Medical Care Alert Reviews

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Edited by: Justin Martino

About Medical Care Alert

Medical Care Alert is a Michigan-based company that specializes in medical alert systems. In-home systems start at $29.95 per month; mobile and smartwatch systems start at $39.95 per month. An optional caregiver app and automatic fall detection are available.

Pros
  • Available nationwide
  • No long-term contracts
  • 14-day trial
Cons
  • Complicated return policy

Medical Care Alert Reviews

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    Page 2 Reviews 10 - 40
    Verified purchase
    Customer Service

    Reviewed May 23, 2016

    This is my 3rd alert company. I have been singing your praises. The response time is so good. With another company, I waited 20 minutes for a response and was told that they were busy. Keep up the good work!

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    Medical Care Alert
    Response from Medical Care Alert

    Thanks for the kind words...we really appreciate it!

    Remember to test your button weekly, and please let customer service know if you EVER have any questions or need help!

    Verified purchase
    Customer Service

    Reviewed May 22, 2016

    My mom has early dementia. She chose the necklace instead of the wrist. She wears it all the time. (We weren't sure if she would.) She has set it off accidentally a couple of times. They have called and talked to her each time and made sure she was ok before hanging up. I think it's a great device.

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    Medical Care Alert
    Response from Medical Care Alert

    Hi - we are so glad your mom is wearing her necklace all the time...it is so important to wear your button so it can be there when/if you need it!

    Thanks for sharing your thoughts - we really appreciate it!

    Verified purchase

    Reviewed April 19, 2016

    Mom was very please with the service... Thanks.

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    Medical Care Alert Company Information

    Company Name:
    Medical Care Alert
    Company Type:
    Private
    Year Founded:
    2008
    Address:
    43334 7 Mile Road, Suite 400
    City:
    Northville
    State/Province:
    MI
    Postal Code:
    48167
    Country:
    United States
    Fax:
    248-213-9778
    Website:
    www.medicalcarealert.com