Zynga

I have been playing Gin Rummy through Facebook for 5 years. My laptop quit and I replaced it, logged into facebook, no problem. Went to play gin and had lost my chat rights for some reason (worked great for 5 years). I reported to support... What a joke they are...lol. Anyway...after waiting an inordinate amount of time for a response, I was finally instructed to make sure my account on facebook was the same account... Wow, do they pay the support people there??? Anyway after many back and forth emails I was instructed to try numerous thing, none of which helped. FINALLY, they told me they could find no record of me having typing privileges. So for me to be able to type I need to repay for the feature. It is not the money but the way they treat people is pathetic. Pitiful company.

I paid Zynga poker for playchips - some chips got stolen from account, no chips were given on many winning hands, and most hands were losing hands, therefore, no way to win chips at zynga after purchasing chips. Before purchase when I was new customer - no problems, all the problems came after I purchased chips, I made more than one purchase thinking at some point I would win chips, and all the problems persisted, clearly it's not normal to only lose chips 100 percent of the time but every time - same thing, if I won and managed to be given the winning chips - they got stolen from account after.

This company bans and steals chips from its customers, and hides behind an automated customer don't care service department... It should be criminal to sell fake chips, and then steal them after the purchase with no response.

I’ve learned how to play poker on Zynga, but the game has issues, a lot of cheating, ban accounts for no reason, freezes and takes the chips, you complain and gets a standard answer. It kills the fun.

This game is rigged and controlled. It steals your $. Fake players. Unwinnable hands over and over. They only care about their top 4 shareholders. Today stock went down, that affects play. They took so much from me. I'm ashamed. No good quality support, just same old emails. Used to be fun..Now card counting is big! I have screenshots of these hands over and over impossible to win compared to opponents. Going out in 1 hand is unfair. Not worth it!!

Recently hundreds of customer accounts were disabled, some exceeding $5,000 sent to Zynga, for which they will be answering a class action if mediation is unsuccessful with the players. This company or its subsidiaries are run by children who have temper tantrums and take it out on their customers.

This app is a scam with “players” who can view others hands and beat them to influence players to buy more coins. For example… 1 player had two 4-of-a-kind in a row, and then a flush with an ace 2x to beat people who had flush with a K. The “player” does not respond but will leave the table if you point out their impossible sequences of hands. My degree is in probability/statistics, and I can tell when hands are impossible. Zynga Poker… if you want to scam, at least make it less obvious.

I’ve never seen so many 4 of a kinds. This game obviously cheats you out of coins and for what? When a game makes me intentionally lose, they will never see a penny of my money. When it’s fair, I spend. This game is so rigged! They’re crazy if they think I’m gonna spend money just to be cheated out of it by a bot.

I'm not a pro but I consider myself to be a fairly good player. However, Zynga Poker favors idiocy over skill. For example, In my experience (60+ hours playtime), flushes hit much more often than straights, something that most would agree is absurd. There are plenty of reviews here about getting ripped off from chip purchases; I have never bought chips but I believe the stories.

Zynga are unashamed crooks, you used to be able to enjoy the gameplay at least for a few hours, or day. Now they simply do not allow you to win at all. It is all about their shareholders making money. Seems as though the game has changed now. They have been instructed to collect as much as possible as fast as possible, so good luck winning or enjoying the game, it is a futile pursuit. This company is trash and I hope they get investigated and the people in charge jailed for creating this unrealistic game play geared to rob you and me.