Zynga

I have been losing money on Zynga poker for years and due to a gambling addiction I find myself back on Zynga poker even after losing 1000s. I have messaged them asking to either ban me from depositing money or limit my spending to bare minimum. My emails and requests have had no reply and since I have lost a few more hundred. All gambling casinos online etc have to give option of deposit limits or self exclusion and Zynga poker is gambling but in this case it's worse as will never be able to win any money. I feel trapped and in a lot of debt through all this. I need people like myself in this position to help me. I don't know how Zynga can get away with this, they know people get addicted and instead of giving players an option to not spend over a certain limit they just take and take and prey on the weak. I have paid so much money I actually can't sleep at night thinking about it. Zynga are thieves. Something needs to be done!

When playing the game the other night something pop up on the screen. I x it out and it took all my tokens. I have earn 105 million and was up to 63 additional help and know I have to start back over. I would like you to go back and retrieve my tokens. I would appreciate very much so I can play at the level I was on. You should be able to find that out. I’m pretty sure I over the 150 level. Thank you if you can otherwise I will just delete the game from my Facebook page and I will let all my friends what happened to me and tell them to do the same thing.

They set up the games must you lost all the money, just be careful when you play on this website. The games is good but the admins is suck and selfish. I know they gonna block my account after this complaint??? Thanks Zynga. Hope you play for everyone playing on your website.

I've been playing and spending money on Zynga Poker for over seven years now, I more than likely have spent 10000 buying poker chips through this company. Come to find out they have been charging me tax on my app purchases and not when I do a purchase through Facebook, they say it's mandatory. If that's the case it would be mandatory through Facebook as well, I don't even get charged tax if I buy a gameplay card at a store. I will be disputing every debit card transaction, and filing a class action lawsuit against Zynga Poker, if any of you out there feel what I'm saying please get in touch with me.

I spent a small amount of money ($5) to get I think it was 500 Hindsight uses. I had about 350 left when Zynga did away with the Hindsight button. They said "Be patient. It will be back." But if you wanted to you could get a refund, but ONLY within 30 days of purchase and with an order #. It had been a long time since I purchased my hindsight uses, plus I figured I'd give them the benefit of the doubt and wait for it to come back since it wasn't worth fighting for $3.50. Well hindsight is back and I have 2, yes TWO hindsights to use. Again, it's a small amount of money but it's the principle of the matter. Paying for something and having it taken away. Now that I've come to Consumer Affairs I see that lots of people are having problems with Zynga taking things away in various games which the players have earned or paid for. I hope someone class action sues them for something. Bunch of crooks.

Though they claim FAIR PLAY, it is a Unfair Game of Preselected Winners, with bots and cheats being common. If you expect to advance, with skilled Poker Methodology, then think again!!! Zynga is a Business and they must sell Chips in order to PAY those excessive Salaries. So you are deceived into believing you have winning hands, only for a bot, a multi-account player or a scheme is pulled over your eyes. Search Google for former Employees of Zynga. They have spoken out! You are not forced to buy chips, so if you do it is no one's fault, but your own!!! It is addictive and poorly Regulated, meaning you the Consumer gets HUSTLED. You have a better chance of breaking even playing Power Ball!

I had 3.2 billion chips in my Zynga poker account... the next morning I had one million. I contacted them and they told me that they couldn't help me. I then contacted the BBB and they claimed that I was hacked and then they agreed to restore my chips after I showed ID, screenshots showing that my settings were secure etc... and I also have a pin code that must be entered on Facebook to enter Zynga poker. Everything was fine and I had no problems with hackers, and then I received an email from the BBB that Zynga wanted the complaint dismissed, so I approved and it was dismissed. Within 24 hours my now 4 billion chips were gone and it showed once again that I only had 1 million.

I am pissed! I played a 800k Sit N Go. There was me and 3 other people left. I had a 10 in my hand and 2 tens popped up on the board, lo and behold the game wouldn't let me check or raise! It was glitches up for 1 minute. When the screen came back on I lost all the money I had somehow! My tablet never glitches up like that. How convenient right when I was about to win it does this! I buy chips for this cheating game, and am not buying anymore. Blatant cheating. Makes me not want to play anymore!!! NOW I AM OUT OF THE 800K AND THE MONEY I WOULD'VE WON! Messed up.

1:23 AM, April 6, 2017. I have played your Poker Club Pro game for years. I also have paid for many chips regularly. One of your players Hussain has many accounts and one of them is Jim. They are on the top of the leader list so easy for you to spot. Hussain admits he has 50 accts. He uses both Hussain and Jim at the same time to gain advantage. This is not acceptable and flies in the face of your game regulations.

I was at JFK airport on 01/09/2017. I went online to play poker using JFK wifi. As soon as I logged on I lost my 80 million points. I emailed Zynga and they said they would into it. I waited and received a response and they asked for information about my account. I sent the information requested the next day. Two day later they responded and said they could not find any info that I had the points I said I had. I requested that they retry. The responded the next day that I did not have the points I said. I asked them to give me a supervisor that I could talk with. I explained I did not make this up. I paid for extra points and now it was gone. Their response was to block me from emailing them ever again.

I started playing this game only a few months ago and as the holiday season approached Zynga offered many games for the holidays. I spent a fair amount of money upgrading and enhancing my ability to compete. The on or around December 22 / 2016 I could no longer leave the garage to race in any event. I created many support tickets and always got one of two answers. To basically reset my device, or they are aware of the problem and a fix is coming. Which has not happened and resetting the device including reloading the app has done nothing.

I have read many of the other complaints and totally agree with almost all of them. I have played Zynga Poker for several years, but have had suspicions in the past and quit playing for extended periods of time, only to start playing again. Yesterday, I went over the 5 billion chips in my account and am currently leading the league 16 winnings for the week. I have never paid or will ever pay real money for chips. I built my stack up by winning. I used to play poker professionally online before the federal government cracked down and forced the online companies to stop accepting deposits from USA players. I play on the IOS on my phone and the other day it asked me for feedback and I was brutally honest.

I purchased the "Pyramid of Keys" for the FarmVille 2 Country Escape for ZYNGA GAMES on November 11, 2016 which cost me $99.99 before taxes for 3,900 keys. Plus I purchased an bonus set of the same amount for the same price with of course bonus amount of keys which I have never received neither the keys nor the purchased price back. They asked me to send them a screenshot of the purchase from GOOGLE PLAY which I did. Then they say they cannot find where they received the payment. They in turn told me I would have to contact GOOGLE PLAY to get my money back.

I have been playing this "free" game for over a year. I will say I do enjoy the game. But, I will also say that it is very frustrating. It is not a free game! If you do not purchase "extra credits" you will struggle to maintain your credits. You will have no choice but to bet minimum credits to get to the next level up (10, 30, 80). They are the only thing that will keep you alive. You can get extra credits by watching videos! It use to be 3000 for each video and sometimes you could watch 5, not bad 15000 credits. Now it is a crap shot, anywhere from maybe 1500 (most of the time) to 7000 (rarely). The catch is that now you may have to restart your device each (and sometime every) time you watch a video because it freezes your device! Come on, is this a free game? If you don't pay I am guessing not so free, just another frustration. They are the ones playing the game. With us!!!

I have played on Zynga for many, many years now and I periodically stop playing on their site for quite some time. For some reason, I always give them another chance by logging back in and playing. What I see is sooooo ridiculous, it HAS to be cheating! You really need to see it to believe it! I am sooooo done with them now, it is not even funny! When I sit to play poker, even online, I know the odds of certain hands winning. But with Zynga, ANYTHING GOES! Zynga always manages to "defy the odds." Zynga, go screw over someone else, because this chic has had enough of your crap! Did you really think people wouldn't catch on? And, by the way, how much longer do you think you're going to get away with it? I presume that the end of you is near!

This game is riddled with Bots. After reporting these bots for over 2 months, Zynga has done nothing to remove them which leads me to believe that they are in fact Zynga Bots. There are 2 common bots right now; the 90% bots and the 3X buy in bots. They both have obvious patterns. The 90% bots are as follows: Always buys in at the minimum, for example at a $100K/$200K stakes table the minimum buy is $2,000,000 and this is what they buy in at. If they then have an Ace, or a pair, or 2 face cards (K,Q,J) or a face card and another high card (10, 9), they will always bet pre-flop approx. 90% of its stack, never all in unless it's to call. It will leave the table once it has won at least 3X the buy in ($6,000,000+) based on the above example.

The current issue I am having is that whenever I submit a ticket to Zynga support I get a confirmation with ticket number and usually Zynga would send automatic message saying they were reviewing ticket and would get back to me shortly. Ever since the 31st of July that was the last time support contacted me, I've submitted a few tickets and even emailed them about how poor of service they are having and how rude it is to ignore their customers. I've had items missing from inventory and if you don't know the exact name they claim they can't verify you ever had it.

I once had a few billions, 1 billion disappeared. I contacted them, they promised me to investigate where did the 1 billion go. They kept promising me until I got tired 6 months later. Crooks. I think employees working for Zynga steal chips and sell them in black market. Also, the game is far from fair. The cards are definitely rigged. In Zynga always a set comes on river too frequently. Also funny straights always happen, for example KK vs J9... Flop K23 comes. You feel safe, turn 10, river Queen. This happens toooo often (with various cards). Also AA vs 22, AK9, turn Q, river 2. Many friends of mine got banned. Zynga refuses to tell them why. Employees just rob their chips, most likely they sell them. Very poor company, no wonder it is in trouble financially.

Alright, so I was looking for a place to play poker at, for fun money and discovered this place called Zynga Poker. At first it seemed like a great place! I was really amused of the icons, graphics and design but one day when I logged on I had a message, "Account banned". I was shocked and couldn't believe it. I contacted the support and they did not even disclose me the reason why it happened. I wrote back to them a couple of times and received nothing but useless responses and no evidence, nothing. I had on my account 15 million chips that I had won by using a reckless loose aggressive player strategy. Now as you can see, I wrote my subject in plural "banning players".

I made a few purchases for one of their games. I'm not certain if it was due to technical issues or a deliberate act but my purchases did not roll over as stated on their own Web site, thus I lost real money on this game. All I get are computer generated emails that state that they are working on the issue. It has been over 6 weeks and none of my emails have been answered. As far as I'm concerned this is stealing and misrepresentation. Buyers beware.

I have played over 200,000 hands on zynga and it goes thru cycles of 4 of a kinds, straight flushes, full houses, flushes etc. There is no way on fair play this would happen. Like 2 wks ago it was on a 4 of a kind run and I seen 16 four of a kinds in one day. Not all mine of course but that is mathematically impossible... In the last 7 days I have been dealt a straight off flop and all three times one of other players go all in with and obvious straight there on table and pull a fh. Now that's 3 times in 7 days and 2 of the times the other player had only one pair... Mathematically impossible. I have spent real money to play this game. At least they can do is make it fair play. This company is making millions saying "fair play" and it's not fair play. Number don't lie.

It seems like ever since I've paid for chips the bad beats just get more and more ridiculous. The odds of losing with four kings to four aces? Anyone? Well it has happened twice. Once is a trillion to one. At least there is some comfort in knowing Zynga went from about 300k players online to about 55k and is steadily dropping. They are real ** people doing rotten things. Karma will get them.

I have been playing Zynga poker since 2010 and I reached the very best level of 197 at this game with top winning in one hand 18.2B last week. I was astonished when I open my poker game as usual that my account has been banned. I emailed Zynga, "Please explain what is going on." They reply with one thing that "You have violated our rules" and set them all down and I am sure all players have violated one of them. I asked for a warning at least since I am an old player and spend over a 1000$ on this game buying from Zynga but they replied with a msg almost like, "Go to hell".

I have been a faithful customer, look back and see how many years I have been here. I have spent a lot of money all these years. I am 73 years old and have arthritis, really bad and I spend a lot of my time on my computer. The problems with FarmVille have me on the edge of letting y'all go, and find a different game other than Zynga. I know that I am not the only one having these same problems. I have done what they ask, I'm still waiting on my Horse, Water, money promised, and many more as I continue to play this game. I would like for someone to reply to my letter, this might not be important to you but it is to me. It takes a lot of my time while I have to sit in my chair. A very unsatisfied customer.

Texas Hold'em - I have played 6000 hands. Recording the flip when 3 cards of the same suit occurred 2118 times. I asked my friend's son at MIT to run the mathematical probability for this happening. One in 17 trillion times. Tell me that is fair dealing.

I liked playing Zynga games through Facebook. I started out playing the "Crazy Kitchen" game to "Draw Something" then "Words with Friends" and then onto "Farmville" (yes, I played Farmville and sent out game requests to friends, but that was a few years back). These games bring out the creativity in you (of course, this is just one of the gazillion ways we can be creative). Believe it or not, but this makes me think about joining the Zynga community. These games are also time-consuming. I wonder why somehow they're addictive...haha. It's good in helping let time pass, though. Thanks, Zynga.

The 8 week challenge has cost me thousands of dollars with keeping hackers at bay. At least I thought so, until Zynga's own workers played dumb & have now showed their guilt through enough emails that I have. Every time atleast 5 times was near a billion or more. Hopefully I can find who, what & where to toward them to if I don't get a full refund pronto.

I paid the $19.52 for around a year and the gameplay improved somewhat but it still has governors on the gameplay. Then after my complaints to Zynga support, to no avail, the gameplay never got better so I closed off my credit card. NOW this FREE game barely works. I may be able to get 5 different options within 30 minutes. The Flash Plug keeps crashing. I know it is not my computer because it happens on all three of my systems from laptop to desktop. I have complained to the horrible support offered to the Zynga players that don't pay monthly and nothing has changed except for the worse. This company needs to thoroughly investigated. I would like my money back, everything I paid to play for is disappearing in my game since I no longer pay.

Very unrealistic and frankly boring. Since there is no limit to the number of buy-ins with real money for virtual chips, there is no eventual winner. Real Poker skills mean nothing in this game since there is no limit on the # of buy-ins.

I get to the set up then my game disappears, going back to a blank page. I have already unloaded the game then tried again few days later. Now it's worse. I'm very upset with Zynga. I've tried everything to fix this problem but Zynga doesn't care.