College HUNKS Hauling Junk & Moving Reviews (From First-hand Experiences)

Page 2 Reviews 10 - 40

MarkExcelsior, MN

Verified purchase

Customer ServiceMoversQuote AccuracyPunctuality & SpeedBilling

Reviewed June 20, 2025

I had College Hunks move our furniture on July 16th, 2025. The original estimate was for 3 guys, 1 truck and 5 1/2 hour for $1600. On the day of the move 4 guys, two trucks showed up and it took then 7.75 hours to do the move. Since there was absolutely nothing to load into the second truck, they loaded two bicycles in it. Team captain asked me to write a good review before I was slapped with a bill for over $3,300. They did do a decent job that is why I gave 2 stars. I contacted the main office and am still waiting for somebody to contact me. It has been 3 days, and I have not heard from nobody. I will never hire or recommend them again.

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CSeattle, WA

Verified purchase

Customer ServicePriceMoversPunctuality & SpeedDamageTransparencyTimeliness

Reviewed June 2, 2025

On May 7th I paid almost $600 to have 6 pieces of furniture (3 of those were a 3-piece sectional) moved from my upstairs living room to my downstairs living room. **A week later a friend of mine had a different company move her entire 1-bedroom apartment to a condo 2 miles down the road for $400** So they are way overpriced! During the move of one of the pieces of the sectional, my downstairs floor was damaged. They gouged the flooring tearing a small hole about the size of a nickel in the linoleum down to the subfloor and left scrape marks as well. One of the 2 movers said they contacted the company and submitted pictures and a claim. They said someone would be in touch with me the next day and let me take a screen shot of the contact info on their phone.

No one reached out to me. I had to reach out to them. They asked I also send in the pictures that the movers said they already submitted. I answered all their questions and was told they would review with their claims team and be in contact. No one contacted me again and I reached out asking for a status update, I have had to reach out a total of 5 times, with either no response or promise of onsite appt. to look at damage in person. No one has come to look at damage or responded to me, nor have I received an email that was told I would receive on 5/26. I have since contacted their corporate office requesting their legal information for my attorney to send a demand letter.

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MattNorfolk, VA

Customer ServiceCoverageSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsPackingStaffTimelinessDamage Prevention

Reviewed April 10, 2025

I recently employed the College Hunks moving company to move my things out of a single family home to an apartment the next city over. I want to first say what this group did right. They did a great job wrapping and padding the furniture and were, for the most part, kind. The major issues with my move showed up on the backend of the move. I was quoted a certain amount of time with three movers. It all added up and made sense to me. When we got to the new apartment, one of the movers moved a box into the apartment and wasn’t seen by me the until the very end of the move. I assumed he was up in the apartment with my partner moving/unwrapping/assembling furniture. I was left downstairs because I was asked to keep an eye on the truck as the other two movers were doing their thing.

The move took longer than estimated but that is completely understandable.

Moving is hard to estimate. It wasn’t until the move had completed that I was informed that the third mover who went upstairs to what I has assumed was to work was actually spending their time on their phone while the two movers (one who told me earlier this is their first week working as a mover) were actually doing the work. I wish I knew I was paying for 2 to 2.5 movers and not 3 beforehand.

I was also informed that the moving caused the floor in our condo’s elevator to get torn. I have no pictures of the “before move” so I have no proof this happened besides eye witnesses in the condo itself. Both the non-working worker that I paid for and the damage was reported to the company. The best they could offer was a 5% discount on my next move with them. I don’t plan on utilizing this company again, but if I did, I would imagine the 5% wouldn’t come close to covering the damage and extra money I paid for an extra non-worker.

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MegWestminster, SC

MoversStaff

Reviewed March 12, 2025

College Hunks in Pooler GA owned by Zack was amazing! Zack orchestrated a stellar team including leader Mike, teammates Garrison and Jeremy. They made a very difficult move go seamless. Zack made sure everything was taken care of and everyone went above and beyond. I would highly recommend them!

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Donna MNorth Kingstown, RI

MoversStaff

Reviewed Feb. 15, 2025

I was very, very pleased with College Hunks. Aaron and Collin were awesome!! They were very professional and pleasant to have helping. They really went above and beyond!! I will definitely use them again. I am so impressed. Will pass them on to everyone. Definitely the Best!!!

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StaceyAtlanta, GA

Customer ServiceMoversPunctuality & SpeedDamageRefunds & PayoutsStaffBillingLoan ProcessTimeliness

Reviewed Jan. 29, 2025

Run do not walk. I hired College Hunks for a local move, which involved transporting items from the 2nd floor apartment to the 4th floor apartment the move required no driving. Unfortunately, the service was deeply inadequate from the start. The movers arrived without any equipment and I had to loan them a hotel luggage cart to assist with the move. To make matters worse, the cart was lost or stolen midway through the process, along with my personal belongings.

Additionally, I was asked to transport two television sets myself in my own car, as the movers did not have the means to safely transport them. After the move, I attempted to contact the company’s owner multiple times by both phone and email to address these issues, but received no response. Despite paying in full, I initiated a refund request through my credit card company due to the significant service failures. Six months later, I received a letter from the company’s attorney demanding a balance I do not owe. The matter is now proceeding to court. This entire experience has been frustrating and unprofessional, and I urge others to be cautious when considering College Hunks for moving services. I hope the company addresses these issues and improves its customer service practices.

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