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Medical Care Alert

Medical Care Alert
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Overall Satisfaction Rating 3.69/5
  • 5 stars
    6
  • 4 stars
    3
  • 3 stars
    0
  • 2 stars
    2
  • 1 stars
    2
Based on 13 ratings

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Outstanding customer service, with a 96% Customer Satisfaction score, sets Medical Care Alert apart. The Michigan-based company offers medical alert systems for every lifestyle and budget, and is one of the only companies to offer an in-home risk free trial, with no long term commitments. See why Medical Care Alert continues to win awards and high ratings for its life-saving service and attention to detail.

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Medical Care Alert Reviews

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Page 2 Reviews 10 - 20
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 23, 2016

This is my 3rd alert company. I have been singing your praises. The response time is so good. With another company, I waited 20 minutes for a response and was told that they were busy. Keep up the good work!

Medical Care Alert response

Thanks for the kind words...we really appreciate it!

Remember to test your button weekly, and please let customer service know if you EVER have any questions or need help!

7 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 22, 2016

My mom has early dementia. She chose the necklace instead of the wrist. She wears it all the time. (We weren't sure if she would.) She has set it off accidentally a couple of times. They have called and talked to her each time and made sure she was ok before hanging up. I think it's a great device.

Medical Care Alert response

Hi - we are so glad your mom is wearing her necklace all the time...it is so important to wear your button so it can be there when/if you need it!

Thanks for sharing your thoughts - we really appreciate it!

5 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: April 19, 2016

Mom was very please with the service... Thanks.

4 people found this review helpful
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Medical Care Alert Company Information

Company Name:
Medical Care Alert
Company Type:
Private
Year Founded:
2008
Address:
43334 7 Mile Road, Suite 400
City:
Northville
State/Province:
MI
Postal Code:
48167
Country:
United States
Fax:
248-213-9778
Website:
www.medicalcarealert.com