner car Hyundai will not give me a new car and they would not allow me to trade the car in anywhere. They’re telling me that I have to keep it parked away from my house but it’s OK to drive. This is unacceptable. I will never buy another Hyundai and I can’t wait to turn these in the car ride horribly and they always have issues and they charge me constantly for every issue that it’s ever had. Not one thing has been covered under the warranty.

My experience with Hyundai Customer Care regarding my 2017 Sonata Hybrid was mixed. On the positive side, they were responsive in opening a case, documenting my concerns, and assigning a representative from National Consumer Affairs to follow up. However, the disappointing part was learning that Hyundai Customer Care had very limited ability to assist when the issue involved incomplete follow-up by an authorized dealership after warranty service. Even after multiple documented attempts to contact the dealer, I was ultimately advised that the matter was strictly between the customer and dealership, despite the dealership being Hyundai-authorized.

Never again will I lease, much less purchase, a Hyundai. The battery of the brand new car I leased died on me after just one week. Then, when I got a flat tire, the AAA service was terrible. The vehicles have no spare tires (ridiculous!), so you are forced to call a tow truck. Lastly, I got let go from my job, so I called Hyundai to request a courtesy extension on my pay; the rep kept asking when I could make a payment and said he could push the payment for only 10 days. He was insistent on having me confirm when I would make a payment. Before Hyundai, I had 4 leases with VW. I regret changing brands.