Chrysler recalls model year 2018 Jeep Cherokee all-wheel-drive vehicles
The vehicle could suffer a loss of drive or move while in the "Park" position
Chrysler (FCA US LLC) is recalling 702 model year 2018 Jeep Cherokee all-wheel-drive vehicles.
The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
What to do
Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge.
The recall is expected to begin September 14, 2018.
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
Chrysler (FCA US LLC) is recalling 702 model year 2018 Jeep Cherokee all-wheel-drive vehicles.The bearing cage for the right front halfshaft assembly m...
Airbag issue prompts recall of model year 2018 Jeep Compasses
The passenger side air bag assembly may have loose inflator mounting nuts
Chrysler (FCA US LLC) is recalling 26,971 model year 2018 Jeep Compasses.
The passenger side air bag assembly may have loose inflator mounting nuts within the module assembly.
In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
What to do
Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge.
The recall is expected to begin January 10, 2018.
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Chrysler (FCA US LLC) is recalling 26,971 model year 2018 Jeep Compasses.The passenger side air bag assembly may have loose inflator mounting nuts with...
The fuel tank may have a cracked or broken control valve
Chrysler (FCA US LLC) is recalling 359 model year 2017 Jeep Wranglers manufactured November 1, 2016, to November 3, 2016.
The vehicles may have a fuel tank that has a cracked or broken control valve, possibly resulting in a fuel leak in a rollover event, debris in the fuel tank and/or the potential of over fueling the vehicle.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
What to do
Chrysler will notify owners, and Jeep dealers will inspect the fuel tank and replace fuel tank and sending unit, as necessary, free of charge. The recall is expected to begin January 2, 2017.
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S90.
Chrysler (FCA US LLC) is recalling 359 model year 2017 Jeep Wranglers manufactured November 1, 2016, to November 3, 2016.The vehicles may have a fuel t...
Water may leak into the Power Liftgate Control Module
Chrysler (FCA US LLC) is recalling 32,784 model year 2015-2016 Jeep Cherokees manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option.
Water may leak into the Power Liftgate Control Module and result in a high resistance short circuit. A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The manufacturer has not yet provided a notification schedule.
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67.
Chrysler (FCA US LLC) is recalling 32,784 model year 2015-2016 Jeep Cherokees manufactured February 18, 2015, to September 10, 2015 and equipped with the p...
Chrysler recalls Jeep Cherokees with air conditioning issue
The vehicles may have a misrouted air conditioning suction/discharge hose
Chrysler (FCA US LLC) is recalling 75,574 model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015.
The affected vehicles may have a misrouted air conditioning suction/discharge hose which may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The manufacturer has not yet provided a notification schedule.
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Chrysler (FCA US LLC) is recalling 75,574 model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles ma...
Older Jeep Liberty and Jeep Grand Cherokee vehicles recalled
Air bags and/or seatbelt pretensioners could deploy inadvertently
Chrysler (FCA US LLC) is recalling 284,089 model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004.
Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the front and/or side impact sensors, as necessary, free of charge. The replacement parts needed for this remedy are not expected to be available until the early part of 2016. Owners will be mailed an interim notification by the end of December 2015 and will be mailed a follow up notification when new air bag control modules are available.
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Chrysler (FCA US LLC) is recalling 284,089 model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee...
Radios with software vulnerabilities can allow third-party hacking
Chrysler (FCA US LLC) is recalling 7,810 model year 2015 Jeep Renegades manufactured September 18, 2014, to June 25, 2015.
The vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems. This could result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation.
In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update.
Chrysler has not yet provide an owner notification schedule.
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Chrysler (FCA US LLC) is recalling 7,810 model year 2015 Jeep Renegades manufactured September 18, 2014, to June 25, 2015. The vehicles are equipped with...
Chrysler Group has announced the recall of an estimated 792,300 model-year 2006-2007 Jeep Commander and 2005-2007 Jeep Grand Cherokee SUVs.
The automaker says 649,900 of those are in the U.S., 28,800 are in Canada, 12,800 are in Mexico and 100,800 are outside the NAFTA region.
Preliminary investigation, according to Chrysler, suggests an outside force -- usually attributed to contact with the driver’s knee -- may move ignition keys from the “on” position. Such an occurrence may cause engine stall, reducing braking power and making steering more difficult. Safety features such as frontal airbags also may be disabled.
The company says it is unaware of any related injuries, but notes there has been a single reported accident and a relatively small number of complaints involving 0.015% of the vehicle population.
Engineers are working to develop a remedy.
The company expects to identify affected customers and advise them by mid-September when they may schedule service, the cost of which will be borne by Chrysler.
The automaker is advising owners of the above vehicles make sure there is clearance between their knees and the keys. As a further precaution, they are advised to remove all items from their key rings, leaving only the ignition keys.
Consumers may call Chrysler's customer information center at 1-800-853-1403.
Chrysler Group has announced the recall of an estimated 792,300 model-year 2006-2007 Jeep Commander and 2005-2007 Jeep Grand Cherokee SUVs. The automaker ...
Chrysler recalls Dodge Durangos and Jeep Grand Cherokees
The wiring for the vanity lamp in the sun visor may short circuit
Chrysler Group is recalling 651,130 model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013.
The vanity lamp in the sun visor in the affected vehicles, the wiring for may short circuit after a service repair is performed. Increasing the risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. The recall is expected to begin in August 2014.
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Chrysler Group is recalling 651,130 model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, ...
Unintended acceleration is claimed in New York accident
A Jeep plowed into a crowd and killed a 15-year-old girl
A New York woman who was involved in an October accident that killed a 15-year-old Irish girl blames the accident on unintended acceleration involving a Jeep Cherokee SUV and says federal safety regulators have not done enough to eliminate the problem.
But a Chrysler spokesman said safety regulators have never documented an unintended acceleration claim due to mechanical error in any Jeep model.
"There are few motor vehicle defect allegations that have been more exhaustively investigated or more thoroughly refuted than claims of sudden unintended acceleration (SUA)," Chrysler's Michael Palese told ConsumerAffairs. "Comprehensive studies by safety regulators at the U.S. National Highway Traffic Safety Administration (NHTSA), Japan’s Ministry of Transportation, Transport Canada, plus dozens of independent analyses all reached the same conclusion: these incidents are caused by driver error, specifically drivers who believe they are applying the brakes when they are actually pressing the accelerator. No study has ever identified any specific defect in any vehicle that would cause sudden, unintended acceleration."
The woman whose car was struck by an out-of-control Jeep says unintended acceleration is "the only thing that makes sense."
"The car I was in was hit by a 2002 Jeep Cherokee careening out of a parking lot at a very high rate of speed. The lady in the Jeep had been a volunteer for the school's fundraiser held adjacent to that parking lot," Marianne O'Grady told ConsumerAffairs. "After the lady barrelled into my car at such a high rate of speed and sent me going forward, she incredibly accelerated past me, and continued on a path of destruction which included one fatality."
After striking Marianne's car, the Jeep, driven by Roseanne Piccirilli, 55, plowed into a crowd of people attending a street fair in Yonkers, N.Y., the evening of Oct. 11. Kalie Gill, 15, from Fenagh, Co Leitrim, Ireland, was killed and four other persons were injured, two critically, including Kalie's sister, Lindsey, 12. The sisters were students at St. Paul the Apostle School in Yonkers, where Piccirilli is a teacher.
Police have not charged Piccirilli pending the outcome of an accident reconstruction investigation and the girls' mother, Karen Gill, said she does not hold the teacher responsible.
Doctors say Lindsey is expected to make a complete recovery but the family faces catastrophic medical expenses and does not have health insurance. At least two benefits are being held to raise funds for her case.
"She's a good woman, a good person and she didn't mean to do this," Karen Gill said in the waiting room at Jacobi Medical Center in the Bronx, USA Today reported. "I believe it was a freak accident. I just wish her well."
“It’s an unusual case,” Yonkers Police Commissioner Charles Gardner said, according to the Yonkers Journal News. He said tests on the Jeep and toxicology reports were expected to take at least several weeks.
Lindsey had been in an induced coma for several days after the accident and was unable to attend her sister's funeral but sent a letter that was read at Kalie's funeral Mass, the Independent reported.
"When I found out about your death, I tried to cry, but no tears came out," she wrote. "I just sat and looked at the ceiling and froze – thinking you were looking down and praying for me."
She added: "I love you and I always thought of you as my best friend, sister. . . I'm sorry I can't make it to your wake and funeral, but I am here trying to survive for you."
Witnesses quoted by local news reports said the Jeep backed out of its parking spot at a high rate of speed, then shot forward when it was shifted into Drive.
"The lady had no drugs or alcohol in her blood, and the sudden acceleration problem is the only thing that makes sense," O'Grady said.
While reports of unintended acceleration are common, there are few instances in which the vehicle is found to be at fault. Most cases involve "pedal misapplication" -- meaning that the driver accidentally steps on the accelerator instead of the brake.
15 cases per month
The National Highway Traffic Safety Administration has estimated that there are at least 15 pedal misapplication crashes in the United States every month. Drivers in almost two-thirds of the crashes are women and the crashes most often occur in parking lots, NHTSA found. It said drivers involved in pedal misapplication crashes tend to be shorter.
But whatever the cause, accidents do happen and they sometimes involve drivers whose qualifications make it unlikely they didn't know which pedal was which.
In August 2009, a California highway patrolman and his family were killed in their runaway Lexus ES 350 on a San Diego freeway. Someone calling from the car before it crashed at over 100 miles per hour said they couldn't stop it. Seconds later, it struck an SUV. The accident helped put unintended acceleration in Toyota vehicles at the top of the safety agenda and eventually led to the 2010 recall of millions of Toyota and Lexus models.
Investigators say other cases often involve shorter drivers, who may have trouble reaching the pedals and may be more prone to confuse the accelerator and brake or may be more likely to step on both pedals simultaneously.
Jeeps been the subject of previous complaints. In June 2006, then-Connecticut Attorney General Richard Blumenthal told federal regulators that they ought to investigate Jeeps after a 52-year-old man was run over and killed by a Grand Cherokee in a Connecticut car wash.
But Chrysler's Palese said Jeeps have been cleared of previous false acceleration claims by federal investigators: "Chrysler Group has not been immune from false SUA claims. In 2002, for example, NHTSA specifically declined to open an investigation regarding complaints of SUA with Jeep Cherokee and Jeep Grand Cherokee vehicles. On September 20, 2002, NHTSA issued a Denial of Motor Vehicle Defect Petition, which stated: 'it appears that the predominant cause of sudden acceleration incidents involving the subject vehicles has been pedal misapplications.'"
Nevertheless, Jeeps seem to have acquired an especially fearsome reputation among car wash operators, like Dan of Palmyra, Pa.
"My family has owned and operated automatic car washes for nearly 50 years. Over the past 10 years, we have had half a dozen incidents with Jeep Grand Cherokees accelerating out of control," Dan said in a 2011 ConsumerAffairs posting. "Every time it has happened, our employees have maintained that the vehicle took off on them and they could not stop it. The first few times it happened, we assumed it was driver error but not anymore. There is case after case of this happening and nobody at Chrysler will do anything about it.
Engineers regard such accounts as anecdotal and say there is seldom sufficient evidence to pin the blame on a specific vehicle or manufacturer. NHTSA has proposed requiring a "brake-throttle override" but it's not clear how, or if, that would solve the problem of drivers stepping on the wrong pedal.
Despite such assurances, O'Grady blames the federal agency for accidents like the one in Yonkers.
"If the driver is telling the truth about sudden acceleration, then a 15-year-old girl is dead because of that agency's failure to investigate claims of sudden acceleration," she said.
File photoA New York woman who was involved in an October accident that killed a 15-year-old Irish girl blames the accident on unintended acceleration in...
An electrical problem could cause anti-lock brake system and electronic stability control failure
Chrysler Group is recalling 91,559 model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013.
Due to a disruption of computer communications and loose alternator ground wires, the vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function.
A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall is planned to begin in November 2013.
Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Chrysler Group is recalling 91,559 model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruptio...
Chrysler agrees to inspect -- but not recall -- Jeep SUVs
Critics say the Jeeps are prone to deadly fires in rear-end collisions
Chrysler Group says it has resolved its differences with federal safety regulators and will inspect as many as 2.7 million older-model Jeep Grand Cherokee and Liberty SUVs that critics say are prone to burst into flames after rear-end impacts. Chrysler had initially refused safety regulators' request that it recall the Jeeps -- an action that enraged consumer advocates and electrified the auto industry, which nearly always goes along with the government's recall requests.
In a brief statement today, the automaker said: "Chrysler Group recognizes that this matter has raised concerns for its customers and wants to take further steps, in coordination with NHTSA, to provide additional measures to supplement the safety of its vehicles.
"Chrysler Group regards safety as a paramount concern and does not compromise on the safety of our customers and their families."
The vehicles in question are 1993-2004 Jeep Grand Cherokees and 2002-07 Jeep Libertys.
Chrysler later said the inspections would cover 1.56 million 1993-98 Grand Cherokee and 2002-07 Jeep Liberty models. Owners of 1999-2004 Grand Cherokee models will receive a letter informing them to have their vehicles inspected, but only if they have an aftermarket rear hitch installed.
Chrysler says that it will, if necessary, install a trailer hitch assembly along the rear of the vehicle to "better manage crash forces in low-speed impacts." The hitch would help deflect damage to the gas tank.
Whether that's adequate is open to question, critics said.
"We call on NHTSA to do crash tests of Chrysler's proposed remedy, just as it did with Ford's proposed remedy for the Pinto in 1978, to determine that the modified Jeeps meet the present Safety Standard just as the Pinto's had to the meet the new Safety Standard in 1978," said Clarence Ditlow, executive director of the Center for Auto Safety. "If the modified Jeeps do not pass, we call on NHTSA to require Chrysler to develop a more effective remedy just as NHTSA did with the Pinto when it failed the first round of tests."
Ditlow also noted that Chrysler's "inspection" plan did not include older Grand Cherokees.
"In view of Chrysler's refusal to recall 1999-04 Grand Cherokees, we call on NHTSA to move to an initial determination of a defect in order to force their recall as well," he said.
Critics say that the location of the gas tank behind the rear axle of the SUVs makes them dangerously prone to deadly fires in rear-end collisions. But Chrysler has argued that the vehicles met all applicable safety regulations at the time they were manufactured. It has since changed the design and newer models have the gas tanks ahead of the rear axle.
In its agreement with the National Highway Traffic Safety Administration (NHTSA), Chrysler is not admitting that the vehicles were defective, since to do so would make it more difficult to defend against lawsuits filed by accident victims and their survivors.
"Chrysler Group’s analysis of the data confirms that these vehicles are not defective and are among the safest in the peer group," the company said. "Nonetheless, Chrysler Group recognizes that this matter has raised concerns for its customers and wants to take further steps, in coordination with NHTSA, to provide additional measures to supplement the safety of its vehicles."
The dispute over the SUVs' safety has been dragging on for years.
In 2011, consumer crusader Ralph Nader called on the company to recall the vehicles, calling them "a modern day Pinto for soccer moms with a fuel tank located dangerously behind the rear axle in the crush zone of an impact. "
"Now that Fiat has purchased Chrysler, it has the moral obligation to remedy the deadly fuel tank design in the Jeep Grand Cherokee before more innocent victims are burned today, not only in the United States, but also in Europe,” Nader said in a speech in Milan, Italy, where he had received an award from an automotive magazine.
The consumer push heated up in January 2013 when a Virginia woman who stood by helplessly as two people burned to death in their Jeep Grand Cherokee launched an online petition, hoping to motivate federal safety officials to order a recall. The petition has gathered nearly 128,000 signatures.
Jenelle Embrey of Linden, Va., was riding with her father on Interstate 81 in the Shenandoah Valley when traffic slowed to a halt on the chronically-congested highway.
Suddenly, they were hit from the rear by a Jeep that in turn had been rear-ended by a tractor-trailer truck that failed to stop. As flames began licking at the back of the Jeep, Embrey's father smashed the window and rescued a teen-aged boy but was driven back by flames before he could rescue another teen and their mother.
"Dad and I stood in front of the Jeep and watched in horror as the mom and teen burned to death. The saved teen watched the burning Jeep too as he tearfully screamed, 'Mom! Mom!'”
That accident happened near Winchester, Va., where iin 2011, another Jeep Grand Cherokee exploded into flames after being rear-ended by a pick-up truck at a stop light. Mark and Amanda Roe and their sons Caleb, 11, and Tyler, 4 died in that accident. The boys were killed by the impact. Their parents burned to death when the Jeep's gas tank burst into flames.
After the accident involving Embrey's car on I-81, she was sitting in a patrol car with the state trooper leading the investigation as he wrote up his report.
"The officer shook his head and said, 'That's the same vehicle that killed the Roe family,'" Embrey said. "He just sat and stared into the burned-out Jeep. Everybody knows this is happening. Why can't we do something about it?"
Besides the online petition, Embrey purchased space on several billboards in the Winchester area urging consumers to sign her petition.
Consumer advocates, Chrysler and NHTSA don't agree on how many fire deaths have occurred in the vehicles.
"The known toll now stands at 185 fatal fire crashes with 270 deaths and numerous burn injuries," Clarence Ditlow of the Center for Auto Safety said in a 2011 letter to Chrysler Group LLC Chairman Sergio Marchionne.
Embrey says the current count is 287 deaths in 202 fiery crashes.
Both Chrysler and NHTSA cited lower figures and claim the Jeeps have a safety record comparable to similar vehicles of the same age, assertion Ditlow disputes.
"The 1993-04 Grand Cherokee has a fatal crash fire occurrence rate that is about four times higher than SUVs made by other companies," Ditlow said in an October 2, 2009 petition to NHTSA asking for an immediate safety recall. "Comparing the 1993-04 Grand Cherokee with the exposed rear fuel tank to the 2005 and later Grand Cherokee with the shielded fuel tank in front of rear axle in the first five years of use for both vehicles so that it’s an apples to apples comparison, the defective old Grand Cherokee has a fatal fire rate six times higher than the new Grand Cherokee."
NHTSA issued a statement saying it was "pleased that Chrysler has agreed to take action to protect its customers and the driving public" but said it would "continue our investigation into this issue, pending the agency’s review of the documents provided by Chrysler in its recall action."
Consumers impacted by the safety recall and customer satisfaction campaign should have their vehicles serviced promptly once they receive notification from Chrysler, NHTSA added.
Chrysler Group says it has resolved its difference and will inspect as many as 2.7 million older-model Jeep Grand Cherokee and Liberty SUVs that critics sa...
Chrysler recalls Jeep models with seat belt, transmission fluid problems
But the company, which was bailed out by taxpayers, still refuses to recall Jeeps said to be fire-prone
Although it is refusing to recall 2.7 million Jeep Grand Cherokees that critics say are a fire hazard, Chrysler has announced two other Jeep recalls involving problems that are much easier -- and less expensive -- to fix.
The company said it is recalling more than 409,000 Jeep Patriot and Compass SUVs worldwide from the 2010 and 2012 model years that have seat belt issues, as well as 221,000 Jeep Wranglers worldwide from the 2012 and 2013 model years to fix transmission fluid leaks.
After more than three years of studying complaints of fire deaths and injuries in Grand Cherokees involved in rear-end collisions, the National Highway Traffic Safety Administration (NHTSA) said its investigation "revealed numerous fire-related deaths and injuries," and the agency's defect investigation office believes that the vehicles "contain defects related to motor vehicle safety."
Profits before human life
Auto safety advocate Clearence Ditlow, whose tabulations show 270 deaths in burning Grand Cherokees, issued a scathing statement accusing Chrysler of putting profits before human life.
"When you get right down to it, the U.S. government bailed out Chrysler. Chrysler's since paid the money back, but there would be no Chrysler but for the U.S. government," he said. "The way I look at it is, Chrysler owes the American public a recall."
More than 125,000 consumers have signed a petition at DangerousJeeps.com demanding a recall.
Chrysler disputes the 270 deaths figure and insists says the number of fire deaths in the Jeep Grand Cherokee is comparable to similar vehicles made by other manufacturers.
Chrysler said the Patriot and Compass recalls were "deemed necessary after it was discovered that seatbelt pre-tensioners and side-curtain airbags may not function properly during slow-developing rollovers."
The affected models, 2010-2012 Jeep Patriot and Compass SUVs, are equipped with sensor-activated restraint systems that deploy when a rollover appears imminent. The company said it doesn't know of any injuries associated with the issue.
In the Wrangler recalls, Chrysler said a power-steering component may rub against the line and compromise transmission function. The issue was discovered during routine testing.
The repair will involve installation of a newly-designed power-steering component that affords separation from the transmission oil cooler line. If the line shows no signs of damage, it will be fitted with a protective sleeve as an additional precaution. If there is evidence of wear, the line will be replaced.
Concerned customers in either case can call Chrysler at (800) 853-1403.
Although it is refusing to recall 2.7 million Jeep Grand Cherokees that critics say are a fire hazard, Chrysler has announced two other Jeep recalls involv...
Chrysler Recalls Jeeps to Fix Transmission Problem
The transmission can shift from park into neutral, the company reports
Chrysler is recalling nearly 300,000 Jeep Commanders and Jeep Grand Cherokees because the automatic transmission can shift from park into neutral without warning.
Chrysler said it first learned of the issue almost 16 months ago when the owner of a Grand Cherokee complained. It didn't explain why it took so long for it to report the problem. Federal law gives manufacturers five days to report a safety problem once they become aware of it.
Safety advocates have been pressing Chrysler and the National Highway Traffic Safety Administraiton (NHTSA) to recall 1993 through 2004 Jeep Grand Cherokees that they say have burst into flames in rear-end accidents, contributing to at least 270 deaths but no action has been taken.
In the transmission recall, Chrysler said it knows of 26 accidents and two injuries related to the problem but said there were no fatalities. The recall affects Jeep Commanders from the 2006 to 2010 model years and Grand Cherokees from the 2005 to 2010 model years.
Chrysler said the transmission glitch is the result of a software problem which it said it has remedied.
Chrysler is recalling nearly 300,000 Jeep Commanders and Jeep Grand Cherokees because the automatic transmission can shift from park into neutral without...
At least 270 people have burned to death in rear-end accidents involving Grand Cherokees
When bombs exploded at the finish line of the Boston Marathon, police and rescue personnel rushed to the scene to aid the victims and investigators began looking for the perpetrators. In a matter of days, one suspect was dead and another was in custody after a massive investigation and manhunt.
But things don't always happen that quickly.
When a Jeep Grand Cherokee exploded into flames after being rear-ended by a pick-up truck at a stop light in Winchester, Va., in 2011, police and rescue personnel rushed to the scene to aid the four occupants -- Mark and Amanda Roe and their sons Caleb, 11, and Tyler, 4. The boys were killed by the impact. Their parents burned to death when the Jeep's gas tank burst into flames.
The driver who rear-ended the Roe family got a ticket, but years later, not much else has happened.
In the Boston Marathon case, four people were killed and 264 were injured. In a series of Jeep Grand Cherokee accidents similar to the one in Winchester, 270 people had burned to death as of late last year and hundreds more have been injured, according to figures compiled by the Center for Auto Safety.
Unlike the Boston bombings and the more recent deaths of five women who burned to death when their stretch limousine caught near San Francisco, the Jeep deaths have attracted little attention and not much is being done to prevent similar deaths from the thousands of at-risk Jeeps still on the road.
As is so often the case, investigators on the front line have no trouble identifying the problem -- the fuel tank on 1993 through 2004 Jeep Grand Cherokees is mounted behind the axle and hangs down below the SUV's rear bumper, making it vulnerable to being ruptured and catching fire in a rear-end accident.
Safety advocates have been pressing NHTSA to act and lawyers have been filing lawsuits on behalf of consumers injured and burned to death in their Jeeps. But the plodding pace is more than Janelle R. Embrey, a Virginia mother of two, can stand.
Embrey, a 46-year-old medical transcriptionist, was riding with her father on I-81 near Winchester just 15 months after the Roe family had been killed. When traffic on the heavily-congested highway slowed suddenly, a tractor-trailer truck rammed the line of stopped cars, pushing a Jeep Grand Cherokee into Embrey's car, an incident she recounted in an earlier ConsumerAffairs story.
Embrey stood by in horror when flames began licking at the back of the Jeep as its stunned occupants tried to free themselves from their seat belts and escape. Her father, Harry Hamilton, 66, ran to the Jeep, broke a window with his fist and managed to pull a teen-aged boy to safety but he was driven back by flames before he could rescue another teen and the boy's mother.
"The entire vehicle was swallowed up by flames. In that instant, they burned to death," Embrey said. Later, Embrey was sitting in a patrol car with the state trooper leading the investigation as he wrote up his report.
"The officer shook his head and said, 'That's the same vehicle that killed the Roe family,'" Embrey said. "He just sat and stared into the burned-out Jeep. Everybody knows this is happening. Why can't we do something about it?"
Embrey's father has been nominated for a Carnegie Hero's Medal for his efforts but Embrey remains haunted by the incident and has launched a one-woman crusade to light a fire under NHTSA and Chrysler, which owns Jeep.
A few months ago, Embrey launched a petition drive on Change.org urging NHTSA to take action. She wrote to her Congressional representatives and to President Obama, who forwarded her letter to NHTSA Administrator David L. Strickland, who sent her a two-page response that she described as "mumbo jumbo."
Frustrated, Embrey began saving her earnings from a part-time bookkeeping job and, in late April, launched a billboard campaign on I-81 and other highways around the Winchester area.
The billboards, which she said cost several thousand dollars a month show a stylized burning Jeep with a skeleton at the wheel and asks consumers to sign her petition. She also plans to launch a website at dangerousjeeps.com soon.
Embrey said she was so horrified by the accident she witnessed and the earlier accident involving the Roe family that she felt she had to do something, even though friends and advisors told her it was futile.
"It took me a couple of months to start taking action. I cried every day and it took me some time to get it together," Embrey told me as we sat in a snack shop at the intersection where the Roe family died. "A lot of people have told me to give up but I have to do it."
Besides the billboards, Embrey has passed out bumper stickers and pocket-sized cards at businesses throughout Winchester and has spoken with safety advocates, attorneys and reporters, trying to generate action.
Probe expanded a year ago
Among those lending a sympathetic ear was Clarence Ditlow at the Center for Auto Safety in Washington. Ditlow has been trying for years to spur NHTSA to action.
In a letter to Strickland in May 2012, Ditlow noted that Chrysler, which makes Jeeps, had finally conceded that the "the 1993-2004 Jeep Grand Cherokee far exceeds its top competitor, the 1993-2004 Ford Explorer in ... rear impact fire crashes."
"If Chrysler does not voluntarily recall these deadly vehicles that kill children secured in child restraints as the [Center for Auto Safety] has asked [Chrysler Group] Chairman Sergio Merchionne, then the only way to prevent more fire deaths is for NHTSA to order a mandatory safety recall."
One month later, in June, NHTSA expanded its probe into the Jeep fires but today, nearly a year later, thousands of the Jeeps remain on the road every day, carrying children -- most of them securely strapped into their car seats -- to school, play dates and other activities.
Embrey thinks it's shameful that the government that is supposed to protect its citizens moves so slowly and deliberately, leaving innocent lives at risk. She admits to being discouraged but says she won't give up, even though the financial and emotional pressures are intense.
"A lot of people have told me to give up -- you're fighting Chrysler," she said. "But I have to do it. Everyone says I have to face the reality that this could just go nowhere. But I'm not ready to do that."
For now, Embrey says she will keep fighting and hopes others will join her or, at least, sign her Change.org petition.
When bombs exploded at the finish line of the Boston Marathon, police and rescue personnel rushed to the scene to aid the victims and investigators began l...
Nader Urges Fiat to Recall 1993-2004 Jeep Grand Cherokees
Calls the Jeep "a modern day Pinto for soccer moms" prone to burst into flames
Consumer crusader Ralph
Nader is calling on Fiat to recall 1993-2004 Jeep Grand Cherokees,
saying they are "a modern day Pinto for soccer
moms with a fuel tank located dangerously behind the rear axle in
the crush zone of an impact. "
"Now that Fiat has purchased Chrysler, it has the
moral obligation to remedy the deadly fuel tank design in the
Jeep Grand Cherokee before more
innocent victims are burned today, not only in the United States,
but also in Europe,” Nader said in a speech in Milan, Italy, where he had received an
award from an automotive magazine.
The National Highway Traffic Safety Administration (NHTSA)
has been conducting an investigation of the problem and could order
a recall of 3 million of the vehicles. Chrysler has defended the
Jeeps and said they do not pose an unusual risk.
NHTSA opened its investigation in August 2010 after
finding that the fuel tank may have been linked to 22 crashes and
14 deaths. But the Nader-founded Center for Auto Safety says it has found 44
accidents in which the fuel tank has burst into flames, causing 64
"The victims include mothers like
Susan Kline who had just dropped her two children off at school and
was hit from behind by a 2004 Toyota Sienna when she slowed her
1996 Grand Cherokee for a car stopped in front of her," Nader said
in a statement on the Center for Auto Safety Web
"Her door jammed shut in the crash
and Mrs Kline struggled unsuccessfully to get out the passenger
side but was burned alive."
Nader cited two other fatal
accidents and said that in all three crashes, "the striking
vehicles had low front ends that submarined under the Jeep and into
the fuel system structure behind the rear axle."
While Fiat is not responsible for the design of the
1993-2004 Grand Cherokee, "It has the moral
obligation to remedy the deadly fuel tank design in the Jeep Grand
Cherokee before more innocent victims are burned today, not only in
the United States, but also in Europe where Chrysler marketed the
Grand Cherokee since 1994 in its Build Up for Export (BUX)
Nader noted that when
DaimlerChrysler owned the Jeep brand, Daimley ordered the fuel tank
moved to a safer location, beginning with 2005 models.
The subcompact Ford Pinto was
recalled by Ford in 1978 after Nader and other safety advocates
claimed it was unusually prone to burst into flames in rear-end
Nader Urges Fiat to Recall 1993-2004 Jeep Grand Cherokees. Calls the Jeep "a modern day Pinto for soccer moms" prone to burst into flames....
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By Brad Vernon
2010 Jeep Commanders, Grand Cherokees Recalled
Chrysler Corp. is recalling 2010 model-year Jeep Commanders and Jeep Grand Cherokees. They may have been built with an improperly-manufactured rear track bar, the company said. Reduce vehicle stability could result, increasing the risk of a crash.
Dealers wil inspect the rear track bar and replace it if defects are found when the recall begins during April 2010.
Owners may contact Chrysler at 1-800-853-1403 about campaign number K05.
Consumers may contact the National Highway Traffic Safety Administration (NHTSA) at 1-888-327-4236 (TTY: 1-800-424-9153) or at www.safercar.gov.
2010 Jeep Commanders, Grand Cherokees Recalled...
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By Unknown Author
Jeep Cherokee Stalling Problem Persists
Complaints continue even after vehicle recall
Jeep Cherokee owners continue to complain that the car is prone to stalling, creating potentially dangerous situations.
Earlier this year Chrysler recalled 1,338 2008 Jeep Grand Cherokee and Commander SUVs to repair a stalling problem in the vehicles, but consumers say the problem has cropped up on older models too, that were not part of the recall.
"My 1998 Jeep Grand Cherokee Laredo 4.0 liter stalls all the time," Michael, or Reno, Nevada, told ConsumerAffairs.com. "It is hard to start and sometimes will not start and has to be towed but then self corrects. This care is practically useless because we don't know when it is going to stall on the freeway or an off ramp or in the middle of an intesection and not start again which puts our lives and those of other motorists in danger."
Michael says the car has been left at the dealer for days and weeks at a time and he's spent hundreds of dollars on tests and parts, only to be told this past week that it is the computer module.
"Now they want $800.00 to replace it," he said. "My wife has had some close calls but fortunately never an accident due to the unpredictable stalling."
Demetrius, of Rochester, New York, has had a similar experience with his Jeep Cherokee.
"My 2000 Jeep Grand Cherokee stalls while driving," he said. " The transmission also slips, but the mechanic cannot find the problem. It happens unexpectedly in traffic."
Both Michael and Demetrius contacted ConsumerAffairs.com about the stalling problem on their older Jeeps within recent days. Jeep owners can contact Chrysler to tell the company about the stalling problems at 1-800-853-1401 or National Highway Traffic Safety Administration at 1-888-327-4236 (TTY 1-800-424-9153).
But consumers say the problem is more widespread than Jeep admits
Chrysler is recalling 1,338 of the 2008 Jeep Grand Cherokee and Commander SUVs to repair a stalling problem in the vehicles.
The National Highway Traffic Safety Administration (NHTSA) reports that the the front control module may have been incorrectly manufactured. This could cause the engine to stall while driving or nor to start.
The safety agency also reported that the windshield wipers on the vehicle may fail. Engine stalling or inoperative wipers could cause a crash without warning, NHTSA said on its web site.
ConsumerAffairs.com readers report that the stalling problem is far more widespread than just a handful of 2008 Jeep Grand Cherokees and Commanders.
In Arlington, Texas, Joanna said her 2006 Jeep Commander stalls without warning during turns which are both from moving and stopped positions. It occurs during cold and hot weather, with electrical devices on or off, in park, neutral and drive, Joanna said.
From Anniston, Alabama, Deanna reported a similar condition with her 2000 Grand Cherokee.I can be traveling 65 mph or less or sitting in the drive-through when it stalls. All power is lost," she said.
Deanna said her Jeep is now dangerous to drive and she is afraid to get behind the wheel.
Elizabeth in El Paso Texas agreed.
I too have been having stalling problems with my 1998 Jeep Grand Cherokee Laredo, she wrote. I am scared to drive on the highway because it sputters and stalls suddenly. The problem has not been found. We have replaced the fuel pump, but the problem continues.
Chrysler should do something about all of the stalling problems," Elizabeth warned. By searching online, I found that dozens of people have the same problem with their Jeep. Too many people have had the same thing happen while driving.
For Jeeps part of the limited recall just announced, dealers will inspect the front control module and replace it if necessary. Jeep owners can contact Chrysler about the stalling problems at 1-800-853-1401 or NHTSA at 1-888-327-4236 (TTY 1-800-424-9153).
Limited Recall to Repair Jeep Stalling Epidemic...
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By Joe Benton
Minneapolis Jumpin' Jeep Injures Two at Car Wash
Jeep owners beware: Jeeps and car washes don't mix
Unintended acceleration with Jeeps at car washes continues to endanger owners, car wash employees and bystanders.
The most recent report involved Neil in Minneapolis, Minnesota. His 2006 Jeep Grand Cherokee suddenly accelerated out of a Minneapolis car wash damaging four vehicles, totaling one of them and seriously injuring two bystanders.
Three people were struck by the runaway Jeep.
One remains paralyzed 18 months after incident. My letter to NHTSA says probably driver error, Neil reported to ConsumerAffairs.com.
Jumpin' Jeeps have caused near-catastrophes at three Virginia car washes in the last several months as well.
In Fredericksburg, Bruce drove his 1999 Jeep Grand Cherokee through the wash and when the wash was complete he shifted the vehicle to drive and it accelerated on its own to full throttle.
Bruce told ConsumerAffairs.com that he stood on the brakes but could not stop the vehicle. I hit a wall behind the car wash and then bounced into a boat that was being dried.
The boat owner got out of the way and was not hit.
The local Jeep dealer could not explain nor understand why this happened, Bruce said.
Other reports of unintended acceleration with Jeeps at Virginia car washes include an incident with a 2003 Jeep Grand Cherokee slamming into a truck in Newport News.
At a Virginia Beach car wash a 2006 Jeep commander crashed into a brick wall.
A Chrysler spokesman claims, it's not an issue of sudden acceleration but pedal misapplication" or put another way, simply driver error.
The National Highway Traffic Safety Administration (NHTSA) has refused to order a safety recall because the agency found no evidence to indicate the influence of a manufacturing defect.
ConsumerAffairs.com has received reports of unintended acceleration in the Grand Cherokee since at least 2000.
Minneapolis Jumpin' Jeep Injures Two at Car Wash...
NHTSA Probes Jeep Wrangler After Consumer Complaints
Engine stalls at highway speeds, consumers complain
The National Highway Traffic Safety Administration is investigating the DaimlerChrysler 2007 Jeep Wrangler sport-utility vehicle following at least 53 reports of the engine stalling at highway speeds.
The investigation involves 35,000 vehicles, including two- and four-door models in front-wheel-drive and all-wheel-drive versions, according to NHTSA.
NHTSA reports that the agency has received complaints of engine stalls at highway speeds that included 12 cases with a loss of electrical power and lighting.
Gina from Turlock, California told ConsumerAffairs.com that her 2007 Jeep shuts off at highway speeds.
It has happened 3 times and each time it malfunctioned I took it to the service department and they could not find the problem, she told us.
The first time it was while on the freeway going about 70 mph and all power shut down for about 5 seconds. Then it restarted on its own, Gina said.
The second shutdown occurred when Gina was approaching a stop light in her Jeep. I drive quite a bit on the freeway and fear it will occur and I will get hit by a fast traveling vehicle, she said.
I am not getting any resolutions from the service department and I don't believe they fully comprehend the hazard of this malfunction, she said.
Gina told ConsumerAffairs.com that she is afraid for her safety and the safety of her children while traveling in her Jeep.
I need help, she pleaded.
Paula has experienced the same frustration in Chicago with a new Jeep Grand Cherokee Limited equipped with a Hemi engine.
At 3,500 miles, the Jeep began randomly stalling out. I took it in. They said it was the Jeep's on board computer and they said the fixed the computer. Happened again a week later. They changed the ignition. Happened again a day later, she wrote us.
Paula said she "sat on a Chicago expressway with 2 small children for 4 hours waiting for a tow truck at great risk to my family. Almost got broad-sided trying to make a left turn a week ago. This is a death trap," she warned.
In Owings, Maryland, John is thinking about getting rid of his new Jeep Commander because of the stalling problem.
I have been the owner of the jeep Commander for 15 months and during this time my Jeep has stalled out during low-speed turns, entering on-ramps at low speed, exiting on-ramps at low speed, pulling a trailer up a slight incline and slowing to stop, he said.
Each time I took it to Jeep dealer and they were unable to duplicate the problem. I have been a Jeep owner for the last 22 years and if this cannot be resolved I will more than likely never buy another Jeep, he said.
From Wauwatosa, Wisconsin, Christopher understands the jeep stalling problem all too well.
I bought a 2007 Jeep Commander Sport and while driving the vehicle it stalled out and started jerking. The Commander also will stall out and then lunge forward while trying to make a tight turn into a parking spot. On two occasions I almost struck cars the were in front of me that were parked, he said.
NHTSA Probes Jeep Wrangler After Consumer Complaints...
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By Joe Benton
More Trouble for Popular Jeep Grand Cherokee
The DaimlerChrysler Jeep Grand Cherokee is facing a second recall in a week.
The National Highway Traffic Safety Administration reports that 131,441 of the SUVs from the 2000 to 2002 model years should be returned to dealers to repair the electric cooling fan because the plastic blades on the fan may separate and penetrate the fan shroud.
NHTSA warns that if the Grand Cherokee hood is open when the fan blades come apart, anyone standing near the engine compartment could be struck by a flying blade, possibly suffering serious injury.
Jeep dealers will replace the cooling fan module free of charge when the recall begins later this summer.
Earlier in the week, the Connecticut Attorney General warned federal regulators that they ought to investigate unintended acceleration in the Chrysler Jeep Grand Cherokee after a 52-year-old man was run over and killed by a Grand Cherokee in a Connecticut car wash.
Unintended acceleration is not a new problem with the Grand Cherokee. ConsumerAffairs.com has published reports of similar accidents since at least 2000, involving the Jeep Grand Cherokee and other Chrysler products.
NHTSA has also recalled the SUV this week because the front passenger seat in the 2003 and 2004 Grand Cherokee SUVs can become a smoldering hot seat and even catch fire as a result of a faulty seat warmer.
NHTSA is recalling 111,687 Jeep Grand Cherokee SUVs from the 2003 and 2004 model years equipped with heated seats.
Owners of a Jeep Grand Cherokee may contact Chrysler at 1-800-853-1403 or NHTSA at 1-888-327-4236.
More Trouble for Popular Jeep Grand Cherokee...
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By Joe Benton
Jeep Grand Cherokee May Suddenly Accelerate
A 52-year-old man was run over and killed by a Grand Cherokee in a Connecticut car wash
The Connecticut Attorney General is telling federal regulators that they ought to investigate unintended acceleration in the Chrysler Jeep Grand Cherokee after a 52-year-old man was run over and killed by a Grand Cherokee in a Connecticut car wash.
The problem is not a new one. ConsumerAffairs.com has published reports of similar accidents since at least 2000, involving the Jeep Grand Cherokee and other Chrysler products.
Connecticut authorities have received several reports of Jeep Grand Cherokees suddenly accelerating out of car washes while changing gears to "drive" from "neutral," according to Attorney General Richard Blumenthal.
Blumenthal also urged the Chrysler group to release any information or history of Grand Cherokees suddenly or unexpectedly accelerating.
"The rate and severity of these sudden acceleration incidents suggest a severe structural flaw -- certainly more than simple coincidence," Blumenthal said.
"These incidents -- in one case killing a Connecticut man -- call for aggressive and vigorous action to prevent another needless, preventable tragedy," he said.
In a 2003 complaint to ConsumerAffairs.com, Beth of LaCrosse, Wisconsin, said her mother was driving her 1996 Jeep Grand Cherokee into her driveway and had just applied the brake to stop.
"Instead of the car stopping it accelerated and the brakes didn't stop her, she crashed through the yard, over patio furniture through a table and into a large maple tree."
Annette of Holdsville, New York, wrote: "My sister went to back my car our of her driveway. She had her foot on the brake, put car in reverse and it took off out of control smashing into a house and causing major damage."
Blumenthal held a news conference at a car wash in Milford, Connecticut along with Doug Newman who owns a chain of car washes in the state.
Newman claims to have seen the Grand Cherokee suddenly accelerate at his car wash chain on several occasions.
"I have been operating multiple car wash locations for almost 20 years. Over that period of time and the few million or so cars washed, I have had only four sudden acceleration incidents and all four of these incidents involved Jeep Grand Cherokees," he said.
Blumenthal warned that Chrysler should advise car wash owners, auto repairers and insurers about reports of sudden or unexpected accelerations by the Grand Cherokee. He also asked that any findings of sudden acceleration be reported to the National Highway Traffic Safety Administration using its online complaint form.
The Connecticut Attorney General is telling federal regulators that they ought to investigate unintended acceleration in the Chrysler Jeep Grand Cherokee....
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By Joe Benton
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