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Nav Business Credit Reports
Nav Business Credit Reports
Overall Satisfaction Rating
3.78/5
  • 5 stars
    5
  • 4 stars
    1
  • 3 stars
    0
  • 2 stars
    2
  • 1 stars
    1
Based on 9 ratings
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Nav Business Credit Reports

ConsumerAffairs Accredited Brand

Nav gives small business owners access to their business and personal credit reports, contextual insights and tools to build business credit. Its marketplace features over 100 business credit card and loan options and makes instant recommendations based on your credit and business profile. Visit their site to see how Nav can help you get funding, save time and lower your costs.

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9 Nav Business Credit Reports Consumer Reviews

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Rated with 2 starsResolution In Progress
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Verified Reviewer
Original review: Aug. 16, 2019

I created a NAV account yesterday. Didn't even sign up for the premium account. Wanted to check the UI & basic reports before we upgrade. I got 11 phone calls today from different financial product vendors. Selling BS products. Not even a Human, they were all robot calls. Very very disappointed that companies these days don't give a ** about their own customers contact info.

Nav Business Credit Reports response

Hey Eyan,

I'm Nav's Sr Director of Marketing and I can assure you that Nav does not share or sell any information unless you initiate the data transfer. The only outbound calls made by Nav are 1) if you upgrade to premium, we'll make one call to make sure you understand all the benefits. 2) if you interact with our financing marketplace and need help.

I'd love to understand better who called and why you felt it was connected to Nav.

There are countless sites who make a living of of what you described but Nav is not one of them.

Thanks,

Joel

2 people found this review helpful
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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: March 15, 2019

We tried using Nav.com for our business credit reporting and it was beyond terrible. The moment after we signed, and paid for a premium account, we started receiving phone calls and emails regarding credit cards and financing. Terrible loans that should never be sold to any business. Mind you one with good credit. Anyway, they give you zero way to opt-out of these solicitations (which is illegal). They also want as far as to sell our information to an accounting "Partner" who then also started calling us none stop. In summary, we paid to try their service in return all we got was none stop solicitations for products we do not need and do not want and they have no way to make it stop. Absolutely terrible.

Nav Business Credit Reports response

Parker, I'm sorry your initial experience with Nav was less than optimal. Whenever we hear of stories like yours we take matters seriously and work to improve the flows of communication and explanations behind why certain financing offers are presented over others. Nav offers all business loan products ranging from SBA loans to business credit cards.

If you'd be willing to take a brief phone call with our product team to better streamline the process of opting out of emails/calls it would a tremendous help.

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Customer increased Rating by 3 stars!
Verified Reviewer
Original review: Dec. 31, 2018

I found it interesting that they used bogus information in their customized advertising, listing my DUNS # when I don't even have one yet. They also included a SIC CODE that translates to "ALL OTHER THINGS THAT DON'T FIT IN ANOTHER CATEGORY." So they're trying to establish a trust relationship with me by misleading me. Interesting approach.

Nav Business Credit Reports response

Hey CM, we're sorry you had a poor experience with Nav's front end marketing. We leverage our partnership and shared data with Dun & Bradstreet to generate all of our direct mail pieces. If your business information is inaccurate or possibly tied to another entity we'd be happy to help update your information with the bureaus. Feel free to call 855-226-8388 to speak to a member of our team.

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Rated with 2 stars
Verified Reviewer
Original review: Sept. 19, 2018

Nav is a financial product for businesses to monitor credit. The issue is it isn't worth it as a product and canceling it is a huge pain. I don't know about you but as a business owner, I am constantly looking for tools to save me time. Nav requires you to CALL THEM to cancel your account. This is such a huge pain in the **. I decided to cancel as the product doesn't give extensive detail in its reporting of issues. If you do have an issue with a credit agency, you still need to go to them to download a report to get the level of detail needed to solve the problem. Their reports also miss a lot of essential detail. I will say I appreciate they are trying to make something that can be less straightforward more so, that said, it's still not worth the cost. Also, they screen the reviews on their website so only the good ones show up. My advice would be to not waste your time with them.

Nav Business Credit Reports response

Thanks for the feedback William. You've pointed out a couple items our team is actively working to streamline. You can downgrade to Nav's Standard (100% free) plan any time to continue to monitor your Paydex and Intelliscore business scores as well as your Experian personal score at no cost for life!

4 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 9, 2017

Nav has been a great tool for us to monitor our own credit as well as current and future partnerships. They have been able to help several of our clients with any issues reporting on their business credit as well helping protect us. They have a plethora of tools to help any business. Thank you, Nav!

3 people found this review helpful
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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 7, 2017

Nav allows me to monitor both my business and personal credit score. The nature of my business causes me to travel frequently. Nav’s mobile app allows me to stay up to date while on the go.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 1, 2017

Nav is a very useful service. As a small business owner they helped figure out business credit for me so I could better separate my personal stuff from my business, and the credit monitoring is great. They frequently send out articles with useful info on how to improve my business. I recommend Nav to all my business associates.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: July 18, 2017

NAV is the best solution for small business credit monitoring. I have been using NAV for several years (back when they were called Creditera). Their software was the only one I found that could help me understand what my business credit score was and how to improve it. I still use it today. It is very user-friendly and provides a summary of my score(s) and details if I want to drill down. I would highly recommend it to any small business owner who wants to gain control of their business credit score.

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 18, 2017

I've been a Nav customer for a little over a year now. About 6 months ago I upgraded to a premium account. I get all of my personal and business credit scores and continue to monitor them. Whenever my score changes Nav provides a detailed explanation, too.

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Nav - Business Credit Reports expert review by Barbara Friedberg

Nav is a credit monitoring and financing platform for businesses. You can use Nav’s services to find the best financing options for your company. Take advantage of its 24/7 credit monitoring services to keep your business in top shape.

  • Take charge of your credit profile: Nav gives you access to both your personal and business credit profiles, so you can see what might be affecting your ability to get business financing.

  • Large selection of lenders: Nav has a marketplace of over 100 financial institutions and credit cards, so you can find the right one for the business loan you need. Nav uses an algorithm to match your business with lenders that are most likely to work with you based on your personal and business credit.

  • High approval rate: Nav reports that business owners who use Nav’s services are 41 percent more likely to be approved for a business loan. It’s a great way to increase your chances for funding.

  • Satisfied customers: Nav has helped over 200,000 business owners find credit and financing to grow or strengthen their businesses.

  • Free account: Your free Nav account gives you access to the company’s proprietary MatchFacrot technology, that analyzes your credit profile and matches you with business lenders and credit cards.

  • Best for: small businesses who want financing or credit cards.

Profile picture of Barbara Friedberg
Barbara Friedberg Personal Finance Contributing Editor

Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. Friedberg taught Finance and Investments at several universities. Her work has been featured in U.S. News & World Report, Investopedia, Yahoo!Finance and many more publications.

Nav Business Credit Reports Company Information

Company Name:
Nav - Business Credit Reports
Website:
www.nav.com
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