Zynga Reviews

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About Zynga

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Zynga has been creating social games and mobile gaming applications since 2007. The company has developed games like FarmVille and Words with Friends, leveraging in-game social networking features for user engagement.

Pros
  • Diverse range of games available
  • Meticulous design enhances gameplay
  • Strong community interaction
Cons
  • Poor customer service response
  • Frequent technical issues
  • Concerns over game fairness

Zynga Reviews

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    Customer ServicePriceTransparency

    Reviewed May 7, 2026

    Games are free, however you will need to make in app purchases to enjoy all their games. Each one has multiple events needing pricey purchases to complete before events end to receive all “rewards.” Add to this, CS should have been politicians as they are either obtuse or hiding information on game play so you continue spending for “maximum rewards.”

    Player appear to be rewarded for spending more real money in game by having access to initial event roll outs, creating a no win realm unless you can outspend others, not to mention being partnered with certain social media that does raise privacy concerns when you are so strongly encouraged to log in with the social app….

    More than a dozen requests with one incredibly simple question is responded to by circling around with absolutely no real answer. If you’re comfortable using their gaming apps, and allowing your children to use it, be very aware that transparency is not in their vocabulary, however subterfuge seems to be well versed in their culture.

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    Sales & MarketingPriceStaffRates

    Reviewed March 25, 2026

    So many pop-up ads! You get redirected to shopping sites from their paid sponsors like Temu and Panda Drums after every game! Proceed with caution because you have to agree to their terms to play and it comes at a price! You will be targeted by these companies on other sites after you leave. What a nightmare! This app causes all kinds of issues and the frustration outweighs the entertainment value.

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      Reviewed March 23, 2026

      Pathetic game designed to make you lose and buy more chips. It takes a significant rake, so those hands you win are insignificant because the “live players” fold. But when you bet with a big hand…be prepared to lose to some clown who went all in with 7-2.

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      Punctuality & Speed

      Reviewed March 21, 2026

      It now appears that Zynga, for whatever reason, has suddenly decided to take additional steps to decrease a player's ability to get additional chips without playing a hand. Just as quickly as I lodged a complaint with Zynga two days ago about the "Special" and "Buy" app on the Poker game. Zynga 'fixed' the problem. Today, Saturday, I discover that Zynga removed the "Special" and "Buy" apps completely. I believe it is time to lodge a complaint against Zynga with authorities outside the Zynga organization. I may be wrong, but Zynga's continued manipulation of the Poker game apps, gives reason to believe that Zynga may be manipulating the game to cause players to have to purchase chips to continue playing the game.

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      Reviewed Jan. 20, 2026

      The platform is rigged to keep you spending $$ on Chips with no cash Value to play. The only positive is their multi table tournaments. Those are as close to real tournament poker I have found. But their regular tables are definitely running an algorithm to drain you of your chips.

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      Reviewed Dec. 27, 2025

      The game keeps freezing, and chips go missing. VIP support wrote me that I could play again because it was solved, but it wasn’t and I miss 4.8T chips. A new Z watch has been launched but it wasn’t and wasn’t progressing at all. Support confirmed the issue but didn’t adjust what I missed, so up to me to recover from Zynga issue. I would like to be sponsored by Zynga as many players I met at table so it would make it fair for me and I wouldn’t mind all the issues.

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      Reviewed Dec. 19, 2025

      Obviously NOT random draws. Algorithm to make you l9se to try and entice you to buy more coins. And also when your partner quits, the computer takes over and the computer plays Spades like a 2-year-old. People at levels 1-9 get hands that are crazy sometimes with six and seven Spades just to encourage them to keep going. Don't spend one penny on this game or give anything to Zynga.

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      Price

      Reviewed Oct. 12, 2025

      All the games are rigged. The dice are rigged. If you play backgammon, people cannot roll 5 doubles in a row back-to-back. They are rigged and they will rip you off. The games are not even worth playing.

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      Sales & MarketingStaff

      Reviewed Sept. 3, 2025

      If you see this company attached to a game, RUN. It hates you, plain and simple. It is all a scam. Don't let the carrot they dangle in front of you tempt you, they hate you. I can't say it enough. They don't want you to enjoy the game, they don't want you to win, they just want to sell your information and take your money. I truly don't understand how this is a legal business model, but that's the world today. If you need a reminder, this company HATES you.

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      Reviewed July 12, 2025

      Zynga cheats. They have two goals: Increase Gameplay addiction to capitalize on addicted players, and entice all types of users to spend. The quality of the user experience is ignored. They strive for a base of players who will meet or exceed user spending benchmarks every month. They also use agentic AI and fake players who regularly beat the platform's top players. Top players are there because they're continuously spending serious cash for power ups and refills. Zynga puts fake accounts ahead of those players so top players will spend even more to beat those fake accounts.

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      Customer ServicePriceRefunds & PayoutsStaff

      Reviewed July 4, 2025

      I’ve been a Zynga poker player for over a decade. Have over 30 trillion in chips and over 350 buddies. I’ve watched this game decline into a big mess of non stop bots, bullies, cheaters with Zynga claiming they do something….they do not. Our study showed after over 50 reports on a single obvious bot- got zero response. We repeated this with 25 suspected bots, abusive bully bingo non stop all in, hackers, etc. and still not a single abusive player real or not, was ejected. The rare hands now showing up as commonplace, the stingy bonuses that cost way more to get than they pay out, the chip rake on every hand means you lose even when you win. It’s not fun. Period. No actual poker played anywhere. It’s just a ‘game’ (which it no longer is as all is predetermined and under minded by the onslaught of AI hacking) that is non stop loss. Please, trust an authority.

      Zynga is likely to go under even with Take Two acquiring them as it’s actually gotten far worse! The amount of negative feedback and the fact it’s the same or similar issues across the board foretells what is to come. Zynga has decided free playing cheating bully players will somehow keep this game alive. Dumb. Just dumb. So you’re better even playing real money poker as it’s cheaper than playing this supposed free game of loss. Hope this helps the poker players! Shame on Zynga.

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      PriceRefunds & PayoutsRates

      Reviewed July 2, 2025

      I've been playing Farmville 3 since December of 2019 when it was first released in the US. The first few years it was very fun and not as expensive like it is now. I've earned rewards with hardly paying anything out of pocket. In 2023 they upped the price on everything! I can't even "play" this game without "$paying$." This is horrible especially for people that have limited income like myself. I was paying over $35 minimum now I can only pay $5 due to my utility increase. The pet rescue charges me $12 to unlock premium.

      Zynga needs to stop pocketing from us and start rewarding us without spending $50+ every month! I have played other farming games outside of Zynga without spending any money out of my pocket. My members are getting ready to leave because these same boring events that no likes to play, we are FORCED to play with the introduction of the game play. They need to give us an "opt out" option for these events. I don't want to leave my co-op, but I may have to if something does not change.

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      Refunds & PayoutsHonesty & Transparency

      Reviewed May 4, 2025

      The people who run the Zynga game are dishonest. They take all your points that you pay tons of money to buy and if you win a few times in a row they block you, take all your points you paid for and say reason is breaching the rule of the game. American lawmakers must stop these thieves from stealing our money. These people should go to jail. They are like bank thieves that are given the key to steal it

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      Refunds & Payouts

      Reviewed Feb. 4, 2025

      Zynga puts out a good product but there are some major issues with the “randomness” of cards. The river produces big conflict and multiple good hands. Much more than you would expect. I played over 2 million hands and saw a lot of “Zynga Specials” type bad beats. The game requires you to buy trillions(!) just to keep up with the bonuses paid out. I do not feel that it is a truly fair game. Inevitably you will lose. The game is highly addictive.

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      Honesty & Transparency

      Reviewed Dec. 4, 2024

      Whatever crap they created is not even close to realistic...The run-outs are either four flushes, one liner straights, double paired boards, and monotone flops consistently..In 10 min of play you will see all of these multiple times yet you can play a real live game and maybe see two of those in an 8 hr session..The game sets up disasters to happen regularly if you flop two pair and it is not top two pair throw it away, it will lose or a flopped straight you will lose to a bigger straight or flush or full house by the river.. Honestly the most unrealistic outcomes I have ever seen in poker and it will do nothing but piss you off..

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      Customer ServiceSales & MarketingOnline & App

      Reviewed Nov. 18, 2024

      Bought chips and never received the full amount, I was owed 6T, I message them and they said it was added to my balance, refreshed the app, nothing, then called back and they said it should be in my account now, refreshed the account and again nothing, third time I call them she tells me there’s nothing she can do for me, they stole my money and didn’t even give me my chips back, they actually robbed my money which I find very offensive from such a big company like Zynga, also I’ve made a lot of purchases before but they lost a valued costumer, keep your 6T in chips. I will never spend a penny on this game ever again. Also Ryan C gave me attitude and hung out on my face, I told him I need to speak to a manager and didn’t listen to me and hung out on me, he needs to get fired. 0/10 customer service, 0/10 loyalty service, I’m not satisfied at all, shame on you.

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      Reviewed Sept. 9, 2024

      I am unable to play the Game of Thrones for very long. The games do not let me win. I have been playing the Game of Thrones every morning for a few years now and it’s getting to where I don’t want to play it anymore.

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      Customer ServiceSales & MarketingStaff

      Reviewed Aug. 26, 2024

      Zynga poker is scam. It is set up to take your money. There are players who have millions OF TRILLIONS chips. If you were to buy these amounts of chips with real money you would need over $100 000 of real money. These people always win and they try to sell you chips from the game. For all we know the people work at Zynga. Customer service does not take care of paying customers. Management does not even get back to you!! This is a scam!!! Do not play this game!! 100% do not recommend this game to anyone.

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      Verified purchase

      Reviewed Aug. 20, 2024

      I bought a coin and Elite points package in the Hit it Rich game for $399 and clearly did not get everything that was listed in the package. I contacted tech support several times and they keep saying that they checked and my account is correct when it is very apparent that I did not get all that was supposed to be in the package. So frustrating after spending so much money that they just ignore you when there was an error on their part.

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      Sales & Marketing

      Reviewed Aug. 11, 2024

      NEVER BUY CHIPS - ZYNGA CHEATS PLAYERS! Zynga Poker uses bots to take your chips. They want you to purchase more. Anyone that buys chips can kiss their money goodbye. If you like playing simply watch some phony ads (ie. TEMU) to earn chips.

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      Reviewed July 8, 2024

      Don't play any games on Zynga because they get your personal information when you sign up, then sell your personal information to other companies. After doing this, if you do not send them money, they will let you play for a while then suspend your account and then cancel it without a good reason. A total ripoff!!!

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      Reviewed June 23, 2024

      Thirty plus opposition straights in the last 24 hours. I believe that Zynga systematically builds large pots with pre-determined winners to increase the size of the rake. Do the math… You can’t possibly play enough hands in a day to see that many losing straights. Pay attention… It happens constantly.

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      Customer ServiceRefunds & Payouts

      Reviewed May 4, 2024

      Zynga is the worst. I bought their chess game. Then they discontinued it without warning. And refuse to refund. Worst company ever!!! They have zero customer service. Impossible to get anyone on the phone. Stay away unless you want to lose your money.

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      Customer ServiceStaff

      Reviewed April 26, 2024

      I purchased chips and as I’m playing my hand was better than somebody else’s hand and I lost 100 billion chips because there’s hackers playing this game and when you try to email, you can’t get in contact with nobody from this game. So it’s OK for them to take your money and hack you But if you want to get in contact with any customer care representative can get in contact with anybody unacceptable. I don’t think anybody should play this game because they’re easy to take your money but when it’s somebody hacking your account you get no help. Kristos **

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      Refunds & Payouts

      Reviewed April 17, 2024

      Unfair treatment, banned account for no reason after purchase. They refuse/ can't explain why my account was banned, I wish they would have banned me before purchase. Of course, they said no refund...

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      Reviewed April 10, 2024

      Why do they offer 1400k reward for earning 3.5 billion or 420 million for 7 billion earned. Unbelievable that such a very small amount for earning a fraction in rewards. What in the world are the people at Zynga think

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      Reviewed April 3, 2024

      Don't buy any chips from Zynga, most bad beats... I've received promo to hook you, but it's always been bad beat, I've lost all purchases from bad beats. Has anyone experienced my situation, I think all should boycott this site.

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      Customer ServiceSales & MarketingRefunds & Payouts

      Reviewed April 1, 2024

      Stay away from Zynga. I purchased the Word with friends 2. I started receiving ads and my music will stop playing while playing the game. When I called them, they said that I only paid for the 30-day license. Which he said and records said that it was purchased on March 5, they stop my license on April 31st. As you can see that is not 30 days. This company is ripping off the consumers. STAY AWAY FROM ZYNGA GAMES.

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      Customer ServiceTransparency

      Reviewed March 5, 2024

      After playing Zynga poker regularly for about 8 years and accumulating almost 600 billion chips, Zynga suspended me and took away all of my chips without warning and without explanation. Emails to customer support are being ignored. If you haven't already started, my advice would be to stay away from this gaming site.

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      Reviewed Dec. 12, 2023

      I have played Zynga for years. I stopped because all they did was take money from me. They would let folks win with impossible odds. If you like playing and don't mind paying-to-play, they will take all of your money and the odds of you winning will go DOWN!!! I left them during the pandemic because I spent hundreds before realizing that they were unfair almost to the point of tears. This company should be shut down. I wrote them once because I was playing and there were 4 full houses in one hand.

      I have been to Vegas, Atlantic City, NY gambling houses and have NEVER seen that. They set you up so that when you think you have an obvious win, you lose. There is always a higher straight, higher flush and, even a higher full house!!! If you buy chips, their system will put you at a table to take all that you just purchased. When all of the chips I purchased are gone, so am I. Go to hades Zynga with your crazy odds of winning.

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      Customer ServiceStaff

      Reviewed Oct. 6, 2023

      Customer service agent was very rude. When I contacted them I was told basically, "Too bad. Get over it." I spend a lot of money on these games and don’t feel I was treated properly. I have removed their game from all my devices.

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      MaintenanceStaffResolution

      Reviewed June 8, 2023

      So frustrating. I’d been playing Zynga poker for about 14 years already. I have about 100 billion chips with me with good statistics tied to myself. All of the sudden everything is gone and I’m unable to log in via my Facebook account. They tried to help but we are just going in circle as they are asking the same info over and over, they promised to fix the issue as they see my account being still active but I don’t see any improvements. With all these, I lost my trust with Zynga. I find this as an indirect way of robbing people. They will make you spend money and all of the sudden you no longer have access to your own account regardless how long you kept it. I recommend everyone to stay away with this company. I also want bring up that Zynga poker could have bots that play along with other real people and robbing these people’s hard-earned chips. This company is corrupt!

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      Reviewed April 18, 2023

      Just back again. They keep telling me it's random algorithm and crap. Played pretty much a month straight and can count on 1 hand how many times I won. Just played Omaha 100 mil. 10. straight hands. I didn't even match a pair all those cards how is that even possible? Do not I repeat do not put real money in a game you can't even win fake chips.

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      Verified purchase
      Staff

      Reviewed April 8, 2023

      I have played Zynga poker for over 15 years, since the game started up. The most annoying thing about this game is that there are thousands of people selling chips illegally who don't even play the game, sending you buddy requests every few minutes. Every single one has a name with "Do you want buy chips 1T 5T 100T.". Zynga does nothing to remove them because they are Zynga employees. No one who plays the game sends buddy requests. Next, the cards are not random. You will get hole pairs 2-3X more often than the law of averages would suggest, and it is not unusual to get five hole pairs in a row or five people have hole pairs in the same hand. You can always tell when someone has a hole pair because they always go all-in pre-flop.

      Since the beginning, I have noticed something very unusual: whenever I have a 4, 5, or 9 in the pocket, the other two show up eventually. It is true about ~95% of the time. I count on that outcome and I know I cannot win. (Note: I am a mathematician and these types of things really jump out at me.) Zynga puts countless things in the game that work against you psychologically. Little things that exist just to screw with you. For example, every time you log in to the game the default tables are the highest you can afford so you go in with all your chips. That's just the worst thing you can do. So you have to change it every time. When you set the number of chips you want, the slider is one pixel thick, so if you're not stacking the maximum, it takes an eternity to move it and change it to your preferred amount, and by that time someone else is in your seat.

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      Reviewed March 26, 2023

      Found this site and played a hundred games...Verdict, totally corrupt...Constantly asking me to buy chips. The hands that were dealt were obvious set-ups, even if I had a top hand. My opinion is that Zynga is totally corrupt.

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      Zynga Company Information

      Company Name:
      Zynga
      Website:
      www.zynga.com