USAA Car Insurance Reviews

They are not as expensive as most other insurance places and they look out for you and if you have any questions at any time they always do their best to help figure out the problem. I have great coverage for a great price. They helped me get my first car with no hassle. It's always a relief when you don't have to worry.

USAA is very customer service oriented, going out of their way to help. I have never had an issue with any claims being processed or paid. The customer service is amazing. I have never been on hold for more than a couple minutes and any questions I've had have been answered promptly.

USAA has always been very responsive to my needs. When I need to make a claim they are there and they do the leg work of contacting the other agency and dealing with everything. They are affordable which is extremely important to me. They also have great coverage.

My husband manages our USAA accounts, and as far as I know, we have not experienced any billing problems so far. Our auto insurance policy currently covers both of our vehicles. We have not experienced any motor vehicle accidents under this policy, so I am unable to evaluate the handling, or efficiency, of the processing or payment reimbursement on claims at this point in time. From what my husband has told me, and what I understand, USAA Automobile Insurance policies can be paid in several ways, such as annually, biannually, and so forth, allowing the consumers multiple options in which to pay for their automobile insurance coverage.

My father served in the military and this made us eligible to acquire insurance from USAA. We are very happy with company and would recommend them to anyone. The more policies you take advantage of the more of a discount you receive.

I have had them for over 35 years, during that time they have given me outstanding service. It did/does matter if I am making a claim or just changing my policy. They are always courteous and go out of their way to assist me.

They are always there when you need them. Any problem you have they do everything they can to take care of it for you. They call and set up towing for you and call service providers to check prices and rates for you as well. They do what they can to take the stress away from you.

I am very satisfied and I recommend. It is insurance that responds and conforms to your opinions esta ready. He answered fully and quite sencillo and reliable so that one can be sure your car.

I have had USAA insurance for the past 30 years. They insure our automobiles and our home and personal property. They also provide renters' insurance for our daughter. This company has an outstanding reputation and I always speak very highly of this company. I recommend this company to anyone who qualifies to become a member.

Have used for over 20 years and are exceptional in all aspects including customer service, billing, claims, etc. They are responsive and make the process when their needs are required easy and painless. I would recommend to anyone who qualifies for their coverage.

There is always a knowledgeable representative to talk to you. I love the use of the app as we have multiple accounts with this company. We have been so happy with their auto insurance that we have our homeowners insurance with them as well. I got into my first accident and they did not raise our rates and were super easy to work with.

Great rates that no other has been able to match. Very responsive when I have had issues such as accidents or natural disaster damage. I highly recommend them but only those linked to the military can join.

USAA has great rates. They have an easy to use website to make changes to your policy. In addition to having good insurance they have a car buying and financing program that can save you money on the purchase price of your next car and pre-approved financing at very low rates.

They are simply the best when it comes to customer service and helping you out when you need it after some kind of accident or natural disaster. We have had the best experiences with them as a family with our fleet of vehicles getting into some kind of trouble at one time or another.

USAA provides great coverage at an affordable rate. They listen to your needs and concerns and recommend any products that may be useful, but only if you consent to receive this helpful information. Their customer service whether gaining coverage or making a claim is top notch. There is a reason they are consistently rated one of the top insurance companies out there.

Good pricing; good service; proactive interactions have led us to stay with USAA for multiple decades and kept us from entertaining any other options. Also, we have extended our relationship with USAA by adding homeowner's insurance to the mix; acquiring their credit card and opening up multiple investments accounts.

A very straightforward policy and very hassle free when making a claim -- reasonable monthly payment with great coverage and always up to date information being sent to you. Someone answers the phone when you call instead of a fussy automated system.

USAA is very helpful during the process of obtaining insurance. Their policies are affordable and easy to read. It's been a while since I had to make a claim but the process was easy and took very little time from beginning to end.

Helpful and somewhat reasonable prices. Good reps and well trained. Decent website and pretty fast claims resolution. Overall a good insurance company to work with.

USAA offers superior service at a very affordable rate. I have never had any issue and all personnel are friendly and helpful. Although I have only had to call once, it took mere moments to resolve my issue.

Thankfully, I have not had to file a claim so my experience is only with telephone conversations when I signed up. I did have a problem when I signed up because my previous company listed a claim on my policy that was not mine but was my son's who has the same name as my husband and who had the same former insurance company. It took months before it was straightened out. One thing that is a good feature of their billing is that you can pay in installments with no extra charges. If you wish to pay monthly the sum of your payments is the same as if you paid in full.

USAA is a trusted insurance company for veterans or families of veterans. We have only been with them a year since we moved from PA to Florida, but we were offered very competitive rates and got our insurance over the phone on the spot. We have had no problems or issues with them at all so far in our dealings with the company.

USAA provides great service and really takes care of their customers. They are attentive and responsive and work hard to make sure they help you in any situation you find yourself in.

My son was involved in an auto accident, in which the other driver had USAA. It's been over 5 months and we still haven't been reimbursed for the accident. When I call which is at least once a week, I am given excuses by the claims adjuster Danielle. She has told us several times that we should just privately sue the driver. Now why would we do that if he was insured by USAA? She has also told us that we should have had more coverage on our policy such as car rental. Again the accident was not our fault so why should we pay for it? We were insured by USAA several years ago but dropped them due to accident that resulted in a situation similar to this.

USAA is wonderful! Not only are they affordable, they have the best customer service I have ever experienced. They treat you like a person not a number. They are always available to help you with whatever you want.

Have had auto and homeowners insurance with USAA for years. Have always been treated extremely well and would not consider going elsewhere. All of my adult children are insured with USAA.

They've been extremely helpful, and always answer questions promptly. I haven't had too much experience dealing with them in the sense that I've not had any type of accident, therefore I've not had to process a claim. However, we have other family members on our policy, and they have had to file a claim. The claim was handled quickly – within a day the relative had her rental car, and her check for her replacement card came quicker than in any other instance I have ever heard of.

USAA offers all the benefits other companies do but when my brother was wrongfully accused of causing an injury by a fraudster, they provided legal counsel for him and proved that the guy had a habit of "faking" accidents and insurance scams. If they went that far for my brother, I know they would do it for me.

We love having our insurance through USAA. The price is great and I have yet to have anyone beat USAA prices. USAA's reputation is well-known. I once had a telemarketer call me and claim he could beat my current insurance company's price. When he heard I had USAA as my insurance company, he simply replied, "Oh, never mind. We can't beat them" and hung up. In addition to their unbeatable prices, their customer service is fantastic. They are polite, to the point, and incredibly helpful. To say that I am pleased with this service would be an understatement. I highly recommend using USAA.

I have had nothing but good experiences with my insurance company. I like the fact that I can go online and chose the coverage I want to carry myself and can choose my pay dates too.

I absolutely love having USAA for auto insurance. They are very military friendly and I have had nothing but great customer service. They have very competitive rates and go above and beyond to help in any way they can. I love being able to split my payments between paychecks. This feature helps my family out so much. I would recommend USAA a hundred times over.

USAA provides the best rates and has excellent customer service. They also have products other than auto insurance that I utilize. They have excellent communication and make sure that my policy has the coverage that I need and is up to date. I also like that I have the option to pay my policy fees over 6 months, 4 months or as one payment. I always feel like they have my best interest in mind when I contact them and vice versa.

I have been with USAA for over 15 years and I have had nothing but great service with them. They make everything easy and they are always ready to help or explain anything. Their customer service is great. I have always spoke to a real human being and not a machine.

It is very satisfied, because it does a great jobs on letting you pick out you need. And they don't give or offer you something that you can't use. In a long run it's good and what you can afford. They offer good value with custom service, and try to answer all your question.

We have a good rate and have never had any issues with our insurance. We have heard nothing but good things from close friends and family about their USAA auto insurance and we have used and loved all of the USAA services. We'll be customers for life.

USAA offers great insurance! I have never had a problem with them and any time I have needed assistance they have gone above and beyond to assist me! Their customer service is excellent!!

I have never had any problems with USAA. They always provide quick feedback. Their customer service representatives are always very helpful. The rates are reasonable for the great coverage. If I ever have any problems with anything I know that the issue will be resolved quickly. If my car breaks down, they provide a tow service and help me find temporary transportation.

USAA has been in my family since my father joined the military. One problem I had was the fact that I was young gave them a reason to bump up insurance rates for my mother, which caused her stress. I'm not as mad as I was then, but I am a little disappointed.

They were my husband's auto insurance and it was very simple to add me to his account when we got married. Plus, they were better than my old insurance company because they sent us our insurance cards early.

USAA has been my partner for many years. They have always gone the extra mile to ensure I have great service and that all my needs are taken care of. They have also been very good in making sure that I am getting all the discounts that I am entitled to. They also take great care in using my rank when addressing me, regardless of the method of communication. Generally, I am greatly pleased with USAA and plan to stay with them indefinitely.

We have never had an issue with USAA and have found their rates extremely competitive. Customer service is an amazing experience and we have always had our coverage reevaluated each year. In addition, USAA also offers dividends biannually which may be applied directly towards car insurance payments.

Great customer service, knowledgeable, will work with you. No double talk, willing to stay on the phone with you until you are satisfied. Will give you all kinds of different quotes, not looking to get rich but wants you to be happy with what you are looking for.

As a veteran, many companies are out there for us. Not all deliver excellent products and services. However, USAA does. Since I have switched my car insurance, everything has been great. I am completely satisfied and the rate was lower than my last company. I am in the process of switching over other insurance policies and financial products as well.

USAA has very helpful customer service. Insurance is convenient with them, particularly if you do all your banking with them. The coverage for the price is very reasonable and competitive.

USAA is a great service. Not only do they provide me with home and auto insurance, they can help provide financial tips to get your finances right. If you're going through financial troubles, they have plenty of solutions to help you, so you do not have to lose coverage, and are absolutely there when you need them. Whether it be in the middle of the night or day.

The best insurance I have ever had. Very prompt when filing a claim. Very friendly and helpful. They have the best deductible options. I personally chose the $100. They explain each and every section on your plan. Bodily harm/death/collision/rental and so on. You can choose to pay the whole 6 months at once. Pay monthly or an extended pay. By far the best insurance around.

Great customer service. I am never on hold too long and they handle more than auto insurance. Their rates are fantastic. They are super knowledgeable and extremely nice. I am fortunate to be able to have USAA as my insurance because of my father retired from the Navy.

Great insurance company. The best I have ever had. Great rates, exceptional customer service. Also have renters insurance with USAA and when my power went out, they sent me $200 to cover lost groceries.

I love my auto insurance, good rates and just good to me... no hassle whatsoever and I would definitely recommend USAA. Ever since I had USAA I have never had any complaints or problems with them.

I have never been in an accident so I have not had to actually use the services associated. But, I couldn't find any cheaper insurance anywhere. So, the price is right. Everything I have heard is that if you have to use it, the customer service is very highly regarded. It is really easily to see all the options and pick and choose what coverages you want on the website. For simple things like checking your balance or making a payment, you can use the mobile app as well.

Great company to do business with. We have been with them for 10 plus years and never have we had an issues. If something was wrong they were always there to help fix it as fast as possible. The insurance rates cannot be beat. USAA has the best price anyone can ask for.

My experience has been good. I've only had to file a claim once for any auto accident and the whole process went smoothly without a hitch. They also have one of the lowest monthly premiums I can find.

They have very reasonable insurance rates. When I got into an accident last winter. They were very helpful in getting us a rental car. They also did a great job of processing my claim quickly. The best part was the accident forgiveness that kept my rates low.

We hate writing negative reviews but USAA insurance totally deserved it. We are a claimant for an accident USAA took full liability. We have spoken to adjuster Sheena ** from California office. At the beginning she was helpful and offered us a rent a car and additional insurance and cost of gas included up to $50 a day. We went to Enterprise to rent the car and they declined additional insurance and the gas coverage after they have spoken to same person Sheena **. We called USAA to speak to her manager Emily **. The customer service representative Austin was very rude and rejected to connect us to any manager.

After nearly 50 years with this insurer, they are almost paying us to use their insurance. We have them for auto, home, and liability insurance; a bank account; and a debit card and are very happy with all of these services.

I have really great coverage for a great price. I've never had any issues and they are always really helpful and pleasant. I do not planning on switching insurance companies anytime soon and would recommend them to anyone that asked for my opinion on car insurance.

USAA is easy to use with a well thought out website and quick responding customer service. We've experienced losses in the past and had a smooth experience through the claims process.

They are routinely accommodating and available to answer questions at all times. Fast claim response with fair treatment and do not raise rates as often or for the same reasons as other companies.

I've never filed a claim but appreciated that when we were out of work they didn't drop us immediately. They gave us time to get back on our feet. Their prices are affordable and the big deposit that most companies require does not apply to USAA.

USAA's customer service is amazing. You can always get a hold of customer service agent to help out with a claim. They are very helpful and provide you with all the information you need.

They provide good service and good rates. I think they are one of the best insurance providers in the country. I would highly recommend them to people I know. I have been with them for over forty years and have never had any problems.

Very helpful customer service; affordable prices for good coverage; the company works with you to find as many discounts as you can get. At the end of many years (in December), we receive a refund check from USAA. They are an honest company who you can trust.

Their Prices are good and customer service is quick and easy to deal with. I have never had an issue with them and have had to file several claims. I crashed my car a few years ago and was able to get it fixed with no problem and even got a rental car for free while it was being fixed.

USAA has been easy to work with. Seems to be fair with their prices. I will say that they seem to offer better deals to more mature drivers. Our adult children have checked their rates and found them too expensive.

We were very happy with USAA, their service was fantastic! The only reason we switched to Farm Bureau was because we got a better price for our home and autos combined with them. Even canceling our policy was a pleasant experience. I highly recommend USAA.

They have been very helpful being a military family that moves around a lot. They make sure that the auto insurance is more than enough coverage for our loans and that everyone is covered.

We have not had any problems with USAA, or have ever needed to contact them because of an accident. They are the least expensive of all the other auto insurance companies, and you can bundle house insurance with the auto insurance as well.

Love my auto insurance company so much, we used them for everything. Customer service is always super friendly & helpful. Policies are also very affordable & don't have hidden costs or raise over time. We've been with USAA for almost 2 years & have had no issues so far & plan to stay with them.

Very affordable and reliable. USAA Auto Insurance was an easy to use company. Their ability to have manageable rates for someone of my age was very appealing and I knew I could trust. I was also able to get other services from them such as a checking and savings account. I would recommend all military members to apply.

USAA is a great company. Their rates are affordable, and their customer service is always amazing. Whenever we have a question or want to change our coverage we can call any time of day and speak to someone who is very nice, has all the answers and is very informative.

It is a great value. Trustworthy company. They have been so great to work with when I've needed them. I'm so satisfied that I never shop around looking for better rates or services. I am confident in the care that I receive.

Very helpful, every time I call for any reason they are ready to help me. They ask what I need and they send it right away. One time when I had an accident a hit and run to be exact the company sent a tow truck and towed it to a mechanic and fixed it within a week. Still had to pay the deductible, but they got my car fixed really fast.

USAA offers competitive rates and great to work with. I was involved in a collision last year with a car I had just purchased brand new less than a month before. My bumper had to be replaced due to the damage and I was able to drop my car off at the dealership immediately after and was given a rental car until it was fixed. The other person involved who hit my cars insurance company was horrible. It was nearly impossible to reach them and months later they would randomly call me and when I would return their call, no one seemed to know why I was called. So thankful for USAA and the customer service they provide.

USAA is a long established insurance company for auto and homeowners insurance. Their rates are very competitive. Luckily, I have not had an accident and have never made a claim, but I do have confidence they would do what's right.

USAA is highly qualified in the industry of auto insurance. We have never had any trouble with the company in the 14 years we have used them. They are prompt and quick to handle your issue with your car, truck, suv and etc.

USAA has the best customer service and very competitive rates. They are very easy to talk to and get a quote from, and they don't have high pressure sales tactics. If you ever have a question about your policy or need to make a claim, you will speak directly with a human and you will not spend hours on hold. All the representatives are friendly and efficient. Our policy is $20 more every six months than a competitor, but USAA's attention to their customers makes it well worth a little extra cash.

I started using USAA ten years ago when I got married. I love the benefits such as roadside assistance and have used them. The online auto claim service is simple to use. Anyone I've spoken to on the phone is helpful and professional and quick to return calls. We've needed insurance rentals a couple times and those have also been easy. They have banking options as well and while the employees do try to sell, they are not pushy.

I have been a member of USAA for 25 years and in the last several years, I have noticed that the level of customer service has plummeted immensely. I do not receive any notifications. Also, when I need anything, I have to go through a huge hassle just to get an answer. I hate this company and they sure like to play the "We help veterans and their families" card but they do not.

USAA provides great insurance for a great price. We have had auto insurance from them for seven months now. It was easy to set up and we were able to do most of it online. Customer service with USAA is always wonderful. I would definitely recommend USAA Auto Insurance to anyone that is in need of a great, reliable, and trustworthy company. While comparing prices and benefits of all the different insurance we decided that USAA was the one for us. I don't regret that decision at all!

USAA has been a great company to have for our insurance. Their customer service is excellent. In the event you do have an accident they are so nice and helpful to get you taken care of. I wouldn't go anywhere else for my insurance.

USAA is a top notch auto insurance company. Anytime I have had a problem, the company works swiftly and professionally. During hurricane Ivan my car was destroyed and USAA was there to help us.

Our insurance has always been top of the line and easy to contact when needed. The coverage is wonderful and the pricing gives me peace of mind. We always brag about our insurance which is funny, but it's nice to know that you are covered and you don't need to worry about the small things or the big ones! I'd recommend it to anyone that is in need of good car coverage.

Wonderful customer service and well worth the price. I have been with USAA Auto Insurance for over ten years. They do the bundle thing as well if you have more than one thing. You need to cover the bundle and they give you credit for each item you insure. I also carry home owners insurance through them. They provide car, motorcycle, electronics additionally for families. I have heard that they have many computers or other gaming products. They insure jewelry. Your property is insured during a move as well. So in case anything gets broke in transit that is also covered. They provide life insurance as well as children life insurance. From my research USAA is less expensive than Gerber Life Insurance.

USSA Auto Insurance always provides me with amazing customer service and is always there for me when I am in need. From accident assistance to roadside assistance, I couldn't be happier. USAA also provides me with the lowest rate out of all the numerous other companies I requested quotes from. USAA can't be beat.

USAA provides excellent customer service to insurance customers, testing them fairly and with respect. We've moved several times and every time they help with sorting out all our insurance products for new states, jobs etc. Their rates are great as well.

Great rates, great customer service, reliable company. I have been a customer since 1999. I will continue to be a customer of USAA. They are timely in responding and resolving insurance claims.

Service is always first rate. Phone calls are answered right away with a cheery voice. Questions are answered completely. They are always looking for ways to help you. Their rates are very reasonable. They are only open to service people, ex-service people, and their families.

They are very attentive. They make sure that they pick the best of the best auto repair shops to make repairs on your vehicle. They have great customer service. The customer is always right.

We love USAA Insurance. My husband and I have used them for a few years now and had several of our vehicles covered and we have never had a problem with them. They are always friendly and helpful if we need to contact them for help too. I would definitely recommend this company to anyone.

To be honest, we haven't needed to take advantage of USAA. Not because we don't need them but mostly since neither of us have been in an auto accident. If something changes in our payments, they're more than happy to help. They don't make us feel ridiculous or try to overcharge us. Customer service is key when dealing with this type of necessity. We need someone who we can trust, who will listen to our needs and someone we can rely on when something does occur. I would definitely recommend USAA to anyone who is eligible to join.

USAA has made switch cars and having them registered easy. I haven't had a problem with my rate increasing or decreasing without being called and a letter being sent to me that details what was going on. Every time I call if I need to get information on something else I am never on waiting hold for more than 2 minutes and I get the answers I need with more information on other programs that can help me out as well.

My husband and I have had USAA Auto Insurance for over 40 years. In all those years, we have been very pleased with the coverage, cost, and customer service. We've never considered switching our insurance away from USAA.

I believe the prices are too high and they could have better customer service. I am listed on the policy but because I am not the main one, it is very difficult when I need help. I would switch but I have my insurance under family.

My Proof of Insurance expired in July 2015. No one contacted me or send new updated forms. They don't have any problem in deducting my payment from my checking account each month but can't follow through with new POI. Have been trying to get online for cards and it is a terrible experience. I wish I had my old insurance company back where I could talk to a representative and get something done.

I had a claim for extensive hail damage last year (2014) and was satisfied with USAA's response and claim handling. I continue to be a customer of this insurance company and as far as I can see, I probably won't be changing insurance companies in the near future. However, one can never tell for sure if the future will be as we foresee it.

USAA gives great customer service and not only that I really feel like they care about our service members and families! Every time my husband or I call with an issue they go above and beyond to take care of our needs. They have great rates compared to other companies.

Every time I call or have a question about coverage they provide fast accurate answers. Never had a long wait and with the only claim I have had they took care of everything. We move all the time and I have never had an issue with moving coverages from state to state. Best company of any kind I work with.

We have been with USAA for Auto Insurance for over 40 years. We are extremely satisfied with everything about USAA. The rates are the best, customer service is outstanding. We have never had a problem with them.

I had to be responsible for a collision caused by some guy in a hurry. I pulled up to the stop sign, gave my signal and this guy drove beside me and the curb, starting his own turn lane. I looked toward one direction and then both of us went to turn. They kept stating Idaho statute which was meant for a single car turning and being close to the curb. That did not apply to a car already there and signaling to turn. Their logic does not apply to what happened. I felt they were treating like an idiot. I don't like being responsible for someone else's blunder. I felt USAA was completely out of line and I'm sorry I put my trust in them. I have had insurance with other companies but never felt as betrayed as I do with USAA. They let someone off the hook because he didn't want to wait his turn like everyone else.

It has always been the cheapest and most reliable option for.my family and I. We have had no issues with filing claims. We always speak to a live person immediately. I never had a claim denied and they have never raised our rates.

I have had USAA insurance since 2005. The customer service is superb and they make it very easy to make changes to your insurance and get quotes for changes. They have several tools for use online as well as a mobile app that is very user friendly. I've only had to make two claims but both were taken care of quickly.

My daughter was in an accident spring 2015. Their client was at fault. They harassed me, my daughter, and wife. They threaten to drop claim if we did not accept settlement which was wholesale price on car which was totaled. They refuse to pay retail and will not answer registered letter sent to them. They are a terrible company to work with. I guess next step is to get Ohio's State Attorneys Office involved.

My husband is military so we used USAA cause easier for us in military but not great insurance. Will switch to Farmers instead of USAA which was useless for what we needed. Easy to get and cheap but useless when needed.

I have been with USAA for about 7 years. They have great service and very knowledgeable representatives. Anytime I called my questions were answered to my satisfaction and the wait time was very reasonable. Their rates for all insurance purposes are also good. I compared them to other insurance companies and did not find any that can beat their rates.

Their rates are exceptional. Their customer service is exceptional.

Easy and convenient to use. USAA has helped my husband and myself with both of our cars and anything we may need. The prices are reasonable and the people we speak to are respectful to us, and help resolve any issues that may occur.

USAA has given me good rates and makes changes easy by using their online systems. I have never had to file a claim though, so I do not know the process of that. The representatives that I have spoken to have always been pleasant and friendly.

USAA has great coverage, great service, and an affordable price. What else is there to say? Everyone should use USAA.

Good claims when I have used on auto and have reasonable rates. Easy to deal with. USAA has an excellent reputation and established company with many assets. A company with many products and broad coverage like the subscriber's account where any profits are shared with customers.

I have had USAA for many years now. I am certainly a happy customer. First I am very glad that when I moved everything changed smoothly with them, and second they certainly have the best rates around there compared to other insurance companies.

Never had a issue. They respond within a timely manner and I can do everything online instead of being on hold on the phone. They also have a really good rates that bet everyone around.

I think it's good to participate in the car insurance to collect the price of the car in the event of an accident. Once you're on the road to travel and hit my truck, swerved my car and ran over and completely destroyed, but the insurance company paid me for the car. It was very good.

One of the best companies I've ever dealt with. The customer service is fantastic. Their rates are honest and highly competitive. They explain everything in detail and give you numerous options when choosing your policy. They recommend what is best, even if it isn't the lowest rate. I would recommend them to anyone and do not plan on switching auto insurance anytime soon. They even tell you other benefits you can have with them that are unrelated to auto insurance.

USAA Auto Insurance Fraud proudly serving its Military Veterans. I have a 1967 VW bug that I have owned for a very long time and really love. Everywhere I drive people stop and admire the little car. I love her so much that I pay for USAA full auto comprehensive to make sure my baby is protected. I never want to lose her.

I have been with USAA for more than 10 years now and do not plan to switch anytime soon. I have had no problems at all and if I have questions they get answered quickly. I am proud to say that I have an insurance that I can trust and rely on.

USAA gives great rates and usually settles claims in the member's favor. After more than 30 years as a member I have found their service great. I find their investment service has done great work for me.

USAA allows me to have great coverage at an affordable price! I changed from another provider to USAA when I got married. It was simple and quick. I was able to get the same coverage I had prior but at a lesser price. Within minutes I had my insurance card via email and was all set to go! I would recommend this company for auto insurance if given the opportunity!

As a retired army officer, I have been a USAA policyholder for many years. The company has always served me very favorably and invests $300 to $400 per year for me in an account that will be there for me if I ever choose to leave. It also shares profits and sends me about $100 every year. I don't know of other companies that do all this as well as being a superb insurance company that has served me in every way.

We have had USAA for 7 years now and have found it to be the best price for the coverage. The customer service is always friendly and prompt with a response. The glass policy is outsourced to a third party claims which is not friendly or helpful but we have never had issues with USAA itself and have switched our homeowners insurance to them as well.

I was rear-ended by one of USAA's insured. I reported the accident and received an estimate within 24 hours of the accident. I received a phone call from USAA's repair center setting an appointment for the repair of my vehicle – 2 weeks out. I made a call to USAA to arrange my rental car and was given a confirmation number and was told that someone from Enterprise Rent a Car would contact me. No one did. I called USAA to ask about it and was told that "that was a mistake, they have not accepted liability". Their insured was clearly at fault and is lying through his teeth and they are buying it. NEVER NEVER NEVER DEAL WITH THESE PEOPLE. I have never dealt.

It's very easy to have insurance with someone that you already bank with. The convenience of that leaves me feeling at ease knowing that one app or website can help me with a variety of my needs. The benefits from USAA also show that they care about military members, veterans and their dependents.

I love USAA. They have always taken great care of us! In good times and bad, this is for sure the company you want watching your back. Whether for insurance, banking, investing or some other purpose, this company knows what it means to serve and will not rest until you are taken care of. In an emergency they are swift and effective.

The experience was perfect. I had no problem. They are very good people and very good company. In fact they are one of the best insurance companies at this time. And I am willing to recommend them 100%.

This company is A1 when it comes to customer service. I have never had any issues with them. My quote was the cheapest I could find anywhere. I have never had to use their customer service via phone, so I cannot speak on that. However when calling to compare quotes they were super helpful and did not pressure me into getting their insurance.

Although my husband contacted USAA, I believe USAA is the BEST auto insurer. Especially after having Allstate for years and feeling as though they only care about their profit margin. I would NEVER recommend Allstate, but would suggest people consider USAA. They care about their veterans!

My insurance company is great!! Their prices are good and coverage is GREAT! They will fight for you if you are in an accident and are a 100 percent honest company! By using them you qualify for many discounts at numerous stores and hotels all through the United States. I would strongly recommend this company to anyone!

Service and price. I've shopped... few less expensive... but lower quality. Claims are quick and painless and non-punitive (i.e., premium doesn't rise). Helpful and complete answers to questions. Bills are complete, understandable and accurate. Payment schedules are fair and reasonable.

Not bad pricing. The is very reasonable. I never had any issues or complaints about this company or its staff and overall I am satisfied that I chose this company for all my insurance needs.

USAA has always been helpful and polite. They have great rates and amazing customer service. I've been with them now for almost a decade and have never experienced any issues. I'd definitely recommend them to a friend. Most of my family already do business with them.

I love using USAA! They not only have the best prices, but also the best services. I always get the help I need when I call, and it is always from kind, helpful people who I can understand. Once I called to submit a claim, and the lady completely understood it was nerve wracking and my first time doing that, so she walked me through the process, never making me feel dumb, and ended with "I hope you have a better day." It was such a relief to be helped instead of having to fight insurance after already being traumatized from being involved in a wreck. I would definitely recommend using USAA.

They have been beyond helpful, no matter what I was going through whether it be filing a claim or asking simple questions. The level of customer service is higher than at any other insurance company I've done business with!

Because my husband is in the military they offer a lot of discounts. I love it. We get a discount from having more than one vehicle and we also have a savings account with them that we can transfer money in and out of easy. When we added my car it took 10 minutes on the phone and everything was done.

USAA has always been there for my family. Any time a claim has been needed or even when my children were in car seats. I know when my daughter starts driving, USAA will be great for her too.

I had USAA for my auto insurance. The only reason why I don't have them now is because I don't own or lease another car yet. I love USAA. I now have a checking account with them and I'm so thankful for USAA allowing me to bank with them. When I had car insurance with them, I never had a problem. They gave me a dividend every year. I thought that was awesome! I had never heard of any insurance company doing that before on a regular basis. I really can't say enough good things about USAA. I recommend anyone to try USAA and see if they don't feel the same as I do.

I have not had any claims so therefore I have nothing to describe to you. Lucky for me, I have never had an issue pertaining to my vehicle. Sorry I cannot be more helpful for others to read any experience I may have had or not had with my insurance company.

This insurance company helps military families with roadside assistance, free storing of cars during deployment, has easy-to-use online service, has an app to manage and pay your bill, friendly customer service, helpful claims staff, gives warranties on parts fixed by an auto repair service, offers other insurance products (I haven't used these services yet) and gives a good deal on your premium.

I've been very pleased with USAA. They give me the lowest insurance rate possible and find small ways to lower my premium, such as good grades, graduated from college, no accidents, etc.

I love USAA. Never had any problems with them. When I got into my first accident, they were quick to contact me and everything was taken care of quickly. I think I get a good deal with them too.

This is a great company with great service and great rates. I've been a customer for years and plan to be for many, many more. This is by far the best insurance company I've ever had to deal with.

Whenever I need them they are there. It is easy to work with them. We have home insurance and a jewelry policy also. We have used the automobile insurance this year and they made it very easy to use and included a rental car.

Very low payments and great coverage, and their road assistance program is the best in the market. My old insurance increased the premiums on my last renewal with them, for no reason. I was devastated and started shopping around for insurance. Then I saw an ad on TV from USAA. Being a veteran myself, decided to call the 800 number. To my surprise the quote process was seamless and quick and I couldn't believe it when I was given a quote for $100 less on monthly payments. I recommend USAA for car insurance products anytime.

I have been very happy with USAA. Only needed them once after an accident, and the claim adjuster was prompt, thorough, and acted with my best interest. Would definitely recommend.

Have had several claims with the company. They have always handled them fairly promptly minus one occasion. But overall they seem to be a fairly good company. Their customer reps are always very nice and answer questions to the best of their ability.

Prompt and attentive to customer's needs, USAA is responsive to any and all concerns. Whether you are looking to lower your rates, take care of an accident or borrow financially, this company is the best at what they do. I highly recommend USAA.

We have multiple cars insured with USAA and have been insured with them for over 15 years. USAA is priced well and has good coverage for their customers. They do not fight us when we have issues, nor do they shirk coverage or obligations. I do wish they had agents available more often and did not have an automated telephone system that is difficult and frustrating to use.

USAA has been very good, answering questions, processing claims and just being very responsive. I would highly recommend them to anyone looking for an excellent auto insurance. Not sure what else I can say, to encourage people to join the insurance company. Rate them 5 stars.

USAA has been my auto insurance company since 1973 and my homeowners insurance company since 1985. I wouldn't consider any other company. Always responsive, best pricing for the coverage, outstanding service. There is none better.

51 years of excellent service at lowest cost. Never a claims hassle. Have homeowners with USAA also. Same as auto service - excellent at lowest cost. If you have/had any military service of any length, USAA is for you and your family.

I was in an auto accident in 2012. A driver ran a stop sign and run into me. She had only the minimum which in this state is $25,000. I was hurt and needed an operation. After the operation I could no longer drive for a living. I have the under insured motorist on my policy. USAA paid out the full amount of coverage $100,000!

They have been a good company to work with. We had a couple different claims with them and they took care of all our needs. I would recommend them to anyone. For fast friendly service choose USAA.