About Medical Care Alert
Outstanding customer service, with a 96% Customer Satisfaction score, sets Medical Care Alert apart. The Michigan-based company offers medical alert systems for every lifestyle and budget, and is one of the only companies to offer an in-home risk free trial, with no long term commitments. See why Medical Care Alert continues to win awards and high ratings for its life-saving service and attention to detail.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
Pros
- Price lock guarantee
- Fall detection option
- In-home risk-free trial
Cons
- Some returns may take a while to process
Bottom Line
Medical Care Alerts provides outstanding service and many options for older adults. Some Medical Care Alert complaints indicate a long return process; however, response during an emergency is reliable.
Medical Care Alert Reviews
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This is my 3rd alert company. I have been singing your praises. The response time is so good. With another company, I waited 20 minutes for a response and was told that they were busy. Keep up the good work!
Thanks for the kind words...we really appreciate it!
Remember to test your button weekly, and please let customer service know if you EVER have any questions or need help!
My mom has early dementia. She chose the necklace instead of the wrist. She wears it all the time. (We weren't sure if she would.) She has set it off accidentally a couple of times. They have called and talked to her each time and made sure she was ok before hanging up. I think it's a great device.
Hi - we are so glad your mom is wearing her necklace all the time...it is so important to wear your button so it can be there when/if you need it!
Thanks for sharing your thoughts - we really appreciate it!
Mom was very please with the service... Thanks.
Medical Care Alert Company Information
- Company Name:
- Medical Care Alert
- Company Type:
- Private
- Year Founded:
- 2008
- Address:
- 43334 7 Mile Road, Suite 400
- City:
- Northville
- State/Province:
- MI
- Postal Code:
- 48167
- Country:
- United States
- Fax:
- 248-213-9778
- Website:
- www.medicalcarealert.com
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