
Justin of Little Elm, TX on Jan. 25, 2003
I purchased a 1998 Tahoe from Classic Chevrolet in February of 2002. The Tahoe had 45,000 miles on it when purchased. I purchased an extended 2-year, 20,000 mile warranty on the vehicle. At 67,000 miles, the truck overheated on the way to work. I took it to a Goodyear repair shop and they replaced the water pump for $500, flushed the system and pressure tested it for leaks. At 74,000 miles, a few months after the water pump, I now have to replace the intake gasket.
Apparently, GM uses dexcool (the orange coolant) and it corrodes plastic and aluminum when there is low coolant in the vehicle. I did some research and apparently this is a highly typical and common problem, with one symptom being the heater not blowing hot air, which happened 2 weeks after I purchased the car, while it was under warranty. Of course, the warranty did not cover A/C or heater problems, so I suffered through this, not knowing it probably was the intake gasket going out the whole time. I would guess they were aware of the problem when I purchased the truck.
Since then, the wheel coverings rattle on all four tires, interior parts fall off like they were stuck on with scotch tape, the battery was replaced a week after I purchased the vehicle, and the starter has also been replaced.
I have missed more work than I care to mention. I have spent $1,700 on total repairs, including $1,150 just on the cooling system problems. The intake gasket is a $14.99 part and they charge $650 to replace it, knowing that it is a design defect.